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ICICI Bank Complaints & Reviews

3.3
Updated: Feb 2, 2026
Complaints 23771
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14308
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ICICI Bank reviews & complaints page 182

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N
Narzarychampa
from Kokrajhar, Assam
Oct 27, 2021
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Address: Vill- Nasraibil,P.o-Soraibil,Pin-783350, Dist-Kokrajhar,Assam

How to upload cheque image their is no option to upload cheque image please help me sir
Name-Champa Narzary
[protected]@gmail.com
Mobile number- [protected]
ICICI Bank customer support has been notified about the posted complaint.
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    S
    sahu.kiran
    Oct 27, 2021
    Resolved
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    Resolved

    My salary account has been freezed for both debit/credit by ICICI Bank, without any prior intimation.Due to this my salary was not credited to my account.I have called customer care but they are not able to provide any information and asking me to visit the branch to unfreeze the account.
    Oct 27, 2021
    Complaint marked as Resolved 
    I had to visit the branch to resolve the issue.
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 27, 2021
    ICICI Bank Customer Care's response
    Dear Customer,

    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
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      K
      krish134
      from Chennai, Tamil Nadu
      Oct 26, 2021
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      Address: [email protected] is the mail ID for griewvences of CMWSSB and Phone number is 8144930414. My connecion area is 14

      On 9th August 2021 I made on line payment to Chennai Metropolitan Water Supplies and Sewerage Board (CMWSSB) for Rs 1323/- The transaction status came as fail. Made subsequent transaction which came as success.

      The two transaction IDs are[protected] and[protected]. One is fail and one is success . ICICI had deducted twice.

      Written to CMWSSB and they sent a mail to my ID of the amount received in Aug from me. This is in September which is beyond 7 days from the date of transaction as needed by ICICI. Sent this mail to ICICI.

      Request you to return Rs 1323/- to my SB account as this transaction is failed. I am a senior citizen and my pension itself approx Rs 1321/- only.
      So refund the RS 1323/- to my SB account
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (678785) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        K
        Kuruba Gopikrishna
        from Bengaluru, Karnataka
        Oct 26, 2021
        Resolved
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        Resolved

        Address: Shanthinikethan branch iptl whitefield bengaluru

        21/102021 nach_ad_rtn_chrg~bajajfin~02may19~805dee dr. 329.68

        Why my amount was deducted under this following statements. Why i am getting all charges from my account? I asked about bajaj finserve and told me they authorized to deduct only loan amount, not any other charges. So, i move to call customer care number icici bank. The ivr wanted me to enter my details so fast and then after a few seconds, it's automatically hang up.
        I need to know about the charges please help. And why you will charges like these under the name of "nach_ad_rtn_chrg~bajajfin".

        Please stop all these.

        Regards.
        Kuruba Gopikrishna
        Nov 30, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 26, 2021
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (678470) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          R
          rajat836
          from Gorakhpur, Uttar Pradesh
          Oct 26, 2021
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          In the name of ECSRTNCH there were 12 deduction made to my account of around 6000 rs without any notification through sms or email. I want to know the reason for this deduction and want my money back.
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (677627) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            S
            Sana Langote
            Oct 26, 2021
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            I have a lien applied on my current account since August 2021. We have submitted all the details of the services provided and the person who transferred has also given us proof in writing they have not requested to block the amount. However ICICI has still not taken any action on it. We have not even updated about this lien being marked. We are extremely disappointed with its services.The amount is high.
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (677556) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              N
              nanotron
              Oct 25, 2021
              Resolved
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              Resolved

              Tax savings bond 022001/2

              Sir / Madam

              My Late husband, Shri. Suryakumar Sharma, had purchased ICICI Tax Saving Bonds of which the details are as follows:

              ICICI Tax Saving Bond-02202-TSB- THREE
              Distinctive Nos.[protected]
              No. of Bonds: FOUR
              Bond Holder No. 03101 – 533 Certificate No. 127571
              Name of Bond Holder : SURYAKUMAR PHOOLCHAND SHARMA
              OPTION 3
              Face Value/Bond Rs 6660
              Issue Price/Bond...
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              N
              Niranjan Meher
              Oct 25, 2021
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              Kindly help me redeem ashirwad deep discount bond (option i).
              Bank official is saying the amount will be dispersed automatically.

              Best regards

              Sudam Meher
              [protected]
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (675034) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                M
                manjunatha1972
                from Mumbai, Maharashtra
                Oct 25, 2021
                Resolved
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                Resolved

                The amount of Rs.15, 225.08 debited to my account with the narration as CMS/[protected]/ADTPSLSIPG_[protected]. Its clearly fraud transaction. Raised SR and complaint with ICICI Bank.
                Oct 26, 2021
                Complaint marked as Resolved 
                Transaction has been identified. Its not fraudulent transaction. Sorry for the same. I have taken it up with the respective institution.
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (675278) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  S
                  Surendra463
                  from Hyderabad, Telangana
                  Oct 25, 2021
                  Resolved
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                  Address: D.No:14-1/1 Bhagath Singh Nagar 1st Lane Yanamalakuduru Vijayawada

                  Hi Team,

                  Amount (899/- Rs) has been deducted from ICICI with name of VIN/APPLE.COM without my confirmation and details.

                  Please complain this to ICICI Bank by user.

                  Could you please resolve this issue as soon as possible.
                  Nov 29, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 25, 2021
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (675134) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    C
                    Chahil Hansa
                    from Dera Baba Nanak, Punjab
                    Oct 25, 2021
                    Resolved
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                    I made new account and debit card and from my account Rs 2000 is deducted from my account without my permission for Dr tran funding. So I need my money back in my account
                    Nov 26, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 25, 2021
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (675083) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      J
                      Jehulimma
                      Oct 25, 2021
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                      From yesterday onwards trying to oder products from Mi store and Amazon using ICICI card but not receiving OTP.

                      So called ICICI and the agent told me to call service provider and I called but no solution.

                      Switched of and switch on my mobile, but no solution.

                      Called ICICI but no solution.

                      From service provider side, it's fine because I receive messages from other friends except ICICI. Please help.

                      ICICI is pathetic!
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (674012) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        S
                        Sridhar Bodakunti
                        Oct 25, 2021
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                        Resolved

                        Hi,
                        I made a transaction today morning from phonepay. The amount I transformed is 10000. But the amount got deducted twice from account. Phonepay is having single transaction, the receiver got 10000 and I got single message of 10000. But bank statement is showing 2 transactions with 10000 each got deducted at the same time.

                        Please check and refund the deducted amount.
                        Nov 26, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 26, 2021
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
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                          R
                          ramyast
                          from shimoga, Karnataka
                          Oct 24, 2021
                          Resolved
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                          Resolved

                          Address: shimoga

                          From icici bank deducted 20k, now also deducted 1000 again as ECSRTNCHGS.
                          kindly give information, how to stop this? and how can I get my hard earned money back?
                          please don't repeat this to any customer, we are not in position to digest this robbery.
                          my request to solve and return my money.
                          Nov 27, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 26, 2021
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (677539) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            N
                            Noyal32
                            Oct 24, 2021
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                            I am getting unwanted emails from the company. I have never been a customer or account holder with ICICI but seem to be getting promotional ads and the account statements and transaction details of another person.

                            It seems there has been an error either on part of one of the bank employees or on part of this account holder in question who have wrongfully given my email id ([protected]@gmail.com). The person shares similarity with my name, Noyal David Arokiyasami but my name does not contain Arokiyasami.

                            This has been going on for months. At first it was just ads and so I ignored it. But now I am seeing transaction details. I have complained to the ICICI regional branch manager about this a month ago and even gave written complaint. They said there was nothing they could do about it apart from trying to contact this person and ask him to change his email id. In short they have washed their hands of a problem they created for me.

                            Their emails are getting irritating and annoying. I have tried unsubscribing but it keeps coming back. Banks ought to not spam even their own customers with so many emails let alone a non-customer.

                            If someone from the bank or person of authority who is capable of resolving this issue sees this compliant please contact me by email. I do not wish to divulge any more personal info here.
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 26, 2021
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
                            Oct 29, 2021
                            Updated by Noyal32
                            Following my post, I had been contacted by ICICI customer service (via email). The customer service executives seem to have accepted my complaint and promised to resolve the issue and stop further emails as of[protected]Tuesday).

                            But I had received unwanted emails on the same day[protected], Tuesday) and also on[protected], Wednesday. I didn't receive any emails on[protected]. I am hoping the emails received on 26th and 27th was due to delays in their system updation and further on there will be no more.

                            I will wait and observe for a week or so before I confirm the problem is resolved.
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                              P
                              puru1678
                              Oct 24, 2021
                              Resolved
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                              Resolved

                              Address: A-103 uma niwas, mahesh park, tuling road, nalasopara east

                              Dear sir/madam,
                              My name is purushottam jadhav,

                              When I was withdrawing 10000 cash from ur atm machine SA6wd68 (deep residency, nalasopara east) Money counting (Sound) was in process, but due to power cut, cash was not delivered but amount gets deducted. No ups or generator facility available, no security guard is here to assist. I did tried to press panic and security alarm button but no use. I got message from my bank stating account is debitted.

                              I am a customer of HDFC bank, orlem branch malad.
                              Below are my account details :
                              Ac no. [protected]
                              IFSC code : hdfc000047

                              I was withdrawing rs. 10000 and due to sudden power off I didn't got any money from machine.
                              Kindly help me to get my money back. Below is the message from my bank of balance deduction

                              ALERT:You've withdrawn Rs.10000 via Debit Card xx5371 at +DEEP RESIDANCY CO-OPER on[protected]:12:44:41.Avl Bal Rs.3646.29.Not you?Call [protected].
                              Nov 24, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 24, 2021
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (670034) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                H
                                Himansu mahapatra
                                Oct 24, 2021
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                                Address: Pune

                                Automatic debit my money
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (669263) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  S
                                  Sangeetha Kannan
                                  from Madurai, Tamil Nadu
                                  Oct 24, 2021
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                                  Hi,

                                  Please cancel my expression debit card and refund my money.
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (674001) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    C
                                    coolakak
                                    Oct 24, 2021
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                                    Address: Chota telpa Chapra
                                    Website: Icicidirect.com

                                    Hello sir I'm a customer of icici Direct.
                                    My customer id / trading id is [protected]
                                    .
                                    Sir i have bought share of MTF but not receiving pledging link to pledge my share as collateral.
                                    Sir this icici Direct is scamming me again, this is happening 2nd time, 1st time i have to bear a loss of more than Rs 800 and now this time i think my loss will be more than Rs 1500. Please do something and take a strict action against icici Direct and also i need compensation for their mistakes.
                                    I don't know if this happening with me or with everybody.
                                    Feel free to call me [protected] or email me [protected]@gmail.com
                                    ICICI Bank customer support has been notified about the posted complaint.
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                                      DeepakETeam
                                      from Bundi, Rajasthan
                                      Oct 24, 2021
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                                      Address: Shree Karni Residency, Rameshwar Mahadev Choraya, Jai Niwas, Po. Tikarda, Teh. Hindoli

                                      Please Unblobk my Debit Card
                                      Just I’m THINK ICICI ACCOUNT USING REGULARLY
                                      SOI NEED ATM CARD
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (673891) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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