ICICI Bank Complaints & Reviews

NACH_AD_RTN_CHRG~Of Bnk
BFLf~02AUG21~9b8ac07~4950C

590.00
DR
[protected]
NACH_AD_RTN_CHRG~Of Bnk
BFLf~02AUG21~eb1f80a~4950C

590.00

This is the statement which amount is deducted from my icici bank account unnecessarily, i need to know about the issue and get resolved and refunded

Hi,

I recently connected with my relationship manager and her behavior was rude and she doesn't know how to speak with a customer. Please give proper training to your employees before allowing them to handle customer calls. When I tried to raise a complaint against her, there are no options to do that on their website. Kindly suggest

Dear ICICI, I was told that there is no monthly and yearly charges for my demat account but I could see that RS 461.09, 248, 56 total 766 amout has been deducted on [protected] DP CHGS TILL Aug, 2021 on 29/09/2021 to 04/10/2021 transaction, can you please clarify and come to know all your customers suffering same problem?
And you should send SMS before take any decision.
Refund my money back soon, Its my hardly earn money

There was an void sale bill generated by one of the restaurant where is costed me more than my budget then i cancelled the coupons and wanted my money 3000 back then the staff generated the void sale bill of 3000 and told to wait for 24 hours still cannot see my money in my bank account which i transferred from my bank account axis

Hi team,

I have savings account in icici from june 2018 and every 1st date of month 100rs is being deducted from my account in name of iprugtp nca deduction .I have not been notified on it & have not opted for any prudential policy.
Please refund my 3800 rs for last 3 years, This is worst behaviour on which action needs to be taken

Thanks
[protected]@gmail.com
[protected]

Payment to icici - eazypay
Pay for
Fees payment done by dhani pay union bank account.2100+[protected]/- rs.)
Transaction id : [protected]
Reference number - [protected]_[protected]
Date : 25/09/2021

Sir, my issue is regarding to failure of payment. This saturday (Date - 25 jseptember, 2021 ; time - 7:11 pm and 7:59 pm) my account balance is deducted while making a payment forKoneru Lakshmaia Educational foundation Ltd. Of rs 2100+2100 through eazypay - icici gateway.

In brief :-

Actually, the matter is when i proceed to payment page after entering all the credentials of my debit card mode then the payment was transacted from dhani pay. After a duration 5 minutes, the website shows me an error message in which it is written that" we regret the inconvenience, payment declined and it may be taking longer time to respond. And i checked eazypay website by filling in my mobile number, earlier it was displaying transaction initiated and now it is showing failed.
I contacted the biller i. E. T. I. M. E. But they don't have much information regarding this. I want you to please make a refund to me for the balance that is incorrectly deducted from my account. I would be grateful if this issue could be resolved without further delay. I am posting few snapshots of this incident that may be helpful to you in sorting out this problem.

I want to submit a complaint regarding my money deduction . Few days back I asked the bank to fill my passbook with the previous entries and I got to know that lot of Auto deductions happened to my account without my consent.

My account showed deduction of rupees 1899 for PPL/WPP_SR[protected]_Renewal of Policy. But I have never enrolled for such a plan. This is a big amount. So please help me get back my money as soon as possible. Amount deductions without our consent is not reasonable. It is decuting every year .

APY_[protected] transaction that means Atal Pension Yojana which has been enrolled without my consent again and amount of Rs 46 was deducting every month for so long now.I was not accepting this kind o[censored]nsatisfactory service from the ICICI bank. But I read on the internet that a lot of people have the same complaints. I want my money back asap.

My credit card no: [protected] was blocked on a sunday without any reason. All the bills are being paid on time and there was not intimation given before blocking the card. I am unable to do any transactions and customer care is also not reachable.

Pathetic customer service from ICICI.

I bought a second hand vehicle which had an ICICI fastag over it, i removed the ICICI fastag and pasted new paytm fastag linked to my account,
later on i came to know that ICICI fastag was blacklisted due to low balance & now i am unable to use any fastag on the vehicle as the vehicle is showing blacklisted. I tried calling ICICI complaint cente multiple times but they never respond, visited ICICI bank branch but no benefit.
I am ready to clear all dues but please someone from ICICI atleast provide me a solution.
Fastag ID & Vehicle number is in attachment.
i can be contacted at [protected]/[protected]

Worst experience with ICICI Bank. Almost 25 days back I have opened my bank account in ICICI, they said that there is no limit on number of transactions per day and they also promised that they will send me the debit card and cheque book within 1week. It's been more than 25 days I haven't received my debit card and cheque book and there is no response from the bank.

Everytime I try to send money through UPI, the transaction is getting failed and if I rety it is saying that the number of payments allowed per day is exceeded. This is worst thing I have ever seen in any bank. Failed transactions due to banks issue are being counted as customers transactions and every transaction is getting failed.

I tried calling to customer care and their customer care representatives are most rude and reckless people. They don't know what to answer to my questions and they will suddenly cut the call.

I am trying to make a transaction of FLIPKART but getting the below message -
Dear Customer, transaction of INR XXXXX on ICICI Bank Credit Card XX is withheld due to security reasons. Please call our Customer Care.

COULD YOU PLEASE HELP HERE AS I AM UNABLE TO CONTACT COSTUMER CARE?

I am Chakshu Chibber, and an amount of 73.10 & 684.07 rupees has been deducted from my account in the name of DP CHGS TILL AUGUST'21 on 29th and 30th september respectively

I have never activated and used my demat account with ICICI bank and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

I need my money back and want to e sure that this does not happen again. I am ready to comlain anywhere else if required.

Please Help.

I’m DeepanChakkravarthy Wealth Mgmt Account holder of ICICI Bank since 2010 and would like connect with you and request your intervention to resolve the query with regards to credit card rewards.

My relationship with ICICI Bank are following

1. ICICI Savings Account – Wealth Mgmt - 2010
2. ICICI Emeralde Credit Card 3. ICICI Make my trip signature card 4. ICICI Forex Card holder 5. ICICI Trading Account 6. ICICI Amazon Pay Credit - 0008

With more than 6.6 lakh of offered credit limit towards my credit card, I had utilized the card across the world on multiple currencies. An my repayment track since issuance of the card was 100% on time till date since inception.

Recently I had utilized the Amazon co-branded credit card to purchase the gifts in Amazon with utmost cognizant to use for right spending within the allowed limit and ensure to make the whole outstanding payment of 3.5L at right time and during previous month.
Without any prior intimation, my amazon card was blocked and the rewards points are put on hold indefinitely, with the doubt of commercial transaction. I had reached out to my RMs related to this through emails and no response was received from them and my phone was not answered.

Raised a concern SR on the ICICI website and after 40 days there was an intimation email sent to me that the rewards will be kept on hold and a gentleman called me and updated that card will be blocked and rewards will be indefinitely wiped from the account.

Justification 1: I was not even intimated about any limit within the range I should utilize on a co-branded ecommerce card and I read the statement fully and absolutely no capping of rewards was mentioned anywhere. (When this question was asked no response from the escalation officer and said “According to our guidelines, the card is blocked)

Justification 2: During the statement generation, the rewards points and the outstanding amount were clearly mentioned to repay, I ensure to pay the whole outstanding on time. Even statement got generated with the full rewards but Bank only considered the repayment of the outstanding amt but investigating why should bank offer reward the points. It was a planned execution towards the customer by offering a higher credit limit and appraising the curiosity of the customer to spend in e-com sites without any capping and finally ensured that the customer has re-paid the whole amount and subsequently the action was taken to block the card and wipe the rewards points. I had requested the escalation officer (Thushar) to share why this was performed without even a single message to customer directly or the RM was not even able to respond my asks. An I had requested to share the clause where the capping has been mentioned in the agreement / statement. (When this questions was asked no response from the escalation officer and replied “According to our guidelines, the card is blocked. And the words/language used by the escalation officer was not every premier and professional in handling the sensitive query as I it gave me an impression as I’m being a defaulter of 3.5 Lakh outstanding payment.

Justification 3: Finally, It was a fruitful and seamless experience in using ICICI relationship both locally and during international business travels, also I ensure to maintain a premier relationship with ICICI on every customer conduct while utilizing the best offers/benefit ICICI Offers and ensure to make the payment well ahead of time and maintained 100% on-time payment track history in last 10 years.

I have opened insta mine zero balance account bank sent me insta mine plus debit card and deducted money and also blacked mine debit card and deduct money both debit card, and block debit card automatically, it's fraud, can't trust can't deposit money on this bank, costumer carevexecutive always tells lie and fraud, can't solve problem, only activation and charge service in this bank, no deactivation service, it's fraud.govt should take action against bank,

My fastag with customer id 11300310 issued in july 2019 with a credit balance of 112 rupees has been blocked without any proper reason. I called their helpline on 30/0/21 as my recharge amount of Rs100 done from my icici bank account failed I was given a reason it could be due to server issue I was asked to download etoll app by icici and recharge again I did a recharge of Rs100 again using that app it failed again when I called helpline again I was informed kyc is not done hence fastag is blocked how it is possible to use the fastag for more than two years without doing kyc I am being harassed unnecessary again I have uploaded PAN card copy on their fastag portal they are saying you have not uploaded the document I am being harrassed to the core I want to close this fastag account and get it issued from another bank

My name is Surojit Saha My age is now 19 plus ecs has been charged from my icici bank account, but I don't have any emi or loan, and my emi or loan deserves age, as we know that emi is the name of ecs from my account except 21 years Wrongly charged with Please refund 8260 from my account, or I may be in big trouble.

Hello,

On 29th September 2021, amount of 826Rs is deducted from my account. It says "DP CHGS TILL AUG - 15". I am unaware of these charges and i do not have a demat account. Please return my money.

Thanks,
[protected]

I have been charged around amount of 672.60 as cash transaction charges where as I didn't get any notification for this from bank. When I checked my statement it was reflecting.
Whenever icici bank debit such extra charges they are not notifying customers over a sms only reflecting on statement. If iam getting sms alert for all transactions why am I not getting alert for these extra charges which bank is charging me. It is fraudulent action has to be taken for this. ⁰

My Account has been freeze without my knowledge. when I wrote the mail to customer care. they mail be back about the reason KYC PENDING OTP ACCT.
I am out of india for 1 year and not able to visit the branch. I mailed them about this situation and didn't received any response from them.
I opened the account in Jan or Feb this year. I don't understand how the KYC is pending ? I already submitted my PAN, Adhaar and other documents.

please do the needful help. mail me on [protected]@gmail.com

My Account has been freeze with my knowledge. when I wrote the mail to customer care. they mail be back about the reason KYC PENDING OTP ACCT.
I am out of india for 1 year and not bale to visit the branch. I mailed them about this situation and didn't received any response from them.
I opened the account in Jan or Feb this year. I don't understand how the KYC is pending ? I already submitted my PAN, Adhaar and other documents.

please do the needful help. mail me on [protected]@gmail.com