ICICI Bank Complaints & Reviews

I purchased an iPhone 13 in January which had a 6000 rupees cashback offer and it was supposed to be credited within 120 days
It has been more than 120 days and has not been credited yet
I cannot reach an executive to talk to due to call assist which asks for atm card or account number along with 4 digit pin
How am I supposed to give you atm pin

I didn't applied for picture debit card but still I recieved one and an amount of 588 was deducted from my bank account as joining fee+ gst without my knowledge.

Credit card no. Credit Card No. xxxx xxxx xxxx 0006

This email is in reference to the late payment fee and interest charged to my ICICI Amazon credit card ended 0006 of Rs 500 plus GST & Interest of Rs 354.74 plus GST. in current month statement (May). I would like you to highlight the issue of delay in payment. I have not received the credit card statement from the date of issuing this card Due to the non-receipt of the statement, I am facing an issue of making the payment. But after that I have tried to make this payment with Amazon card payment option but due to similarity of ending card i have paid in wrong card. of icici bank. I am also attaching payment receipts in support of payment done.
I had made this due clear on 1st of May 2022. after self reconciliation.
So request you to please reverse these charges for frist time gesture.
Even though I am still suffering, the amount wrongly paid to card ended at 0005 on 22th of april 2022 and if you also charged this much then it will be difficult to repay this amount.
Thus, I request that you kindly waive the late payment fee and interest charge, for this time only, it was impossible for me to make the payment.

I had tried to pay my dues on 22nd but wrongly due to similarity in number and card it goes to different cards.
I also request you to provide a hard copy of the statement as well on a monthly basis. please go through the below payment details and advice how i can get my back ..

Thanks & Regards
Anoop

Unauthorised deduction of 1000 by google play

I recharge my jio prepaid number phone through Samsung pay for 666 rs 84 days pack
My Samsung pay upi show that transaction is successful even money 666 got debited from my account billing protral showing recharge is successful payment not done by Euronet wrold wide. I need my money back immediately since due to unsuccessful recharge my phone outgoing service are closed...

I am writing to dispute a fraudulent (charge or debit) on my ICICI saving account in the amount of rs30000. I am a victim of identity theft and I did not make this -charge or debit. I am very upset and frustrated. I haven't received any call, message, link and OTP and without my permission amount is debited from my account through Phone P. Kindly refund my amount to my bank account asap. This unauthorized transaction happened through phone...

I am writing to dispute a fraudulent (charge or debit) on my ICICI saving account in the amount of rs30000. I am a victim of identity theft and I did not make this -charge or debit. I am very upset and frustrated. I haven't received any call, message, link and OTP and without my permission amount is debited from my account through Phone P. Kindly refund my amount to my bank account asap. This unauthorized transaction is happened through phone p on 29 Apr 2022 at 01:04pm Transaction Id-T2204291304022012348646. Already raised complain on ICICI, but not listening, please refund my 30000rs, otherwise, I will escalate this issue to RBI. Please fix this issue asap. You people are harassing.

Dear Sirs,
I, Saurabh Gupta, have my PF account (UAN number[protected].
I have newly seeded the ICICI bank account because of a change in IFSC code (Account number is still the same as previously KYC verified with PF).

I have made this request on 04/05/2022. But It is still showing KYC pending approval.
I am unable to do the PF transaction unless it's completed and I have an urgent need for this.br...

I want to redemption of my bond, i called icici customer care they gave me email [protected]@[protected]@gmail.com and every time i mail on that i get a bot reply that mail didnt reach them, and I'm not getting proper assistance on customer care call eithet it's been more then a week I'm calling everyday.

Hi,

I have 2 tax saving bonds with details as below:

1. Bond holder number[protected]
Certificate number 250608
Distinctive number 468915
Tax saving bond 022001-TSB-two
Allotment date 22/03/2001
Redemption date 22/07/2004

2. Bond holder number[protected]
Certificate number 388884
Distinctive number 576768
Tax saving bond 022001-TSB-one
Allotment date 24/03/2000
Redemption date 24/03/2003

Kindly help redeem these as I am a senior citizen, and do not know how to go about this.

I made a recharge of 98 Rupees on 17th may, money has been deducted and recharge for my Vi number has not been made. It shows no additional data. As I used imobile app for transaction, please look into this problem as soon and initiate a refund for the same.
Transaction id is : [protected]

Hello sir,
This is deepika jain Sanctioned home loan from icici bank in August 2021 and submitted pmay form with the all documents, and My Rm from bank told me he submitted pmay form, but after many follow ups he told me on 28 Feb 2022 that your pmay form misplaced by bank so please come bank and fill that form again so I went and filled form that was the last that of submission of form after that I got letter from bank side that shows your loan is not eligible for the subsidy amount, but that reason is invalid because I am single owner of flat, I complaint again and again to bank and it's website also but they are not giving me valid answer and also misbehave with us so i complaint here for better result .please resolve my issue.
Thanks
Deepika Jain
[protected]

Hi Team, the issue is with late fee reversal charges that was confirmed over email of Rs 750 that was supposed to be credited. Also confirmed over email to proceed. There was also another request for auto debit reversal charges of Rs 450 that was later on settled for Rs 138 confirming over email.

That was unethically updated as a credit entry of late fee reversal on my cc. Emailed the rep to respond over the issue of late...

Hi,
I opened an account with ICICI 10 years ago as my salary account, while opening I was offered a Demat account by a bank representative saying this would be lifetime free and no charges will be applied. But recently I could see that 826/- has been debited from my account towards AMC of my Demat account. Please note that the bank didn't send any SMS regarding this transaction to my mobile. When I flagged this with the bank, customer service simply replied that my Demat would attract AMC as it is free for the first year only. SO bank is simply looting the money from customers with false products during account opening and now arrogantly saying that it would be applicable for the first year. If that is the case why I was not charged the same for the last 9 years?

Hi Team,

I was done a transaction at non-icici bank (HDFC bank) an amount of 10, 000/- on 02/05/2022 at time 17:39PM, amount got deducted from account I did not received a cash from the bank but I received a slip from that ATM saying that transaction got declined. I thought I get the money to my account automatically but that does not happen, so I took the transaction slip from bank trash slip and called icici customer care on the same date.

I clearly mention the same thing to him ask him to check my account statement to check the amount that not credited back, so he has taken the request and given me the request number -SR[protected]. After few days I got an amount of 1000/-, I got shocked and again called to customer care about this, why I got only 1000/- what is the issue, they told that the request taken person mistakenly noted amount as 1000/- instead of 10, 000/-, I got shocked I told him couple of times the amount how simply they told that it just mistake. Again they given me the another request numbers SR[protected] and SR[protected]currently they closed this incompletely because they did not receive any response from HDFC bank.

Due to mistake of customer care he took wrong amount I asked him to check my statement, still I'm suffering from past 15 days on the same issue, please sort out this issue and send my remaining amount. Please find same transaction slip in attachment and also below details.

My account Bank: ICICI bank
ATM bank : HDFC bank
Transaction Date and time: 02/05/2022 and 17:39
ATM NO: P1DCHD49
Transaction slip serial number: 3209
amount:10, 000/-
Transaction message: WITHDRAWAL TRAN.DECLINED CONTANCT BANK

A Deep discount bond of ICICI was purchased in the year 1997 in my Mother's name (dated 28th May 97) for Rs. 5750 with a maturity value of RS. 1 lakhs to be redeemed in 2017. The details are given here under:

Name of Bond Holder: Savita Saini
Bond Holder No: 2085-403
Certificate NO. 7174

To my surprise, when I contacted ICICI, I was told that the scheme had been wound up long back & I needed to approach IEPF to get a meager amount from them...

I request for taking up the issue suitably for early redressal i, e to get a reasonable amount from ICICI...

Thank you

Ojasvi Saini
([protected])

ICICI Bank — dcard fee deduction of 588 rs
I am unable to figure out why they have deducted 588 rs without my permission. Who gave them permission to impose deductions of their choices? Just because i am using their services it doesn't mean they will do anything from my account. I want them to transfer my money asap, its not a matter of few bucks its almost 600 rs.

They have just mentioned this dcardfee and deducted 588 rs against it. Is it my responsibility to ask for explanation from them, isn't it their responsibility to make us aware with these fraud charges. Is this the way to have a healthy relationship with your customers?

This is high time to chnage my bank account from icici to some other bank

Applicant Name - Vivek Kumar Singh

I have paid my credit card bill of card number ending 8011 on 13th May 2022. Despite payment of bill Auto Debit Attempt was made. Auto debit failed which is now reflecting Rs. 550 charges unnecessarily on credit card. This is 2nd time it happened.

Please revoke auto-debit failed charges on my credit card ASAP.

For the transaction done on 7 jan 2022 i havent received the cashback yet kindly check the do the needful asap

vin/kbr_reail/[protected]/[protected]

I have a savings account in icici bank.recently I got Deducting money from my account in the name of "nach_ad_rtn_chrg of bank bflf."
Still now 3 times money was debited from my account.so kindly sort out my issue