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ICICI Bank Complaints & Reviews

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Updated: Apr 11, 2026
Complaints 23779
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ICICI Bank reviews & complaints page 121

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R
Rushikesh Newaskar
May 10, 2022
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Amount deducted via ADTPSLSIPG

Amount deducted via ADTPSLSIPG_[protected] ON 10 MAY 2022 from ICICI Bank account of Amount Rs. 5268. ICICI Bank customer care replied that amount is deducted due to such SIP investment.
But i don't have any investment ....
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Narayanan Santhosh Kumar
May 10, 2022
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Address: https://www.icicibank.com/

With proper communication, one to one interaction, i applied a current account in ICICI bank and they checked my cibil score and reported an inquiry for a consumer loan.
Jun 14, 2022
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
May 12, 2022
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05hj0) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    F
    Faizan Shaikh
    May 10, 2022
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    I was charged ₹590 on 6th May. I had sufficient funds in my account on 5th May, but still I was charged. Please refund the amount.
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05e4d) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      S
      sairam world
      May 10, 2022
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      Address: 7 REPUTE HOMES NENMELI, c

      Your representative promised that i will not be receiving any DP CHGS in my ICICI Direct account and I will close my ICICIDIRECT account in case of debit
      ICICI Bank customer support has been notified about the posted complaint.
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        M
        M@nish_Sharma
        May 10, 2022
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        Address: ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051

        Hi Team,

        I did transaction of 50000 for enps. Amount is deducted from my icici account but not credited to nps account.

        Error -
        Reason: Sorry. We were unable to process your transaction. We apologise for the inconvenience and request you to try again later.
        Jun 10, 2022
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        May 10, 2022
        ICICI Bank Customer Care's response
        Dear Customer,
        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05ds8) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          H
          Hemu Cherry
          May 9, 2022
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          My ICICI Bank account is deducted many times saying dcard fee...i don't know what is dcard fee and why they are cutting my balance..very worst service..till now I lost over 300 rs for these charges with in 2 months..
          Jun 10, 2022
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          May 10, 2022
          ICICI Bank Customer Care's response
          Dear Customer,
          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05ds7) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            H
            hdmakawana
            May 9, 2022
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            I am a private sector job employee. From last 2 days almost 40 times NACH money deducted. Total more than 20000 deducted. My almost all salary deducted.

            Yes, in Covid all people faces problem. I am also one of them. 9 Month ago my father expired due to Covid and Still I am paying his hospital bills. Due to this I failed to pay EMI on time.

            As per rule only one time you can charge NACH. But more than 40 times and almost my full salary deducted, So how can I survive next month.

            I request ICICI Bank to refund my money immediately.

            For reference, I am attaching screenshot.
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,
            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05dsd) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              S
              Saru Saro
              May 9, 2022
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              Hello sir, my acc debited 4200 money...but your refund amount 1500...rs 588 debited ...whats ur problem...pls refund my all money
              Jun 10, 2022
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              May 10, 2022
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
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                U
                Upendra P
                May 9, 2022
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                I have made a Flipkart purchase using ICICI Bank credit card, however as i cancelled the product, the money got refunded back to my card 13 days before the due date and my outstanding was showing as '0'. However, after the due date i started getting missed payment notifications. They simply started charging me though there was no outstanding balance. I called up customer care (they attended my call after making me wait for 1 hr) and asked them why I was getting charged though there's no outstanding. They said that it's because, ICICI POLICY do not consider refunded amount as payment. This was shocking as I was not aware of this and they never informed me about this. I'm being charged though I never missed my payments. ICICI is cheating and trapping customers with these kind o[censored]nethical and fraud policies.

                21apr22- Flipkart refunded amount in my credit card and outstanding was showing as 0.

                3apr22- due date for payment is there's any outstanding.

                4apr22- I was started getting charged and being harrased by ICICI by wrongly claiming i have Missed payments.
                Jun 10, 2022
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                May 09, 2022
                ICICI Bank Customer Care's response
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05cmt) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  A
                  Ashley Jain
                  from Noida, Uttar Pradesh
                  May 9, 2022
                  Resolved
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                  Am an icici bank customer. On[protected] ecsrtnchg charged 590 rupees double. I don't know what the charges ECSRTNCHG... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com

                  Thanks & regards,
                  Ashley
                  Jun 15, 2022
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 09, 2022
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05cn3) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    A
                    ahbab93
                    from Guwahati, Assam
                    May 9, 2022
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                    My bank account is deducting every month in the name of ECS. This month they deducted 3000 after crediting 3000 in my bank account.
                    Last month they deducted 800 and before last month it was 1100.
                    When I called the customer care they said it was because my emi from zest money auto debit was bounced because of insufficient fund while I already the paid the mi on time.
                    So, if the money is auto debiting and you pay it before that, than ICICI will deduct the money as charges. Kudos to ICICI bank.
                    This is a fraud bank and I am submitting the same complaint to RBi and Nadal officer and consumer court.
                    I don't know if I get my money back or not, but please stay away from ICICI. one of the worst bank in India.
                    May 9, 2022
                    Complaint marked as Resolved 
                    it got resolved
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    May 09, 2022
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
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                      A
                      Anantshirke
                      from Mumbai, Maharashtra
                      May 9, 2022
                      Resolved
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                      With reference to the above subject within "1" day inr 590 has been deducted from my account nearly 8 in a day itself. I was maintaining minimum balance for the time of emergency and when i was going to make a payment then the amount was not there. What the hell wrong with icici bank.
                      What is this transaction purpose? Nach_ad_rtn_chrg~tpslip. I personally went to bank many times but there is no one is giving proper solution. I want my all deducted amount refund else i will go legally.

                      Below are my details

                      Anant Shirke

                      Contact number - [[protected]]

                      Mail - [anant.shirke123]@gmail.com
                      Jun 9, 2022
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 09, 2022
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
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                        P
                        Poorva328
                        May 9, 2022
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                        Forex card not working in Sweden

                        I have purchased ICICI forex card for my international travel by paying all the processing fee and taxes. Unfortunately after landing in Sweden it's not working. I tried to call customer care by doing international recharge but after waiting for 45 mins nobody is picking call.I am staying in another country from last 1.5 week without money.I have raised the complaint by sending the mail but they are replying with general instructions which...
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                        virender0208
                        from PANIPAT, Haryana
                        May 8, 2022
                        Resolved
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                        Resolved

                        Fastag not removed from blacklisting

                        My Vehical No. HR06AC1923.
                        I had ICICI Bank Fastag. My Tag Account No. : 23158751 & Customer ID: 12561666 of ICIC bank Fatsag.
                        I applied to close my fastag account to ICICI Bank Fastag on 17/04/2022. I also applied to remove the tag of Blacklisting on the same day. They close the account and also refund my balance amount on 04/05/2022. But they didn't remove the tag of BLACK LISTING ACCOUNT.
                        Due to this problem, I...
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                        R
                        Rageshk
                        May 8, 2022
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                        I've attempted numerous times to communicate with their support personnel
                        but i am not able to connect them. From the month of february some amount has been debited from my account in the name of bank charge. (NACH_AD_RTN_CHRG~Of Bnk BFLo~02DEC21~89a0f94~19424)
                        (NACH_AD_RTN_CHRG~Of Bnk BFLo~02FEB22~2b372ef~19424)
                        (NACH_AD_RTN_CHRG~Of Bnk BFLo~03FEB22~eb1f4d8~19424)

                        i am really frustrated and need that money back and also i have send mail to this email also [protected]@icicibank.com

                        Regards
                        Ragesh
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05bzh) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          S
                          S.M.Raghavendra Reddy
                          from Delhi, Delhi
                          May 8, 2022
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                          I have an account in ICICI bank from 2017 I gave ECS a mandate to bike loan when I am accepting ECS time no one cheque bounce charges. after[protected] I received money Rs10000 to my account. After that, they deducted Rs472 for cheque bounce charges. Yesterday I visited the bank where I have 2accounts close accounts and transfer money my another account at that time visited bank on the time bank people were not informed that you have ECS charges. They informed to me the amount will transfer to your account with in 2days. Today i checked my account the amount showing Rs1450 insted of Rs9450. I called up customer care really they stupids they dont know anything and for statement also will take tomorrow and interrupting me and arguing that what is ICICI bank deducted the amount that correct the thing was we closed bike loan in june and no one informing that ECS charges Rs472 from account and now balance Rs1450.Acually i closed the account in ICICI and i forgot taking money on that time. Today i checked 472/- and all amounts deducted from account without information after 3 years. We are very poor kindly help on that
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 09, 2022
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05ce6) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
                          May 14, 2022
                          Updated by S.M.Raghavendra Reddy
                          WASTE BANK IN WORLD PROBLEM NOT SLOVED
                          May 14, 2022
                          Updated by S.M.Raghavendra Reddy
                          I WANT RESOLUTION FROM THE CONSUMER COMPLAINTS ONLY
                          May 19, 2022
                          Updated by S.M.Raghavendra Reddy
                          problem not sloved
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                            V
                            vaishu16
                            May 8, 2022
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                            Resolved

                            I am an icici bank customer. Today 8-5-2022 ecsrtnchg charged 199rs and yesterday 5.1 day before yesterday 61.15 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [deshmukhvaishu16]@gmail.com
                            Jun 8, 2022
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 08, 2022
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
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                              Nikhilharkal
                              from Navi Mumbai, Maharashtra
                              May 8, 2022
                              Resolved
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                              Resolved

                              Dear Team,

                              I made a bill payment of a ICICI Bank redit Card of Rs. 2361 on 30th April 2022. But it is not credited in the credit card account by ICICI Bank. The payment is made by using Amazon Pay via UPI Mode and amount was debited from HDFC Bank Savings Account.

                              I already spoke with Amazon and HDFC Bank Executives regarding the same and they confirmed that nothing is pending from them.

                              After connecting with ICICI Bank Customer Care for 5 times, their executive suggested to raise the concern via email.

                              So I’ve mailed the same to ICICI Bank Customer Support via email on 6th May 2022 but I did not get any resolution from the ICICI Bank.

                              I've attached the payment receipt for your reference.

                              Kindly assist me with the concern and help me to credit the payment in ICICI Bank Credit Card Account at the earliest.

                              Name: Nikhil Ashok Harkal
                              Registered Mobile No: [protected]
                              Last four digits of credit card: 0004
                              Amount: Rs. 2361
                              Transaction Date: 30 April 2022

                              Regards,
                              Nikhil Harkal
                              Jun 8, 2022
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              May 08, 2022
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
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                                S
                                surajrai24422
                                from New Delhi, Delhi
                                May 8, 2022
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                                ICICI a/c freeze without any notice.
                                i'm using regularly this account.
                                ICICI deliverables is showing that i have received notice on 30 April, but no delivery happen.
                                And subject is showing that A/c closed/induce by other bank.
                                How can other bank close my running account.
                                Jun 8, 2022
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                May 08, 2022
                                ICICI Bank Customer Care's response
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05a09) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  P
                                  pandagale sachin
                                  May 8, 2022
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                                  Address: Nashik
                                  Website: Deduction of money

                                  I have been charged for 826 rs as DMC DP CGHS till march 2022. As i dont have nay dmat account with icici bank. And how they have deducted my money from my account without any intimation.
                                  I want clearity and refund my money back.
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05a07) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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