Honda Cars India Complaints & Reviews

My brand new Honda city was taken by Samara Honda on 3rd Aug, 2021 and insurance was claimed due to damages in the car as a huge branch fell down on the roof of the car. Insurance claim was approved for a minor dent and few scratches. Today when my car was returned on 17th Aug, literally no scratch has been removed and just one dent has been fixed with a bill of Rs.40, 000/-. Attaching the pictures of all the scratches which I was promised will be fixed. After having waited for almost half month, I’m getting the delivery of my car with almost no work done. I wonder why such a huge bill was raised and where has this money gone? Couldn’t imagine corruption at this level that is taking place in individual’s life. Highly disappointed with lies and manipulation’s just to extract money from the insurance and not even getting the car fixed properly.

While selling car Mr. Manojbhai, Mr. Kapilbhai told us that Honda WRV top model has navigation option by connection of mobile with its built in touch screen device.
Since first week of purchase of my car on 18/01/2019 i am complaining to the Landmark for my car no. GJ-01 KU 3213 to connect the mobile with touch screen device for navigation option but no one from Landmark - Thaltej group responding properly.
I told them to replace the model if this is not suitable as per our deal detail but no one is answering propery nor showing me how to connect the mobile with touch screen for navigation.
Kindly take up this complaint at higher most authority of Honda and provide me the solution at earliest.

Low pick up of vehicle. Very poor pick up to be frank. Kindly need to mention this on their brochure so customers are aware of it.

And replace all vehicles sold with City car

@mail to
kishor.u.[protected]@gmail.com
For further information

Issue:
I reported the audio malfunction issue on Jan'21 at Kapico-Chennai Ambattur service center on Jan'21. Post all the investigation the team confirmed that they will replace the audio system with the new one considering the warranty period and a token was issued.
Token No: J9912 dated 8th Jan 2021

Trouble Faced by us:
- We are driving the car without the audio-system for the past eight months
- My Dad who is about 74 years old Senior Advocate at Madras High Court drives the car and has faced discomfort while taking the reverse due to Audio display failure or stuck sometimes.
- We are unable to connect to the mobile using Bluetooth.
- In spite of several follow-ups at the service center, there is no proper response who can consider the criticality of this issue.

Our Experience:
This is the worst ever service experience we had faced with Olympia Honda service center. Selling a very low standard Audio system in the car. No Commitment to the customer. Dont-care attitude by the management.. I will certainly not recommend the Honda brand to anyone in the future.

Dear Valued Brand,
I am very frustrated with the system which you follow, nobody is there to answer my query and everyone says that we don’t have any answer for your AVM system. Dealer (Cartec) is saying that you will get it soon. When I am calling to Honda ([protected]) from there Ms. Himani Ujjwal is saying that I can’t help in this we can just share your concern to respective department & as per system and procedure we can’t transfer you calls to senior and they can’t help you and after many requests, she transferred my call to senior (Mr. Rahul Kumar) he was very rude to answer that I will talk to HONDA, I don’t have any period of time for your music system. Really very well answer received by very reputed brand in India.
One more thing Mr. Rahul Kumar doesn’t know his designation. At the starting of the call, he said that I am floor supervisor and at the end of call I again asked then he said that I am a team leader. And said that both are the same position, you are not talking professionally so I need to disconnect the call.

Can anyone help me to get the update of my AVM system. Its been very long time and yet there is no any answer from any of the system.
Car Num – GJ01 HZ 0376
Token Number - W3175
Communication ID - 1-[protected]

Sir/Madam

I went to Honda Service Center at Ring Road Honda, Gurugram, Haryana in the month of July 2020 regarding touch screen issue in AVN system, they took the photograph and the video of the AVN system and they raised the complaint and gave me the token No. B- 3461. Its been over 1 year since i launched my complain but their is no update and even now they are not are not responding to my complain.

I hope you resolve the issue at the earliest

Regards
Amit Sheoran

My New Honda City turned out to have a steering rack assembly manufacturing fault

It was not being able to identified on my multiple complaints
Finally address in July 2021

Now after replacing the part after long wait
Now they have left my steering tilted on one side

On complaining and I initially denying
They wasted my 6 hours and 50 km of fuel in test driving they agreed steering is tilted and said let it be like that as not a major issue it happens when parts get changed

It’s a new car and how can I live with a fault

Mental and monetary loss and harassment

I have done multiple visits buts seems a torture of buying an honda

Name
Abhishek Mehra

Car No. ending 1553 Delhi Registration

Sir,
I have given my honda city 2018 model car to service ...there is no complaint on the stereo display while I given it to them .they delayed to give my car back and after 1 week I went there to get back the car and at the time I saw that the stereo display is not working .when I asked them about that the area manager shouted on me and he said he will not change it . He behaved very badly . So kindly please consider this and contact me at my email id: [protected]@gmail.com. they are refusing to change it .I had given the car to them for painting purpose only . There is no problem with the stereo and all .

I'm A. Rajkumar purchased honda amaze car on 14 july 2021 with the registered name of T.Veena Rani.

The Authorised dealer said we are providing basic accessories kit at the time of purchase..

But its almost 1 month till now they are not providing it and whenever I ask them they are saying like tomorrow or day after tomorrow and doing postpone.

Please resolve the issue and make them to provide what ever they said at the time of purchase.

I am A Rajkumar purchased Honda amaze car on 15th july 2021. And the registered name was T.Veena Rani.

They told us we are providing basic accessories kit at the time of purchase...

But till now the did not provide the kit and doing postpone when ever I ask them...

Honda car India, not listening to complaint in their defective music system . Their wrong selection of Music System supplier, giving pain to the user .

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I am regular customer of maruti from 2009 to 2019 ...and that period I don't get any problem with maruti service..but In 2019 decided to change nd select Honda wrv and that was my big mistake.whenever I need any parts I didn't get it in once time always have to paid token amt.for that parts.from begining I have a shokup issue from company end and for that I have to wait for 15 days. Than after I have problem in front windshield that also not available at dealer..and have to 10 days after giving token amt .And Now I having facing wiper nd tainlight parts issue not available at both delaership near by me..ujjain nd indore both dealer have not availability of both parts..I asked to abhikaran honda dealership when it come they tall me to pay token amount than we will bring that parts..so I want ask ho honda company that what type of service your dealer provide to us. They have service centre than why they want token money to bring the parts..they don't have money to bring regular parts for their customer...I feel ashamed while using the wrv with the broken tainlight .. don't have a wiper at this time of rainy season ..difficult to drive without proper wiper...I think I have done a very big mistake to select this honda product.Bigger issue of average too... lots of issues I have faced with this car..it was short summery ...

My car had gone for repairs at Ring Road Honda, Peeragarhi, Delhi. Which is registered under the firm name ‘SUGOI MOTORS PVT. LTD.’, apart from the claim amount Rs.58, 281, I paid extra Rs.31, 846 to make sure the entire car is in perfect condition without any damages on the body. But after taking the delivery I noticed moisture on the inner side of the headlights, which are priced at somewhere around Rs.5, 000/pc, and these headlights were newly installed on the car during this repair process. I clicked pictures and sent to the dealership marking a complaint about the quality issue, upon which I was told to visit a day later, where after wasting 4-5hours the headlights were replaced and I was assured this won’t happen again. But the same happened again, and this time I marked a mail to Honda Cars India, upon which there isn’t any resolution given till now. The quality of product is very poor, new headlights are getting moisture inside them, whereas it doesn’t happen at all.

My name is Vikram Singh gurjar i purchase a bike honda shine bs6 on date 23 may 2020
My bike registration number is RJ22RS7047
My bike chasis number is ME4JC852BLD001657
My bike engine number is
JC85ED0005176
Now my bike engine seize (fully stop working)
I visited my nearest honda showroom
(LAXMI HONDA) MARWAR JUNCTION PIN CODE 306001 DISTRICT PALI STATE RAJSTHAN
But they refuse to work in warranty on my bike engine
They saying that after purchasing of bike 1 year completed and driving kilometers 27000 complete so its have no warranty.
Now am have to pay all charges of engine works
Why ? Solve my problem on urgent basis
Am really feeling cheated
I already waiting so long time for it but no resolution provided by honda team, finally i decided to pay for engine work in honda service center because my all work stopped because am touring on bike for work without bike my all works stop.
But i really need my money back from honda shine bs6 because its in under warranty

My email id is [protected]@gmail.com

From,
Jai Agarwal
Pyramid Technoplast Pvt Ltd.
office No2, 2nd Floor,
Shah Trade Centre, Rani Sati Road malad E, Mumbai - 400097
Maharashtra India

Sub: Complain of no workmanship by SOLITAIRE HONDA, Mumbai service Advisor name Sujit Samant
Ref: Vehicle No. DN09J0319

Dear Sir/Madam,

After a lot of disappointment we are forced to write you a letter complaining about one of your service centre named SOLITAIRE HONDA represented by Mr SUJIT SAMANT where I have sent my car for repair on account of accident and now its been more than 6 months since the car is still in the workshop.

Mr Sujit is so busy and made me like a beggar to beg him to call me and when i call him he always says either he is busy or he will call back and now I am literally begging to call him and understand.

Now I am writing this email to Honda again begging you for your help and if your team can intervene and take a strong action against the dealer who is creating a nuisance by no workmanship at their end.

I have read so much about Japanese workmanship, their technology, 5sapproach, 6 sigma etc but in your case I do not see anything like this.

I would request your immediate attention and failing to do so, then unfortunately we will have to go the legal route to fight for my rights.

I hope after reading this email your team will come into action and immediately take corrective actions and measures.

Thanks

Jai Agarwal
Pyramid Technoplast Pvt Ltd.
[protected]

After service lots of problems face such as wheel alignment, average and engine error sing reflect on screen.

Dear Team,
i am complaining about this issue twice or thrice but its not getting attended and keeping a brand value i purchased this car and due to this i also referred few my collegues to purchase but never expected that i will get such support.

Please do look into my consideration and do the needful.

This is highly important.

I am writing to complaint about the inadequate and unsatisfactory service I received from one of your service centers.( peninsular Honda, kazhakuttam, Trivandrum, Kerala)
On 12 July, I dropped my car [honda Amaze and Reg: kL01CG 6161 at your service centre's for inspection and maintenance. Upon receiving the car, I noticed that your team failed to rectify one of the car problems I have earlier reported. that’s there was a sound coming every time in front of wheels side . When contacted by your technical team they said that it’s a bush compliant. He also said that it should be replaced. They told me to come back in a week as they did not have spare stock in their hands. My car is on warranty period. A week later I did not get any support from their side . In the meanwhile again my vehicle was complaint AC has doesn’t work. So this past July 29th I went back to their service center with my vehicle in it. They asked for a full day's check up on the details to find this complaint, so I handed over my vehicle there. The next day, the customer relationship excutive called me from their service center and told me that the cooling coil was a complaint (it’s warranty period) and that they had no spars to replace it. I'm very disappointed with their service and my car is still in their workshop center. Now I understand that Pensular Honda is a service center that does not even stock essential service spares so It will create a bad name for the Honda company in the future.

I want to have good support from Honda.

Enclosed with this letter are copies of the registration card and other related documents for your reference. I hope that will be able to find a satisfactory solution very fast.

With Regards
Mukesh kumar
Tc 36/566
Palkulanagara
Trivandrum
Kerala
India
Mobile:[protected]

This is Shibu Paul from Asansol, West Bengal. I Want to share and make a complaint with the respective dealer (VEER ENTERPRISE, Dealer Code: WB03AC02) from where I purchased a Scooty Eight (8) Months ago.

Although this is my first ever experience with HONDA, and I felt ashamed to say that this is my worst experience ever in my life. I purchased a Honda Activa 6G Deluxe (Chasis No. ME4JF914MLW240540, Engine No. JF91E-W[protected]...