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3.2
Updated: Jan 2, 2026
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ICICI Bank reviews & complaints page 192

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N
Nani .
Sep 27, 2021
Resolved
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Resolved

Address: Patancheru

There are charges on my account and there is no good reason

Transaction details- bil/imb/[protected]/payeename/fee/[protected]
+1 photos
Oct 30, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 27, 2021
ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (556441) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    A
    ananay
    from Hamirpur, Himachal Pradesh
    Sep 26, 2021
    Resolved
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    Resolved

    Amount of 2000 rupees is debited from my saving account and passbook shows dr trans for funding a/c. I haven't opted for any kind of policy. So this deduction without my permission is illegal and I want my money back. Also today is 26 Sept 2021 and transaction showing 27 Sept 2021. So this is a clear case of fraud and a proof is attached herewith.
    +1 photos
    Oct 31, 2021
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Sep 26, 2021
    Updated by ananay     After submitting complaint it is showing automatically mark as resolved
    Verified Support
    Sep 27, 2021
    ICICI Bank Customer Care's response     Dear Customer,

    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
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      G
      gaurav112
      from Noida, Uttar Pradesh
      Sep 26, 2021
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      On (25th sept, 2021)at around 12:30 pm I have transfered a sum of Rs 30000/- from my ICICI bank to yesbank through IMPS transfer mode but till now the money is not credited in the beneficiary account.

      Request you to please help me on this earliest as beneficiary is in huge need of the money.
      please find the details for the same:-

      IMPS Transaction No:- MMT/IMPS/[protected]
      Mobile No: [protected]
      ICICI Account Number(From where the money is transfered):[protected]

      Beneficiary Account Details:-

      Bank Name -yes bank
      Account No - [protected]
      ICICI Bank customer support has been notified about the posted complaint.
      View replies
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (556434) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        R
        Raihaan1
        from Hassan, Karnataka
        Sep 26, 2021
        Resolved
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        Without my notice amount of 4000 INR has been debited from my account on 26/09/2021 shown in the statement below.No information is provided to me about the amount being debited either on my email or my number.I want my money back!!!
        +1 photos
        Sep 27, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 27, 2021
        ICICI Bank Customer Care's response         Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (556407) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          P
          Paras seth
          Sep 26, 2021
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          Credited card transaction Amount deducted without any OTP

          As the transaction was done through credit card, I did't receive any OTP to confirm the transaction. The amount of Rs 15120 was deducted by a website from my credit card without me recieving any confirmation OTP. It is huge amount and I didn't confirm to this transaction....
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          U
          User1999
          Sep 26, 2021
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          Address: ICICI Bank Morabadi, Ranchi-Branch, Park Plaza, Tagore Hill Rd, Tetartoli, Morabadi, Ranchi, Jharkhand 834008

          I opened an ICICI bank few months ago to which 2 people came from bank saying they are for verification of PAN on Bank account but in turn opened a Demat account which I didn't want on asking them to close the account they just say there are no charges and they are not closing the account
          ICICI Bank customer support has been notified about the posted complaint.
          View replies
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (553512) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            S
            Saggurthi Ramlaxman
            Sep 25, 2021
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            Address: Mylavaram, Morsumalli,indian oil petrol bunk
            Website: Consumer complaints

            Yesterday from my account 1899/ rupee's deducted without any intimation in this covid crisis 1899 very huge money to us we're poor family background.. Please refund my money back as well as possible it's my humble request
            ICICI Bank customer support has been notified about the posted complaint.
            View replies
            Please refund my money back i don't have job and i don't have any other income sources I'm begging you pleased refund my money

            Ppl/wpp policy renewal icici bank - Comment #3898757 - Image #0
            Reply
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (553185) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              B
              Balachandar1693
              Sep 25, 2021
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              Hi this Balachandar from Puducherry india am holding an savings account in ICICI BANK . I have just received a msj from the bank on 25/09/2021 at 2:30Pm that the amount of 999.00₹ is deducted for VSI*AMAZON ST. But I dindt done any of the transaction and I dint received any conformation msj And any OTPs then how could they made the payment successfully
              +1 photos
              ICICI Bank customer support has been notified about the posted complaint.
              Sep 25, 2021
              Updated by Balachandar1693               Customer ID :[protected]
              Verified Support
              Sep 26, 2021
              ICICI Bank Customer Care's response               Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (553516) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
              Sep 27, 2021
              Updated by Balachandar1693               I received a call from a fraud not from ICICI bank I think so .. he asked for my received msj and he was trying to take my available balance of 18000₹ finally I came to notice that this is fake call and I transferred my amount to my another account
              I received the call from +[protected] who’s name is sharma fake call and he tried to took my availabe balance it’s fake call
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                P
                Pavithran S
                Sep 25, 2021
                Resolved
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                Resolved

                Beneficiary account blocked issue

                Address: 1/51,Thimmanamuthur po vengalapuram via tirupattur tk vellore dt

                Hi Team,
                I could not able to transfer amount to other bank as its showing as beneficiary account as been blocked.
                I could not able to withdraw cash in ATM also....
                +1 photos
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                M
                Midhun K Mohan
                Sep 25, 2021
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                Dear ICICI Bank team,
                My ICICI account had debited the following charges naming surcharge (Mcc 5541) for fuel purchase. The Government is promoting cashless transactions, and I have charged on my own money. Does that mean it's better to take out money from ATM and pay for the petrol? Request you to check and revert the below transaction.

                ICICI Bank account number:[protected]
                Transaction date:24/09/2021
                Amount: Rs 2.41
                ICICI Bank customer support has been notified about the posted complaint.
                View replies
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (550907) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  N
                  Namrata Goti
                  from Hyderabad, Telangana
                  Sep 25, 2021
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                  Address: Hyd

                  I have used a wrong pin for three times and my debit card has been blocked can you please unblock it for my online transactions which is actually making things very difficult thank you
                  ICICI Bank customer support has been notified about the posted complaint.
                  View replies
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (550913) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    K
                    Kamalmecheri
                    from Salem, Tamil Nadu
                    Sep 24, 2021
                    Resolved
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                    Resolved

                    Hi I am really shocked after receiving the statement which they mentioned intrest charges I have paid almost 99% of due for that one % (by mistake unpaid) icici charged Rs: 4529 + 812 rupees .
                    How people survey with your charges weather do you people giving card for making money like this earning such a bad way . We are not earning like this give simply we spend entire month to earn money . I need waiver immediately reply me update me asap . Or else tell me then I plan accordingly.
                    [protected]. Have a look on my last bill I have attached my screen shot here . Don't ever do this to any one all are in big crisis after this lockdown stop doing this chilly things with customers.
                    +1 photos
                    Nov 7, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 27, 2021
                    ICICI Bank Customer Care's response                     Dear Customer,

                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
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                      P
                      Prakhar@123
                      Sep 24, 2021
                      Resolved
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                      Resolved

                      Yesterday from my account 1899 ruppes is deducted in the nane of wpp policy. What the hack is this because I didn't get any policies like this.

                      How you forcefully deduct any amount without confirmation .
                      Nov 11, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 26, 2021
                      ICICI Bank Customer Care's response                       Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (553520) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        A
                        Asha Pondicherry
                        Sep 24, 2021
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                        Address: Hyderabad

                        I do not understand why my account has ECS charges without any information or my consent. I want a reversal for the money deducted for no reason.
                        ICICI Bank customer support has been notified about the posted complaint.
                        View replies
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (553198) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          S
                          surendran28
                          Sep 24, 2021
                          Resolved
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                          Resolved

                          Address: Nmc-1/344a, Jayajothi Building, Near Pioneer Kumarasamy College, M.S. Road, Vetturnimadaom, Nagarcoil, Tamil Nadu 629003
                          Website: www.icicibank.com

                          I have applied for IPO of Paras Defence and Space Technology yesterday. The UPI mandate has been requested in the iMobile pay app twice instead of 1 time. I have applied for 1 lot only and not modified the application also.

                          I have confirmed/accepted the mandate 2 times perceiving that the initial transaction is not successful and the pop up message also confirmed that the initial transaction is not successful.

                          Now my account has been blocked with Rs. 29750/- instead of Rs.14875/-

                          There is no proper response from the customer care.
                          Oct 29, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Sep 24, 2021
                          Updated by surendran28                           Image for the blocked amount is attached herewith. The amount has been blocked twice

                          Verified Support
                          Sep 24, 2021
                          ICICI Bank Customer Care's response                           Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (548263) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            P
                            Preeti RD
                            Sep 24, 2021
                            Resolved
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                            Resolved

                            Hi Team,

                            I just received a transaction email from ICICI Bank on my debit card. It's of 814.42 INR. Transaction says "VSI/GOOGLE Hin". I called the customer care to get more details on the same, but the executive said it's of some "Google Hint" and asked me to search for the details online. I searched it alot but unable to get any details. I want to know if my card was physically used by anyone while I left it at my room. Help me with this please.

                            Regards,
                            Preeti RD
                            Oct 31, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 24, 2021
                            ICICI Bank Customer Care's response                             Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (548274) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              U
                              Usha Natarajan
                              Sep 24, 2021
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                              Address: Plot no 157 rajender Reddy nagar, Chandanagar

                              Have taken Ashirwad deep Deep discount bond option 1 and it is matured on July 15 2021. Need to get my money back as there is no email or or address in which we can send the bonds back. Bonds details are.
                              Name Jayanth Bharadwaj N (U/G Usha natarajan)
                              Certificate no 270320
                              Expiry date July 15 2021
                              Bond holder no 1287830

                              Please let me know the process of redemption.

                              Name usha natarajan
                              ICICI Bank customer support has been notified about the posted complaint.
                              View replies
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (548285) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                Usha Natarajan
                                Sep 24, 2021
                                Resolved
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                                Resolved

                                Address: Plot no 157 rajender Reddy nagar, Chandanagar

                                I have taken Ashirwad deep Deep discount bond option 1 and it is matured on July 15 2021. Need to get my money back as there is no email or or address in which we can send the bonds back. Bonds details are.
                                Name Jayanth Bharadwaj N (U/G Usha natarajan)
                                Certificate no 270320
                                Expiry date July 15 2021
                                Bond holder no 1287830

                                Please let me know the process of redemption.

                                Name usha natarajan
                                [protected]
                                Sep 24, 2021
                                Complaint marked as Resolved 
                                They have not taken any steps to solve and it is still solved I beleive it is an automated machine which by default says as solved
                                ICICI Bank customer support has been notified about the posted complaint.
                                View replies
                                Please note that it is not resolved at all
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                                  P
                                  Paavni Shukla
                                  Sep 24, 2021
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                                  Address: India

                                  I got a refund from Amazon, Dell and Uber for three transactions but none of them are processed by ICICI and the FOREX Card has not reversed those transactions although they have been refunded by these companies. Need urgent help.
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (548318) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    T
                                    [email protected]
                                    from Noida, Uttar Pradesh
                                    Sep 23, 2021
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                                    HI Team, I have made payment on CTET application twice from my UPI([protected]@UPI) . Amount deducted from my account but not reflected into the application. Please check and fix it ASAP. you can contact me on [protected] for further discussion.
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (548326) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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