ICICI Bank Complaints & Reviews

Sir
My amazon pay icici credit card approved 04 /10 /2021 but my user id not received. My credit card no last 4 digits 4005 and email ID [protected]@gmail.com.

I had Loan A/c LPNAG[protected] with ICICI for which I deposited the BT Cheque on Dt. 25/6/[protected]/- for For closure of Loan @ your Hingna nagpur Branch

But After one month again my EMI started getting deducted from my A/c., when I contacted the HIngna Nagpur branch, regarding excess EMI Deduction, they have stated that your Loan A/c is not closed even you deposited the balance amount of INR. 123000/-, due to which Interest on Entire amount is getting charged & EMI is getting deducted.

There are 2 Excess EMI's Deducted & again they are saying that to close the loan you have to pay further Rs.5, 700/-,

I would request you that if i have deposited the amount in the loan account then why interest on whole amount is being charged this is nothing but just like robbery on the account of Customer.

Pease look into the matter, also i would be more than happy if somebody from your team call back me for the issue to explain clearly

Thanks & Regards
Santosh Soni
Mob-[protected]

It's more than 10 days, I have given request for home loan foreclosure letter and list of documents. No response from ICICI Bank still SR status are open. No proper response from branch executives, one person says TAT is 7 days, some one says 21 days. If TAT is 21 days, for this 21 days customer has to pay interest on outstanding. This is not at all acceptable.

I have been charged 3 times in a month for 590rs without any prior notification, don't what these charges are all about. This is insane when I am in real need of the money this bank is going crazy deducting money out of my account.

Hi Team,

I am Dushyant Kumar from PARASTIN GROUP same issue happens to me. This is really frustrating and giving burden to the customers. One of my loan emi schedule today, i.e. 05th October 2021, I have matained emi balance to pay the emi but all deducted from the account saying (NACH_AD_RTN charges)

Please look into this otherwise I will close my relationship with ICICI bank.

Without any authorization from me, card protection plan was actiavated for my credit card. An amount of 1399/- is being deducted every year. 2days back the amount is being deducted from my account. I do not want to continue this plan any more. Hence I request you to please deactivate this plan and refund my amount ASAP.

The bill payment was successful 3 months ago and actual limit showing in the NetBanking web is 50k but when I tried for transaction it says limit is 10k .I have dropped a mail thrice but there is no response.
Can you resolve this earliest.

From few days I feel than there are few of transactions are without my permission please check and give details of that transactions thanks

Hi,

I opened a ICICI Demat Account recently and couldn't invest anything due to my availability but there was a Unathorized transaction in my account using my Account credentials last month saying i invested sum of 5000 Rupees in Kotak Multi cap Mutual Fund.

I called immediately to ICICI Customer care and the call transferred to multiple teams and my complaint was not registered and i called the Demat Agent who opened my account he said he's not aware about this how did this happened. He asked to wait till Oct 6th to redeem and i waited i tried to Redeem but it is not allowing me to do.

I had purchased a TVS Jupiter Scooty from Arvind TVS Motors Agra(UP) on date 31/01/2021 amount of Rs 83833 (Sum of two transaction) using ICICI Bank Credit Card. There was cashback offer going on at that time using ICICI Credit Card. The offer stated that within 90 days the cashback will be credited in the bank account but it's already 250 days yet I have not received the cashback and ICICI Customer Care helpline are not providing sufficient help.
If its a fraud, I will never use ICICI Bank Credit Cards

Attaching bank statement screenshot for more information

Please contact me on [protected]
My email id is amangautti.[protected]@gmail.com

My AWB number is [protected].
The delivery is being delayed and I will not be present to the provided address. Therefore I request you to deliver the product to my current address
Name: Abhilok Yadav
Address: impetus gurukul
Infront of gk palace
Bhopal
Madhya Pradesh
462011

My money got debuted from my savings account of Rs 50/- in a same day twice without any intimation or message or anything, when I went to the statement and checked about this it shows some ecsrtnchg charges kind of in statement. How they can do that without any info regarding this. I need my money refunded back to my account
Reply back to anilsanthosh.[protected]@gmail.com

.I am unable to figure out why they have deducted 588 rs without my permission. Who gave them permission to impose deductions of their choices? Just because i am using their services it doesn't mean they will do anything from my account. I want them to transfer my money asap, its not a matter of few bucks its almost 600 rs.

They have just mentioned picture Drcard Join fee+gst and deducted 588.82 rs against it. Is it my responsibility to ask for explanation from them, isn't it their responsibility to make us aware with these fraud charges. Is this the way to have a healthy relationship with your customers?

My acc. deducted 590 rupees for 5 times on 4 oct 2021 i want complete refund of that amount otherwise i will complain to RBI for deducting unethically because this acc is zero balance savings acc. my mobile no. is [protected]

Am an icici bank customer. On 1st oct 2021 an ecsrtnchg charge of 590 rupees was levied three time back to back on the same day without my knowledge Or consent. I don't know what the charges ecsrtnchg does that mean. The bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what charges are these . This behavior is totally unacceptable and untrustworthy for a bank with goodwill, please refund my charged amount.And I need a strict action and a valid reason for this situation.
My email id is [protected]@gmail.com

Thanks & regards,
Aseer Shaikh

I am unable to do transactions using credit card. I have tried to contact customer care many times but there was no response. Please resolve my issue at the earliest.

I have triggered a IMPS on 4/10/2021 (arnd 5 PM IST), amount was debitted from account but it was not credited to Beneficiary account.
Details :

When i effected an international transactions, there was a call from your Customer services team asking for confirmation and it was informed as genuine transaction, without prior information i got the message my card has withheld for security purpose and after several rounds of my communications the issues are not settled so far with no clarity and visibility, and when i called them on[protected] i holding this for more hour 75 minutes or so, my call was unanswered as well reason that i did not have sufficient balance on the toll number as my call will not be answered immediately or on longer duration or no idea will be answered this is the information i got from the respective bank when talked so a policy of the bank.], my card in unable for transactions as well no charges less services by the bank, is this how the ICICI BANKS are allowed to make huge profit by looting and robbing the customer, is this how our banking systems are framed

Re card No ending with 8008

I just realized that I have been charged OVER LIMIT Fee of 500 + GST, however, I never spent more than the credit limit given by bank, though I have reduced the limit using Mange my limit in the app for my own convenience.

why am I charged over limit charges please clarify and Pease reverse the over limit charges.

In spite of writing to the customer care N number of times, they always send me back with the standard Robo type of reply.

Please note Rs 1000 transaction has been made from my Bank account via VIN/INNOVATIVE. I do not share my account details and card details with anyone. Please resolve the issue asap.