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3.3
Updated: Feb 2, 2026
Complaints 23771
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14308
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ICICI Bank reviews & complaints page 122

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S
Saru Saro
May 6, 2022
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Address: Pattukkottai

My icici acc no:[protected]
This acc debit a lot of money ...im already compalaint they told gst price 1072 but debited money 4200...so i need money back or deacrivate my account...want money back or share all social medias
ICICI Bank customer support has been notified about the posted complaint.
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    S
    Saru Saro
    May 6, 2022
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    Address: Pattukkottai

    My acc has debit a lot of money...i already complaint but didn't have any proper response...i have lost rs 4200...
    But gst 1072 but debit money 4200... So i need money back...my food and accommodation purpose...so i need money back

    Acc no:[protected]
    Branch: pattukkottai
    ICICI Bank customer support has been notified about the posted complaint.
    View replies
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a058r7) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      A
      ABHINAV BARUAH
      May 6, 2022
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      Address: Guwahati Assam

      My ICICI bank account was charged with Rs.590/- on 6th May with prior notice and without my knowledge and authorization. Because of this my cheque bounced and i am having to pay penalty. Either Refund this fund or pay my penalties. This is cheating
      ICICI Bank customer support has been notified about the posted complaint.
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      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05bza) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        G
        Gautam Yorker
        May 6, 2022
        Resolved
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        Resolved

        Am an icici bank customer. 5-5-2022
        ecsrtnchg charged 497 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com
        Jun 8, 2022
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        May 08, 2022
        ICICI Bank Customer Care's response         Dear Customer,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
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          M
          Muskan Sippy
          May 6, 2022
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          Hi Team,
          There are recurring transactions of value 13593 that executes every 5st day of month for EMI of loan taken from HDFC bank . Even though there is enough balance(Rs. 16000) in my account as of 6th May, 2022 my transactions were rejected and charged back 590 rupees for each ECS Bounce charges
          ICICI Bank customer support has been notified about the posted complaint.
          May 09, 2022
          Updated by Muskan Sippy           Hi Team,
          My account is debited with ECS return charges even after having sufficient balance . Please resolve this and issue my refund

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            D
            Dhamotharan C
            May 6, 2022
            Resolved
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            Resolved

            Address: Kottivakkam

            ICICI Bank Kottivakkam Branch, Chennai. ICIC0001062

            For opening Salary account, ICICI Bank is forcing customer to open Demat account or Credit card is must along with Salry savings account.

            This is against the rule defined by RBI.

            Why ICICI bank forcing customer.
            Jun 8, 2022
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            May 06, 2022
            ICICI Bank Customer Care's response             Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a055mi) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              S
              Sada2040
              from Hyderabad, Andhra Pradesh
              May 6, 2022
              Resolved
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              Resolved

              Amazon pay ICICI reward points not credited even after three working days

              Hi, my Amazon pay ICICI reward points not credited to Amazon pay balance even after three working days and when I called customer to ask regarding delay they answered it will be credited in two working days initially and now they are saying three working days. Don't no whether this be resolved or not....
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              R
              Renju1990
              from Ernakulam, Kerala
              May 5, 2022
              Resolved
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              Resolved

              Late fee for my pay later account is not reversing even after sending emails multiple times. Every bank is providing the reversal as one time sevice gesture. ICICI bank is not having mercy to customers. Never use this bank services. This is more than a blade company. for the bill amount 5300 charging heavy late fee charges. Really very much disgusting after seeing the reply from their consumer head. None of the bank will reply like this. This bank has no value in customer relationship. Going to cancel all service from them including fd. NBFC is better than this bank nowadays. paylater account number[protected]
              Jun 7, 2022
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              May 06, 2022
              ICICI Bank Customer Care's response               Dear Customer,

              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
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                A
                Akzz
                from Trivandrum, Kerala
                May 5, 2022
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                Address: Kallambalam, Trivandrum

                Without any prior notice or information my account money has been deducted, total of 2857 rupees. 590 rupees 5 times on the same day 05/05/2022
                Statement showing ECSRTNCHGS and that never heard before!

                Kindly reverse my cash that has been deducted from my account.
                ICICI Bank customer support has been notified about the posted complaint.
                View replies
                Dear Customer,
                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (Akzz) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
                Reply
                Dear Customer,
                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a055o8) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  A
                  [email protected]
                  May 5, 2022
                  Resolved
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                  Resolved

                  Address: 2314, shivshakti nagar,, Kanakpur Sachin Surat

                  I'm an icici bank customer. Today 05/05/22 ecsrtnchg charged 494.56 rupees. I don't know what the charges ecsrtnchg... The bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is about. Please return my charged amount. My email id is [protected]@gmail.com
                  Jun 8, 2022
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 06, 2022
                  ICICI Bank Customer Care's response                   Dear Customer,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
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                    N
                    Navin Wadhiya
                    from Mumbai, Maharashtra
                    May 5, 2022
                    Resolved
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                    Resolved

                    Opening mine account

                    Address: hariyali village, harifakira niwas , vikharoli east 400083

                    I opened my saving account on 29 of april 2022.i paid depository amount like 15 thousand ruppy . but didn't get any account number and any stuff . and unable access status as well as I'm unable to connect customer care series case of i didn't received account number and when I try to click track my status there shows unable find details with number .
                    my mobile number is [protected] and mail id [protected]@gmail.com...
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                    S
                    Swetadubey
                    from Angul, Odisha
                    May 5, 2022
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                    There is an unauthorised deduction of Rs 459 from my account with below details

                    3 04/05/2022 MSI/AMAZON /[protected]/870163/ Dr. 459.0

                    There is no clear information of this transaction
                    I did not authorize this transactions
                    No OTP was received

                    Please look into it.
                    ICICI Bank customer support has been notified about the posted complaint.
                    View replies
                    Dear Customer,
                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a053iw) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      S
                      Sumit Swarnkar
                      from Noida, Uttar Pradesh
                      May 5, 2022
                      Resolved
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                      Resolved

                      They charged me approx 2230Rs for auto debit fees returns. Instant of this i already pay minimum amount before date. Still they charged me. And when I m going with all proof to customer they are not return this charges. I'll never recommend this Bank service to any valuable customers.
                      Jun 8, 2022
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 05, 2022
                      ICICI Bank Customer Care's response                       Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0544i) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        A
                        Adgautam
                        from Indore, Madhya Pradesh
                        May 5, 2022
                        Resolved
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                        Resolved

                        Address: Indore, Madhya Pradesh

                        I am getting my money debited for ecsrtnchg01 automatically and it is almost 1000 which has been debited within 5 days for no reason please help me with the resolution. My email is [protected]@gmail.com and contact number is [protected]. Aditya gautam
                        Jun 8, 2022
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        May 05, 2022
                        ICICI Bank Customer Care's response                         Dear Customer,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
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                          N
                          Nagabhavi
                          May 5, 2022
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                          Resolved

                          Auto debited my amount of 3 times ECSRTN charges. So please reverse my amount.
                          Jun 5, 2022
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 05, 2022
                          ICICI Bank Customer Care's response                           Dear Customer,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
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                            V
                            Vidhuvishnu
                            May 5, 2022
                            Resolved
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                            Resolved

                            I am an icici bank customer. Today[protected] ecsrtnchg charged 5100 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is vishnu[protected]@gmail.com
                            Jun 7, 2022
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            May 05, 2022
                            Updated by Vidhuvishnu                             I have only 10000 salary. 10500 salary credited my account but that same day lost my money 5100 rs. I want return my money.

                            Verified Support
                            May 05, 2022
                            ICICI Bank Customer Care's response                             Dear Customer,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
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                              A
                              amjeet08
                              from Kolkata, West Bengal
                              May 4, 2022
                              Resolved
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                              Resolved

                              ICICI Bank NACH_AD_RTN_CHRG~Of Bnk BFLf | Auto deduction from my ICICI Bank SB Account

                              Address: Kolkata, Kolkata, West Bengal

                              On 02-May-2022 I am observing there are multiple times auto deduction of certain amount under this following statements. I am not aware of why am getting all charges from my account? Although I have a running personal loan from Bajaj Finserv which is supposed to be completed by Jun-2022.. On every month's 2nd day an amount of 1742/- used to deduct by Bajaj & as usual they have deducted the amount on 2nd ..Then why other charges has been debited...
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                              A
                              Ajaysoni182
                              from Bhopal, Madhya Pradesh
                              May 4, 2022
                              Resolved
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                              Resolved

                              Hi Sir,

                              I am a ICICI Bank customer. I got charged for unauthorized and Unnecessarily (ECSRTNCHG) without my knowledge and without any confirmation Email, SMS or any Phone call. The total amount charged INR.3705. The bank hit charges multiple times like (529.15+590+590+590+590+590+225.85=3, 705).This is ridiculous. I am requesting my refund back to my card. Otherwise I would like to deactivate my account from this bank, this is not fair.
                              Atleast they would have told me about the charges i want my money back in my account

                              Name: Ajay soni
                              Account number:[protected]
                              Ifsc code: ICIC0000055
                              Jun 8, 2022
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              May 05, 2022
                              ICICI Bank Customer Care's response                               Dear Customer,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
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                                A
                                amit_dev
                                May 4, 2022
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                                My ICICI bank account has a debit in the name of MCC surcharge 4112. It was for IRCTC e-ticket booking done on[protected].
                                But as per IRCTC no extra surcharge should be debited.
                                ICICI Bank customer support has been notified about the posted complaint.
                                View replies
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a051z6) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                Email is not visible. Where should write an email to?
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                                  B
                                  Bagi1989
                                  from Hyderabad, Andhra Pradesh
                                  May 4, 2022
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                                  Address: Hyderabad

                                  My account debited 700 + charges for depositing Money in ICICI Machine, i suppose to using from past few years.
                                  But wondering this month my money debited for that.
                                  Please give us clear Information ASAP
                                  Reach me on [protected]
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a051z9) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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