ICICI Bank Complaints & Reviews

Dear Sir,

According to recent decision of RBI (as I remember), there should be no charge levied on the ATM card of other banks used at particular bank's ATM. But still the charges are being levied i.e. 20 per transaction. Is this a fair policy? Why the decision of RBI has not been taken into consideration or why is it being altered?

We have ICICI Bank ATM near to our place but it is always out of service time to time. The reputed bank like ICICI has "out of service issue all the time????????????????????????????? VERY DISGUSTING.


Why I have to go to other tanks ATM Centre every time because of non functionality of ICICI Bank ATMs (ICICI ATM at Anandnagar, Paud Road, Besides Palavi Hotel, Pune - 411038). Though this ATM has 4 machines, this ATM centre is out of the service frequently ??????

IS IT A GAME BEING PLAYED WITH ACCOUNT HOLDERS?.... isn't there any permanent solution for this for future problems? are all the technical people associated with this issue, slept?

Hi



I am trying to access netbanking service from 23 july 2011. I am first time trying to use your net banking service. Ar First I contacted customer care to help me then they told me that my mobile number is not register even I was getting alerts on my mobile. Then they re register my mobile number for net banking.



I tried to generate netbanking password online then it was showing error message regarding excess attempts and user ID disabled. I againg contacted customer care number and enabled my USER ID from IVR process. I tried again to generate my password for netbanking then I was showing error "Not possible for security reasons".



I contacted customer care and told all this to Miss Arti, then she was not able to sort this problem and forward my call to Mr. Imtiaaz who told me that it will take more 7 days to generate password & insist me to request for mail that password ate my home address.



Netbanking facility is to save time of consumer, but becuase of bad customer service support we are facing this type of problem.

After 4 days I am not able to activate netbanking.

Request Numbers that I recieved from ICICI : SR[protected],SR[protected]



Please do the needful if you are able.

Manish Dureja
[protected]

Good Evening Sir

sir jo bank Rajasthan bank se ICICI BANK me badala he vaha ke log IT Means Sir hame sahi se jawab nahi dete he aur ulte hamare uppar gandi bhasha me bolte he ...
aur agar unke samane Paise rakha jae to kahi sahi jawab dete he.

mo. [protected]

Cr card no.[protected] my bill of rs.1496 was due on 15.07.2011 I tried my best to pay the bill online as I was paying since a long time approx 2 yr. By transfering funds from corporation bank th. Net banking. Now I am finding corp.bank in click to pay option at icici bank website. But I could,nt find the same. This not my fault. Icici had applied charges of rs.412 on my cr card. I am honestly paying icici payment in time since a long time. Now ultimately, I paid the payment by cheque of corp bank. Pls. Wave off my all charges so that I may continue ur cr. Card. Pls. Begin again net banking tfr. Facility th.corp.bank like previously. Thanks & regards
VIVEK VERMA
MOB.NO.[protected]

HI, i'm Nilesh
I availed a vehicle loan and due to some personal reason i surrendered the vehicle to the bank authority. They returned all my EMI cheques but kept my security cheque with them which they promise to return after settlement of account. After selling the vehicle there was no outstanding against my loan account. But instead of returning the security cheque they produced the same in the bank and filled a case against me (non-bailable warrant) of bouncing the cheque. I produced the neccessary documents i.e NOC, ACCOUNT SETTLEMENT LETTER IN THE COURT WHICH FORCED THEM TO WITHDRAW THE CASE. Can any1 help me with their suggestion, i wanna strike back against this unethical business they are carrying out.
NILESH SHELAR
[protected]@yahoo.com
[protected]

Dear Sir
I regret to advise that I have been constantly writing to you thru emails to kindly delete my name from the list of defaulter in your record but not positive step has been taken by you which is a matter of great concern which pls. note.I had taken a loan of rs. 1.00 one lac from city financial bank which I had paid timely.When again applied for further loan then your wrong note of default came in the way which is most objectionable .You are therefore once again requested to look into this matter seriously and be kind to DELETE my name and help me .
Thanking you in anticipation.
Yours sincerely
Rajesh Kumar Verma
Kanpur
[protected]
dt.22.7.2011

It is been worst experience always with dealing in ICICI Bank. I had done all my payments towards my Credit outstanding. I had to receive excess amount which i paid to Bank. Now i have been following up with ICICI Bank for my Credit amount with is lying with the ICICI Bank. It has been now 1year 6 months after providing them with all proof of my excess amount lying with the Bank yet they are harssing me to give the same documents every time.

I had even approcah the ICICI Bank personal but till date did not get my refund.

I am seeking for help and advise all my time and money i have been spending behind this activity.

More over i do not understand why i have to provide all proofs to get my Credit amount which is clearer showing in ICICI Bank statement the bank needs to be me back.

If any one wants to write to me please send me to my email id - [protected]@gmail.com

Dear sir,



MY CREDIT CARD NUMBER IS [protected] I HAVE HOLD THIS CARD FROM LAST 8 YRS BUT LAST YEARS. YOUR EXECUTIVE HAS THIS CARD TO EMI CARD AFTER THAT ALL PROBLEM HAS OCCURS EXECUTIVE HAS INFORM ME THAT ALL TRANSACTION ARE CONVERT INTO EMI.BUT THAY HAVE DONE ONLY ONE TRANSACTION IN EMI I.E RS 5250 AND ALL OTHER R IN NORMAL. I HAVE TO GO OUT OF STATION FOR MY WORK FOR 6 MONTH. I HAVE UNABLE TO CONTACT FROM THAT SIDE I CAME TO MUMBAI. I HAVE CALL SO MANY TIMES IN CALL CENTRE I DIDNT GET ANY STRONG REPLY FROM BANK .EACH & EVERY BILL CHARGES WRONG CHARGES THAT I HAVE NOT SWAP CARD OR PURCHASE ANY THING EACH TIME I HAVE CALL RECEIVE FROM YOUR SIDE WE REVERSE EACH FALSE CHARGES U DONE PAYMENT I HAVE FAITH ON THEM & DONE THREE TIME PAYMENT BUT NO REVERSAL FROM NEXT BILL EACH & EVERY PERSON GIVE ME PROMISE BUT THEY DONT GIVE REVERSAL ONE PERSON TOLD ME TO DONE SETTELMENT AND CLOSE CARD EVEN I ALSO READY BUT SAME THING HE DIDNT PICK UP I HAVE SO FEED UP IN THIS MATTER PLEASE HELP ME FROM MY SIDE ONLY 3500 TO 4000 APP PENDING AND ALL OTHER R INTEREST CHARGES AND WRONG FEES CHARGE FROM BANK PLEASE REVERSE ALL CHARGES SO I ABLE TO DO PAYMENT AND CLEAR ALL MY DUES ONLY I HAVE NOT PAYMENT DUE TO WRONG INFORMATION PLEASE DO NEED FULL TO ME. I AM VERY SMALL PERSON. WHAT TO DO .REPLY ME FAST

thanking you

rupesh shah

B-153 gali no 8 nala road villege gokalpur
delhi 110094

From last few months onwards every time i with draw the money the next day the withdrawl of money is happening as NFS/CASH WD as the transaction name without my knowledge. its shows NFS cash WD 300, 500 and last time its 1800/-....

Hi Sir,

My name is Amit Sharma and I took a loan from ICICI Bank some 4 years back. I was paying the EMIs well but due to some financial crisis in the family, I could not pay my installments in time. Due to which the bank people came to my house and started harrsaing me. I requested them to stop it but they continued doing so. Then I changed my rented home and did not pay any installments. Now, after so much time these people have started doing the same. I told them that I am ready to do the settlement but I can not pay the total amount. I requested them to negotiate to some amount which is OK for both them and me. But they are adamant on it and have started coming to my office due to which I am in deep problems. I am at the verge of losing my job also.

Please suggest what do I do.

Thanks,
Amit Sharma ([protected]@live.in)

Respected Sir,

Respectfully, I wish to say that I had taken homeloan from ICICI HOMELOAN in jan 2006. Also I had submitted 36 PDC (POST DATED CHEQUES) of PUNJAB NATIONAL BANK OF RS 5812 (EMI) on demand of icici bank.. Till end of 2008 icici bank presented all the pdc and all the pdc were cashed, even single pdc was not bounced, then in last of 2008 again icici asked me to submit fresh 36 pdc, and as per demand of icici bank I submitted 36 pdc on[protected] to MR. SATISH CHOUDHARY OF ICICI BANK AT SONEPAT BRANCH OF AMOUNT 5812/ (EMI)receipt of same is lying with me mentioned all the cheques numbers on it. And problems start here only.

From[protected] to[protected] no pdc was presented although there was adequate fund in my account ( it can be checked from my bank account copy also)On[protected] two pdc were presented on same date and both were cashed.Again on[protected] two pdc were presented on same day and both were cashed. I reported this wrong practice of presentimg more than one pdc in one month to CAPT MANDEEP DAHIYA (MGR PANIPAT BRANCH) But again icici presented two pdc on same date and both were rejected and I was imposed penalty due to mistake of icici from both side.It is height of negligency when icici bank presented three pdc on[protected]. however these three pdc were also cashed from my account.This unlawful practice of icici presenting more than one pdc in same month kept going till SEPT 2009. From 17 january 2009 to 30 november 2009 (11 months) icici presented 18 pdc in 11 months. It is inspite of my more than hundred telephonic complaints not to present more than one pdc in one month. I am really sad and surprised to see the self style functioning of icici bank who claims to be highly professional bank at international level I think a RURAL BANK IS MORE PROFESSIONAL AND HELPFUL THAN THIS ICICI...........ICICIBANK IS HELPFUL ONLY TILL DISBURSMENT OF LOAN AFTER THAT ICICI STARTS TROUBLING AND COLLECTING MONEY FROM CUSTOMERS BY LEAGAL OR ILEAGAL WAYS.

Since last year I am in touch with icici bank and customer service of icici bank but no body is intrested to help me out . Also I had asked them to present balance pdc but after november 2009 they have not presented any pdc and my 16 pdc are lying balance with icici and my adequate balance is always there in my account.

AlsoI have asked icici bank to take balance dues (due to increased in amount of emi) from me without any penalty which was imposed on me due to presenting more than one pdc in one month (mistake of icici) It is mistake of icici bank to receive the pdc of 5812 Rs if amount of emi was increased, why I was not asked to issue fresh pdc of fresh emi amount and now icici is asking me to pay false overdues
as intrest on differntial amount of emi and other dues better known to bank only.

Now icici has sent me a letter 10 days back asking me to pay total outstanding due od Rs 905039.00(nine lacs) and icici has issued me a NOTICE under Section 13(2) of theSecuritisation and Reconstruction of Financial Assets and Enforcement of security intrest Act 2002.. Also bank is harassing me by claiming that my property will be MORTGAGED BY BANK as per directions of RESERVE BANK OF INDIA.
I AM NOT IN POSITION TO PAY THIS BIG AMOUNT OF 09 LACS AT ONCE AT ANY COST BUT I am ready to pay my net balance without any penalty due to mistake of icici by not presenting my balance pdc still lying with them and I am also ready to issue fresh pdc of fresh emi amount if my balance pdc are returned by icici.

Pse suggest me what should I do in such situation...... can icici bank MORTGAGE my property when I am not in mistake or without permision of court. In that condition I request honorable court to give me chance to prove my innocency by producing proof of mistakes of icici bank. A lso I have written to BOMBAY HEAD OFFICE OF ICICI BANK BUT THERE IS NO CO-ORDINATION OF BRANCH AND THERE IS NO USE OF COMPLANING AT PLATEFORM OF ICICI BANK . SOMETIME I AM TOLD TO SPEAK TO PANIPAT BRANCH AND SOME TIME I AM TOLD TO SPEAK TO KARNAL AND SOME TIME I AM TOLD TO SPEAK TO CHANIGARH I DO NOT UNDERSTAND WHERE I SHOULD APPROACH AND WHOM SHOULD I APPROACH EVERYBODY TELLS DIFFERENT STORY.

S IR I REQUEST YOU TO SOLVE MY PROBLEMS AT EARLIEST .

WITH REGARDS

MY ADD --

SURESH GEHLAUT AND SUMITRA GEHLAUT
H NO 116/29 MALVIYA NAGAR
DISTT SONEPAT

STATE HARYANA

MY MOB NO [protected]
MY E MAIL ID IS -- gehlautsk @shreecementltd.com

Dear Sir/Madam,
I am unable to access my account(Policy#[protected], I did speak with one of your representatives
on the phone & he informed me that he would solve the problem, that was in June, I am STILL unable
to access my account. My email ID is [protected]@yahoo.com.
Please resolve the matter & get back to as soon as possible & oblige!
Michael Shellim

anandamoy chatterji on Jul 18.07.2011

received 500 rupees less
Rrespected sir,

I withdrew Rs. 10000/ fro Rajendra Place, New Delhi, ATM on 18.07.2011 around 4.00 P.M. but received only Rs.9500/- (500X18+100X5) i.e. Rs.500/-. I could not lodge complaint on[protected]/41718000 as suitable menu could not be located.I used my sbi debit card. As no slip came out, I am not aware of trasaction number/ATM ID etc. My mobile Number is [protected]

Dear Sir,

I am a Bonds holder of ICICI Tax Saving Bond January 2005 and I have not received redemption cheque is still not received hence, pl makellok in the matter and do need full for it earliest.

My BOND details are as below

Redemption form SI.No. –2836249 1/1
Bond holder No. 6249970 / 6
RAJASTHAN- INDIA


Bank A/c No.[protected]
Bank name -THE BANK OF RAJASTHAN LTD now it is ICICI BANK
Branch Name -- ICICI BANK- RCA, UDAIPUR

PAN No. AEPPP5885B
Mobile No. [protected]
Email [protected]@rediffmail.com
Pl. make payment on below addressintimating me on my mail id
Thanks

Yours Sincerely
(Dr. om prakash pathodiya)
Dr. OM PRAKASH PATHODIYA
SADBHVANA NAGAR, HOUSE No. 2/58
RAJASTHAN HOUSING BOARD PARTAPNAGAR
UDAIPUR- 313001

sir

On June 26th I went to METRO on Kankpura road. There were 2 ATM's were side by side. One of Stanchart and another of ICICI bank. when i tried to insert my card in ICICI ATM , i found that the card was not going inside and the security told me it is not working. immediatly i inserted my card in adjacent Stanchart ATM and entered the PIn and collected Rs 2500. The moment i did this I got a SMS saying that i Rs 6000 withdrawn from my account. once i reached home i found that there were 2 transactions. One for Rs 2500 and another one from ICICI. This was a shocker as i did not even inserted the card inside the machine. I complained this to IDBI (My bank which issued the card) and after 10 days they got back to me saying that ICICI rejected my application saying that the money has been collected. I am still pursuing this as I found recently on your site another Gentleman from Hosur claiming that ICICI has done the same.

can you give me any advice ?

Dinesh kumar

I had taken a Two wheeler CD-Delux, Engine no- 05g29e20296 from Union Moter, Jamshedpur on 27/07/2005. this bike was financed by ICICI Bank, Lan No-LTCAN[protected]. I had paid all insstalment and badly need NOC form ICIC Bank. Please provide me the same on my curresnt mailing address.

Rohit Kumar(BM)
Future Generali Life Ins Co
1st floor ,Ghosh Lane
Samastipur-848101
Mob-[protected]
Mail-rohit3.[protected]@futuregenerali.in

I WOULD LIKE TO BRING TO YOUR NOTICE THAT ICICI BANK IS THE WORST POSSIBLE BANK IN INDIA. MY DEPOSIT HAS MATURED BUT REPEATED E-MAILS TO THE CUSTOMER SERVICE IS NOT GETTING ANY RESPONSE.
I want to file a complaint against one Mr. Sudhir Naik, of ICICI Bank who calls himsel as the Remote Relationship Manager but has become remotely unavailable.

Is Mrs. Chanda Kochhar is anywhere around?

Bhaswati Chakraborty

I had already made the full and final payment of settelment for rupees Six Thousand on 25 Sept 2009 and the loan account number was LIMUM[protected] now since two month from now I have started receiving call from the ICICI asking for the payment of the dues.

I helped them with the Ref # DSMG/MBL/0909/997 dt 8th Sept 2009 but still getting calls fro the settlement.

They have also sent me an legal notice for the same.

Its really frustrating please help

Attached photocopy of the Settlement Letter.

My acount with icici credit card as i was told by the people in icici videocon tower was closed almost 4-5 years back my card no. is [protected], but this time as i was applying for the loan the banks r tellin me that i'm a defaulter as i kno that no balance is due from my side please help