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ICICI Bank Complaints & Reviews

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Updated: Dec 13, 2025
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ICICI Bank reviews & complaints page 123

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M
Mohit Kandpal
Apr 30, 2022
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Website: secure.icicidirect.com/customer/login

Account No:[protected]

Demat account no : IN[protected]

Dear sir,

On this demate account i did not trade anything and i got deducted 826 for DP charge ... please help sir please refund my money...its a request other wise i am getting too close this account please look in this i did not make a single transaction in it please refund my money...
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a04w0a) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    G
    ggopi418
    Apr 30, 2022
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    Amount Rs. 10000 got debited from my ICICI back account without my knowledge. Transaction details shows below message. could anyone please take an action as high priority and revert the amount debited from my account?

    NFI/CASH WDL ON TER/30-04-22/18:57:
    11/[protected]
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a04sde) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      M
      Maithili Bakshi
      from Pune, Maharashtra
      Apr 30, 2022
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      My account got debited with three transaction in a single day through auto-debit from ICICI Bank, for ECSRTNCHG charges.. Rs. 554, Rs. 580, Rs. 590/_
      Approx. 1500/_ rs. In a day has been debited without any intimation, neither sms nor any email notifications from the bank.

      I want to know why and for what these charges has been debited from my account in a single day. And get it resolved ASAP.
      ICICI Bank customer support has been notified about the posted complaint.
      Apr 30, 2022
      Updated by Maithili Bakshi
      The complaint has not been resolved... I have not receives any single email or call from executive...
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a04sd0) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        A
        Anikettttt
        Apr 30, 2022
        Resolved
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        Resolved

        Myself Ankit singh negi, I have been with icici bank since 2018. This year 2022 826/- rs is deducted from my account without any alert message. I am not using any Demat account and the representative didn't inform any charges while opening the account. But still this charges are applied and debited from my account on 30 March 2022. DP CHGS TILL MAR-22 is shown in the statement. So please make sure to credit the amount which has been debited so far.
        +1 photos
        Jun 4, 2022
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        May 02, 2022
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
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          K
          kunal0088
          from Nagpur, Maharashtra
          Apr 30, 2022
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          Address: Andheri

          My name is Kunal Dhake.

          Icici Bank has deducted 826 rs from my account in the of DP C HSG.

          I want my money back else I will discontinue with ICICI bank.

          Very dissapointed and gives shock to common mans pocket...hurt...

          Regards,

          Kunal Dhake.
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a04sda) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            V
            Vikas barnela
            from Jhunjhunu, Rajasthan
            Apr 30, 2022
            Resolved
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            Resolved

            My name is vikas kumar today at morning 136rs and 400 rs seperately deducted from my icici bank savings account on the name of Ecs ... I want to know why the amount is deducted from my account without reason.. kindly resolve the matter immediately

            Bank - icici bank
            Ifsc - icic0006731
            Singhana, Jhunjhunu
            +1 photos
            Jun 14, 2022
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            May 02, 2022
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a04w0u) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              H
              hariharanmecheri
              from Chennai, Tamil Nadu
              Apr 30, 2022
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              Address: Chennai

              DMC/IN[protected] DP CHGS TILL MAR-22

              Without my knowledge they debited my account
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a04rou) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                V
                vamsi298
                Apr 30, 2022
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                An amount of 826 rupees was debited from my account without any authorization/prior intimation.

                Description of the charges: DMC/IN**********5167 DP CHGS TILL MAR-22

                Note: My Demat account with ICICI was closed long back (almost 2 years ago)
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a04rpa) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  D
                  deybabun93
                  from Kolkata, West Bengal
                  Apr 30, 2022
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                  Address: Kolkata

                  Dear Sir/madam

                  My name is Babun Dey and I own a ICICI Multi wallet card with card number : [protected] with an expiry date of 01/26. In the past couple of days my transactions have declined and when I checked this on my [protected]@ICICI bank app it says that the Card has a Invalid Card status. Kindly help me fix it. I have more than Rs 2000 in my account. My DOB is 27/12/1993, cell phone number is [protected] and my PAN card number is BZPPD7471R. My KYC is done long back.

                  Thanks
                  Babun Dey
                  +91-[protected]
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a04rp8) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    R
                    Rajpandey210995
                    from Thane, Maharashtra
                    Apr 30, 2022
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                    Address: B 401 Charnamrut, Near suraj water park, GB Road, Thane west, 400615

                    Hi,

                    My Icici bank account number:[protected].
                    There has been a deduction of Rs 825 from my account as DP CHRGS TILL March 2022. Attaching the image of deduction statement.
                    In 2021 there was similar deduction from my account when complaint no action taken.
                    Please refund my money and deactivate the dmat account.
                    +1 photos
                    ICICI Bank customer support has been notified about the posted complaint.
                    Apr 30, 2022
                    Updated by Rajpandey210995
                    The issue has not been resolved still status is showing mark as resolved.
                    My contact nr: [protected]
                    Please do contact for any further queries
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                      P
                      Preethi0811
                      Apr 30, 2022
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                      Hi, I was just checking nu account and to mh surprise I found some 826 rupees just deducted.
                      I don't even use the demat account.
                      Please, I request you to reverse the moneyDm charges asap. This js not done. Its not binding on me to pay any amount for something which i do not use.

                      Kindly, do the needful
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a04rps) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        P
                        prashanth gollapally
                        from Hyderabad, Telangana
                        Apr 29, 2022
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                        Address: P.NO 32 LAKE RIDGE HOMES NEAR orr, Bachupally, Hyderabad 500090

                        You people deducted my amount it was 6300rs I really feel like crying aloud I don't know where I can go to complain about this for justice I am typing this full of tears in my eyes. I was saving money for my kid's surgery even Insurance was not helpful as he has health issues by birth. money got deducted 10 590 few times and 570 and so on total 6300 rs deducted as soon as my salary was credited and I still need money for surgery and I was trying so hard as it is already late for him and this deduction has made me mad I never cried but was really helpless in my kids situation and you people deducted everything.

                        I contacted your customer support to remove this ECH NACH Mandate they said they cant I have to login and do that.

                        I logged in as it is evening time site refused and it wanted me to do in business hours.

                        Next day I submitted ECH NACH Mandate/ cancellation from customer service service request .

                        At that time it said submitted now it dosent show anything as service request so I dont have evidence here to prove my self

                        I was going down and down dont know where I can get help from.

                        I really really hate your service ICICI bank I am ashamed of having savings account with you
                        ICICI Bank customer support has been notified about the posted complaint.
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                          B
                          bnsvkr1
                          from Chennai, Tamil Nadu
                          Apr 29, 2022
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                          Address: Santhome Branch

                          I am Senthilkumar, Rs. 377.26 has been deducted from my account as Dp charges DP chgs till Mar-22 DP charges on 28 Apr '22.

                          I do not remember activating and using Demat account till now. There was no prior notice. I haven't received any deduction message to my registered mobile. I need my money back immediately. My Account Number is[protected].

                          Also, I have updated my registered mobile number through the facilities available in ATM. However, same is not reflecting on IVR, it is saying that I have to call from my registered mobile. Hence I am unable to reach out to customer care.

                          Thanks
                          Senthilkumar
                          ICICI Bank customer support has been notified about the posted complaint.
                          May 20, 2022
                          Updated by bnsvkr1
                          I have again got debited around Rs 448.74 on 30th Apr '22
                          Transaction ref number:- IN[protected] DP CHGS TILL MAR-22.

                          please do something to stop it and help me to get the money back.

                          thank you
                          Senthilkumar
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                            K
                            Kartheek Parakal
                            from Hyderabad, Andhra Pradesh
                            Apr 29, 2022
                            Resolved
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                            Resolved

                            Payment of my Amazon Pay ICICI credit card due amount 2.22Lakh (for April month) was made on 03-Apr (due date :: 06-Apr)
                            Out of this, an amount of 1.82L was credited to my card on the same date (03-Apr), where as 40k was credited into my card on 11th, 12th Apr which is after the due date. However the payment was successful from the bank side (HDFC savings account) for the entire amount of 2.22L & the same has been confirmed by my HDFC relationship manager.

                            I was following up with credit card customer care on the missing amount (40k) from 4th April & raised several complaints. After multiple calls & several follow-ups, the issue has been closed on 12th when the amount got credited, with a promise from escalation department saying an interest would not be charged on this amount.

                            But to my surprise, when the statement for May has been generated an interest amount of 9770 + GST (11.5k in total) has been charged on my credit card. This was observed on 22-Apr & I have been following up with credit card customer care & shared the transaction related details from my end, such as iMobile Pay transaction IDs, savings account statement on customer.[protected]@icicibank.com.
                            During this one week of time, not one time I got a call back from escalation team to review these documents.

                            As the payment was completed from my end & 80% of the same has been credited on the same day, it is clear that the issue with the delay is from the bank side. So I have been requesting for a waive off on the interest charged on the credit card.
                            But the only revert backs that I'm getting from ICICI are from people explaining how and why an interest will be charged on a credit card.
                            They are not taking time to review & tally the documents shared for these payments.

                            I have visited the nearest ICICI Bank Lanco Hills branch & after tallying the documents provided, they agreed that this is clearly a technical issue & a refund would be issued. But they are helpless to do anything as the entire credit card grievances are only being handled by Customer Care service.

                            I was planning to open a savings account in ICICI before all this, but all this has created a very bad impression about ICICI bank now.
                            Requesting ICICI team to review this request & assign someone to look into this issue at the earliest. Thanks.
                            May 5, 2022
                            Complaint marked as Resolved 
                            Partial reversal of the interest has been provided by the bank.
                            ICICI Bank customer support has been notified about the posted complaint.
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                              A
                              anish110295
                              Apr 29, 2022
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                              590 amount has been debited 17times from myaccount while no ECS mandate is pending from my end. I request to credit the money back
                              ICICI Bank customer support has been notified about the posted complaint.
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                                A
                                Amrita1993100
                                Apr 29, 2022
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                                Removal of lien from my amount

                                ICICI bank manager not responding and talking in bad manner.
                                They had kept my 91155 rs in lean mode. I had submitted the court order still they are not releasing my amount.

                                In fraud I lost my money then i filed case . My case no is cir no is 240.

                                Now court had given order to release money. Still icici not releasing it.

                                It really bad please help me.

                                My home branch is iyyappanthangal...
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                                gowthami ramesh
                                Apr 29, 2022
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                                I can see amount of Rs 826 debited as Dmc dp charges Till March 22
                                But I do not have any demat account. And this annual maintenance was not taken any time before . Why is this amount debited now ?
                                ICICI Bank customer support has been notified about the posted complaint.
                                Apr 29, 2022
                                Updated by gowthami ramesh
                                Please contact me and resolve this issue
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                                  J
                                  JEY_22
                                  from Chennai, Tamil Nadu
                                  Apr 29, 2022
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                                  28-Apr-22 ecsrtnchg charged 290 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email [protected]@gmail.com
                                  +1 photos
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                                    H
                                    hasty prateek
                                    Apr 29, 2022
                                    Resolved
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                                    Resolved

                                    ICICI Bank has deducted some charges in name of DMC from my account. They are looting their loyal customer by deducting money.

                                    If this keeps on happening I will close my bank account with them
                                    May 30, 2022
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 29, 2022
                                    ICICI Bank Customer Care's response
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a04pj7) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      M
                                      Mukta DS
                                      from Bengaluru, Karnataka
                                      Apr 29, 2022
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                                      Team,

                                      I see Rs. 826.00 has been deducted from my account . I do not understand why this amount was deducted. Below are the details of the same.

                                      2 28/04/2022 DMC/IN[protected] DP CHGS TILL MAR-22 Dr. 826.00

                                      Could you kindly provide me details for the deduction asap and revert my amount on a priority basis.

                                      Thanks,
                                      Mukta DS
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a04pj9) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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