I transferred Rs 35, 935 through IMPS on 1st Oct 2021 8:33 am from my ICICI bank A/c to PNB bank A/c.
The amount was debited from my ICICI bank A/c but not credited on my PNB bank A/c.
I received this message for the above transaction.
"Dear Customer, IMPS Txn Ref. [protected] for Rs 35, 935.00 is timed out at Beneficiary Bank on 01-Oct-21. Txn status will be updated by Beneficiary Bank in 3 working days - ICICI Bank."
Nov 2, 2021
Complaint marked as Resolved
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Oct 01, 2021
ICICI Bank Customer Care's response Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (572348) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (572346) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team