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3.3
Updated: Feb 2, 2026
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ICICI Bank reviews & complaints page 192

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Z
zain531
from Hyderabad, Telangana
Sep 29, 2021
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ICICI Bank VIN/APPLE COM fraud

Address: Malkajgiri, ICICI Bank

My name is Mohd Zainuddin I got message amount deducted from my saving account.{dear customer, inr 299.00 was spent using debit card of account XX137 on 29-Sep-21. Info: VIN*APPLE COM*B. The available balance.}but i did not done any transaction. Without my otp how this happened. Please cross check and revert my money back....
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M
[email protected]
from Nowgong, Madhya Pradesh
Sep 29, 2021
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INR 826 has been deducted from ICICI bank account on the name of DP CHGS TLL Aug -21. as per my understanding this charge for ICICI Direct account, I did not use this account from last 3 years and no prior notice to deduct it.
Please return my Money
ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (564775) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    G
    gauravspyke
    Sep 29, 2021
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    I have an icicidirect account (AC no. [protected]) which was lying dormant since last 10 years. I have just got it activated this year in July 21, but I have been charged with Rs. 3618.67 which are unwarranted. There was no intimation for the charges, and they were deducted without any prior information. This is unjustified and complete duplicity of faith with the DEMAT provider i.e. ICICIDirect whom I have given access to my bank account for deposits and debits.

    No SMS, no intimation.

    Please help in reversal of the charges Rs. 3618.67 on urgent basis.
    ICICI Bank customer support has been notified about the posted complaint.
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      P
      Pawan9096
      from Chandrapur Bagicha, Assam
      Sep 29, 2021
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      Hello,

      I am an ICICI Bank customer. I got charged for unauthorized and Unnecessarily last 29/09/2021 (ECSRTNCHG) without my knowledge and without any confirmation email, SMS, or Phone call. The total amount charged is INR.535.05 and INR. 0.02. This is ridiculous. I am requesting a refund. Otherwise, I would like to deactivate my account from this bank, this is not fair.

      My question is before charging. they have to update or get confirmation from us, right?

      Name: Pawan Jogi
      Account number: XXXXXXXX5552
      IFSC: ICIC0000915

      Thanks and Regards
      Pawan Jogi
      pawan.[protected]@gmail.com
      ICICI Bank customer support has been notified about the posted complaint.
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        D
        dwivarun
        from Pune, Maharashtra
        Sep 29, 2021
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        Address: pune

        Hello ICICI representative,

        today all of sudden i ntoiced that 926 rs wa debited from my account with transaction comment " DMC/*****DP CHGS"

        FYI- I have closed DEMAT account long back and it have not being charged so far. May i know why this all of sudden.

        I am a trusted customer of ICICI sice 2002 and such unnecessary deduction really frustrate and loose faith on such big brand.

        pls immediately reverse the money and get it in my account.
        ICICI Bank customer support has been notified about the posted complaint.
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          V
          vivs007
          from Rudrapur, Uttarakhand
          Sep 29, 2021
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          Today i was just checking transactions of my account and found that Rs 619/- has been deducted from my account towards (DMC/[protected] DP CHGS TILL Aug-21)
          ICICI Bank customer support has been notified about the posted complaint.
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          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (564776) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            S
            singhlovelesh3
            Sep 29, 2021
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            I noticed that ICICI Bank deducted money from my account under the nach_ad_rtn_chrg. May I know why this deduction is happened as it already taken on 18-Sep-21 and now 28-Sep-21. why this deduction is happening??

            Mob - [protected]
            Email - [protected]@gmail.com
            ICICI Bank customer support has been notified about the posted complaint.
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            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (564787) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              B
              Bhakti Vaidya
              Sep 28, 2021
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              Hi,
              I have done an IMPS transaction and the amount is debited from my account, but it's not credited to the beneficiary account. Also, I have received massage as Below:

              Dear Customer, IMPS Txn Ref.[protected] for Rs 15, 000.00 is timed out at Beneficiary Bank on 28-Sep-21. Txn status will be updated by Beneficiary Bank in 3 working days - ICICI Bank.

              Please check and resolve the issue asap.
              Transaction ID:[protected]

              Thanks & Regards
              Bhakti Vaidya
              ICICI Bank customer support has been notified about the posted complaint.
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                R
                Rahulg2194
                from Faridabad, Haryana
                Sep 28, 2021
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                Unjust Auto Debit Charges on my EMI Account

                Website: www.icicibank.com

                I financed washing machine from Bajaj Finance Service. After my first EMI was deducted on 2nd September, in the same month, I was charged ₹118 thrice on 23rd September under following tags -

                1. MNDT_CHRG~AD_BAJAJFIN
                2. MNDT_CHRG~SMSOTP
                3. MNDT_CHRG~SMSOTP

                I got in touch with Vishal from ICICI bank app chat option. He confirmed that MNDT Charge is one time auto debit charges registered through...
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                K
                Kavya H M
                Sep 28, 2021
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                All the reimbursements from my company are getting rejected by ICICI bank giving reason as beneficiary name differs.
                I have verified the names both are matching even then its the same issue
                ICICI Bank customer support has been notified about the posted complaint.
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                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (561135) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  Bhushan938
                  from Pune, Maharashtra
                  Sep 27, 2021
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                  I don't have demat account still Bank charged me 550 for this, they are doing this to lot of people, simple way to steal money I guess
                  ICICI Bank customer support has been notified about the posted complaint.
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                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (561151) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    S
                    SubhangiPattnaik
                    Sep 27, 2021
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                    Auto Debit From Account without any email and notification for no reason.
                    Need my money back.
                    Every month more than 2000 is getting deducted
                    ICICI Bank customer support has been notified about the posted complaint.
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                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (557609) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      G
                      [email protected]
                      Sep 27, 2021
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                      Without my permission icici bank deducted dcardfee rs 588. How they deducted the amount without my knowledge, please provide valid reasons for this issue.
                      ICICI Bank customer support has been notified about the posted complaint.
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                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (557960) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        G
                        Gowt
                        from Bengaluru, Karnataka
                        Sep 27, 2021
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                        I recharged my number on 27 September 2020.
                        The amount got deducted but recharge failed.
                        ICICI Bank customer support has been notified about the posted complaint.
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                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (558155) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          P
                          Ponnie Raja
                          Sep 27, 2021
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                          Address: F2, Meenakshi flats, Rajarajeswari nagar 5th street, Madipakkam

                          Amount Rs.480 is deducted from my account,

                          Info: MSI*Pay SUN T
                          ICICI Bank customer support has been notified about the posted complaint.
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                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (556404) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            N
                            Nilakshi Patel
                            from Thane, Maharashtra
                            Sep 27, 2021
                            Resolved
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                            Resolved

                            Hi icici,

                            3rd September 2021 i can see that rs.1899/- has been deducted from my icici bank account mentioning wpp renewal plan. Last year when they deducted the money for the same plan i called one assist team and said to cancel the policy as i never used it. Please cancel the policy as i don’t need it and i never used it. Please try to clear this request asap.

                            Thanks
                            Nilakshi Patel
                            Nov 15, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 27, 2021
                            ICICI Bank Customer Care's response                             Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (556435) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              N
                              Nani .
                              Sep 27, 2021
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                              Resolved

                              Address: Patancheru

                              There are charges on my account and there is no good reason

                              Transaction details- bil/imb/[protected]/payeename/fee/[protected]
                              Oct 30, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 27, 2021
                              ICICI Bank Customer Care's response                               Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (556441) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                A
                                ananay
                                from Hamirpur, Himachal Pradesh
                                Sep 26, 2021
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                                Resolved

                                Amount of 2000 rupees is debited from my saving account and passbook shows dr trans for funding a/c. I haven't opted for any kind of policy. So this deduction without my permission is illegal and I want my money back. Also today is 26 Sept 2021 and transaction showing 27 Sept 2021. So this is a clear case of fraud and a proof is attached herewith.
                                Oct 31, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Sep 26, 2021
                                Updated by ananay                                 After submitting complaint it is showing automatically mark as resolved
                                Verified Support
                                Sep 27, 2021
                                ICICI Bank Customer Care's response                                 Dear Customer,

                                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  G
                                  gaurav112
                                  from Noida, Uttar Pradesh
                                  Sep 26, 2021
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                                  On (25th sept, 2021)at around 12:30 pm I have transfered a sum of Rs 30000/- from my ICICI bank to yesbank through IMPS transfer mode but till now the money is not credited in the beneficiary account.

                                  Request you to please help me on this earliest as beneficiary is in huge need of the money.
                                  please find the details for the same:-

                                  IMPS Transaction No:- MMT/IMPS/[protected]
                                  Mobile No: [protected]
                                  ICICI Account Number(From where the money is transfered):[protected]

                                  Beneficiary Account Details:-

                                  Bank Name -yes bank
                                  Account No - [protected]
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (556434) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    R
                                    Raihaan1
                                    from Hassan, Karnataka
                                    Sep 26, 2021
                                    Resolved
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                                    Resolved

                                    Without my notice amount of 4000 INR has been debited from my account on 26/09/2021 shown in the statement below.No information is provided to me about the amount being debited either on my email or my number.I want my money back!!!
                                    Sep 27, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 27, 2021
                                    ICICI Bank Customer Care's response                                     Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (556407) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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