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3.3
Updated: Jun 2, 2026
Complaints 23783
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14308
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9475
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E
Empire1990
Nov 1, 2021
Resolved
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Resolved

1/10/2021 at 4.30 pm I made payment in msrtc but even if it fails I don't get refund zale nahit ???
Dec 4, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Nov 02, 2021
ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (700775) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    V
    Vish1433
    from Indore, Madhya Pradesh
    Nov 1, 2021
    Resolved
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    Resolved

    I have paid 14499rs to my card (current due) on 23rd oct, but it was not reflecting in my card limit, i called customer care they said it may take 3 working days, later they all have diff answer or no answer to this. I also wrote email to the customer care, and they arguing that your email id is not updated, then i updated it and then they are not replying my email, i am thinking to go to consumer forum, but lets give this website a chance. Please help to solve my issue
    Dec 4, 2021
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Nov 02, 2021
    ICICI Bank Customer Care's response     Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (699779) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      S
      Syed Abdul hameed
      Nov 1, 2021
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      I have been deducted with 2500 inr in my account

      NFS/07937004/CASH WDL/01-11-21 2, 500.00

      what is this deduction - completely unacceptable.

      please reverse my money. thank s
      ICICI Bank customer support has been notified about the posted complaint.
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      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (697366) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        B
        Bhattonly
        from Bharuch, Gujarat
        Nov 1, 2021
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        Address: Bharuch

        Rs 826 has been deducted from my account on 30.03. I checked online and found that lot of other people have logged similar complain. I believe the charge is for dmat account but i don't even have an icici dmat account that i am aware of. Please initiate ba refund as i have never been informed about such deduction.
        We were not informed about this deduction and didn't even receive any email or message for the same. This is absolutely ridiculous. Please initiate a refund asap
        ICICI Bank customer support has been notified about the posted complaint.
        View replies
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (696487) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          B
          Bhattonly
          from Bharuch, Gujarat
          Nov 1, 2021
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          Address: Bharuch

          I am Durgesh bhatt, an mount of 826.00 rupees has been deducted from my account in the name of dp chgs till aug 21

          I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

          I need my money back and am ready to comlain anywhere else if needed
          Plz help
          ICICI Bank customer support has been notified about the posted complaint.
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            C
            chayanika gogoi
            Nov 1, 2021
            Resolved
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            Resolved

            Cannot log in to alumni portal

            Website: alumni.icicibank.com/#/login

            I am an ex employee of ICICI with ID 423552.Till date i have not received my pf amount.To avail the same, I tried to log in to the site but cannot do it....
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            C
            Chandan.kataria
            from Bathinda, Punjab
            Nov 1, 2021
            Resolved
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            Resolved

            Dear Team,

            I am Chandan Kataria, 762.01 Rupees has been deducted from my account as DP CHGS TILL SEP-21 on 31-Oct-21

            I have never activated and used my demat account till now. There was no prior notice for the deduction.

            So i need Justice and my money back on immidiate basis
            Dec 5, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Nov 02, 2021
            ICICI Bank Customer Care's response             Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (699509) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              S
              Swastik Roy
              from Anand, Gujarat
              Nov 1, 2021
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              Address: South Bopal, Ahmedabad

              I have been informed for expression debit card which i have not applied in my knowledge. They have sent me a mail regarding an expression debit card has been issued & rs. 588.18 including taxes will be debited from my account. Neither the sales personnel informed me the same he told me that only annual charges will be levied. Now he is forcefully saying I have informed about the deduction. Expression debit card request cancelling options were unavailable.
              I don't need expression debit card as i already have basic debit card.
              Kindly help me to close this issue & take necessary action against the fibster sales person.
              ICICI Bank customer support has been notified about the posted complaint.
              View replies
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (696479) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                D
                Divyans8268
                Oct 31, 2021
                Resolved
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                Resolved

                Hi icici,

                In my years of experience with another private banking i have never faced any issues.
                But recently with icici, i'm facing issues.
                Money is getting deducted without any consent and without any notification.

                Recently on October 31st 2021, an amount has been deducted a total of 589 rupees without any consent for ECSRTNCHGS201021 for the upcoming date of Nov 1st 2021. How can it be deducted before even the date and its h=showing in the mini statement but no deduction notification came up. I reuest to refund my whole amount ASAP.
                Dec 5, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Nov 02, 2021
                ICICI Bank Customer Care's response                 Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (699523) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  M
                  Masood Ahamed
                  Oct 31, 2021
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                  Address: Singasandra, Banglore, Karnataka
                  Website: ICICI pocket

                  Unknown transaction occurred for the amount of 1100, without any notice, please check and resolve this issue.
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 31, 2021
                  ICICI Bank Customer Care's response                   Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (694690) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
                  Nov 03, 2021
                  Updated by Masood Ahamed                   Unable to send mail on this email [protected]@icicibank.com, please help me out.
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                    R
                    Rishav Manhas
                    Oct 31, 2021
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                    Hlo, I'm Rishav
                    Credit card no.[protected]
                    Icici, Ashoka plaza, Rohtak Haryana.I want to settle this card.Plz help me settle my account.
                    [protected]
                    ICICI Bank customer support has been notified about the posted complaint.
                    View replies
                    Dear Customer,

                    We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (694140) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      M
                      Masood Ahamed
                      Oct 31, 2021
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                      Address: Banglore , Karnataka
                      Website: Icici bank

                      Hello Sir/Madam,

                      Without any messages and notifications how can you auto debited my money..? What is this happening from your side. Whats charges is this ECSRTNCHG01?

                      Almost 1100 had deducted without any getting notifications Please resolve fast
                      ICICI Bank customer support has been notified about the posted complaint.
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                        A
                        Amarnath Kannamreddy
                        Oct 31, 2021
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                        I haven’t applied for a expression debit card but i got an message from bank
                        I don’t want an another card
                        Please cancel my request
                        ICICI Bank customer support has been notified about the posted complaint.
                        View replies
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (694139) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          R
                          RAJNEESH garg
                          from BATHINDA, Punjab
                          Oct 31, 2021
                          Resolved
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                          Resolved

                          Address: Mansa

                          Raise a complaint and take action overlimit 590 refund my 590 charges[protected] acc d i visited branch ni response no resolution phone busy now if my problem no solve i do legal action complaint to rbi
                          Nov 2, 2021
                          Complaint marked as Resolved 
                          Solved
                          ICICI Bank customer support has been notified about the posted complaint.
                          View replies
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (694064) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            A
                            Akhildas39
                            from Alappuzha, Kerala
                            Oct 30, 2021
                            Resolved
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                            Resolved

                            I am an a/c holder of icici bank for the last 4 years and they charged me ₹942.82 under this category dcardfee1773OCT21-Sep22+GST.
                            I am not aware of what type of charges are these.
                            They never informed me regarding these charges either by email or by sms.
                            Who has given the right to icici bank to deduct the money without informing us?

                            There should be some formal process for doing all these things. I want my money to be credited in my a/c which they have deducted from my a/c.
                            Dec 2, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 01, 2021
                            ICICI Bank Customer Care's response                             Dear Customer,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
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                              [email protected]
                              from Hyderabad, Telangana
                              Oct 30, 2021
                              Resolved
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                              Resolved

                              Customer ID[protected]

                              Several Email Sent
                              [protected]@icicibank.com
                              customer.[protected]@icicibank.com

                              I have got ICICI Credit Card, So I have opened online ICICI Saving Bank Accounts to easy banking

                              both USER ID Issued different and cannot be link each other also my register mobile is not register with saving bank account then how they open online bank account

                              Several Emailed Exchanged but surprisingly i have got unprofessional customer service email which support nothing but make more difficult issue requested for call back nobody call yet, also i contacted no solution

                              Now we want to closed Saving Bank Accounts permanently or both even credit card better to avoild such difficult banking don't have time for this issue

                              hope they will do take action now or else i have refer this issue to RBI as well their higher management for this kind of trouble
                              Nov 7, 2021
                              Complaint marked as Resolved 
                              they just link after so many email and complaints anyhow, thank you for the support and cooperation and request to closet this ticket.
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 30, 2021
                              ICICI Bank Customer Care's response                               Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (692360) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                J
                                Jenish Jani
                                Oct 30, 2021
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                                I have credit card linked with my ICICI Bank. In the imobile app, everything shows proper. But, when I try to perform any transaction using my credit card. I don't receive the OTP to complete the transaction so I am not able to use my credit card at all.

                                Please help me to fix this issue.
                                ICICI Bank customer support has been notified about the posted complaint.
                                View replies
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (692349) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  K
                                  Kedar Nath kushwaha
                                  Oct 30, 2021
                                  Resolved
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                                  Resolved

                                  I did all my credit card payment before the last date but still the bank sent me due payment with charges. I also put in a request in September but still the bank sent me an invoice with a late charge. I talk many times to service customers but they can’t give satisfactory answers or decline my call. My previous request no. is SR[protected] and SR[protected]. I called so many times but the banking officer can't talk properly. They do not want to resolve the problem. They also dropped my call.
                                  Dec 12, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 30, 2021
                                  ICICI Bank Customer Care's response                                   Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (692199) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    S
                                    sandeep 4444
                                    Oct 30, 2021
                                    Resolved
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                                    Resolved

                                    Address: hazaribagh

                                    Suddenly I received that my complete amount on icici bank got deducted and the account got closed, I am not able to connect with customer support as they require active account detail to connect with the support team.
                                    Dec 15, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 30, 2021
                                    ICICI Bank Customer Care's response                                     Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (692242) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      S
                                      soumyap139
                                      from Khariar Road, Odisha
                                      Oct 30, 2021
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                                      I am therese. 826.00 rupees has been deducted from my account as DMC/IN[protected] DP CHGS TILL SEP-21 on 27-Oct-2021. I have never used my demat account till now.

                                      They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

                                      When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected]
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      View replies
                                      Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (691229) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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