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ICICI Bank Complaints & Reviews

3.3
Updated: Feb 2, 2026
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ICICI Bank reviews & complaints page 179

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R
Rajesh993511
from Lucknow, Uttar Pradesh
Nov 2, 2021
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Address: Shalimar Tower, 31/54, Mahatma Gandhi Marg, Sushanpura, Nagar Nigam Market, Hazratganj, Lucknow, Uttar Pradesh 226001
Website: consumercomplaints

सेवा में,
सविनय निवेदन यह है कि मै राजेश जायसवाल निवासी 3/877D, वस्तु खंड, गोमती नगर, लखनऊ-226010 Phone No.[protected]. श्रीमान हमने बिग बाजार में एक शॉपिंग कार्ड ICICI बैंक ने हमको दिया था जिसकी तारीख सायद जनवरी २००७ होगी हमने पहली खरादारी २०Feb-२००७ को की जिसका की भुगतान हमे चेक कि मध्यमं से दे दिया उसके बाद हमको नहीं पता था आईसीआईसीआई बैंक से मेरे पास फ़ोन आया कि हमारी कुछ पेमेंट बाकि है करीब Rs391/-- हमको नहीं पता था कि या भुगतान किसी सामान कि खरादारी कि होगी हमे वो भुगतान[protected] को कर दिया अब वो हमको प्रेसन कर रहे ही कि आप को और भुगतान करना है हमने करने से मना कर दिया to unko ने hmra PAN CARD का सिविल स्कोर कम कर दिया है और कहते है करीब १५, ५००/- का भूटान करो वरना हम तुम्हारे घर नोटिस बेज देंगे ।
आप से प्राथना है कि इस प्राथना पत्र को संज्ञान में लेते हुए इस पर सख्त से सख्त कार्यवाही करने का कस्ट करे । ताकि मेरा पैन कार्ड पे जो रुकावट लगी है उसको हटाया जा सके । हमारे पास उनके द्वारा जो भी चार्जेज लगाए गए है उसका स्टेटमेंट हमारे पास है ।
Thanks
Regards
Rajesh Jaiswal
[protected]
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (700801) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    U
    Unhappy2021
    Nov 2, 2021
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    I used Make My trip and made payment via ICICI card for the flight booking.
    Money was debited from my account but Makemytrip is not recognizing the transaction not even letting me dispute it or talk to someone.

    I informed ICICI about it, the only solution they have is contact the merchant. I told him Makemytrip is not letting me talk to anyone or even give a email for complaint, ICICI didnt help.

    So now after multiple nerve racking conversations Im back to square zero.
    No one has helped me and my hard earned money is gone.
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (700810) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
    Unhappy2021's [Complaint's author] reply, Nov 15, 2021
    I cant see the email address you have mentioned here for ICICI bank
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      P
      Pradeep Sarode
      from Mumbai, Maharashtra
      Nov 2, 2021
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      Address: A/1306 Dev ashoka ,Ramchendra nagar Thane

      We have bought a Two ICICI Money Multiplier Bond in the year 2000 for a price of 5000Rs. Redemption year10/2021 Bond Holder No[protected] Certificate No-1235 & 1236 Bond Holder Names- Sarode Varsha Pradeep & Sarode Pradeep Yashvantrao I would like to know the redemption status of the bond.
      my contact number is [protected]
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (700749) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        S
        Srinivasan Masilamani
        Nov 2, 2021
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        I usually pay around Rs 2000 but now they have deducted Rs.17700 which is more than 800% which is not justifiable.

        01/11/2021 LOCKER RENT RECOVERY/6027R1300389 Dr. 15, 000.00
        01/11/2021 GST TAX/6027R1300389 Dr. 2, 700.00
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (700757) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          D
          dwingrider
          Nov 2, 2021
          Resolved
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          Resolved

          ICICI Money2World- India to UK transfer- ICICI wont return my money!

          I submitted a request to transfer money from my account in India to my ICICI UK account for personal expenses. After transferring the money to their pooled account I was told that the transaction failed due to incorrect reason submitted.
          So what should happen to my money that I transferred to their account? I should get it back. But its been one week and I have not got the money back to my India account. I have followed up with them...
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          C
          Csmanjula
          from Kolkata, West Bengal
          Nov 2, 2021
          Resolved
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          Resolved

          I financed my car through icici bank in July 2006 . My finance is over. But till date i dont recieve noc from bank. Pls arrange noc from bank.
          My loan account no. is LACAL[protected]
          Nov 2, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Nov 02, 2021
          Updated by Csmanjula
          Still not received noc
          Verified Support
          Nov 02, 2021
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
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            N
            Nadakuduti
            Nov 2, 2021
            Resolved
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            Resolved

            I have raised a police complaint and also a fraud dispute in ICICI on 6th oct and today is nov 1st. Its been many days and still no progress. I feel so insecured to use ICICI bank. Even when i have complained that my amount got debited also the cybercrime Police have mailed them to revert my amount as it is fraud, there is still no action taken. I want all my money back: i wont tolerate all this now. Its been many days without response from bank. Not a small amount. I lost 1, 52, 900/- even after police confirmation mail also you are not refunding me the amount.

            I no longer want to be an ICICI customer. Worst service. What kind of customer service icici give? So worst!

            I hate to be an IcICI customer. They are not showing any progress. I want my money back immediately to be visible in account balance. Not like shadow credit. I want permanent money to be in my account.
            Dec 5, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Nov 04, 2021
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (704734) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
            Please contact me on [protected]@gmail.com. I am unable to revert back to the mail provided by you. What nonsense service is this. customers problems should duly be respected and resolved from your end
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              P
              phani pabbaraju
              Nov 1, 2021
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              Amount of 100 rs deducting from my bank on 1st of every month in name of IPRUGTP-NCA from[protected] which i'm unaware. Not sure what is the purpose of this deduction.
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (700793) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                E
                Empire1990
                Nov 1, 2021
                Resolved
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                Resolved

                1/10/2021 at 4.30 pm I made payment in msrtc but even if it fails I don't get refund zale nahit ???
                Dec 4, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Nov 02, 2021
                ICICI Bank Customer Care's response
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (700775) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  V
                  Vish1433
                  from Indore, Madhya Pradesh
                  Nov 1, 2021
                  Resolved
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                  Resolved

                  I have paid 14499rs to my card (current due) on 23rd oct, but it was not reflecting in my card limit, i called customer care they said it may take 3 working days, later they all have diff answer or no answer to this. I also wrote email to the customer care, and they arguing that your email id is not updated, then i updated it and then they are not replying my email, i am thinking to go to consumer forum, but lets give this website a chance. Please help to solve my issue
                  Dec 4, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 02, 2021
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (699779) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    S
                    Syed Abdul hameed
                    Nov 1, 2021
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                    I have been deducted with 2500 inr in my account

                    NFS/07937004/CASH WDL/01-11-21 2, 500.00

                    what is this deduction - completely unacceptable.

                    please reverse my money. thank s
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (697366) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      B
                      Bhattonly
                      from Bharuch, Gujarat
                      Nov 1, 2021
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                      Address: Bharuch

                      Rs 826 has been deducted from my account on 30.03. I checked online and found that lot of other people have logged similar complain. I believe the charge is for dmat account but i don't even have an icici dmat account that i am aware of. Please initiate ba refund as i have never been informed about such deduction.
                      We were not informed about this deduction and didn't even receive any email or message for the same. This is absolutely ridiculous. Please initiate a refund asap
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (696487) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        B
                        Bhattonly
                        from Bharuch, Gujarat
                        Nov 1, 2021
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                        Address: Bharuch

                        I am Durgesh bhatt, an mount of 826.00 rupees has been deducted from my account in the name of dp chgs till aug 21

                        I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

                        I need my money back and am ready to comlain anywhere else if needed
                        Plz help
                        ICICI Bank customer support has been notified about the posted complaint.
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                          C
                          chayanika gogoi
                          Nov 1, 2021
                          Resolved
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                          Resolved

                          Cannot log in to alumni portal

                          Website: alumni.icicibank.com/#/login

                          I am an ex employee of ICICI with ID 423552.Till date i have not received my pf amount.To avail the same, I tried to log in to the site but cannot do it....
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                          Chandan.kataria
                          from Bathinda, Punjab
                          Nov 1, 2021
                          Resolved
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                          Resolved

                          Dear Team,

                          I am Chandan Kataria, 762.01 Rupees has been deducted from my account as DP CHGS TILL SEP-21 on 31-Oct-21

                          I have never activated and used my demat account till now. There was no prior notice for the deduction.

                          So i need Justice and my money back on immidiate basis
                          Dec 5, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 02, 2021
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (699509) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            S
                            Swastik Roy
                            from Anand, Gujarat
                            Nov 1, 2021
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                            Address: South Bopal, Ahmedabad

                            I have been informed for expression debit card which i have not applied in my knowledge. They have sent me a mail regarding an expression debit card has been issued & rs. 588.18 including taxes will be debited from my account. Neither the sales personnel informed me the same he told me that only annual charges will be levied. Now he is forcefully saying I have informed about the deduction. Expression debit card request cancelling options were unavailable.
                            I don't need expression debit card as i already have basic debit card.
                            Kindly help me to close this issue & take necessary action against the fibster sales person.
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (696479) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              D
                              Divyans8268
                              Oct 31, 2021
                              Resolved
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                              Resolved

                              Hi icici,

                              In my years of experience with another private banking i have never faced any issues.
                              But recently with icici, i'm facing issues.
                              Money is getting deducted without any consent and without any notification.

                              Recently on October 31st 2021, an amount has been deducted a total of 589 rupees without any consent for ECSRTNCHGS201021 for the upcoming date of Nov 1st 2021. How can it be deducted before even the date and its h=showing in the mini statement but no deduction notification came up. I reuest to refund my whole amount ASAP.
                              Dec 5, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 02, 2021
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (699523) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                M
                                Masood Ahamed
                                Oct 31, 2021
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                                Address: Singasandra, Banglore, Karnataka
                                Website: ICICI pocket

                                Unknown transaction occurred for the amount of 1100, without any notice, please check and resolve this issue.
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 31, 2021
                                ICICI Bank Customer Care's response
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (694690) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
                                Nov 03, 2021
                                Updated by Masood Ahamed
                                Unable to send mail on this email [protected]@icicibank.com, please help me out.
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                                  Rishav Manhas
                                  Oct 31, 2021
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                                  Hlo, I'm Rishav
                                  Credit card no.[protected]
                                  Icici, Ashoka plaza, Rohtak Haryana.I want to settle this card.Plz help me settle my account.
                                  [protected]
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (694140) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    Masood Ahamed
                                    Oct 31, 2021
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                                    Address: Banglore , Karnataka
                                    Website: Icici bank

                                    Hello Sir/Madam,

                                    Without any messages and notifications how can you auto debited my money..? What is this happening from your side. Whats charges is this ECSRTNCHG01?

                                    Almost 1100 had deducted without any getting notifications Please resolve fast
                                    ICICI Bank customer support has been notified about the posted complaint.
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