Ibibo Group / Goibibo Complaints & Reviews

Address: Bhopal, Madhya Pradesh

Sir i m dharmendra agnihotri from bhopal a translation made from my fathers bank account of bank of india transaction made on saturday 9th feb 2019 of amount rs 23634/- and translation details is medr/ibibo web pr / 173755 could u stop this transaction. We have already lunched police complaint. So plz do the needful. Regards. Dharmendra agnihotri [protected]...

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Address: 411044

Sirs,

Today i have booked return air ticket for son [pnr no. Qnbo8s]. I have faced two problems -
1) spell error noticed in father's name i. E. Instead of sanjay it is written as sanajy. Needs to be corrected.
2) further i have given my son's mobile no. As +49 [protected]. However the same is 11 digit. This is valid number. But for all calling or writing through your call center / website it demands 10 digit...

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Address: 110067

I booked a group ticket for 5 people on 2-December-2018 for travel date 3-May-2019. There was a slight mistake observed in a passenger's surname. I checked the option on Goibibo's website and fortunately I found that; however post doing all the processes I received a call from Goibibo and that lady told that this correction can't be done. You need to cancel the ticket. It was actually surprising however, I thought that the cancellation and...

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Address: 411015

Website: www.goibibo.com

Greetings!

I wanted to make a round trip booking from pune to thane, however, it got booked as one-way in error. I realized this and immediately asked my son to call the goibibo call center for help. The advisor who attended the 1st call, asked us to make another fresh round-trip booking within 15-20 mins and he would initiate a complete refund for the entire amount (Rs.235/-) to my bank account for the previous booking (One-way).br...

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Website: www.goibibo.com

I am really annoyed with the customer Care and misleading promises by Customer care and Goibibo Portal.
Today I booked my International Flight ticket, I was at great surprise when I got the flight ticket details, I had booked my flight ticket for 24th April 2019 but ticket is booked for 23rd April 2019.
I made multiple calls to their customer care but none of them were helpful and did not even turn up....

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Address: Mumbai City, Maharashtra, 400601

Website: www.goibibo.com

Hi,

I booked a ticket for international return flight through Mumbai to Phuket via Delhi and return flight from Bangkok to Mumbai via Hyderabad.

While booking the ticket from Mumbai to Phuket, Goibibo showed me it's a connected flight from Mumbai to Phuket with stop at Delhi. By connecting flight means customer assumes it to have same PNR number, luggage transfer by airline and immigration at Mumbai airport...

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I have cancelled pnr no yvpxql due to medical emergency and concern has been raised via mail to [protected]@goibibo.com along with all documents on 14th nov for full refund but getting same answer that request is under process or didn't get revert from airlines, neither customer care executive ready to take conference call with airlines. I need a full refund in such medical emergency case....

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Address: 600005

Website: Goibibo.com

I hate the # service of goibibo not even one customer care parson has pick the phone call iâm very much hurt from your service i need my money back
Still my booking was not confirmed and my money was dedicated i need my money back

Syed khaleemuddin
Chennai to bangalore
Bangalore to chennai

Booking iâd
Tuaj0tzkz, tuaj1kkqv.
Pnr no: tfaqlb, rkysus

Khaleembr...

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Address: Mayurbhanj, Odisha, 757003

I opened mail account (M. [protected]@ibibo.com) in ibibo in 2010 and that mail id i given in my fb account and some other websites.. And now my fb account got blocked and fb team send a mail to my ibibo mail to unlock my fb. But i am unable to open my ibibo mail ad also cant find the website where have to login for mail. So i request you to please help me to open my ibibo mail once....

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8 other people found this review helpful

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6 Comments

Dear instamojo, payu.in & m/s ibibo web pvt ltd
Please note down the issue seriously as the customer has been cheated of his money fraudulently and will report the matter to cybercrime cell & police if he is not refunded is money back in 4 working days. Study innovations too shall take necessary action in reporting the matter to all the concerned law enforcing agencies if the customer is not refunded his money.
Summary of case:...

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Address: Bangalore, Karnataka, 560048

I have booked a hotel from goibibo and earn some gocash around 6k. When i am trying to use this gocash i got only 84 rs by saying this according to t&c you can use only 84 rs not full amount.

It looks to me that goibibo was not fair about its promotional offers.

During the booking i did not receive any link which tells about t & c.
I am feeling cheated as amount shown in account user can not able to use...

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Address: Jaipur, Rajasthan

Website: Goibibo

On 30.09.2017 i booked the room in hotel fortune select metropolitan jaipur for date 01 oct 17 to 02 oct 17. Inclusions were accomodation breakfast and dinner. Amount debited from my account but booking not get confirmed. Giibibo representative called me and said booking was not confirmed due to some technical reasons and now all rooms are sold out in the above said hotel. He suggested me ramada hotel jaipur on the same booking. I was agree...

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Address: Mysore, Karnataka, 570023

Hello sir, it's very important and emergency, i was using [protected]@ibibo.com and same was given to aadhar card, i was neglected aadhar and lost acknowledgment receipt, now i do not have receipt, enrollment id and also i do not have that old ph#, now only option is they are sending otp to [protected]@ibibo.com, please check and forward the mail....

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Address: 401107

Website: Ibibo Group / Goibibo

I had travel planned on 24/6/2017 to Delhi via jet airways for which i had booked tickets through go Ibibo where i was using my friend go ibibo account so while booking the ticket we had mention my name harshiv.K.vanarse but their system picked up the name of the person on who account i was logged in which was again incorrectly mention on the ticket as Mr.amarjit.kaur saini where its should be ms.amarjit.kaur saini. so we tried to contact...

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Address: 400067

Website: ShoppingOutlet.in/ IBIBO Web Private Limited

I wanted to make payment through Payu Money on ShoppinOutlet.in however when the payment was successful vide transaction ID S41621207 through Union Bank of India on 29/11/16, my statement showed the name of IBIBO Web Pvt Ltd and the person who was originally supposed to receive the payment did not receive it. Kindly reverse back the payment. immidiately....

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Address: New Delhi, Delhi, 110076

Website: WWW.GOIBIBO.COM

I Booked a FLIGHT Today from SRINAGAR TO CHANDIGARH while booking fare without checkin baggage was different and with baggage was different and i chose fare with baggage by paying full amount but i received email from airline stating it is without check in baggage and i reconfirmed it from goibibo they said it is with baggage but they confirmed from airline and later they said it is without baggage...Now it is complete harassment for me and...

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Address: Gurgaon, Haryana, 122002

Website: www.goibibo.com

The worst portal i had ever been to which provides a fake confirm voucher.
I booked a hotel at coorg on goibibo for[protected] and goibibo provided me a confirmed voucher but after reaching the hotel, i came to know that the booking is not done.
On informing about the same to the goibibo, the goibibo executive mr. Manish asked to wait till 10:00 am as they will come with some better options.
At 11:30 am we were provided...

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Address: Prakasam, Andhra Pradesh

I book the tickets from visakhapatnam to guntur on 17/04/16 but date wrongly entered and cancel the ticket with gobibio customer support and conform the ticket cancel status, already completed 20 days as of know amount not refunded to me and the booking id - gobus175e[protected]

And we try to call customer care numbers is asking registered mobile no, we enter the booking time mobile no but that number is not registered in booking...

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Address: 560064

Website: www.goibibo.com

Hello All, Please note, recently i booked a room in Sikkim at Yarlam Resort, Lachung having booking ID HTLXNCYSUW from GOIBIBO. Last week i received a mail from Goibibo and they said there is some issue with this hotel so they are upgrading to some different hotel and when i cross checked that hotel detail in net it was 3rd class hotel as a replacement of 1st class hotel. I checked the price online and found that there is a difference...

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Address: 600096

Hi, I had ordered a dress material, for which the amount was debited from my account but neither had i received any order confirmation, nor the amount has been reverted back to my account, when i called up voonik they asked me to place a fresh booking saying they have not received the payment.I guess the amount is stuck in the payment gateway so please initiate refund back to my account. would appreciate if you can get this issue resolved...

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11 other people found this review helpful

11 found this helpful

15 Comments

Ibibo Group / Goibibo Complaints & Reviews

File a complaint to Ibibo Group / Goibibo

Ibibo Group / Goibibo reviews & complaints page 6

fake transaction in my bank account, transaction through your website

spelling changes & phone no. change required in air ticket

name correction request not accepted by goibibo

incorrect information and no proper support from goibibo support team!!

incorrect booking of my flight ticket

wrong booking (booked with two different pnr for connecting flights domestic and international)

refund required for cancellation of tickets due to medical emergency

i booked flight ticket my money was deducted but ticket was not confirm its showing progress

how to open my ibibo mail account?

fraud reporting

not able to use gocash amount

meal and check in issue

mail

Incorrect name updated after ticket generation

Payment

Check in baggage fare Issue

Fake hotel booking voucher

Not refund the cancel bus ticket amount already 20 days over

Fraud booking

Money deducted from my account

Ibibo Group / Goibibo Complaints & Reviews

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Ibibo Group / Goibibo reviews & complaints page 6

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