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ICICI Bank Complaints & Reviews

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Updated: Aug 25, 2026
Complaints 23793
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ICICI Bank reviews & complaints page 187

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S
shiniemehrotra
Feb 8, 2022
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Address: ICICI Infotech Services limited, Maratha Mandir annex, Dr A R Nair Road, Mumbai Central, 400008

ICICI only Vimal Vaatsalya Bonds (1 in number) issued in the name of Mr Aditya Kumar, under Bondholder no 0000001 and certificate number 61933, on 01.07.1999 and redemption date marked as 01.01.2018, a tenure of 18 months @ face value of Rs 1000/- where the Name of Bondholder is mentioned as Assam Sales Corporation- Agent: Reliance Industries Limited (Textile Division) and distinctive number[protected], has not been paid yet even after the redemption date is past due date.

There has been no communication received regarding the updated communication address where the bond can be sent /and surrendered for redemption after maturity.

Please update with the mailing address of the concerned department to get in touch with the authorized department or officials to get the same done.
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (977830) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    A
    Amit170490
    Feb 7, 2022
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    My Name is Amit Menon.
    On 4th Feb 2022, 590 Rupees has been deducted from my account in the name of NACH_AD_RTN_CHRG~IPRULI without any notification.
    I did not get any notification. What the hell wrong with ICICI.
    What is this transaction purpose?
    I have always maintained surplus amount with the account.
    I want a strong reply from your side
    Mar 17, 2022
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Feb 08, 2022
    ICICI Bank Customer Care's response
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (977830) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
    Verified Support
    Feb 08, 2022
    ICICI Bank Customer Care's response
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (977827) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      J
      jayminr12
      from Rajkot, Gujarat
      Feb 7, 2022
      Resolved
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      Hello,

      I made a transaction on[protected] and had to make void sale due to issue in wrong amount emi and offer on my credit card.

      I contacted merchant about this but merchant said since he has done void sale he can not do anything about it. TXN id is [protected].

      Please solve this and give me a callback.
      Mar 15, 2022
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Feb 08, 2022
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (977823) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        M
        Mrcoldkp
        from Pathanamthitta, Kerala
        Feb 7, 2022
        Resolved
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        I have never ever expected this kind of experience from a bank like icici .
        An amount of Rs 4130 has been debited without any intimation via email msg or call . How ridiculous is it !
        Kindly refund my entire money or else I am gonna show this scam to everyone around me so that in future they won't get cheated by icici bank anymore
        I will inform everyone across social media not to open any kind of ac with icici as they are looking out ways to empty our pockets through several scams .
        My email id : [protected]@gmail.com
        Bank ac :[protected]
        Mar 10, 2022
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Feb 07, 2022
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
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          D
          Dhanu@123
          Feb 6, 2022
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          Address: At.post.somthana tq.Badnapur .di.Jalna

          I am Dhanajay Nagve. 789.60.00 Rupees has been deducted from my account as[protected] DP CHGS TILL feb-22) DP charges on

          07/02/2022. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction

          message to my mobile. I need justice and my money back immediately.My Account Number is[protected].
          ICICI Bank customer support has been notified about the posted complaint.
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            A
            Ashish2108
            from Surat, Gujarat
            Feb 6, 2022
            Resolved
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            Resolved

            NON-TRACKABILITY OF ICICI BAJAJ SCOOTER BOND-TWO

            I am Ashish Mitaliya writing on behalf of my father Dineshbhai Raghavbhai Mitaliya.

            Mr. Dineshbhai Raghavbhai Mitaliya is the Bond Holder ( Bond Holder no.[protected] of ICICI BAJAJ SCOOTER BOND allotted on 29.01.1999.

            It Maturity date / Redemption date as mentioned is 29.06.2023.

            There is no trackability of this bond.
            How do we redeem it at maturity? Where you we approach for redemption? Updates on the schemes?
            Mar 10, 2022
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Feb 07, 2022
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (973814) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              S
              Svpks
              from Siwan, Bihar
              Feb 5, 2022
              Resolved
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              Dear
              Sir/madam,
              Mera name Pankaj kumar hai, mere name se mere credit score me 2008 me ek icici bank ka two wheeler loan dikha rha hai jisme mujhe
              co-applicant banaya gya hai jiska account number LTDEL[protected] hai aur mera pan number AOLPK8143H hai, maine aaj tak koi two Wheeler loan nhi liya aur na hi kisi ka guaranter bna hoo, kripya iss problem ko solve kare ...
              Mar 12, 2022
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Feb 07, 2022
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
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                R
                ramesh_kumar_garg
                Feb 5, 2022
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                Since last 14 years, I have a mobile number with me. But I have been getting loan recovery calls and SMSes from ICICI bank. I have complained to ICICI over email about the same but they don't seem to understand the problem. Somebody named Sudeep Chandok have taken loans via multiple accounts using the same mobile number and for last 14 years, ICICI bank couldn't update the mobile number to correct mobile number of this person. And they are calling me for loan recovery. This is really disturbing and a case of harassment for no reason. I don't have any account with ICICI bank but still my mobile number is being used to provide loan to somebody who is not paying them back.
                I want this to stop and request ICICI to update correct number in their account.
                ICICI Bank customer support has been notified about the posted complaint.
                Feb 05, 2022
                Updated by ramesh_kumar_garg
                I am not an ICICI Customer so I won't have any customer ID.
                Verified Support
                Feb 05, 2022
                ICICI Bank Customer Care's response
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (971380) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
                Feb 06, 2022
                Updated by ramesh_kumar_garg
                I already have an email chain going on at customer.[protected]@icicibank.com. I will mention this id that you gave (971380) there. I hope that is fine. I am not sure what [protected]@icicibank.com is.
                Feb 11, 2022
                Updated by ramesh_kumar_garg
                ICICI customer care says they have updated my number but I still keep getting calls and SMS for other ICICI accounts
                5177XXXXXXXX5007
                LPDEXXXXXXXX1632
                Credit card: XX4003
                Please delete my number from these accounts as well.
                Feb 26, 2022
                Updated by ramesh_kumar_garg
                All these SMS are still coming. Could somebody here please tell me how do I escalate this to higher authorities?

                Feb 26, 2022
                Updated by ramesh_kumar_garg
                As you can see in the image above, some Sudeep Chandok is doing the fraud and ICICI is hand-in-glove with him. ICICI has not updated his mobile number for last 14 years and issuing loans without verifying details. I am not Sudeep Chandok.
                I already have an email chain going on at customer.[protected]@icicibank.com. I will mention this id that you gave (971380) there. I hope that is fine. I am not sure what [protected]@icicibank.com is.
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                  K
                  Karishma83
                  Feb 5, 2022
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                  Hi, my acount numer is[protected]

                  I got a mail from icici bank regarding my debit card.
                  The card - atm / debit card for your account xx5505 has returned undelivered
                  This new debit card didn't deliver to my communication address.
                  So, please re-dispatch my debit card .
                  Mar 10, 2022
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 05, 2022
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
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                    G
                    Gankes
                    Feb 5, 2022
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                    I have been charged Rs 588 for expressions debit card which I have not applied. I want to cancel the expression card as i already have a basic debit card which is enough. Shame on you icici how could you charge for a service which I have not requested
                    ICICI Bank customer support has been notified about the posted complaint.
                    I want a full refund for this service which I have not requested...
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (970908) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      Ankita Bele
                      Feb 5, 2022
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                      Address: New Indora Jaripatka Road, Lane no 4 Pol no AC 19

                      I am Ankita bele 826.00 rupees has been deducted from my account as (DMC/IN[protected] DP CHGS TILL DEC-21) on 03-FEB-2022. Which I did not ask when I was opening account (I don't even know about Demat Account, how to use it and what is it about) but the icici representative stated that it is free of cost and it will never be charged and he convinced me that I can use it in feature. But he didn’t tell me that it will be charged which I don't want(I have not used till now).
                      Mobile number is [protected]
                      IFSC. ICIC0006242
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID 970912) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        R
                        rams (R.K RAJU)
                        Feb 4, 2022
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                        Please solve issues, with out intemated
                        Debited amount.
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (970922) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team"
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                          B
                          bholaram choudhary
                          Feb 4, 2022
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                          Resolved

                          Address: Jodhpur

                          Dear Team

                          I made a withdrawal TXN today at 18:29 for amount 4000 from icici atm, during TXN machine power off and money not withdraw but my account is debited, so please help to credit the same ASAP.
                          Mar 10, 2022
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 05, 2022
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (971385) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            Adv Ajay Gupta
                            Feb 4, 2022
                            Resolved
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                            Resolved

                            Address: chandigarh

                            That i am the holder of loan account no LACHD[protected] in icici bank. That in the month of September 2019 the bank approached me for a PL Top up plan on my existing car loan. And when they approached me their sales executive came to me and assured me that we are also giving you one policy worth an amount of Rs. 20, 000/- in which we will give you some facility as death benefits nill foreclosure benefit etc . So after paying the 12 EMI whenever you foreclose your loan account the bank will not charge any extra amount as foreclose charges from you . That on his assurance i accepted his offer and got the loan now today ie 29/12/2021 i went to the bank for close my loan account then i came to know that foreclosure charges is necessary and the bank cannot exempt foreclosure charges so i am requesting you to kindly help me for not to charge any foreclosure from me as the bank has promised to me.
                            That after a more then a month has passed of my mails and i have not received any confirmation regarding my nill foreclosure and i am facing loss of interest accrued on me due to their non initiate towards me
                            Mar 7, 2022
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 04, 2022
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
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                              K
                              Kaushal3435
                              from Bengaluru, Karnataka
                              Feb 4, 2022
                              Resolved
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                              Resolved

                              Address: SBI fastag
                              Website: Sbi.fastag

                              Reacharge not updated

                              I had made a recharge of Rs.500 through SBI portal..which is not updated in balance sheet.
                              Through Bill desk-UPI-Googlepay
                              My vehicle number is:- KA02MM0058
                              registered mobile number:- [protected]
                              Name :- Suresha C H
                              Email id :- [protected]@gmail.com

                              I have attached the screenshot below
                              Mar 7, 2022
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 04, 2022
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
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                                Adesh prajapat
                                from Mathura, Uttar Pradesh
                                Feb 4, 2022
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                                Dear sir/mam actually me refer nd earn krta hu or meri problem ye h ki mere 50% se jyada refer mere under mapping nhi ho rhi please help me

                                Name - Adesh Kumar Gola
                                Mobile no. - [protected]
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  poojaNaut
                                  Feb 4, 2022
                                  Resolved
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                                  Resolved

                                  Hi,
                                  I am seeing few deductions from my NRI accounts with remark NACH_AD_RTN_CHRG~TPSL~30APR21~1793f ab~HDFC STANDARD.

                                  I am attaching the snapshots for your reference which has date information.

                                  my registered mobile no. is [protected].

                                  Please address this asap.

                                  Thanks,
                                  Pooja Nautiyal
                                  Mar 7, 2022
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 04, 2022
                                  ICICI Bank Customer Care's response
                                  Dear Customer,

                                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    Naveen kampelli
                                    from Hyderabad, Telangana
                                    Feb 4, 2022
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                                    Address: Hyderabad

                                    Hello,

                                    I just experienced a fraud with my icici account. A random unauthorised transaction of amount Approx 40, 000 in the form of 5 continues transactions with 7812.23 rs is deducted. The transaction details shows VIN/APPLE COM. I don’t use iPhone or Apple products and I never maintained my card details in any Apple related subscription. How can ICICI authorise such payments without my PIN or OTP or password. This is completely unacceptable and I need my money back.
                                    I want icici to take their responsibility for this fraud and refund my money ASAP.
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (968326) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      Shivam_Srivastava
                                      from Allahabad, Uttar Pradesh
                                      Feb 4, 2022
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                                      Address: GREATER KAILASH NEW DELHI BRANCH, W-57.GREATER KAILASH PART-I 110048

                                      I am Shivam Srivastava. 826.00 rupees has been deducted from my account as (DMC/IN[protected] DP CHGS TILL DEC-21) on 28-JAN-2022. Which I did not ask when I was opening account (I don't even know about Demat Account, how to use it and what is it about) but the icici representative stated that it is free of cost and it will never be charged and he convinced me that I can use it in feature. But he isn't told me that it will be charged which I don't want(I have not used till now).

                                      If this service is going to charge me they have to remind or intimate before, so that I can cancel or close that service and with out any preior information or sms alert the money was deducted from my account. Even after the deduction I did not get any notification. Today when I check my account I found it. This is completely unacceptable.
                                      Please refund my total amount and close that service or Demat Account. My icici account number is :[protected]
                                      IFSC Code : ICIC0000029
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 04, 2022
                                      ICICI Bank Customer Care's response
                                      Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (968336) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
                                      Feb 08, 2022
                                      Updated by Shivam_Srivastava
                                      Hi Team,

                                      Please provide email I’d so that I ca share share details over it.

                                      Thanks
                                      Shivam
                                      Feb 10, 2022
                                      Updated by Shivam_Srivastava
                                      Hello @Icici Bank.

                                      Is there any update?

                                      Thanks
                                      S
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                                        nehathakur3283
                                        from Chandigarh, Punjab
                                        Feb 3, 2022
                                        Resolved
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                                        Resolved

                                        Address: #3283/1 Sector 45 D

                                        Hi,
                                        I am Neha Verma and ICICI bank ( https://www.consumercomplaints.in/icici-bank-b100197 ) customer. They charged me alot by deducting ecsrtnchg charges. Even i dont know what this belongs to and i am salaried person and when i asked to customer care then they said talk to branch and when i visited branch they said talk to customer and their service is pathetic and i am really very dissapointed with ICICI bank services. When i was visited my branch to close my account and then i was got to know that they also opened my DMAT account without my permission. It's really shocking news for me as they did this thing. Please help me out in this as i can show you the charges as they charged more that 10k and due to this i got harassed alot. Please solve my problem.
                                        Mar 7, 2022
                                        Complaint marked as Resolved 
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 04, 2022
                                        ICICI Bank Customer Care's response
                                        Dear Customer,

                                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (968918) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
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