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ICICI Bank Complaints & Reviews

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Last updated Apr 24, 2024
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ICICI Bank reviews & complaints page 178

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K
karansofat89
from Mumbai, Maharashtra
Oct 13, 2021
Oct 13, 2021
This thread was updated on Oct 13, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong payment fund transfer

Address:mumbai

Hi

I missed my debit card emi and called the customer care he suggested me to pay the emi on

Ccpay.[protected]@icici

I paid emi amount on the above upi but it is not reflected on the emi account.

I agian called the customer care he said you paid emi on wrong upi.Actuall upi is

Ccpay.[protected]@icici

The payment done on 8oct, amount is 25113.
br...
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A
aresisrinu
from Hyderabad, Telangana
Oct 13, 2021
Oct 13, 2021
This thread was updated on Oct 13, 2021
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Fastag recharge

Hi I have recharge FASTAG..Amount is debited in my account..but not credited in Fastag..
Vehicle no: AP09CM3645.
Phno: [protected]...
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S
saran.
Oct 12, 2021
Oct 15, 2021
This thread was updated on Oct 15, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

1899rs debited , without my approval

Hi, seen lot of complaints in Google . 1899rs has been debited today .. seems like you are playing in every ones life ... How can these happen . Something wrong . Kinldy return back my money . Seems like theft ....
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A
Allwin Dsouza
Oct 12, 2021
Oct 12, 2021
This thread was updated on Oct 12, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bank Fraud - Yogesh Jadhav

Address:BKC

Hi this issue is with regards to a bank fraud in the name of ICICI bank. I first got a call from the ICICI personal banking number which is +91 [protected]. These guys knew exactly what was the FD amount that I had made. They called me up saying that they are from ICICI BKC head office. Then they told me to release that amount they needed verification of the card and the otp for them to do the backend work to release my money. They said after...
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lokaratchagan
Oct 12, 2021
Oct 14, 2021
This thread was updated on Oct 14, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction amount from my account - without my permission

Address:NO. 319, OTHAVADAI STREET, MUDALIARPET, PUDUCHERRY

Hi Guys,

I'm account holder of ICICI bank, without my knowledge, ICICI bank deducted 590 amount as mention as NACH ad rtn chrg and deducted 145.72. Without my knowledge how bank can proceed?

Even i am not having any personal loan from icici bank or any EMI outstanding from any other banks or third parties.

My Account Number[protected]...
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MADHUCHANDRA ANJANAYYA
Oct 12, 2021
Oct 12, 2021
This thread was updated on Oct 12, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of 590rs

Why the ### you guys deducting amount 590rs my account number[protected]...
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J
juli2021
Oct 12, 2021
Oct 12, 2021
This thread was updated on Oct 12, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI Bank deducted Rs 1899 for SOme WPP Policy which we never consented

Address:Pune

Hi
Be vigilant about your ICICI bank account. It is noticed that ICICI deducts card protection plan rs 1899 without getting your consent. We called ICICI customer care and during this covid time they are asking us to visit the ICICI branch to resolve this issue. But my question to them was
1. We have never consented to any policy for any deduction why should we go to ICICI and resolve this. They are doing fraudulent activities...
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A
Abhishek Udiya
from Indore, Madhya Pradesh
Oct 11, 2021
Nov 8, 2021
This thread was updated on Nov 8, 2021
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Overlimit chagres applied on credit card 4345 XXXX XXXX 3001

Dear sir,
Reference ID - 000WBaGNB2EHYXRS
On my ICICI credit card account 4345 XXXX XXXX 3001
They had applied overlimit charges 590 rupees on 21 sept 2021. Although I have not used this card more than it's limit.
It's very unpredictable and horrible.

I request to ICICI for reverting those charges from my credit card as soon as possible.

Many Thanks in advance to ICICI....
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M
mojo_MA
Oct 11, 2021
Oct 12, 2021
This thread was updated on Oct 12, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rude and uncivilized behaviour by customer executive

I opened a salary account a few months back in the bank and the experience have been great but the constant call from customer executive for forcing to dispatch credit card is annoying and unintelligible behaviour, I received one of such daily routine calls from executive and I told the executive that I don't want any credit card to be dispatched; after denying the card the lady was enraged and to quote her she said: "I will dispatch it irrespective...
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Manish_Jaiswal
Oct 11, 2021
Oct 12, 2021
This thread was updated on Oct 12, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount of 787 got deducted

Amount of INR 787.28 has been deducted from my ICICI Bank saving account (Acc. No.[protected] on 30-Sep-2021 with transaction ID [protected] and details as DP CHGS TILL AUG-21.

I have tried to contact their customer care few times but did not get any positive response from their side.
Requesting to look into the matter and do the needful....
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J
Javedali1984
from Greater Noida, Uttar Pradesh
Oct 11, 2021
Oct 12, 2021
This thread was updated on Oct 12, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit Card payment not reflecting in to my account

Address:Greater Noida west

I have made ICICI credit card payment on 8-Oct-21 of amount Rs 6507.65 ref id using ICICI imobile pay app from HDFC net banking account, but still amount is not credited in to my credit card account.

I tried to call customer care multiple time but no pick up call even after waiting of 10 minutes each time.. pathetic customer care.

I visited ICICI bank, they do not take credit card issues.

Then...
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P
Prime gamer
Oct 11, 2021
Oct 11, 2021
This thread was updated on Oct 11, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bank service and there equipment.

Address:Gujrat Viramgam icici branch Viramgam 382150.

Icici Viramgam branch 382150 bank employe are not giving a satisfying answer they just talk rudey my problem is jusy KYC but they are anable to solve this problem branch manager said that branch done not have biometric machine after thay he said that you should go another branch. As well as bank service not very good answer Directly without any kind o[censored]nderstanding in this condition what customer do plz take required action on Viramgam icici...
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M
Mayank.jain
Oct 11, 2021
Oct 13, 2021
This thread was updated on Oct 13, 2021
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Request for reversal of late payment charges on amazon pay icici credit card no. xxxxxxxxxxxx9007

Hi,

This is regarding late payment charges of Rs 916 levied to me on my credit card no. Xxxxxxxxxxxx9007.

I had called customer care regarding this and explained to him that i didn't receive reminder on due date due to which i forgot to pay on time (Payment was only 4-5 days late) but they talked with me very rudely. All my past payments have always been done before due date. Also, i'm holding account in icici...
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Payal0187
from Chandigarh, Punjab
Oct 11, 2021
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DP charges deduction fraudly and Email already sent

I already sent a mail to [protected]@icicibank.com regarding DP charges on wednesday (06-Oct-2021) but no action has been taken yet. Let me know when my money will reflect in my account which is fraudly deducted or should i need to take some serious action?...
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Pradeep keshav
from Bengaluru, Karnataka
Oct 10, 2021
Oct 12, 2021
This thread was updated on Oct 12, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bike loan NOC

Address:No 5, 80 Feet road, Koramangala 7th Block, Bangalore 560095

Dear Sir
This Is Pradeep K, I had purchased my Two Wheeler Motorcycle (Dio 2011 model) ( KA 02 HP 8059) in 2012 January. I had taken vehicle loan from ICICI Bank, Koramangala, Bangalore, My Acc Num is[protected] non active). I have cleared all the EMIs. Currently I am not able to find the loan clearance & NOC letter from ICICI Bank, when i asked in MG Road branch they said we don't have any details about your account, we are unable...
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Devipriya74
from Chittoor, Andhra Pradesh
Oct 10, 2021
Oct 10, 2021
This thread was updated on Oct 10, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Account got debited for DP Chgs

Hi,

My ICICI Bank account got debited for DP Chgs without any prior notice. This is not acceptable. When I called customer care they said it's for demat account but I don't hold any demat account with ICICI.

I am really not okay with ICICI services.

Regards,
Devi Priya...
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H
harshkapoor2788
Oct 10, 2021
Oct 27, 2021
This thread was updated on Oct 27, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Been over a month since I paid for the fast tag, have not received fast tag.

I have called the customer care 5 times and every time they ask for 48 hours or 7 days

The complaint and inquiry tickets are closed without resolution.

I am tired of following up, very poor customer experience.

List o[censored]nattended tickets:

CMP[protected] Enquiry Tag Dispatch Status N/A 10/10/2021 01:00:40 Closed 10/10/2021 21:00:40 tag not delivered after tat N/A N/A N/A N/A N/A N/A br...
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princeavinash9
from Jalandhar, Punjab
Oct 9, 2021
Oct 10, 2021
This thread was updated on Oct 10, 2021
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Without Consent Deduction for Demat Charges

Amount was debit without any prior information and even i dont activated and use Demat.
Refund the amount at earliest.

I did not open any demat account in icici bank. But, they deducted rs.826(28 sept-2020) from my account on Nov 25. I want my money back and would request to do same asap.

This should not happen without consent.

Regards,
Avinash Kumar...
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Pulkita Jindal
from Jalandhar, Punjab
Oct 9, 2021
Oct 9, 2021
This thread was updated on Oct 9, 2021
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Multiwallet card

Hello, my name is Pulkita working in tcs New Delhi. My icici prepaid meal card valid from 10/21 upto 05/25. But currently, my card is being shown invalid status. However, each month some amount of money from my salary is getting deposited to this card but i am unable to use the deposited money.

I have tried to access the food card self care portal but since i forgot my user id & password, i am unable to signup. Whenever i try...
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Tanisha Manocha
Oct 9, 2021
Oct 9, 2021
This thread was updated on Oct 9, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ecsrtnchgs charges deduction

My complaint is about ecsrtnchgs charges deduction .. icici bank deducting money without my information without my knowledge .. discusting situation i talked to their customer service they are blaming me .. i dont have any knowledge about what charges they are deducting .. and they have no explanation .. in 3 days 2 times my account debited with 590 rs and when i checked my statement this is not new thing in past month also same activity...
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