ICICI Bank Complaints &amp; Reviews

Address: Bangalore

I have not been informed about any ecs connected to my ICICI bank.
Also, everytime I have enough fund in my account nothing gets deducted and when funds become low, back to back 3 4 ecsrtn charges are taken by icici.

Shall I move to consumer forum as approximately 50, 000 is dedicated as of now from my account.

Email: [protected]@gmail.com
Phone: [protected]
Navneet Anand

Jun 8, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

May 08, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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I booked the ticket in 29th April through YATRA.COM AND made payment through ICICI BANK. Ticket not booked and also Yatra send me the refund details but till today I have not received the refund. ICICI BANK not taking any complaints. Kindly help

Message from Yatra
_________________

Refund of Rs. 19239.0 for Yatra Ref No.[protected] has been processed into your account against the bank refund reference number 75105172120001991631082. In case the credit is not appearing in your account within 7 days, we would request you to contact the grievance cell of your bank. -Yatra

ICICI Bank customer support has been notified about the posted complaint.

May 08, 2022

Updated by Bikasha Not resolved

Verified Support

May 08, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

May 10, 2022

Updated by Bikasha Still there is no communication / call received from Bank except the above response .So still issue is not closed .
I can reach on this number - [protected]

I have received below response from ICICI bank :
[protected][protected][protected][protected]

Yatra Online / YatraTrip.in Customer Care's response
Dear Bikasha,

Greetings from Yatra.com!

Your refund of INR 19239.00 has been processed from our end on 29 APR 2022 under bank reference number “ RRN: 75105172120001991631082”. We would request you to contact the grievance cell of your Bank through which the payment was done to Yatra.com. Please provide them the above mentioned number to check the refund status. Incase Bank confirms you that the payment has not been received or refund is not processed from Yatra.com, We would request you to please share the written communication with us to take it forward with the bank.

Best Regards,
Yatra Care

May 10, 2022

Updated by Bikasha issue not closed

May 10, 2022

Updated by Bikasha Please help on my complaint

May 13, 2022

Updated by Bikasha Kindly help. Still there is no response from ICICI BANK

May 15, 2022

Updated by Bikasha Still there is no response . Issue not resolved.

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Rs 1, 00, 000 has been debited from my saving account when i have not done any transaction or opened any deposit. It says transacted to dr tran for funding account. This is highly unacceptable to deduct amount from account. If the amount is deducted to open an deposit then why even that is not reflecting in the account.

May 8, 2022

Complaint marked as Resolved

Customer care resolved the problem

ICICI Bank customer support has been notified about the posted complaint.

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Address: lucknow

Website: infinity.icicibank.com

Incident is on 06th May 2022
I have called customer care no regarding with my credit card which I am not getting any update related to its outstanding amount. then the customer care person cleared that you have to pay an amount of 8522 to close outstanding,
1.why I am not getting any intimation about the delay in credit card payment
and the outstanding.

2.why it is getting 20-30 minutes to connect...

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Recently there's has been auto debits happening from ICICI Bank account and when I visited ICICI Bank to complain about this they were not able to justify the correct reason. It's not safe to keep funds in ICICI Bank account. I'm also going to make this viral over social media....

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There are no Debit card charges for ICICI bank. I don't understand on what ground my account[protected] debited with Rs. 582.82. This is loot.

My statement showing "DCardfee7677NOV21-OCT22+GST" this particular for deducted amount.

Please explain on what basis this amount was debited and refund the amount.

May 17, 2022

Complaint marked as Resolved

Done.

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

May 7, 2022

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a058qb) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Hello ICICI, can you please check my transactions once to ensure why this ECSR charges deducted 4 times in one day. And it's a big amount for me. It's more than my loan amount. My account details
Nagabhushana Reddy D N
[protected].

Thank you....

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Address: Pattukkottai

My icici acc no:[protected]
This acc debit a lot of money ...im already compalaint they told gst price 1072 but debited money 4200...so i need money back or deacrivate my account...want money back or share all social medias

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Address: Pattukkottai

My acc has debit a lot of money...i already complaint but didn't have any proper response...i have lost rs 4200...
But gst 1072 but debit money 4200... So i need money back...my food and accommodation purpose...so i need money back

Acc no:[protected]
Branch: pattukkottai

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

May 7, 2022

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a058r7) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Guwahati Assam

My ICICI bank account was charged with Rs.590/- on 6th May with prior notice and without my knowledge and authorization. Because of this my cheque bounced and i am having to pay penalty. Either Refund this fund or pay my penalties. This is cheating

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

May 9, 2022

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05bza) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Am an icici bank customer. 5-5-2022
ecsrtnchg charged 497 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com

Jun 8, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

May 08, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Hi Team,
There are recurring transactions of value 13593 that executes every 5st day of month for EMI of loan taken from HDFC bank . Even though there is enough balance(Rs. 16000) in my account as of 6th May, 2022 my transactions were rejected and charged back 590 rupees for each ECS Bounce charges

ICICI Bank customer support has been notified about the posted complaint.

May 09, 2022

Updated by Muskan Sippy Hi Team,
My account is debited with ECS return charges even after having sufficient balance . Please resolve this and issue my refund

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Address: Kottivakkam

ICICI Bank Kottivakkam Branch, Chennai. ICIC0001062

For opening Salary account, ICICI Bank is forcing customer to open Demat account or Credit card is must along with Salry savings account.

This is against the rule defined by RBI.

Why ICICI bank forcing customer.

Jun 8, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

May 06, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a055mi) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Hi, my Amazon pay ICICI reward points not credited to Amazon pay balance even after three working days and when I called customer to ask regarding delay they answered it will be credited in two working days initially and now they are saying three working days. Don't no whether this be resolved or not....

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Late fee for my pay later account is not reversing even after sending emails multiple times. Every bank is providing the reversal as one time sevice gesture. ICICI bank is not having mercy to customers. Never use this bank services. This is more than a blade company. for the bill amount 5300 charging heavy late fee charges. Really very much disgusting after seeing the reply from their consumer head. None of the bank will reply like this. This bank has no value in customer relationship. Going to cancel all service from them including fd. NBFC is better than this bank nowadays. paylater account number[protected]

Jun 7, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

May 06, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Kallambalam, Trivandrum

Without any prior notice or information my account money has been deducted, total of 2857 rupees. 590 rupees 5 times on the same day 05/05/2022
Statement showing ECSRTNCHGS and that never heard before!

Kindly reverse my cash that has been deducted from my account.

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

May 6, 2022

Verified Support

Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (Akzz) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

ICICI Bank Customer Care

from Mumbai, Maharashtra

May 6, 2022

Verified Support

Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a055o8) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: 2314, shivshakti nagar,, Kanakpur Sachin Surat

I'm an icici bank customer. Today 05/05/22 ecsrtnchg charged 494.56 rupees. I don't know what the charges ecsrtnchg... The bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is about. Please return my charged amount. My email id is [protected]@gmail.com

Jun 8, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

May 06, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: hariyali village, harifakira niwas , vikharoli east 400083

I opened my saving account on 29 of april 2022.i paid depository amount like 15 thousand ruppy . but didn't get any account number and any stuff . and unable access status as well as I'm unable to connect customer care series case of i didn't received account number and when I try to click track my status there shows unable find details with number .
my mobile number is [protected] and mail id [protected]@gmail.com...

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