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3.3
Updated: Jun 2, 2026
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K
kaush16
from Bangalore, Karnataka
Sep 30, 2021
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Dear ICICI Bank,

590 rs dedicated from my savings account I really don't know which purpose its deducted

May i know the reason why its deducted

Transaction Details:
NACH_AD_RTN_CHRG_Of Bnk BFLo-24SEP21-52f212f-12193

Regrading this already sent an email.
Please check and do the needful
ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (567792) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    D
    Dev Shankhwar
    Sep 29, 2021
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    Address: 113A Kh No-63/14 Baba Haridas Nagar D block Bahadurgarh road Najafgarh New Delhi 110043

    I am Devendra Kumar 826.00 Rupees has been deducted from my account as "DMC/IN[protected] DP CHGS TILL AUG-21" charges on

    29-Sep-2021. I have never activated and used my Demat account till now. There was no prior notice. I haven't received any deduction

    message to my mobile. I need justice and my money back immediately. My Account Number is[protected]
    Ph No-[protected]
    [protected]@gmail.com
    ICICI Bank customer support has been notified about the posted complaint.
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    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (567786) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      G
      ghosh4189
      from Kolkata, West Bengal
      Sep 29, 2021
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      I have opened my demat account with icicidirect during 2017 and bank representative told during that time "this demat account will be lifetime free and no AMC/other charges will be charged in future as I am having salary account in the bank".
      Now on 28-Sep-21, they have auto deducted INR 826 from my savings account as DP charge. Now, this is a case of clear misinformation and cheating from bank's side.
      I need proper justification and also refund of my money.
      I am a 10+ years old customer to the bank but they have lost all trust now.
      ICICI Bank customer support has been notified about the posted complaint.
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        P
        poojakush_1402
        from Pune, Maharashtra
        Sep 29, 2021
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        Address: 301-C 33 keshav kunj society, keshav nagar, mundwa, Pune, MH

        I am Pooja, an amount of 826.00 rupees has been deducted from my account in the name of 'dp chgs till aug-21'

        I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.
        I need my money back and am ready to complain anywhere else if needed.
        ICICI Bank customer support has been notified about the posted complaint.
        View replies
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (567779) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          R
          Rakesh Mallya
          from Powai, Maharashtra
          Sep 29, 2021
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          Resolved

          I am Rakesh Mallya, ICICI Bank account holder.

          There is a transaction of Rs 826 debited from my account in the name of DMC/****/ DP CHGS till Aug 21 on 29 Sep 2021.

          I have never used my demat account.There was no prior notice of deduction and i haven't received any deduction message.

          I need my money back.

          Rakesh
          Oct 31, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 30, 2021
          ICICI Bank Customer Care's response           Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (567770) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            S
            shiv49
            Sep 29, 2021
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            I have a Demat account in ICICI bank for more than 5 years now. As I checked my bank transactions and I found that there are two debit transaction 'DMC/[protected] DP CHGS TILL AUG-21'---- INR 628.07' on 29-Sept-2021 and DMC/[protected] DP CHGS Till MAR-21 --- INR344.17. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and why to charge now, after so many years. This is My ICICI account number[protected]. This is completely unacceptable and please refund my amount.
            ICICI Bank customer support has been notified about the posted complaint.
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            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (565908) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
            Reply
            Hi, in addition to above, again an additional amount of Rs. 197.93 has been deducted today for DP CHGS TILL AUG-21.
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              S
              Subhendu29
              from Bhubaneswar, Odisha
              Sep 29, 2021
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              Multiple times within a month, amount has been deducted from the account with "NACH_AD_RTN_CHRG". What is this charge and why is this being deducted multiple times in a month?
              ICICI Bank customer support has been notified about the posted complaint.
              View replies
              Also if I understand correctly from the various FAQs shared, this charge is deducted if there is not sufficient funds for auto debit of ICICI PRU insurance. But my concern is that I had already paid the premium amount in advance prior to the due date. Then why was auto debit enabled and this charge deducted?
              Reply
              Team, haven't received any resolution or update till now. Kindly help in resolving this.
              Reply
              I still haven't received any resolution or response on this.
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                P
                Prasad 574157
                Sep 29, 2021
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                I don't need this Wallet Assist plan on my ICICI card. Please deactivate this plan.

                Make sure to deactivate this plan asap. If not, I will complaint against this in consumer court. Thanks

                Icici SB account no.[protected]
                ICICI Bank customer support has been notified about the posted complaint.
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                Please deactivate wallet assist plan from my credit card also
                Reply
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (567765) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  V
                  Vinsun7
                  Sep 29, 2021
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                  This mail I am writing with respect to ipo refund/unblock amount for Glenmark ipo. I had applied for Glenmark ipo but didn't get the allotment and refund/unblocking is pending from Icici bank. Can you please unblock ipo bidding Amount.

                  Contact Details: [protected]
                  ICICI Bank customer support has been notified about the posted complaint.
                  View replies
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (565604) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
                  Reply
                  Vinsun7's [Complaint's author] reply, Oct 1, 2021
                  I am not able to see your contact details as it is showing as [email protected]. Can you contact me over email [email protected]
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                    B
                    Biggod
                    from Hosur, Tamil Nadu
                    Sep 29, 2021
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                    Resolved

                    Amount deducted as "CashTxnChgs-Branch-Aug21+GST"

                    Address: Hosur

                    Hi,

                    I am icici account holder, Spetember'29th 2021 my account got deducted as "CashTxnChgs-Branch-Aug21+GST" charges.

                    I didn't receive any message or alert from you when I checked my account statement. I came to know about this. I am disappointed with this kind of behavior about not informing the customer. I am still confused about this deduction....
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                    D
                    D Rajesh Kumar
                    from Hyderabad, Telangana
                    Sep 29, 2021
                    Resolved
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                    Resolved

                    Address: Hyderabad

                    I am not able to download with the details the certificate for IT provisional. and no response from the website. Atleast like earlier easy procedure on the web page directly can be provided for IT certificates of Home loan.
                    Oct 30, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 29, 2021
                    ICICI Bank Customer Care's response                     Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (564760) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      K
                      kazmeen Maknojia
                      Sep 29, 2021
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                      Resolved

                      Rs 590 has been deducted from my account on[protected] against NACH_AD_RTN_CHRG~ADBLDESK ~26AUG20~a352ebd~BSEOTMAC

                      Let me know why you charging this amount from my account. What this is charge for?

                      I have done multiple complaints even though no one get back to us.

                      Kindly refund my money otherwise i will file a compliant in consumer forum....
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                      Z
                      zain531
                      from Hyderabad, Telangana
                      Sep 29, 2021
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                      Address: Malkajgiri, ICICI Bank

                      My name is Mohd Zainuddin I got message amount deducted from my saving account.{dear customer, inr 299.00 was spent using debit card of account XX137 on 29-Sep-21. Info: VIN*APPLE COM*B. The available balance.}but i did not done any transaction. Without my otp how this happened. Please cross check and revert my money back.
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 29, 2021
                      ICICI Bank Customer Care's response                       Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (564772) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
                      Sep 30, 2021
                      Updated by zain531                       I emailed, check it out
                      View replies
                      I am facing same problem and there is no response from ICICI branch email as well I don't own a iphone still getting charged from vin/apple fraud please suggest measures
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                      19 found this helpful
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                        M
                        [email protected]
                        from Nowgong, Madhya Pradesh
                        Sep 29, 2021
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                        INR 826 has been deducted from ICICI bank account on the name of DP CHGS TLL Aug -21. as per my understanding this charge for ICICI Direct account, I did not use this account from last 3 years and no prior notice to deduct it.
                        Please return my Money
                        ICICI Bank customer support has been notified about the posted complaint.
                        View replies
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (564775) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          G
                          gauravspyke
                          Sep 29, 2021
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                          I have an icicidirect account (AC no. [protected]) which was lying dormant since last 10 years. I have just got it activated this year in July 21, but I have been charged with Rs. 3618.67 which are unwarranted. There was no intimation for the charges, and they were deducted without any prior information. This is unjustified and complete duplicity of faith with the DEMAT provider i.e. ICICIDirect whom I have given access to my bank account for deposits and debits.

                          No SMS, no intimation.

                          Please help in reversal of the charges Rs. 3618.67 on urgent basis.
                          ICICI Bank customer support has been notified about the posted complaint.
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                            P
                            Pawan9096
                            from Chandrapur Bagicha, Assam
                            Sep 29, 2021
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                            Hello,

                            I am an ICICI Bank customer. I got charged for unauthorized and Unnecessarily last 29/09/2021 (ECSRTNCHG) without my knowledge and without any confirmation email, SMS, or Phone call. The total amount charged is INR.535.05 and INR. 0.02. This is ridiculous. I am requesting a refund. Otherwise, I would like to deactivate my account from this bank, this is not fair.

                            My question is before charging. they have to update or get confirmation from us, right?

                            Name: Pawan Jogi
                            Account number: XXXXXXXX5552
                            IFSC: ICIC0000915

                            Thanks and Regards
                            Pawan Jogi
                            pawan.[protected]@gmail.com
                            ICICI Bank customer support has been notified about the posted complaint.
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                              D
                              dwivarun
                              from Pune, Maharashtra
                              Sep 29, 2021
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                              Address: pune

                              Hello ICICI representative,

                              today all of sudden i ntoiced that 926 rs wa debited from my account with transaction comment " DMC/*****DP CHGS"

                              FYI- I have closed DEMAT account long back and it have not being charged so far. May i know why this all of sudden.

                              I am a trusted customer of ICICI sice 2002 and such unnecessary deduction really frustrate and loose faith on such big brand.

                              pls immediately reverse the money and get it in my account.
                              ICICI Bank customer support has been notified about the posted complaint.
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                                vivs007
                                from Rudrapur, Uttarakhand
                                Sep 29, 2021
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                                Today i was just checking transactions of my account and found that Rs 619/- has been deducted from my account towards (DMC/[protected] DP CHGS TILL Aug-21)
                                ICICI Bank customer support has been notified about the posted complaint.
                                View replies
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (564776) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  S
                                  singhlovelesh3
                                  Sep 29, 2021
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                                  I noticed that ICICI Bank deducted money from my account under the nach_ad_rtn_chrg. May I know why this deduction is happened as it already taken on 18-Sep-21 and now 28-Sep-21. why this deduction is happening??

                                  Mob - [protected]
                                  Email - [protected]@gmail.com
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (564787) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    B
                                    Bhakti Vaidya
                                    Sep 28, 2021
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                                    Hi,
                                    I have done an IMPS transaction and the amount is debited from my account, but it's not credited to the beneficiary account. Also, I have received massage as Below:

                                    Dear Customer, IMPS Txn Ref.[protected] for Rs 15, 000.00 is timed out at Beneficiary Bank on 28-Sep-21. Txn status will be updated by Beneficiary Bank in 3 working days - ICICI Bank.

                                    Please check and resolve the issue asap.
                                    Transaction ID:[protected]

                                    Thanks & Regards
                                    Bhakti Vaidya
                                    ICICI Bank customer support has been notified about the posted complaint.
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