Ibibo Group / Goibibo Complaints & Reviews

I booked bus tickets from Delhi to khanna for 1st December using goibibo. The bus was changed at the last moment. Also my destination was modified to Ludhiana instead of Khanna which is like 45km away from khanna. I had to spend my own 1000 rupees to reach khanna from Ludhiana using a cab.

My bus fare was 4145.20 for 4 tickets and the tickets that were allotted to me were only of Rupees 1800.

The timings for...

I booked flight from srinagar to jammu for 21/12/2022 with PNR NO. YST23N due to some unavoidable circumstances i was unable to travel on 21/12/2022 thats why i applied for date change option and for that i have to pay extra INR 1859/- .
During this payment on date 30/11/2022 amount of 1859/- debited from my account and during transaction response from PAYU it shows error and the date change not done even amount hasbeen debited .br...

I cancelled the flight which i booked from goibibo within 24 hrs of booking.
As per the guidelines i am entitled to 100% refund.
It has been more than 20 days i cancelled the flight.
I contacted Airlines they are of the view that refund has been processed on the same day.
Goibibo has still not credited the amount in my account.
Please look into the matter urgently.
I am in need of the refund amount.br...

Money deducted twice for seat selection in air asia...

@goibibo I am trying to delete my account
Not able to reach any customer support

Have mailed to multiple ids no response...

I have an online post office account and I got a reactivaton account mail on my ibibo mail id so please help me to recieve that mail....

This is in regards to be refund with Indigo Airlines. The airlines is saying it processed and shared with ibibo. The amount is untraceable and no notification is there regarding ticket booking, cancellation and refund from ibibo team. When called on customer care they call is redirecting to goibibo and they are maintaining that they dont have any information
Ticket PNR - AJK82S
3 passengers travelling from Varanasi to Mumbai...

Hello,

This is pavan grandhi, I am writing to you regarding a flight ticket booking.
My registered mail ID with goibibo is [protected]@gmail.com.
15October 2022, I booked my flight from Hyderabad to vishakapatnam, departure date being 16 October 2022, with IndiGo airlines
I have cancelled the flight the goibibo team was mentioned you will get refunded amount but i didn't get any refund amount till...

I had a email with ibibo.com
My email ID : 13bn.[protected]@ibibo.com
This email register with many server but the ibibo email system not found to use . Now I am change my email on the other website but the website send OTP in email. So what can I do now.
I think ibibo mail close their mail system with out advance notice .
Me and my friends are not happy with ibibo...

I had booked bus tickets for my uncle and aunt on 28th Oct. However, later in the afternoon it was informed by the Bus Operator that the bus got cancelled. Its been long GoIbibo has not been refunding my money which i booked. There is no customer support to speak to. This is a fraud company which finds its way to loot customers. There is absolutely no support from the company provided. Its been almost 10 days not a single call nor response...

My last Goibibo wallet balance was INR 64895/- from which I had requested a refund of INR 64000/- on 28 Sep 2022, 08:07 PM via online request Task ID[protected]. Out of 64000/- I had only received INR 37327.0 Transaction ID: INDBN[protected]

My current wallet balance is INR 895/- I could not see INR26, 673.0 in my wallet.

Could you help check. It is difficult to reach Goibibo on customer service portal...

Booking ID HTLDMASUWD9APWHV
PNR:[protected]
PROPERTY NAME & CITY: COLLECTION 0 28315 HOTEL DOLLAR, BHUJ
CHECK IN DATE 23 OCT 2022
CHECK OUT DATE. 28 OCT 2022
AMOUNT FULLY PAID AS PER DIRECTION

When I reached the hotel the Manager refused accommodation by stating that the amount is insufficient to accommodate. His way of speaking was so arrogant and indecent. I had talk with your representative,...

Hello,

This is Rajesh Chauhan, I am writing to you regarding a ticket booking.
My registered mail ID with goibibo is [protected]@gmail.com.
Today, 02 October 2022, I booked my flight from Hyderabad to Mumbai, departure date being 03 October 2022, with Air India, time being 08:15 am.
An amount of Rs.4734 has been deducted, however I did not get any confirmation from ibibo.
I have no reference...

I booked ticket to travel on 16/04/2020 from Goa to Chennai by Spicejet. Ticket was booked through Goibibo. Due to covid lock down all flights were cancelled however I have still not received refund of money paid. Flight #SG 2892 PNR TD8VMG. Amount paid Rs 3020...

The worst experience with Goibibo customer care Service .

I have booked ticket for my family from MAA - BOM and i requested for changes in timing and let me know the extra fare charge From last 8 days they are just bluffing and saying we have marked email to airlines but Airlines has not reverted back .

Without any final solution how the ticket are been closed and when i call customer care team says they create...

Goibibo Reference No. 160768****640**** : HTLDVARH9LSJ6U2T

Ref No:-[protected]
[protected]

Multipal Time Bank Details Fillup But Every Time Msg Wrong Details Fill

I have Alrteady Bank cheque Copy Share But Msg same...

User's recommendation: Goibibo company not refunding my money, fraud Company.

Date of experience: October 12, 2022...

I have booked a ticket through Goibibo for my family. We are traveling with a 9 months old child . We did make sure that we cannot take kinder flight or the one with longer layover. I discussed it with my wife and booked the one with 5.25 hours layover at Singapore airport, certainly what I received was completely different. I received a ticket with 12.5 hours layover at Singapore airport which was not the one I had booked . Luckily I took...

Hi, I had a booking for 22nd October but unfortunately had to cancel it because of major circumstances. The cancellation was done on 21st October after confirmation from the hotel “RamN Residency” receptionist and they confirmed that the full refund will be initiated by Goibibo, but Goibibo is not transferring my hard earned money. This is totally unethical and fraud. Only 50% of the total amount was refunded after n number of requests....

There is no provision to speak to customer care representative in the goibibo sutomer care menu...

Dearsir
I am not able to delete saved passengers list as I am facing with it...