ICICI Bank Complaints & Reviews

I am currently working in TCS. I have received a Food card 5 years ago which is expired now. I didn't find the details how to renew it neither in my company portal nor in Bank Portal. Kindly help.

Contact Details: [protected]

Hi ICICI,
This is regarding "ECSRTNCHGS" charges, where my account as been debited with 1019 rupees without my knowledge. May I know the reason for this transaction as clearly I don't have any idea of this. If this is false transaction then refund my money.Kindly look into this issue .

Have been charged for expression debit card which i don't remember of requesting. They have charged me rs. 588.82including taxes on 8th Oct .. The message they sent were unclear.. They didn't tell me they were going to withdraw rs.588.18 from my account. Expression debit card request cancelling options were unavailable..
I don't need expression debit card as i already have basic debit card..
Please help me getting my money back

I have booked 2 tickets in book my show, the payment was deducted but tickets not booked

Date - 4 May 2021

ICICI Bank - Nilesh Kumar

I applied for a home loan in icici bank at this branch -19/1, NEW PALASIYA, INDORE - 452002 and they told me that I am not eligible for a home loan because of so many credit cards and another home loan which you already have still they gave false commitment and said you will get home load and took 3000 rs as file charge.

After a month they said we cannot give home loans even though he knows that they cant give still he took file charges and did not refund my file charge amount as they didnt give a home loans to me.
Requesting you to please refund my file charge of amount 3000 ASAP.

I have been using my Internet bank account for long anf now its saying it is disabled, I called customer care about a month ago and the customer care representative said that she activated it again but it never got activiated.

This is sheer representation of poor services that ICICI Bank does offer. Whenever I call customer care number, it never gets connected. Poor poor service !!!

How do I get the internet...

Sir I have purchased 80 rs top up and they told you will get in 24hrs but I didn't get after 24 hrs too

I was doing an Airtel recharge today of 98 but wrongly 983 rs desiccated from my icici bank account I called Airtel they said we did not received 983 and talk your bank so kindly resolve my issue my mobile no [protected]

Today (4th Nov 2021) two USD50 transactions were made from my icici debit card, without my authorization to VIM*GOOGLE ADS. I didn't get any notification or any OTP verification for the transactions. I have attached the message below. Please raise the complaint and give me my money back.

Dear Customer, transaction of INR 3, 886.89 done on ICICI Bank Account XX635 on 04-Nov-21. Info: VIN*GOOGLE A. The Available Balance is INR ----. Call on 18002662 for dispute or SMS BLOCK 635 to [protected] .

Hi, I have an ICICI Bank Salary (Savings) account since last four years and have maintained good credit records since then. I have always paid my credit card bills on time and have adequate sweep-in deposits available.

My credit card bill was due on 30th Sep and auto debit was enabled. 80% of the due amount was debited from my savings account and I was expecting the remaining amount to be debited from my sweep-in deposits (which did not happen). ICICI bank got the golden opportunity to levy hefty unjustified charges of INR 2900 (approx.) - I never had any problem with HDFC since last 8 years but ICICI (being ICICI) was highly inconsiderate, inflexible and provided template response everytime when I escalated my concern.

Also, when I was redeeming my reward points, they had a very few options to select from (in comparison to HDFC) and guess what HIDDEN CHARGES (yayyy! - ICICI will never let you down)

I realised that ICICI do not care about customer's goodwill, good credit records or anything and consistently sent template responses despite several escalations.

I am so done with ICICI that I have decided to surrender my credit card, close my salary account and move to HDFC.

Takeway for other existing/prospective customers - Khayaal aapka tagline is super misleading, should have been "KHAYAAL APNA". I would never recommend ICICI Bank / ICICI Direct to anyone (TERRIBLE EXPERIENCE!).

My registered email ID is [protected]@GMAIL.COM. Cannot provide any more details here due to confidentiality reasons. I am sure ICICI can track my details based on my registered email ID and send a well drafted template response again.

My account was debited with 590 rupees with no prior information. I don’t know why it has been charged i want it to be credited back to my account. Help me out in this.

Dear Sir,
I am Rajesh Jaiswal ICICI bank given me in Big Bazar in a card for shopping and pay after some days we are purchase item and deposit money in ICICI Bank but Bank tall me its credit card and necessary charges in my statement. 1st purchase[protected] Rs.302/- and than paid 07-02*-2007 clear cheque and again tell me my due Rs.391/- again paid to[protected] but my statement in EMI PRINCIPAL with EMI INTEREST charges i don't know what is EMI PRINCIPAL and EMI INTEREST LATE FEE CHARGES again see in my Statement in Rs.207/- 5/24 EMI PRINCIPAL - ICICI LOMBARD GEN 24 EMI i don't know why again again charges in my statement. its FRAUD with me ICICI BANK.

I had a Fasttag with ICICI customer id: 14061629 which i requested you to close on 6/3/2021 due to the sale of my car. Fasttag account is closed but my vehicle AP09CH4421 is blacklisted. I tried to reach your customer care but with no proper solution. It should be removed from black list from Ncpi. Please revert as soon as possible.

My name is Garima Sharma. Yesterday I got a message from my ICICI savings account [Dear Customer, A purchase of INR 599.00 has been made using your Debit Card linked to ICICI Bank Account XX799 on 01-Nov-21. Info: VIN*APPLE COM*B.] I didn't spent any amount on it and I don't even own an iPhone but still got charged for it. I sent an email to ICICI Bank customer care service but there's no response from them. What should I do now? I want my money back to my account as soon as possible

Hello,

On Tuesday 26th October 2021 amount of Rs- 15490 was deducted for Mobile purchase from my ICICI credit card at a Smart Gadget Sale, SCF-217, Huda Market, Faridabad. and again try but same amount was deducted and voided due to converted in EMI which was not required.

But as soon as we realized we made EMI and the manager within 10 mins. Hence it was not settled he gave us the void sale receipt for that transaction and told that in maximum 48 hours the amt will be refunded to my card.

After 48 hours, i have contacted the customer care executive of ICICI bank and explained him on the issue, for which they asked me to wait for 7 working days and email the receipts.

I have emailed the receipts with Card details and mobile number.

I contacted the customer care executive of ICICI bank again on 2th November 2021.

Kindly request you to fasten up the process and help me refund my money back.

I created an ICICI MINE Savings Account 6 Days ago but still I don't get my account number and all the details of my account. After filling all the details for creating an account online on this Bank, It told me to do my Video KYC but without verifying my Video KYC, a new message appeared which was saying that "Your account details have been captured. Bank will get back to you in 4 days with the account number." But it's been 6 days I didn't received any SMS or CALL from the Bank neither got any MAIL. I tried to report this issue to their customer care service but they don't allow me to get connected to any customer care executives without account number. I haven't got my account number yet and that's the main issue I'm facing. Bank lied to me that I will receive my account details within 4 days. So I tried to every possible things for me, I mailed them and explained my issue, I visited their nearest Bank Branch and they tried to find my account with my PAN NUMBER and Registered Mobile Number but they didn't find any account of mine on their Bank. Today I got a call from ICICI Bank Customer Care and a person tried to find my account too but he was also unable to find my account. After sometime he called me back and told me that I will not able to create an ICICI MINE Savings account in my area and I'm not eligible for it! I know he was lying that's why I'm complaining my issue in here. My brother created an MINE account in same area why can't I? I had experienced the worst time with this Bank while creating an Zero Balance Mine Savings Account online, their staff lied to me because they don't know what to do. My request is that please solve my problem and open my MINE savings account without giving me any kind of harassments. I can't even retry because when I try to create the same account again or if I try to track my application it says "There is an existing Account in our records with the Permanent Account Number (PAN) entered by you. If you are holding an existing account with us, please login to internet banking or iMobile else contact customer care". But the funny thing is that I can't do any of the mentioned things because they won't allow me to do. Thank you so much, I hope I get a solution very soon.

My Location - Guwahati City, Assam
My Name - SAEED AQIB AHMED
My Registered Number - [protected]
My Unregistered Number(Not used while creating my Bank Account) - [protected]
My Registered Email - [protected]@gmail.com
My Application Number - [protected]

There is a debit of Rs. 590 from my ICICI Account. I see it is debited for failing of mandate of mutual funds. I have already added funds in the mutual funds separately. So reverse this debit!

Amazon Pay ICICI Card Application[protected]...

Why the credit card has been declined. I called customer care, and got the answer residential address not verified. I have completed my video kyc with pancake. Kindly escalate the matter

सेवा में,
सविनय निवेदन यह है कि मै राजेश जायसवाल निवासी 3/877D, वस्तु खंड, गोमती नगर, लखनऊ-226010 Ph. No.[protected]. श्रीमान हमने बिग बाजार में एक शॉपिंग कार्ड ICICI बैंक ने हमको दिया था जिसकी तारीख शायद जनवरी 2007 होगी हमने पहली खरादारी २०Feb-२००७ को की जिसका की भुगतान हमे चेक कि मध्यमं से दे दिया उसके बाद हमको नहीं पता था आईसीआईसीआई बैंक से मेरे पास फ़ोन आया कि हमारी कुछ पेमेंट बाकि है करीब Rs391/-- हमको नहीं पता था कि या भुगतान किसी सामान कि खरादारी कि होगी हमे वो भुगतान[protected] को कर दिया अब वो हमको प्रेसन कर रहे ही कि आप को और भुगतान करना है हमने करने से मना कर दिया तो उन्होंने ने हमारे PAN CARD का सिविल स्कोर कम कर दिया है और कहते है करीब Rs.15, 500/- का भुगतान करो वरना हम तुम्हारे घर नोटिस भेज देंगे।
आप से प्राथना है कि इस प्राथना पत्र को संज्ञान में लेते हुए इस पर सख्त से सख्त कार्यवाही करने का कस्ट करे । ताकि मेरा पैन कार्ड पे जो रुकावट लगी है उसको हटाया जा सके । हमारे पास उनके द्वारा जो भी चार्जेज लगाए गए है उसका स्टेटमेंट हमारे पास है ।
Thanks
Regards
Rajesh Jaiswal
[protected]

Dear ICICI Bank,

There is a deduction of Rs- 1014 and Rs. 10.10 for some EBA NSE N.

Please check the attachment for your reference

I want to know the reason behind this deduction.

Regards,
Satya
Mobile [protected]