ICICI Bank Complaints & Reviews

Recharge of 7, 000 was made and money got debited from bank account but did not credit in wallet. And refund is also not received.

There was really harsh behaviour by the online kyc women. ! Our grandmother was about o open an account. Through online kyc. And she couldn't able to hear properly. And we were telling what the women in the video call was saying. But she was really harsh. And how can we recommend ICICI to others. When the people are really harsh. Its really bad when they can't respect elders. ICICI really need to keep a policy atleast to respect elders.! This is very bad from ICICI.

I am a ICICIBANK costumer, I have a salaried account in ICICIBANK. On dates
[protected],[protected] and[protected] my account was charged RS 2194.57 by 6 transactions on mentioned date for ecsrtnchg0 and ACH/TPCAPFR charges. these all transactions was done without my knowledge or without any confirmation email or sms or any phone call. And even I don't know what these charges are(ecsrtnchg0 and ACH/TPCAPFR). Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is- [protected]@gmail.com.
mob no- [protected]

Dear sir/mam
I'm Bhawana Mudgal holding ICICI savings account for past 2 years.
Without any intimation my account has been debited.
I have never come across something like this on a monthly basis.
Please take some action against the bank, if it is not complying RBI standards / guidelines.

14/1/2022 MABchgs-Dec21+GST Dr. 521.37

Everytime I try to recharge my mobile number this app sends #0003 error code since a long time

I had purchased a BENQ monitor on Croma using No Cost EMI.For which i was expecting a cashback of 835.14 from ICICI. I have not received it and same is not mentioned in Credit card statement.

In this pendemic this bank wana earn from jobless people by deducting MAB charges, been using ICICI as my salary account, but on the next job i will make sure to kick this banks butt out.

I reached wrong vehicle Number UP78GH4923 instead o[censored]P78GH4932
please return my amount as soon as possible.
I attached the payment slip of this transaction.

My A/c No:[protected]
demat id : in[protected],

I have my assets into my account and for no reason my account is blocked/freezed. i can't activate my account nor i can transfer my assets to another account. i have a very bad time with your bank, more pressure will lead you to legal procedure. although we havent made any request for blocking or freezing the account, all the KYC is cleared and still facing the problem. Please do the needful and resolve my issue by unblocking my Account at an earliest.

My Amazon Pay ICICI Bank Credit Card Application[protected]. I got a rejected sms but I don't know how my card is rejected because no one come to my permanent address and also not come in my office in official hour. My office time is 10am to 5pm . I personal call me after 6pm told that your office is closed. I told u please revisit next day in official hour but he don't come and report address not verified in same day. Please look into this matter. If possible please revisit my home and my office in working hour. I try to get your credit card from last 1yr but due to COVID if college is off that time but now college is open please revisit and complete your process.

If any update please contact [protected] or pinaki.kgec.[protected]@gmail.com

I have 500 units of icici power units certificate purchased 1st October 1994.my certificate Reg.folio No. PDG40858, certificate no.[68219001].Distinctive no.[68219400].I want to know the current value of my unit certificate purchased @ Rs10 each(total no.o[censored]nits is 500)?I am waiting your response and email

Vinod Prasad
Mobile - [protected]

I started SIP in groww app and I added icici Bank account I started total of 3 SIP which was the amount of RS 5000, 400 and 100 And it was started in the month of September 2021 and suddenly Due to some problems I was not able to arrange the money to pay monthly I realised that and before the next due date I have cancelled and I received the respected Money the money was transferred to my Groww account I have cancelled all the 3 SIP but still now the icici bank is deducting the money from my account in the name of ECS the total amount amount of 5409.49 has been deducted still now I will attach the bank statement and the The details of the SIP when started and and when I cancelled kindly please help me to sort the things

I Already cancelled my SIP mutual fund after the one month of investing Because I was not able to arrange the money and I received the my money back as per the current value of the mutual fund i cancelled the SIP in the month of October And I was Still now if I add money to Account they are deducting The total Amount of Rupees 5409.49 Has been deducted still now I cancelled SIP because o[censored]nable to arrange the money to pay

A UPI transaction was done on 24.12.2021
vide which an amount of Rs. 2, 055/- was transferred by the undersigned (Himanshu Vashist) to Satinder Kumar (Both Account in ICICI Bank) through the "Pay to Contact" option available on iMobile app for Android mobile (UPI transaction no.[protected]. The contact number of the beneficiary was correct and the name shown on the app was also correct. It is further stated that the mentioned fund was deducted from the account of the undersigned but has not been credited into the account of the beneficiary till date. The fact was got verified from an Officer in Sector 17, Chandigarh Branch of ICICI Bank.

It is pertinent to mention here that the undersigned visited the Sector 17, Chandigarh branch of ICICI Bank but the staff there always ask to contact customer care or send a complain through email customer.[protected]@icicibank.com for any problem.

As suggested the undersigned sent an email on customer.[protected]@icicibank.com on 04.01.2022 with a request to look into the matter of fund transfer and take a suitable action at the earliest. In reply to the email they informed me on 07.01.2022 vide email from Asha Bhanu (Customer Service Officer) that they tried to contact me and were unable to contact. They also sent contact number of some other person named Mr. Samir Sutradhar and stated that Rs. 1 has been credited to his account on 24.12.2021 which doesn't made any sense.
The undersigned again sent an email on 07.01.2022 to expedite the process and resolve the issue.
On 10.01.2022 an email was received from Nandhini Venkatesan (Customer Service Officer), ICICI Bank which says

"we would request you to contact the beneficiary and direct them to get in touch with their respective bank to check the credit using the RRN no.*******. In case beneficiary still not receive the amount we request to write to us."

The undersigned as well as the beneficiary both have accounts in ICICI Bank and these people are saying to ask the beneficiary to contact his bank which I already have done.

The undersigned has done a correct transaction and it was the system of ICICI Bank that wrongly transferred the amount to somewhere else. The fact is, I have contact ICICI Bank representative on Customer Care Number and they said they are raising the query which has not been resolved till date. On email they are telling ambiguous things and their branches are pathetic as they don't help in anything expect opening new accounts and getting new loans etc.

Regards
Himanshu Vashishth

Dear sir/madam
I hope you doing well

I have joined in icici bank in August 2021 as sales officer CA at Hyderabad Telangana . I have been in icici family from August 2021 to November 2021. I have resigned the job and I got my final settlement too but the thing is I didn't get my relieving letter till now.

Please help me out

Thanks & Regards
Rahul Bavu
487042
[protected]@gmail.com
[protected]

Respected sir /ma'am,

I am account holder of icici bank from last 5 years approx and my account number is 32xxxxxx0480
& Tran.id S38185661 Dated 29.dec.21
No they have charged me 706.82 rs under the category DCardfee0496DEC21-NOV22+GST

I don't know what type of charges are these.

They never informed me regarding this charges through voice call or text message.

Who was given the rights to icici bank to deduct this kind of charges without informing us.

Because we kept money in bank that gives the authority or rights to bank that they can do whatever they want to do with our money.

There should be a formal process for doing all this things. I want my money to be credited in my account which they have deducted from my account without informing me.

Regards and thanks
ANKIT JAIN
[protected]

Suddenly after a transaction my iMobile, internet banking, upi everything was disabled. I'm not even able to make 10/- payment using Gpay. It says inactive account. I'm stuck in the worst way you can imagine. I can't use any money since 2 3 days and despite repeated calls my account stays deactivated.

I am an ICICI bank customer. Today[protected] ECSRTNCHG charged 590 INR, twice on 11/01/2022.
I don't know what the charges ECSRTNCHG were for...
The bank took the charges without my knowledge and without any confirmation email or SMS or phone call.

Please explain what the charge is. This type of direction is not good please return my charged amount (1180 INR).

My email id is av.sai.[protected]@gmail.com

Thanks & regards,
Allena Venkata Sai Abhishek

Hi Team,

I writing this complain because of auto debit fee has been charged to my ICICI credit card on 26th October, 2021. I want to make you know that I have not opted any such option in banking, i am using icici since may, 2019 and i have my salary account with this bank.
These activity make me feel bad as i am no where wrong and have cleared all my dues before due date.
Please help me on this, i need your kind help over the same

I called ICICI customer care for some fraud happened some days back and it was so urgent but I couldn't connect. After all the press 1 and 2 it was asking for account number or Debit card number and debit card pin and all these just to talk to customer care executive.It means if we won't provide atm pin then we are not connected to customer care representative. I have noticed another thing that after some attempts when you try to call the customer care number it says you reached your limit and you can't call further for the day..I don't understand what's that for. If a person is in distress they will call until they get resolution how can they cap it.