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ICICI Bank Complaints & Reviews

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ICICI Bank reviews & complaints page 182

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S
sruthi kumar
Oct 2, 2021
Oct 3, 2021
This thread was updated on Oct 3, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charged Cash transaction charges

I have been charged around amount of 672.60 as cash transaction charges where as I didn't get any notification for this from bank. When I checked my statement it was reflecting.
Whenever icici bank debit such extra charges they are not notifying customers over a sms only reflecting on statement. If iam getting sms alert for all transactions why am I not getting alert for these extra charges which bank is charging me. It is fraudulent...
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Vikas220895
Oct 1, 2021
Oct 7, 2021
This thread was updated on Oct 7, 2021
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My account has been Freeze without my knowledge

My Account has been freeze without my knowledge. when I wrote the mail to customer care. they mail be back about the reason KYC PENDING OTP ACCT.
I am out of india for 1 year and not able to visit the branch. I mailed them about this situation and didn't received any response from them.
I opened the account in Jan or Feb this year. I don't understand how the KYC is pending ? I already submitted my PAN, Adhaar and other documents.br...
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Vikas220895
Oct 1, 2021
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My account has been Freeze

My Account has been freeze with my knowledge. when I wrote the mail to customer care. they mail be back about the reason KYC PENDING OTP ACCT.
I am out of india for 1 year and not bale to visit the branch. I mailed them about this situation and didn't received any response from them.
I opened the account in Jan or Feb this year. I don't understand how the KYC is pending ? I already submitted my PAN, Adhaar and other documents.br...
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romi sudry
Oct 1, 2021
Oct 1, 2021
This thread was updated on Oct 1, 2021
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Deduction of rs.862

Address:Nagpur

I am shocked to see this deducted.
Please refund this amount to my account....
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swati devare
Oct 1, 2021
Oct 1, 2021
This thread was updated on Oct 1, 2021
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Grid card authentication disabled

I had entered the grid card details correctly and it still disabled my authentication....
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Samarthtandon97
from Delhi, Delhi
Oct 1, 2021
Oct 1, 2021
This thread was updated on Oct 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI bank - IMPS fund transfer timeout

I transferred Rs 35, 935 through IMPS on 1st Oct 2021 8:33 am from my ICICI bank A/c to PNB bank A/c.

The amount was debited from my ICICI bank A/c but not credited on my PNB bank A/c.

I received this message for the above transaction.

"Dear Customer, IMPS Txn Ref. [protected] for Rs 35, 935.00 is timed out at Beneficiary Bank on 01-Oct-21. Txn status will be updated by Beneficiary Bank in 3 working...
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venkatakrishnan199628
Oct 1, 2021
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Demat account charges/Account created without my consent

A demat account has been created out of the blue without my consent and suddenly I have been charges Rs.1000+ towards the maintenance of the same.
not able to reach any customer care regarding this issue, and the icici officials are also not giving proper responses.
I have no use of this demat account and majorly this has been created without my consent which is highly unethical....
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Anurag Vatsa
Oct 1, 2021
Oct 1, 2021
This thread was updated on Oct 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DMC Charges Deducted Without any communication to customer

Address:Noida

An amount of in 826 respect DMC DP charges.

Please refund my amount as i no more use your services.

my email id : [protected]@gmai.com...
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Rishabh19971
Oct 1, 2021
Oct 1, 2021
This thread was updated on Oct 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non intimation from ICICI Bank

Out of my salary of 13000 there are ECS charges of 4500 out of which just 2000 is refunded to my account. And i was told more will get debited.

There is no intimation from ICICI Bank of 8 ECS transaction and it just get debited whenever ICICI Bank wants.

So my loan company presented ECS 8 times and my ICICI Accounts gets debited 8 times no intimation from Bank that your account is getting debited
br...
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Satheesh A
from Hyderabad, Telangana
Oct 1, 2021
Oct 1, 2021
This thread was updated on Oct 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Closure of account for corona death

Address:Malkajgiri

One of the worst customer service I have ever seen in my 15 yrs experience.

My brother died of carona. So the amount should go to the nominee. For that they called us and took signatures and forms...there were 3 lakhs at Bank account. They told they will call within 3 to 5 days, 15 days up no response, what a pathetic service. My mom is aged with knee problem. That guy's u know not giving contact number at least to contact...
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I
ICICI_Customer
Oct 1, 2021
Oct 1, 2021
This thread was updated on Oct 1, 2021
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ICICI Bank expression debit card cancellation and refund

I have been charged Rs. 588.18 including taxes for expression debit card which I didn't requested. They didn't inform me at all about the card issue and withdrawal of rs.588.18 from my account and I received a very unclear message. As well as, it seems they have blocked my basic debit card as it's not working now and there is no option to cancel the Expression debit card.

I don't need Expression debit card as I already have...
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Nishanth Ls
Oct 1, 2021
Oct 1, 2021
This thread was updated on Oct 1, 2021
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ICICI Bank-DP charges reg

I am Nishanth L. 619.50 Rupees has been deducted from my account as DMC/IN[protected] DP CHGS TILL A
UG-21 charges on 29/09/2021.

My Demat account is already deactivated and they never mentioned that the demat accounts carry a charge. There was no prior notice.I haven't received any deduction message to my mobile. I need justice and my money back immediately.My Account Number is[protected]...
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srinathashok
from Erode, Tamil Nadu
Sep 30, 2021
Oct 1, 2021
This thread was updated on Oct 1, 2021
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Unauthorised Amount Debited

Address:GSN Arcade, beside Vemala Kalyana Mandapam, Hosur, Tamil Nadu 635109

ICICI has accepted the payment to UNICEF from my account and auto debit of Rs800 was done twice (23rd August 2021 and 30th September 2021).
I didn't receive any OTP and i never subscribed or Authenticate it.
The narration shows VSI/UNICEF and transaction number is present.
I need a refund of Rs1600 and in future this has to be stopped...
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Saif.Mirza
from hyderabad, Andhra Pradesh
Sep 30, 2021
Sep 30, 2021
This thread was updated on Sep 30, 2021
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Amount Deduction without any Intimation and update

Address:Hyderabad

30/09/2021 ECSRTNCHGS270921_SR[protected]GST Dr. 493.01

Hi,
This is Mirza Sai[censored]llah Baig.
I got Rs. 493.01(Which I all have for emergencies) Deduction from my account in the last days of month as ECSRTNCH,

Can you let me know why it happens and why these charges are deducted from my account without any intimation ?...
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Fatima munaim
from Nagpur, Maharashtra
Sep 30, 2021
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Timed out transaction-30k

I did a transaction of 30k from icici to axis and the transaction number is[protected]. Can you please help me refund..the money got deducted and it also didn't credited the

Axis account.

The message I got was

Dear Customer, IMPS Txn Ref.[protected] for Rs 30, 000.00 is timed out at Beneficiary Bank on 30-Sep-21. Txn status will be updated by Beneficiary Bank in 3 working days - ICICI...
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Rajasekarshn
Sep 30, 2021
Sep 30, 2021
This thread was updated on Sep 30, 2021
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ICICI Bank ICICI BANK - Complaint about CashTxnChgs-Branch-Aug 21 GST

I am icici account holder, Spetember'20 month my account got deducted as "CashTxnChgs-Branch-Aug20+GST" charges for 4 times,

29 Sep'21 - rs 48.13
31 Sep'21 - rs 4081.17

Total - rs 4130

I didn't receive any message or alert from you when I checked my account statement. I came to know about this. I am disappointed with this kind of behavior about not informing the customer. I am still confused...
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ravikumar3466
from Bengaluru, Karnataka
Sep 30, 2021
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Loan a/c. No.LVBNG00012060810

Address:ICICI, BOMMANAHALLI ASSET BRANCH, BENGALURU

In the above loan account we have cleared all the installments of the vehicle through settlement on 31.01.2019, after this the guarantor name is reflected in the CIBIL report.
Kindly remove the closer reason on priority basis....
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rahie
from Mumbai, Maharashtra
Sep 30, 2021
Sep 30, 2021
This thread was updated on Sep 30, 2021
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Unauthorized Charges of 826

Address:Mira Road

On 29th September 2021 I was charged for Rs.826 as DP charges till Aug 2021 by ICICI Bank. There was no notification or email or text message about the transaction. While opening the account they never mentioned such charges. I called the bank twice and asked about the charges but they hung up the call. I checked online and found that lot of other people have logged similar complain. Please resolve....
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Payal0187
from Chandigarh, Punjab
Sep 30, 2021
Sep 30, 2021
This thread was updated on Sep 30, 2021
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DP charges deduction fraudly

ICICI has fraudly deduct 826 Rs from my account on 28th Sep 2021 as i haven't request for any Demat service or any other service.
SEND MY MONEY BACK ASAP....
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There is a deduction of 620 Rupees from my savings account, charging for Demat account which I never activated. This is done without any information or communication given. Have been calling customer care received no response. Need my money back....
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