Ibibo Group / Goibibo Complaints & Reviews

Hi,

I have not received any of the call from your end, this is really pathetic service given by you and hotel at yesterday midnight.
We have booked 3 room and paid 5730 in advance but when we reached at hotel & mr. Raj the property manager clearly denied for check in that they are not accepting any paid booking, what rubbish is this if hotel is not accepting online paid booking done by goibibo then why are you taking...

Feb 15 2019 i booked a hotel in trichy via goibibo app for rs.859 through upi payment method and due to some personal reasons i had to cancel the booking. I still didn't get the amount in my account after all these months of tireless plea to customer care. But when time went on i almost forgot the cheating of the company and did the same mistake again by canceling another hotel stay at 26 dec which costed me rs 2872 in trichy which i payed...

I canceled the train ticket with pnr no.
[protected] journey from dehradun to kota train no. 12402 on 12 jan 2020.
I have got the mail and sms from irctc about the cancelation confirmation. But from goibibo, i have not received any communication in this matter. Also, this booking is not shown in the list of canceled tickets on my goibibo app. No information is given about my refund....

Respected sir/madam
I'm kamal kanti banerjee. My mobile number is [protected]. One fraud transaction done yesterday done by bajaj no cost emi. My card number [protected]. I don't transaction 23/12/2019 merchant goibibo. Tracsaction amount rs 14999. Transaction time after 03:15 pm. Deal i'd cs[protected]..
This is fraud transaction. Transaction not done by me. Transaction i'd[protected]. This transaction fraud by others...

We have booked two-way tickets from delhi to lucknow for 4 adults and 1 infant with the below-mentioned details:

From - new delhi (Indira gandhi irport), t1-t1
To - lucknow (Amausi), t2
Departure date & time - thu, 26 dec 06:30
Pnr - ug6lpf, indigo 6e-634

From - lucknow (Amausi), t2
To - new delhi (Indira gandhi airport), t3
Departure date & time - sun, 29 dec 19:25
Pnr...

My name is zohaib i booked a flight ticket with goibibo and i didn't receive my money after they cancelled my flight booking themselves! And it was really urgent for me to travel! And because of them i couldn't! I asked them to call me and they didn't when they did they couldn't resolve my problem! And when i asked them to connect me with their senior they didn't even do that! I am really suffering a great problem because of this issue. Please...

On 22-12-19 we booked hotel ginger in jaipur and our requirement was 2 rooms for 3 + 3 person each total 6 person for 2 days and pay 13100/-. But today on 23-12-19 when we reached hotel for check in they informed your booking confirm by goibibo is only for 3 person for 2 room...

I reach here with my family and solution is given by customer service goibibo..

This is absolutley cheating

Plz resolve...

Hello sir,

I had registered email account with email [protected]@ibibo.com.

I understand that ibibo has discontinued the mailing service.
Some of my accounts are registered with this email id.

Could you please help me about how can i recover my email box so that i can migrate the accounts.

Thanks for your time and do let me know about your inputs.

Warm regards,...

Booked flight tickets from goibibo for my journey from new delhi to amsterdam and then return journey tickets from paris to new delhi. They provided me with tickets of alitalia airlines for my onward journey from new delhi to amsterdam and tickets o[censored]kraine int airlines for my return journey from paris to new delhi.

My schengen visa (Europe visa) was refused by the french embassy and i was not able to travel. As confirmed...

My hotel booking in santiniketan was done by oyo through goibibo. My reference: booking id: htl7n9u74m, pnr no. [protected]. I paid rs 1, 477 to stay at baine holidays on oct 7, 2019. But as i reached there with my wife, baines refused to honour oyo link with them. I called your customer service centre but they kept transferring my calls and put my call on hold. After some time your customer care told me to wait for sometime as they were trying...

My booking at train on 7 december 2019 has the pnr number - [protected] and bookig pnr number - [protected]
No number to contact goibibo customer to talk directly some number is on website that out of service and didn't connect.
Railways refund my money on 9 december and goibibo take that money they didn't refund to me.
There is wrost system of goibibo....

1. Red bus is not reflecting the information that bus will be changed & bus operator is changing our bus in mid of the way. When we come to know this thing, we could not take a sound sleep / peaceful sleep.
2. Red bus is informing us thru sms incorrect bus no due to which we could have missed our bus.
3. Red bus customer care executive informing us that they do not track bus thru gps whereas they are mentioning this thing on...

Suddenly my bus was cancelled around 1 hr before my journey in cold night from mathura to lucknow & i suffered a lot with my wife & made alternative arrangement of travel by incurring expenditure of rs 5000 at my own. Goibibo refunded me rs 2471 & i need remaining expenditure of rs 2500 to meet out rs 5000. You are simply conveying sorry which is not acceptable to me. Kindly compensate me & deduct the equal amount from vendor / bus operator's...

Dear team ibibo,
First of all i want to let you know that i have paid rs.4200 for my trip because of your immature irresponsible unprofessional service. When i started my journey from the airport driver set the gps to my destination and it was showing 200kms by time however on driving he missed a lot of time the navigation and by re routing many time he completes a journey of 200km in 240kms. Then started drama for taking extra charge...

I made a booking thru goibibo void booking id - htlqmtf3ju for 2 rooms and added one room void booking id for 1 room for toshali sands puri for 31st dec 2019 night. After that i come to know about mandatory gala dinner of 4500+taxes per person which was very surprising for me as hotel that charges 5000/day for room is charging 11000/couple for a dinner. However i accepted to pay them and made a confirmation to the hotel on mail that i will...

Sir,

I had booked a booking in oyo 47921 HOTEL SHREE RADHEKRISHNA RESORT, KHANDWA regarding which my check in was denied as the reason was mentioned that hotel is not accepting LOCAL ID's but goibibo mentioned there which is that LOCAL ID's are accepted in this hotel.

In night to a unknown city where we have not travelled before we had tried to contact there customer service providers and ask them to solve the...

I had issued my daughters international ticket from mumbai to dubai in EMIRATES airlines

Now I need to change booking date but I m not able to talk to a customer care just because of I don’t mention any mobile number at time booking

Now the customer care free or paid service is only asking 10 digits mobile number to continue

This is pity

Pls help

My number [protected]...

Received gocash+ and no expiry period was mentioned and it is in top up category but still got expired and no customer service and no email id and chat support is not ready to resolve. Financial loss of rs. 22128 and 3028. Near about rs 25, 148. No one is ready to help. Suffering from loss due to goibibo negligence.
I have given my email id to chat support but no one is ready to resolve. It is a huge amount for me and i have kept it...

Hi team,

I request you to cancel my hotel booking tickets. Here booking details reference id for your information.

Message details & confirmation.
Dear nemuri,
We wish you a pleasant stay at mount kailash suites certified by gostays. Your reservation with booking id htlcsq9frg, is confirmed for nemuri srihari with check-in on 17 dec & check-out on 18 dec. Check-in time is 12:00 pm

Our...

Hey goibibo,
I've booked a ticket from delhi to hyderabad via indore. The ticket from indore to hyderabad has been confirmed, but the ticket from delhi to indore has not been confirmed.
Please note, i had searched for delhi to hyderabad tickets where options shown to me was to have layover at indore. Delhi to indore is an airasia.
This trip is important to me. Kindly do the needful....