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ICICI Bank Complaints & Reviews

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Updated: Apr 21, 2026
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S
Suresh Gehlaut
from Gurgaon, Haryana
Jul 21, 2011
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Address: Sonipat, Haryana

Respected Sir,

Respectfully, I wish to say that I had taken homeloan from ICICI HOMELOAN in jan 2006. Also I had submitted 36 PDC (POST DATED CHEQUES) of PUNJAB NATIONAL BANK OF RS 5812 (EMI) on demand of icici bank.. Till end of 2008 icici bank presented all the pdc and all the pdc were cashed, even single pdc was not bounced, then in last of 2008 again icici asked me to submit fresh 36 pdc, and as per demand of icici bank I submitted 36 pdc on[protected] to MR. SATISH CHOUDHARY OF ICICI BANK AT SONEPAT BRANCH OF AMOUNT 5812/ (EMI)receipt of same is lying with me mentioned all the cheques numbers on it. And problems start here only.

From[protected] to[protected] no pdc was presented although there was adequate fund in my account ( it can be checked from my bank account copy also)On[protected] two pdc were presented on same date and both were cashed.Again on[protected] two pdc were presented on same day and both were cashed. I reported this wrong practice of presentimg more than one pdc in one month to CAPT MANDEEP DAHIYA (MGR PANIPAT BRANCH) But again icici presented two pdc on same date and both were rejected and I was imposed penalty due to mistake of icici from both side.It is height of negligency when icici bank presented three pdc on[protected]. however these three pdc were also cashed from my account.This unlawful practice of icici presenting more than one pdc in same month kept going till SEPT 2009. From 17 january 2009 to 30 november 2009 (11 months) icici presented 18 pdc in 11 months. It is inspite of my more than hundred telephonic complaints not to present more than one pdc in one month. I am really sad and surprised to see the self style functioning of icici bank who claims to be highly professional bank at international level I think a RURAL BANK IS MORE PROFESSIONAL AND HELPFUL THAN THIS ICICI...........ICICIBANK IS HELPFUL ONLY TILL DISBURSMENT OF LOAN AFTER THAT ICICI STARTS TROUBLING AND COLLECTING MONEY FROM CUSTOMERS BY LEAGAL OR ILEAGAL WAYS.

Since last year I am in touch with icici bank and customer service of icici bank but no body is intrested to help me out . Also I had asked them to present balance pdc but after november 2009 they have not presented any pdc and my 16 pdc are lying balance with icici and my adequate balance is always there in my account.

AlsoI have asked icici bank to take balance dues (due to increased in amount of emi) from me without any penalty which was imposed on me due to presenting more than one pdc in one month (mistake of icici) It is mistake of icici bank to receive the pdc of 5812 Rs if amount of emi was increased, why I was not asked to issue fresh pdc of fresh emi amount and now icici is asking me to pay false overdues
as intrest on differntial amount of emi and other dues better known to bank only.

Now icici has sent me a letter 10 days back asking me to pay total outstanding due od Rs 905039.00(nine lacs) and icici has issued me a NOTICE under Section 13(2) of theSecuritisation and Reconstruction of Financial Assets and Enforcement of security intrest Act 2002.. Also bank is harassing me by claiming that my property will be MORTGAGED BY BANK as per directions of RESERVE BANK OF INDIA.
I AM NOT IN POSITION TO PAY THIS BIG AMOUNT OF 09 LACS AT ONCE AT ANY COST BUT I am ready to pay my net balance without any penalty due to mistake of icici by not presenting my balance pdc still lying with them and I am also ready to issue fresh pdc of fresh emi amount if my balance pdc are returned by icici.

Pse suggest me what should I do in such situation...... can icici bank MORTGAGE my property when I am not in mistake or without permision of court. In that condition I request honorable court to give me chance to prove my innocency by producing proof of mistakes of icici bank. A lso I have written to BOMBAY HEAD OFFICE OF ICICI BANK BUT THERE IS NO CO-ORDINATION OF BRANCH AND THERE IS NO USE OF COMPLANING AT PLATEFORM OF ICICI BANK . SOMETIME I AM TOLD TO SPEAK TO PANIPAT BRANCH AND SOME TIME I AM TOLD TO SPEAK TO KARNAL AND SOME TIME I AM TOLD TO SPEAK TO CHANIGARH I DO NOT UNDERSTAND WHERE I SHOULD APPROACH AND WHOM SHOULD I APPROACH EVERYBODY TELLS DIFFERENT STORY.

S IR I REQUEST YOU TO SOLVE MY PROBLEMS AT EARLIEST .

WITH REGARDS

MY ADD --

SURESH GEHLAUT AND SUMITRA GEHLAUT
H NO 116/29 MALVIYA NAGAR
DISTT SONEPAT

STATE HARYANA

MY MOB NO [protected]
MY E MAIL ID IS -- gehlautsk @shreecementltd.com
Aug 13, 2020
Complaint marked as Resolved 
Hi,

We have made a note of your mobile number.We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team
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    micshell2001
    Jul 19, 2011
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    Dear Sir/Madam,
    I am unable to access my account(Policy#[protected], I did speak with one of your representatives
    on the phone & he informed me that he would solve the problem, that was in June, I am STILL unable
    to access my account. My email ID is [protected]@yahoo.com.
    Please resolve the matter & get back to as soon as possible & oblige!
    Michael Shellim
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      A
      Anandamoy Chatterji
      from Khammam, Telangana
      Jul 18, 2011
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      Address: Delhi

      anandamoy chatterji on Jul 18.07.2011

      received 500 rupees less
      Rrespected sir,

      I withdrew Rs. 10000/ fro Rajendra Place, New Delhi, ATM on 18.07.2011 around 4.00 P.M. but received only Rs.9500/- (500X18+100X5) i.e. Rs.500/-. I could not lodge complaint on[protected]/41718000 as suitable menu could not be located.I used my sbi debit card. As no slip came out, I am not aware of trasaction number/ATM ID etc. My mobile Number is [protected]
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        P
        pathodiya op
        from Bengaluru, Karnataka
        Jul 18, 2011
        Resolved
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        Address: Udaipur, Rajasthan

        Dear Sir,

        I am a Bonds holder of ICICI Tax Saving Bond January 2005 and I have not received redemption cheque is still not received hence, pl makellok in the matter and do need full for it earliest.

        My BOND details are as below

        Redemption form SI.No. –2836249 1/1
        Bond holder No. 6249970 / 6
        RAJASTHAN- INDIA


        Bank A/c No.[protected]
        Bank name -THE BANK OF RAJASTHAN LTD now it is ICICI BANK
        Branch Name -- ICICI BANK- RCA, UDAIPUR

        PAN No. AEPPP5885B
        Mobile No. [protected]
        Email [protected]@rediffmail.com
        Pl. make payment on below addressintimating me on my mail id
        Thanks

        Yours Sincerely
        (Dr. om prakash pathodiya)
        Dr. OM PRAKASH PATHODIYA
        SADBHVANA NAGAR, HOUSE No. 2/58
        RAJASTHAN HOUSING BOARD PARTAPNAGAR
        UDAIPUR- 313001
        Aug 13, 2020
        Complaint marked as Resolved 

        ICICI Bank Bonds January 2005 Tax Saving Bond — NON RECEIPT OF REDEMPTION PAYMENT

        I HAVE ICICI BANK BOANDS JANUARY 2005 TAX SAVING BOAND NO.[protected] CERTIFICATE NO. 9580 IN NAME OF RANJIT KUMAR SINGLA . MY PAN NO. IS AGFPS3076B. I HAVE NOT RECEIVED THE PAYMENT TILL DATE. MY email Address is ranjit.[protected]@gmail.com. PLEASE ARRANGE TO SEND THE PAYMENT IMMEDIATELY
        Hi Ranjit,

        We regret the inconvenience caused to you. We'll contact you and work to address your issue at the earliest.

        Regards,
        ICICI Customer Service Team.
        Hi,

        We are sorry to hear about your experience. We have made a note of your mobile number.We'll contact you and work to address your issue at the earliest.

        Regards,
        ICICI Bank Customer Service Team.
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          Dinesh004
          from Mumbai, Maharashtra
          Jul 18, 2011
          Resolved
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          Address: Bangalore, Karnataka

          sir

          On June 26th I went to METRO on Kankpura road. There were 2 ATM's were side by side. One of Stanchart and another of ICICI bank. when i tried to insert my card in ICICI ATM , i found that the card was not going inside and the security told me it is not working. immediatly i inserted my card in adjacent Stanchart ATM and entered the PIn and collected Rs 2500. The moment i did this I got a SMS saying that i Rs 6000 withdrawn from my account. once i reached home i found that there were 2 transactions. One for Rs 2500 and another one from ICICI. This was a shocker as i did not even inserted the card inside the machine. I complained this to IDBI (My bank which issued the card) and after 10 days they got back to me saying that ICICI rejected my application saying that the money has been collected. I am still pursuing this as I found recently on your site another Gentleman from Hosur claiming that ICICI has done the same.

          can you give me any advice ?

          Dinesh kumar
          Aug 13, 2020
          Complaint marked as Resolved 
          WRONG FUL DEDUCTION OF RS 10,000/- FROM SBI ACCOUNT NO[protected] ON 06 JUN 11 IN RESPECT OF COLONEL DINESH KUMAR TIWARI .
          Dear Sir ,
          1. I am SBI defence salary account holder no [protected] account type as SBCHQ-DSP-PUB IND-DIAMOND-INR from Rangiya Branch Assam since 2008. I was issued with SBI GOLD card no[protected] 0300 . I am now posted in Army Headquarters in Delhi since Dec 2010.
          2. On 6th June 2011 at around 2100 hours I visited ICICI ATM at Gopinath Bazar , Delhi Cantt with ATM ID No S10s[protected]. There are two machines in this particular ATM , one is just on entry and one is after that inside. I inserted the card in the inner machine. This machine did not have fast cash option and I accidently keyed RS 10,000/- and then cancelled it. I then keyed in Rs 1000/- . There was no money in the ATM and no money was dispensed.
          3. I then visited another machine ie HDFC ATM machine ID S1ANDH21 in Gopinath Bazar 100 meters away and took out Rs 2000/- by the same ATM card. The slip of Rs 2000/- is attached below.
          4. On 10th June 2011 in my statement of accounts of SBI acoount no[protected] I noticed the debit of Rs 10,000/- of 06th June 2011 where as in reality I had got no money.The statement is attached below.
          5. I immediately reported the matter to SBI customer care and was given ticket no AT [protected] on 10 June 2011 I was told that no FIR is required to be lodged and the money will be reverted/ credited back. On 24 June 2011 I contacted SBI main Branch Guwahati and was told that ICICI has responded saying that the transaction was valid and the money was actually dispensed. This is not correct.
          6. I request you to investigated again and help me in getting my hard earned money refunded.
          7. Following may please be found out and informed to me -
          (a) Was there cash available on 06th June 2011 at around 2100 h in ICICI ATM machine at Gopinath Bazar , Delhi Cantt with ATM ID No S10s[protected].
          (b) What is the transaction time which is shown against wrong transaction of mine of Rs 10,000/- from ATM machine ICICI ATM at Gopinath Bazar , Delhi Cantt with ATM ID No S10s[protected] on 06 th June 2011.
          8. I insist and again reiterate that the transaction of Rs 10,000/- shown against my ATM card is not correct. And the same should be refunded back to me.

          ICICI Bank — WRONG ATM TRANSACTION DEBIT

          MY ACCOUNT WAS DEBITED WORTH INR 15000.00 ON[protected] THAT I HAVE WITHDRAWN THE AMOUNT FROM ATM IN BANGALORE. I HAVENT EVEN TRIED FOR THIS AMOUNT. I TRIED FOR INR 2000.00 WHICH I RECEIVED. BUT THAN, AFTER 1.5 MINUTE, MY ACCOUNT WAS DEBITED WITH INR 15000.00

          CUSTOMER CARE, IN REPLY OF MY COMPLAIN, INSISTED THAT THE TRANSACTION IS SUCCESSFUL. ON MY REQUEST, THEY FAIL TO FETCH THE CCTV FOOTAGE. I HAVE BEEN VICTIMIZED BECAUSE OF THEIR SYSTEM FAULT.

          KINDLY DO THE NEEDFUL TO GIVE ME JUSTICE AND MY MONEY BACK, AS I AM SUFFERING A LOT DUE TO FINANCIAL STRAIN.

          KINJAL SHAH
          [protected].
          Hi,

          We are sorry to hear about your experience. We have made note of your mobile number. We'll contact you and work to address your issue at the earliest.

          Regards,
          ICICI Bank Customer Service Team
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            Rohit fgi
            from Mumbai, Maharashtra
            Jul 18, 2011
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            Address: Samastipur, Bihar

            I had taken a Two wheeler CD-Delux, Engine no- 05g29e20296 from Union Moter, Jamshedpur on 27/07/2005. this bike was financed by ICICI Bank, Lan No-LTCAN[protected]. I had paid all insstalment and badly need NOC form ICIC Bank. Please provide me the same on my curresnt mailing address.

            Rohit Kumar(BM)
            Future Generali Life Ins Co
            1st floor ,Ghosh Lane
            Samastipur-848101
            Mob-[protected]
            Mail-rohit3.[protected]@futuregenerali.in
            Hi,

            We have made a note of your mobile number. We'll contact you and work to address your issue at the earliest.

            Regards,
            ICICI Bank Customer Service Team.
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              D
              Democrat
              Jul 17, 2011
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              Address: Maharashtra

              I WOULD LIKE TO BRING TO YOUR NOTICE THAT ICICI BANK IS THE WORST POSSIBLE BANK IN INDIA. MY DEPOSIT HAS MATURED BUT REPEATED E-MAILS TO THE CUSTOMER SERVICE IS NOT GETTING ANY RESPONSE.
              I want to file a complaint against one Mr. Sudhir Naik, of ICICI Bank who calls himsel as the Remote Relationship Manager but has become remotely unavailable.

              Is Mrs. Chanda Kochhar is anywhere around?

              Bhaswati Chakraborty
              Hi,

              We tried calling on your registered mobile number, however, we could not establish contact with you. We have sent an e-mail to your registered e-mail ID. We request you to get back to us, or, you can write to [protected]@icicibank.com to address your concern. Kindly refer "2031239" in the subject line.

              Regards,
              ICICI Bank Customer Service Team
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                tbagade1612
                from Thane, Maharashtra
                Jul 15, 2011
                Resolved
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                Address: Thane, Maharashtra

                I had already made the full and final payment of settelment for rupees Six Thousand on 25 Sept 2009 and the loan account number was LIMUM[protected] now since two month from now I have started receiving call from the ICICI asking for the payment of the dues.

                I helped them with the Ref # DSMG/MBL/0909/997 dt 8th Sept 2009 but still getting calls fro the settlement.

                They have also sent me an legal notice for the same.

                Its really frustrating please help

                Attached photocopy of the Settlement Letter.
                Aug 13, 2020
                Complaint marked as Resolved 
                Hi,

                We have made a note of your loan account number.We'll contact you and work to address your issue at the earliest.

                Regards,
                ICICI Bank Customer Service Team.
                pl contact the following to all yur debt probems

                Debt Doctor Management Services Private Ltd.
                Level 5, Leo Complex,
                44/45 Residency Cross Road,
                Bangalore - 560 025, India
                Board Tel No.: +[protected]
                Fax: +[protected]
                E-mail: [protected]@DebtDoctorIndia.com

                Client Services Department:
                Tel: +[protected]
                E-mail: [protected]@DebtDoctorIndia.com
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                  Vijay Kanojia
                  Jul 15, 2011
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                  Address: West Delhi, Delhi

                  My acount with icici credit card as i was told by the people in icici videocon tower was closed almost 4-5 years back my card no. is [protected], but this time as i was applying for the loan the banks r tellin me that i'm a defaulter as i kno that no balance is due from my side please help
                  Hi,

                  We have made a note of your credit card number.We'll contact you and work to address your issue at the earliest.

                  Regards,
                  ICICI Bank Customer Service Team
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                    P
                    patric123james
                    Jul 14, 2011
                    Resolved
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                    Resolved

                    Address: South Delhi, Delhi

                    I requested DD online on 4th July today is 14th July I have received my DD yet.
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    Hi,

                    Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you soon to resolve the matter. Kindly refer "2031442" in the subject line.

                    Regards,
                    ICICI Bank Customer Service Team
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                      S
                      ST0079110
                      from Noida, Uttar Pradesh
                      Jul 13, 2011
                      Resolved
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                      Address: Pune, Maharashtra

                      I have lost my debit card of icici bank
                      name : - shivram singh tomar
                      a/c no :[protected]
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      sir,
                      i lost my debit card before 1 month.what's the process that i need to do to get my new debit card?

                      details: ANANTHARAJU YAMINI
                      NO;[protected]
                      sir, i have lost my debit card today morning so i want block it and my card no is [protected].my account is a salary account something pay direct type and open threw unisol infrasturecture in channai, what's the process that i need to do to get my new debit card.my account refrence is given blew.please sir help me.

                      details:trishn kant lokhande
                      NO; [protected]
                      Hi,

                      Request you to please Block my(Sundeep Sahi) Debit card.
                      Name : Sundeep Sahi
                      Card No: [protected]

                      Thanks!
                      Sonika(on behalf of Sandeep Sahi)
                      Contact no: [protected]
                      I want daily balance account informed.
                      I lost my debit card yesterday, Please block my debit card.
                      Acc No:[protected]

                      Regards,
                      P.Sravanthi
                      [protected]
                      sir, i have lost my debit card today so i want block it and my card no is[protected].
                      SIR,
                      SOMEHOW I LOST MY DEBIT CARD ON 07-SEP-2009.RIGHT NOW I AM NOT BEING ABLE TO WITHDRAW THE AMOUNT BECAUSE THIS WAS THE ONLY WAY TO WITHDRAW.THIS ACCOUNT HAS BEEN PROVIDED ME BY MY COMPANY SODEXO.MY PAY DIRECT CARD NO- IS [protected].PLEASE BLOCK IT AS SOON AS POSSIBLE & IF YOU CAN PROVIDE ME THE RENEWD ONE I WIL BE THANKFUL TO YOU.
                      i forget my icici bank pay direct card account number, so how to get it?
                      i miss placed my icici bank pay direct card account number, so how to get it? my ATM card no is
                      [protected]
                      Inform to the ICICI bank which u opened the account den tell them to block the card first ask them for further information.
                      sir,
                      i lost my pay direct card's password before 1 week.what's the process that i need to do to get my new pay direct card's password?

                      details: AMIT KUMAR ROY
                      CARD NO-[protected]
                      MY ADDRESS:- C/o iSERVICES Pvt Ltd.
                      AMIT KUMAR ROY{T7626}
                      D-10, SEC-2 NOIDA-201301
                      sir, i have lost my debit card & cheue book years before and now i would like to get back but problem is that i don't know my a/c information so i could say may be at that time my mo. no.was [protected] thankyou.
                      sir,
                      i lost my debit card before 1 month.what's the process that i need to do to get my new debit card? details: SANTOSH .MEDIDHI NO :[protected] PLS ANY ENQUARY CONTACT MY MOBILE NO:[protected]
                      my name is padaleeswaran .r i had missd my atm debit card so lplease lock that card n send the message to mail address ..i lost my atm card before 2 days of the month of 13/01/2011.please aggre thiss and please lock and please save my savings .



                      r.padaleeswaran...
                      Dear Sir,

                      I lost my debit Card. Please block my debit Card early as possible.

                      Debit Card No. xxxxxxxxxxxx0103

                      Name : C.Suthandira Pandi.

                      Mobile No : [protected], Given Mobile No. : [protected]
                      My card was stolen by some one and was misused by some one for 26000 across various merchant locations.

                      After a lot of trip to the police station i managed to get an FIR copy which i submitted to ICICI bank.

                      They are prompt to reply and started the investigation immediately. Their person ce and met me in office and asked me to fill the dispute form and collected all the duplicate copies footages whatever i had from the merchants.

                      Today i got my refund(within a month). And am very happy for the same
                      sir, i have lost my debit card today evening so i want block it and my account no is[protected]
                      Have lost debit card and tried calling customer care but it giving some other information. There is no direct number to report lost of debit card.
                      I lost my debit card six month, Please new my debit card. my camplent is five but no repay plz my card
                      Acc no..[protected]
                      Dear sir,

                      I LOST MY DEBIT CARD, TRIED TO CALL CUSTOMER CARE BUT GETTING OTHER INFORMATION . PL BLOCK MY CARD .

                      RAJENDRA KHANDELWAL

                      MY ACCOUNT NO.[protected]
                      Hi,

                      We have made a note of your account number.We'll contact you and work to address your issue at the earliest.

                      Regards,
                      ICICI Bank Customer Service Team
                      Sir, I have lost my debit card issued against A/C.No.[protected].Kly.block payment&reissue fresh card . Regards, A.K.Bisht
                      I, MOHANLAL N LOHAR, ICICI Bank A/C NO:[protected], Ashram Branch, AHMEDABAD (Gujarat) have lost my DEBIT card on 22.06.2012. KINDLY BLOCK THE CARD immediately.
                      I lost my debit card yesterday, Please block my debit card.
                      Acc No:[protected]
                      Name:Anand Nerangalwar
                      I lost my debit card yesterday, Please block my debit card. and pls issue new debit card. and my register mobile no. is [protected] is change pls update my new mobile no.[protected]
                      Acc No:[protected]

                      Regards,
                      Arjun Ghogale
                      I have lost my debit card of icici bank
                      name : - Arjun Chandrakant Ghogale
                      DOB :- 24th Jan 1981
                      a/c no :[protected]
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                        caritesh
                        from Mumbai, Maharashtra
                        Jul 13, 2011
                        Resolved
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                        Resolved

                        Address: South Delhi, Delhi

                        My name is RItesh Aggarwal I have salary account no[protected] with ICICI bank. On 4th of july 2011 i visited PNB ATM is H2309600.I swiped my ATM CARD and put my ATM PIN after that machine got hanged and i cancel the transaction. After that another person who was standing outside the ATM also swiped his card but machine was still hanged. Pls note that i didn’t put any amount in the ATM machine. Then we both had left the ATM. with in 5 minutes i got a msg that your account is debited for Rs 10000. Immediately i approached to customer care of ICICI. They noted my complaint and give me complaint no[protected] and suggest me to wait for 7 days to redressed. on 12th July i called again to customer care of ICICI they said that your transaction was successful and simply close our complaint. I requested them to take up with PNB and take the help of CCTV and find out person image. But they were continuously saying that we cant help you out. Pls help us to fight with the bank so that they can sorted out our issue and find the person with the help of CCTV camera. I am attaching herewith my Bank statement from 1st July to 13 th July.
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        Hi,

                        We have made a note of your account number. We'll contact you and work to address your issue at the earliest.

                        Regards,
                        ICICI Bank Customer Service Team
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                          libecomm
                          from Pune, Maharashtra
                          Jul 13, 2011
                          Resolved
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                          Resolved

                          still receiving demand notice despite already settled

                          Address: Uttar Pradesh

                          TO,
                          CONSUMER COURT


                          SUB: FULL & FINAL SETTELMENT OF ICICI CREDIT CARD NO. [protected]

                          DEAR SIR,
                          I DEEPAK KR. KANODIA FROM KANPUR WAS HAVING ICICI CR. CARD NO. [protected] WHICH I AM NOT USING ANYMORE AS I HAVE DONE THE FULL AND FINAL SETTELMENT ON 12/01/09 (ENCLOSED SETTLEMENT LETTER AND PAYMENT RECEIPT) BY GOING TO THE ICICI BANK MYSELF IN KANPUR AND...
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                          Thilakraju
                          from Pune, Maharashtra
                          Jul 13, 2011
                          Resolved
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                          Resolved

                          Address: Chennai, Tamil Nadu

                          Thilak Here.

                          I have I have made settlement for my ICICI credit card an year back but still my card shows outstanding amount. When I call the ICICI credit card collection department team in Ambattur, Chennai they asked me to come personally to the bank to settle the dispute. I have visited more than 5 times to Ambattur branch and every time I visit there and show the proof of settlement and payments made, they accepts the mistake is from their side and used to promise me on settling the issue.

                          I have been fooled every time as no action has been taken so far and the payment collection team visits my house often.

                          I will be so glad if the issue is resolved smoothly. I have all the proof to prove that my hands are clean.

                          Thanks,
                          Thilak
                          [protected]
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            M
                            mohdemraan
                            from Gurgaon, Haryana
                            Jul 12, 2011
                            Resolved
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                            Resolved

                            Address: Ballia, Uttar Pradesh

                            I have an account in ICICI bank opened 10 months before. My account was opened on Zero Balance Maintenance and after 6 months they converted my account to 10,000 maintenance. They don't notify me about that and they charged me for Rs. 910 Mentioning QAB charges.

                            Once i call to Customer Care and queried about this they said me that your account Maintenance limit is 5000 and i have to contact my home branch to update it. Sir i live in delhi and it is not possible to go again and again to Ballia for just updation purpose. So please try to solve my prob.

                            One thing i want to know that as i heard from a friend if i am linking my ICICI bank account to any demat account then that account will be converted automatically in Zero Balance Maintenance. Please tell me how much correct is this.

                            Mohd Imran
                            Contact- [protected]
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            Hi,

                            We are sorry to hear about your experience.We have made a note of your mobile number.We'll contact you and work to address your issue at the earliest.

                            Regards,
                            ICICI Bank Customer Service Team.
                            Hi,

                            I still waiting for response.

                            Mohd Imran
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                              A
                              amolsolao
                              from Noida, Uttar Pradesh
                              Jul 12, 2011
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                              Address: Pune, Maharashtra

                              Hi,
                              This is regarding the AWB No:[protected].
                              This courier has dispatched from icici to blue dart to deliverd me on the address mention in the ICICI Bank. As I am getting each communication from ICICI on the address mention ,but only blue dart guys not able to locate that address. And without contacting me they returned back the courier to ICICI Bank.

                              This is the very pathetic service I receeived from blue dart, where other courier agencies are delivering the courier on the same address on time. I will request you take this complain seriously and improve your service to avoid customer dissatisfaction.

                              Waiting for positive reply.

                              you can call meon below contact no

                              Thanks
                              Amol Solao
                              [protected]
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                                S
                                sakaria
                                from Hyderabad, Telangana
                                Jul 7, 2011
                                Resolved
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                                Resolved

                                Address: Belgaum, Karnataka

                                Today I Have Recd. Statement Of Credite Card I Have Seen That My PayBack Point Transferd To Payback . But When I Check My Payback A/C Balance Showing 0 Balance.
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                I received credit card statement on 27th oct, saying points has been transferred to my payback account.
                                Till today(9th nov) points has not been transferred. My billing cycle is 25 th day of a month to 25th day of next month. I repeatedly followed with ICICI bank customer care, issue has not been sorted out. I had really a bad experience with them.
                                Hi,

                                Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '3717828' in the subject line.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  PRADEEP KUMAR VERMA 07
                                  from Kharagpur, West Bengal
                                  Jul 7, 2011
                                  Resolved
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                                  Resolved

                                  UNFREEZE MY ACCOUNT

                                  Address: Jajpur, Odisha

                                  Dear Sir/Madam

                                  With respect i PRADEEP KUMAR having a salary a/c[protected] in ICICI Bank Jajpur Road Orissa branch.My a/c was debit freezed by bank since two weeks ago. when i met bank manager Mr. Nilay Mondal about query .He told me your a/c was freezed because you have took a loan in past time & our PC system shows 'de-duped with the CPCS data base' . But i told him that i have naver took any...
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                                  sudeb_ece
                                  Jul 6, 2011
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                                  Resolved

                                  Address: West Bengal

                                  Applied (Application No:[protected] for a Home Loan at Jadavpur Branch(0864), ICICI Bank, Kolkata on 2nd week of Mar-11(Sales Executive: Mr Somnath Chaudhury, BM: Mr Sandip)
                                  Given all required document by 3rd week of Mar-11 as & when required by Sales Executive/Bank Personnel
                                  Bank again asked for 4 certified copies of deed registered in 1990
                                  ICICI authority ensured me that "produce 2 out of 4 and Loan amount will be disbursed"
                                  I invested from my own pocket(Rs. 3000/-) & collected & submitted 3
                                  After 2 & 1/2 month ICICI authority said me that Loan will not be disbursed.
                                  I asked several times that, if it's not possible to disbursed, pl close the issue & give the official letter for the same.

                                  But Nobody entertained.

                                  Most interesting thing is that, During initiation of Loan, everybody(Sales executive, Branch DM, BM) showed interest & talked but now everybody says that they are not the concern person to close the issue.

                                  FYI: I got the loan from another private Bank with the same Doc, but ICICI harassed me a lot for 3 months which results a big zero.

                                  It cost:Rs. 6500/-
                                  Rs. 3500/- as processing Fee
                                  Rs. 3000/- for certified copy of Deeds of 1990(Deed of 21 Yrs Back)
                                  I need my money (Which I spent as asked by ICICI Bank official) back along with interest ASAP.
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  Hi,

                                  We are sorry to hear about your experience. We have made a note of your application number. We'll contact you and work to address your issue at the earliest.

                                  Regards,
                                  ICICI Bank Customer Service Team.
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                                    A
                                    ashly.jose
                                    Jul 6, 2011
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                                    Address: Mumbai City, Maharashtra

                                    Hello Sir/Madam,

                                    Myself and my wife is getting calls from credit card recovery department of ICICI bank for one of my old friend having dues on the credit card. The maximum I can do was to give my friend's number and I have already provided that.

                                    I'm getting call from the number +[protected] and the person has named herself as 'Keerti' from Mumbai. I have explained several times to her that I'm not in connection with my old friend and I have provided her his number too.

                                    She also threatening me saying she will call to my office and tell everyone that I haven't paid the dues. I'm suffering for someone else's fault, without any reason. So, I kindly request you to take action against this unwanted call.

                                    Thanks,
                                    Ashly.
                                    Hi Ashly,

                                    We regret the problem caused to you. Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you soon to resolve the matter. Kindly refer "1975008" in the subject line.

                                    Regards,
                                    ICICI Bank Customer Service Team.
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