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ICICI Bank Complaints & Reviews

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Updated: Dec 13, 2025
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V
vivek71
from Mumbai, Maharashtra
Mar 14, 2012
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Address: Gurgaon, Haryana

I am a icici bank & credit card holder, Was paying the amount as per the monthly installment received as per information by sms or mail. Having a ledger bank of more than Rs 18000 in the bank, when today went to atm to debit the money, failed to take the cash, after spoken to customer care got to know that my account went to lein coz credit card dept did that. was given the complaint number that I should receive the call back but failed after having a wait for 2 hours called back icici customer care but again they kept me on hold for more than 30 minutes. Would like to know without any sms or mail or call such action has been taken by the bank. Need justification. Pls contact Vivek Choudhary @ +91-[protected]
Hi,

We are sorry for the inconvenience caused yo you. We have made a note of your contact number. Our official will get back to you soon.

Regards,
ICICI Bank Customer Service Team
cancelled my credit card as there was no support from icici bank...
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    biru12
    Mar 14, 2012
    Resolved
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    I have applied for an ICICI Credit Card long back (most probably in the year 2005) from Faridabad . But I never received the card. A person called me for delivery of the card, but I was out of station at that time. After almost a year, I again received two calls for verification of credit card application and I told repeatedly that I had applied for a Credit Card, but never received the card. I thought that it might be the same card which I had applied for. After few months I had received two add on cards as mentioned below

    1. Credit Card No.[protected] Date May 17,2007

    2. Credit Card No.[protected] Date May’10,2007
    ( These two cards still with me cut in pieces and no transaction has been done in these cards two cards)

    After that in the month of August'2007 I received a Credit Card Statement (Statement Date: Jul 28,2007, scan copy attached here) of Card No [protected], which was neither of the above two add on cards nor I had ever received any card of this number. The amount due to this credit car was Rs.1,57,282/-.

    Immediately I called ICICI Bank Customer Care and lodge a complaint, Reference Number SR33396340 for not being responsible for the transaction and non receipt of the card. Against this complaint I received a letter Ref No.:080607/133963C

    After that I received another statement ( Statement Date August 29,2007,), in which temporary fraud credit was done.
    After that I received another letter, Ref No.: 090707/149470C with a new case reference no 37158009.

    In the mean time ICICI Bank Representative Mr. Govind Singh (Mob No.[protected]) met me at my office in Faridabad on 25.09.2007 for enquiry. I told him that I had never received the Credit Card [protected] and also I had given him a written complaint in ICICI bank format for 'NEVER RECEIVED CARD'

    After that I received another letter from ICICI Customer Care Ref No.: 090707/167820C in which there no mention of 'never received card' investigation.

    In the mean time I left Faridabad and relocated to West Bengal as I changed by job.

    In the above all written communication to me by ICICI Bank, you never mentioned that you have investigated “NEVER RECEIVED CARD" complaint.

    On 18th Feb'2010, I received a call from Mr. Choudhury ( Mob [protected]) as Sub-Inspector informing me that he has an arrest warrant against me to produce me in Delhi Patiala House Court on 19th Feb'2010 and given me the contact of ICICI Bank advocate Mr. V Ramani ( mob[protected]). Mr. Ramani is repeatedly calling me for depositing the money to ICICI Bank pending against Credit Card [protected] and Mr. Choudhury is repeatedly asking me to resolve the matter with Mr. Ramani, otherwise he will arrange to arrest me from Ahmedabad ( I am presently staying in Ahmedabad) and produce me before the court.

    After that I complained in writing to ICICI Customer Care through e-mail ( the series of communication is attached here), but they never resolved the matter.

    I have given all the evidences from my side for not being the card holder and not being responsible for the transaction and asked for evidences from bank's side. But they did not shared anything. Even they the have not shared the investigation reports of my complaints.

    Recently ( in the month of Feb'2012) Mr. Rajesh ( Mob-[protected]) claimed to be ICICI Bank employee, called me and asked for the payment and threatened for legal action against me. I told him the above matter and requested him to find out the e-mail communications between me and ICICI Bank Customer Care. But he has given me an e-mail id (ku.[protected]@icicibank.com) to send all the above communications and evidences. But I have not shared these detail to this mail id as I doubt that this mail id is not of Mr. Rajesh. I have also given him my mail id and requested him to send the evidences and investigation reports and he agreed to send. But till now I have not received anything.

    After the first call, Mr. Rajesh called me twice till date, but I could not received his call due to some personal reasons.

    Following bullet points from my side.

    1. I have never received the credit card.

    2. I have complained for non receipt of card, but not received any returm communication for non receipt.

    3. I have given evidences for not being present at Faridabad where the transactions happened at the time of transaction.

    4. I have never made any cheque payments to towards any credit cards. But the statement showing a payment of Rs.98000/- through cheque.

    5. The credit limit showing on the card is Rs.59000/- and transaction happen Rs. 1,57,282/-.
    Aug 13, 2020
    Complaint marked as Resolved 
    Hi,

    We are sorry for the inconvenience caused to you. We have made a note of your credit card number and our official will get back to you soon.

    Regards,
    ICICI Bank Customer Service Team
    I am still waiting for your response.



    Regards
    Birendra Nath Mandal
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      nasir_b23a
      Mar 14, 2012
      Resolved
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      Resolved

      Address: Mumbai City, Maharashtra

      I had transferred Rs.7,000/= in ICICI Bank, Maratha Mandir Br. in the a/c name of Mr.Shah Nawaz Hafeez Ahmad, (A/C No.[protected] on 5th August, 2011 and it was received by ICICI Bank on 5th August, 2011 but ICICI Bank have not yet paid till today, neither they are clarifying. I have written following email to them:-

      ----- Forwarded Message -----
      From: Nasir Husain <[protected]@yahoo.com>
      To: ""[protected]@icicibank.com"" <[protected]@icicibank.com>
      Cc: "[protected]@mumbaimail.in" <[protected]@mumbaimail.in>; "[protected]@icicibank.com" <[protected]@icicibank.com>
      Sent: Wednesday, March 14, 2012 10:48 AM

      Subject: Fw: Non-Receipt of INR:7,000/= since 5th August, 2011

      I am attaching herewith the following documents:-
      1) Proof of Electronic Transfer from Tahweel AlRajhi dated 5-8-2012
      2) Cancellation Request from Tahweel AlRajhi to ICICI because ICICI Bank could neither give amount to Mr.Shah Nawaz nor refunded.
      Total four pages
      Thanks
      Nasir


      ----- Forwarded Message -----
      From: Nasir Husain <[protected]@yahoo.com>
      To: "[protected]@icicibank.com" <[protected]@icicibank.com>
      Cc: shahnawas Ansari <[protected]@mumbaimail.in>; "[protected]@icicibank.com" <[protected]@icicibank.com>
      Sent: Wednesday, March 14, 2012 10:38 AM
      Subject: Non-Receipt of INR:7,000/= since 5th August, 2011



      To:
      The Manager/ Concerned Officer
      ICICI Bank, Maratha Mandir Br. &
      ICICI Bank, Nariman Point Br.

      Dear Sir,

      Sub: Non-Receipt of INR:7,000/= from 5th August, 2011 till todate.

      I had transferred through T.T. INR:7,000 in the account of Mr.Shah Nawaz Hafeez Ahmad, (A/C No.[protected] on 5th August, 2011 and it was received by you through your Nariman Point Br. on the same day i.e. 5th August, 2011.

      It is really surprising that we are especially Mr.Shah Nawaz is following up with you since August, 2011 and you have failed to give him said amount of INR:7,000/= without have any legal reason. At the same time I am following up with my ALRAJHI BANK (TAHWEEL ALRAJHI), but they have given me official proof that ICICI BANK HAVE ALREADY CREDITED A/C NUMBER[protected] ON 5-8-2011 FOR INR:7,000/=. In short, you have neither given said amount to Mr.Shah Nawaz nor you have returned this to ALRAJHI BANK (TAHWEEL ALRAJHI) from 5th August, 2011 till today. Therefore now you are liable to pay interest @13% p.a. plus we had financial loss of Rs.2,500/= due to your unreasonable delay (total Rs.3,410/=). Kindly note that if any further delay is occurred an interest rate of 13% p.a. will be continuing till the final payment is settled.

      At last but not least, I would request you to pls. look into the matter seriously and settle the said amount without any further delay. PLS. NOTE THAT IT IS URGENT AND IMPORTANT TO SOLVE THIS ISSUE.

      Thanking you

      Yours faithfully
      NASIR
      Aug 13, 2020
      Complaint marked as Resolved 
      Hi,

      We have made a note of your e-mail id and we will get back to you at the earliest.

      Regards,
      ICICI Bank Customer Service Team
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        A Kr SINGH
        from Noida, Uttar Pradesh
        Mar 13, 2012
        Resolved
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        Address: Ghaziabad, Uttar Pradesh

        I taken car loan for 60 emi s with two advance emi in m/o 12.2006 up to m/o jan 2012 the icici bank have debited ' 63' nos of emi's in my a/c . '3' nos of emi's extra . How i can get it back in my a/c
        Aug 13, 2020
        Complaint marked as Resolved 

        ICICI Bank — Froud ECS Debit

        I have an account with ICICI Bank. My account got debited by an ECS on 15th Jan 2009 amount Rs. 2400/-. On 15th Itself I got to know about this Unknown transaction and visited the nearest branch (Nehru Place). They referred me to branch and said that it could be resolved by there only! On 16th of Jan I visited the Qutub Plaza branch wherein I have the Account! I submitted an application to stop the ECS and refund of debited amount.
        After 2 days I followed up and got to know that ECS has been cancelled but the amount can not be refunded! I confirmed I have not signed any ECS document but they refused to process any application. I again requested through internet banking several times and I got 2 calls from Hyderabad but they just committed me to have the follow ups but no one did so.
        Then till 2 month I frequently I visited to branch they putted me off each day. I called to customer care they referred me to branch each time. Then I marked a mail to General Manager – ICICI and then my case followed up Head Service Quality and after a month’s process I got the amount, because my signature was not matching, so the case was completely fraud.
        This caused me lots of problems like I had have to take offs from my Office, they also didnt gave me interest on my money, and a few cheque got bounced deu to which my relation with the beneficiary companies got braked and they charged cheque bounced charge & dishonored me etc.

        Now I want to file a case. Please look into the matter and try to avail me RELIEF amount as I lost around

        Regards,
        Devender Singh

        ICICI — recovery of car loan

        Dear Sir,

        I have the honor to state that Shri. Chinmay Talukdar (ICICI loan collector) came to my office in the month of August 2009 asking me to pay the outstanding dues of my car loan Laslo [protected]. I requested him to specify the details of the said outstanding dues and for/from which month (s) bound cheque has been there.He told me that as per records available from my SBI account, there has been two months due/ bound cheque. However, I have already paid the said dues vide Reciept No. L[protected], Dated: 25th Aug. 2009 and Reciept No. L[protected], Dated: 18th Sept. 2009 respectively. Even after having clarified this matter to Mr. Chinmay Talukdar, I am very disappointed to get another Letter of Reminder of overdue with the outstanding amount of Rs. 5593.00, Dated: Oct. 13, 2009 and bearing the reference No. D2C/ 159944/ 1178/ LASLO [protected]. Beside this, one dealing officer by the name of Mr. Ahmed from Kolkata talked to me over the phone during the first week of every month asking me to pay my overdues.
        In consequence to the above, I would be most grateful and relieved if this problem is solved at the earliest.

        Sincerely,

        R. Th. Varte
        Shillong
        Dear Mr. Varte,

        We're sorry to hear about your experience.

        We'll contact you and work to address your issue at the earliest.

        Regards,
        ICICI Customer Service Team.
        Hi,

        We are here to help you. Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon. Kindly refer '2775236' in the subject line.

        Regards,
        ICICI Bank Customer Service Team
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          vidhi_m
          from Delhi, Delhi
          Mar 13, 2012
          Resolved
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          Resolved

          Address: South Delhi, Delhi

          Dear Sir, I am being humiliated and harassed by one Manish Kumar, who claims to be a Collection Agent of ICICI Bank located at Rohini Branch of ICICI. My Brother with whom I am no more in touch with due to family reasons has apparently got involved with a credit card issue with ICICI (informed by the agent). This was brought to my knowledge about a day ago by the recovery agent and I am completely unaware of this transaction or arrangement. Also, I am in no manner involved in this transaction and my credit history with all my banks is clean and spot-free.

          Yesterday (March 12 2012) I received a call from Mr. Manish Kumar from the number [protected], and he started shouting at me for no reason what so ever. After telling him about more than 10 times that I am NOT in touch with my brother, I disconnected the call only to be called again and again by the person in question. He went on to call me on my official landline and to damage my image with the organization I am working for. I have received closed to 12 calls in a span of 45 minutes by this person and all he kept doing was abusing and harassing me. I have also filed a police complaint with regards to the same (complaint number 4205). He was extremely offensive and obnoxious and went on to ask me about my father’s contact details, which I refused bluntly as he is a 60 year old person and I do not want him to speak to this man and get harassed by him.

          I have told Manish Kumar repeatedly that now I am not in touch with my brother and I am not responsible for his actions and deeds and he should not call me because as per my knowledge “Third Party Calling” is not allowed. However, he called me again today to inquire if I have any information about my brother. This is harassment by phone! I am a woman and the manner in which this person speaks to me is both demeaning and unacceptable to me. I am writing this mail so that you people can help me as these calls are a nuisance and embarrassing for someone who has never been involved with such issues. I do not want to be held responsible for something that I have no knowledge about.

          Please clarify as to what actions I am liable to take on account of Blackmailing and Extortion as bank cannot call on my official and personal numbers when I am not a part of the transaction and have not used the card. Is this the manner in which a bank behaves and also is it as RBI Guidelines (Fair Practice Code for lenders (circular DBOD. Leg. No. BC. 104 /09.07.007 / 2002–03 dated May 5, 2003) as also IBA’s Code for Collection of dues and repossession of security. In case banks / NBFCs have their own code for collection of dues it should, at the minimum, incorporate all the terms of IBA's Code.)

          I would request the Bank to please initiate the proper actions in this regards or I will be forced to initiate legal actions from my end.

          Vidhi Malla
          Aug 13, 2020
          Complaint marked as Resolved 

          ICICI Bank — Nuisance Collections calls from Icici Bank Credit Card &Personal

          Dear sir,
          AS I AM NOT AT ALL CUSTOMER OF AN ICICI BANK.AS I HAVE NEVER TAKEN ANY CREDIT CARD OR ANY PERSONAL LOAN FROM ICICI BANK,EVEN THOUGH I AM GETTING NUISANCE COLLECTIONS CALLS FROM ICICI BANK CREDIT CARD&PERSONAL LOAN RECOVERY DEPARTMENT.EVEN LAST WEEK ON THURSDAY(17/09/09)THEY SENT A RECOVERY AGENT AT MY PLACE,I DONT UNDERSTAND WHY DO THEY TARNISH MY IMAGE?I DONT UNDERSTAND WHY AM I GETTING THIRD PARTY COLLECTIONS CALLS OR RECOVERY AGENTS FOR THIRD PARTY COLLECTIONS?I JUST WANT TO CONFIRM ONE QUESTION WITH ICICI BANK THAT WHEN YOU GIVE A LOAN TO YOUR CUSTOMER DON'T YOU CROSS VERIFY HIS GIVEN TELEPHONE NUMBERS&PERMENENT ADDRESS?WHY DO YOU HARASS US?
          Hi,

          We understand that our official were in touch with you and addressed your concern.

          Regards,
          ICICI Bank Customer Service Team
          Sir,
          I too got the same call from same guy but he was trying to get the cpntact no. of my previous companies GM and he had all the information about. me. I got the call from number [protected].
          i need the bank to take some action against this harrashment.

          Mukesh Kanwar
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            kvpaulson
            from Chennai, Tamil Nadu
            Mar 13, 2012
            Resolved
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            Resolved

            Kanjoor
            22 February 2012

            ICICI Bank Limited
            ICICI Phone Banking Center, ICICI Bank Tower, 7th floor,
            Survey no: 115/27, Plot no. 12, Nanakramguda,
            Serilingampally,
            Hyderabad – 500032.


            Dear Sirs,

            Re: Settlement of outstanding payment against Credit Card


            I have been communicating with your Customer Service Executive since beginning of January for the statement of account to enable me to settle the outstanding dues against the Credit Card issued to me when I was working with GARUDA INFOTECH, A-2/6 SAFDARJUNG ENCLAVE, NEXT TO RAMA MOTOR SHOWROOM, NEW DELHI 110 029. I left Delhi in December 2004 and later on I came to know from my former employer that you had issued legal notice for the pending payment against the said credit card.
            Neither I have the card with me nor do I remember its number. I would like to settle the payment with you and have my name cleared from CIBIL Credit Card Defaulters List.
            Please send someone to my residence at the earliest. Address is mentioned below.
            In case you do not have anything on me in your records, please send me a no due certificate, informing that the said credit card account has been closed as per your records and there is no further amount payable by me on the same and that my Credit Bureau record will also be updated accordingly.


            Thanking you,

            (Mary Varghese)

            George Varghese
            Kottaviruthil House
            3/324B, Kozhikkadanpady
            Kanjoor P.O. 683 575
            Kalady
            Ernakulam Dist?
            Kerala
            Aug 13, 2020
            Complaint marked as Resolved 
            Hi,

            Please send us your contact number at [protected]@icicibank.com and our official will get back to you soon. Kindly refer '2775253' in the subject line.

            Regards,
            ICICI Bank Customer Service Team
            Why should I give my telephone numbers ? To receive abusive telephonic calls from your collection agents ? The address is good enough to come and collect the payment. Moreover, I leave for Qatar on 29th of this month. If you are genuinely interested to settle this issue, please depute your agent to collect the payment. If not, please issue a "No Due Certificate" to enable me to clear my name from CIBIL. If you cannot collect the payment or issue NDC, I will be forced to file a case against your bank.
            Hi,

            We are from the Customer service team, we would want you to share your contact details with us, for us to contact you to address your concerns. You can write to us at [protected]@icicibank.com with your contact details and also the preferred timing you would want us to call. Our official will contact you at the earliest possible.

            Regards,
            ICICI Bank Customer Service Team
            I will not be making any payment as ICICI failed to prove that I owe money to them.
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              k s patel
              from Himatnagar, Gujarat
              Mar 12, 2012
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              Address: Sabarkantha, Gujarat

              ATM COMPLAINT
              I am Kamlesh patel and I have a joint account with my wife at SBI . The SBI account No is [protected]. On 7march 2012 at mahetapur,himatanagar icic Bank ATM Gujarat. I tried to withdraw Rs.2, 000/- but the ATM was not working and no money came out. On 07 March 2012 when I withdrew Rs.2, 000/- from SBI ATM at mahetapur,himatanagar icic Bank ATM Cantt I noticed that One entried of Rs.2,000/- each has been debited in my account there Rs.2,000/- has wrongly been debited.
              Hi,

              We are from ICICI Bank and are sorry to hear about your experience. Please approach your respective bank regarding the discrepancy.

              Regards,
              ICICI Bank Customer Service Team
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                nicestarin
                from Hyderabad, Telangana
                Mar 12, 2012
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                Address: Maharashtra

                I am holding account with ICICI Pune since last 10 years. One of the pathetic customer service ever experienced. They blame customer or third party for their inefficiency in providing services. I requested them for my HDFC home loan EMI to be paid through ECS. They verified my signatures at ICICI Bangalore and deducted some money for providing that service. Its been 3 months now and they haven't activated ECS till now. My hdfc ecs have been returning unpaid since then.

                Called customer care some executive replied everything is perfect from our end. HDFC hasn;t sent request. It was false information she was providing. Before calling them I had recieved an sms saying your ECS has returned unpaid. Do customer care executives have any idea what they are talking. No empathy. You don't feel you are talking to some human being.

                Called customer care they say you speak to bank. Bank people never pick up phone(what a laid back attitude).

                I sent email to [protected]@icicibank.com explaining whole problem. They responded explaining there inability to help because I sent mail through yahoo email(public). Atleast they could have called me on my phone. They don't even bother to help. Again laid back attitude.

                I sent UNHAPPY sms to 5676766. I recieved call from ICICI rep saying she will help and will call back. I even gave her speed post details through which ECS mandate was sent to Pune branch. Till date haven't recieved any response from them. What is the use of making false commitments? Customer care representatives at ICICI don't know anything about banking. They are clue less about whats happening. No proper coordination among themselves.

                I am really upset with this bank. Please don't bank.
                Aug 13, 2020
                Complaint marked as Resolved 
                Hi,

                We regret the problem caused to you. Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you soon. Kindly refer '2767019' in the subject line.

                Regards,
                ICICI Bank Customer Service Team
                hello this is Durga Dutt Jha s/o shri Shakti Nath Jha at the resident of D 17/78 Dashaswamedh ghat varanasi, u.p. and ex employee of a.t.s.servicesprivet limited(winning solution), a-30 mathura road, mohan co-operative industrial area, new Delhi-110044. in the year of 15th december 2005 to 15th april 2006.
                i had submited number of application and visit in my offices and concern(sugested by h.r. officers of ats services pvt.ltd.) bank branches.but i got nothing money as my e.c.s. and provident fund collectioned money.
                kindely pay me in my panjab national bank saving account.
                Three times ICICI bank collected me ECS unpaid charge from myself, due to not maintained seficent amount for payment of EXide life insurance
                Three times ICICI bank collected me ECS unpaid charge from myself, due to not maintained seficent amount for payment of EXide life insurance
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                  sunil r phale
                  from Mumbai, Maharashtra
                  Mar 11, 2012
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                  Address: Maharashtra

                  My Name : Sunil R Phale Email. [protected]@rediffmail.com I took a loan in 2006 to purchase platina bajaj motor cycle for 3 yrs. I paid up all instalments till 2009 some times irregularly but completed in 3yrs. Now in the month of march 2012 they are saying/demandig Rs.6400/- against cheque bouncing charges, & not giving me NOC of my m/cycle. I demanded before for NOC they told me by post or by courier we will send it to you. Now after 3yrs. they are demanding Rs. 6400/ What to do? .
                  Hi,

                  We are sorry to hear about your experience. We have made a note of your email id. We'll contact you and work to address your issue at the earliest.

                  Regards,
                  ICICI Bank Customer Service Team
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                    manish vaswani
                    from Ajmer, Rajasthan
                    Mar 10, 2012
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                    Address: Ajmer, Rajasthan

                    NAME: Manish Vaswani
                    EMP.NO: 82671
                    D.O.J: 15/06/05
                    LAST WORKING DAY: 14/01/06
                    APPLY FOR PF ON 18/10/2011 TILL DATE I HAVE NOT RECEIVED.
                    Hi,

                    We are sorry to hear about your experience. We have made a note of your employee number. We'll contact you and work to address your issue at the earliest.

                    Regards,
                    ICICI Bank Customer Service Team
                    Hi,

                    Please write to us with your contact number at [protected]@icicibank.com and we will get in touch with you. Kindly refer "2766980" in the subject line.

                    Regards,
                    ICICI Bank Customer Service Team
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                      krupakarram
                      from Chennai, Tamil Nadu
                      Mar 8, 2012
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                      Address: Coimbatore, Tamil Nadu

                      I am an accountholder in ICICI bank for more than 10 years under account number[protected]. I am a privileged customer. I noticed an amount of Rs.109/- was debited in my account towards debit card fee for card no. ending 4591 and another entry of Rs.109/- (Debit) towards debit card fee for card no. ending 6153 on 03.02.2012. At present I am having only one debit card no. ending with 4591. Card number ending with 6153 was a silver card issued by ICICI bank two/three years after the opening of SB account and subsequently the same was upgraded to Gold card – No. ending 4591 – during Sept.2005. As per the instructions of the ICICI Bank phone banking official, I destroyed the silver card on receipt of new upgraded card. Complaint to the Bank thro e-mail and phone banking is of not attended to.
                      I wish to inform that, the card fee charged against card no. ending 6153 is not in order and I request for the reversal of the same.

                      Yours faithfully,
                      R.KRUPAKAR
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      Hi,

                      We are sorry for the inconvenience caused to you. We have made note of your account number. Our official will get back to you soon.

                      Regards,
                      ICICI Bank Customer Service Team
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                        dibya singh hota
                        from Mumbai, Maharashtra
                        Mar 7, 2012
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                        Address: Mumbai City, Maharashtra

                        RESPECTED PANNEL OF JUDGES, CONSUMER CASE

                        AS, I WAS ,NARRATED, YOU, CAN, SEE THE PROOF,THE CONTENT,WRITTEN, FROM A CORPORATE ,OFFICIALS, MAIL.PLS SEE.MY ADVANCE DECLARATION, POSSIBLE,THREAT TO MY ,LIFE.


                        Dear Official,


                        Again, you are writing, all, complcated, ,message. I asked, simple, question, ,as to ,from, whom, should, I obtain, a letter, proving, my money, was deposited, by me, need to be approved, by a , law enforcement, competent, authorities.

                        Then, what, provokes, you, to mention, a example. My knowledge, about, LAW, enforcement, is ,situational, ,gravity, of situation, accordingly, from A FIR, to , CIVIL, CRIMINAL, CONTRACTUAL, related, cases, and accordingly, SOME one, has to , contact, the authority.

                        Now, Why, repeteadly, you, are ,writing, in, your mail, any, adverse, situation, happen, during, the process, loss ,of any thing, meand, from, a LAW Qualified's, prospective, if I will, inculcate, your, meaning, of ,this very official mail, it indicates, I am, being, given, threat, on my , life, my asset, any thing.

                        for, merely, due, to the , high ,official ego[ EDGING...GOD...OUT], this mail, prefers, to be, winning, a argument, and, does, not ,make ,much, of a ,difference.

                        I, have, already, filed, defamation, case, for, this, worst, ever, treatment, ,to a customer.

                        REGARDS

                        DIBYA SINGH HOTA

                        BHUBANESWAR-751013


                        [ THE ,DUE, I HAVE, TO ICICI BANK, IS , RS 15,000/-[RUPEES FIFTEEN THOUSAND, OS, FOR,THE ,VISA, CREDIT CARD]

                        THE, DUES, YOU, ARE, REQUESTED, BY ME, 34 OF ,MY MAILS, RS 22,500/-

                        [WITH, A _7500/- INR[MINUS], THE BANK, NEED TO PAY,ME]

                        YOUR BANK, HAS, SPOILED, MY IMAGE, YOUR , BRANCH, PEOPLE, NO OF PEOPLE, SPYING, MY, MAILS, DESPITE, I REQUESTED, TAKE , IMMEDIATE, ACTION]

                        THE, DAMAGE, CAUSED, DUE, TO THE CAUSUALNESS, OF BANK, IS , UNCOUNTABLE, EXCEPT,THE DAMAGE ,DEFAMATION, PETITION.

                        AND, YOUR, THREATEN, LETTER, SIGNIFIES, OTHER, CLAUSES, AND, IN ADVANCE, I DECLARE, INCASE, ANY, SUSPECTED, HARM,HAPPENS, ON ,ME, SLIGHTEST, DOUBT, YOUR, BANK, WILL, RESPONSIBLE.

                        I AM, A CIVILIAN, A ORDINARY, EDUCATED CITIZEN, A LAW ABIDING, RESPECTING, TO CONSTITUONAL, RULES, IS MY PREROGATION. I WILL, NOT, ALLOW, AUTOCRACY, TO HAPPEN, ON ME,DUE, TO SHEER, MY ,VOICE, IN A ,COFINED, HIGHLY ,DIGNIFIED, FORUM, OF ,LAW MAKERS, .AND, I WILL, NOT, TOLERATE, THIS, THREATEN,TOO.

                        DIBYA SINGH HOTA


                        [ NEVER ,EVER UNDERMINE A PERSON, DUE, TO SHEER, ASSUMPTION, BELIEVE IN, REALITY]

                        LOW MINDS...DISCUSS PEOPLE

                        AVERAGE MINDS......DISCUSS EVENTS.

                        HIGH MINDS......EXCHANGE IDEAS

                        GREAT MINDS.......WORK IN SILENCE.




                        From: Head Service Quality <[protected]@icicibank.com>
                        To: Dibya singh Hota <[protected]@yahoo.com>
                        Sent: Tuesday, 6 March 2012 6:22 PM
                        Subject: RE:'ICICICARE=[protected]' debit card

                        Dear Mr. Hota,

                        We request you to write to us along with your contact details and preferred time of contact to enable us to assist you.

                        We request you to take up the matter with Law enforcement authorities against the deposited amount. We assure that Bank will extend all the co-operation to them in investigation.

                        However, we also take this opportunity to state that ICICI Bank is not liable for any loss whatsoever whether direct, indirect, incidental or consequential that you may incur as a consequence of your response to the e-mail in question and ICICI Bank will not entertain any claim that you may make in this regard for damages or for recovery of such loss or for compensation of such loss.

                        We reiterate that ICICI Bank acts at all times with diligence, in good faith and without any intent prejudicial to the interests of its customers.

                        Sincerely,

                        Noor Jahan
                        Office of HeadServiceQuality
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                          D
                          dibya singh hota
                          from Mumbai, Maharashtra
                          Mar 7, 2012
                          Resolved
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                          Resolved

                          Address: Maharashtra

                          DIGNIFIED CONSUMER FORUM,

                          THIS IS, DIBYA SINGH HOTA, ASST PROFESSOR, BHUBANESWAR, INFORMING, TO YOUR KIND, PANNEL, THAT, AFTER, FRAUD,OF MY 65,000/- INR, MIS MANAGEMENT, HDFC CARD ,RELATED, ABUSING, HARASSMENT, AND, DESPITE, CAR LOAN, REPAYMENT, OFFER, OVER, STILL, AFTER, 34 , REGULAR, FOLLOWUPS, BETWEEN, 7TH, DEC, 11, AS I ,APPLIED, 30TH, NOV,11.

                          DESPITE, MY ELIGIBILITY, DUE, TO ,THEIR, PERSINAL, GRAUDGE, THEY, KEPT,ASSURING, ONE OF ,LETTER, MENTIONED, AS, FOR ,1 ECS, DISHONOUR, DESPITE, MY MONEY,WAS, THERE, TO HONOUR, CAR LOAN, THEY, SENT, OPEN, ENVELOP, TO, SEND, THEIR, DIFFERENT, PEOPLE, TO ,SEIZE, MY ASSET, WHICH IS , APPROXIMATELY, RS 17,000,000/- INR, VALUE.

                          FOR, THEIR, 4763/- ,ECS, DISHONOUR,AND, I HAD, PERSONALLY, DEPOSITED, MONEY, AT ,THEIR, NAYAPALLI, BRANCH, ON 22 ND,DEC,11. AFTER, THAT, THEY, SEND, YES ,7 MAILS, NO 3 MAILS, TO MY ,PL APPLIED, ON HDFC, USED CAR LOAN, AS THE ,PAYMENT, WAS, OVER, BY ,8TH, FEB,12,AS PER, AGREEMENT.

                          NOW, DEFAMATION, SUE, AND, CONSUMER, COMPENSATION, COMPLAINT, OF 15 LACS, THE ,BANK, AUTHORITIES, ARE, SENDING, THIS , ,THIS ATTACHMENT, IS ,TODAY'S. WHEN, I ASK, THEY SAY, ITS, GOING, TO EVERY ,HDFC CUSTOMER.

                          NOW, BEING, A LEGALLY,QUALIFIED, BEING, A PART OF, TEACHING, SUBJECT, AS I ,AM, IN DIFFERENT, PROFESSION, SO, I WANT, JUSTICE, FROM, GOVT OF INDIA, AND CONSUMER FORUM.

                          DIBYA SINGH HOTA

                          P,HD[MKT],MBA[MKT,HR],LLB,B,SC[BIO]

                          BHUBANESWAR-751013








                          Any queries related to your Loan, call PhoneBanking.

                          Hide Details
                          FROM:
                          HDFC Bank
                          TO:
                          [protected]@YAHOO.CO.IN
                          Message flagged Tuesday, 6 March 2012 4:01 PM
                          If you are not able to view this mailer properly, please click here







                          Dear DIBYA SINGH HOTA,
                          We understand your need for regular updates on your loan. With HDFC Bank PhoneBanking you can get prompt solutions on all loan queries from the comfort of your home/office or while on the move in three easy steps.
                          You can access Loan desk at PhoneBanking in 3 easy steps:


                          [protected]




                          Get Loan Account Balance
                          Get details on EMI’s and apply for EMI refunds
                          Enquire about interest rate, cheque or payments
                          status and other charges levied
                          Request for Welcome Letter, Interest Certificate,
                          Agreement Copy or a No Objection Certificate
                          Click here to know more

                          200 Early
                          Bird Prizes!
                          Use PhoneBanking and win* a Lexus Watch.
                          Offer valid till
                          31st March 2012.




                          Warm regards,
                          Ramnath Raikar
                          Head – PhoneBanking





                          Ensure your current contact details are always with us, in case of change in mobile number/email Id click here to download the form & submit it at HDFC Bank Branch.Alternatively update your email Id by calling on our PhoneBanking numbers
                          * Terms and Conditions apply | This facility is available between 8am to 8pm only.
                          Please note: Do not reveal your passwords (TIN / PIN / IPIN) and confidential information to anyone, including staff / representative of the bank.
                          If you do not wish to receive such e-mail communication from HDFC Bank in the future, Click here

                          Please do not reply to this mail. This is sent from an unattended mail box. Please mark all your queries / responses to [protected]@hdfcbank.com
                          Aug 13, 2020
                          Complaint marked as Resolved 

                          doing MBA in Bhubneswar — to claim my winning price money

                          Sir,
                          I have received a sms on 19th august 2009 at 14:57:45 pm that, "CONGRATS! YOU HAVE WON 250, 000 POUNDS IN 2009 DEMO (SHELL) INTL MOBILE DRAWS. WINNING #2, TO CLAIM YOUR PRIZE CONTACT DR. PEDRO VIA E-MAIL: [protected]@live.c" So please kindly give my winning prize money of Rs. 250, 000 pounds. If it so than i will be very greatfull to you. My E-Mail id, Phone number, name and address is given below. Thank You.

                          DEBASIS SUBUDHI
                          E-MAIL:- [protected]@yahoo.co.in
                          Ph.No.:- [protected]
                          Address:- Debasis Subudhi, c/o Ranjan Kumar Nayak, MIG- 115(Patrapoda), Bhagwanpur, Near Tomando, Bhubneswar-19
                          DIGNIFIED CONSUMER FORUM,

                          BEING, A SENIOR, PROFESSIONAL, MANAGER, ZSM-EAST, I AM, YET TO, RECEIVE, ANY, SALARY, AND, RESPONSE, ANY, RELIEF, LETTER, I REQUEST, YOU, IT A REQUEST, FOR FAST TRACK, JUDGEMENT, FOR, MY, SALARY, EMOLUMENTS, TO, RECEIVE, NHRC-VIOLATION, COMPENSATION, DEFAMATION, CASE.

                          PLS, BE KIND, ENOUGH TO, ORDER, THE, COMPANY, TO PAY, MY DUES, CLAIMS, AFTER THAT, LETTER, OF RELIEF, AND APOLOGY, UNDER, PAYMENT& WAGES ACT.


                          Fw: PMOS LETTER, OF ACTION, ON YOU, ON, MENTIONED SECTIONS- sec rem- hon supreme court,

                          Hide Details
                          FROM:
                          dibyasingh hota
                          TO:
                          Maanav Herbal Ltd Ltd
                          Message flagged Tuesday, 6 March 2012 7:06 AM


                          ----- Forwarded Message -----
                          From: dibyasingh hota <[protected]@yahoo.co.in>
                          To: Maanav Herbal Ltd Ltd <[protected]@yahoo.co.in>
                          Cc: Dibyasingh Hota <[protected]@yahoo.co.in>
                          Sent: Wednesday, 29 February 2012 4:04 AM
                          Subject: PMOS LETTER, OF ACTION, ON YOU, ON, MENTIONED SECTIONS

                          Dear Sir S.K MAAN,

                          Pls, be informed, about, letter, from PRIME MINISTER OF INDIA, dtd, 17th, FEB, 12.

                          With PMO ID No 12/3/2012-PMP2/356869

                          Where, in, this is, categorically, mentioned, is, THE Appropriate, action, pertaining, to my, claim, and, my, defamation, claim, money, your, EMPLOYER, need, to pay.

                          With, this, I have, fulfilled, my comittment.

                          If, you have, got slightest, doubt, you, can, confirm, from, PMO, the, intensity, of, the, injustice, you, kept, carried, on .

                          Now, I will, say, I am, not a person, as per, your, Assessment, I will, cry, and, be silence, LETTER, With, alligation.

                          GOOD LUCK

                          DIBYA SINGH HOTA

                          P.hd[mkt], MBA[Mkt&Hr], LLB, B, SC[Bio]

                          ZSM-EAST, MAANAV HERBAL LTD

                          PEERAGHARI, NATIONAL MARKET

                          OPPOSITE MAANAV STHALI SCHOOL

                          NEW DELHI

                          [ Now, as per, my petition, THE COMPANY, IS LIABLE, TO, GIVE ME, COMPENSATION RS 5.00 LACS+ PENDING, SALARY& EXPENSES, 6.30 LACS+ NHRC VIOLATION, 1.00 ]=RS 12, 30, 000/- [ RUPEES TWELVE LACS, THIRTY THOUSAND]
                          Dear Customer,

                          We will look into your concerns from our end. We would require a few details to check your issue from our end. Please write to [protected]@hdfcbank.com with your loan account and contact details, details of the disputed charges and the reference number TTU[protected]. We will arrange for a representative to contact you.

                          Regards, Customer Assistance, HDFC Bank
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                            indra negi
                            from Noida, Uttar Pradesh
                            Mar 5, 2012
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                            Address: Ghaziabad, Uttar Pradesh

                            sir
                            I am INDRA NEGI having an a/c in the BOB (ACCOUNT NO.- [protected])
                            when i tried to withdraw Rs. 1500 on 03/03/2012 around 2:00 pm from the ICICI atm BALU PURA, GHAZIABAD(AIM ID STCH9550), money deducted from MY ACCOUNT but no cash received, kindly help me out.

                            my mobile no . [protected]
                            e-mail- [protected]@gmail.com

                            thanks
                            Hi Indra,

                            We are from ICICI Bank and are sorry to hear about your experience. Please approach your respective bank regarding the discrepancy.

                            Regards,
                            ICICI Bank Customer Service Team
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                              prashant kattukar
                              from Jabalpur, Madhya Pradesh
                              Mar 5, 2012
                              Resolved
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                              Resolved

                              Address: Bhopal, Madhya Pradesh

                              Dear Sir,

                              I am a customer of ICICI Bank branch New market Bhopal My account No is[protected],I have a problem to use ATM machine at Jinsi Choraha (City Center Building)Bhopal (M.P) ,due to power factor daily 8 AM TO 11 AM power is not available ,If i Use another ATM machine they will charge 20 Rs per transaction.Only One ICICI ATM is available near by my home ,Please install proper generator, Any other power backup there,

                              Why i am suffer?
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              Hi,

                              We are sorry to hear about your experience. We have made a note of your account number. We'll contact you and work to address your issue at the earliest.

                              Regards,
                              ICICI Bank Customer Service Team
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                                R
                                RameshRK72
                                from SUMERPUR, Rajasthan
                                Mar 3, 2012
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                                मैने दिनांक 02-3-12 को ICICI के मेरे बैंक खाते से ONLINEPAYBILL, PAYMENT ID 29713623 के द्वारा ऑनलाईन मेरा मोबाईल(PREPAID BSNL[protected] रुपये 55 का रिचार्ज कराया था। मोबाईल रिचार्ज नही हुआ। बैंक में राशि कट गयी।
                                Hi,

                                We are sorry to hear about your experience. We have made a note of your mobile number. We'll contact you and work to address your issue at the earliest.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  manoj12344
                                  from Chittur, Kerala
                                  Mar 2, 2012
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                                  Address: Raisen, Madhya Pradesh

                                  my ICICIC debit visa cad on line recharge blocked. why did do unlock my card
                                  Hi Manoj,

                                  We apologize for the inconvenience caused. Please email us your contact details at [protected]@icicibank.com and we will get back to you . Please refer '2731752' in the subject line.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    A
                                    Aleyamma
                                    from Bengaluru, Karnataka
                                    Mar 2, 2012
                                    Resolved
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                                    Resolved

                                    Address: Rangareddy, Andhra Pradesh

                                    Sir,
                                    On 30/01/2012 while withdrawing cash from ICICI ATM near Old Alwal, of Rs. 5000 instead of 5000 i received Rs.4300/- due to ATM count error and place compliant with Call center 4 time and given written compliant as well as. But now the bank is telling account to Bank record it is successful transaction. Kindly help me get back the amount Rs.700/-

                                    Gunasekar
                                    on behalf of account holder.
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    On 5th April 09, I attempt to withdraw Rs 5000.00 Cash From SBI ATM (Near Thane West, ATM ID - S1CN00905601 & 2 ) using my ICICI debit card ([protected]). Due to some unknown reason my transaction can't able to process and I cant able to withdraw my money also. Subsequently I got an SMS from the bankers that my account has been debited Rs 5000.00 and I confirmed the same by checking my account status. Immediately I launced a complaint on 8th April 09 (complaint No: SR[protected] report the same to deposit back my money. They inform us within 12 Working days the amount will be credited back to my account, but as on today I have not got my money back. Subsequnet remainders and followup are made with the bankers, still no development.
                                    Dear Sir,

                                    Actually my friend has transferred some amount from net banking, ICICI bank, the problem is that by mistake he transferred the amount to Acc No:3978 canara Bank, Ramanathapuram Branch, Tamil Nadu rather than Acc No:3978 Karnataka bank, Ramanathapuram Branch, Coimbatore, Tamil Nadu, whats the procedure to refund the money?Thanlking You.


                                    yours Faithfully,

                                    Ram Nainar S
                                    Hi Aleyamma,

                                    We regret the inconvenience caused.Please email us your contact details at [protected]@icicibank.com and we will get back to you . Please refer '2730182' in the subject line.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      pradeepbeerelli
                                      Feb 29, 2012
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                                      Address: Bangalore, Karnataka

                                      Hi

                                      Rs 28/- was debited from my ICICI bank account thrice, stating the debit as
                                      POSDEC CHG/15-01-12/9460/25ST3. please let me know why was this debited..

                                      Regards
                                      Pradeep
                                      Hi Pradeep,

                                      We apologize for the inconvenience caused.Please email us your contact details at [protected]@icicibank.com and we will get back to you . Kindly refer '2724172' in the subject line.

                                      Regards,
                                      ICICI Bank Customer Service Team.
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                                        prashant awaskar
                                        from Mumbai, Maharashtra
                                        Feb 28, 2012
                                        Resolved
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                                        Resolved

                                        Address: Raigad, Maharashtra

                                        Honorable Consumer Court.

                                        Through this forum and portal I would like to bring to your notice that ICICI Bank Credit Card division through their so called Recovery agents (all are goons & notorious elements) is troubling the family members of the so called their customers.
                                        I Prashant Awaskar used to have credit card which I blocked long time back may be 1-2 yrs back with due settlement. I never went for any card with them but have Banking Account which is running fine. But after 1 year my sister & my wife started getting calls from ICICI Bank Credit card division saying his brother i.e. me has misused credit card long time back and now there is due amount against his name.
                                        They started asking for my mobile no from her. As the said agency seems to be unprofessional and very disrespectful to her in their language. My Sister asked ICICI Bank team for sending a written communication through bank in case there is any issue.
                                        Instead that guy(shekhar) / lady(sweeta) kept calling them for almost month now. Today even the said agency and goons started threatening her to inform her office about all this issue.

                                        The said agency belongs to ICICI BANK has the following telephone nos.
                                        [protected] / [protected] / [protected]

                                        She (my sister) is getting calls from these nos. and the said team is misbehaving and using abusive language. We have already registered the case with POLICE and also filing case against with ICICI Bank Credit Cards in the honorable court.

                                        Actually I obeyed to icici bank till last year feb.2011, so I got email of my total due amount i.e. Rs 21k. That time teams were chasing me for the same recovery & finally I had given 15k to their collection guy as per final settlement (on phone call) on 15th feb.2011. So after that I was waiting letter from icici (called settlement letter) yet not come to me. Then after I transferred to any other location for job. Now almost after one year again we are getting call from agency for outstanding for same account of 25k. I can’t understand if my account is already settled in last year. So how I can pay more money to icici either that agency misguide me in last year or some major problem in their team management so why should I suffer this all. This is not done well with customer at all, I am sorry to icici bank I will not going to pay any money to you.

                                        Meanwhile this article we filing as case in consumer court on pretext that why Bank and their goons harass innocent people who has no connections with their product? This is also for the knowledge of general public as well so that they can be aware of such banks and their unwarranted team and acts.

                                        I hope that ICICI BANK CREDIT CARD division taking note of this and will take action against the said nos.?

                                        Regards
                                        Prashant Awaskar
                                        [protected]
                                        Aug 13, 2020
                                        Complaint marked as Resolved 

                                        ICICI Credit Card — MISGUIDENESS BY THEIR OFFICIALS

                                        HI, I AM SOURAV BEDI FROM AMBALA, ICICI CREDIT CARDS OFFICIALS MISGUIDED ME DUE TO WHICH I AM FACING PROBLUMS. I HAD MADE FULL N FINAL SETTELMENT.BUT DUE TO THEIR LACK OF KNOWLEDGE MY FULL N FINAL SETTELMENT DECLINED.NOW THEY ARE ASKING ME TO PAY THE BALANCE DUES, EVEN I HAD SEND MY COMPLAINT TO THEIR HEAD SERVICE QUALITY DEPARTMENT, THEY ALSO REFUSED TO HELP ME OUT . MY COMPLAINTS DETAILS ARE BELOW-

                                        I had made full n final settelment from collection person Mr.Rohit (Agency Executive) at ambala branch.He made two installments.First installment i made by cash and second by cheque dated 1.1.2009.On 1st janunary 2009 cheque has been cleared.But now they are sending me statements that i had to pay more and also told me that your full n final settelment is cancelled.And the reason for cancellation is that i have to deposit my balance amount before or on 28th December 2008 as per my letter.As per my letter i have to pay Rs.4000/- on or befor 28.11.2008(1st installment) and Rs.9000/- on or before 28.12.2008(2nd installment).But Mr.Rohit told me before taking cheque that it doesnt matter as we are taking your cheque on 28th December 2008.I do have a payment receipt also which clearly mentions the date and amount of the cheque.when i called Mr.Rohit regarding statements, he told me not to worry, but he didnt do any thing.when i want to ambala branch for clarification his senior miss Hitakshi(Collection Manager) told me there is no other option for you, you have to pay the balance ammount.Sir please you tell me where i am wroung.As per ICICI BANK officials i had made the payments.Now they are asking me to pay more. Sir Please guide me and help me what will i do.As they had misguided me due to which i am suffering.
                                        Hi Prashant,

                                        We regret the inconvenience caused to you. We have made a note of your mobile number. We'll contact you soon to assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
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