ICICI Bank Complaints & Reviews

REQUEST NO. SR65420415

ICICI CREDIT CARD NO. [protected]
VALID 05/07 TO 05/11
NAME : LALIT BABU
D.O.B. : 07/07/1980

Dear Sir/Madam,
My name is Lalit Babu R/o 713-B, Baba Farid Puri, West Patel Nagar, New Delhi-110008. I have received a call of One Touch Solution (I) Pvt. Ltd. Tele coller. He was told me about his membership plan and take all of my personal detail as like Mother Name, Father Name, Address, Date of Birth, ICICI Card No. & Expiry Date of Card. I was not done for join this membership but a some of Rs. 5490/- deducted on my ICICI Credit Card A/c No. [protected] by his verification department. Second time I have received again verification call, he was told me that package is sent in your home. I told them that, how can sent on my address of this package. I was not done in his membership. He told me then if you done this opportunity. It is 420 Case because neither I provided three digit Code Number to him nor I have done this opportunity.

I therefore requested to you take the action on this dispute matter on behalf of me on first priority base at the earliest. Give me reply at the earliest. I m waiting of your mail.

They write a mail to me that he will be return back Rs. 5490/- but I have not received any of amount of Rs. 5490/- till date. They are accepting that make a mistake by side of them.
I have already a recording which they are accepting for making of mistake.

I have make lot of call of this matter but I have not received my amount of Rs. 5490/-
I have lot of Losses in this period. So I can’t pay this amount to you.

My Email ID: [protected]@rediffmail.com

You will take action immediately against this Party :

ONE TOUCH SOLUTION (I) PVT. LTD.
G-2, Block, SDF Building, NSEZ, Phase-II,
Noida-201305
Contract Person : PAYAL
(M) : [protected]
Date of Transaction : 21.04.2008 and Amount of Rs. 5490/-

Thanking You,
[LALIT BABU]
[protected]

I had student account in ICICI bank. After my college days i moved from that place. I have requested to close the account. They have not closed the account. It has not been operated for 4 years. Now my friend mistakenly transfered amount to this account as this account number was registered in his payee list. we enquired with bank they are telling this account is active and amount is deposited in this account. Cheating part is now they have deducted Rs15000 for not maintaining minimum balance for all this four years. I have send several mail to that Branch manager he is not replying. Even I spoke to that branch they are telling manager is not here or busy, they are not connecting to manager. Every time different people attending the call and no action have been taken. The ICICI branch manger, Bangalore where i have now salary account is telling for this problem it has to decided by that branch manager only. I am not getting any response from him. They have taken Rs15000.

Dear Sir

My Name is Krishnakumar.M
DOB : 02.03.1974.
My ICICI Credit Card # [protected].

I have taken Loan from my ICICI Bank Credit Card for an maount of Rs. 21000 on 27/06/2006, but not utilized due to personal problem and the same amount of Rs. 21000.00 was returned on 04/11/2006.
During this period i have not paid the EMI Amount, since was out of station on employment.
The amount actually due to bank from me is the 4 mths Interest + penalty for non payment of EMI, but they have sent statement for Rs. 4460.06 on 21/11/2006, which was not agreed to me.

The dispute starts, now i have called the banker on 06.05.08 and settled the same for Rs. 2500.00 as full & final settlement.

So humbly request your goodself to remove my name & my personal details, if any, in the black list.

Kindly confirm with an acknowledgment.

Thanking You
Krishnakumar.M

I was having a Credit Card# [protected], for which there were some issues about the settlement. It all happened in year 2007 when I was told that my credit card principle outstanding (after reducing the interest and service charges were around 25, 000 and I need to pay Rs 20, 000 in one installment to clear off the dues. The call was given by Mr. Pawan from Jhandewalan ext Branch. He gave me details of my account as till then I spent around 45, 000 from credit card and made payments of 30, 000 towards the card since it was issued. Rest of charges was only interest and service charges. I was eager to remove and close this card account so I made payment by Cheque# 124837and requested a settlement letter. However the letter was not issued. I destroyed the card and thought that the account was closed.

But, again I got call from ICICI bank, this time from Rohini branch, and they said that there was a nominal amount due of Rs 5180, I need to pay that. I again paid that amount, hoping this time it will be closed.

On 8th of May, 2007 when I checked my ICICI salary account#628******060 was leaned by Rs -65, 702 and the available balance in my account was became negative. It happened without any information, or intimation given.

When I called customer care, they said it was because of the above mentioned credit card# the account was negative and I need to again settle the credit card. To discuss about the settlement, they called me to their Rohini Branch (Sector 8, SD Tower). I was in high fever, still I went because I was in extreme tension, and I was unable to decide what to do after this shock. After going there and discussion the issue with people (Mr Raman, Mr Krishna Kumar) in credit card, I was told that I need to pay atleast Rs 45, 000. They said that the entire amount I paid was only interest on the amount I spent with card. The principle was still due and I need to pay that.

Now I am really hopeless, I don’t have any money with me, bank account is frozen, don’t know what to do with this credit card balance, and the false commitment from ICICI people. The ICICI bank, these people who can’t understand people’s problems and play with them for their incentives, and Mr Kamath, I really wish you should find yourself in same position in which I am right now.

Regards,
Manish Kumar
Cell# [protected]

CLAIM LETTER



To, 26/04/2008
The Branch Manager,
ICICI BANK LTD.,
CIVIL LINES,
ALLAHABAD,


Dear Sir,

I have a D-Mat account no.[protected]IN-302679) with your bank. I had sold 23 shares of TCS and 10 shares of INFOSYSTCH in sett. no 2008072 through my trading account in Karvy Stock Broking Ltd. The pay-in for the sett. no. 2008072 was on 17/04/2008. I had submitted the TIFD (no.[protected] for these shares on 16/04/2008 at around 10:00 a.m. 24 hours before the pay-in time (scanned copy attached) with the same day execution date. The said shares have been auctioned by Karvy Stock Broking Ltd. saying that the shares have not been received.

An auction difference of Rs. 3020.45 (Difference of Sale Amount Rs. 36931.59 and Auction Amount Rs. 39952.04) has been debited. Furthermore the price of shares has taken a beating (Closing price of TCS is Rs. 889 and INFOSYSTCH is Rs. 1684 on 25/04/2008). I had sold TCS at an average rate of Rs. 960 and INFOSYSTCH around the same rate. Hence I am incurring a loss of Rs. 1633 on TCS from my sale rate.

Hence please pay me Rs. 4653.45 (Rs. 3020.45 + Rs. 1633) the loss incurred by me due the negligence of an employee of your bank.


Regards
Nawal Kumar Agarwal
[protected], [protected]


Enclosures : 1. Photocopy of TIFD
2. Photocopy of Contract Note of NSE
3. Photocopy of Auction Bill of NSE
4. Photocopy of Client Ledger
5. Photocopy of Auction Bill of KARVY

I have been suffering from this ICICI Bank System, neither they are resolving my issue and their DSA has been calling me again and again and insisting me to pay for that amount which i haven't used.

Please see below for my concenr i sent as FAX/Email as per ICICI customer care so many times, but haven't get any solution as yet...

_________
To,
Manager
The ICICI Credit Card Division
Subject: Regarding raising dispute for transactions on my card, Complaint
Number: SR56579370

Dear Sir/Madam,

I have been issued ICICI VISA Card: [protected] in 2007. On January
24, 2008, I was tried to made a transaction of Rs: 25450/- at APNA FANCY
JEWELLERS, New Delhi using this card, but unfortunately the Swipe machine
was not able to print a transaction receipt at that time and the merchant told
me that he will not claim this transaction because he is not having any proof,
but in my current statement generated on 18th February 2008 I can see that
ICICI bank has billed me that amount of 25450/-, which I not used. I also called
customer care and they gave me its TRANSACTION ID 723822 and Complaint
Number: SR56579370 and they told me to write a letter and fax to you at 022-
66466683, with my concern.

Hence here I am requesting you to please investigate this dispute and reverse
the amount of 25450 in my credit card account.

Regards,
Manoj Verma
Mobile. [protected]
Address: RZ-99, Veer Nagar,
Sagar Pur West, New Delhi-110046
Complaint Number: SR56579370

I have applied for credit card in the first week of feb, 08. But so far i have not received the same nor has been deliverd to my address mentioned in the application form. But in the 2nd week of march, 08 i got call from icici credit card division for making the payment of rs.1, 80, 000.00 towards the purchase against credit card.When i asked them where the card has been delivered. Firstly they told me somewhere in thane and 2nd time after 15 days they told me that the card has been delivered to borivali address. The above both address are not maching with my original address for which i have submitted telephone bill along with application as proof of address. Based on the threating call from icici credit card division i lodged police complain at koper khairane police station, navi bumbai(Where i am staying). Yesterday i.E on 08.05.2008 morning one mr.Deepak from icici bank, rcv dept. J.B. Nagar, andheri office came to me and shown me the forged document such as pan card, which is totally different than the original.

Since the card has been delivered to the forged persons address, on the bassis of the above mentioned forged pan card the sum of rs.2, 82, 467.00 worth of purchases/ cash withdrawal has been made for which i am no where concern.

My plea is as a matter of fact the whole episode is because of the negligence of the credit card division icici bank and i must not be further harrased by the icici bank.

I am salary account holder of icici bank.I recived a personal loan for Rs 50, 000 at (11%) at 1758 EMI.After 15 months i recived a call for topup saying that i will be topup and recive a chq for Rs 55, 000 with 11% and an EMI of Rs 2300.Also they have taken a cash of Rs 946 towards insuarance. but after 1 month i recived a chq for Rs 27000 at 19.5% EMI of Rs 2030. ICICI BANK is Turning like a finance company and started grabbing people money.
Goverment have to take steps to monitor and stop this kind of activity.

DEAR SIR
MY ACCOUNT NUMBER[protected].FROM THREE MONTH I GIVE REQUIRED PEPER FOR 4 TIME IN PARBHANI ICICI OFFICE. BUT ICICI BANK YET NOT PROVIDE ME USER NAME, PASSWORD FOR INTERNET ACCOUNT AND ATM CARD

I had availed a personal loan of 36 months' tenure from ICICI bank's Hyderabad -division, with an auto-debit option from my salary account.
I was concerned about ICICI sending cheques for clearance on 7th every month since 7th was (roughly ) the salary date at the organization I worked for. This could get as late as 9th or 10th depending on what day of week 7th falls on. As told by the DSA staff (who represent the bank at the time of application of the loan), I duly filled in an application on white paper, requesting not to send these cheques until 10th. I had also called up the call center people immediately when my loan was sanctioned.

I had submitted, email ids, phone number etc while applying, but never received *any* communication regarding payments. Meanwhile I notified them of a change of address, so that the cheques would be returned in my current address.

When I contacted the call center letting know that I have payed the last ever EMI, (since it was 36 months now) I was told there are pending charges for cheques bouncing owing to ' insufficient balance in account ' and that 4 times.

When I spoke to a sr.manager at the bank, he tells me the request for delayed collection hasn't been notified and the I'll have to pay the amout, no matter what.

Finally I had to pay up, apart from being impolitely talken to, a s if i were some ignoramus who made a mistake.