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ICICI Bank Complaints & Reviews

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Updated: Jun 2, 2026
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ICICI Bank reviews & complaints page 188

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L
Loveana
Oct 8, 2021
Resolved
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Address: Karnataka

Please help me as there are 3 transactions happened from my ICICI bank account between 12Am to 1Am on 8th Oct, 2021. Everytime fraudsters (VIN GOOGLE) Debited Rs. 54.84 and then credited the same amount before the actual transaction of Rs. 4936.11. They did this transaction 3 times which the total amount they have debited is Rs. 14808.33.

Please help me to cancel these transactions and return my full amount.

Contact number- [protected]
Oct 8, 2021
Complaint marked as Resolved 
I think this is some glitches from the ICICI bank as it was auto credited my full amount within 1 hour
ICICI Bank customer support has been notified about the posted complaint.
Oct 08, 2021
Updated by Loveana
Please reply me on my mail [protected]@gmail.com or call me on [protected].

Please help me by returning my full amount.
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (595718) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    B
    bohra1 bohra
    Oct 8, 2021
    Resolved
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    Resolved

    Customer care no not responding

    Customer care number not responding...
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    Address: Bhayandar

    My savings bank account holds rs 11930/- towards credit card due. I requested to remove hold so I can make payment...
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    S
    Saikumari1
    from Guntur, Andhra Pradesh
    Oct 7, 2021
    Resolved
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    Resolved

    I have made purchase only 1 time through credit card in Isha fancy shop for the price 1890 on 22 SEP 2021. But amount has been debited twice.i have even contacted shop keeper whether they received money twice they have informed they received only once but why icici has debited twice for me. And the amount which was displayed to me to pay is 3780. When I have made only for the purchase of 1890 when I have contacted customer care no one is responsing. This is really wondering. If customer care was not responding then what user should do he need to pay the amount twice which was really fraud. I don't accept such things need resolution on this
    Nov 8, 2021
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 08, 2021
    ICICI Bank Customer Care's response
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (595724) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      A
      Aman carol singh
      Oct 7, 2021
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      Dear Customer, IMPS Txn Ref. 1280219xxxx3 for Rs 10, 000.00 is timed out at Beneficiary Bank on 07-Oct-21. Txn status will be updated by Beneficiary Bank in 3 working days - ICICI Bank.
      Please send my money back either to me or the Beneficiary account
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 08, 2021
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
      Oct 09, 2021
      Updated by Aman carol singh
      Thanks icici bank for your support
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        A
        Aparna A
        Oct 7, 2021
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        Dear team,

        On October 7, I got 4 instances of Rs. 590 deducted from my account under the code ECSRTNCHG. I had SIPs set to be deducted on October 5 but my salary came later in the day after the deduction was attempted. Please resolve this issue as a big amount was deducted from my account. Kindly let me know if there is any scope for a refund.
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (592102) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          S
          Sachinraj72
          Oct 7, 2021
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          Dear sir/ma’am,

          Rs 590 was deducted from my icici account
          Without any prior information.
          As we know we all are going through a crisis situation.
          It’s my salary account/emi account
          For past 8-10 months or above salary hasn’t come, But emi has.
          It’s unfair to deduct such a amount with costumers knowledge
          When we have to verify/acknowledge every transaction
          Please let me know the reason for deduction.

          Thanks and Regards
          Sachin raj
          Acct no 109
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (592117) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            A
            ARSHI ANIS
            Oct 7, 2021
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            I tried recharging my mobile balance online through ICICI online pre-paid recharge on 4 October 2021 the balance(Rs. 399) has been decucted from account however my mobile is not recharged yet. Kindly look in this.
            Details: 04 Oct '21
            BIL/RCHG/[protected]/Jio-Madhya/[protected]
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (592036) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              S
              Sivanag28
              from Satara, Maharashtra
              Oct 7, 2021
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              Hi,
              I am Sivanagbabu., holding a credit card of your bank for since year and paid an june and July month and reflected in the card but August month payment amount 14727 on 27th August 2021 and amount 8000rs september month payment which are not yet reflecting in my card. Please let me know how long will a credit card payment takes to reflect my account. I have to make further payment because of this am not able to do it.

              Name : Sivanagababu K
              Narration# qhdf[protected]-icici bank credit card
              Reference #[4003]
              Date of payment : 27-Aug-2021

              Date of payment : 24-Sep-2021 #

              Need your reply and support
              Thanks & regards
              Remya mp
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (592110) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                H
                Harshverma77795
                from Jalandhar, Punjab
                Oct 7, 2021
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                Resolved

                Without my consent, rs. 2000 has been deducted from my account on 07/10/2021 to 'dr. Tran for funding a/c[protected].
                I have never subscribed to any policy, however this deduction has been done by icici. I want my money back. Kindly help me in this regard as soon as possible.
                This reduction to dr. Tran for funding a/c[protected] is a clear case of fraud and banking norms are not being followed. This is unlawful and making me untrust icici bank for future banking activities.
                Nov 26, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 08, 2021
                ICICI Bank Customer Care's response
                Dear Customer,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
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                  O
                  Owais Yz
                  Oct 7, 2021
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                  On 29th September 2021. Rs.826 debited with a remarks " DMC/[protected] DP
                  CHGS TILL AUG-21"
                  DMC DP CHGS charges debited in my ICICI bank account. I haven't activated any Demat Account on ICICI bank. PLease close all demat Account. And Refund my money as soon as posssible.
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (591101) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    A
                    Alpana Majumdar
                    from Pune, Maharashtra
                    Oct 7, 2021
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                    Address: India

                    Even I am getting the same issue. This multiwallet card is not valid anywhere. Money is stuck in it. And getting no point of contact. Somehow managed to login in self care but there also just able to see what you have nothing what you can do with that. Very disappointing. My card is going to expire, still not getting any update on that. Profile is also unable to edit.
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (591104) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      B
                      Bhola Barman
                      from Tufanganj, West Bengal
                      Oct 7, 2021
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                      Sir
                      My amazon pay icici credit card approved 04 /10 /2021 but my user id not received. My credit card no last 4 digits 4005 and email ID [protected]@gmail.com.
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (591109) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        S
                        santoshsoni2008
                        Oct 7, 2021
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                        Resolved

                        Address: 104 Greeenfeild Apartment, Hingna Road Nagpur-441110

                        I had Loan A/c LPNAG[protected] with ICICI for which I deposited the BT Cheque on Dt. 25/6/[protected]/- for For closure of Loan @ your Hingna nagpur Branch

                        But After one month again my EMI started getting deducted from my A/c., when I contacted the HIngna Nagpur branch, regarding excess EMI Deduction, they have stated that your Loan A/c is not closed even you deposited the balance amount of INR. 123000/-, due to which Interest on Entire amount is getting charged & EMI is getting deducted.

                        There are 2 Excess EMI's Deducted & again they are saying that to close the loan you have to pay further Rs.5, 700/-,

                        I would request you that if i have deposited the amount in the loan account then why interest on whole amount is being charged this is nothing but just like robbery on the account of Customer.

                        Pease look into the matter, also i would be more than happy if somebody from your team call back me for the issue to explain clearly

                        Thanks & Regards
                        Santosh Soni
                        Mob-[protected]
                        Nov 9, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 07, 2021
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
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                          B
                          Bharathkumarreddy Sheshannagari
                          from Coimbatore, Tamil Nadu
                          Oct 7, 2021
                          Resolved
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                          Resolved

                          Address: Hyderabad

                          It's more than 10 days, I have given request for home loan foreclosure letter and list of documents. No response from ICICI Bank still SR status are open. No proper response from branch executives, one person says TAT is 7 days, some one says 21 days. If TAT is 21 days, for this 21 days customer has to pay interest on outstanding. This is not at all acceptable.
                          Nov 28, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 07, 2021
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (591110) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            H
                            honeyrandhawa
                            from Mohali, Punjab
                            Oct 6, 2021
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                            I have been charged 3 times in a month for 590rs without any prior notification, don't what these charges are all about. This is insane when I am in real need of the money this bank is going crazy deducting money out of my account.
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (591121) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              D
                              Dushyant nex
                              Oct 6, 2021
                              Resolved
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                              Resolved

                              Address: Telibagh Lucknow

                              Hi Team,

                              I am Dushyant Kumar from PARASTIN GROUP same issue happens to me. This is really frustrating and giving burden to the customers. One of my loan emi schedule today, i.e. 05th October 2021, I have matained emi balance to pay the emi but all deducted from the account saying (NACH_AD_RTN charges)

                              Please look into this otherwise I will close my relationship with ICICI bank.
                              Nov 20, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 07, 2021
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (591124) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                S
                                sudheer491
                                Oct 6, 2021
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                                Without any authorization from me, card protection plan was actiavated for my credit card. An amount of 1399/- is being deducted every year. 2days back the amount is being deducted from my account. I do not want to continue this plan any more. Hence I request you to please deactivate this plan and refund my amount ASAP.
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (591125) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  A
                                  armika s
                                  Oct 6, 2021
                                  Resolved
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                                  Resolved

                                  The bill payment was successful 3 months ago and actual limit showing in the NetBanking web is 50k but when I tried for transaction it says limit is 10k .I have dropped a mail thrice but there is no response.
                                  Can you resolve this earliest.
                                  Nov 7, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 07, 2021
                                  ICICI Bank Customer Care's response
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (591083) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    J
                                    Jassy124
                                    from Ambala, Haryana
                                    Oct 6, 2021
                                    Resolved
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                                    Resolved

                                    From few days I feel than there are few of transactions are without my permission please check and give details of that transactions thanks
                                    Nov 7, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 07, 2021
                                    ICICI Bank Customer Care's response
                                    Dear Customer,

                                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                    Regards,
                                    ICICI Bank Customer Service Team
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