ICICI Bank Complaints & Reviews

Hi,
This happened two months before. I visited the ATM/Bank of ICICI @ Sholinganallur after banking hours, to drop a cheque. As there was no pin/stapler available to attached ATM, i was trying to reach out to bank employees (adjacent entrance) through the half closed shutters. Immediately, the security guard, appeared from within, and asked me not to enter the bank after banking hours. I did not enter the bank, but instead asked him why there are no pins, and whether i could get one. He was insisting on me moving out, but never lent his ears to my request. He started shouting at me, and he telling me the rules, and how he is empowered to handle the situation by opening the fire with his gun.

I was shocked, by the attitude of the security. He has the permission of the authority to shoot at people or theif and kill them. The judgement of whether a person is theif or general public with ignorance should be ascertained in the first place. And in my opinion, he is not supposed to reveal his power to open fire. The bank authorities / Home ministry should take utmost care in vesting such powers to security staff. They should have continuos evalutation scheme whether this person is stable minded. Since most of the security staff are not well educated, the tendancy to turn hostile is high.

So i kindly request the concerned authorities to educate such people, how to handle different situations and be in stable mind. And not just boast of their powers.

Dear sir,

I have taken the loan from Citi bank & ICICI bank,

I have not repayment done last Six Month,

Because I have not working presently, I am now unemployed at present.

Please suggest me,

They are not give any notice for me,

What can i do for this,

Please help me,

Regards
N.Soma sundaram

Resp. Sir

My Name is Vishal Prabhakar Patil I had working in ICICI Bank Pvt. Ltd.
as Credit Officer in 2006-07
My Joining Date is 01-Jul-06
But I dont have my resign date and Emp Id
For the PF Application that i required
Pls forward it on my mail id
My PF No is DL/32000/18728

Hopeing your reply

Thanks & Regards
Vishal Patil
[protected]

I have purchased tax saving bonds ( bond holder No.6580871), Feb.2005. The redemption date is 8th April 2010. I have also submitted my Bank details and other particulars with reference to Bank's letter dated 17th Feb. 2010.I have not received the redemption warrant till to date.

Dear Sir/Madam,

my twoweelar no is AP25N3865.
I dont have my lone no so please send my lone no and acount statment.

please send as early as possible,than i can pay the balance amount.


Thanks & Regards,

K.Naveen kumar.

I am C V Haridas,Sivasakthi,Podikkund,PALLIKKUNNU POST,Kannur-670004
On 27.02.2001,vide Application No.A 1394697 invested Rs.20000/-to ICICI Safety Bonds,February 2001.
( The Bank Draft No.854702 dt 27.02.2001 drawn on State Bank of Travancore,Calicut (Kerala) Branch
Soon after sending the application along with the draft, I was transferred to different places.
The relative Bonds have not been received so farbr...

My credit card no-[protected] already settled my credit card outstanding amount in the year of[protected]amt-4702/- clear amount ) but in CIBL report they mentioned "WRITTEN OFF", I am not able to understand ICICI bank behavior already closed all transaction with ICICI why the hell they have given my name in CIBL. Please help me in this matter..
Let me know what i can take action on ICICI bank.
Despairingly waiting your help.

Regards,
Ranganath

I AM HAVING 3 NOS BOND ICICI TAX SAVING BOND-012005-TSB-ONE VIDE BOND HOLDER NO.[protected] AND CERTIFICATE NO 125896 WITH HAVING DATE OF MATURITY 10/03/2010. TILL DATE I HAVE NOT RECEIVED THE REDEMPTION AMOUNT ALONG WITH INTEREST FOR THE YEAR 2009-10

Dear sir,
I Mr.Mohammedhusen Ushamanbhai ghanchee bearing the Two Wheeler loan A/c.No.LTDHK[protected].At your Ahmedabad.Gujarat Branch.
With Regret i inform you that I Have already paid all the Due Amount as on 18.01.2010.at yr ICICI Opp.Sales india,Ashram Road,Ahmedabad.during my personel visit & the instruction given by yr Loan Dept at the same time.Also at that time the N.O.C Letter for RTO Clearance was not issued to me & as per assurance by yr loan officer the N.O.C.Must be reach to my Resi Add within 7 Days of Final Payment(18.01.10).
Than after 15 Days, when i personaly visit to yr said branch again the officer promissed me that you will definatly recd yr N.O.C for two wheeler within 7.Days & submitt requisation on internet to yr Bombay Office in my precence.
But still today i have not recd the Said Accounts N.O.C.Letter from your Side this is very much shameful for yr org.
Further once again i request you to send me my N.O.c.as per my residential address. I am facing to much trouble withot the necessory procedure of R.T.O.pl treat urgent & intimate me by said email id.

Thanks a lot.
Yours,
Mohammedhusen U Ghanchee.
Beka tekri.
Opp.Masjid.Kacheri Road.
Dholka.Dist.Ahmedabad.gujarat.

Dear Sir,
I am bond holder no 6234316 of ICICI Tax Saving Bond(Option II). My Distinctive No. : 364355 – 364360, Certificate No. 82338. I have received the redemption amount of the above mentioned fund vide cheque no. 213591 of ICICI Bank Limited. But my Bank A/c No. mentioned therein is non-existent now. As instructed by the local office,I have returned the cheque to 3i Infotech Limited,Tower # 5, 3rd Floor, Infotech Park,Vashi Railway Station Complex, Vashi,Navi Mumbai-400 703, Maharashtra, India with a request to send me the either another cheque with the latest account detail provided by me or directly credit the amount into my S.B A/c of Bank Of India (detail provided in my letter).I also have send a cancelled cheque of the latest A/c with the letter. Now how do I know the status of my request as I have neither received any cheque nor any amount get deposited into my A/c by corebanking facility. Please give me the status of my request.

I am using icici bank credit card no [protected] since nov 2007 and on 11th march 2008 I swiped my card for Rs 20000 and called customer care on 13th march 2008 to convert the transaction into the emi and on customer care I was told that I would be charged 10% reducing rate of interest but when the charge was levied in the month of may 2008 then I found that they have charged me 18 % of reducing rate I shared around 100 e-mails with them and all the mails are with me in the record but nothing happened from there side then in the month of Oct 2008 I presented this case in Banking ombudsman and on 22nd Jan 2009 a meeting was organized by Banking Ombudsman between me and icici bank officials though I was absent in that meeting but the case was in my favour and they ordered icici bank to adjust all the extra interest which they charge from me into my loan balance account on 22nd jan 2009 but till yet they haven’t did anything and as a loyal customer I was paying them all the emis regular and after 1 year of winning the case also I paid all their dues well in advance and I paid the total amount due till Dec 2009 but from Jan 2010 I had stopped there payments because they were not reversing my charges and now daily I am receiving the calls from there side and they are harassing me to make the payments and they call me up and tell that should we sent the person for taking the payment but they don’t see that why I am defaulter I am defaulter because of them because they are not making the payment they are harassing thatswhy when there was no way to take my money back I stopped their payment. I hope so you will look into the case and help me in this regard. There are some webites below in which many of the customers and Icici bank employees have given there nos that even they are not getting there dues after being a employee of the company. Instead of Khayal apka the new slogan for icici bank should be gali gali me shor hai Icici Bank Chor Hai.

Enclosures
1) Letter of Banking Ombudsman

icici credit card number:[protected]

i need to place a severe complaint regarding the nodal officers ms. arunjyoti and aunanda rao of icici. they have been very incompetent in resolving my issue. after placing 2 complaints on consumer forum they have taken 2 years to address my issue. they claim they have given me a service gesture by reimbursing all the financial charges. but they are not undersatnding that it is not a service gesture . they have wrongly charged me charges which they have partially reimbursed. they cannot prove by any means that the outstanding payment which they so claim is for the unpaid purchases. they are accusing me by saying that i have agreed for emi's which is completely incorrect i have never accepted it. infact i had to remind ms. arunjyoti several times to inform me the balance outstanding as a direct amount, but she kept giving me outstanding balance in the form of emi's. it has been a complete stress and mental harassment in dealing with the so called highest level of customer care department.

i have been tortured daily in every email of theirs. they took nearly 2 years to reverse just a partial amount.

i really request some sensible person to handle this issue. i do not want to deal with these people any more. just want to finalise once and for all.

they have again sent me a bill of incorrect outstanding of Rs. 11000/- and threatning to add financial charges. i dont want to deal with them any more.

please help me in resolving this issue at the earliest.

please dont let these two uneducated people call me again. they are simply useless and should be actually sacked off their jobs or rather should be demoted as freshers to the lowest level in customer care and should be given training in problem solving and customer service ettiquetes.
I request some one more competent than these two females with much understanding to call me to resolve this issue.

My ICICI Bank credit card [protected] has been abruptly blocked by ICICI Bank since more than 1 month because of non usage. This is a Gold Credit Card of mine and the credit limit was more than 2 lakhs on it. I had contacted ICICI Bank helpline and they directed me to fax them my IT returns on a Mumbai number to get my card reactivated and my original credit limit restored. I tried many times to fax the same but the fax could not be connected even from different nos. Unfortunately my credit card still lies deactivated and credit limit zeroed. Need help for reactivation of my credit card and restoration of my original credit limit. ICICI Bank helpline people may be having details of the calls I had made to them in this regards.

Dear Sir,

I have paid all dues for my ICICI American express credit card.

My ICICI - American Express card no is: 3770 xxx xxx 08006
Transaction no: M312383

But still its status is not changed in CIBIL.

Please help me as soon as possible,


Best regards
Mohit Kumar
+91 [protected]

To, Date: 24.12.2009
Officer In Charge,
,

Dear Sir,

Sub: Fraudulent encashment of cheques involving Rs. 1, 50,000.

I hereby lodge a formal complaint with you regarding a fraud.

My brother Mr. N.C.H Narasimha Rao, presently residing at Kenya had issued three cheques ( details of which are given in the table below ) in my favour dispatched through Kenya Government Postal department on 02.12.2009 addressed to C/o M/s Anu’s Laboratories, A- 49, Madhuranagar, Vengal Rao Nagar, Hyderabad – 38.

Cheque no Date Payee name Amount (Rs.)
916301 27.11.2009 N Krishna Prasad 55,000.00
916302 27.11.2009 N Krishna Prasad 45,000.00
916303 27.11.2009 N Krishna Prasad 50,000.00

However, the cheques were not received by me but to our surprise my NRI brother’s account maintained with ICICI Bank Limited, JNTU, KPHB colony, Kukatpally vide account no.[protected] has been debited for the aggregrate amount of Rs. 1,50,000/-. This was noticed on 18.12.2009. On inquiry by me from Mr. Uday Kishore, Branch Manger, ICICI Bank Ltd, JNTU, KPHB, Kukatpally, Hyderabad, we found that the cheques have been deposited at State Bank of India, Wagle Industrial Estate Branch,Thane, Mumbai, by some unknown person fraudulently representing to be me (i.e Mr. N Krishna Prasad). On further inquiry by us, we were told by Mr. Maty, the Chief Manager, State Bank of India, Wagle Industrial Estate Branch, Mumbai, over telecom ( contact no. [protected] ) that though the cheques were deposited for clearance at his branch, the Fraud account holder, who managed to encash the cheques, maintains account with a Branch at Varanasi vide account no. [protected]. We contacted Mr. Shiv Jha, Branch Manager, SBI, Rath Yatra Branch, Varanasi, UP over telecom (His contact no. [protected]) and he told us that the cheques for Rs. 150000 have been encashed by a person having account with their branch vide account no. [protected]. We were also told that the branch is a new branch of SBI and the account was opened on 16.12.2009 just one day before deposit of the cheques at Mumbai. Further, the Branch Manager at SBI Varanasi told me that the person has already withdrawn Rs. 1,20,000/- and a balance amount of Rs. 30,000/ is lying in the said account. On his advice, we formally have lodge a complaint with that branch on December 22, 2009 vide mail id. shiv.[protected]@sbi.co.in with an instruction that the balance amount be blocked and refunded to us. We are also informed that the account is now blocked and necessary inquiry has been initiated by the Branch Manager. So far, we have also lodged complaints with the following authorities:

1. ICICI Bank Limited, JNTU, KPHB colony, Kukatpally, Hyderabad, by hand and also vide mail id. uday.[protected]@icicibank.com,
2. Executive Director, ICICI Bank ltd at [protected]@icicibank.com
3. [protected]@icicibank.com,
4. Ombudsman, Hyderabad, RBI vide id [protected]@rbi.org.in
5. Ombudsman, Kanpur, RBI vide mail id [protected]@rbi.org.in
6. SBI, Rath Yatra Branch, Varanasi through mail vide mail id. shiv.[protected]@sbi.co.in
7. Chief Manager, SBI, Wagle Industrial Estate Branch, Thane, Mumbai vide mail id. sbi. [protected]@sbi.co.in Monday, December 21, 2009 5:02 PM
8. Mumbai helpline : helpline.[protected]@sbi.co.in Monday, December 21, 2009 4:29 PM

For your kind information, I also maintain a savings account with ICICI Bank Limited, JNTU, KPHB colony, Kukatpally, Hyderabad, vide account no.[protected] wherein I was to deposit the said cheques on their receipt.

We would like to submit that despite mails and conversation over phone we are yet to receive any formal communication from SBI, Rath Yatra Branch, Varanasi UP and also the whole amount of Rs. 1,50,000. We strongly believe that few staff of the postal department, Government of India and staff of banks including Bank Manager, SBI, Rath Yatra Branch, Varanasi are all part of the whole fraud.

Therefore, I request you to make a detail investigation into the issue and take appropriate action against the culprits / frauds and help me to get my money back. We pray you to do the needful at the earliest and ensure the refund of my money to meet urgent medical expenses of my family.

Thanking you

Yours truly,


Mr. N Krishna Prasad (Complainant)
Phone no. [protected]
Plot no. 11, House no. 3-100/A/2,
Sainath Nagar, Near Cetwin colony,
Nizampet Road,
Kukatpally
Hyderabad 500 072.
India


My NRI brother’s details:
N C H Narasimha Rao,
Cell no. [protected]
Email id: narasimha.[protected]@karuturi.com
C/o Shri Karturi Ltd.
PO no. 729, M01 South Lane Road,
Naivasha, Kenya,

my name is A.JEYASINGH , my icici bank current account no:[protected]. my current account opened on 22 mar 2010.and deposit RS 11128. till the account is blocked by icici. i went to ask the thoothukudi branch they said " pls call the customer care" and i called the customer care mumber[protected] on 2.4.2010 3.42 pm .. they said " pls contact the thoothukudi branch" . what can i do?
by
a.jeyasingh

Dear Sir,

I resigned this company(i-solutions) which is service provider to ICICI Bank Ltd. on July 2008 & i submitt my resignation letter,no dues certificate & PF forms duly signed and submitted to my reporting manager Mr.CHETAN YALLAPRAGADA,Visakhapatnam,AP. I worked in Medical equpiment loans division(PE LOANS,SMEG). My Employee Id is 18043 & my pf account no. is MH/94095/6759.Well my concern for the day is I havn't received any sort of information or e-mail by the responsible team, nor did they acknowledge me about the status of my PF proposal.please let me know my status n help me in provinding the PF as early as possible. Kindly provide me settlement amt.& P.F
If there is any process for this so pls revert me in my mail ID & plz provide the concern HR number
Pls do needfull
my mob. no. : [protected]
Email id. : kishorechalla.[protected]@gmail.com

ICICI Bank Collection department is harassing me for not my fault and made my credit a mess.This is in regard to my Car Loan A/C No. LUDEL[protected].It was a 03 years loan and i paid constantly till 2 and a half years then all of a sudden Bank calls me and said my payment is bounced but after verifying from my bank(Canara Bank,Sector-05) they did not present the payment in my Bank A/c instead they presented the same payment to the same bank(Canara Bank in Sector-03) but in a different branch and a different account number (whose last four digits were matching with me) so how can that be cleared and for this i did correspondence with the ICICI Bank for five months(Head Quality department in ICICI Bank and wrote to the MD also) but they are not accepting it instead they are throwing this fault to my bank whereas when i approached my bank they again pushed me towards ICICI Bank.I am a lady having a small child can not run around to these banks doors and my husband works outstation so i did not find any door to knock but luckily saw this on google. Pleaseeeeeeeeeeeeeee save me from this mental torture and advice what can i do????

so far I have not received any interest with the principle amount due on icici bonds-012005-TSB-one. If it is sent by mail please give me the POD no: and the address which it is sent by you...

Sir,


I am ICICI Bank User since long time, I have a salary account with you.

On 9th of March 2010 my ICICI Debit card was misused on HDFC bank ATM, Gole Market, Delhi. Someone withdrew Rs.15000 from my Account.

I filled an FIR with Police and also complaint to ICICI Bank.
But still I have not received any call from ICICI fraud department and no money was reverted back in my account.

The whole footage of the fraud is visible on CCTV camera with HDFC bank.
I have an FIR copy.
My new also came in a News paper(Naidunia) on 16th March 2010 on page no. 5
Website – www.Naidunia.com

I am a salaried person and whole of my salary has gone.

No One has called me from ICICI bank till now, no one went to HDFC bank and Police station for enquiry
and now when I call up ICICI customer care,
They say they cant revert money back.


I hope you would take some action
And my money will be reverted back.

Thanks and regards

Gaurav Gupta
My ICICI bank Account no.[protected]
Contact no. [protected]