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ICICI Bank Complaints & Reviews

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Updated: Apr 21, 2026
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U
Umashanker Pandey
from Mumbai, Maharashtra
Mar 17, 2012
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Address: Delhi

Dear Sir,

My Name: Umashaneker Pandey

The root cause of the entire dispute had started by the Bank long back of which all correspondence documents are yet available with me as evidence and can be produced in case required?

On behalf of my salary A/c. with the bank and very clean record, the bank had given me a credit card and a personal loan. I was paying the EMI of personal loan without any fail for contentious 12 Months until, the bank made a debit of Rs. 8000/- without any intimation to me. While my enquiry, the bank had replied that the debit was done against Rs. 500/- was due. Although I had paid entire dues long back wherein I was not able to receive Monthly statement. Also I was not using the card by giving intimation to the bank therefore no transection was made for the last 12 Months by the card. Therefore I asked the bank to review and refund me the undue charge was debit by the Bank and close the card. After so many follow-up with the bank, they closed the card but did not refund any money.

In this situation, I informed the bank that I will be bound to hold EMI of personal loan until my issue gets resolved. But no action was taken by the Bank therefore I had stopped paying the EMI. Still my intention was not hold EMI but to get solution therefore it kept on happening that I stopped and again started paying the EMI on I used to get a verbal commitment by the respective representative that they will provide me the solution later on.

Meanwhile it reached to the stage of closure time of this personal loan came very nearer (Feb’12) by which I wanted to close this and the bank also advised me the same. But I was not willing to take any waiver on (Principal + Interest) offered by the bank and also was not in position to pay entire EMI outstanding mount (Rs. 2.18 lac) in 4 Months only. The bank representative Mr. Rudra Sen and Mr. Pawan Joshi advised me that I will be paying entire EMI outstanding therefore they will easily get and extension / revised latter later on for two month s by which I could pay 100%. Therefor I agreed and gone for the settlement. As per the discussion, I kept paying approx. 50% of my salary each month and had already paid Rs. (1.38 lac) in this 4 months of settlement tenure.

The same representative informed (Mr. Rudra Sen and Mr. Pawan Josjhi) informed me on 27th of Feb-12 that they will be able to get me the revised later by a week time after which I have to pay the balance outstanding Rs. 80470/- by the end of March’12.

I get a surprise message on my mobile on 29th Feb-12, the day when my salary was credited to my A/c., “Salary credit Rs. 93876/- and net balance (-60500/-)”. While I immediately enquired with the bank, it was again a lien marked by the bank of Rs. 1.54/- lac which was a total balance including bouncing etc. charges. While I ask the representative that how it has happened, he said please approach the customer care as we can’t do anything now because it’s done by some other team and they had rejected my request to get you the revised later. Further I got another message on my mobile the same day that my A/c. is debited by Rs. 80470/-.

Please notice that I had sacrificed my earlier debit of Rs. 8000/- and made a settlement to pay 100% EMI to the bank because my intention was never bad. And as per the discussion which I had with the bank representative (Mr. Rudra Sen and Mr. Pawan Joshi), I was already willing to pay the balance amount of Rs. 80470 in two instalments till Mrach’12 as to close the loan of which Rs. 1.38 lac already paid within 4 months against the total EMI outstanding was 2.18 lac? Also I was not so ahead of the closure of this loan period is (Feb-12).

This was in process and I was expecting the revise latter as per our mutual discussion earlier but the bank marked a lien to A/c. and further debit of Rs. 80740/-?

Now even after the bank has recovered the principal and interest yet not closed the loan. And while my inquiry they replied me that the settlement stands cancelled because 100% payment was not made on time. And loan a/c. is active with imposing an additional charges of rs. 75000/-.

While I written to that quality head customer care ICICI: they also songs the same story after taking 10 for internal verification?

This simply because of intention of the Bank is to make further debit from my a/c. as they have been doing this since 4 years’ time.

I'm really harassed by ICICI bank Now I request to you kindly intervene as to get me a compunsassion against such harassment made by the Bank since 4 years.

Why not the licence of such dishonest banks should immediately be cancelled?

Also the bank should not debit any rs. From my salary a/c..?

And provide me a no dues certificate ASAP to close this issue?

In case I don't get a solution ASAP, I’m feeling like supressed and humiliated which is leading my life under threat !

Kindly help !

Regards
Umashanker Pandey
Hi,

We have made a note of your details. Our official will get in touch with you to address your concerns.

Regards,
ICICI Bank Customer Service Team
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    R
    rohit.arehalli
    from Mumbai, Maharashtra
    Mar 16, 2012
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    Address: Bangalore, Karnataka

    Hello sir, I am rohit my a/c not is [protected], I have opened the A/c with ICICI. But when i try fro net banking, I was not able to do so since my mobile no was not updated inspite of me giving the info, I was forced to visit a nearby branch and submit a stay connected form, I was informed that the request will be activated in within next 24hrs, But it has been 3 days the issue is not resolved. Also i was informed that they will not be any charges for swiping the card, But when i looked at my account statment i could see that the amount is getting detected when ever i have swiped my card. Please take the appropriate action, Else i had to change my salary account.

    Thanks,
    Rohit
    Hi,

    We are sorry to hear about your experience. We have made a note of your account number. Our official will get in touch with you soon.

    Regards,
    ICICI Bank Customer Service Team
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      H
      hasannsherif
      Mar 15, 2012
      Resolved
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      Address: Bangalore, Karnataka

      Hi ICICI,

      My father deposited Rs 40000 today to my ICICI bank account that I hold at Hosur Road Branch, Bangalore, but I received only Rs 39779.

      Deduction: By Cash :40000 ANW-Chrgs :200 S-Tax :21

      I want to know why. If you charge while depositing and withdrawing cash from bank, then how can anybody be happy by your service. What exactly is the core purpose of banking according to you? It seems its better to transact through postal money order than to transact with you. Is this legal on your part?

      Regards,
      Peenaz,
      Ph: [protected]
      Aug 13, 2020
      Complaint marked as Resolved 
      Hi,

      We have made a note of your contact number. Our official will get back to you soon.

      Regards,
      ICICI Bank Customer Service Team
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        G
        gyanjit rout
        from Mumbai, Maharashtra
        Mar 15, 2012
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        Address: Pune, Maharashtra

        last day at morning,it was observed through sms by my mobile.no. that my money was transaction two time i.e at 11.15(RS.11300.00) and at 11.40(RS.10300.00) so kindly do some thing,i also complain to bank that my complain no.is SR[protected] AND SR[protected].PLEASE TAKE MY CASE KINDLY.give me feed back as soon as possible through my mail or by sms to mobile.
        thank you
        Aug 13, 2020
        Complaint marked as Resolved 

        ICICI Bank / Debit Card — Undrown money debited

        I have a salary A/c and debit card of icicibank in Koramangala Branch, Bangalore. This card is having facility of draw the many in any bank ATM without any charges. I used it in Corporation bank ATM for Rs.800/- on 09.10.2008, Devaiah Park ATM, Bangalore. Karnataka, But the payment was not done & i got the print out as issuer unavailable, later it has been debited to my account. Plaese get it currected & tell me the problem how it was possible and revert back. If any further clarification please contact to my email id and also Mobile num:- +91-[protected]
        Dear Sir/ Madam,

        I am Chandra Prasad Thapa Magar and my A/C No is :[protected] just willing to know my account balance by mail coz I' m out of India.If i will send money from out of India it will be save or not?



        Best Regards
        Chandra Prasad Thapa Magar
        Dubai
        to be take my case as soon as possible,
        be cool
        Hi,

        We have made a note of your complain number. We will get back to you soon.

        Regards,
        ICICI Bank Customer Service Team
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          vivek71
          from Mumbai, Maharashtra
          Mar 14, 2012
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          Address: Gurgaon, Haryana

          I am a icici bank & credit card holder, Was paying the amount as per the monthly installment received as per information by sms or mail. Having a ledger bank of more than Rs 18000 in the bank, when today went to atm to debit the money, failed to take the cash, after spoken to customer care got to know that my account went to lein coz credit card dept did that. was given the complaint number that I should receive the call back but failed after having a wait for 2 hours called back icici customer care but again they kept me on hold for more than 30 minutes. Would like to know without any sms or mail or call such action has been taken by the bank. Need justification. Pls contact Vivek Choudhary @ +91-[protected]
          Hi,

          We are sorry for the inconvenience caused yo you. We have made a note of your contact number. Our official will get back to you soon.

          Regards,
          ICICI Bank Customer Service Team
          cancelled my credit card as there was no support from icici bank...
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            B
            biru12
            Mar 14, 2012
            Resolved
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            I have applied for an ICICI Credit Card long back (most probably in the year 2005) from Faridabad . But I never received the card. A person called me for delivery of the card, but I was out of station at that time. After almost a year, I again received two calls for verification of credit card application and I told repeatedly that I had applied for a Credit Card, but never received the card. I thought that it might be the same card which I had applied for. After few months I had received two add on cards as mentioned below

            1. Credit Card No.[protected] Date May 17,2007

            2. Credit Card No.[protected] Date May’10,2007
            ( These two cards still with me cut in pieces and no transaction has been done in these cards two cards)

            After that in the month of August'2007 I received a Credit Card Statement (Statement Date: Jul 28,2007, scan copy attached here) of Card No [protected], which was neither of the above two add on cards nor I had ever received any card of this number. The amount due to this credit car was Rs.1,57,282/-.

            Immediately I called ICICI Bank Customer Care and lodge a complaint, Reference Number SR33396340 for not being responsible for the transaction and non receipt of the card. Against this complaint I received a letter Ref No.:080607/133963C

            After that I received another statement ( Statement Date August 29,2007,), in which temporary fraud credit was done.
            After that I received another letter, Ref No.: 090707/149470C with a new case reference no 37158009.

            In the mean time ICICI Bank Representative Mr. Govind Singh (Mob No.[protected]) met me at my office in Faridabad on 25.09.2007 for enquiry. I told him that I had never received the Credit Card [protected] and also I had given him a written complaint in ICICI bank format for 'NEVER RECEIVED CARD'

            After that I received another letter from ICICI Customer Care Ref No.: 090707/167820C in which there no mention of 'never received card' investigation.

            In the mean time I left Faridabad and relocated to West Bengal as I changed by job.

            In the above all written communication to me by ICICI Bank, you never mentioned that you have investigated “NEVER RECEIVED CARD" complaint.

            On 18th Feb'2010, I received a call from Mr. Choudhury ( Mob [protected]) as Sub-Inspector informing me that he has an arrest warrant against me to produce me in Delhi Patiala House Court on 19th Feb'2010 and given me the contact of ICICI Bank advocate Mr. V Ramani ( mob[protected]). Mr. Ramani is repeatedly calling me for depositing the money to ICICI Bank pending against Credit Card [protected] and Mr. Choudhury is repeatedly asking me to resolve the matter with Mr. Ramani, otherwise he will arrange to arrest me from Ahmedabad ( I am presently staying in Ahmedabad) and produce me before the court.

            After that I complained in writing to ICICI Customer Care through e-mail ( the series of communication is attached here), but they never resolved the matter.

            I have given all the evidences from my side for not being the card holder and not being responsible for the transaction and asked for evidences from bank's side. But they did not shared anything. Even they the have not shared the investigation reports of my complaints.

            Recently ( in the month of Feb'2012) Mr. Rajesh ( Mob-[protected]) claimed to be ICICI Bank employee, called me and asked for the payment and threatened for legal action against me. I told him the above matter and requested him to find out the e-mail communications between me and ICICI Bank Customer Care. But he has given me an e-mail id (ku.[protected]@icicibank.com) to send all the above communications and evidences. But I have not shared these detail to this mail id as I doubt that this mail id is not of Mr. Rajesh. I have also given him my mail id and requested him to send the evidences and investigation reports and he agreed to send. But till now I have not received anything.

            After the first call, Mr. Rajesh called me twice till date, but I could not received his call due to some personal reasons.

            Following bullet points from my side.

            1. I have never received the credit card.

            2. I have complained for non receipt of card, but not received any returm communication for non receipt.

            3. I have given evidences for not being present at Faridabad where the transactions happened at the time of transaction.

            4. I have never made any cheque payments to towards any credit cards. But the statement showing a payment of Rs.98000/- through cheque.

            5. The credit limit showing on the card is Rs.59000/- and transaction happen Rs. 1,57,282/-.
            Aug 13, 2020
            Complaint marked as Resolved 
            Hi,

            We are sorry for the inconvenience caused to you. We have made a note of your credit card number and our official will get back to you soon.

            Regards,
            ICICI Bank Customer Service Team
            I am still waiting for your response.



            Regards
            Birendra Nath Mandal
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              N
              nasir_b23a
              Mar 14, 2012
              Resolved
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              Resolved

              Address: Mumbai City, Maharashtra

              I had transferred Rs.7,000/= in ICICI Bank, Maratha Mandir Br. in the a/c name of Mr.Shah Nawaz Hafeez Ahmad, (A/C No.[protected] on 5th August, 2011 and it was received by ICICI Bank on 5th August, 2011 but ICICI Bank have not yet paid till today, neither they are clarifying. I have written following email to them:-

              ----- Forwarded Message -----
              From: Nasir Husain <[protected]@yahoo.com>
              To: ""[protected]@icicibank.com"" <[protected]@icicibank.com>
              Cc: "[protected]@mumbaimail.in" <[protected]@mumbaimail.in>; "[protected]@icicibank.com" <[protected]@icicibank.com>
              Sent: Wednesday, March 14, 2012 10:48 AM

              Subject: Fw: Non-Receipt of INR:7,000/= since 5th August, 2011

              I am attaching herewith the following documents:-
              1) Proof of Electronic Transfer from Tahweel AlRajhi dated 5-8-2012
              2) Cancellation Request from Tahweel AlRajhi to ICICI because ICICI Bank could neither give amount to Mr.Shah Nawaz nor refunded.
              Total four pages
              Thanks
              Nasir


              ----- Forwarded Message -----
              From: Nasir Husain <[protected]@yahoo.com>
              To: "[protected]@icicibank.com" <[protected]@icicibank.com>
              Cc: shahnawas Ansari <[protected]@mumbaimail.in>; "[protected]@icicibank.com" <[protected]@icicibank.com>
              Sent: Wednesday, March 14, 2012 10:38 AM
              Subject: Non-Receipt of INR:7,000/= since 5th August, 2011



              To:
              The Manager/ Concerned Officer
              ICICI Bank, Maratha Mandir Br. &
              ICICI Bank, Nariman Point Br.

              Dear Sir,

              Sub: Non-Receipt of INR:7,000/= from 5th August, 2011 till todate.

              I had transferred through T.T. INR:7,000 in the account of Mr.Shah Nawaz Hafeez Ahmad, (A/C No.[protected] on 5th August, 2011 and it was received by you through your Nariman Point Br. on the same day i.e. 5th August, 2011.

              It is really surprising that we are especially Mr.Shah Nawaz is following up with you since August, 2011 and you have failed to give him said amount of INR:7,000/= without have any legal reason. At the same time I am following up with my ALRAJHI BANK (TAHWEEL ALRAJHI), but they have given me official proof that ICICI BANK HAVE ALREADY CREDITED A/C NUMBER[protected] ON 5-8-2011 FOR INR:7,000/=. In short, you have neither given said amount to Mr.Shah Nawaz nor you have returned this to ALRAJHI BANK (TAHWEEL ALRAJHI) from 5th August, 2011 till today. Therefore now you are liable to pay interest @13% p.a. plus we had financial loss of Rs.2,500/= due to your unreasonable delay (total Rs.3,410/=). Kindly note that if any further delay is occurred an interest rate of 13% p.a. will be continuing till the final payment is settled.

              At last but not least, I would request you to pls. look into the matter seriously and settle the said amount without any further delay. PLS. NOTE THAT IT IS URGENT AND IMPORTANT TO SOLVE THIS ISSUE.

              Thanking you

              Yours faithfully
              NASIR
              Aug 13, 2020
              Complaint marked as Resolved 
              Hi,

              We have made a note of your e-mail id and we will get back to you at the earliest.

              Regards,
              ICICI Bank Customer Service Team
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                A Kr SINGH
                from Noida, Uttar Pradesh
                Mar 13, 2012
                Resolved
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                Resolved

                Address: Ghaziabad, Uttar Pradesh

                I taken car loan for 60 emi s with two advance emi in m/o 12.2006 up to m/o jan 2012 the icici bank have debited ' 63' nos of emi's in my a/c . '3' nos of emi's extra . How i can get it back in my a/c
                Aug 13, 2020
                Complaint marked as Resolved 

                ICICI Bank — Froud ECS Debit

                I have an account with ICICI Bank. My account got debited by an ECS on 15th Jan 2009 amount Rs. 2400/-. On 15th Itself I got to know about this Unknown transaction and visited the nearest branch (Nehru Place). They referred me to branch and said that it could be resolved by there only! On 16th of Jan I visited the Qutub Plaza branch wherein I have the Account! I submitted an application to stop the ECS and refund of debited amount.
                After 2 days I followed up and got to know that ECS has been cancelled but the amount can not be refunded! I confirmed I have not signed any ECS document but they refused to process any application. I again requested through internet banking several times and I got 2 calls from Hyderabad but they just committed me to have the follow ups but no one did so.
                Then till 2 month I frequently I visited to branch they putted me off each day. I called to customer care they referred me to branch each time. Then I marked a mail to General Manager – ICICI and then my case followed up Head Service Quality and after a month’s process I got the amount, because my signature was not matching, so the case was completely fraud.
                This caused me lots of problems like I had have to take offs from my Office, they also didnt gave me interest on my money, and a few cheque got bounced deu to which my relation with the beneficiary companies got braked and they charged cheque bounced charge & dishonored me etc.

                Now I want to file a case. Please look into the matter and try to avail me RELIEF amount as I lost around

                Regards,
                Devender Singh

                ICICI — recovery of car loan

                Dear Sir,

                I have the honor to state that Shri. Chinmay Talukdar (ICICI loan collector) came to my office in the month of August 2009 asking me to pay the outstanding dues of my car loan Laslo [protected]. I requested him to specify the details of the said outstanding dues and for/from which month (s) bound cheque has been there.He told me that as per records available from my SBI account, there has been two months due/ bound cheque. However, I have already paid the said dues vide Reciept No. L[protected], Dated: 25th Aug. 2009 and Reciept No. L[protected], Dated: 18th Sept. 2009 respectively. Even after having clarified this matter to Mr. Chinmay Talukdar, I am very disappointed to get another Letter of Reminder of overdue with the outstanding amount of Rs. 5593.00, Dated: Oct. 13, 2009 and bearing the reference No. D2C/ 159944/ 1178/ LASLO [protected]. Beside this, one dealing officer by the name of Mr. Ahmed from Kolkata talked to me over the phone during the first week of every month asking me to pay my overdues.
                In consequence to the above, I would be most grateful and relieved if this problem is solved at the earliest.

                Sincerely,

                R. Th. Varte
                Shillong
                Dear Mr. Varte,

                We're sorry to hear about your experience.

                We'll contact you and work to address your issue at the earliest.

                Regards,
                ICICI Customer Service Team.
                Hi,

                We are here to help you. Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon. Kindly refer '2775236' in the subject line.

                Regards,
                ICICI Bank Customer Service Team
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                  vidhi_m
                  from Delhi, Delhi
                  Mar 13, 2012
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                  Address: South Delhi, Delhi

                  Dear Sir, I am being humiliated and harassed by one Manish Kumar, who claims to be a Collection Agent of ICICI Bank located at Rohini Branch of ICICI. My Brother with whom I am no more in touch with due to family reasons has apparently got involved with a credit card issue with ICICI (informed by the agent). This was brought to my knowledge about a day ago by the recovery agent and I am completely unaware of this transaction or arrangement. Also, I am in no manner involved in this transaction and my credit history with all my banks is clean and spot-free.

                  Yesterday (March 12 2012) I received a call from Mr. Manish Kumar from the number [protected], and he started shouting at me for no reason what so ever. After telling him about more than 10 times that I am NOT in touch with my brother, I disconnected the call only to be called again and again by the person in question. He went on to call me on my official landline and to damage my image with the organization I am working for. I have received closed to 12 calls in a span of 45 minutes by this person and all he kept doing was abusing and harassing me. I have also filed a police complaint with regards to the same (complaint number 4205). He was extremely offensive and obnoxious and went on to ask me about my father’s contact details, which I refused bluntly as he is a 60 year old person and I do not want him to speak to this man and get harassed by him.

                  I have told Manish Kumar repeatedly that now I am not in touch with my brother and I am not responsible for his actions and deeds and he should not call me because as per my knowledge “Third Party Calling” is not allowed. However, he called me again today to inquire if I have any information about my brother. This is harassment by phone! I am a woman and the manner in which this person speaks to me is both demeaning and unacceptable to me. I am writing this mail so that you people can help me as these calls are a nuisance and embarrassing for someone who has never been involved with such issues. I do not want to be held responsible for something that I have no knowledge about.

                  Please clarify as to what actions I am liable to take on account of Blackmailing and Extortion as bank cannot call on my official and personal numbers when I am not a part of the transaction and have not used the card. Is this the manner in which a bank behaves and also is it as RBI Guidelines (Fair Practice Code for lenders (circular DBOD. Leg. No. BC. 104 /09.07.007 / 2002–03 dated May 5, 2003) as also IBA’s Code for Collection of dues and repossession of security. In case banks / NBFCs have their own code for collection of dues it should, at the minimum, incorporate all the terms of IBA's Code.)

                  I would request the Bank to please initiate the proper actions in this regards or I will be forced to initiate legal actions from my end.

                  Vidhi Malla
                  Aug 13, 2020
                  Complaint marked as Resolved 

                  ICICI Bank — Nuisance Collections calls from Icici Bank Credit Card &Personal

                  Dear sir,
                  AS I AM NOT AT ALL CUSTOMER OF AN ICICI BANK.AS I HAVE NEVER TAKEN ANY CREDIT CARD OR ANY PERSONAL LOAN FROM ICICI BANK,EVEN THOUGH I AM GETTING NUISANCE COLLECTIONS CALLS FROM ICICI BANK CREDIT CARD&PERSONAL LOAN RECOVERY DEPARTMENT.EVEN LAST WEEK ON THURSDAY(17/09/09)THEY SENT A RECOVERY AGENT AT MY PLACE,I DONT UNDERSTAND WHY DO THEY TARNISH MY IMAGE?I DONT UNDERSTAND WHY AM I GETTING THIRD PARTY COLLECTIONS CALLS OR RECOVERY AGENTS FOR THIRD PARTY COLLECTIONS?I JUST WANT TO CONFIRM ONE QUESTION WITH ICICI BANK THAT WHEN YOU GIVE A LOAN TO YOUR CUSTOMER DON'T YOU CROSS VERIFY HIS GIVEN TELEPHONE NUMBERS&PERMENENT ADDRESS?WHY DO YOU HARASS US?
                  Hi,

                  We understand that our official were in touch with you and addressed your concern.

                  Regards,
                  ICICI Bank Customer Service Team
                  Sir,
                  I too got the same call from same guy but he was trying to get the cpntact no. of my previous companies GM and he had all the information about. me. I got the call from number [protected].
                  i need the bank to take some action against this harrashment.

                  Mukesh Kanwar
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                    K
                    kvpaulson
                    from Chennai, Tamil Nadu
                    Mar 13, 2012
                    Resolved
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                    Resolved

                    Kanjoor
                    22 February 2012
                    Â
                    ICICI Bank Limited
                    ICICI Phone Banking Center, ICICI Bank Tower, 7th floor,
                    Survey no: 115/27, Plot no. 12, Nanakramguda,
                    Serilingampally,
                    Hyderabad – 500032.Â
                    Â
                    Â
                    Dear Sirs,
                    Â
                    Re: Settlement of outstanding payment against Credit Card
                    Â
                    Â
                    I have been communicating with your Customer Service Executive since beginning of January for the statement of account to enable me to settle the outstanding dues against the Credit Card issued to me when I was working with GARUDA INFOTECH, A-2/6 SAFDARJUNG ENCLAVE, NEXT TO RAMA MOTOR SHOWROOM, NEW DELHI 110 029. I left Delhi in December 2004 and later on I came to know from my former employer that you had issued legal notice for the pending payment against the said credit card.
                    Neither I have the card with me nor do I remember its number. I would like to settle the payment with you and have my name cleared from CIBIL Credit Card Defaulters List.
                    Please send someone to my residence at the earliest. Address is mentioned below.
                    In case you do not have anything on me in your records, please send me a no due certificate, informing that the said credit card account has been closed as per your records and there is no further amount payable by me on the same and that my Credit Bureau record will also be updated accordingly.
                    Â
                    Â
                    Thanking you,
                    Â
                    (Mary Varghese)
                    Â
                    George Varghese
                    Kottaviruthil House
                    3/324B, Kozhikkadanpady
                    Kanjoor P.O. 683 575
                    Kalady
                    Ernakulam Dist?
                    Kerala
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    Hi,

                    Please send us your contact number at [protected]@icicibank.com and our official will get back to you soon. Kindly refer '2775253' in the subject line.

                    Regards,
                    ICICI Bank Customer Service Team
                    Why should I give my telephone numbers ? To receive abusive telephonic calls from your collection agents ? The address is good enough to come and collect the payment. Moreover, I leave for Qatar on 29th of this month. If you are genuinely interested to settle this issue, please depute your agent to collect the payment. If not, please issue a "No Due Certificate" to enable me to clear my name from CIBIL. If you cannot collect the payment or issue NDC, I will be forced to file a case against your bank.
                    Hi,

                    We are from the Customer service team, we would want you to share your contact details with us, for us to contact you to address your concerns. You can write to us at [protected]@icicibank.com with your contact details and also the preferred timing you would want us to call. Our official will contact you at the earliest possible.

                    Regards,
                    ICICI Bank Customer Service Team
                    I will not be making any payment as ICICI failed to prove that I owe money to them.
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                      K
                      k s patel
                      from Himatnagar, Gujarat
                      Mar 12, 2012
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                      Address: Sabarkantha, Gujarat

                      ATM COMPLAINT
                      I am Kamlesh patel and I have a joint account with my wife at SBI . The SBI account No is [protected]. On 7march 2012 at mahetapur,himatanagar icic Bank ATM Gujarat. I tried to withdraw Rs.2, 000/- but the ATM was not working and no money came out. On 07 March 2012 when I withdrew Rs.2, 000/- from SBI ATM at mahetapur,himatanagar icic Bank ATM Cantt I noticed that One entried of Rs.2,000/- each has been debited in my account there Rs.2,000/- has wrongly been debited.
                      Hi,

                      We are from ICICI Bank and are sorry to hear about your experience. Please approach your respective bank regarding the discrepancy.

                      Regards,
                      ICICI Bank Customer Service Team
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                        N
                        nicestarin
                        from Hyderabad, Telangana
                        Mar 12, 2012
                        Resolved
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                        Resolved

                        Address: Maharashtra

                        I am holding account with ICICI Pune since last 10 years. One of the pathetic customer service ever experienced. They blame customer or third party for their inefficiency in providing services. I requested them for my HDFC home loan EMI to be paid through ECS. They verified my signatures at ICICI Bangalore and deducted some money for providing that service. Its been 3 months now and they haven't activated ECS till now. My hdfc ecs have been returning unpaid since then.

                        Called customer care some executive replied everything is perfect from our end. HDFC hasn;t sent request. It was false information she was providing. Before calling them I had recieved an sms saying your ECS has returned unpaid. Do customer care executives have any idea what they are talking. No empathy. You don't feel you are talking to some human being.

                        Called customer care they say you speak to bank. Bank people never pick up phone(what a laid back attitude).

                        I sent email to [protected]@icicibank.com explaining whole problem. They responded explaining there inability to help because I sent mail through yahoo email(public). Atleast they could have called me on my phone. They don't even bother to help. Again laid back attitude.

                        I sent UNHAPPY sms to 5676766. I recieved call from ICICI rep saying she will help and will call back. I even gave her speed post details through which ECS mandate was sent to Pune branch. Till date haven't recieved any response from them. What is the use of making false commitments? Customer care representatives at ICICI don't know anything about banking. They are clue less about whats happening. No proper coordination among themselves.

                        I am really upset with this bank. Please don't bank.
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        Hi,

                        We regret the problem caused to you. Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you soon. Kindly refer '2767019' in the subject line.

                        Regards,
                        ICICI Bank Customer Service Team
                        hello this is Durga Dutt Jha s/o shri Shakti Nath Jha at the resident of D 17/78 Dashaswamedh ghat varanasi, u.p. and ex employee of a.t.s.servicesprivet limited(winning solution), a-30 mathura road, mohan co-operative industrial area, new Delhi-110044. in the year of 15th december 2005 to 15th april 2006.
                        i had submited number of application and visit in my offices and concern(sugested by h.r. officers of ats services pvt.ltd.) bank branches.but i got nothing money as my e.c.s. and provident fund collectioned money.
                        kindely pay me in my panjab national bank saving account.
                        Three times ICICI bank collected me ECS unpaid charge from myself, due to not maintained seficent amount for payment of EXide life insurance
                        Three times ICICI bank collected me ECS unpaid charge from myself, due to not maintained seficent amount for payment of EXide life insurance
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                          sunil r phale
                          from Mumbai, Maharashtra
                          Mar 11, 2012
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                          Address: Maharashtra

                          My Name : Sunil R Phale Email. [protected]@rediffmail.com I took a loan in 2006 to purchase platina bajaj motor cycle for 3 yrs. I paid up all instalments till 2009 some times irregularly but completed in 3yrs. Now in the month of march 2012 they are saying/demandig Rs.6400/- against cheque bouncing charges, & not giving me NOC of my m/cycle. I demanded before for NOC they told me by post or by courier we will send it to you. Now after 3yrs. they are demanding Rs. 6400/ What to do? .
                          Hi,

                          We are sorry to hear about your experience. We have made a note of your email id. We'll contact you and work to address your issue at the earliest.

                          Regards,
                          ICICI Bank Customer Service Team
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                            M
                            manish vaswani
                            from Ajmer, Rajasthan
                            Mar 10, 2012
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                            Address: Ajmer, Rajasthan

                            NAME: Manish Vaswani
                            EMP.NO: 82671
                            D.O.J: 15/06/05
                            LAST WORKING DAY: 14/01/06
                            APPLY FOR PF ON 18/10/2011 TILL DATE I HAVE NOT RECEIVED.
                            Hi,

                            We are sorry to hear about your experience. We have made a note of your employee number. We'll contact you and work to address your issue at the earliest.

                            Regards,
                            ICICI Bank Customer Service Team
                            Hi,

                            Please write to us with your contact number at [protected]@icicibank.com and we will get in touch with you. Kindly refer "2766980" in the subject line.

                            Regards,
                            ICICI Bank Customer Service Team
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                              K
                              krupakarram
                              from Chennai, Tamil Nadu
                              Mar 8, 2012
                              Resolved
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                              Resolved

                              Address: Coimbatore, Tamil Nadu

                              I am an accountholder in ICICI bank for more than 10 years under account number[protected]. I am a privileged customer. I noticed an amount of Rs.109/- was debited in my account towards debit card fee for card no. ending 4591 and another entry of Rs.109/- (Debit) towards debit card fee for card no. ending 6153 on 03.02.2012. At present I am having only one debit card no. ending with 4591. Card number ending with 6153 was a silver card issued by ICICI bank two/three years after the opening of SB account and subsequently the same was upgraded to Gold card – No. ending 4591 – during Sept.2005. As per the instructions of the ICICI Bank phone banking official, I destroyed the silver card on receipt of new upgraded card. Complaint to the Bank thro e-mail and phone banking is of not attended to.
                              I wish to inform that, the card fee charged against card no. ending 6153 is not in order and I request for the reversal of the same.

                              Yours faithfully,
                              R.KRUPAKAR
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              Hi,

                              We are sorry for the inconvenience caused to you. We have made note of your account number. Our official will get back to you soon.

                              Regards,
                              ICICI Bank Customer Service Team
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                                D
                                dibya singh hota
                                from Mumbai, Maharashtra
                                Mar 7, 2012
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                                Address: Mumbai City, Maharashtra

                                RESPECTED PANNEL OF JUDGES, CONSUMER CASE

                                AS, I WAS ,NARRATED, YOU, CAN, SEE THE PROOF,THE CONTENT,WRITTEN, FROM A CORPORATE ,OFFICIALS, MAIL.PLS SEE.MY ADVANCE DECLARATION, POSSIBLE,THREAT TO MY ,LIFE.


                                Dear Official,


                                Again, you are writing, all, complcated, ,message. I asked, simple, question, ,as to ,from, whom, should, I obtain, a letter, proving, my money, was deposited, by me, need to be approved, by a , law enforcement, competent, authorities.

                                Then, what, provokes, you, to mention, a example. My knowledge, about, LAW, enforcement, is ,situational, ,gravity, of situation, accordingly, from A FIR, to , CIVIL, CRIMINAL, CONTRACTUAL, related, cases, and accordingly, SOME one, has to , contact, the authority.

                                Now, Why, repeteadly, you, are ,writing, in, your mail, any, adverse, situation, happen, during, the process, loss ,of any thing, meand, from, a LAW Qualified's, prospective, if I will, inculcate, your, meaning, of ,this very official mail, it indicates, I am, being, given, threat, on my , life, my asset, any thing.

                                for, merely, due, to the , high ,official ego[ EDGING...GOD...OUT], this mail, prefers, to be, winning, a argument, and, does, not ,make ,much, of a ,difference.

                                I, have, already, filed, defamation, case, for, this, worst, ever, treatment, ,to a customer.

                                REGARDS

                                DIBYA SINGH HOTA

                                BHUBANESWAR-751013


                                [ THE ,DUE, I HAVE, TO ICICI BANK, IS , RS 15,000/-[RUPEES FIFTEEN THOUSAND, OS, FOR,THE ,VISA, CREDIT CARD]

                                THE, DUES, YOU, ARE, REQUESTED, BY ME, 34 OF ,MY MAILS, RS 22,500/-

                                [WITH, A _7500/- INR[MINUS], THE BANK, NEED TO PAY,ME]

                                YOUR BANK, HAS, SPOILED, MY IMAGE, YOUR , BRANCH, PEOPLE, NO OF PEOPLE, SPYING, MY, MAILS, DESPITE, I REQUESTED, TAKE , IMMEDIATE, ACTION]

                                THE, DAMAGE, CAUSED, DUE, TO THE CAUSUALNESS, OF BANK, IS , UNCOUNTABLE, EXCEPT,THE DAMAGE ,DEFAMATION, PETITION.

                                AND, YOUR, THREATEN, LETTER, SIGNIFIES, OTHER, CLAUSES, AND, IN ADVANCE, I DECLARE, INCASE, ANY, SUSPECTED, HARM,HAPPENS, ON ,ME, SLIGHTEST, DOUBT, YOUR, BANK, WILL, RESPONSIBLE.

                                I AM, A CIVILIAN, A ORDINARY, EDUCATED CITIZEN, A LAW ABIDING, RESPECTING, TO CONSTITUONAL, RULES, IS MY PREROGATION. I WILL, NOT, ALLOW, AUTOCRACY, TO HAPPEN, ON ME,DUE, TO SHEER, MY ,VOICE, IN A ,COFINED, HIGHLY ,DIGNIFIED, FORUM, OF ,LAW MAKERS, .AND, I WILL, NOT, TOLERATE, THIS, THREATEN,TOO.

                                DIBYA SINGH HOTA


                                [ NEVER ,EVER UNDERMINE A PERSON, DUE, TO SHEER, ASSUMPTION, BELIEVE IN, REALITY]

                                LOW MINDS...DISCUSS PEOPLE

                                AVERAGE MINDS......DISCUSS EVENTS.

                                HIGH MINDS......EXCHANGE IDEAS

                                GREAT MINDS.......WORK IN SILENCE.




                                From: Head Service Quality <[protected]@icicibank.com>
                                To: Dibya singh Hota <[protected]@yahoo.com>
                                Sent: Tuesday, 6 March 2012 6:22 PM
                                Subject: RE:'ICICICARE=[protected]' debit card

                                Dear Mr. Hota,

                                We request you to write to us along with your contact details and preferred time of contact to enable us to assist you.

                                We request you to take up the matter with Law enforcement authorities against the deposited amount. We assure that Bank will extend all the co-operation to them in investigation.

                                However, we also take this opportunity to state that ICICI Bank is not liable for any loss whatsoever whether direct, indirect, incidental or consequential that you may incur as a consequence of your response to the e-mail in question and ICICI Bank will not entertain any claim that you may make in this regard for damages or for recovery of such loss or for compensation of such loss.

                                We reiterate that ICICI Bank acts at all times with diligence, in good faith and without any intent prejudicial to the interests of its customers.

                                Sincerely,

                                Noor Jahan
                                Office of HeadServiceQuality
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                                  D
                                  dibya singh hota
                                  from Mumbai, Maharashtra
                                  Mar 7, 2012
                                  Resolved
                                  Report
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                                  Resolved

                                  Address: Maharashtra

                                  DIGNIFIED CONSUMER FORUM,

                                  THIS IS, DIBYA SINGH HOTA, ASST PROFESSOR, BHUBANESWAR, INFORMING, TO YOUR KIND, PANNEL, THAT, AFTER, FRAUD,OF MY 65,000/- INR, MIS MANAGEMENT, HDFC CARD ,RELATED, ABUSING, HARASSMENT, AND, DESPITE, CAR LOAN, REPAYMENT, OFFER, OVER, STILL, AFTER, 34 , REGULAR, FOLLOWUPS, BETWEEN, 7TH, DEC, 11, AS I ,APPLIED, 30TH, NOV,11.

                                  DESPITE, MY ELIGIBILITY, DUE, TO ,THEIR, PERSINAL, GRAUDGE, THEY, KEPT,ASSURING, ONE OF ,LETTER, MENTIONED, AS, FOR ,1 ECS, DISHONOUR, DESPITE, MY MONEY,WAS, THERE, TO HONOUR, CAR LOAN, THEY, SENT, OPEN, ENVELOP, TO, SEND, THEIR, DIFFERENT, PEOPLE, TO ,SEIZE, MY ASSET, WHICH IS , APPROXIMATELY, RS 17,000,000/- INR, VALUE.

                                  FOR, THEIR, 4763/- ,ECS, DISHONOUR,AND, I HAD, PERSONALLY, DEPOSITED, MONEY, AT ,THEIR, NAYAPALLI, BRANCH, ON 22 ND,DEC,11. AFTER, THAT, THEY, SEND, YES ,7 MAILS, NO 3 MAILS, TO MY ,PL APPLIED, ON HDFC, USED CAR LOAN, AS THE ,PAYMENT, WAS, OVER, BY ,8TH, FEB,12,AS PER, AGREEMENT.

                                  NOW, DEFAMATION, SUE, AND, CONSUMER, COMPENSATION, COMPLAINT, OF 15 LACS, THE ,BANK, AUTHORITIES, ARE, SENDING, THIS , ,THIS ATTACHMENT, IS ,TODAY'S. WHEN, I ASK, THEY SAY, ITS, GOING, TO EVERY ,HDFC CUSTOMER.

                                  NOW, BEING, A LEGALLY,QUALIFIED, BEING, A PART OF, TEACHING, SUBJECT, AS I ,AM, IN DIFFERENT, PROFESSION, SO, I WANT, JUSTICE, FROM, GOVT OF INDIA, AND CONSUMER FORUM.

                                  DIBYA SINGH HOTA

                                  P,HD[MKT],MBA[MKT,HR],LLB,B,SC[BIO]

                                  BHUBANESWAR-751013








                                  Any queries related to your Loan, call PhoneBanking.

                                  Hide Details
                                  FROM:
                                  HDFC Bank
                                  TO:
                                  [protected]@YAHOO.CO.IN
                                  Message flagged Tuesday, 6 March 2012 4:01 PM
                                  If you are not able to view this mailer properly, please click here







                                  Dear DIBYA SINGH HOTA,
                                  We understand your need for regular updates on your loan. With HDFC Bank PhoneBanking you can get prompt solutions on all loan queries from the comfort of your home/office or while on the move in three easy steps.
                                  You can access Loan desk at PhoneBanking in 3 easy steps:


                                  [protected]




                                  Get Loan Account Balance
                                  Get details on EMI’s and apply for EMI refunds
                                  Enquire about interest rate, cheque or payments
                                  status and other charges levied
                                  Request for Welcome Letter, Interest Certificate,
                                  Agreement Copy or a No Objection Certificate
                                  Click here to know more

                                  200 Early
                                  Bird Prizes!
                                  Use PhoneBanking and win* a Lexus Watch.
                                  Offer valid till
                                  31st March 2012.




                                  Warm regards,
                                  Ramnath Raikar
                                  Head – PhoneBanking





                                  Ensure your current contact details are always with us, in case of change in mobile number/email Id click here to download the form & submit it at HDFC Bank Branch.Alternatively update your email Id by calling on our PhoneBanking numbers
                                  * Terms and Conditions apply | This facility is available between 8am to 8pm only.
                                  Please note: Do not reveal your passwords (TIN / PIN / IPIN) and confidential information to anyone, including staff / representative of the bank.
                                  If you do not wish to receive such e-mail communication from HDFC Bank in the future, Click here

                                  Please do not reply to this mail. This is sent from an unattended mail box. Please mark all your queries / responses to [protected]@hdfcbank.com
                                  Aug 13, 2020
                                  Complaint marked as Resolved 

                                  doing MBA in Bhubneswar — to claim my winning price money

                                  Sir,
                                  I have received a sms on 19th august 2009 at 14:57:45 pm that, "CONGRATS! YOU HAVE WON 250, 000 POUNDS IN 2009 DEMO (SHELL) INTL MOBILE DRAWS. WINNING #2, TO CLAIM YOUR PRIZE CONTACT DR. PEDRO VIA E-MAIL: [protected]@live.c" So please kindly give my winning prize money of Rs. 250, 000 pounds. If it so than i will be very greatfull to you. My E-Mail id, Phone number, name and address is given below. Thank You.

                                  DEBASIS SUBUDHI
                                  E-MAIL:- [protected]@yahoo.co.in
                                  Ph.No.:- [protected]
                                  Address:- Debasis Subudhi, c/o Ranjan Kumar Nayak, MIG- 115(Patrapoda), Bhagwanpur, Near Tomando, Bhubneswar-19
                                  DIGNIFIED CONSUMER FORUM,

                                  BEING, A SENIOR, PROFESSIONAL, MANAGER, ZSM-EAST, I AM, YET TO, RECEIVE, ANY, SALARY, AND, RESPONSE, ANY, RELIEF, LETTER, I REQUEST, YOU, IT A REQUEST, FOR FAST TRACK, JUDGEMENT, FOR, MY, SALARY, EMOLUMENTS, TO, RECEIVE, NHRC-VIOLATION, COMPENSATION, DEFAMATION, CASE.

                                  PLS, BE KIND, ENOUGH TO, ORDER, THE, COMPANY, TO PAY, MY DUES, CLAIMS, AFTER THAT, LETTER, OF RELIEF, AND APOLOGY, UNDER, PAYMENT& WAGES ACT.


                                  Fw: PMOS LETTER, OF ACTION, ON YOU, ON, MENTIONED SECTIONS- sec rem- hon supreme court,

                                  Hide Details
                                  FROM:
                                  dibyasingh hota
                                  TO:
                                  Maanav Herbal Ltd Ltd
                                  Message flagged Tuesday, 6 March 2012 7:06 AM


                                  ----- Forwarded Message -----
                                  From: dibyasingh hota <[protected]@yahoo.co.in>
                                  To: Maanav Herbal Ltd Ltd <[protected]@yahoo.co.in>
                                  Cc: Dibyasingh Hota <[protected]@yahoo.co.in>
                                  Sent: Wednesday, 29 February 2012 4:04 AM
                                  Subject: PMOS LETTER, OF ACTION, ON YOU, ON, MENTIONED SECTIONS

                                  Dear Sir S.K MAAN,

                                  Pls, be informed, about, letter, from PRIME MINISTER OF INDIA, dtd, 17th, FEB, 12.

                                  With PMO ID No 12/3/2012-PMP2/356869

                                  Where, in, this is, categorically, mentioned, is, THE Appropriate, action, pertaining, to my, claim, and, my, defamation, claim, money, your, EMPLOYER, need, to pay.

                                  With, this, I have, fulfilled, my comittment.

                                  If, you have, got slightest, doubt, you, can, confirm, from, PMO, the, intensity, of, the, injustice, you, kept, carried, on .

                                  Now, I will, say, I am, not a person, as per, your, Assessment, I will, cry, and, be silence, LETTER, With, alligation.

                                  GOOD LUCK

                                  DIBYA SINGH HOTA

                                  P.hd[mkt], MBA[Mkt&Hr], LLB, B, SC[Bio]

                                  ZSM-EAST, MAANAV HERBAL LTD

                                  PEERAGHARI, NATIONAL MARKET

                                  OPPOSITE MAANAV STHALI SCHOOL

                                  NEW DELHI

                                  [ Now, as per, my petition, THE COMPANY, IS LIABLE, TO, GIVE ME, COMPENSATION RS 5.00 LACS+ PENDING, SALARY& EXPENSES, 6.30 LACS+ NHRC VIOLATION, 1.00 ]=RS 12, 30, 000/- [ RUPEES TWELVE LACS, THIRTY THOUSAND]
                                  Dear Customer,

                                  We will look into your concerns from our end. We would require a few details to check your issue from our end. Please write to [protected]@hdfcbank.com with your loan account and contact details, details of the disputed charges and the reference number TTU[protected]. We will arrange for a representative to contact you.

                                  Regards, Customer Assistance, HDFC Bank
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                                    indra negi
                                    from Noida, Uttar Pradesh
                                    Mar 5, 2012
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                                    Address: Ghaziabad, Uttar Pradesh

                                    sir
                                    I am INDRA NEGI having an a/c in the BOB (ACCOUNT NO.- [protected])
                                    when i tried to withdraw Rs. 1500 on 03/03/2012 around 2:00 pm from the ICICI atm BALU PURA, GHAZIABAD(AIM ID STCH9550), money deducted from MY ACCOUNT but no cash received, kindly help me out.

                                    my mobile no . [protected]
                                    e-mail- [protected]@gmail.com

                                    thanks
                                    Hi Indra,

                                    We are from ICICI Bank and are sorry to hear about your experience. Please approach your respective bank regarding the discrepancy.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      prashant kattukar
                                      from Jabalpur, Madhya Pradesh
                                      Mar 5, 2012
                                      Resolved
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                                      Resolved

                                      Address: Bhopal, Madhya Pradesh

                                      Dear Sir,

                                      I am a customer of ICICI Bank branch New market Bhopal My account No is[protected],I have a problem to use ATM machine at Jinsi Choraha (City Center Building)Bhopal (M.P) ,due to power factor daily 8 AM TO 11 AM power is not available ,If i Use another ATM machine they will charge 20 Rs per transaction.Only One ICICI ATM is available near by my home ,Please install proper generator, Any other power backup there,

                                      Why i am suffer?
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      Hi,

                                      We are sorry to hear about your experience. We have made a note of your account number. We'll contact you and work to address your issue at the earliest.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        R
                                        RameshRK72
                                        from SUMERPUR, Rajasthan
                                        Mar 3, 2012
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                                        मैने दिनांक 02-3-12 को ICICI के मेरे बैंक खाते से ONLINEPAYBILL, PAYMENT ID 29713623 के द्वारा ऑनलाईन मेरा मोबाईल(PREPAID BSNL[protected] रुपये 55 का रिचार्ज कराया था। मोबाईल रिचार्ज नही हुआ। बैंक में राशि कट गयी।
                                        Hi,

                                        We are sorry to hear about your experience. We have made a note of your mobile number. We'll contact you and work to address your issue at the earliest.

                                        Regards,
                                        ICICI Bank Customer Service Team
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