ICICI Bank Complaints & Reviews

Yesterday ICICI Bank limited took my money from my account without the knowledge of me. They took nearly 500 rupees. I need to know why this is happening

Dear sir
I am bond holder of ICICI Bank Tax Saving Bond-022005-TSB-Two. Maturity date : 08.04.2010. Bond holder Mo.[protected], Cert. no.:82912
Name: Sudarshan Dhari Nath Gupta.
I donot received redemtion amt. now a days. Please check the matter & send me the maturity amt.

Thanking you
Sudharshan Dhari Nath Gupta...

Credit card was blocked by me for a long time and they suddenly started claiming that we pay yearly charge and then started charging on top of it.

I do not even know credit card number so can not raise complaint on their portal

This is ongoing from many months and I keep getting SMS but can not figure out from that SMS where to raise complaint

I have defaulted two two days in repaying my credit card bill. I was on travel and i forgot to pay. a person from icici credit card called me and reminded me that my credit card bill is overdue and i have to pay immediately to avoid late payment charges. i have assured them and paid my total due on the same day. I received my next month bill and i have been charged 750+ GST on my bill for late payment fee. i contacted customer care and informed them the total story but they simply rejected my request for late payment fee reversal. Why icici people make fake promises if they cant do so. pakka cheating.

Hi this is Dipayan Dhar
Please send my noc in this mail id.
[protected]@gmail.com.
As soon as possible
It's very urgent

I enquired for Home loan for purchase of plot at my native place at Siddarth nagar Mysore branch where I have an SB account . Loan was only20lac and told to me to be pre approved based on salary details, even issued sanction letter to me .Agent - Lohith C & manager assured loan would be disbursed in a week . I shared all the documents with in a day . However, next day itself on enquiry, They told loan can not be disbursed as that project is to be specifically approved by ICICI, which is a ridiculous condition & without doing anything just deducted processing fee.

When it was their fault of not informing the unfair pre condition, why I am being charged for processing fee.

Hello, I am PRITESH VAGHELA.
I have an account in ICICI Bank and Recently they have been charged me 590 Rs. of ECSRTNCHGS020522_SR[protected] But I really don't know about this transaction and I have no idea what was that. Please check and respond to my Problem

My name is Bhargavi. I'm an employee and when I joined the company 5 years back I was given ICICI food card which got expired on 04/22 .

I would need a new card but the problem is that I don't have my old email id and phone number active to apply which I gave during the card issue time .I am also unable to reach helpdesk and unable to login to portal (showing card invalid status), can you assist me.

Every month during salary credit 2000 rs is automatically being deducted for food card and currently the card should have around 12000 rupees so plese help.

Name: Midhun EM
Account No / Application No: [protected]
Product/Service: Loans
Request related to: Others
Type of request/complaint: Other issues
E-mail address: [protected]@gmail.com
Mobile no:[protected]
Sir... I am applied for a home loan through I-mobile app. My application number and name is given above. I applied for home loan before 7 days. But nobody was called me about my loan application and nothing to do about this. The customer care told that they will send sanction letter with in 1 hour. But no msg and no mail came to me. I paid 3770/- rs for my application. The bank/staff was not ready to return me.
So i am requested you to please do the needful at the earliest.

The Bank has deducted charges of rs. 500 twice from my account with the transaction detail as below -
NACH AD RTN CH
AG-INGENOT-07
APR[protected] HAREKHAN

The total payable comes to rs. 1182 including GST and IGST

We are group of 4 proffessionals possessing good salary and excellent CIBIL scores have contacted your loan executive Mr. Duttatray prakash pawale(Ph:[protected]) and Mr Anurag Khadikar(Ph: [protected]) for Land Loan in a reputed project of Pune, which APF no. is already available with the bank i.e.PUN/19/5007

Mr. Duttatray had made false committment to provide loan at 6.70% for 20yrs with 80% of project cost and sactioned within 4 days of providing all the documents.

As Developer has condition to execute the deal within a specified period, if we have to avail cheaper land rate. Hence, we wanted to execute the deal this week only.

Based of Duttaray's committment, we applied for loan with ICICI, but Mr. Duttaray is a slow paced personality took more than 8 days to issue sanction letter. Moreover, RBI raised interest rate by 0.4 and he grab the oppurtunity to raise it by 0.45 to the committment and issues saction letter at 7.15% that too for only 10 yrs. The processing charges and pre-closure charges are also differeing his committment.

Moreover, when raised this point, he is showing " jo mil rha hai le lo" attitude and challanging to escalate it wherever you want, and saying saction letter can be issues only with 10yrs period, but at the time of disbursement, we will see what best can be done in this matter.

After receiving so many false statements from him, I hardly have any trust on him and I can not go with his words.
Also, I do not understand what is the issue for ICICI in issuing the loan tennure as 20 yrs.

We all have plans to also took home loan post this deal, but after observing the false committments by ICICI, its seems hard to go again.

ICICI executive have already wasted my 8 days in processing. Hence, I am escalating it with a hope that immediate action would be taken in this regard and we will get a corrected saction letter with the committed values ASAP.

Appplication numbers are:
i)[protected]
ii)[protected]
iii)[protected]
iv)[protected]

I am one of the customer ICICI Bank since 2007 . My Account details are as under :

Name : Aashish Sharma
Account Number :[protected]
IFSC CODE : ICIC0001050
Branch : ICICI Bank Ltd, 5, Saket Colony, Shahganj,
Agra, Uttar Pradesh, 282010

Issue : MAB Deduction

My account was funded against my salary with 26300 INR on 5th of May and my account got deducted on 11th of May with INR 536.31 against April MAB however in the month of April also my account was credited with 16500 INR against salary.
When i called the team at customer care they said that the charges are genuine and will deduct every month if 10000 INR balance is not maintained in my account.

Now you guys please tell me why the hell they are (People at ICICI Bank) mentally harassing me by deducting charges unnecessarily every month.
Is this the way ICICI Bank their customers and please explain is this in detail.

And when try and contact their team at customer care, they don't give any relevant resolution.

I am a family man, if these guys keep on deducting like this, how will i survive. Please intervene and reverse my money back to my account.

Warm Regards

Aashish Sharma

I created an ICICI MINE Savings Account a Day ago but still I don't get my account number and all the details of my account. I have even transferred the fund amount required in the process. After filling all the details for creating an account online on this Bank, It told me to do my Video KYC but without verifying my Video KYC, a new message appeared which was saying that "Your account details have been captured. Bank will get back to you in 4 days with the account number." But it's been days I didn't received any SMS or CALL from the Bank neither got any MAIL. I tried to report this issue to their customer care service but they don't allow me to get connected to any customer care executives without account number. I haven't got my account number yet and that's the main issue I'm facing. Bank lied to me that I will receive my account details within 4 days.
had experienced the worst time with this Bank while creating an Zero Balance Mine Savings Account online, their staff lied to me because they don't know what to do. My request is that please solve my problem and open my MINE savings account without giving me any kind of harassments. I can't even retry because when I try to create the same account again or if I try to track my application it says "There is an existing Account in our records with the Permanent Account Number (PAN) entered by you. If you are holding an existing account with us, please login to internet banking or iMobile else contact customer care". But the funny thing is that I can't do any of the mentioned things because they won't allow me to do. Thank you so much, I hope I get a solution very soon.

My Location - Bangalore, Karnataka
My Name - FAIZANULLA BAIG
My Registered Number - [protected]
My Unregistered Number(Not used while creating my Bank Account) - [protected]
My Registered Email - [protected]@gmail.com
My Application Number - [protected]

I am an icici bank customer. On 10-may-2022 ecsrtnchg charged 590 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not ethical please return my charged amount.

I lost my elder brother last year due to COVID who was working in HCL Technologies. Due to this my parents was going through Trauma and I had to resign due to their health issues. I resigned on 3rd March 2022 with the last working date of 21-March-2022. My manager Miss Yati Vaish (Emp ID 487361) also accepted and approved the same. I started following with the fnf team for my fnf settlement as I am jobless and needed some funds for my parents treatment. on 15th April, I received an email from the fnf team stating that there is a recovery amount of INR-4243/- on account of 9 days salary recovery. On asking, I came to know that my reporting manager had marked absent in my attendance sheet even though I attended the office. Request you to pls intervene as I am the only person left to take care of my parents as well as my elder brother's family.
Thanking you in advance.

I have deposited Rs.50000 in ICICI Bank Cash Deposit machine (Bhagalpur Branch) today (Wednesday, 11th May - around 7:30 AM). Money was accepted into the machine. But at the end while printing the Cash Deposit detail, machine shows transaction got declined and no money was returned from the machine. It did not receive the slip. Called the customer care but no proper response was given....

Why money got deducted from my account without any notification that is also that when I was in medical emergency as mother was diabetes patient and i was going to medical to make for her . When I was doing the payment of medicine that time I came to know that money got deducted from my account. Please give my money back or else I will deactivate my account from ur bank

I am Dr Lintu C Prabhakaran .I have applied for icici bank cheque book online and on tracking the status it has been dispatched on April 26, 2022 but I haven't received yet .The tracking details is as follows :-AWB number (GJ[protected], Ace courier pvt limited .My account number[protected]..I tried contacting customer services but not responding ..the screen shot of the tracking details have been enclosed below.
Please consider regarding my cheque book as it's an emergency, kindly do the needful

Thanking you

I was worked at ICICI Bank Ltd 1st Sept 2006 to 15th Sept 2007. I can not receive my relieving letter my Emp Id 809481.

Name:: Sachin Madhukar Kothawade

Regards,
Sachin M Kothawade
[protected].

I initiated IMPS for 15K to Kotak Bank account. It never credited to Kotak. I checked with them with the Transaction ID generated at the end of ICICI, Kotak said they did not have the money credited.
I raised issues with ICICI Bank too. They are saying its successful transaction and its credited to beneficiary account (Kotak) .
I want to know what should i do in case. Should i raised issue in Consumer Forum. I did raised an issue with Air India once in Consumer forum, got settlement dues also from Air India.

Should any site as such for the financial transaction reported to RBI to look into.