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3.2
Updated: Sep 24, 2026
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ICICI Bank reviews & complaints page 121

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M
Malavika Ajit
Sep 9, 2022
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Myself an icici bank customer. Today on[protected] ecsrtnchg charged 451 rupees. The bank debited money without my knowledge and without any confirmation email, sms or any phone call. Please provide an explanation of what charge it is and do the refund of debited amount .Its not safe to keep money in the account as the bank auto-debit money without informing the customer .
ICICI Bank customer support has been notified about the posted complaint.
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    Sunil Tewatia
    Sep 9, 2022
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    Every day many calls with many different different numbers, i am tired of blocking they have like 1000 different numbers . all these calls are either robotics calls as machine talks or blank calls.

    This is bottleneck of my patience now, either i will file a legal complaint or i will start abusing ICICI executives. I have requested multiple time to remove my numbers and registered for DND registry too but no solution so far.

    one thing for sure, i will never be going to have any service from ICICI bank after these continues harassments

    My name is Sunil Tewatia and mobile number on which i am receiving the calls is [protected]
    ICICI Bank customer support has been notified about the posted complaint.
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    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ckjs) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      Sunil Tewatia
      Sep 9, 2022
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      Every day many calls with many different different numbers, i am tired of blocking they have like 1000 different numbers . all these calls are either robotics calls as machine talks or blank calls.

      This is bottleneck of my patience now, either i will file a legal complaint or i will start abusing ICICI executives. I have requested multiple time to remove my numbers and registered for DND registry too but no solution so far.

      one thing for sure, i will never be going to have any service from ICICI bank after these continues harassments
      ICICI Bank customer support has been notified about the posted complaint.
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        K
        Kunalyadav07
        from Indore, Madhya Pradesh
        Sep 9, 2022
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        Address: Inodore

        Hello Sir

        Without any messages and notifications how can you auto debited my money..? What is this happening from your side. Whats charges is this ECSRTNCHG01?
        960 rs I had spent this without any getting notifications Please resolve fast icici is helpful i know
        ICICI Bank customer support has been notified about the posted complaint.
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          D
          darshanrd
          from Bengaluru, Karnataka
          Sep 9, 2022
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          Without our notice in our account Rs590 will be deducted, please refund our amount.
          ICICI Bank customer support has been notified about the posted complaint.
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          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ckj7) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            S
            skhasgiw
            Sep 9, 2022
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            Resolved

            I have initiated PF bank KYC through UAN portal on 4th Sep, 2022. Per PF department, all PF bank KYC now goes to bank for the approval.

            This is still showing status on UAN portal as "Verification under process".

            When I approached ICICI bank Malav Parisar branch Indore, they told me that they don't have any authority to approve PF KYC. I also raised complaint to ICICI bank customer care but they also responded that they don't have any authority to approve PF KYC.

            Per instructions on UAN portal/PF portal, all bank related KYC will go to bank to approve.

            I need to withdraw PF amount on very urgently. Without this KYC, I am not able to withdraw any amount.

            Please help me

            UAN No[protected]
            KYC submitted thru UAN (PF) portal on 4th Sep, 2022
            Bank - ICICI
            Status - Verification under process (KYC pending for approval)
            Oct 13, 2022
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 10, 2022
            ICICI Bank Customer Care's response             Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ckj9) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              A
              Anilkumar7779
              from Greater Noida, Uttar Pradesh
              Sep 8, 2022
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              Address: 2I, Udyog Vihar, Ecotech-II, Udyog Vihar, Greater Noida, Uttar Pradesh 201306, India, Gautam Buddh Nagar, Uttar Pradesh

              Why you detuct money from my account. I why ist happening again and again?. Many users are facing this problem
              ICICI Bank customer support has been notified about the posted complaint.
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              Dear Customer,
              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0cfrg) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                S
                surysagar
                from Pune, Maharashtra
                Sep 8, 2022
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                Hi,
                My account got deactivated today suddenly. I got trouble to make transactions.

                please activate it soon.

                Thanks, Sagar Suryawanshi
                ICICI Bank customer support has been notified about the posted complaint.
                View replies
                Dear Customer,
                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0cfrk) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  K
                  KumarG1993
                  Sep 8, 2022
                  Resolved
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                  Resolved

                  ICICI Bank keeps on deducting my money for one of the other reason, though I am an old customer of this bank. I have received email today morning that 590 has been deducted for some GST .

                  PLEASE REFUND MY MONEY ASAP.
                  Oct 9, 2022
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 08, 2022
                  ICICI Bank Customer Care's response                   Dear Customer,
                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0cfrp) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    V
                    Vishak Ram
                    Sep 7, 2022
                    Resolved
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                    Resolved

                    I'm Vishakh,

                    My total due for on 5th September 2022 was 29038Rs
                    My due date is 06 September 2022
                    I paid 5000 Rs before 05 September 2022
                    But still I was charged
                    500Rs auto debit fee
                    90Rs tax for 18%
                    Why even after paying minimum due.
                    Oct 9, 2022
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 08, 2022
                    ICICI Bank Customer Care's response                     Dear Customer,
                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0cfrs) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      S
                      SimhadriMallineni
                      from Hyderabad, Telangana
                      Sep 7, 2022
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                      Address: Hyderabad

                      I was supposed to pay my Mutual Fund to NJ E -Wealth merchant on August 28th, 2022 but the auto-debit never happened.At 10 am My Account having sufficientamount . After waiting for long, On August 30, 2022 i received a notification from icici stating that due to insufficient balance ecs could not be processed. But i can see that inr 590 has been debited with the transaction code as ''ecsrtnchgs290822_sr[protected]' on August 30, 2022.then Sept 6 i have recevied a massage from NJ E Wealth Your SIP Rejected.the reason is payment not recievd till date.
                      ICICI Bank customer support has been notified about the posted complaint.
                      View replies
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ch0t) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        H
                        Harnam Singh shalini
                        from Lucknow, Uttar Pradesh
                        Sep 7, 2022
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                        Bank has been applying illegally charges without any notification for me (AUTO DEBIT RETURN FEE is mentioned in statement).But it is added without knowing to me. Bank have illigally applying charges every month. I want to remove back. This is absoulutely frustrating and ridicules. I have lost trust on icici bank.
                        ICICI Bank customer support has been notified about the posted complaint.
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                          H
                          Harnam Singh shalini
                          from Lucknow, Uttar Pradesh
                          Sep 7, 2022
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                          Address: Lucknow

                          Today in my account charges are applying illegally without any notification for me (CasgDep Chgs is mentioned in statement).But it was deducted without knowing to me. Bank have illigally applying charges every month. I want my money back. This is absoulutely frustrating and ridicules. I have lost trust on icici bank.
                          ICICI Bank customer support has been notified about the posted complaint.
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                            H
                            Harnam Singh shalini
                            from Lucknow, Uttar Pradesh
                            Sep 7, 2022
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                            Address: Lucknow

                            Today in my account charges are applying illegally without any notification for me (RTNCHGSSE is mentioned in statement).But it was deducted without knowing to me. Bank have illigally applying charges every month. I want my money back. This is absoulutely frustrating and ridicules. I have lost trust on icici bank.
                            ICICI Bank customer support has been notified about the posted complaint.
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                              P
                              PreetiJigs
                              from Bengaluru, Karnataka
                              Sep 7, 2022
                              Resolved
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                              Resolved

                              I am ICICI Bank customer. I have been charged on ECSRTNCHGS (with some numeric code) for INR 157 on 04/07/2022 and INR 590 on 05/09/2022 without my knowledge. I do not know what is this ECSRTNCHGS charges. Please confirm me and refund the amount.
                              Oct 13, 2022
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 09, 2022
                              ICICI Bank Customer Care's response                               Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0chzs) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                M
                                Mohanbhabu Duraisamy (US)
                                Sep 7, 2022
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                                I have been using the ICICI Credit Card for more than than 3 years now and have never been a payment defaulter. I always paid my bill on time. My bill date is every 8th of the month and i made the credit card payment same day. However from ICICI bank side, customer executive said the amount was credited only on 17th of August and as a result of which late payment fees and interest of Rs/- 3241 is reflecting in my current statement. This is not at all acceptable from ICICI bank. I have raised a complaint with bank directly also but it seems bank is not ready to reverse it. Therefore i am writing in this forum so that the late payment and interest reversal are done.
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  H
                                  himanshu.khole51
                                  from Pune, Maharashtra
                                  Sep 7, 2022
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                                  Address: 235, MG Road, Camp, Pune, Maharashtra 411001

                                  My account was debited by Rs 6000/- but no money was withdrawn through ATM.
                                  It has been T+2 days already. Please rectify
                                  ICICI Bank customer support has been notified about the posted complaint.
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                                    N
                                    Naveen707
                                    from Ambala, Haryana
                                    Sep 7, 2022
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                                    Address: VPO Pathreri

                                    I am Naveen. 826.00 Rupees has been deducted from my account as[protected] DP CHGS TILL SEP-22) DP charges on

                                    03/Sep/2022. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction message to my mobile. I need justice and my money back immediately.My Account Number is[protected].
                                    ICICI Bank customer support has been notified about the posted complaint.
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                                      V
                                      Vinay Kumar Singh
                                      from Mumbai, Maharashtra
                                      Sep 6, 2022
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                                      Hi Team,

                                      Please check and confirm why GST deduction is done from my Account as

                                      regards,
                                      Vinay Singh
                                      ICICI Bank customer support has been notified about the posted complaint.
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                                        M
                                        manishkumar1209
                                        Sep 6, 2022
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                                        I requested bank KYC on the EPFO portal on the 15th of August but it is not yet approved by the Bank. Could you please look into this once and let me know how long It will take? As I have some urgency to withdraw PF amount.
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        View replies
                                        Dear Customer,

                                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0capq) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
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