ICICI Bank Complaints & Reviews

Without any prior notice or information my account money has been deducted, total of 2857 rupees. 590 rupees 5 times on the same day 05/05/2022
Statement showing ECSRTNCHGS and that never heard before!

Kindly reverse my cash that has been deducted from my account.

I'm an icici bank customer. Today 05/05/22 ecsrtnchg charged 494.56 rupees. I don't know what the charges ecsrtnchg... The bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is about. Please return my charged amount. My email id is [protected]@gmail.com

I opened my saving account on 29 of april 2022.i paid depository amount like 15 thousand ruppy . but didn't get any account number and any stuff . and unable access status as well as I'm unable to connect customer care series case of i didn't received account number and when I try to click track my status there shows unable find details with number .
my mobile number is [protected] and mail id [protected]@gmail.com...

There is an unauthorised deduction of Rs 459 from my account with below details

3 04/05/2022 MSI/AMAZON /[protected]/870163/ Dr. 459.0

There is no clear information of this transaction
I did not authorize this transactions
No OTP was received

Please look into it.

They charged me approx 2230Rs for auto debit fees returns. Instant of this i already pay minimum amount before date. Still they charged me. And when I m going with all proof to customer they are not return this charges. I'll never recommend this Bank service to any valuable customers.

I am getting my money debited for ecsrtnchg01 automatically and it is almost 1000 which has been debited within 5 days for no reason please help me with the resolution. My email is [protected]@gmail.com and contact number is [protected]. Aditya gautam

Auto debited my amount of 3 times ECSRTN charges. So please reverse my amount.

I am an icici bank customer. Today[protected] ecsrtnchg charged 5100 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is vishnu[protected]@gmail.com

On 02-May-2022 I am observing there are multiple times auto deduction of certain amount under this following statements. I am not aware of why am getting all charges from my account? Although I have a running personal loan from Bajaj Finserv which is supposed to be completed by Jun-2022.. On every month's 2nd day an amount of 1742/- used to deduct by Bajaj & as usual they have deducted the amount on 2nd ..Then why other charges has been debited...

Hi Sir,

I am a ICICI Bank customer. I got charged for unauthorized and Unnecessarily (ECSRTNCHG) without my knowledge and without any confirmation Email, SMS or any Phone call. The total amount charged INR.3705. The bank hit charges multiple times like (529.15+590+590+590+590+590+225.85=3, 705).This is ridiculous. I am requesting my refund back to my card. Otherwise I would like to deactivate my account from this bank, this is not fair.
Atleast they would have told me about the charges i want my money back in my account

Name: Ajay soni
Account number:[protected]
Ifsc code: ICIC0000055

My ICICI bank account has a debit in the name of MCC surcharge 4112. It was for IRCTC e-ticket booking done on[protected].
But as per IRCTC no extra surcharge should be debited.

My account debited 700 + charges for depositing Money in ICICI Machine, i suppose to using from past few years.
But wondering this month my money debited for that.
Please give us clear Information ASAP
Reach me on [protected]

Within one month of time icici bank has charged Rs3961 as NACH_AD_RTN charges or you may say bounce charges. for a single loan they have bounced auto debit cheques several times to charge more. I have taken a bajaj finsrv product on emi amounting Rs 3500 per month and the linked account was ICICI and due to lock down i failed to maintain sufficient balance for two months only and but the month of March till now ICICI is deducting a large amount without my knowledge nor they have informed before deducting.
In some cases i have maintained a minimum balance for the emi to deduct but before the deduction took place icici had already charged and after debit no sms or mail intimation given and i was not aware of insufficient fund my auto debit bounced and the same scenario started repeating .
So its my kind request to look into the matter as i am already frustrated and also effecting my financial balance.

total amount deducted is 15000rs in last 8month

I had purchased a Ashirwad Deep discount Bonds (option 1) in 1996, redeemable in July 2021 at Rs. 200000. When called to customer care, they told they have no idea relating this. Pls look into this

Certificate No. :284770
Names of Bond holder: 1. Vishwanatha Rao 2.CK Nagarathna 3.Arjuna Puligal
Bond holder no: 1305-095

The GRID Behind my Debit card was disabled when I tried to fund my Zerodha Account. I tried calling the customer service Toll free number from registerd Mobile. But this service tells me my card is active and can use. However when I try to use it it gives me the same error. "The grid on your card is disabled please call 24 hour Customer service to enable it" . I wrote to customer service about my problem they simply sent a message to call...

I am therese. 824.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till april-27) on 27/04/2022. I have never used my demat account till now.

They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number [protected]

I transferred Rs 148000 through IMPS on 02nd May from ICICI A/C to State bank A/C.

The amount did not get credited to the Beneficiary Account neither was refunded back to my account.

But I got a message that said

"Dear Customer, IMPS Txn Ref[protected] for Rs 148, 000.00 is timed out at Beneficiary Bank on 02-May-2022. Txn status will be updated by Bene Bank in 3 working days - ICICI Bank"

Hi my account has been debit frozen from 2 months. I have visited the branch and they dont have a satisfactory answer, they said talk to the coustomer care number but they are unable to provide me reasons of my freeze. I need my account and my money back.

Hi D S Kumar here. 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till mar-22) on 28-apr-2022. I have neither subscribed nor used my demat account till now.

Also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

Mentioned the transaction remark - dmc/[protected] dp chgs till mar-22

We people are here because of trust towards icici. But this is totally an unacceptable behavior from icici. Don't ever do this without a customer acceptance, otherwise we can loose the trust.

Kindly refund my money at earliest.

Hi,
I have opened joint account on 18-Apr-2022. My account number is[protected]Indu sharma/ Mandeep Singh). Mr. Manpreet told me that it's take only 4 days to open an account in bank. We again visited kharar branch (Home branch), then he again said your account opening was under process. We said "how do customer know what is the status of his account" then he said it is icici bank procedure, you have to wait for another 5 days to receive ATM and cheque book. We did not get any notification from bank regarding my account opening. We again visited bank after 4days to get update regarding our account and made a phone call to Ms. Sonam but she did not pick our call. After 10 days we received call for asking my authentication code of call. Yesterday(02-May-2022) we have received ATM and Cheque book. Mr. Manpreet gave us Ms. Sonam contact number for account related queries. We made a call to Ms. Sonam for activating our ATM/mobile banking then she said i m busy and call you at 3 PM. We again called at 3 PM then she very rudely said that i am going for lunch now. we said you gave us time to resolve our query. But she did not listen to us and started arguing. We said, we are also busy in our work. then she said that visit branch to resolve your query. Then we talked to Branch Manger (Mr. Ajay Gautam) and explained everything. He said leave her and i will resolve your query. But we said if your employee treat customer this way then we did not want any account open with Icici bank. Thereafter, Mr. Manpreet and Mr. Ajay called us again and again to resolve our query but our main concern is regarding customer dealing as we think that ICICI customer service is very good that's why we want to open bank account in this bank but if you have such kind of staff then no one is going to take any kind of service from ICICI bank. Ms. Sonam attitude is very rude and unacceptable from customer point of view. Please let me know if ICICI bank take any action against her. If you take no action then i will close my account and Publish whole story on social media.

Regard
Mandeep/Indu