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ICICI Bank Complaints & Reviews

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Last updated May 3, 2024
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ICICI Bank reviews & complaints page 1029

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N
nicky_almeida
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rude behaviour of Collection Official of the Ban

Address:Mumbai City, Maharashtra

Please find mentioned below copy of the email sent to ICICI Bank Credit Card Department on the subject "Complaint against your Collection Official" which is self-explanatory.

11th April, 2011

To,

The Head - Credit Card
ICICI Bank Ltd.
Credit Card Department
Mumbai.


Dear Sir / Madam,



This is with reference to my...
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A
apsprashant
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong debit through my card

Address:Ghaziabad, Uttar Pradesh

Sir,
I would like to bring to your notice that a sum of Rs. 13,042.00 has been transacted from my credit card on 9th APR 2011 in the name of ICVBP IPRUODAY with a
transaction Ref.Number : 74678721101061512714194 of Rs.3108.00
transaction Ref.Number : 74678721101061512714137 of Rs.5254.00
transaction Ref.Number : 74678721101061512714319 of Rs.4680.00


I have not done any transaction on...
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R
rpandurangasharma
from Hyderabad, Telangana
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Fraudulent drawal by Bank employee

Address:Rangareddy, Andhra Pradesh

I have SB account with ICICI Bank, DilsukNagar,Hyderabad branch.Account Number is [protected].On[protected] an amount of Rupees 80,000/- has been fraudulently transferred from my account to another account pertaining to ICICI Bank employee at Mumbai vide Transaction number BIL /[protected] / I. Immediately I made a complaint to ICICI Bank SR No.[protected] and also reported to police station Chaitanya puri, Hyderabad.

Even...
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K
klnrao007
from Hyderabad, Telangana
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Charges for ECS/signature

Address:Hyderabad, Andhra Pradesh

Hi,
I am having a salary account in ICICI bank (Infosys/madhapur branch) for the past 6.5 years. Still bank is charging for ECS creations etc. I have registered for ECS creation of LICHFL for my loan.They have charged 55 INR on the same. I do not understand why so many hidden charges being levied on valueble customers.

Regards,
KLNRao...
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Y
yogeshraghav201
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud in Settlement of Credit Card

Address:Gautam Buddha Nagar, Uttar Pradesh

I am a ICICI bank customer more than three years.
I have a credit card whose no. is [protected]. Due to some finincial problem, I am not able to pay full payment. I am requesting to bank from last one year for sattlement. But an Agency Money Multipler made wrong commits to me that pay minimum amount in this month and your card will sattele in next month by this commitment they take payments
20.07.2010- 4550br...
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N
narinder.kaur
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Debited 17246/-

Address:Delhi

Hi..

Im Narinder Kaur..its realy bad experiance from ICICI that without my knowlege..without any confirmation that iam the same person or not they debited 17256 from my ICICI salary account..i want my amount back within 24 hrs..realy its pethatic service of icici..when i called up customer care of ICICI they will put call on hold for a long time...
see being a human being we have been using so many subscriber number...
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V
Vishal Bhatnagar
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

statement of double charges of health insurance EMIs

Address:Ghaziabad, Uttar Pradesh

Dear sir,
Myself Vishal Narayan Bhatnagar i m icici health insurance policy holder which premium i pay through icici credit card monthly EMIs. I have paid my EMI till March 2011 but when i got my credit card statement the charges of EMIs are included in the statement of April 2011. Then please clarify by calling on my mobile no. [protected] that why this charges are included in the statement of this month as soon as possible. Thank...
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G
gauravtmfbd
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NEFT pending

Address:Faridabad, Haryana

I transferred Rs.15850/- dated 04/04/2011 from ICICI bank to my PNB A/c as a fund tranfer, & instantly it was debited to my ICICI A/c, but
untill i didn't get the Cr. into my PNB A/c...
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M
Manas and Vikas
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non dispersal of money by ATM

Address:Delhi

I withdrew rs 12500 from an atm in Aligarh on aug 08th 2010.The atm screen showed unsuccesful transaction.I tried again with same response.I took card and went to another atm in the same premises.I withdrew rs 5000 from the atm first.Again i tried to withdraw same amount and the screen said insufficient balance.I took out the mini statement from the atm and it showed rs12500 deducted from the account but the money was never dispensed bty...
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M
maddy18
from Hyderabad, Telangana
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CREDIT CARD FRAUD

Address:Guntur, Andhra Pradesh

Dear Sir,

I seek your suggestion on the following case.

I have been using my ICICI credit card ending with 8000 since many years and I have been a prompt payer of the same before the due date for which only they have increased my credit limit also without my consent rs Ten Thousand to One Lac.

I have been requesting them to send sms for any transactions that I make. Even they have registered...
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P
parthobhatt
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong updation of my CIBIL by ICICI

Address:Bangalore, Karnataka

ICICI Bank wrongly updated my CIBIL with the amount outstanding in my name thus bringing my CIBIL Score down to 518. I filed a complaint with the Banking Ombudsman Bangalore(Complaint No.1447) and after that had many email communications from ICICI Bank saying that they would reverse the financial charges and take out the whole information from the CIBIL.

Since then 2 to 3 months have passed and now ICICI Bank does not respond...
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Sunoj.sarayu
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI bank Demat account opening issue since 5 month

Address:Bangalore, Karnataka

Hi,

I am Sunoj, applied for ICICI bank demat account on 29th november 2010 at Yelanka Branch Bangalore. Mr. Azgarali - [protected] (Sales person at ICICI -direct)
has taken my all documents and one check of Rs 900 - ICICIBank. But this is going to be around 5 months. I called up Mr. Azgarali many times but he is not
responding properly. Finally i got his manager's contact number Mr. XXX [protected])...
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S
subhash31
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Someone else's bank account linked

Address:Gautam Buddha Nagar, Uttar Pradesh

I opened a traiding account with ICICIdirect linking with my ICICI bank account. Then I changed the job and new company opened a new ICICI account as salary account. Then I applied to the ICICIDirect's office to delink the old bank account and link with new account.
After 1-2 week I found that the bank account linked to my traiding account is not mine. I talked to ICICIDirect sector 18, noida office and the person there didn't...
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P
pvishwas1
from Mumbai, Maharashtra
Jan 5, 2022
This thread was updated on Jan 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit Card Fraud

Address:Maharashtra

Dear Sir / Madam,

I have a dispute pending with ICICI bank. There was a fraud transaction that was performed on my credit card when the card was in my custody physically and I was at my residence in Dombivali, Dist – Thane. I informed the fraud to the bank, about which I came to know thru a SMS, within a few minutes and immediately disputed the subject transaction thru a signed letter. Later bank claimed that they investigated,...
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S
suro_dhar1981
from Gurgaon, Haryana
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Sending credit Card statement at different email ID

Address:Delhi

Complaints
1:- Every month my Credit Card statement containing my account information has been sent to a different email ID of which I have no knowledge of, hence never received any statement.
2:- Several requests to customer care for rectifying my email address have never been fulfilled.
3:- My savings account has been blocked without any intimation, pertaining to an amount I have no account for.
4:- Several...
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A
anils_gaikwad
from Mumbai, Maharashtra
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Late payment fees & Interest Charges

Address:Mumbai Suburban, Maharashtra

From: Anil G. Gaikwad
Darshan Co. Op. Hsg. Society,
C-10/2-11, Sector – 25,
Jui Nagar,
Navi – Mumbai – 400 706

Date: 31.03.2011

To,

The Manager,
ICICI Bank

Ref: ICICI Bank Credit Card No: [protected]

Dear Sir,

I regret to inform you that, in spite of my repeated complaints...
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V
Victor Paulraj.D.
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

EXCESS AMOUNT PAID NOT REFUND

Address:Chennai, Tamil Nadu

Sir,

My ICICI Bank Credit Card No:[protected] this Credit card was blocked by the bank i dont know for what .In this credit card last June-2010 i made a payment Rs.1000/ against my credit card thro cheque no:099667 dt 23.06.10,i was wrongly made excess amount 834.26 in this credit card.I asked to refund the same because i am un able to use the credit card,so i ask the customer care to refund the excess amount,but they...
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A
aceflier
from Cuddalore, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

defamation & harassment by legal cell

My personal loan account (number LPCAL[protected]) availed from ICICI bank Kolkata ran into NPA status due to miscommunication between the two parties about my transfer from the city. In Oct 2010 the bank's lawyer Mr Dubey ([protected]) approached me for repayment and I promptly responded to them assuring them of clearing the same ASAP, in consultation with Mr Varun Bhojak, Area Debt Manager, Sarat Bose Rd, Kolkata (phone: [protected]).I...
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V
VIJAY KUMAR LALL
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON RECEIPT OF PAYMENT

Address:Faridabad, Haryana

MY MUTUAL FUND FOLIO NO 3595188/60 ICICI PRUDENTIAL FUSION SERIES -III RETAIL GROWTH WAS MATURED ON 15.03.2011 OPEN ENDED SCHEME BUT I HAVE NOT RECEIVED THE PAYMENT SO FAR.KINLDY RELEASE THE
TOTAL REDEMPTION AMOUNT EARLIEST AS POSSIBLE.

THANKS

VIJAY KUMAR LALL
H.NO.194 SECTOR-21D FARIDABAD-121001 (HARYANA)
BANK ACCOUNT..SB 9742 BANK OF BARODA 5J/ FARIDABAD


MOBILE...
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M
marutt
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Debit Card Fraud

Address:Delhi

shocking case which happened with ICICI Debit Card.

I have been using ICICI debit card since 2005 (Salary Account) and not had any problem so far.

2 days back, I went to the ATM to withdraw some money and I was surprised to see an "Insufficient Funds " message.

I called up Customer Care at [protected] and checked for last 5 transactions. I heard about 2 transactions -

VPS/ZS...
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