[Resolved] Ibibo Group / Goibibo — refund amount not received initiated by airline | |
Dear team. Pnr qph98r booked on 9dec 2019. This ticket is cancelled by airline indigo due to some date confusion. I had booked this from goibibo app. Indigo has already initiated refund amount and transferred to goibibo. But i have not recieved amount from your side. Why? When will i get the amount? Your domestic flight customer care is not working properly. Please refund my amount asap. Was this information helpful? | |
Mar 10, 2020 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Feb 04, 2020 Ibibo Group / Goibibo Customer Care's response Dear Saurabh, Apologies for the trouble caused to you In reference to your complained, seems your issue has been resolved from the company side as we have initiated the refund of INR 5716 in your bank account on 14-DEC-19, The Bank Reference Number was #[protected]. In case you are not happy with the resolution. You can get back to us on Goibibo registered mail or toll free number. Regards, Team- GoIbibo Care | |
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
But Ticket has not beed booked.
Transaction details:
Narration: TO TRANSFER INB IBIBO GROUP PVT LTD TECH_IBGRPVL Payment
Ref/Cheque No.[protected]IGAHPXFAC1
Please return my money to my SBI account.