Claimed

ICICI Bank Complaints & Reviews

3.3
Updated: Jun 2, 2026
Complaints 23783
Resolved
14308
Unresolved
9475
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ICICI Bank reviews & complaints page 116

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shikha_Yadav
from Lucknow, Uttar Pradesh
May 27, 2022
Report
Copy

Today (27/05/2022) I checked my account statement and noticed that my account has been debited with Rs. 590 on 25/05/2022 for ECSRTNCHGS240522_SR[protected] . I don't know what is it for. I didn't receive any message or mail for the same. Rs. 590 is not a less amount. I wouldn't have got to know if I wouldn't have checked my statement.
I want my money back. I don't have money to give for unnecessary charges.
A/c No.[protected]
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a06d5j) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Aakash Dharra
    May 27, 2022
    Resolved
    Report
    Copy
    Resolved

    Why no deductions msg was provided ?Give back my amount otherwise will surely go to consumer forum against u.
    Jul 23, 2022
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    May 28, 2022
    ICICI Bank Customer Care's response
    Dear Customer,

    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      Manikanta1991
      from KAKINADA, Andhra Pradesh
      May 26, 2022
      Report
      Copy

      I've opened a salary acc with ICICI in the Jan 2017. During that time, the agent insisted me to open an ICICI DEMAT account by informing that the service is of free of charge for lifetime and opening charges also free. He also said that they want to meet targets and hence they are targeting people who are opening Salary/Saving account with ICICI. But still I rejected by saying I don't want to open any DEMAT account with ICICI.

      Despite my rejection, the agent has opened DEMAT account under my name may be by forging my signature which I've given for opening salary account.

      Though I didn't use the DEMAT account by ICICI, they are charging me every year as "DMC/160****************21 DP CHGS TILL JAN-22" with INR 826 from my ICICI Savings bank account.

      Also, there is no intimation in the form of SMS or email to me when the amount is being debited from my ICICI savings account.
      ICICI Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        T
        Thilak3064
        from Bengaluru, Karnataka
        May 26, 2022
        Resolved
        Report
        Copy
        Resolved

        Address: Bangalore

        Dear Team,
        I hold account with ICICI bank with account number :[protected], On May 26, 2022 my account had been debited with 826 with description DMC/IN[protected] DP CHGS TILL APR-22 against my DEMAT account which i have not opened ever..
        need your intervention to get my money credited back.
        Jul 22, 2022
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        May 28, 2022
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          Mayank121291
          May 26, 2022
          Resolved
          Report
          Copy
          Resolved

          My name is Mayank Singh and Rs. 569.77 was deducted by ICICI for no reason. I have never used my DMAT account and was forced to open it by the bank employee. He specifically told me that there will be no additional charges but the amount was deducted without any notification and I was left to dry.

          The transaction is illegal, I only want my money back.

          Please contact : [protected]@gmail.com
          contact : [protected]
          Jul 11, 2022
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          May 30, 2022
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            riteshrc13
            from Kolkata, West Bengal
            May 26, 2022
            Resolved
            Report
            Copy
            Resolved

            Address: Kolkata

            I am Ritesh Roy Chowdhury from Kolkata and today I saw that Rs.268 is deducted from my account as DMC/IN[protected] DP CHGS TILL A
            PR-22.
            I have never used the ICICI Direct demat account to trade in market. So why I am charged this amount and also this deduction was done without any prior intimation through mail or sms.

            I want this clarified and want the amount to be credited in my account.
            May 28, 2022
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            May 28, 2022
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a06d7m) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              F
              faqatmurtaza
              from Ranchi, Jharkhand
              May 26, 2022
              Resolved
              Report
              Copy
              Resolved

              I have more than 1 lakh balance however my payment declined due to insufficient fund and get messages for you have only 1k limit available.
              Jun 30, 2022
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              May 28, 2022
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a06d7e) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Ajit#1
                from Pune, Maharashtra
                May 26, 2022
                Report
                Copy

                I submitted the KYC on 24-APR-2022 and is still pending till date, why is it taking this long ?
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0693s) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  K
                  Kalpana SN
                  from Chennai, Tamil Nadu
                  May 26, 2022
                  Resolved
                  Report
                  Copy
                  Resolved

                  Loan Part Payment not Credited/received

                  We have made the loan part payment for our ICICI Bank Loan amount 322230/- on 17/05/2022. Payment was done from the amount with Union Bank. The transaction is successful and the amount is debited in the Union Bank. But the credit is not reflected in the ICICI Loan account till date. Nor is the payment returned to Union Bank. We have made the payment through ICICI Bank website and the payment portal is IBIBO Web Pvt Ltd with thier bank details....
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy
                  B
                  BNa
                  May 26, 2022
                  Report
                  Copy

                  Address: Bangalore

                  Hi without my knowled bank have deducted such a huge amount and there is no message no information so please help me with it
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,
                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a068kf) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    swathidiya
                    May 26, 2022
                    Report
                    Copy

                    I have seeded KYC verification in EPFO on 17/05/2022. Its not yet approved from bank because of this i am unable to proceed further.
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Customer,
                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a068kp) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
                    swathidiya's [Complaint's author] reply, May 27, 2022
                    I am unable to send email to [protected]@icicibank.com
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      Prasanth2606
                      May 26, 2022
                      Report
                      Copy

                      Address: Sanjeeverayan Kovil Street, Old Washermanpet, Chennai - 600021

                      I'm working with World Bank. My bank account got deducted every month in the name of ECS. This month they deducted totally Rs 37000.
                      Now they deducted Rs 5000 on 22nd May'22 and today I received my salary of 32K which also got deducted immediately. Deduction happened totally of 64 times of Rs 590 each
                      When I called the customer care they said it was because my EMI from Cashe. Money auto debit was bounced because of insufficient fund while I already the paid the EMIs on time. There is no information on such charges is pending in my account which will be deducted.
                      This is a fraud bank and I am submitting the same complaint to RBI and Nadal officer, Ombudsman, SEBI and Consumer Court. Also I'm going to escalate this issue to World Bank to get in touch with RBI officials.
                      I really in need of money as i'm in emergency situation and have to pay hospital expenses
                      Please stay away from ICICI. one of the worst bank in India.
                      ICICI Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        H
                        Hari Priya Ch
                        May 26, 2022
                        Report
                        Copy

                        Address: Financial District, Gachibowli Branch, Hyderabad, India

                        Dear Sir,
                        I, Hari Priya Ch, have my PF account.
                        I have newly seeded the ICICI bank account in KYC section.

                        I have made this request on 30/04/2022. But It is still showing KYC pending approval.
                        I am unable to do the PF transaction unless it's completed and I have an urgent need for this.

                        Could you please do the needful to the concerned department to complete this KYC pending.
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a068kk) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
                        Hari Priya Ch's [Complaint's author] reply, May 26, 2022
                        I am unable to send email to [protected]@icicibank.com
                        Hi,

                        Was your issue resolved by ICICI ? because i have the same issue and dont know where to ask ?

                        Thank you
                        Ajit
                        Helpful
                        Found this helpful?
                        2 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Ritshv
                          May 26, 2022
                          Report
                          Copy

                          Unauthorized transactions

                          I have had ICICI savings account for more than 12 years. I also have the ICICI direct account that is linked with the savings account. Never had any problems but today I noticed several transactions done on my savings account related to the linked ICICI Direct account. These look like EBA/EBA/EQPEAKMGN/...I also noticed trading done on my account that I have no idea about. Can someone from ICICI please help understand what is going on. This...
                          Helpful
                          9 other people found this review helpful
                          9 found this helpful
                          Write a comment
                          Report
                          Copy
                          A
                          Asdfhg
                          May 25, 2022
                          Report
                          Copy

                          Hi this aswini, I have taken by phone emi from zest money app connected with my savings account icici bank. That emi date is every month on 5th date for 9months before that I have paid for 6months on 30th every month but my last due date every 5th...this month I don't have cash to pay on 30th so tht last due date I will pay on 5th May... AMT WILL REFLECTED ON 5TH MAY... AFTER THAT SLOWDOWN AH AUTO DEBIT IN MY ACCOUNT ONCE I WILL SEE MY STATMENT STATUS AMOUNT WILL DEBITED WHAT A RUBBISH IS THIS... I NEED CLARITY WHAT ABOUT ECSRTNCH...I WANT MY CASH RETURN BACK AND CLOSE IT OFF IF THERE EMERGENCY WE DONT HAVE CASH...KINDLY CHECK AND CONSIDER...IF PEOPLE ARE KNOWING MEANS WHAT IS ECSRTNCH WILL FACE IT ...I NEED MONEY THATS IT...I WILL SHOW YOU ONE PICTURE SO MUCH AMOUNT WILL DEBITED KINDLY ADDRESS IT
                          ICICI Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            pammu1436
                            May 25, 2022
                            Report
                            Copy

                            Cash Txn Chgs-Branch-Apr 22+GST

                            Dear Team,

                            I have got deducted my amount on 25/05/2022 of rs 643.10 under CashTxnChgs-Branch-Apr22+GST also on 12/05/2022 295.00 under CashDep Chgs 01-30Apr22+GST without any confirmation....
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy
                            S
                            Sujit Ahire
                            May 25, 2022
                            Report
                            Copy

                            Address: Bangalore

                            Hello,

                            Within 15-20 days bank has deducted around[protected] rupees. Why they are charging i dont know its my salary account and it comes under the nach_adn_chrge_ingen something like that please resolve this issue aspa. Today 433 rupees got deducted again.
                            ICICI Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              T
                              ti2020
                              May 25, 2022
                              Resolved
                              Report
                              Copy
                              Resolved

                              Without any prior notice or email, my bank account has been frozen since almost 1 and a half week now, and there has been no action taken for the same. No reason has been given for this either. When we visited the main branch of the bank, the branch manager mentioned that he also doesn't have the required information. He told us to wait for the bank to contact us, which the bank has not done till now. Please resolve this matter as soon as possible, as we have our whole business halted due to the payments that are not being received or being sent.
                              Jun 27, 2022
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              May 26, 2022
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a068js) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                ShivaSingh19
                                from Mumbai, Maharashtra
                                May 25, 2022
                                Report
                                Copy

                                Address: Tilak Nagar Mumbai Ghatkopar Branch
                                Website: Epfo Kyc Verificarion

                                Hi,
                                Can Anybody help me Where Should I drop an email to ICICI Bank for Pf Bank account KYC Verification
                                It has been Around 2 weeks i've Submitted for Verification However there's no response from ICICI Bank
                                Please Do help me with Upadting my KYC Details
                                My Account is in Tilak Nagar Branch (Mumbai-Ghatkopar)
                                Hope ICICI Bank will help me with this As soon as possible
                                Thanks
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,
                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a064gy) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
                                Hi,

                                Was your issue resolved by ICICI ? because i have the same issue and dont know where to ask ?

                                Thank you
                                Ajit
                                Helpful
                                Found this helpful?
                                2 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  anujsingh2505
                                  from Bareilly, Uttar Pradesh
                                  May 25, 2022
                                  Report
                                  Copy

                                  Address: Bareilly ( u.p ), Bareilly, Uttar Pradesh

                                  My self - Anuj Kumar Singh

                                  ex employee of ICICI Bank bareilly ( credit card department ) through iprocess (people strong)

                                  C code - C211612

                                  issue- After giving resignation iprocess (people strong) didn't gave my FNF which is about 2 month 4 days.

                                  contact - [protected]
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit