ICICI Bank Complaints & Reviews

Dear Sir/Madam

With respect i PRADEEP KUMAR having a salary a/c[protected] in ICICI Bank Jajpur Road Orissa branch.My a/c was debit freezed by bank since two weeks ago. when i met bank manager Mr. Nilay Mondal about query .He told me your a/c was freezed because you have took a loan in past time & our PC system shows 'de-duped with the CPCS data base' . But i told him that i have naver took any loan from any bank in past time. I also talked to ICICI customer care service many times about to loan query if i have took any type of loan in past time . But customer service told me that you have no loan . But whenever i asked to Bank Manager he told me again & again that you have took a loan . Bank manager could not provide me any loan details when i asked him about loan details if i have any loan.
Now i am facing a big fincial problem due to a/c debit freezing .
So please take an action for my a/c defreezing & provide me loan details if i have took any loan from any bank in past time.


Thankyou PRADEEP KUMAR
A/C No.[protected]

Applied (Application No:[protected] for a Home Loan at Jadavpur Branch(0864), ICICI Bank, Kolkata on 2nd week of Mar-11(Sales Executive: Mr Somnath Chaudhury, BM: Mr Sandip)
Given all required document by 3rd week of Mar-11 as & when required by Sales Executive/Bank Personnel
Bank again asked for 4 certified copies of deed registered in 1990
ICICI authority ensured me that "produce 2 out of 4 and Loan amount will be disbursed"
I invested from my own pocket(Rs. 3000/-) & collected & submitted 3
After 2 & 1/2 month ICICI authority said me that Loan will not be disbursed.
I asked several times that, if it's not possible to disbursed, pl close the issue & give the official letter for the same.

But Nobody entertained.

Most interesting thing is that, During initiation of Loan, everybody(Sales executive, Branch DM, BM) showed interest & talked but now everybody says that they are not the concern person to close the issue.

FYI: I got the loan from another private Bank with the same Doc, but ICICI harassed me a lot for 3 months which results a big zero.

It cost:Rs. 6500/-
Rs. 3500/- as processing Fee
Rs. 3000/- for certified copy of Deeds of 1990(Deed of 21 Yrs Back)
I need my money (Which I spent as asked by ICICI Bank official) back along with interest ASAP.

Hello Sir/Madam,

Myself and my wife is getting calls from credit card recovery department of ICICI bank for one of my old friend having dues on the credit card. The maximum I can do was to give my friend's number and I have already provided that.

I'm getting call from the number +[protected] and the person has named herself as 'Keerti' from Mumbai. I have explained several times to her that I'm not in connection with my old friend and I have provided her his number too.

She also threatening me saying she will call to my office and tell everyone that I haven't paid the dues. I'm suffering for someone else's fault, without any reason. So, I kindly request you to take action against this unwanted call.

Thanks,
Ashly.

Hi,

I Mrs. Rashmi was working as CPA for PE Loans in Bangalore from 1st June 2004 & I have resigned with effect from 11-Dec-2007. I was with I-Solutions. I need to get the PF money. But I did tried to contact I-Solutions for the same but I didn’t get any information about it. I have sent many mails and still waiting for the reply from them. But now I came to know that I-Solutions has closed and there is no contact details in order to get my PF amount back. Please help me in this in order to get my PF amount.

My Employee ID:21306
PF Number: MH94095.
Contact Number: [protected]/[protected]

Request you to the needful on priority.

Thanks & Regards
Rashmi N

Sir,
I met this person Mr.Abijet Sarkar,Manager of Collection Dept.in ICICI,Siliguri,two months ago to discuss about the settlement of my auto loan.He assured me that he will settle the amount for 10,000/=,and will inform me within a week.But till date it has not yet been done.
Kindly suggest me a solution.



Pappu Bajaj,
[protected].

I have sent a request for transaction password as i had forgotten the same. How to track my service request?...

My atm card is blocked. Please unblock it as soon as possible.

Dear Sir,

I the undersigned with EMP ID 110162 resigned from services of ICICI Bank on August 3, 2010. I served 10 years of services with the Bank. I got transfered my PF from ICICI Bank to current employer Bombay Stock Exchange on October 19, 2010. ICICI Bank transferred the accumulated PF balance as on August 3, 2010 with 8.5% interest. I asking the Bank to pay me the differential interest rate of 1% as rate of interest was declared 9.5% for 2010-11 and my settlement was done duirng this year. The Bank is interpreting EPFO circular all RPFO of March 17, 2011 in its own way and has concluded the the Bank is not liable to pay interest of 9.5% on cases settled in 2010-11 before March 17, 2011.

This unprofessional approach and anti employee attitude in not giving the benefit of 1% more interest is not acceptable. I have already written and made several calls to Mr. Dilipkumar Pal heading Salary and Finance section of ICICI Bank, but the Bank thinks they are street smart and can do away with paying at 9.5% by intepreting in its way.

Please take up this matter urgently and direct ICICI Bank to pay me differential 1% interest on my PF amount.

Regards
Girish Joshi
A-102 Star Madhuban CHS Ltd
Shimpoli Cross Road I,
Borivali (West)
Mumbai - 400092

I was working with ICICI bank with employee number 141291 and I am yet to get my PF settlement. I received a set of forms from their PF trust asking me to send the filled up forms but I haven't got a response from them even after submitting as they directed. I tried reaching out to them through emails and phone but no response whatsoever absolutely. Employees of that bank always had problem with their work culture but even after quitting the bank we face problems.

Rrespected sir,

I had received Rs.1500 less when i had orderer for Rs.10000 from atm of icici bank located at Kanthal-bagan ,Shantinagar ,Uttarpara Hooghly.I was using my sbi debit card ....no.[protected].
transaction date 1st july 2011....txn no.3161.My account was debited for full Rs.10000.kindly do the need ful.

Name Dr. Aiswaryya Deep Ghosh
address:183,B.N.Road
Uttarpara
Dist:Hooghly
Pin:712258
ph no:[protected]
[protected]

We, Moksh Lifestyles Pvt Ltd., having corporate account with ICICI Bank (MIDC ANDHERI BRANCH) for last 2 years has opened the account with Monthly Cash Receipt limit at NON base Branch of 20 lacs by maintaining AMB of 1 lac.
Account was opened on 09th June 2009 and its operation till date. In January 2011 we received the letter from ICICI stating that you have been migrated to GOLD account where you need to maintain AMB of 1 lac and monthly cash receipt limit at NON base Branch is just 7.5 Lacs. and since my receipts are more than 7.5 lacs every month they are charging me heavily. I have been continuously contacting their Call Center and even had been to the Branch which is far away from my Place. I was given assurance that we will get some solution but till date since January 2011 there is no response from ICICI Bank.
They are just deducting charges for every day transaction after the limit of 7.5 lacs is crossed. Charges are so heavy that it comes to[protected] per month.
Any bank can never migrate any of their clients without prior intimation and without knowing what is required.
Non of the executives who had come to open the account are still working with ICICI Bank also we have schedule of charges which was given to us while opening the account.
We want the solution from ICICI Bank and all the charges reversed within next 15 days failing which we will take action in Consumer Court against the Bank.
Regards
CHIRAG HARIA
[protected]

I booked DD online from my ICICI account , Service Request No. SR[protected] dt. 20/06/2011 for 15K. The amount got deducted immediately & I got confirmation SMS that your service request is succesful & you will get DD in 4 working days by SIgma Courier, whoes AWB No. 629273. But after even 10 days I have not received the same. When I contacted Sigma courire they told that they have discontinued the service contract with ICICI & all the couriers have been send back to ICICI.
I conteacted ICICI through email, but no reply , even though they claim to get back in 48 hours.

I forwarded mails to
Mr. Krishnan Govindan, Head Customer Service - Phone Banking
Mr.Shiva Kumar Tadikonda, Nodal Officer.
Ms. Anita Pai, Senior General Manager and Head - Customer Service..

I Manjusha Madame,Architect working with CRN architecs group ,had applied for home loan.My salary is 45000/- per month & My file was rejected just because I work for a proprietor firm which was established in 1945 & has projects worldwide with 600 employees.
ICICI policy is not to give home loan to the proprietor employees.But my question is should this information not be with the ICICI executive.He was unaware of the ICICI policy.Hopeless employee!!!!!!!! If they have such policy then their executives must be aware of it.He wasted my 10 days for this.MY builder is waiting for the disbusrement & now I'm unable to pay.
Hopeless bank,Fraud bank, employess,no mannaers to talk.
I would say to all not to go for this bank for any kind of loan.Chor hai saali!!!!!!!!

i had booked one railway ticket from irctc.co.in and the payment was done by icici net banking. however after transaction was completed the transaction was reffered to irctc which showed session expired because of icici slow servers. the resultant loss is 1296 INR...

Sir, I am totally disappointed to deal with Icici bank. Bank is basically working on on its mood. Their is no proper system of working. Bank deducts money from demat account holders as and when it wish. On 27/06/2011, there were some Rs 262/- balance in limit. On 28/06/11, Rs.146.11 deducted without any notice. earlier to that number of amounts have been deducted like that without any notice. I am not getting statement also. That is why, I have left my interest to trade in such hopless Icici bank. This bank befooling and looting account holders by deducting illegal amount.
I have also discontinue my accounts no.[protected] and[protected] with Icici bank due to illegal amount deductions by bank. Thanks

A.K.KHANNA

THREATS BY RECOVERY AGENCY of icici bank Personal Loan

DEAR SIR
i wuold like to bring to the notice of RBI and others concerned that despite the guidelines issued by RBI, one of the RECOVERY AGENCIES OF ICICI BANK PERSONAL LOAN ,are still using threatening and illegal means of recovering the payments of credit cards.One man from GROUP RECOVERY MANAGEMENT--THEIR auth. agents for recovery have been regularly visiting my house and using all kinds of abusive, filthy and threatening langauage for recovering the outstanding dues against my PERSONAL LOAN

I have been in a financial mess for the last about one year, due to which my track of regular payment was spoiled.I, without fail .ysed to make payments with all the interest and every other charges.The bank earned a lot during the time I was earning well, but now I m not in a position to make any payments.

I requested the recovery agent that it would take me a few months to settle their account but they are not listening and are continuously threatening me with dire consequences.I told them to follow the things legally but they are not listening.They are saying they wuold get my account settled at a very lesser sum if i pay them seperately, apart from paying to the bank.

I request the concerned authorities to stop this way of collection or would be forced to drag the agency to consumer court and also take them to court for criminal charges for using illegal and threatening ways .

Person name from agency who is threatening everyday Anil Choudhary contact number [protected]Please take action against this person as he is one who is calling everyday & using abusing language.


Rama

i used an icici credit cards past four yesars card worth rs 25000. after that i made payment regularly due to my mother sickness i didin"t made the payment properly , after tat i convert my creditcard in to an Emi card after that i made it properly by the time my mother is hospitalised in that time icicibank leaned my account without any notification on the first week of april. after that i contact the customer care and i asked the explanation they told to meet the madurai collection department after that i met madurai manager he asked medical history of my mother and he forwarded to head office and the headoffice accept for settlement and he informed me that head office approved for settlement of principle amount only they cancelled the interest and i also agreed for pay the principle amount but the bank people they didn"t inform me the debit the amount fully how much they leaned after that i asked the bank people regarding thios they wont answer properly now three months finished still i wont get back my mony which they debit excessly without my knowledge.please help me to get the amount back i will produce the details for your refference


EMI CARD NUMBER : [protected]

AC/NO : [protected]

PRINCIPLE AMOUNT : RS 20,000

INTEREST : RS 9,935

DATE OF LEANED : 1ST WEEK OF APRIL 2011

DATE OF DEBIT : 19.04.2011

AMOUNT I AGREED TO PAY : RS 20000

BUT AMOUNT DEBIT : RS 29,935.


NAME : SURESH KUMAR

BANK : ICICI BANK

CONTACT NUMBER : [protected],[protected]

PLEASE HELP ME TO GET THAT 9935 RUPEES BACK

Sub:- Request for settlement of ICICI Safety Bonds August 2000 (Tax Saving Bonds ) in respect of Ashok Kumar Kalra

Dear Sir,

Kindly refer your Ref No : M35000179 ENC 4 07919881 REG No :119979 3147 dated 10.11.2000 vide which 4 No ICICI Safety Bonds August 2000 (Tax Saving Bonds ) were allotted in respect of Ashok Kumar Kalra.
The redemption order/cheque which has...

Sir.
I Rajendra kaul opened my daughters saving account in November2010 ( A/C No.[protected] to help my daughter to get money timely since she was studying in Jodhpur. Her saving account was blocked on 28 Feb 2011 since she got 18 years without any prior intimation effecting my daughters day to day transctions and i count not send her monthly requirements so we were forced to open another saving account for my daughter in another bank to meet her requirements at Jodhpur where she is doing Mtech.We went to ICICI mansarovar branch office where we came to know that the account has changed from minor to major and needs ten thousand security amount to get the same account in operation once again. we requested the officials to close the account since we can not afford to keep, ten thousand as security amount. we had been advised to submit an application which we did for closing the account and assureed that the amount lying in the account no.[protected] will be paid to you through bank draft. After a gap of four months we have not received our money and during these four months we had been to branch office of mansarovar frequently and bank officials are assuring us that the amount will be returned back very soon.
Now we request your good self how to get the account closed at this ICICI branch so that we receive our money back.

I need help. ICICI ruined my life two years back and they are still trying to harass me more. I am just copying the exact details of what my story is.

I am also attaching the content of the mail i received from RBI when I filed a complaint againt ICICI. I have written number of emails in December 2009 and they never gave me a straight forward reply now they are saying they got order from court to recover my car. I am not going to give it to them. I need help or I will commit suicide."

"OFFICE OF THE BANKING OMBUDSMAN

(Tamilnadu and Union Territories of Pondicherry

and Andaman & Nicobar Islands)

Reserve Bank of India Building (II Floor)

Fort Glacis, Post Box No.40

16, Rajaji Salai, Chennai – 600 001

Phone : 25395487 Fax :[protected]



BO (Che)/ 11354 /C-9763 /2008-09 April 15, 2009



Shri Deepak Manna



E-mail: [protected]@gmail.com<mailto:[protected]@gmail.com>



Dear Sir,



C-9763 against ICICI Bank.



Please refer to your complaint against ICICI Bank. In this connection we draw your attention to bank's letter dated March 24, 2009 and we advise you that the bank had offered you a onetime full and final settlement pay by March 30, 2009. This is a settlement issue which is not under the purview of the Banking Ombudsman Scheme 2006. However as the bank has offered you a settlement we treat the complaint as settled and closed at our end. .



Yours faithfully

Sd/-

(K R Shankar Iyer)

Assistant Manager



________________________________
Notice: This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you are not the intended recipient, any dissemination, use, review, distribution, printing or copying of the information contained in this e-mail message and/or attachments to it are strictly prohibited. If you have received this email by error, please notify us by return e-mail or telephone and immediately and permanently delete the message and any attachments. The recipient should check this email and any attachments for the presence of viruses. The Bank accepts no liability for any damage caused by any virus transmitted by this email."


"Greetings,



I had two personal loads and car loan from ICICI. I suggest you to read my complaints copied below. I need your legal advice. The Bank blocked my salary account three times. First time they blocked I paid 66k in May 08 then they blocked again in June and I paid 15k. I told them that I need sometime I will pay of the remaining amount and they blocked my account third time in Dec 08. This time I was forced to leave the job only because of ICICI and my salary account is still in block state only. I filed a complaint with RBI and in May 09. I received a reply from RBI with a copy of ICICI settlement letter which was never sent to me. Moreover If ICICI settled this case without my notice why the still have a lien on my salary account which is no longer used.



So In December 08 I was forced to quit my job because I salary was only 26K and I paid so much amount to them in past six months I took credit from others to pay this thought I will get everything on track in few months. Dec 08 was a worst period I went through mental torture by ICICI I wrote them number of mails through my ICICI account and they never responded or took action. I was also having a auto car loan and was not able to pay the amount from Dec 08 because I left my job as ICICI forced me to do so. Then after couple of months I got a job where the salary was very low and I didn’t paid a single money towards my car loan but for all these things ICICI is responsible.



The mental torture the bank and their managers have given me over the period of time now I don’t want to pay the car loan at all I want to file a complaint against the bank and get some compensation for the mental harassment trauma I went through in the past year and half. Please go through my case and suggest me how much compensation I should demand legally and what will be the procedure for all these things. I am not staying in Delhi, I took the loan from Delhi and need to know is it possible to file a case and teach them a lesson so that they will think twice before blocking any salary account in near future.



I even posted all these in different websites. My copies I sent to RBI. Please go through this case and suggest me the best step I went to mental trauma because of this bank for year and half and now I need compensation for all these harassments. And I want to make sure I will never pay the remaining auto loan to ICICI.



Greetings,



This mail is in regads to the conversation we had over the phone on

11th December'08. As you asked for a detailed mail with account

number and other things, I herby providing the same in this email.



I was haing a couple of personal loan account with ICICI previously. I

was undergoing some financial crisis and I was not able topay EMI as

the EMIs subjected to the saving account was not maintained by me

because of this financial crisis. I thought Iwill pay the entire money

and close the loan accounts once the financial condition get better.



I joined a job in Sutherland on April'08 and knew it very well that if

you have a loan account the bank will block my salary account. I was

positive to pay so I provided my correct information while opening the

account and the bank somehow traced my account they in the month of

may they blocked my salary account and was asked to pay the entire due

to get the lien removed. In May'08 the bank took 18650 rupees from my

salary account which was part of my salary for April'08 (21st May'08)

(I was only left with 2500 rupees of my salary to survive for the

entire month. Then they blocked some amount on my account which I

borrowed from someone and paid on 28th of May 18350 rupees. (Receipt

of cash payment on 28th May'08 - L[protected])



Detail of bank statement copied below;



2 21/05/2008 21/05/2008 LPDEL[protected]/LI OCT07-687 1,129.00

17,634.00

3 21/05/2008 21/05/2008 LPDEL[protected]/LI SEP07-428 2,939.00

14,695.00

4 21/05/2008 21/05/2008 LPDEL[protected]/LI MAY07-429 2,939.00

11,756.00

5 21/05/2008 21/05/2008 LPDEL[protected]/LI JUN07-430 2,939.00 8,817.00

6 21/05/2008 21/05/2008 LPDEL[protected]/LI JUL07-431 2,939.00 5,878.00

7 21/05/2008 21/05/2008 LPDEL[protected]/LI AUG07-432 2,939.00 2,939.00

8 21/05/2008 21/05/2008 LPDEL[protected]/LI APR07-433 2,939.00 0.00





I knew I have some dues towards my car loan (Loan

A/C:LADEL[protected]) and I volunterily paid 29350 rupees cash on

28th May'08 (recepit no L[protected]). I have also given in written

that I will pay the remaining debts in couple of months. Finally my

salary account (A/C:[protected] was released but salary for that

month was not credited to my account so I requested for advance salary

and I received 18900 rupees as advance salary on 9th June'08. I

thought I will pay 6000 rupees towards my car loan account and that

the reason I kept that amount till the end of the month. But due to my

shift timings I was not able to visit the branch to make payments. I

once called ICICI customer care and tried to request to send someone

to my place to collect the money (Can be checked with bank call

records) but they told me that thsi will take five or more business

days.



In total I had paid around (18600+18350+[protected] rupees in the

month of May'08. My intensions are not to be a defaulter I am willing

to pay all my debts but the bank need to understand that I am a human

and I have my own expenses. If the bank blocks my salary or snatches

the salary ( i.e.my bread and butter) how will I survive in this new

place where I don't have relatives or friends. When I will not survive

i will either die or leave the job then how will the bank get the

remaining money from me.



Then in the month of July the bank blocked my account for 30K and I

had a discussion with Manish Singh (Manager incharge of my account)

and he told me that you have to pay the entire money but later he

agreed to part payment and then I paid 15K and promised to pay the

remaining afterwards. The transaction fo the 15K payment is copied

below;



1 08/07/2008 08/07/2008 LIDEL[protected] -/LI647 150.00 29,826.00

2 08/07/2008 08/07/2008 LIDEL[protected] -/LIFEB08253 2,770.00

27,056.00

3 08/07/2008 08/07/2008 LIDEL[protected] -/LIMAR08254 2,770.00

24,286.00

4 08/07/2008 08/07/2008 LIDEL[protected] -/LIAPR08255 2,770.00

21,516.00

5 08/07/2008 08/07/2008 LIDEL[protected] -/LIMAY08256 2,770.00

18,746.00

6 08/07/2008 08/07/2008 LIDEL[protected] -/LIJUN08257 2,770.00

15,976.00

7 08/07/2008 08/07/2008 LIDEL[protected] -/LI463 250.00 15,726.00

8 08/07/2008 08/07/2008 LIDEL[protected] -/LI464 250.00 15,476.00

9 08/07/2008 08/07/2008 LIDEL[protected] -/LI465 250.00 15,226.00

10 08/07/2008 08/07/2008 LIDEL[protected] -/LI466 250.00 14,976.00





I told Mr. Manish Singh clearly that I have moved from Delhi and I

have all my luggage lying there and I am paying rent without staying

there so I need sometime and I will pay it later. Then I tookall my

luggage +my car from Delhi and it cost me 12K car+20K luggage = 32K. I

was still paying the autoloan emis regularly because I know if I don't

pay this the sum will be more and will be hard for me to pay. In the

month of October 08 I went to Mount Road branch in Chennai to pay part

of my dues for the laon account (LIDEL[protected]) but they told me

the account number is not valid and I came back checked the loan

account number and went again and then they informed the account is

available there must be some problem with the account number. I then

wrote an email to ICICI through internet banking stating the problem.

They asked me to go to ambatturr branch and pay the money. In the

month of november I went to ambattur branch and they said they will

accept the entire amt. due and not take part payment. I then came back

and thought to pay the money later on when I have some money as I have

some NSC maturing in March Last.



In December they again blocked my account and they put a debit of 30K

again. I got in touch with Manish and said him what all happened he

was not listening and said talk toJitendra ([protected]) ICICI

employe. I called him but he is not at all wiling to listen to me and

my problem. I told him that in November I went to Ambattur and this is

what happened and then I had 10K in my hand and I invested that and

took a house rent for myself. All this time from April I was staying

in Manision and friends house. How long one will stay in other's house

so I thought I will pay the bank in March and took a house. I have the

lease agreement done on Dec 03.



Right now I don't have money at all and I have to do Savings for TDS,

pay LIC premium or for next three months I will not have salary at

all. I was begging Mr. Manish and Jitendra to get the lien removed for

three months. I told him that I am ready to hand over my LIC original

documents also so that you can have faith that I will not run away and

I will work in Sutherland as I have invested 70K to bring my house and

get the luggage and car from Delhi. But he is not willing to listen.



Sir, My father has retired long back and I have to take care of my

family and I have to take care of my lodging and fooding I am staying

alone in Chennai. I have commiitments for TDS (very important for my

next couple of month's salary. If ICICI take my salary or even part

of my salary I will die.



I am begging you please don't snatch my life from me. I will pay in

March If think I will run away please let me know I will submit my LIC

documents policy worth 3.5L.



Please get the lien removed. I am not lying it will be a matter of

life and death for me. for the entire year I have paid 96+15K = 111K

+car installments 20K = 131K, I have invested 70K in house and getting

my luggage. 200K in total I don't want to get into worst condition so

that I have to commit suicide.



Please help me with great hope. (Please forgive the spelling and

grammatical errors)



Deepak Manna

[protected]"



Copy of mail I wrote to ICICI on July01. 2008.



On Tue, Jul 1, 2008 at 3:00 PM, Deepak Manna <[protected]@gmail.com> wrote:



Greetings,



This is to bring to your notice that I have been harrassed a lot by

ICICI bank loan division in the past few months. I am a loan consumer

of ICICI Bank I have taken four loans from ICICI in the past. One two

wheeler loan (Detail not available with me right now) all amount

cleared towards this loan account. Then I took a personal loan of

78000 rupees (Loan A/C: LPDEL[protected]) and one Auto loan (Loan

A/C:LADEL[protected]) one more personal loan in March'08 (Loan

A/C:LIDEL[protected]).



I was going trough some tough financial conditions for past one year

and was not able to pay installments on time for the personal loans. I

however managed to pay the installments for the car loan till

December'07 (with some skips). Then I got a good job in Chennai and

finally I decided to pay the debts asap. Before I take any action from

my side the Bank detected my salary account (A/C:[protected] and

they block my salary account in the May and took 18650 rupees from my

salary account which was part of my salary for April'08 (21st May'08)

(I was only left with 2500 rupees of my salary to survive for the

entire month. Then they blocked some amount on my account which I

borrowed from someone and paid on 28th of May 18350 rupees. (Receipt

of cash payment on 28th May'08 - L[protected])



Detail of bank statement copied below;



2 21/05/2008 21/05/2008 LPDEL[protected]/LI OCT07-687 1,129.00

17,634.00

3 21/05/2008 21/05/2008 LPDEL[protected]/LI SEP07-428 2,939.00

14,695.00

4 21/05/2008 21/05/2008 LPDEL[protected]/LI MAY07-429 2,939.00

11,756.00

5 21/05/2008 21/05/2008 LPDEL[protected]/LI JUN07-430 2,939.00 8,817.00

6 21/05/2008 21/05/2008 LPDEL[protected]/LI JUL07-431 2,939.00 5,878.00

7 21/05/2008 21/05/2008 LPDEL[protected]/LI AUG07-432 2,939.00 2,939.00

8 21/05/2008 21/05/2008 LPDEL[protected]/LI APR07-433 2,939.00 0.00

I knew I have some dues towards my car loan (Loan

A/C:LADEL[protected]) and I paid 29350 rupees cash on 28th May'08

(recepit no L[protected]). I have also given in written that I will

pay the remaining debts in couple of months. Finally my salary account

(A/C:[protected] was released but salary for that month was not

credited to my account so I requested for advance salary and I

received 18900 rupees as advance salary on 9th June'08. I thought I

will pay 6000 rupees towards my car loan account and that the reason I

kept that amount till the end of the month. But due to my shift

timings I was not able to visit the branch to make payments. I once

called ICICI customer care and tried to request to send someone to my

place to collect the money (Can be checked with bank call records) but

they told me that thsi will take five or more business days.



In total I had paid around (18600+18350+[protected] rupees in the

month of May'08. My intensions are not to be a defaulter I am willing

to pay all my debts but the bank need to understand that I am a human

and I have my own expenses. If the bank blocks my salary or snatches

the salary (i.e.my bread and butter) how will I survive in this new

place where I don't have relatives or friends. When I will not survive

i will either die or leave the job then how will the bank get the

remaining money from me.



They did the same again they put a block of 30000 rupees on my acount

by the end of June and they snatched all my salary, I am again left

with 7600 rupees to survive for the entire month. I came to know that

Mr. Manish Jain (mobile: [protected]) has leaned my account for 30000

rupees for another Loan A/C:LIDEL[protected]. I tried to call him and

say that I will pay the money in two installments because I need money

to pay towards my car loan and other expenses. But he was not at all

listening to me. He said he will talk to me after sometime but never

picked my phone. I called him not less than 20 times all the time he

disconnected my call.



Please think that the bank took 96300 rupees from me in two months my

salary is 26000 rupees, I was running through tough time for one year

will I have money to eat, live work and pay the bank debt. I am not at

all in a condition to pay a single penny towards my car loan account

(Loan A/C:LADEL[protected]) under the current situation the bank has

left me with.



I am mentally harrassed like anything by the bank. If I was to be a

defaulter I wouldn't have paid any thing after the bank auto debited

my salary. I would have left this job and joined someother company. I

never did this I voluntarily paid money towards the car loan where the

bank didn't block any thing on my salary account towards my car loan.

Still the bank is not at all cooperating with me.



The only option left with me is to leave this job and go to my home

town. I want to file a case against all these harrassement of

snatching my bread and butter when I was willing to pay all my debts.

I will file a case for all these what the bank have given me when I

wanted to be loyal and if at any point of time I commit suicide the

bank and Manish Jain (mobile: [protected]) will be responsible and they

will be responsible for my family, my father has retired five years

back and he don't have any source of Income. I am the only earning

member of my family at this point of time.



I want you all to guide me what to do when I have paid so much still

the bank is not cooperating with my problem.



Yesterday, I called customer care of ICICI to file a complaint against

Manish Jain (mobile: [protected]) for not listening to me and behaving

in rude manner. I spoke to Mega More representative and she lodged a

complaint gave me a reference number SR71369679. Manish Jain along

with ICICI bank snatched all my happines and left me with tensions,

harrassment and tears. I am depressed don't have a way other than

suicide. In case I have to die I will make sure his happiness are

snatched from his life. He will be responsible with the bank for my

death.



Please help me I need help I am dying !!



Regards

Deepak Manna”

""COMMUNICATION WITH ICICI" Dear Customer,

We refer to your e-mail of December 22, 2009 addressed to ICICI Bank regarding your Car Loan Account LADEL[protected].

We are looking into your complaint and will revert to you on or before by February 4, 2010.

Sincerely,

Chaitanya Joshi
Office of Head Service Quality

CONFIDENTIALITY INFORMATION AND DISCLAIMER

This e-mail message may contain confidential, proprietary or legally privileged information. The e-mail should not be accessed by anyone who is not the original intended recipient. If you have received this message erroneously, please delete it immediately and notify the sender. E-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, alteration, destruction, etc. Before opening any attachments, please check them for viruses and defects. The notice appended to our e-mails is not intended to prejudice the interests of our customers in any manner or to evade our responsibility for any act of omission or commission done with the endorsement of ICICI Bank Limited.
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Head Service Quality to me

show details 2/4/10

Dear Customer,

We refer to your e-mail of December 22, 2009 addressed to ICICI Bank regarding your Car Loan Account LADEL[protected].

We request you to make the payment of outstanding dues against the Loan Account LIDEL[protected] to enable us to assist you for the removal of lien from the savings account.

Sincerely,

Chaitanya Joshi
Office of Head Service Quality

CONFIDENTIALITY INFORMATION AND DISCLAIMER

This e-mail message may contain confidential, proprietary or legally privileged information. The e-mail should not be accessed by anyone who is not the original intended recipient. If you have received this message erroneously, please delete it immediately and notify the sender. E-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, alteration, destruction, etc. Before opening any attachments, please check them for viruses and defects. The notice appended to our e-mails is not intended to prejudice the interests of our customers in any manner or to evade our responsibility for any act of omission or commission done with the endorsement of ICICI Bank Limited.

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Deepak Manna to Head

show details 2/5/10

Hi Chaitanya,

Please refer to the attached documents ICICI provided to RBI which were never sent to me and make me understand what these letters says.

Regards
Deepak Manna