Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated May 1, 2024
Complaints 23615
Resolved
14252
Unresolved
9363
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Bank
Customer Service Contacts

ICICI Bank Phone Numbers

Toll free
1800 103 8181
1995
935
1800 228 181
748
454
Phone
+91 22 2653 1414
902
551

ICICI Bank Website

ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 121

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
SritamaPaul
from Kolkata, West Bengal
Apr 18, 2022
Apr 19, 2022
This thread was updated on Apr 19, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Personal Loan Recovery Harassment

Address:Kolkata

Dear Sir,
I write this with great pain and look forward to your kind intervention. I had taken a personal loan from ICICI Bank quite sometime back and had been religiously paying my EMI. My majority of the EMI is over. But some very unfortunate incident stuck my family rendering my husband to fall sick and henceforth he could not continue his job. This resulted in our family income getting substantially reduced. From then on I could...
+1 photos
+1 videos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tadnyarahul
from Jalgaon, Maharashtra
Apr 18, 2022
Apr 19, 2022
This thread was updated on Apr 19, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit Cards Permanently Blocked even after cleared all dues

Address:Jalgaon

I am not able to complete the Payment in time because of some financial issues at this covid time but when I got some funds then I immediately cleared all dues on both of my ICICI credit cards and while doing that payment I was in touch with their customer service over the phone and they said once the payment is done it will be automatically unblocked but it didn't and now they are saying it is permanently blocked. I also have SBI and Axis...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suhas Hindlekar
Apr 18, 2022
Apr 19, 2022
This thread was updated on Apr 19, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Outstanding Amt Rs.614.45 paid to ICICI Bank MasterCard credit card but not reflect in ICICI Credit card statement

Address:ICICI BANK LIMITED

Dear Sir / Madam,

I am already pay ICICI Credit Card outstanding Rs.614.45/- from Amazon pay, but it is not reflected in the online statement.

Pls check & Late payment charges are canceled.

Credit card number: Mastercard [protected]

The amount is debited from the HDFC account Thu Amazon Pay, please find the following details as per required. :

Mode of Payment:...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arati Aswani
Apr 18, 2022
Apr 18, 2022
This thread was updated on Apr 18, 2022
Report
Copy

Fraud Transaction/ Withdrawal on my Account

There has been a fraud transaction of Rs 20 k withdrawn from my account....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
jesusdiv18
from Mumbai, Maharashtra
Apr 18, 2022
Apr 20, 2022
This thread was updated on Apr 20, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI stole our money

The bank staff knew the loopholes in the CCTV stuff and they have started stealing money. We had money to close the gold loan. Clearly they stole some money while counting. We found that the we have paid extra money and went to check the footage. But they don't have a camera near the cashier. So it's easy for them to cheat the customers. No proof of stealing can be found. Your money will be lost forever. Please count your money thrice before...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
KAVUSHIKA MURUGESAN
Apr 18, 2022
Apr 18, 2022
This thread was updated on Apr 18, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charges regarding EBA/NSE

Dear sir / madam,

I have purchased tataelxsi stocks from icici direct which was linked with my icici savings account.

I have added funds from icici savings to direct (Demat account) and purchased the stock.

I have seen the following transaction. Not sure why i have been charged or deducted the amount from my savings.

09/03/2022 eba/nse n 2022045/[protected] dr. 706.19
11/04/2022...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chadha31
from Gurgaon, Haryana
Apr 18, 2022
Apr 20, 2022
This thread was updated on Apr 20, 2022
Report
Copy

Fraud in FOREX CARD

Hi, I have a Forex card in which I deposited around 77k INR (on 29/03) as I was abroad & needed money urgently. Transaction got stuck & I was on call with so many people for 5-6 hours and requested them to release the payment as I need my money urgently & didn't had much cash. No one helped and asked me to wait for one working day & then at last, I requested to cancel the transaction as I was flying back on 30/03 and no more needed AED. Despite...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanjay Jha Delhi
from NEW DELHI, Delhi
Apr 18, 2022
Apr 18, 2022
This thread was updated on Apr 18, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI Bank Credit Card Fraud Transaction

A fraud transaction of Rs.49, 800 has done from my ICICI credit card and credited Merchant Name is "UTILITY C C MUMBAI " on 06 th March 2022, I have filed the FIR too and complaint to customer care also, its been 42 days but i haven't recieved any news about it. My SR nb is SR[protected]. the transaction is fraud and i havent given any confirmation or information about card to anybody. Please check and revert back me for any futher information....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
thakurindu
Apr 18, 2022
Apr 27, 2022
This thread was updated on Apr 27, 2022
Report
Copy

Freezing of account 361201500131

This is to bring to your attention that my ICICI savings account[protected] has been freeze, Since August'20 without any informing me. and the account is still freeze .
The problem is now that I am not able to with draw amount from it. Actually 3rd party by mistake has deposited money of Rs 25000/- in it and now demanding to get it back. but due to freezing of account I am not able too withdraw amount .

Kindly unfreeze...
+1 photos
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
S
Sumitsharma24
from Dalhousie, Himachal Pradesh
Apr 17, 2022
Apr 18, 2022
This thread was updated on Apr 18, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Icici deep discount bond 1996

Address:Mumbai

My father purchased icici deep discount bond in july 1996 worth Rs 5200*3 I visited the the bank for there redumption . But bank is not showing any interest in them my contacts number [protected] kindly let me know the process how to redeem them...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
siddarthhegde
from Bengaluru, Karnataka
Apr 16, 2022
May 1, 2022
This thread was updated on May 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI Amazon credit card not received

Address:Bengaluru

In November 2021, I applied for an Amazon ICICI credit card.

However, I have yet to receive the card. I called customer service several times, but I was told that even though my documents were verified, my application was not found!

The customer service representatives always tell me that they have filed a complaint, but I have not received any ticket numbers to my registered phone number in the 5 months that...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Y
YASH BOTHRA 06
Apr 16, 2022
Apr 16, 2022
This thread was updated on Apr 16, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOC by icici bank

Address:kolkata

I took a loan from icici for 25 years in 2007
in 2022 my loan was still due 23 lacs-

i took a bt+top up from other bank
i paid all home loan dues and loan account was closed
not now icici bank is not giving noc to me
saying it is blocked
and they saying they dnt knw the reason properly

they told it might be due to one previous loan - but that is settled /closed and showed all...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
UpasanaG
from Kolkata, West Bengal
Apr 16, 2022
Apr 16, 2022
This thread was updated on Apr 16, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit Card fraud

I have already paid my credit card dues through internet banking and its been 3days still it is not reflected in my outstanding amount. Moreover, with interest and late payment they charged extra from me!! How is this possible?? Is it so easy to get away with people’s money?? Already the net banking number is generated, but the still there is no change in the outstanding amount! I paid 30000 which is a pretty big amount....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SWATISHREE MUDULI
Apr 15, 2022
Apr 16, 2022
This thread was updated on Apr 16, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money not refunded

I was doing my bus pass payment in mo bus App..550/- deducted from my account on 4th April 2022 at 12:40pm but that money is not refunded till today (15th April 2022) . Kindly do the needful. Otherwise I will complain in other way....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suraymoy
Apr 15, 2022
Apr 15, 2022
This thread was updated on Apr 15, 2022
Report
Copy

Salary account opening

Address:Bangalore

I had open a salary account at branch, Berahmour, Murshidabad, West Bengal, India before 3 days ago . But still i had not got any response from the other side.

Suraymoy Mondal...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
amitshah614
Apr 15, 2022
Apr 16, 2022
This thread was updated on Apr 16, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Can I know the reason behind the delay for Pmay subsidy

We have applied for Pradhan Mantri Awas Yojana (Urban) & Application ID is "C[protected]".
I have a house loan with ICICI bank. Its been more than six month I have applied for PMAY, But ever since its in pending.
Could you can Tell us how much to to take for Approval & why is delaying....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suraymoy
Apr 15, 2022
Report
Copy

Opening a salary account

Address:Bangalore

I had applied for a salary account 3 days ago at Berhampur, Murshidabad, West Bengal branch, . But still i have not any response from their side. Its urgent.
My company name is Raitonsemi pvt ltd.....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vishal3251
Apr 15, 2022
Apr 16, 2022
This thread was updated on Apr 16, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Scici deep discount bond

I have been trying to reach out to my nearest Icici branch for redemption of my deep discount bonds issued 1996. But nobody in the branch seems to know how to redeem them and they're just replying with "we've sent the email to the concerned team". It's been days since they're unable to guide me with the further process for redemption of the bonds and I feel like stuck as I'm also not being provided contact details of the relevant teams working...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Surendar Gunasekaran
Apr 15, 2022
Apr 15, 2022
This thread was updated on Apr 15, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Atmdec charge

ICICI withdraw 3 times of 23rs, 28rs, 29rs three times ...I have attempted to withdraw amount from another bank ..But another ATM don't have balance and and the other ATM i check out of service...

This is unethical practice... Daylight robbery...Your company Sacked Sunanda Last CEO has bribery charge and unethical offered loans to corporate and did you take any action against her ? This is the way you cheat middle class customer..?...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Brajesh kothari
Apr 14, 2022
Apr 15, 2022
This thread was updated on Apr 15, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount NOT REFUNDED into debit card

Address:Mumbai

There are 3 transactions made to icici bank using below arn numbers. I have called them many times but they have no clue where these transfers are.

The amount is supposed to be credited to my account. These transfers are made using debit card numbers.

Arn: 75105172093001873572142
Arn: 75105172093001871508932
Arn: 75105172093001871504907...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy