Ibibo Group / Goibibo Complaints & Reviews

Hi,

I had a flight on 5th May which was cancelled by airlines. I have raised callback request on 2nd May. And raise refund request too last week. But still now I have receive any refund amt. I have contacted with goibibo also, there also showing once u approved then they will refund. May I know why it is taking too much time for the refund. If already been raised on 5th May accordingly it should be credited to my account within...

Hi Team,

I am writing this email to bring to your attention that I had booked a bus ticket for 8th May 2023 from Barabanki to Jaipur through your mobile app. However, the bus was cancelled by operator without any explanation. I was informed about the cancellation through a call.

I was expecting a full refund of the amount paid for the ticket. However, even after 7 days, I have not received any refund. I have...

I booked ticket from Brussels to Athens (skyexpress airline) on 13th march 2023 through goibibo, before booking it was showing check in baggage - 1 pc and when i get the ticket there was no checkin baggage mentioned.

The same day, I called up their customer care and filed a complaint. They asekd me for proof, its fortunate that I had took the screenshot of the checkin baggage (which was showing before booking), this I shared...

I had booked bus tickets for my relatives whose travel journey was on 10th May from Sangmeshwar to Vashi. However after the payment was deducted from my Gpay acc with and reference no:[protected] of Rs. 3181/-

However I did not receive any confirmation from you end. Also, no contact details are available on your website and many scammers are operating under the name of Goibibo where even I got scammed and lost RS, 6877/-...

I booked my flight ticket on 21 jan 2020 but for covid my trip was cancle. I ask for refund my refund id is gofliand474d[protected]. I mailed ant talk to customer care many timkes but still i didn't get any refund.My complain id-complaint id[protected]....

I have made a UPI payment of Rs.2685.4 on 2nd Apr 2023 at 6:39 PM through redrail app. Train tickets haven't been booked even though the transaction was successful. I did not receive a refund till now....

We made a booking with goibibo on 1 may 2023, but as we reach hotel denied check-in, we travel almost 600km from nagpur to hyderabad for hospital work and our appointment at hospital was missed due to goibibo and goibibo simply refund money and there costumer support do nothing for us, im using this app from last 7 years, i have small daughter 6 yr old, she is crying for rest and goibibo and hotel did not care about it, we face to much complications...

Dear Sir/Mam,

I don't know is it matters serious or normal for you, But trust me it is a very very serious matter for me.

I have already complained to you 2 times regarding action against Hotel Broadway Inn, Jaipur.
Complaint number is[protected] and created on Dt.[protected] which is showing resolved on Dt.[protected]

And Second complaint number is not provided by your customer...

Name. Thomas Devasia
Number: [protected]

Request : goibibo money deducted but ticket not issued yet please solve my problem as soon as possible.

Please find the following details of Booking.
Transaction Id. GOFLDST0HS5BAM8QKPE84284
PNR; D2RG3J
LUCKNOW TO BANGALORE, BANGALORE TO KOCHI.
DATE OF JOURNEY. 7MAY 2023

THANKS AND WARM REGARDS

THOMAS...

This is unprofessional behavior of Goibibo.com, I booked some ticket from DEL-GOA and Returned, out of 4 passengers 3 did not go so I cancelled their booking the same day i.e. 24th Jan, 2023, its been 3 months and unlimited followup, no sign of refund. They just gave me an initial refund number [protected]

They are showing an expected date as 25th Jul, 2023, I dont know if anyone can help in this matter or Goibibo has taken...

From
P. Manohar M.A., M.L.,
Advocate and Oath Commissioner High Court Madurai
Madurai 625018.
To
The Chief Executive Officer
Goibibo.
Sir
I hereby bring to your kind notice that with strong hope I utilised the services of goibibo for sometime. I booked a room at Tiruchendur, through goibibo from[protected] to[protected] AND PAID Rs1200/- on[protected]. The goibibo confirmed the room...

I was trying to lock the price fare from Raipur-Ahmedabad-Banglore Flight on 18th April for 21st May. Initially it asked me pay 299/- but upon proceeding to pay it charged me 1300/- I paid the amount only to face my second grievance which is now the flight was also taking a halt at Bhopal which wasn’t mentioned earlier. I read the T&C for price lock and it seemed that I could change my flight before 20th April. Upon reached to the customer...

I have done booking in goibibo for a hotel today (15 april) around 6:30 pm IST.

Booking Id : HTLDVAYRDSB69EDQ.

But there is some glitch in booking and now there is no way i can find this booking.
Money is deducted from UPI and the poor customer care service could not even has a way to contact some person without having a booking link (which is not showing under my profile.)

Confirmed with...

Request raised with id[protected] for the trip. It was disaster and terrible have put down the complete details in that request but that was closed without any resolution

Number [protected]...

Money is debited for my flight booking but no booking confirmation has been received.
UPI transaction id:[protected]
Booking name: Amlan Gourav Sahoo

I want my money back on same UPI ID....

Hello,

I have recently booked a stay in Tuticorian in a insect hotel called "Hotel Raj".
I checked in to the hotel at early morning 1.10 am and the hotel was full of insects and extra bed which was provided was full of smelling and strains were in the bed.

The reception guy was also asking why did i make booking in goibibo and he is insulting for booking in goibibo and telling me to book directly to...

I canceled the train ticket on 15th March 2023 with PNR#[protected]. My journey was from Kopargaon to Yesvantpur for train no. 22689 dated 22nd March 2023..
I have got the email and sms from IRCTC about the cancellation confirmation. But from Goibibo, i have not received any communication in this regards. Also, this booking is not listed in the canceled tickets list on Goibibo app where as the ticket status is showing as CAN. Rather,...

I had made a multi-city flight ticket booking on March 4th for travel from Zurich to Santorini via Athens. I had made a payment of Rs.90, 399 for the same. However, the booking failed and the ticket was not generated. Half an hour later, I got a call from Goibibo customer care stating that a technical glitch had happened, the ticket had not been generated and it would be refunded. But I have received a refund of Rs.72, 450 only. I had contacted...

My name is Krishna Kumar Jaiswal (Mobile No:[protected]) and have an account with goibibo with email krishna.k.[protected]@gmail.com . i booked one Bus ticket on 11-Feb-2023 from Kolkata to Patna for the same date, I arrived at bus stand 1 hour before to avoid any miss and started waiting, when bus not arrived at its parking place till 4:45 PM, I contacted to office they informed bus is under maintainance, we are not sure how much time it will...

Hello,

I have ongoing complaint with Goibibo customer care but looks like I won’t get resolution there. I booked a hotel (Di Pantai Boutique beach resort) for dates (23/02/2023 to 25/02/2023) from my app account (+91 [protected]). While booking, the app showed that booking successful and I paid Rs. 7470/- from my HDfC credit card for two nights stay. But after couple of hours my booking was showing under unsuccessful bookings...