Hyundai Motor India Complaints & Reviews

aaj mai hyundai ka i 10 book karwane gaya PODDAR HYUNDAI GAYA mujhe suru me bataya gaya ki koe offer nahi hai i 10 me uske baad jab maine usase bola ki kuch bhi nahi hai to bola ki esme exchange offer hai 10000/ ka aap sirf apne old car ka paper de dijiyega mai aapko 10000/ ka music system lagwa dunga mai bola thik hai uske baad car ki price list maine dekha mujhe wahan pe dikha car price, insorance, road tax, extra charges, extended worrenty, esoseries fir mai bola ki aap to kafi kuch jor kar on road price bata rahe hain fir bo bola aap jo lena chahenge wahi lijiyega jo nahi lena hai mat lijiye uske baad wo extended worrenty aur esoseries less kar ke bataya usme extra chage jora hua tha mai bola ye kya hai mujhe ye nahi lena fir wo bola ki ye to lagega hi fir mai bola nahi fir mai nahi lunga aapke yahan se to wo bola ki mai boss se baat karta hu boss se baat kiya to wo 3000/ less karne bola aur exchange ka 10000 ka hata diya ki ye nahi milega fir bhi hum log bole thik hai to book karo jab hum log car book karwaye to recipt dene laga to bola ki aapko extended worrety aut esoseries lena hoga to hum aapko 3000 extra charge kam kar denge mera pura din aaj bekar gaya hyundai ke ajibo garib behevier se pls aap meri madad karo. MY NAME AJIT KUMAR PARWALPUR COTACT NO- [protected]

I purchased Hyundai i10 (Reg No. PB08-BL-0643) from Goyal Hyundai G.T. Road Jalandhar (N6209) on 3-6-09. Sales Manager promised me of 2 benefits
i) Loyalty Bonus- Rs 10000/- - on sale of old Non- Hyundai Vehicle
ii) Corporate Bonus - Rs 4000/- - for Government employees
In sept 2009 i submitted the relevant papers to avail the said benifits which they promised would be released within 3-4 month. After lapse of 6 months when i asked for the benefits they informed that my above said papers of loyalty bonus were not in their record whereas papers of corporate benefit were with them.On[protected] i submitted duplicate papers to the concerned dealer and the managing director of the company Estb. at Mathura road, New Delhi, but till date no response has been elicited by them.Enclosed Below are the copies of Sale of my non hyundai old vehicle (dated 11/8/09) for loyalty bonus and a Copy of Pension payment Order (dt[protected] stating that i had been a Govt. Employee entitled for corporate bonus.

To : The Customer Relations (India Headquarters),
New Delhi
Fax :[protected]

Subject : Driver side power window operation started giving trouble since 3 months

I have purchased car on 7th Dec 2005 vide Car No : MH-12 CY 6408 SANTRO XL

The car has not troubled us at all excepting some problems like cranking noise of driver’s seat which was not rectified in spite of many times sending car to Kothari.

Now in Sept 2010 when my front driver side power window operation started giving trouble to me I took my car for its repair. Kothari They charged me Rs.1550/- for replacement of Limit switch which operates both sides glasses and I thought it done.

But again after 3 days same problem started giving trouble the window up and down was not happening at all. After changing the Limit switch too it was giving trouble as mentioned above. Again car was kept for two days but there was no conclusion and later on car was returned with a verbal remark that "THE WIRING HAS PROBLEM WE HAVE ORDERED IT IE WE GET THE SAME WE WILL CALL THE CAR. After that 2 months have lapsed and in spite of follow up many times no one has bothered to call me even after my several calls to their Mr Sandeep on his mobile no: [protected] they are silent on this subject. The response has been very bad and was never expected from Hyundai service center.

Can company make justice to me and arrange to rectify the problem at the earliest as since more than 3 months I am unable to make the window up and down and is causing great hardship to me.

Thanking you,

Yours sincerely,


For Chandrika R Kulkarni (Rajeev Kulkarni)
[protected] / [protected]

I purchased I 10 Hundai car from DOWN TOWN chani Baroda car dealer he has collect mony from me sum total as a RTO tax But recepit from RTO tax is less than collocted amout o[censored]s. I requst to down town for refund and considerd his mistake for collection of more money but he is not ready any reply me.

Car purchase on 17.09.2010
Name Rajesh B. Bhatt
I10 Erea Model E. red colour

kind give me conseret office address and consert person name , mobail No for further procesemnt on the car dealer to send hard copy to you with application subject to dealer good style mor profitiblity of his shop.

My daaress: 26, Sai Krupa Society
Nava Bazar, Karjan -391240 Diat : Baroad(Gujarat, India
Mobial No: [protected]
E mai: [protected]@yahoo.com

I have purchsed hyundai i10 kappa sportz 1.2 in july 2010 by seeing the add about fuel economy of 19.81km/ltr but i have never received the average of more than 10 km/ltr. hyundai dealer is not responding.what to do please guide us.
regards
karna singh
mobile no.[protected]
flat no 213 GAIL apartments
B9/1 sector 62 Noida UP

email - karna.[protected]@gail.co.in

I took my car for service to V3 Hyundai service station in Chennai. I own Santro zing limited Edition.

Gave them a list of complaints and to get the car serviced overall.

Basic car cleaning was not done properly.
Asked to change the switch for the reverse light and was not done.
During the pressure wash am assuming – the form that is at the bottom of the radiator had pealed off and they did not bother to put it back.
Brakes was supposed to be sharpened instead they were week and had to pump the brakes instead of stepping on it.
Customer services called me to check on the service and when I said I have a complaint to make placed me on hold and hung up.
I called back and asked to speak to manager or to give me a number she took her own time and gave a wrong number.
Called back the second time and got the manager (Murgan) who did not apologize when I gave him the gist of what happened.

I was driving Chennai to Bangalore so you can imagine my horror.

Hyundai as a company I believe has a set standard world wide and if you give it to such incompetent people to handle your customers there is a flaw in your system.

Have been working for the customer service industry for the past 8 years and there was no customer services with V3 Hyundai.

Thought will keep you informed and will be selling my Santro and will look for a company that has better customer service.


Hi There,
The complaints never end with hyundi and the services i had with V3.
After I gave my car the second time to V3 the driver brought the car back from service and when i was paying him the money a guy riding a bike drunk
hit the car from the back and broke my tail light windscreen and damaged my bumper.Insurance took care of most of the damage but Ihad to shell out 2500 for repairs.
Is this bad luck with V3 or just there issues of servicving cars.Cause if they got it right the first time this would not have happened.
The issue never ends.
I was on my way to Bangalore from Chennai to attend my best friends wedding.
36 km from Vellore the car jerks and comes to a halt at 8:30pm in the medlle of nowere.Thankfully it was a friend that was with me and not wife who is with me most of the time.
My friend and me stayed in the car the whole night as we did not have any numbers to call.Morning we caught a bus to vellore and went Hyundai Susee in Vellore.
The machinices came back to the car and tried to fix it but in vaine.The car was tored back to the services station.The manager said they would try and fix the car.After a whole day they are still not able to fix the problem cause thay dont now where its.The manager of susee keeps calling me updating me about the car which am very happy about.
All this has happended after the service with V3.When we went for a test drive on friday the manager said that the car was straining at the speed of 80km.before the service with V3 the car has touched 140km easily and was smooth.
Now who is going to compisite me for the time i spent on the highway missing my friends wedding ritules and the money that i have spent and going to spend with Susee motors after they fix the car most of all the stress that i was put through during this period.
The car is still not fixed and in Vellore with Susee motors.i will have to take a days leave travel 150km+ to pick up the car.
Who do i Blame for this..Myself for buying a hyundai...V3 for not getting the service incorrect the first time..or is it just bad luck i have to deal with untrainded unproffessional people that represent hyundai
Well not sure if youll take your complaints seariously...just thought will keep you posted.Am just fedup and stresssed about the car and service.
Like I said the service issues with Hyundai never ends.Ever since I got the car back from susie motors in vellore I drove back home to Chennai.Have been travelling on work since so the car was parked at home.Today when started the car to go out on some important work less then 100 meter away from home the problem started again...it shut down in the middle of the road.

I have sent over Rs8000/- on the car ever since it went to V3 for service.This is apart from the accident that took place because of them.

Time on the high way with no assistance in the middle of the night.Lost a complete 2 days trying to get the car fixed and get back home to chennai.

Now the issue still continues with the car.

Who do I go to..Who is sufficiently trained to fix my car in Chennai.. or is servicing a hyundai car a money making scheme..and they just dont care about customers anymore.

Have written numerous mails to hyundai and still get the same service..

Thought I can call and speak to someone in customer services.. the wait time to speak is over 5 minutes...and is an STD call for me...my conclusion is that either you dont have proper trained people or there are too many calls which means you guys have so many breakdowns and dont have the manpower to manage the calls and the number of cars breaking down are high which doesn't speak highly of hyundai.

Questain- Do i call KUN ,Express hyundai, HMP DSC to come fix the car so they can take more money and rob me dry...

What do I do???????? Sell the car ....Who will buy a car after they look at the history of the service...ever it went to V3 for service...The useless bunch have spoilt a perfectly running car and created so much customer dissat.

These are the mails sent to Hyundai but no proper response

, I had purchased i-10 magna 1.1 ltrs, from Shreenath Hyundai, Rajkot on 28/06/2010 with VIN MALAM51BLAM663177 by agent W3205.
A day after two, I, observed, there was a shock and vibration in gear-shifting during gear shifting in running and idle condition. On the same time, the matter/problem was orally informed and complained to service engineer. He replied me of having same effect/problem in all i-10 and not to worry regarding matter. During the course of running on the day 10/08/2010, near Chotila ( Dist: Surendranagar), gear suddenly stop to shift from third gear to any other gear. I had called for road assistance, but nobody replied, so finally called to Mr. Chetan Patel (Service Engineer, Shreenath Hyundai, Rajkot) and explained the whole matter and circumstances. He suggested me to drive in third gear to service station, Rajkot on company’s risk, if matter worse. I obeyed the same and on next day, I submitted car for repair to service station. At that time, service engineer informed me that due to falling of some break out part in gear box, the gear shifting was locked. But it took nearly a week to repair for a reason of some constructional work going in workshop. After a week, I got the delivery of car. As I tested the car on delivery, again same problem of gear shifting was there, so I informed to service engineer. He inspected car and told me for replacement of some parts. He also informed me that it took nearly a week to make part available for replacement, and they will call me back as part made available. But during course of time, after two week, I didn’t have any call from service station. And hence, car couldn’t used during that time. So, I called service station for pending repair work as the time more than their commitment had passed. They informed me that parts will available for replacement after festivals (Janmastami on 2/2/10).

But exactly after a month later, on date 10/09/2010 (C[protected]) part was replaced. And I lost the utilization of car in crucial time of festival nearly for a month or more. Again during testing, I, observed same effect/problem, so the job was reopened (but service engineer, in place of reopening order, he floated second free service job) five day later on 16/09/2010 due to reason of bottlenecking of service load.

But after delivery, neither the problem was solved nor did I get reliable cause for problem. They pretended me of giving one or more reason of problem and counterfeit me for having that problem. But due to carelessness and negligence of severity of problem, I again put in dangerous situation on evening of 25th Sept,2010 at place near Chalala ( Dist: Amreli). Again the car was locked in third gear. At this time again, it was sunset time and awkward place for any assistance, I, called Mr.Chetan Patel for help. He than informed of toeing assistance but after two hours later they will reach the place. But I couldn’t in the position to risk about the kids and ladies, those who are with me to wait for 2 hours on road in such horary place. So, finally decided to toe the car on mine own risk and same I informed to service engineer. He cancelled my toeing assistance after 10 minutes. That was really a terrible situation that I felt ever in mine life, due to just a negligence of Hyundai.

The proof of negligence proved again when I submitted car for repair on 28/09/2010 after above instance. They had lost the keys of car, and asked me for other key. I still wonder that does the problem is solved or not? But in overall from the date 28/06/2010 to till date, most of the time you, made my car to rest in service station.

dear sir,


i had given my car hundai i 20 MH 04 EH 5593 FOR Service on dated 13/10/2010 at authorised service center at thane majiwada at that time there was no problem in car after service i have a gear problem i had again visted there that is some problem in gear but now they are not giving proper answer

they are saying your service had done ,come and visit after some days
we are not responsible after car service

milan h savla
MH 04 EH 5593
[protected]

DEAR CONCERN,
Myself is S.R Saroya & had purchased brand new i10 car from M/s KLG/Indl Area/Chandigarh on 30.12.2009 , it is further submitted that despite of several visits to rectify the problem of faulty speedometer gauge but response have been received also the suspension system of the car is not working properly kindly instruct the concerned dealer to rectify my problem otherwise I will further approach to Distt. Consumer courts/CHD for justice.
Please do the needful & oblige
Thanking you
SR SAROYA
Cell No.[protected] Email [protected]@sify.com

Bought a car (HUNDAI i10) from Sanjay Hundai, Sales Showroom - Bhosari, Block No 81-B/9, MIDC,Bhosari, Pune - 411026 Ph:[protected] / 27129380 / 90
The mileage that was advertised is 19km/Liter.

After purchasing the car the mileage received is 9.5Km/Liter. This is half of the advertised mileage.

After service and compliants there is no change. Would like to return my car as I belive it is defective.

Appreciate the help with the procedure.

Agam Vasani
+91-[protected]
email: [protected]@hotmail.com

I have given my car No.WB-20G-2372 in service at Mukesh Hyundai (Chetla Kolkata) on 04/10/10 there was problem in my stearing and they reapired some equipment was changed and I have taken delivery on 06.10.10.At the time of delivery I was waiting for service enginer Mr.Joydeb Das but he was so busy he couldnt attend me.I left the place after 25 minutes nobody attended me I repeatedly informed to your billing people please informed the engineer I want to inform me.After the service I didnt received any call from your service centre how they repaired but previously I used to get courtsey call from them.
On particularly that day when I driven my car there was some some sound which is quite irritating what I have done today I have send my car with my driver to check it out why this sound he met Mr.Joydeb Daa and he informed my driver that this sound from bearing you have to change.I only asked him that why didnt you change on that particular day I would have not harrased and same time I dont have to pay the labour charge two times.This is totally unprofessional way to handle the job I simply asked his manager name and spoken to him he is Mr.Jayanta Lodh he is supporting his collegue he asked me to send the car once more for repair.I am sorry to say that this type of attitude you get from road side mechanic I didnt expect from Mukesh Hyundai.Previously my car was look after by Mr Raj I never faced this type of problem with him.I will think twice to give my car for servicing in Mukesh Hyundai.
Thanks
Ranjan Bhowmick
([protected])

I had purchased a Verna Deisel car bearing Vehicle No: TN 59 AK 1515 bearing Engine No:D4FA8U552744 and Chassis No: MALCM41V28M050326 on 10.11.2008. The vehicle has done 40,000KMs. The routine service was done by M/s Sukrith Motor Cars (P) Ltd, Madurai from whom I had purchased the car. From then onwards the Radiator coolant level in the reservoir comes down to low level mark when the vehicle is used for around 300 - 400 kms. Then when I...

We bought I20 Sports model white color in July 2010. Fortunately, this year Delhi was flooded with rains and we got to know a major security fault in the vehicle. Since this model has automatic air flow systems, no matter what settings we apply, the air flow towards the windshield cannot be stopped. as a result there is continuous frost while settles on the windshield. the situation worsens when it rains and will gets worst in winters when we will use the blower.
When the same was informed to MGF Hyundai , Okhla, they too the car promising that this will be done. Since July we have sent our car to MGF Hyundai thrice, but all in vain.
To our surprise the MD of MGF Hyundai tells us to operate the AC at 22 Degress instead of 16 degrees!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!...⇄
who the hell is he to tell me on what temperature the AC should be used.

We hope to get some solution in this regard through this forum.


Regards
Chhavi Singh
[protected]

I have purchased Hyundai i10 car in June 2009 from Orion motors Hisar-Haryana. I was offered 15000 exchange bonus and 4000 corporate discount. Till date I have not received this amount. I have registered my complaint with customer care Hyundai as well and following up. But complaint is still not resolved.

Ramesh Mehta
ramesh.[protected]@tata-aig.com
[protected]

I am very dissapointed, after experiencing the real customer support by Hyundai motor services, Commerical Hyundai dehradun.
Its almost now 12 days and their is no work started on my i 20. Infact after 12 days also they dont have a spare axle tube and tyre /rim for i 20.
I dnt understand how a workshop doesnt have even one spare for each type of car model.
it took 3-4 days only for insurance claim settlements, which Hyundai workshop manager and insurance company surveyor were murmuring and laughing between themselves.
M facing a lot of problems without my car and request u to look to this matter urgently.

I HAVE RECENTLY PURCHASED A VERNA VGT CRDI AT CAR FROM CONCEPT MOTORS I PVT LTD. SHOW ROOM FROM S.G.HIGHWAY SATELLITE AHMEDABAD. I HAVE DRIVEN 154 KM .DATE OF PURCHASE IS 15/10/2010 AND THE PROBLEM OCCURED ON THE NEXT DAY. THE FUEL TANK i.e. NEAR ABOUT 45 LITERS OF DIESEL WAS EMPTY AND THEN AFTER TO REACH THE DESTINATION I FILLED UP THE DIESEL OF RUPEES 800/- AND I REACHED NEAR HIGH COURT THE COMPANY HIGHWAY SERVICE ARRRIVED AND REPAIRED THAT NIGHT . THE SAME PROBLEM OCCURED ON THE NEXT DAY.
I HAVE TALKED TO THE COMPANY MANAGER AND MR. PANDEY TOLD HIM TO CHNAGE THE CAR
THEY TOLD ME THAT IT WILL TAKE ONE MONTH FOR REPLACEMENT OF THE CAR.

ADDRESS FROM WHERE THE CAR PURCHASED
CONCEPT MOTORS I P LTD.
S.G.HIGHWAY.
SATELLITE.
AHMEDABAD
GUJARAT.

To The Company Authorities & Customer Care, (13th Sep 2010)
I bought the I 20 Asta, 1.4 CRDI E-III (17 digit number: MALBB51SR9M104098) in October 2009. My belief then was that Hyundai was relaible, sturdy & durable which pushed me to cross the 7L mark price for a hatch back, a slightly steep price for a diesel hatch. However, today I am thoroughly disappointed with the product & have lost faith in Hyundai. The product...

I am totally upset with the hyundai i20 - KA 03 mm 8451 i bought - advaith hyundai - outer ring road , devarabeesahalli, after getting the car upgraded with original hyundai parts ,remote locking system, and was warned if non company parts were installed, the warranty would go void, having no other choice i went for the company original parts,the major electrical features went beserk and messed up, like door unlocking automatically when using high beam and low beam, how the hell will this car provide child safety in any way, my wife was totally dissappointed with child safety features which is a mothers first and only priority issue.total rubbish and bad customer care.

I have Received a mail of winning $ 500000 And the money to be transfered from china citic bank,



Hyundai Motor Lottery Promotions
Customer Care Department
25F, Hyundai Motor Tower,
Yun Road, Chaoyang, Beijing
China P.R

Dear Winner,

This is to acknowledge the receipt of your email. However, we wish to inform you that approval has been granted for the release of your Won fund o[censored]SD$500,000.00 Dollars through our payment coordinating Bank in the Telegraphic Transfer Section of China Citic Bank.

Consequently, the Authority to Claim has been issued authorizing you to claim your prize money through the above mentioned Bank. You are hereby advice to contact the China Citic Bank for onward release of your prize award money. Here is the Bank contact address as stated bellow:

CHINA CITIC BANK
TELEGRAPHIC TRANSFER SECTION
CONTACT PERSON: DR DAVID WANG
FOREIGN OPERATION MANAGER
PHONE: [protected]
FAX:[protected]
Email: ebanking.[protected]@accountant.com

for your won EQUUS HYUNDAI CAR see contact below;



Mr. Fu Jianbo

Shipment Officer

Shenzhen Seaport int'l

Frieght Agent Co., Ltd

Email: [protected]@asia.com
Attached is the photo of your won car for your preview.

CONGRATULATIONS ONCE AGAIN FROM THE BOARD OF DIRECTORS AND STAFF OF HYUNDAI MOTOR COMPANY.

Engr. James Chung
Hyundai Motor Company.

I bought i10 magna kappa 1.2 model car in june . I am facing two problems first when autolock system is unlocked or the car engine is switched off the dicky also gets unlocked this is dangerous as any one can misuse it. Secondly defogging in mirror is dangerous in driving during winter and rainy season .
M.K.BAKSHI
[protected]@gmail.com