Hyundai Motor India Complaints & Reviews

I had my hyundai i 20 in the showroom for a noise in the steering and for a regular free service. the type of work done is of no use. three times the vehicle was given but not output was taken. the air conditioner of my car was not not performing at all and the same complaint was done on the toll free as well. the worst thing is after complaining just the complaint number is given but no action is taken at all. the other toll free number is never contactable as well. even at the time of first service washing water was found in the diesel tank which was half filled. service manager does not come to the floor at all. not even a single technical person is found there. all the existing service people are like local road side garage people. later i even had a small dent next to the headlight which was hardly visible but they took four days and even after that the whole front part is spoiled. its all gone very rough and white hardner is sprayed over my windsheild as well.

Dealer Name: Ujjwal Hyundai.
Loaction, Ambad, nh-3, nashik.
contact no:[protected].
contact person: unaware.
my vehicle no.: MH 15 CN 1800

Regarding the above subject I Dr. Abdul Faheem Raof khan resident of 46/17 LIG Colony VB Nagar Kurla (W) Mumbai-400070, presently working with Ranbaxy Pharmaceutical Ltd, Andheri (E) Mumbai. I along with my wife Dr. Khaneta Parveen who is working with TATA Memorial hospital Parel, Mumbai has booked a new i-10 car from the above said A-1 Auto pvt ltd, Mumbai. I-10 car is booked in my wifes name and at the time of car booking we had paid Rs. 50,000/- as an advance booking amount on date 14/02/2010 with the cheque no. 495982 from central bank of India branch Parel, Mumbai.
A-1 auto pvt ltd has issued the receipt for the Rs. 50,000/- with a receipt no. 2087 on date 14/02/2010. At the time of booking A-1 auto has promised me to deliver the car within 2 weeks provided we pay the entire amount of the car with all the necessary RTO registration and other works, but even after waiting for more than 3 weeks they had not contacted me, and when I had contacted them and enquired about deliver of the car than they told me that it will take another 4 weeks more for the car delivery. From their sources I came to know that recently they had some income tax raid for some tax related issue, so they are not able to deliver the car and he advised me better to cancel the booking and book the car from some other dealer.
I had cancelled the booked car on date 08/03/2010 and asked for the refund of the advanced booking amount of Rs. 50,000/-, than they assured me that they will pay the said amount within 10 days. But after many requests and visits they have not returned my money back. After contacting with Mr. Pradeep Tilani; one of the Director and owner of the A-1 Auto pvt ltd, Mumbai, he assured that they will soon issue a cheque.
On date22/03/2010 I had received the cheque of Rs. 50,000/- with a cheque no. 263106 in my wifes name Dr. Khaneta Parveen drawn from state bank of Patiala, central point building, Andheri Kurla road Andheri (E) Mumbai. When they had given me the cheque they had taken the original receipt of Rs. 50,000/- which they had given me at the time of advance booking.
Immediately I had deposited the cheque in my wifes account in ICICI bank Dadar branch with A/C number[protected] for the clearing, but the cheque was returned with the notification that the account balance is insufficient to pay the cheque amount. Again after that we had contacted Mr. Pradeep Tilani than he directed us to deposit the same cheque again, so it will get cleared. On date 07/04/2010 I had again deposited the same cheque in the same bank account but again the cheque is returned with the same reason that bank account balance is insufficient to pay the amount.
Again after that I had contacted with Mr. Pradeep Tilani and stated the cheque rejection story, so this time he again assured me and directed to visit his A-1 Auto and collect the pay order of Rs. 50,000/- from his account department. On the next day when I reached the A-1 auto and inquired about the pay order than I came to know that they were not instructed to issue any such pay order and they are unable to handover me any such pay order.
After that I had contacted to Mr. Pradeep Tilani on his mobile phone [protected] but he is not answering the phone call.
From his sources I came to know that still he is taking the car booking from the other innocent customers who are unaware from all these notorious activities and cheating.
Sir, I request you to kindly help me in getting back my booking amount of Rs. 50,000/- from the owners of the above mentioned showroom and take necessary action against them for still booking the car after my incidence, so the innocent customer should not get trapped in their net.
I’d already filed the police case and also put up the case in the court against A-1 Hyundai dealer; Mr. Pradeep Tilani and others. Nevertheless, if I’m not satisfactorily replied from the Hyundai India Ltd, than I’m enforced to put up the legal case in the court against the Hyundai Ltd.
I’d booked the car because of the name of the Hyundai and not because of the dealer, so now I’m putting up the entire matter in the global tele media and news papers and also filing the case against the Hyundai motors pvt ltd. I’m sending this prior information as intimation so the deposited money can be refunded back or else I’ve to go to the court. My Hyundai customer care complaint no. is[protected].

I have purchased a Hyundai Car i10 from Nimbus Hyundai Noida. I made a payment of Rs 3,84,549. When retail invoice for the car purchase was given to me, The cost mentioned is 3,65,000. They are not ready to give me the total amount paid bill to me. They say we can give that to you in writing, it is Hyundai policy. When arguing on the same, they say we will give you the invoice with the exact amount paid but then you will have to pay the tax for difference amount.
I am not satisfied what they are telling me. I think Hyundai is not ready to bring the sales in Black and white and some discrepancy exists. I am interested in taking a legal action against them.
At the time of paying the amount no such clarification was given to me from NIMBUS HYundai. Now, when retail invoice has been given, the difference of 19000 they are not ready to justify.
The documents submitted are not in concurrence. Please help.
The Car has been purchased in the name of my Father Mr Rajendra Kumar Garg on 24.05.10

fromSamarjeet Singh <[protected]@gmail.com>
toCustomer Relations <[protected]@hmil.net>

[protected]@hmil.net,
[protected]@hmil.net,
[protected]@hmil.net,
[protected]@hmil.net,
[protected]@hmil.net

dateTue, Jun 8, 2010 at 10:28 PM
subjectRe: Reg: Refusal of Insurance of my Santro Car (Model: 2008) by your Company//Detorated Services of Novelty Showroom,Amritsar
mailed-bygmail.com

hide details 10:28 PM (1 minute ago)


FYI yor intervention required at earliest.


fromSamarjeet Singh <[protected]@gmail.com>
toNARESH NARANG <[protected]@gmail.com>
[protected]@hmil.net,

[protected]@hmil.net,
[protected]@hmil.net,
[protected]@hmil.net,

[protected]@hmil.net,
[protected]@hmil.net
dateTue, Jun 8, 2010 at 10:24 PM
subjectReg: Refusal of Insurance of my Santro Car (Model: 2008) by your Company//Detorated Services of Novelty Showroom,Amritsar+Misbehavior of Ms Payal(Showroom Staff)
mailed-bygmail.com
hide details 10:24 PM (1 minute ago)
Mr.Narang,

This is w.r.t your mail date:-7-June-2010 in the same regard it may be stated as per my mail dated 3-June-2010 I had already informed the rude behaviour of Miss Payal from your office in which she told me that only policy available at your showroom is from M/s Bajaj Allainz.

It was known to Ms Payal that my premium Insurance was upto 5-June-2010 only hence there was of no use of Ms Payal of making call to me at 3.00pm of 5-June (Saturday) which to again in a very bad manner in which she intimated me that now car can be insured from M/s United Insurance and there is no use of making complaints again her.

In the same context please let me know why this information has not been given to me when I asked Ms Payal on 1-June-2010 if some other alternate available.

Here I would again like to inform that there are several of customers like me who are harrased by the staff members of your showroom specially Ms Payal.I will be obliged if,it be informed to me that any disciplinary action is being taken against her or not.

Customer Care Department :: No proper response recd at your end Pls update and revert asap.

CC :: Consumer Forum

Samarjeet Singh


On Mon, Jun 7, 2010 at 4:42 PM, NARESH NARANG <[protected]@gmail.com> wrote:
Dear Mr. Samarjeet Singh,

Reference to your discussion with our representative, we understand the disappointment you must have felt because of the denying of insurance by the Bajaj alliance. we hope you can understand that as per the policy of Bajaj alliance they inspect the vehicle before renewal the insurance, and during inspection there were scratches and damage of Rear view Mirror found, so renewal is not considered under preview of non – claim bonus.

We there after arranged the renewal insurance by the United India company and same was communicated to you on Saturday 05.06.10. but you have declined the proposal and didn’t given approval

We hope you will understand the policy laid down by the insurance company and same has to applicable to all customers.


Thanks and regards,

Naresh Narang

(G.M.Service)

--
Thanks and Regards,
Samarjeet Singh


- Hide quoted text -
On Fri, Jun 4, 2010 at 9:05 AM, Customer Relations <[protected]@hmil.net> wrote:

Dear Customer,
We thank you for writing to Hyundai Customer Care.
Please note that we are in receipt of your e-mail, we shall be advising our concerned Regional Office to coordinate with our dealer to arrange for necessary action to address your concern. You shall be hearing from our Dealer / Area Office within 3 working days. Please bear with us till such time.
In case you are not contacted within 3 working days, you may contact our Regional Offices from Monday to Friday between 8 am till 6 pm at :-

HMIL East Regional Office Service Support Mr. Chaitanya [protected]
(West Bengal, Jharkhand, Bihar, North East) Sales Support Ms. Subhadra [protected]

HMIL North Regional Office Service Support Ms. Neetu [protected]
(Haryana, Chandigarh, Punjab, Himachal Pradesh, J& K) Sales Support Ms. Harpreet [protected]

HMIL Central 1 Regional Office Service Support Ms. Jayshree [protected]
(Delhi & NCR, Rohtak, Rajasthan) Sales Support Ms.Aparna [protected]

HMIL Central 2 Regional Office Service Support Ms. Nishu [protected]
(Uttar Pradesh, Uttarakhand, Uttaranchal) Sales Support Ms. Nishu [protected]

HMIL South Regional Office Service Support Ms. Latha [protected]
(Tamil Nadu, Karnataka, Kerala, Andhra Pradesh, A & N) Sales Support Mr. Sivakumar [protected]

HMIL West Regional Office Service Support Ms. Swapna [protected]
(Maharashtra, Gujarat, Goa, Chhattisgarh, Madhya Pradesh) Sales Support Ms. Juanita [protected]

For any queries/complaints on product and service you may also reach us at our 24X7 Customer Care Toll Free Number:[protected]From MTNL/BSNL) or [protected] from others.

Thanking you and assuring you of our best possible services at all times.

Regards,
Hyundai Customer Care, India







- Hide quoted text -
--
Thanks and Regards,

Samarjeet Singh


fromSamarjeet Singh <[protected]@gmail.com>
[protected]@hmil.net

dateThu, Jun 3, 2010 at 10:33 PM
subjectFwd: Reg: Refusal of Insurance of my Santro Car (Model: 2008) by your Company//Detorated Services of Novelty Showroom,Amritsar
mailed-bygmail.com

hide details Jun 3 (5 days ago)

D/Sir,

You are requested to go through the contents of this letter and please realise the difficulty and harassment faced by me, only because your Amritsar dealer/showroom has recommended me to have the Insurance from Bajaj Allianz Ins. Co. only, Moreover the behaviour of repesentives of your officials at Novelty Hyundai Amritsar was not up to the mark (spl Ms.Payal) who was interested only in obliging M/s Bajaj Allianz Ins. Co. only and was not at all listening to the complaint from me. In addition it may also be stated that customer services by your showroom has also detorated up to the maximum extend and now there are several of customers in Amritsar who are not interested in purchasing cars or getting after sales services from your Novelty showroom.

Even the behaviours of Varun some regional coordinator of Hyundai for Punjab and some Neetu over telephone to me today i.e. 3-Jun-2010 were very shocking and they were only defending their staff in the whole affair

For information and necessary action please. Under intimation to me.

Samarjeet Singh
M-[protected]



[protected] Forwarded message[protected]
From: Samarjeet Singh <[protected]@gmail.com>
Date: Thu, Jun 3, 2010 at 9:23 PM
Subject: Reg: Refusal of Insurance of my Santro Car (Model: 2008) by your Company
To: [protected]@bajajallianz.co.in, [protected]@bajajallianz.co.in, [protected]@bajajallianz.co.in
Cc: [protected]@gmail.com, [protected]@yahoo.co.in, [protected]@irda.gov.in, [protected]@irda.gov.in, [protected]@irda.gov.in



To,
General Manager,
Bajaj Allianz Gen Ins. Co Ltd,
GE Plaza Airport Road,
Near Yerda Pune-411006
Dt: 3-June-2010

Reg: Refusal of Insurance of my Santro Car (Model: 2008) by your Company

D/Sir,

With reference to above I may submit the following facts:-

1. I had purchased my Santro Car from M/s Novelty Hyundai Amritsar on 30-May-2008 and insurance of the same was taken from Reliance Insurance Co. As the dealers where having tie up with this Co. Under same also got renewed by me in 2009.
2. Now on 28-May-2010 I contacted the dealer for the renewal of my Car insurance I was informed about the tie up of your Co. And they assured to send some person for needful to be done.
3. On 31-May-2010 1-person (Most probably Kamaljit Singh from M/s Auto Risk Mgt Service Pvt Ltd visited me for the inspection of Car and also took some photographs of the Car he stated that as the car is having only some minor scratches/dents there will be no problem for the insurance, only I have to give some undertaking that I will not make any claim for these minor scratches or for the left rear view mirror for which I agreed.
4.On 1-June-2010 some other officials from your Co. Visited me and informed that surveyor has cleared the report and requested for the cheque of Rs.5278,which I immediately gave and accordingly they issued the cover note dated 1-June-2010 at 11.00am as all the formality has been completed .
5. Then it was about 4.00pm on 1-Jun-2010, the same officials about the co. Visited again and said that the surveyor has refused for the insurance and requested us to talk to Kamaljit Singh on their Mobile .The attitude of Kamaljit Singh was very unprofessional and he behaved very rudely and in indecent manner with me, as if I had committed some crime by taking the insurance from your company. Even the officials of your company were also shocked on his behaviour and they were fully convinced that there is no valid reason for the refusal of insurance of the car as the car is apparently in good condition in comparison to the hundreds of the other local car which are been insured by the company on daily basis.
6. Seeing the bad attitude of Kamaljit Singh the officials of your company also make me talked with Mr.Vineet Chawala BM of your branch at Amritsar, although he assured to look into the matter and informed me the details but he never responded to me.
7. On 2-Jun-2010 I again contacted Mr.Vineet Chawala (Mb-[protected]) and he again assured to inform within half an hour however he did not obliged the same, it appeared that he wanted to save this surveyor as well as other officials of the company, the reason best known to him.
8.I was so much shocked and harassed by the behaviour of your Co. Officials continuously for 3-days that I also made a complained to the Toll free no: of your Company on 2-June-2010 and spoked to the call centre executives 2-times.
9.Then on 2-Jun-2010 itself in the evening 2-other officials of the Co. Visited me and handed over letter dt:2-june-2010 of your Amritsar office along with Inspection report dt: 31-May-2010 (Without any photograph),informing that as the vehicles has been found with the multiple damages it is not been recommended for insurance by them. It was also mention that the RC book was not verified although the fact remains that I had offered to check the RC but the surveyor as well as officials of your co. Said that it is not required.
Considering the above facts it is requested that a high level inquiry is to ne made against the officials of your co. As well as the surveyor and my car be also reinspected by third party to reverify the facts stern action may kindly be initiated against the erring officials, so that the image of the company be saved which is at present lying at the lowest level at Amritsar and its surrounding.
An early response from your side will be appreciated. So that I may further proceed into the said matter in a legal way.

Yours faithfully,

Samarjeet Singh.
MIG-16 GF, Mall Mandi Flats,
Near Intl Bus Terminus,
GT Road Amritsar-143001
M-[protected]

Cc:
1. Mr. Suvir Vij.Area Manager Bajaj Allianz Gen. Ins. Co.BMC Chowk, Jalandhar
2. Insurance Ombudsman.
3. Consumer Forum
4. IRDA




--
Thanks and Regards,

Dear Sir ,
I have purchased i10 from M/s Deotsidh Motors , Ludhiana on 17/6/2010 . Firstly am not satisfied with sales team . Mr Ritesh Kumar has committed RC registeration with number 0907 . After a week's time , i cam to know from other person Ms Puja that this committment will not be honoured . Again I called up Ritesh for the same. Again he committed . Toda i called up Mr Sunil Kumar , he is saying u will have to pay additional for the same.

This seems unprofessionalism in the company.

Thanks and Regards
Saurabh Khattar
[protected]

hi

I purchased a Santro GLS (chasssis no-539026)from Srishti hyundai from Bahadurgarh(HR.)While receiving, the alignment of front light was inbalanced that was noticed after reaching the home .Same was intimated to the Branch Manger at that time only .He said we will get it replace next week when our Bahadurgarh service station will get functional.When i visited the place next weeek they said you need to go to Rohtak as we do not have the facility here.


After that i have visited the place four times but did not get any positive response.Now they are saying we will get it replace through Insurance as it is accidental case. But there was no scrachets on the bonut, same was admitted by Branch Manager. I dont know what to do but I feel I have been cheated by Srishti.

I just would like to ask that do thay have any checklist to get it sign by cutomer whille handed over to the customer to check?
Totally unprofessional behavior is shown by Srishti ,that will spoil brand image of Hyundai.

Hoping for positive response.....................................................

Rinku Malik
[protected]@yahoo.com

I had purchased Hyundai I - 10 on 22nd april 2010 from jodhpur dealer M/s Deora Hyundai and taken delivery of the same on 23-04-10. At time of purchase I was told about offer of exchange bonus of Rs. 10000 to be paid with in 45 days from submission of Transfer certificate. When I submitted transfer certificate on 18-05-10 I was told that it would take 90 days. By chance, I enquired to purchase on more car from another dealer of Hyundai Raja Hyundai, they informed that they give exchange offer cheque immediately without any waiting time. When asked about it from Sales man of Deora Hyundai Mr. SAGAR, he didn't reply back. How can a company have different policy at two dealer point. Kindly help to get this payment of Rs. 10000/- asap.

I20 Magna is having tremendous problem with AC. It doesn't chill fully even after 1 hr of driving.
Company should recall AC immediately....

I purchased i 10 Magna on 17.3.2010. Yesterday at around 2 PM I went to market for some work. On my way back I noticed lot of smoke & burning sensation in my car in main power window switches near driver's seat. I immediately switched of the car & asked for assistance from Hyundai. I got their help very late after 2-3 hours.My submission is that why this problem happened in brand new car. If I would not have taken the prompt action of switing off the car it would have burnt completely since the weather is very hot & it may lead to serious accident causing damage to my self as well. Car Regd. no. is HR 51 AH 0698. Now the car is at Fx Hyundai,Faridabad.

I would request you to please look into the matter & find out why this problem occured in such sophisticated vehicle.Car is registered in the name of my wife Mrs. Seema Malik. My contact no.[protected]

Y. K. Malik

This is to inform you that I have purchased a New HYUNDAI I10 ( MAGNA 1.1L) Car from Nimbus Motors (P) Ltd. dated 13th April 2010. Nimbus sales team had communicated me that Hyundai will give you the corporate discount of 4 K, If I am working corporate company & listed in Hyundai corporate list. But, during delivery of car, Nimbus has not gave me the corporate discount & I had no option at that time & finally pay Rs 4 K during delivery of a car.

I am working in SATYAM since 2001, which has listed in Hyundai corporate company list. I have given all related document to Nimbus. I have given my Joining/ Appointment letter of Satyam, Company memorandum, I Card, Company profile etc for it support. But I have not got corporate discount on purchase of new car. Nimbus told me that if he get approval from Hyundai, he will returns 4 K amount to me. But, more then a month over, I have not received any call from them. If Hyundai is not able to give any corporate discount then why sales team discuss this things during dealing a new car with customers ??

I am not asking special discount from Hyundai. Why false commitment given by sales team if Hyundai not give any corporate discount to customer ???

Please look into the matter & revert me as the earliest. If you wants any things from my side, please let me know.

Regards,
Sanjay Singh
M-[protected]

1. In the middle of our journey to Lunglei from aizawl, our car brokedown and was brought to hyundai service centre in Aizawl.
2. Spark plug of the one and half year old Hyundai Getz car broke and fell inside the engine and the new engine needs to be opened. (This is as per the service engineer of Hyundai dealer in Aizawl)
3. Engine opened and got repaired by the dealer. Since after this repair, the car keeps on giving trouble.
4. When complain to the dealer, they are not in a position to help.

Sub: Non delivery of R C Book of vehicle No.KA-05-MH-849.

The Regional Transport Officer, Bangalore South, Jayanagar, Bangalore had despatched the RC book of vehicel No..KA-05-MH-849. through speed post vide No.EK[protected] IN on 22.12.2009 as per their endoresement given on our letter dated 19.05.2010 to our Registered Office at no.58/59, Karishma Farms, Gubbalala, Subramanyapura Post, Bangalore -560061.

A complaint was lodged with Post Master, Subramanyapura Post Office, Bangalore 61 about the non-delivery of RC book on 22.03.2010 to trace the RC book and arrange for the delivery. But till now the Post Master has not responded to our letter. We afraid that somebody may misuse the RC book. Hence, we register this complaint as a procedure for submitting request for issue of duplicate RC book with RTO, Bangalore South, Jayanagar, Bangalore.
We request you to kindly forward the acknowledgement for our records.

Our E mail ID is [protected]@giftakshay.com

for GREEN DEAL CONSULTANCY & OVERSEAS PVT. LTD.

Sd/- R. Prakash,
Managing Director

I have been facing the problem in starting the vehicle for the last one year. Isent the vehicle to Ujjawal Hyundai Nasik workshop three times but they have not been able to detect and rectify the problem so far.The car was purchased in Jan 2004 and has run 17000 Kms only.I am a defence officer and facing extreme harassment. Kindly look into the problem and oblige. Car Registration No HR~01 P~5225 .Thanks

I have purchased Hyundai verna CRDI SX model from M/s Deep Hyundai Motors , mangol puri, delhi. Since begining the car is giving one or other proble.
1. During delivery time the wheel alignment of car was not proper.I visited there workshop and the behaviour of staff was so rude that I felt that I have committed mistake by purchasing their product. They had done the wheel alignment but was of no use . I had to get the same done from...

I bought Verna SX CRDi on May 26, 2009 from the dealer Bharat Hyundai, Gangashahar Road, Near Rail Dada Bari, P.O. Gangashahar , Bikaner.

While I was taking my brand new Verna from the showroom to my home town, hanumangarh, there was a noise in the car and the speedometer stopped working. I called the Bikaner dealer and they asked me to visit the service station at Shri Ganganagar city. The dealer's behavior was astonishingly contrary to what Hyundai claims to be. The dealer did not care at all about the problem that we faced. The dealer was concerned only up to the point of sale. Before that he was ready to clean the car even with his handkerchief. But afterwards he was not concerned at all.

There is one more problem. At the time of purchase, there was an offer from Hyundai that if we sell our old car and provide the copy of transfer papers, we will get a cheque of Rs. 20000. We have submitted the papers to the dealer as per the stipulated time. Whenever we inquired about the amount that we have to get from Hyundai, the standard reply that we got from them are:

* "We still have not got your papers"
* "We have sent the docs to the company and awaiting for the reply”

I even sent a mail to [protected]@hmil.net explaining the nature of the complaint. I got a response that I will be contacted by the dealer. The dealer contacted me within 3 days but in vain. He was not ready to listen to anything. He told me that he has not received the papers. Then I told him the courier delivery date and courier number. After that he accepted that he has received the papers but are rejected by the company. I again wrote to Hyundai Motors explaining the status. But they never listen. Whenever I send a mail to Hyundai Motors, I get a system generated reply from their side. They dont even care to read the complaint.

I will just say that don't trust Hyundai and its dealers and never ever believe in their offers. They are big time cheaters and don't believe in customer service. Go for any car other than Hyundai. I had never experienced such kind of ignorance and fraud with other car companies.

I have sent a mail to Hyundai previously also but there is no reply yet. Having felt such an experience, I think Hyundai does not believe in a concept called "Customer Care and Service".

I had purchased a Hyundai i10 from St Antony's Cars pvt ltd, Kollam on 31 Aug 09. On 11 May 10 while driving the car under normal conditions within the town, there was a strong burning smell. On taking to the service agency they said the Clutch had burned out and needs replacement. The clutch burnout in the new car could only have occured due to faulty manufacture/defect in the car. On searching the net I found that others have made this complaint as well. The company should reimburse the cost of Rs 3500 to me.

I would like to bring into your knowledge that HYUNDAI dealer and service station at BHOPAL in the title C I HYUNDAI is forced me to go to consumer forum and take Legal action as well.
I owner of Accent Executive no MP 04 CC 6600, faced an accident and leaved my vehicle to be repaired completely. There I contacted Mr Ravi and asked him to furnish my vehicle dated 05/04/2010. Repair order no 12352.
I asked him to repair and replace the damaged body of the vehicle.
Today ( 12/05/2010 ) he called me for the delivary of my car. I was shocked to see quality of work done by the company and refuse to take my car unless and untill the repair is done properly.
Looking forward to register my complain and take necessary actions.
sincerely,
IRFAN ALI PRADHAN
403 & 404, A Block,
REGALIA HEIGHTS, Ahmadabad Palace Road,
KOHE-FIZA, BHOPAL ( M.P.) 462008.
INDIA. cell no [protected].

Dear Sir,

my complaint Number[protected] dated 13.04.2010 ay Hyundai

I purchased a i10 1.2L Kappa Magna (Metalic) on 09.04.2010 from Hundai dealer M/s Sharayu Hyundai, New Mumbai for Rs. 4,29,368/-. The details of my vehicle are as under.

Registration number MH43 AB 4967
Chassis No MALAM51CLAM608229
Engine NO. G4LAAM378728
Booking Ord No. 2010-03-CM-33 dated 26.03.2010

It appears that accounting procedure of Hundai is not transparent. The amount which I have paid to the dealer does not tally with the invoices / receipts given by them. This is cause of concern of integrity of dealer. In my case, I had paid Rs. 4,29,368.00 to the dealer M/s Sharayu Hyundai against their quotation of i10 as a On-Road price. I have received the following invoices/receipts;

Tax Invoice Rs. 3,77,107.00
Insurance Premium Rs. 9,957.00
Certification of Taxation Rs. 26,826.00
Extended Warranty Rs. 2,500.00
Logistic Charges Rs. 5,440.00
Service Tax Rs. 560.00
Accessories Invoice Rs. 2,031.00
Total Rs. 4,24,421.00

The difference in the amount paid by me and invoices/receipts is Rs. 4,29,368-4,24,421=4947

In addition to above, at the time of delivery of my vehicle, I came to know that Hyundai Motor was offering a “SRK Cricket kit” to the purchaser of i10. The period of the offer was from 05.04.2010 to 2504.2010. Hence, I asked M/s Sharayu Hyundai to give “SRK Cricket kit” to me. But they refused to give the same with reason that my vehicle was booked before the 05.04.2010 i.e. 26.03.2010. Since, delivery date of my vehicle i.e 09.10.2010 falls between the “SRK Cricket kit” offer, therefore I should get the offer which is applicable on the date of delivery e.i. 09.10.2010.

I had informed the above concerned through email on 12.04.2010 which is noted against complaint number[protected] dated 13.04.2010 at Hyundai customer care centre. I am highly disappointed with the system and customer care centre of Hyndai because, resolution of my complaint leaves alone they didn’t even reply my query.

I request through this forum to please inform Hyndai to instruct M/s Sharayu Hyundai, New Mumbai to give “SRK Cricket kit” and invoices/receipts for Rs. 4,29,368 urgently. Since, I have taken a loan from Bank Of India and have to submit all the invoices/receipts to the Bank.


Yours’ Sincerely,

Kailash Chouhan
Mobile No. [protected]
email [protected]@gmail.com

Dear Concern,
I already submitted this complaint on your site regarding this but their is still no support from hyundai.The case is that i bought 2 Santro Xing erls (Top Model) from SAS Hyundai in lucknow in a same day.In which in one of my vehicle
the steering is manual/not working,as i paid amount for a power steering car.After a long followup,many arguements,so much difficulties there is no proper solution and im still in trouble.Service center supervisor and other senior mechanics are convinced that there is some problem what i am discussing from very first week when i bougnt this car,after that nobody is going to thake the responsibility to change the product or give any satisfactory solution.
So i think its a clear case of fraud with the customer .Please suggest what to to,
I did not get what i paid for.Looking forward for your quick action on the same.My name is Ashish Awasthi-[protected]

SURENDER MITTAL
C/O=HNO=1338,SECTOR=55
FARIDABAD (HARYANA)
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TO,
THE RESPECTED SIR/MADAM
HYUNDAI
SUBJECT:-HYUNDAI I 10 REGISTRATION NO=HR29W-0568 IS NOT WORKING ON PETROL

RESPECTED SIR/MADAM,
MY SELF SURENDER MITTAL,I AM VERY SUFFERED BECAUSE LACK OF HYUNDAI

SERVICE (ZERO PERCENT CUSTOMER SATISHFACTION),I HAVE PURCHASED I 10 AT 03-OCTOBER-2009 BUT

FROM DATE OF PURCHASED, UP TO DATE I AM MENTALLY,ECONOMICALLY DISTURBED ONLY ONE REASON IS

HYUNDAI SERVICE I HAVE ALSO INSTALLED HYUNDAI COMPANY GUARANTED/WARRANTY CNG IN RS 71000

FROM FX HYUNDAI BUT LAST FIVE MONTHS I 10 IS NOT WORKING ON PETROL EVEN ALSO PICK UP IS ONLY
25 % SUPPORT FROM VERY FIRST DAY.I HAVE COMPLAINED MANY TIMES TO AUTHORISED SERVICE STATION

(FX HYUNDAI) BUT RESULT IS ZERO EVAN ALSO NO ANSWER OF COMPLAINED AND NO SOLUTION.

MY I10 IS IN SERVICE STATION LAST 8 DAYS SO I AM HELPLESS

AND SORRY FOR PURCHASE HYUNDAI I 10.
I AM LODGE THIS PROBLEM IN CONSUMER COURT AND CONSUMER AFFAIRS MINISTRY EVEN

ALSO RELEATED AUTHORITY (GOVERNMENT GRIEVANCE CELL AND NON GOVERNMENT CELL)

THANKS WITH REGARDAS
SURENDER MITTAL
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OFF:[protected]
RESI:[protected]

ATTENTION:-COMPLAINED AGAINST FX HYUNDAI FARIDABAD (NCR)