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ICICI Bank Complaints & Reviews

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ICICI Bank reviews & complaints page 181

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S
Srinuvas Sontena
from Vijayawada, Andhra Pradesh
Oct 4, 2021
Oct 4, 2021
This thread was updated on Oct 4, 2021
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Details of payment :

Payment to icici - eazypay
Pay for
Fees payment done by dhani pay union bank account.2100+[protected]/- rs.)
Transaction id : [protected]
Reference number - [protected]_[protected]
Date : 25/09/2021

Sir, my issue is regarding to failure of payment. This saturday (Date - 25 jseptember, 2021 ; time - 7:11 pm and 7:59 pm) my account balance is deducted while making a payment forKoneru Lakshmaia...
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H
HimaniGoyal
Oct 3, 2021
Oct 4, 2021
This thread was updated on Oct 4, 2021
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Auto Deduction of Money

I want to submit a complaint regarding my money deduction . Few days back I asked the bank to fill my passbook with the previous entries and I got to know that lot of Auto deductions happened to my account without my consent.

My account showed deduction of rupees 1899 for PPL/WPP_SR[protected]_Renewal of Policy. But I have never enrolled for such a plan. This is a big amount. So please help me get back my money as soon...
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Aman Singh_1912
Oct 3, 2021
Oct 5, 2021
This thread was updated on Oct 5, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card blocked without intimation

My credit card no: [protected] was blocked on a sunday without any reason. All the bills are being paid on time and there was not intimation given before blocking the card. I am unable to do any transactions and customer care is also not reachable.

Pathetic customer service from ICICI....
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G
Gurleen1988
Oct 3, 2021
Oct 5, 2021
This thread was updated on Oct 5, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fastag service issue

I bought a second hand vehicle which had an ICICI fastag over it, i removed the ICICI fastag and pasted new paytm fastag linked to my account,
later on i came to know that ICICI fastag was blacklisted due to low balance & now i am unable to use any fastag on the vehicle as the vehicle is showing blacklisted. I tried calling ICICI complaint cente multiple times but they never respond, visited ICICI bank branch but no benefit.
I...
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S
Sairam95
Oct 3, 2021
Oct 6, 2021
This thread was updated on Oct 6, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI Bank services and carelessness

Worst experience with ICICI Bank. Almost 25 days back I have opened my bank account in ICICI, they said that there is no limit on number of transactions per day and they also promised that they will send me the debit card and cheque book within 1week. It's been more than 25 days I haven't received my debit card and cheque book and there is no response from the bank.

Everytime I try to send money through UPI, the transaction...
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Shivangi Geetanjali
from Kolkata, West Bengal
Oct 3, 2021
Oct 6, 2021
This thread was updated on Oct 6, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card transaction getting failed

I am trying to make a transaction of FLIPKART but getting the below message -
Dear Customer, transaction of INR XXXXX on ICICI Bank Credit Card XX is withheld due to security reasons. Please call our Customer Care.

COULD YOU PLEASE HELP HERE AS I AM UNABLE TO CONTACT COSTUMER CARE?...
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C
Chakshu Chibber
Oct 3, 2021
Oct 3, 2021
This thread was updated on Oct 3, 2021
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Dp charges // not even aware that I have a demat account

I am Chakshu Chibber, and an amount of 73.10 & 684.07 rupees has been deducted from my account in the name of DP CHGS TILL AUGUST'21 on 29th and 30th september respectively

I have never activated and used my demat account with ICICI bank and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

I need my money...
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D
deepandgates
Oct 3, 2021
Dec 8, 2021
This thread was updated on Dec 8, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Card Blocked without any info

Website:www.icicibank.com/wealth-management/index.page

I’m DeepanChakkravarthy Wealth Mgmt Account holder of ICICI Bank since 2010 and would like connect with you and request your intervention to resolve the query with regards to credit card rewards.

My relationship with ICICI Bank are following

1. ICICI Savings Account – Wealth Mgmt - 2010
2. ICICI Emeralde Credit Card 3. ICICI Make my trip signature card 4. ICICI Forex Card holder 5. ICICI Trading...
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K
Kasimk
from Aligarh, Uttar Pradesh
Oct 2, 2021
Oct 3, 2021
This thread was updated on Oct 3, 2021
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Debit card deducted fees

Address:Aligarh uttarpradesh
Website:www.icicibank.com

I have opened insta mine zero balance account bank sent me insta mine plus debit card and deducted money and also blacked mine debit card and deduct money both debit card, and block debit card automatically, it's fraud, can't trust can't deposit money on this bank, costumer carevexecutive always tells lie and fraud, can't solve problem, only activation and charge service in this bank, no deactivation service, it's fraud.govt should take action...
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vikasblr
from Bengaluru, Karnataka
Oct 2, 2021
Oct 19, 2021
This thread was updated on Oct 19, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fastag account blocked for no reason

My fastag with customer id 11300310 issued in july 2019 with a credit balance of 112 rupees has been blocked without any proper reason. I called their helpline on 30/0/21 as my recharge amount of Rs100 done from my icici bank account failed I was given a reason it could be due to server issue I was asked to download etoll app by icici and recharge again I did a recharge of Rs100 again using that app it failed again when I called helpline...
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T
TECH JIT
Oct 2, 2021
Oct 3, 2021
This thread was updated on Oct 3, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rong ECS Charag

Address:Mohammadpur dharmadanga gazole malda

My name is Surojit Saha My age is now 19 plus ecs has been charged from my icici bank account, but I don't have any emi or loan, and my emi or loan deserves age, as we know that emi is the name of ecs from my account except 21 years Wrongly charged with Please refund 8260 from my account, or I may be in big trouble....
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S
Sandyh46
from Bengaluru, Karnataka
Oct 2, 2021
Oct 8, 2021
This thread was updated on Oct 8, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudulent charges.

Hello,

On 29th September 2021, amount of 826Rs is deducted from my account. It says "DP CHGS TILL AUG - 15". I am unaware of these charges and i do not have a demat account. Please return my money.

Thanks,
[protected]...
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S
sruthi kumar
Oct 2, 2021
Oct 3, 2021
This thread was updated on Oct 3, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charged Cash transaction charges

I have been charged around amount of 672.60 as cash transaction charges where as I didn't get any notification for this from bank. When I checked my statement it was reflecting.
Whenever icici bank debit such extra charges they are not notifying customers over a sms only reflecting on statement. If iam getting sms alert for all transactions why am I not getting alert for these extra charges which bank is charging me. It is fraudulent...
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Vikas220895
Oct 1, 2021
Oct 7, 2021
This thread was updated on Oct 7, 2021
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My account has been Freeze without my knowledge

My Account has been freeze without my knowledge. when I wrote the mail to customer care. they mail be back about the reason KYC PENDING OTP ACCT.
I am out of india for 1 year and not able to visit the branch. I mailed them about this situation and didn't received any response from them.
I opened the account in Jan or Feb this year. I don't understand how the KYC is pending ? I already submitted my PAN, Adhaar and other documents.br...
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V
Vikas220895
Oct 1, 2021
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My account has been Freeze

My Account has been freeze with my knowledge. when I wrote the mail to customer care. they mail be back about the reason KYC PENDING OTP ACCT.
I am out of india for 1 year and not bale to visit the branch. I mailed them about this situation and didn't received any response from them.
I opened the account in Jan or Feb this year. I don't understand how the KYC is pending ? I already submitted my PAN, Adhaar and other documents.br...
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R
romi sudry
Oct 1, 2021
Oct 1, 2021
This thread was updated on Oct 1, 2021
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Deduction of rs.862

Address:Nagpur

I am shocked to see this deducted.
Please refund this amount to my account....
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S
swati devare
Oct 1, 2021
Oct 1, 2021
This thread was updated on Oct 1, 2021
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Grid card authentication disabled

I had entered the grid card details correctly and it still disabled my authentication....
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Samarthtandon97
from Delhi, Delhi
Oct 1, 2021
Oct 1, 2021
This thread was updated on Oct 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI bank - IMPS fund transfer timeout

I transferred Rs 35, 935 through IMPS on 1st Oct 2021 8:33 am from my ICICI bank A/c to PNB bank A/c.

The amount was debited from my ICICI bank A/c but not credited on my PNB bank A/c.

I received this message for the above transaction.

"Dear Customer, IMPS Txn Ref. [protected] for Rs 35, 935.00 is timed out at Beneficiary Bank on 01-Oct-21. Txn status will be updated by Beneficiary Bank in 3 working...
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V
venkatakrishnan199628
Oct 1, 2021
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Demat account charges/Account created without my consent

A demat account has been created out of the blue without my consent and suddenly I have been charges Rs.1000+ towards the maintenance of the same.
not able to reach any customer care regarding this issue, and the icici officials are also not giving proper responses.
I have no use of this demat account and majorly this has been created without my consent which is highly unethical....
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Anurag Vatsa
Oct 1, 2021
Oct 1, 2021
This thread was updated on Oct 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DMC Charges Deducted Without any communication to customer

Address:Noida

An amount of in 826 respect DMC DP charges.

Please refund my amount as i no more use your services.

my email id : [protected]@gmai.com...
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