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ICICI Bank Complaints & Reviews

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Updated: Jun 2, 2026
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ICICI Bank reviews & complaints page 178

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G
Gulshanrai28
Nov 8, 2021
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An amount deducted from my bank account named undermentioned
Gulshan Rai
Ac[protected]
Ifsc - ICIC0000560

An amount of Rs 568.97 has been deducted from my account on 08//11/2021, with the remarks a-
NACH_AD_RTN_CHRG~NJINDIAP~18OCT21~4abfd1 Dr. 568.97 However, minimum balance of more than Rs. 10000 was already present in my account. Screen shot attached.

Let me know why you charged this amount from my account. What is this charge for?

.
Kindly refund my money otherwise i will file a compliant in consumer forum.
Thanks & regards
Gulshan Rai
[protected]@gmail.com
Dec 15, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Nov 08, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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    SweetySwathi
    Nov 8, 2021
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    Resolved

    Am an icici bank customer. Today 08-11-21 ecsrtnchg charged 364 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or SMS or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com

    Thanks & Regards,
    Swathi Chennakesavula.
    Dec 15, 2021
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Nov 08, 2021
    ICICI Bank Customer Care's response
    Dear Customer,

    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
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      G
      GaneshSmarty
      from Mumbai, Maharashtra
      Nov 8, 2021
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      Team,

      Myself Ganesh Gholap, NSDL Demat A/c No. IN[protected].

      I have been told by Mr Navroj[protected] that to save brokerage charges, you can choose ICIC DIRECT Neo plan, which will cost max Rs. 20 for any deliveries or buying a shares while trading.
      For the same Rs.352 too deducted from my account wherein promise was given he will give Rs 2000 as cashback which was for more charges which i had paid earlier for my Buy and sell of shares.
      I am not happy that this is not yet happening as I buy ITC shares last week Friday and still brokerage charges been applied 0.55 % of total cost +GST.
      I will launch a complaint in SEBI if same is not setteled, as i have whole recording and proof on this.
      Also till the time all this is not sorted I will not going to trade anything IN ICICI.
      Resolve this ASAP and refund my extra money which are charged for brokerage.
      ICICI Bank customer support has been notified about the posted complaint.
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        S
        Satyendra Sood
        Nov 8, 2021
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        I m a 75 years old senior citizen living alone with my 70 years old wife in my flat no 3c, SFS Flats B Bock East of Kailash Raja Dheer Sain Marg, New Delhi65 eversince the flat was allotted to me in 1985.Recently on massive scale unauthorized construction work has been undertaken in Flats no 6C, 6D in my immediate neighborhood by its occupants ( Mr Akash Deep Bhagat owner of 6C and Mr Ajay Singh owner of 6D)by threatening me and suppressing me.As I m an old retired person living alone with my wife without any support I succumbed to their threats and pressures and had to keep mum due to their threats and undue pressure. But as a consequence of this unauthorized constructions in their Flats some damage to my flat has also occurred. Not only this they have breached my privacy on one side and obstructed my free light and air on other side. They have made so huge unauthorized construction that even they have been peeping into my balcony by ndertaking construction work on their side in such a manner that their opening doors of newly erected unauthorized construction is not only kissing my balcony but also peeping into my balcony. This they have done without my concurrence and by threatening me .Because I m an old person living alone without any help I got scared from their threats and had to tolerate their unwanted act .As some damage has occurred in my flat I am requesting the owners of flat no 6c, and 6d to get this damage repaired but they r not even listening to this at all I m following up the matter with them for last two months but now they have started threatening with me dire consequences even I continue pressurizing them for anything. I m very much afraid of them for my security and the security of my wife and property. Immediate inspection of the site can be done to assess the reality and the type of massive unauthorized constructions work that has been undertaken by them and consequently necessary remedial measures may be provided to me at the earliest.
        ICICI Bank customer support has been notified about the posted complaint.
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          saumyamk
          Nov 7, 2021
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          My ICICI food card has suddenly stopped working . The last three times it showed error . How to resolve this issue ? I am working for TCS Kochi and this was issued to me by the company.
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (711849) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            S
            sudhirmb77
            from Mumbai, Maharashtra
            Nov 7, 2021
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            Address: Mumbai

            Hi Team,

            I purchased a Dell laptop with an offer of ₹5000 cashback on ICICI credit card on August 19th 2021. As commited the same has not been credited back to my card from where i have transacted. I was ensured that credit will have to wait untill 60 days past, now its almost to complete 90days(max limit).

            Please ensure the timely response & resolution on the above stated matter ASAP.

            Thanks,
            Responsible Consumer
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (711482) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              K
              Krishna Dornal
              Nov 7, 2021
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              My money deducted 299 in fours months with transaction VIN/Google
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (711488) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                G
                Gandhali Dixit
                Nov 6, 2021
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                I had invested under ICICI bonds through LOTUS GILTS GLOBAL INC. in 2013.
                We have since then not received any information about the status of our bonds. Till today no payments received or any form of correspondence. Is there a way I can get information.
                I would like to enquire about the procedure to receive the invested amount.
                Thank you.
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (709697) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  A
                  AlekhyaD
                  Nov 6, 2021
                  Resolved
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                  I am Alekhya. My Card number is [protected]. I paid 5500 as my last bill of credit card. I charged with late fee and now it is 2000 for this month. I tried calling customer care several times and I am facing issue talking to them. Can you please waive off my charges?
                  Dec 7, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 06, 2021
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
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                    S
                    Sandyh46
                    from Bengaluru, Karnataka
                    Nov 6, 2021
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                    Hello,

                    So, on my complaint (https://www.consumercomplaints.in/icici-bank-scamming-customers-c3026167), I get a response from ICICI agent to mail the issue to [protected]@icicibank.com. Is this a joke? How the hell am I supposed to know what the E-domain is? Please provide the complete Email ID.
                    Dec 14, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Nov 06, 2021
                    Updated by Sandyh46
                    Hello,

                    So, on my complaint (https://www.consumercomplaints.in/icici-bank-scamming-customers-c3026167), I get a response from ICICI agent to mail the issue to [protected]@icicibank.com. Is this a joke? How the hell am I supposed to know what the E-handle is? Please provide the complete Email ID.
                    Verified Support
                    Nov 06, 2021
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (710387) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      A
                      ayushi.mittal
                      Nov 6, 2021
                      Resolved
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                      Resolved

                      I was for rs 99.00 today for VIN*APPLE COM.
                      Dear Customer, transaction of INR 99.00 done on ICICI Bank Account XX719 on 06-Nov-21. Info: VIN*APPLE COM. The Available Balance is INR *******.

                      I Did not do any transaction neither subscribed for any thing. How can money deducted without any Otp.
                      Dec 7, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 06, 2021
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (710334) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        R
                        Reshma405
                        from Tanuku, Andhra Pradesh
                        Nov 6, 2021
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                        I am reshma. 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till sep-21) . I have never used my demat account till now.

                        They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

                        When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number [protected
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (709702) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          Antony Robinson
                          Nov 6, 2021
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                          I am currently working in TCS. I have received a Food card 5 years ago which is expired now. I didn't find the details how to renew it neither in my company portal nor in Bank Portal. Kindly help.

                          Contact Details: [protected]
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (709707) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            raviraju51
                            from GUNTUR, Andhra Pradesh
                            Nov 5, 2021
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                            Address: S R Nagar ,Hyd

                            Hi ICICI,
                            This is regarding "ECSRTNCHGS" charges, where my account as been debited with 1019 rupees without my knowledge. May I know the reason for this transaction as clearly I don't have any idea of this. If this is false transaction then refund my money.Kindly look into this issue .
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (708108) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              S
                              ShantanuKalase
                              Nov 5, 2021
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                              Have been charged for expression debit card which i don't remember of requesting. They have charged me rs. 588.82including taxes on 8th Oct .. The message they sent were unclear.. They didn't tell me they were going to withdraw rs.588.18 from my account. Expression debit card request cancelling options were unavailable..
                              I don't need expression debit card as i already have basic debit card..
                              Please help me getting my money back
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (708097) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                S
                                Sweta Tewari
                                Nov 5, 2021
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                                I have booked 2 tickets in book my show, the payment was deducted but tickets not booked
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (708020) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  ViralJain007
                                  from indore, Madhya Pradesh
                                  Nov 5, 2021
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                                  Resolved

                                  Address: 19/1, NEW PALASIYA, INDORE - 452002

                                  Date - 4 May 2021

                                  ICICI Bank - Nilesh Kumar

                                  I applied for a home loan in icici bank at this branch -19/1, NEW PALASIYA, INDORE - 452002 and they told me that I am not eligible for a home loan because of so many credit cards and another home loan which you already have still they gave false commitment and said you will get home load and took 3000 rs as file charge.

                                  After a month they said we cannot give home loans even though he knows that they cant give still he took file charges and did not refund my file charge amount as they didnt give a home loans to me.
                                  Requesting you to please refund my file charge of amount 3000 ASAP.
                                  Dec 8, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 05, 2021
                                  ICICI Bank Customer Care's response
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (708001) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team,
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                                    Himishra2005
                                    Nov 5, 2021
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                                    Resolved

                                    Address: Mumbai

                                    I have been using my Internet bank account for long anf now its saying it is disabled, I called customer care about a month ago and the customer care representative said that she activated it again but it never got activiated.

                                    This is sheer representation of poor services that ICICI Bank does offer. Whenever I call customer care number, it never gets connected. Poor poor service !!!

                                    How do I get the internet banking user id reactivated?
                                    Dec 10, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 05, 2021
                                    ICICI Bank Customer Care's response
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (708140) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    I have been using my Internet bank account for long and now its saying it is disabled, I called customer care there is no proper response .

                                    This is sheer representation of poor services that ICICI Bank does offer. Whenever I call customer care number, it never gets connected. Poor poor service !!!

                                    How do I get the internet banking user id reactivated?
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                                      Shilpa Sanjay Kulkarni Kulkarni
                                      Nov 5, 2021
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                                      Sir I have purchased 80 rs top up and they told you will get in 24hrs but I didn't get after 24 hrs too
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (706997) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        Randeep kaur pannu
                                        Nov 4, 2021
                                        Resolved
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                                        Resolved

                                        I was doing an Airtel recharge today of 98 but wrongly 983 rs desiccated from my icici bank account I called Airtel they said we did not received 983 and talk your bank so kindly resolve my issue my mobile no [protected]
                                        Dec 5, 2021
                                        Complaint marked as Resolved 
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 04, 2021
                                        ICICI Bank Customer Care's response
                                        Dear Customer,

                                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                        Regards,
                                        ICICI Bank Customer Service Team
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