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Hyundai Motor India Complaints & Reviews

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V
vikram71
from Mumbai, Maharashtra
Jul 5, 2010
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Address: Raigad, Maharashtra

I have purchased i10 Era in April 2008 and single hand driven only 6000 KM.
On 21st June 2010 my car steering got jammed and EPS indicator switched on.

I have contacted Hyundai customer care but no satisfactory reply was provided.

While searching on net I observed that many people have same problem but very few have given their email id.


Please guide how to go for resolving the problem together as it seems a manufacturing defect and why customer should suffer for that.


Thanks in advance to all.

Vikram Singh
[protected]@rediffmail.com
Aug 13, 2020
Complaint marked as Resolved 
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    D
    Deepak bhatia
    Jul 1, 2010
    Resolved
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    Address: New Delhi, Delhi

    Hi ,

    It was my dream to have Hyundai car which shattered after having Santro car DL8CS – 4294.

    This is inform you that i am facing big time troubles regarding the service provided by dealer named HIMGIRI MOTORS located at B-99 Wazirpur industrial area Delhi 110052

    I brought this car in Delhi from Himgiri Hyundai (Shalimar) on 1 Jan,2009 and HIMGIRI MOTORS get CNG kit fitted from Hyundai (OKHLA) by charging Rs.58000 for that which was even higher than market price saying that if you opt for other market options then we will not provide you any warranty and your warranty would be void.

    Now from last Nine months I am facing lots of problem with this CNG kit and there is no body to resolve those problems. Every month on complaint someone came from Hyundai to take the car to the workshop but problem remains same. Even after complaining at multiple forums no body is there to pay attention to my problems.

    It seems really frustrating to have Hyundai car. I don’t have any other option left in front of me except to file case in the Consumer Court.

    Please resolve my problem.

    Car Number - DL8CS – 4294
    Mileage- 36,000 K.M.
    Contact Number : [protected]

    Regards,
    Deepak Bhatia
    Aug 13, 2020
    Complaint marked as Resolved 
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      A
      asriniwas
      from Bengaluru, Karnataka
      Jun 28, 2010
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      Address: Bangalore, Karnataka

      I bought a Hyundai Accent Executive 3 months back and after having done 2000km, the car stopped in the middle of heavy traffic one day. The service personnel said that it was a faulty clutch fluid casing and replaced it under warranty. However, the damage has been caused to the moving parts during this period and no one from Hyundai is ready to accept this. Moreover, the car has ill-fitted accessories (all factory fitted) which make a serious case for a poor quality product having come out of the factory.

      Not sure how to take forward this grievance as Hyundai is not reacting to my complaints. Looks like it's only when the print media publishes articles on faulty products that these OEMs respond quickly.
      Aug 13, 2020
      Complaint marked as Resolved 
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        D
        drvchandramohan
        from Bhubaneshwar, Odisha
        Jun 24, 2010
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        Address: Vellore, Tamil Nadu

        I bought santro erlx on july 2007. everything went well. i was offered extended 3rd and 4th year warranty at the time of booking by susee hyundai vellore. after 2 years aroud 12000 km i had autogaz lpg retrofitment with an advanced sequential injiction plg kit after 6 months of review from various customers. i had good performance until 32000kms. on june 2010 i had a drop in pickup with ac. i was told by dealer clutch plate may be weak and needs change by dealer and hence did it for 6000rs. problem persisted. our elative told that timing pully belt may be weak. again i went to dealer and asked them to look in to that matter. after one and half days in workshop they called me to come workshop and told me that crankshaft was eroded mildly at a place where tming pully is fitted and it is an isolated problem. they told since i had fitted lpg my warranty expired. when i enquired many they said it is a unique problem occuring in many cars in santro from 40000kms to 70000kms to have such issues. if there is problem with lpg piston and engine would have problem first than crankshaft. then i decided to service my car at chennai with warranty and asked dealer to return in running condition and they did some local work and delivered in running condition. at the time of delivery they told that they have missed my extended warranty to register with company. i was shocked and fought with them and provided quotation and warranty registration form copy. after that i went to customer care and talked to regional office chennai. after 10 days they came down on dealer and Md of dealer agreed to repair the crankshaft under warranty saying his staff have committed mistake in failing to register warranty. now they have asked me to remove kit and i should not use it for next 13 months until warranty expires. still i have not finished repair. now after reading many articles in web i know this crank shaft fails in all santro cars but only kms vary. some as early as 18000km to 70000km. the problem starts with drop in pickup with ac and timing pully worn out with crankshaft wearing out which requires crankshaft change and engine works to some extent casting 20000 rs to 30000rs minimum in all cases. many customers are not ware of this issue before buying like me. i would give thorough detail once my repair works are over. Hyundai company sells and forgets customers. all santro owners please look for aat what km your pickup with ac drops and report to company and websites like this about their problem. we may go for replacement of engines by a legal suit on the company for selling a defective product in indian market
        Aug 13, 2020
        Complaint marked as Resolved 
        I am the latest victim of Crankshaft failure, Santro 2006 model with 25000 Kms done.
        Pathetic customer experience with Hyundai
        I am one of the victim of the same problem, my car is unable to pickup speed with ac.mine is santro 2005 model with 50000km
        I have shown it in various showrooms in visakhapatnam, but it is a never solved problem...
        hyundai"s indian slogan is
        "YOUR CAR HAVING MORE PROBLEM OUR DEALER'S MAKE"S BIG MONEY"

        But the truth is all are manufacturing faults, But Hyundian"s not told the truth to the customers and make big money by means of selling spares and overhauling costs, The crank shaft problem is arising because of the faulty spacer thickness in between the crankshaft timing belt sprocket and the bolt for tightening the same . The dealer not bother about the manufacturing faults and misguide the customers to consume time to end up the warranty period and after the completion of warranty the dealer make the repair work from the customer's money and make them his workshop's working with profit.
        All the santro's are having the problem but lot of car owner's does not know the truth of poor pickup and loss of power and mileage because of the faulty spacer, every time you switch on the A/C at higher speed and Higher engine RPM under heavy load of A/C compressor jerks the crank shaft timing belt sprocket is got loosened from it's initial position and makes noise and also the timing is getting varied . It's purely manufacturing fault, Every dealer knows it very well but nobody does not open his mouth for this, A small problem makes the santro owners getting heavy loss of money and headache. And also santro cars are having lot of manufacturing faults nobody knows it.
        But the truth is all are manufacturing faults, But Hyundian"s not told the truth to the customers and make big money by means of selling spares and overhauling costs, The crank shaft problem is arising because of the faulty spacer thickness in between the crankshaft timing belt sprocket and the bolt for tightening the same . The dealer not bother about the manufacturing faults and misguide the customers to consume time to end up the warranty period and after the completion of warranty the dealer make the repair work from the customer's money and make them his workshop's working with profit.
        All the santro's are having the problem but lot of car owner's does not know the truth of poor pickup and loss of power and mileage because of the faulty spacer, every time you switch on the A/C at higher speed and Higher engine RPM under heavy load of A/C compressor jerks the crank shaft timing belt sprocket is got loosened from it's initial position and makes noise and also the timing is getting varied . It's purely manufacturing fault, Every dealer knows it very well but nobody does not open his mouth for this, A small problem makes the santro owners getting heavy loss of money and headache. And also santro cars are having lot of manufacturing faults nobody knows it.
        I have bought an 2007 santro xo. I went to an senior who is 50+year old and has 15+ years of experience. I donot know the issue and asked him for a general servicing. He came up to me that crank shaft bolt got broken and this needs to be fixed. He told that outside people will take 30000 but I will do it below 5000 Rs. I thought he is bluffing and Lying to me. He tool 4 weeks, tested my patience a lot. I could not scold him as he is aged and elder to me. he also showed me broken shaft. he fixed the issue, and delivered vehicle today. After reading these many articles. A big thank you to him for fixing this with expertise.
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          A
          aatish
          from Mumbai, Maharashtra
          Jun 18, 2010
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          Address: Mumbai City, Maharashtra

          Suddenly my vehicle engine has failed prematurely due to product failure which has given a big shock.& the incident has occurred at just 36,534 kms which has changed my perception regarding the quality of Hyundai.



          Incident details of my vehicle Engine premature failure are as follows

          This is with reference to my vehicle number MH 04 CZ 634 ( Hyundai Verna CRDI )



          My vehicle had developed a problem of engine noise while I was driving the car to Pune & the problem of engine noise just started from Mumbai on 23/02/2010.



          I immediately diverted my car to Sharayu Hyundai, Mumbai as it was just a km away & got the vehicle checked.

          Sharayu Staff informed me that there is some problem in the engine & they need to keep the car for inspection. I then arranged for the towing van & the car was sent to Kothari Hyundai,Pune as the car is regularly maintained over there.

          Kothari Hyundai inspected my vehicle & mentioned that there is some Engine bearing failure due to which the valves were also damaged. The repairing estimate is close to Rs.150000.


          The reason for engine failure they are stating is due to adultererd fuel which is highly unacceptable. Even though they state the reason as bad quality of fuel, they have never shown me laboratory report. Also I would like to state the fact that I am using the fuel for both my vehicle( Verna & Toyota Innova) at the same fuel station from last 2 yrs .but my another vehicle is still running with any kind of problems .



          Also said pump is a reputed & owned by BPCL, hence their comment on the bad fuel quality is ruled out.



          I think Hyundai Engineers are not highly experienced, technically sound to deal with such complicated technical concerns.



          Also the incident vehicle was recently serviced in the month of Feb 2010; the engine oil & filter was replaced. Hence the engine oil quality / viscosity & quantity was as per the standards. Still a problem occurred in engine bearing which means that there is a manufacturing defect of the engine.



          I have come across similar complaints for Hyundai Verna over the internet's consumer complaint forum & wherein you have supported the customer with Goodwill warranty coverage.

          I am convinced that this is a genuine case of manufacturing defect of engine & not a result of bad fuel quality. The dealer is trying to cover up the issue by making stories about bad fuel, which is not encouraging.



          Due to the vehicle engine failure, my business has affected very badly ,& I would rethink to buy any Hyundai vehicle in future.

          Currently my vehicle is lying in Kothari Hyundia Pune Workshop for the last 3 months, & I have repeatedly requested to reinvestigate my case ,which has affected my business badly.

          Also Hyundai Engineers are not able to explain the root cause for the failure of engine ( due to bad fuel quality) which has raised several doubts in my mind about reliability on Hyundia.



          Hence, my humble request to reinvestigate my case & take strict action against those responsible for creating a mess of my case
          Aug 13, 2020
          Complaint marked as Resolved 
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            D
            dr p n tejankar
            from Mumbai, Maharashtra
            Jun 18, 2010
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            Address: Indore, Madhya Pradesh

            dear sir i am dr p.n.tejankar (m.s. ent) purchased hundai i10 car from the dealer "harsh hundai" at indore on 2/6/10. it has been twenty days passed away i have not yet received the registration and other documents from the dealer, few days back my driver was being cought by the police and because of shortage of papers i was being charged heavily by the police,when i called the dealer to provide my registration and other documents they responded very poorly,sir it is very disheartening to write that one of the representative of hundai motors misbehaved with me on phone and replied in a very harsh way,even he laughed on me when i gave a threat of complaining to the the company to him,sir i m one of the reputed doctor and secretary of ima ujjain unit as well as in the commitee of medical council of india.. if a person like me is one of the victim of the company ,i cant say how they behave with a common man,please take this issue seriously and resolve my problem





            Dr p n tejankar(m.s.)
            Mob:[protected] ujjain
            Aug 13, 2020
            Complaint marked as Resolved 
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              bhavesh bhansali
              from Nashik, Maharashtra
              Jun 17, 2010
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              Address: Nashik, Maharashtra

              I had my hyundai i 20 in the showroom for a noise in the steering and for a regular free service. the type of work done is of no use. three times the vehicle was given but not output was taken. the air conditioner of my car was not not performing at all and the same complaint was done on the toll free as well. the worst thing is after complaining just the complaint number is given but no action is taken at all. the other toll free number is never contactable as well. even at the time of first service washing water was found in the diesel tank which was half filled. service manager does not come to the floor at all. not even a single technical person is found there. all the existing service people are like local road side garage people. later i even had a small dent next to the headlight which was hardly visible but they took four days and even after that the whole front part is spoiled. its all gone very rough and white hardner is sprayed over my windsheild as well.

              Dealer Name: Ujjwal Hyundai.
              Loaction, Ambad, nh-3, nashik.
              contact no:[protected].
              contact person: unaware.
              my vehicle no.: MH 15 CN 1800
              Aug 13, 2020
              Complaint marked as Resolved 
              I have also purchased car from Ujjwal hundai, But the people @ hundai promise BUT TO BREAK IT.

              My car was given for small single dent. The dent was cleared but the car was handed over to me without

              washing.While repaint.or coating, they did'nt care tover the remaining body of car. Wheel caps original

              silver coat was spoiled & lost glaze, secondly mirrors have permonent paint spots, bumper & head light

              have paint spots which one can easily feel by touching the surface. Vast service. Ujjwal plays with

              sentiments of people.

              "UJJWAL WORK ONLY TO SELL & NOT TO SERVE".
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                D
                drafkhan
                from Gurgaon, Haryana
                Jun 10, 2010
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                Address: Mumbai Suburban, Maharashtra

                Regarding the above subject I Dr. Abdul Faheem Raof khan resident of 46/17 LIG Colony VB Nagar Kurla (W) Mumbai-400070, presently working with Ranbaxy Pharmaceutical Ltd, Andheri (E) Mumbai. I along with my wife Dr. Khaneta Parveen who is working with TATA Memorial hospital Parel, Mumbai has booked a new i-10 car from the above said A-1 Auto pvt ltd, Mumbai. I-10 car is booked in my wifes name and at the time of car booking we had paid Rs. 50,000/- as an advance booking amount on date 14/02/2010 with the cheque no. 495982 from central bank of India branch Parel, Mumbai.
                A-1 auto pvt ltd has issued the receipt for the Rs. 50,000/- with a receipt no. 2087 on date 14/02/2010. At the time of booking A-1 auto has promised me to deliver the car within 2 weeks provided we pay the entire amount of the car with all the necessary RTO registration and other works, but even after waiting for more than 3 weeks they had not contacted me, and when I had contacted them and enquired about deliver of the car than they told me that it will take another 4 weeks more for the car delivery. From their sources I came to know that recently they had some income tax raid for some tax related issue, so they are not able to deliver the car and he advised me better to cancel the booking and book the car from some other dealer.
                I had cancelled the booked car on date 08/03/2010 and asked for the refund of the advanced booking amount of Rs. 50,000/-, than they assured me that they will pay the said amount within 10 days. But after many requests and visits they have not returned my money back. After contacting with Mr. Pradeep Tilani; one of the Director and owner of the A-1 Auto pvt ltd, Mumbai, he assured that they will soon issue a cheque.
                On date22/03/2010 I had received the cheque of Rs. 50,000/- with a cheque no. 263106 in my wifes name Dr. Khaneta Parveen drawn from state bank of Patiala, central point building, Andheri Kurla road Andheri (E) Mumbai. When they had given me the cheque they had taken the original receipt of Rs. 50,000/- which they had given me at the time of advance booking.
                Immediately I had deposited the cheque in my wifes account in ICICI bank Dadar branch with A/C number[protected] for the clearing, but the cheque was returned with the notification that the account balance is insufficient to pay the cheque amount. Again after that we had contacted Mr. Pradeep Tilani than he directed us to deposit the same cheque again, so it will get cleared. On date 07/04/2010 I had again deposited the same cheque in the same bank account but again the cheque is returned with the same reason that bank account balance is insufficient to pay the amount.
                Again after that I had contacted with Mr. Pradeep Tilani and stated the cheque rejection story, so this time he again assured me and directed to visit his A-1 Auto and collect the pay order of Rs. 50,000/- from his account department. On the next day when I reached the A-1 auto and inquired about the pay order than I came to know that they were not instructed to issue any such pay order and they are unable to handover me any such pay order.
                After that I had contacted to Mr. Pradeep Tilani on his mobile phone [protected] but he is not answering the phone call.
                From his sources I came to know that still he is taking the car booking from the other innocent customers who are unaware from all these notorious activities and cheating.
                Sir, I request you to kindly help me in getting back my booking amount of Rs. 50,000/- from the owners of the above mentioned showroom and take necessary action against them for still booking the car after my incidence, so the innocent customer should not get trapped in their net.
                I’d already filed the police case and also put up the case in the court against A-1 Hyundai dealer; Mr. Pradeep Tilani and others. Nevertheless, if I’m not satisfactorily replied from the Hyundai India Ltd, than I’m enforced to put up the legal case in the court against the Hyundai Ltd.
                I’d booked the car because of the name of the Hyundai and not because of the dealer, so now I’m putting up the entire matter in the global tele media and news papers and also filing the case against the Hyundai motors pvt ltd. I’m sending this prior information as intimation so the deposited money can be refunded back or else I’ve to go to the court. My Hyundai customer care complaint no. is[protected].
                Aug 13, 2020
                Complaint marked as Resolved 
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                  N
                  Nikhil Garg
                  from Chennai, Tamil Nadu
                  Jun 10, 2010
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                  Address: Uttar Pradesh

                  I have purchased a Hyundai Car i10 from Nimbus Hyundai Noida. I made a payment of Rs 3,84,549. When retail invoice for the car purchase was given to me, The cost mentioned is 3,65,000. They are not ready to give me the total amount paid bill to me. They say we can give that to you in writing, it is Hyundai policy. When arguing on the same, they say we will give you the invoice with the exact amount paid but then you will have to pay the tax for difference amount.
                  I am not satisfied what they are telling me. I think Hyundai is not ready to bring the sales in Black and white and some discrepancy exists. I am interested in taking a legal action against them.
                  At the time of paying the amount no such clarification was given to me from NIMBUS HYundai. Now, when retail invoice has been given, the difference of 19000 they are not ready to justify.
                  The documents submitted are not in concurrence. Please help.
                  The Car has been purchased in the name of my Father Mr Rajendra Kumar Garg on 24.05.10
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                    S
                    samarjeet
                    from Amritsar, Punjab
                    Jun 8, 2010
                    Resolved
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                    Address: Amritsar, Punjab

                    fromSamarjeet Singh <[protected]@gmail.com>
                    toCustomer Relations <[protected]@hmil.net>

                    [protected]@hmil.net,
                    [protected]@hmil.net,
                    [protected]@hmil.net,
                    [protected]@hmil.net,
                    [protected]@hmil.net

                    dateTue, Jun 8, 2010 at 10:28 PM
                    subjectRe: Reg: Refusal of Insurance of my Santro Car (Model: 2008) by your Company//Detorated Services of Novelty Showroom,Amritsar
                    mailed-bygmail.com

                    hide details 10:28 PM (1 minute ago)


                    FYI yor intervention required at earliest.


                    fromSamarjeet Singh <[protected]@gmail.com>
                    toNARESH NARANG <[protected]@gmail.com>
                    [protected]@hmil.net,

                    [protected]@hmil.net,
                    [protected]@hmil.net,
                    [protected]@hmil.net,

                    [protected]@hmil.net,
                    [protected]@hmil.net
                    dateTue, Jun 8, 2010 at 10:24 PM
                    subjectReg: Refusal of Insurance of my Santro Car (Model: 2008) by your Company//Detorated Services of Novelty Showroom,Amritsar+Misbehavior of Ms Payal(Showroom Staff)
                    mailed-bygmail.com
                    hide details 10:24 PM (1 minute ago)
                    Mr.Narang,

                    This is w.r.t your mail date:-7-June-2010 in the same regard it may be stated as per my mail dated 3-June-2010 I had already informed the rude behaviour of Miss Payal from your office in which she told me that only policy available at your showroom is from M/s Bajaj Allainz.

                    It was known to Ms Payal that my premium Insurance was upto 5-June-2010 only hence there was of no use of Ms Payal of making call to me at 3.00pm of 5-June (Saturday) which to again in a very bad manner in which she intimated me that now car can be insured from M/s United Insurance and there is no use of making complaints again her.

                    In the same context please let me know why this information has not been given to me when I asked Ms Payal on 1-June-2010 if some other alternate available.

                    Here I would again like to inform that there are several of customers like me who are harrased by the staff members of your showroom specially Ms Payal.I will be obliged if,it be informed to me that any disciplinary action is being taken against her or not.

                    Customer Care Department :: No proper response recd at your end Pls update and revert asap.

                    CC :: Consumer Forum

                    Samarjeet Singh


                    On Mon, Jun 7, 2010 at 4:42 PM, NARESH NARANG <[protected]@gmail.com> wrote:
                    Dear Mr. Samarjeet Singh,

                    Reference to your discussion with our representative, we understand the disappointment you must have felt because of the denying of insurance by the Bajaj alliance. we hope you can understand that as per the policy of Bajaj alliance they inspect the vehicle before renewal the insurance, and during inspection there were scratches and damage of Rear view Mirror found, so renewal is not considered under preview of non – claim bonus.

                    We there after arranged the renewal insurance by the United India company and same was communicated to you on Saturday 05.06.10. but you have declined the proposal and didn’t given approval

                    We hope you will understand the policy laid down by the insurance company and same has to applicable to all customers.


                    Thanks and regards,

                    Naresh Narang

                    (G.M.Service)

                    --
                    Thanks and Regards,
                    Samarjeet Singh


                    - Hide quoted text -
                    On Fri, Jun 4, 2010 at 9:05 AM, Customer Relations <[protected]@hmil.net> wrote:

                    Dear Customer,
                    We thank you for writing to Hyundai Customer Care.
                    Please note that we are in receipt of your e-mail, we shall be advising our concerned Regional Office to coordinate with our dealer to arrange for necessary action to address your concern. You shall be hearing from our Dealer / Area Office within 3 working days. Please bear with us till such time.
                    In case you are not contacted within 3 working days, you may contact our Regional Offices from Monday to Friday between 8 am till 6 pm at :-

                    HMIL East Regional Office Service Support Mr. Chaitanya [protected]
                    (West Bengal, Jharkhand, Bihar, North East) Sales Support Ms. Subhadra [protected]

                    HMIL North Regional Office Service Support Ms. Neetu [protected]
                    (Haryana, Chandigarh, Punjab, Himachal Pradesh, J& K) Sales Support Ms. Harpreet [protected]

                    HMIL Central 1 Regional Office Service Support Ms. Jayshree [protected]
                    (Delhi & NCR, Rohtak, Rajasthan) Sales Support Ms.Aparna [protected]

                    HMIL Central 2 Regional Office Service Support Ms. Nishu [protected]
                    (Uttar Pradesh, Uttarakhand, Uttaranchal) Sales Support Ms. Nishu [protected]

                    HMIL South Regional Office Service Support Ms. Latha [protected]
                    (Tamil Nadu, Karnataka, Kerala, Andhra Pradesh, A & N) Sales Support Mr. Sivakumar [protected]

                    HMIL West Regional Office Service Support Ms. Swapna [protected]
                    (Maharashtra, Gujarat, Goa, Chhattisgarh, Madhya Pradesh) Sales Support Ms. Juanita [protected]

                    For any queries/complaints on product and service you may also reach us at our 24X7 Customer Care Toll Free Number:[protected]From MTNL/BSNL) or [protected] from others.

                    Thanking you and assuring you of our best possible services at all times.

                    Regards,
                    Hyundai Customer Care, India







                    - Hide quoted text -
                    --
                    Thanks and Regards,

                    Samarjeet Singh


                    fromSamarjeet Singh <[protected]@gmail.com>
                    [protected]@hmil.net

                    dateThu, Jun 3, 2010 at 10:33 PM
                    subjectFwd: Reg: Refusal of Insurance of my Santro Car (Model: 2008) by your Company//Detorated Services of Novelty Showroom,Amritsar
                    mailed-bygmail.com

                    hide details Jun 3 (5 days ago)

                    D/Sir,

                    You are requested to go through the contents of this letter and please realise the difficulty and harassment faced by me, only because your Amritsar dealer/showroom has recommended me to have the Insurance from Bajaj Allianz Ins. Co. only, Moreover the behaviour of repesentives of your officials at Novelty Hyundai Amritsar was not up to the mark (spl Ms.Payal) who was interested only in obliging M/s Bajaj Allianz Ins. Co. only and was not at all listening to the complaint from me. In addition it may also be stated that customer services by your showroom has also detorated up to the maximum extend and now there are several of customers in Amritsar who are not interested in purchasing cars or getting after sales services from your Novelty showroom.

                    Even the behaviours of Varun some regional coordinator of Hyundai for Punjab and some Neetu over telephone to me today i.e. 3-Jun-2010 were very shocking and they were only defending their staff in the whole affair

                    For information and necessary action please. Under intimation to me.

                    Samarjeet Singh
                    M-[protected]



                    [protected] Forwarded message[protected]
                    From: Samarjeet Singh <[protected]@gmail.com>
                    Date: Thu, Jun 3, 2010 at 9:23 PM
                    Subject: Reg: Refusal of Insurance of my Santro Car (Model: 2008) by your Company
                    To: [protected]@bajajallianz.co.in, [protected]@bajajallianz.co.in, [protected]@bajajallianz.co.in
                    Cc: [protected]@gmail.com, [protected]@yahoo.co.in, [protected]@irda.gov.in, [protected]@irda.gov.in, [protected]@irda.gov.in



                    To,
                    General Manager,
                    Bajaj Allianz Gen Ins. Co Ltd,
                    GE Plaza Airport Road,
                    Near Yerda Pune-411006
                    Dt: 3-June-2010

                    Reg: Refusal of Insurance of my Santro Car (Model: 2008) by your Company

                    D/Sir,

                    With reference to above I may submit the following facts:-

                    1. I had purchased my Santro Car from M/s Novelty Hyundai Amritsar on 30-May-2008 and insurance of the same was taken from Reliance Insurance Co. As the dealers where having tie up with this Co. Under same also got renewed by me in 2009.
                    2. Now on 28-May-2010 I contacted the dealer for the renewal of my Car insurance I was informed about the tie up of your Co. And they assured to send some person for needful to be done.
                    3. On 31-May-2010 1-person (Most probably Kamaljit Singh from M/s Auto Risk Mgt Service Pvt Ltd visited me for the inspection of Car and also took some photographs of the Car he stated that as the car is having only some minor scratches/dents there will be no problem for the insurance, only I have to give some undertaking that I will not make any claim for these minor scratches or for the left rear view mirror for which I agreed.
                    4.On 1-June-2010 some other officials from your Co. Visited me and informed that surveyor has cleared the report and requested for the cheque of Rs.5278,which I immediately gave and accordingly they issued the cover note dated 1-June-2010 at 11.00am as all the formality has been completed .
                    5. Then it was about 4.00pm on 1-Jun-2010, the same officials about the co. Visited again and said that the surveyor has refused for the insurance and requested us to talk to Kamaljit Singh on their Mobile .The attitude of Kamaljit Singh was very unprofessional and he behaved very rudely and in indecent manner with me, as if I had committed some crime by taking the insurance from your company. Even the officials of your company were also shocked on his behaviour and they were fully convinced that there is no valid reason for the refusal of insurance of the car as the car is apparently in good condition in comparison to the hundreds of the other local car which are been insured by the company on daily basis.
                    6. Seeing the bad attitude of Kamaljit Singh the officials of your company also make me talked with Mr.Vineet Chawala BM of your branch at Amritsar, although he assured to look into the matter and informed me the details but he never responded to me.
                    7. On 2-Jun-2010 I again contacted Mr.Vineet Chawala (Mb-[protected]) and he again assured to inform within half an hour however he did not obliged the same, it appeared that he wanted to save this surveyor as well as other officials of the company, the reason best known to him.
                    8.I was so much shocked and harassed by the behaviour of your Co. Officials continuously for 3-days that I also made a complained to the Toll free no: of your Company on 2-June-2010 and spoked to the call centre executives 2-times.
                    9.Then on 2-Jun-2010 itself in the evening 2-other officials of the Co. Visited me and handed over letter dt:2-june-2010 of your Amritsar office along with Inspection report dt: 31-May-2010 (Without any photograph),informing that as the vehicles has been found with the multiple damages it is not been recommended for insurance by them. It was also mention that the RC book was not verified although the fact remains that I had offered to check the RC but the surveyor as well as officials of your co. Said that it is not required.
                    Considering the above facts it is requested that a high level inquiry is to ne made against the officials of your co. As well as the surveyor and my car be also reinspected by third party to reverify the facts stern action may kindly be initiated against the erring officials, so that the image of the company be saved which is at present lying at the lowest level at Amritsar and its surrounding.
                    An early response from your side will be appreciated. So that I may further proceed into the said matter in a legal way.

                    Yours faithfully,

                    Samarjeet Singh.
                    MIG-16 GF, Mall Mandi Flats,
                    Near Intl Bus Terminus,
                    GT Road Amritsar-143001
                    M-[protected]

                    Cc:
                    1. Mr. Suvir Vij.Area Manager Bajaj Allianz Gen. Ins. Co.BMC Chowk, Jalandhar
                    2. Insurance Ombudsman.
                    3. Consumer Forum
                    4. IRDA




                    --
                    Thanks and Regards,
                    Aug 13, 2020
                    Complaint marked as Resolved 

                    Santro — Service or your Showroom

                    Dear Mahindra First Choice,

                    I bought a Santro Car from them 3 months ago from Mahindra First Choice Jaipur. They told me many commitments like free service, no problem in the car. But I found that all the commitments are lie. They make me fool and continue doing for other customers. My car did not given me in good condition, even they don't gave me Jack. After many callings & complaints they gave me Jack and repair small things in the car. But I expand for that at least Rs. 1,000 or more. They also cheat in pricing. When they were doing deal with told me other story and once I bought the car and ask about the receipt of the amount paid told me another story. Also your road side assistance service is not helpful for me. They have very poor service or even I can say they don't have service to satisfy customer.

                    I am completely unsatisfied with every product of Mahindra First Choice.

                    I want to tell you that they are destroy the image of Mahindra and if they are doing continue with that I am quite sure that it will not take long term benefit for them and Mahindra.

                    Ankit Khandelwal
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                      1
                      177847
                      from Delhi, Delhi
                      Jun 5, 2010
                      Resolved
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                      Resolved

                      Address: Ludhiana, Punjab

                      Dear Sir ,
                      I have purchased i10 from M/s Deotsidh Motors , Ludhiana on 17/6/2010 . Firstly am not satisfied with sales team . Mr Ritesh Kumar has committed RC registeration with number 0907 . After a week's time , i cam to know from other person Ms Puja that this committment will not be honoured . Again I called up Ritesh for the same. Again he committed . Toda i called up Mr Sunil Kumar , he is saying u will have to pay additional for the same.

                      This seems unprofessionalism in the company.

                      Thanks and Regards
                      Saurabh Khattar
                      [protected]
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      car : i20 regd. No. pb10 df 1920

                      1. I went to godwari motors fzr road, ludhiana for the replacement of window rubbers which were short from last 1 month. advisor from Godwari motors called me for the replacement of rubbers. there was no denter available for changing door rubbers. I then got my car's suspensin rubbers and rods checked. In the mean time the mechanic mishandled my car I20 inside the workshop and left front TYRE BURSTed BY his mishandling. there was a great explosion by tyre burst. I requested manager and advisor for change of my cars tyres as soon as possible but they are not paying any attention. I am in a great loss as my car is parked inside the workshop.

                      2. They issued gatepass to me by signing customer's signature done by them but the car is parked inside the worksop.

                      sukhdhir singh sekhon
                      [protected]
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                        R
                        rinku malik
                        from Gurgaon, Haryana
                        Jun 2, 2010
                        Resolved
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                        Resolved

                        Address: Rohtak, Haryana

                        hi

                        I purchased a Santro GLS (chasssis no-539026)from Srishti hyundai from Bahadurgarh(HR.)While receiving, the alignment of front light was inbalanced that was noticed after reaching the home .Same was intimated to the Branch Manger at that time only .He said we will get it replace next week when our Bahadurgarh service station will get functional.When i visited the place next weeek they said you need to go to Rohtak as we do not have the facility here.


                        After that i have visited the place four times but did not get any positive response.Now they are saying we will get it replace through Insurance as it is accidental case. But there was no scrachets on the bonut, same was admitted by Branch Manager. I dont know what to do but I feel I have been cheated by Srishti.

                        I just would like to ask that do thay have any checklist to get it sign by cutomer whille handed over to the customer to check?
                        Totally unprofessional behavior is shown by Srishti ,that will spoil brand image of Hyundai.

                        Hoping for positive response.....................................................

                        Rinku Malik
                        [protected]@yahoo.com
                        Aug 13, 2020
                        Complaint marked as Resolved 

                        Hyundai Santro Car — miss behave and bed service

                        sir
                        i hv a santro car in march 11 from brij hyundai agra.22nd my 2nd service is due im go for service.at 11am my order is full service with tefflon coating..2:20pm i hv received the mess on my mob.your car is ready sir ..from dealer.then aroun 4:30 pm i was going for pick my car.then i was check properly but it was not wash properly.and tefflon coating was also not did properly.they said sir we will wash next time not now but after a long disscussion they ready for wash ..but after wash tefflon coating is useless then i said im not given the amnt of tefflon coating. mr sinha(G.M.)NOT SUPPRT ME AND SAID SIR U HAVE TO PAY THIS.after a 3 hours disscussion i was now that company man is seating in g.m.room.they all are stoping me to enter the room.but somehow i was going then company man solve my problem and deduct the amount in to my bill....
                        my comlain for miss behave.bed service and kill my 4 hours......im show the name of related man
                        G.M.mr.sinha ,om prakash n mrs veena ser sales manager......
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                          A
                          ABHISHEK BARDIA
                          from Bengaluru, Karnataka
                          Jun 1, 2010
                          Resolved
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                          Resolved

                          Address: Jodhpur, Rajasthan

                          I had purchased Hyundai I - 10 on 22nd april 2010 from jodhpur dealer M/s Deora Hyundai and taken delivery of the same on 23-04-10. At time of purchase I was told about offer of exchange bonus of Rs. 10000 to be paid with in 45 days from submission of Transfer certificate. When I submitted transfer certificate on 18-05-10 I was told that it would take 90 days. By chance, I enquired to purchase on more car from another dealer of Hyundai Raja Hyundai, they informed that they give exchange offer cheque immediately without any waiting time. When asked about it from Sales man of Deora Hyundai Mr. SAGAR, he didn't reply back. How can a company have different policy at two dealer point. Kindly help to get this payment of Rs. 10000/- asap.
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          Hyundai Motors Ltd, ditched the costumer, they donot fullfil their commitment
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                            P
                            Prasanta Chowdhury
                            from Kolkata, West Bengal
                            May 25, 2010
                            Resolved
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                            Resolved

                            AC problem

                            Address: South 24 Parganas, West Bengal

                            I20 Magna is having tremendous problem with AC. It doesn't chill fully even after 1 hr of driving.
                            Company should recall AC immediately....
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                            9 other people found this review helpful
                            9 found this helpful
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                            Y
                            Y.K.MALIK
                            May 24, 2010
                            Resolved
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                            Resolved

                            Address: Faridabad, Haryana

                            I purchased i 10 Magna on 17.3.2010. Yesterday at around 2 PM I went to market for some work. On my way back I noticed lot of smoke & burning sensation in my car in main power window switches near driver's seat. I immediately switched of the car & asked for assistance from Hyundai. I got their help very late after 2-3 hours.My submission is that why this problem happened in brand new car. If I would not have taken the prompt action of switing off the car it would have burnt completely since the weather is very hot & it may lead to serious accident causing damage to my self as well. Car Regd. no. is HR 51 AH 0698. Now the car is at Fx Hyundai,Faridabad.

                            I would request you to please look into the matter & find out why this problem occured in such sophisticated vehicle.Car is registered in the name of my wife Mrs. Seema Malik. My contact no.[protected]

                            Y. K. Malik
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            Even after five days Fx Hyundai people are not able to arrange part of my car i10 Magna Regd. no.HR 51 0698.I am loosing faith in Hyundai company.It is mental & social harassment to me & my family that we had this type of problem in brand new car. Please help me by providing me my car in perfect condition.

                            YKMalik

                            Hyundai Motor Company — Loyalty Bonus not received

                            Dear Sir,

                            This is to bring to your kind notice that I have been a “Hyundai Parivaar” member since one and a half year. I was earlier driving Maruti Zen car. Now, I have Hyundai Verna car bearing registration number PB11AQ 0158 in the name of Mrs. Neelam Goel.

                            I switched to Hyundai parivaar keeping in view its reputation and market share holding in the automobile industry.

                            Initially, I was approached by the Hyundai officials to get a test drive of the Hyundai Verna car. After the drive, I was really impressed by the interiors, performance and pick-up of the said car. I made my mind to switch from Maruti to Hyundai Parivaar.

                            I was given the assurance that if I switch to Hyundai from any other product existing in the market, I will be getting a “Loyalty Bonus” worth Rs.15000. But, it’s been one and a half year gone and I am still fighting for that bonus. Till date I have not received it. My repeated requests to the Hyundai people used to fell on deaf ears.

                            You are requested to kindly consider my request this time and I should be given the Loyalty Bonus at the earliest.

                            I can be contacted at [protected] anytime. Would appreciate an early response from your side.


                            Yours sincerely,

                            Mrs. Neelam Goel
                            [protected]
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                              S
                              sanjay30aug
                              from Chennai, Tamil Nadu
                              May 21, 2010
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi

                              This is to inform you that I have purchased a New HYUNDAI I10 ( MAGNA 1.1L) Car from Nimbus Motors (P) Ltd. dated 13th April 2010. Nimbus sales team had communicated me that Hyundai will give you the corporate discount of 4 K, If I am working corporate company & listed in Hyundai corporate list. But, during delivery of car, Nimbus has not gave me the corporate discount & I had no option at that time & finally pay Rs 4 K during delivery of a car.

                              I am working in SATYAM since 2001, which has listed in Hyundai corporate company list. I have given all related document to Nimbus. I have given my Joining/ Appointment letter of Satyam, Company memorandum, I Card, Company profile etc for it support. But I have not got corporate discount on purchase of new car. Nimbus told me that if he get approval from Hyundai, he will returns 4 K amount to me. But, more then a month over, I have not received any call from them. If Hyundai is not able to give any corporate discount then why sales team discuss this things during dealing a new car with customers ??

                              I am not asking special discount from Hyundai. Why false commitment given by sales team if Hyundai not give any corporate discount to customer ???

                              Please look into the matter & revert me as the earliest. If you wants any things from my side, please let me know.

                              Regards,
                              Sanjay Singh
                              M-[protected]
                              Aug 13, 2020
                              Complaint marked as Resolved 

                              Hyundai — corporate discount

                              hello

                              i purchased a vehicle from Hyundai from Chandigarh dealer - Ultimate Hyundai 154-155, Indl. Area, Phase-1
                              Pin:160002 .date of purchase 23-Oct-2008 . at the time of purchase we were told that we will get a corporate discount of rs.4000 and it will be paid through a check in 2 months time. we have been calling them since December and have physically visited the showroom every time we have been told that it is under process . please check and advice what can be done .
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                                T.Lalkhanhau
                                from Hyderabad, Telangana
                                May 21, 2010
                                Resolved
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                                Resolved

                                Address: Aizawl, Mizoram

                                1. In the middle of our journey to Lunglei from aizawl, our car brokedown and was brought to hyundai service centre in Aizawl.
                                2. Spark plug of the one and half year old Hyundai Getz car broke and fell inside the engine and the new engine needs to be opened. (This is as per the service engineer of Hyundai dealer in Aizawl)
                                3. Engine opened and got repaired by the dealer. Since after this repair, the car keeps on giving trouble.
                                4. When complain to the dealer, they are not in a position to help.
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  gdcgroup
                                  from Tiruvannamalai, Tamil Nadu
                                  May 20, 2010
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka

                                  Sub: Non delivery of R C Book of vehicle No.KA-05-MH-849.

                                  The Regional Transport Officer, Bangalore South, Jayanagar, Bangalore had despatched the RC book of vehicel No..KA-05-MH-849. through speed post vide No.EK[protected] IN on 22.12.2009 as per their endoresement given on our letter dated 19.05.2010 to our Registered Office at no.58/59, Karishma Farms, Gubbalala, Subramanyapura Post, Bangalore -560061.

                                  A complaint was lodged with Post Master, Subramanyapura Post Office, Bangalore 61 about the non-delivery of RC book on 22.03.2010 to trace the RC book and arrange for the delivery. But till now the Post Master has not responded to our letter. We afraid that somebody may misuse the RC book. Hence, we register this complaint as a procedure for submitting request for issue of duplicate RC book with RTO, Bangalore South, Jayanagar, Bangalore.
                                  We request you to kindly forward the acknowledgement for our records.

                                  Our E mail ID is [protected]@giftakshay.com

                                  for GREEN DEAL CONSULTANCY & OVERSEAS PVT. LTD.

                                  Sd/- R. Prakash,
                                  Managing Director
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    rramverma
                                    from Delhi, Delhi
                                    May 20, 2010
                                    Resolved
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                                    Resolved

                                    Address: Nashik, Maharashtra

                                    I have been facing the problem in starting the vehicle for the last one year. Isent the vehicle to Ujjawal Hyundai Nasik workshop three times but they have not been able to detect and rectify the problem so far.The car was purchased in Jan 2004 and has run 17000 Kms only.I am a defence officer and facing extreme harassment. Kindly look into the problem and oblige. Car Registration No HR~01 P~5225 .Thanks
                                    Aug 13, 2020
                                    Complaint marked as Resolved 

                                    Hyundai Santro — starting problem

                                    my car has starting problem. after key on a slow sound comes after that it start when this sound does not come it will not take start. i have change fuel oil pump, batteries, and also tightend the supply wire to fuel pump per advise by service agencies but startig problem still exist
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                                      anil mahajan
                                      from Agra, Uttar Pradesh
                                      May 17, 2010
                                      Resolved
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                                      Resolved

                                      Poor quality of product

                                      Address: West Delhi, Delhi

                                      I have purchased Hyundai verna CRDI SX model from M/s Deep Hyundai Motors , mangol puri, delhi. Since begining the car is giving one or other proble.
                                      1. During delivery time the wheel alignment of car was not proper.I visited there workshop and the behaviour of staff was so rude that I felt that I have committed mistake by purchasing their product. They had done the wheel alignment but was of no use . I had to get the same done from...
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