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ICICI Bank Complaints & Reviews

www.icicibank.com

3.2

Updated: Dec 13, 2025

Complaints 23740

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9469

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ICICI Bank reviews & complaints page 179

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My account has been debited with 826rs for depository participant charges and I have never ever used the service nor I recollect opening a demat account. I have been trying to contact customer care but of no use.IVR directed me to credit cards team twice even though I was sure I clicked options for demat account and their so called phone banking officers couldn't even redirect to the corresponding department. The whole experience is so frustrating. Please close my demat account and revert the debited charges and correct your IVR.

Dec 3, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 31, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (694068) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I am Gangaraju K, an amount of rs 826.00 has been deducted from my account in the name of DP CHGS till SEP-21 on 29 Oct 2021.

Also, I have been charged for 137.67 for the same DP CHGS Till June -21 on[protected].

I'm not sure why these charges are made in the span of the last 3 months. This should be reversed.

ICICI Bank customer support has been notified about the posted complaint.

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My account was charged 587.64 rupee in the name of ecs charges. I was not informed anything prior to this. Please return my money. My phone number is [protected]

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Dec 10, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 31, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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I transferred Rs. 12, 160 through IMPS on[protected] at 2.233 PM from ICICI A/C to Bank of America N.A. A/C.

Transaction Remark : Meena, Dharavath

The amount did not get credited to the Beneficiary Account neither was refunded back to my account.

But I got a message that said

Dear Customer, IMPS Txn Ref.[protected] for Rs 12, 160.00 is timed out at Beneficiary Bank on 29-Oct-21. Txn status will be updated by Beneficiary Bank in 3 working days - ICICI Bank.

Dec 9, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 31, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (694076) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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How could you deduct money saying dmat account maintenance chatges if account holder is not availed or activated dmat account yet.
It a fraud, I was arndmly checking my account and caught this fraud. Now I will check my all my earlier transactions since you have no trust on your system anymore.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Oct 29, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (688605) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I have made NetBanking payment of rs 1940/- towards purchase of dryfruit from Goingnuts, with transaction I'd: [protected] but understand customer didn't received the amount. Where is my money gone?

Dec 17, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 29, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (688630) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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A DP Chgs of Rs 757.17 has been deducted from bank account and I don't for what.
Please refund this amount.

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Oct 29, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (688649) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Hyderabad

Website: icici

Have not used my Demat account. Still, charges have been levied.
During account opening, they told me there will not be any charges.

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Oct 29, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (688604) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: 105, Virat nagar Society, LH road, surat

I am therese. 826.00 rupees has been deducted from my account as (Dmc/[protected]dp chgs till Sept-21) on 27-OCT-2021.

They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number Is [protected].

+1 photos

Dec 17, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 29, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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I don’t know why the hell the are charging me 590 and 456 many times And total of 2100. Please refund my money and do the needful asap.

+1 photos

Dec 10, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 29, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: ashirwad pg, madalpur gaam, eilies bridge, ahmedabad -380009, gujarat, india

826.00 rupees has been deducted from my account as (DMC/[protected] DP CHGS TILL SEP-21) on 27-OCT-2021. I have never used my demat account till now.

They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

PLEASE REFUND MY MONEY IT IS FRAUD...

MY ACCOUNT NO.[protected]
MOBILE NO. - [protected]

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Oct 29, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (688739) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Hi I am Snehal Wagh,

There are DP charges that are deducted from my account twice till now. Recently 826rs was deducted and earlier around 900rs was deducted.

I have never opened any demat account nor did any transaction as such.

Please help to reverse this charges ASAP.

Thank You!

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Oct 28, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (686529) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Respected sir/Mam
I am an account holder of ICICI.There has been 706 rupees deducted from my account on 28/10/21. There is illegal transaction DCardfee1972OCT21-SEP22+GST.
I need the explanation for this transaction by the bank without prior information and permission.
Thank you
Dr. Juhi

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Oct 28, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (686534) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: ITPL branch, Whitefield, Bangalore

It shows in my account that I have a Customer relationship manager for me. I have whatsapp message from the person also if any help needed I should contact.

But unfortunately never got any support. I suggest ICICI bank not show this fake support for any customer.

Nov 29, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 29, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (688746) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Hi,

from my icici account, there is 20000rs debited w.r.t the below transaction details, CMS/[protected]/ADTPSLSIPG__[protected], It was happened after HDB Financial loan debit.

Kindly help me to get my money back.

Regards,
David Jebakumar

Nov 28, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (685286) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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My name is Abhas
Ranjan and my ICICI account got debit with 482 rupees without any message of deduction. When I called customer care they told it is related to Demat account. But, I never used a Demat account from the date I opened the Savings account in this bank. I am not aware that I have a Demat account with ICICI Bank and never did a trade or transaction with this Demar account. But still my account got deducted with 482 rupees.
Please help me in closing this Demat account and refund my money.

Nov 28, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (685280) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: New Delhi Delhi vacha and order

Vacation and will be in the address and I'll send you the address and I'll send you the address and I'll send you

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Dear Sir/Madam
I am Anirban Garai. 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till Sep-21) on 26-oct-2021 without any notification. I kept my balance for ICICI SIP deduction and because of this 826rs charges my SIP have been failed.

I never been charged/deduct money for this during my using of ICICI account and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

I need justice and return my money back. Also please tell how can i continue my ICICI SIP that failed because of low balance My account number is[protected] .

This is completely unacceptable and please refund my amount. My phone number is [protected]

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Oct 28, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (685268) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Hi Team,

There has been a transaction(deduction) in/from my bank account without any intimation. The amount deducted was 826 towards Demat. However, I have not used Demat services from ICICI any time not sure how bank has deducted the amount for service which I didn't avail. The worst part of this transaction is, this was not informed to me and it was directly deducted.

Upon checking my statement I realized that there is a transaction of 826 as Dmc/ dp chgs till Sep-20.

Could you look into this and make sure that the amount is credit back to my account.

Thanks,
Sadeq.

Nov 30, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (685353) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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It's been more than one week I'm chasing with ICICI support team to release the hold on my inward remittance, even I provided all the necessary documents I have (SR[protected]. If I call the customer service, they don't anything about the current status of my transaction. If I send an email, the customer service agents respond with pre-made responses. Extremely bad support, not even helping to resolve the issue. I'm planning to stay away from this irresponsible bank by closing my credit card and bank account.

Dec 8, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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