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3.3
Updated: Jun 2, 2026
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ICICI Bank reviews & complaints page 194

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P
Prakhar@123
Sep 24, 2021
Resolved
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Yesterday from my account 1899 ruppes is deducted in the nane of wpp policy. What the hack is this because I didn't get any policies like this.

How you forcefully deduct any amount without confirmation .
Nov 11, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2021
ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (553520) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    A
    Asha Pondicherry
    Sep 24, 2021
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    Address: Hyderabad

    I do not understand why my account has ECS charges without any information or my consent. I want a reversal for the money deducted for no reason.
    ICICI Bank customer support has been notified about the posted complaint.
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    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (553198) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      S
      surendran28
      Sep 24, 2021
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      Resolved

      Address: Nmc-1/344a, Jayajothi Building, Near Pioneer Kumarasamy College, M.S. Road, Vetturnimadaom, Nagarcoil, Tamil Nadu 629003
      Website: www.icicibank.com

      I have applied for IPO of Paras Defence and Space Technology yesterday. The UPI mandate has been requested in the iMobile pay app twice instead of 1 time. I have applied for 1 lot only and not modified the application also.

      I have confirmed/accepted the mandate 2 times perceiving that the initial transaction is not successful and the pop up message also confirmed that the initial transaction is not successful.

      Now my account has been blocked with Rs. 29750/- instead of Rs.14875/-

      There is no proper response from the customer care.
      Oct 29, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Sep 24, 2021
      Updated by surendran28       Image for the blocked amount is attached herewith. The amount has been blocked twice

      Verified Support
      Sep 24, 2021
      ICICI Bank Customer Care's response       Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (548263) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        P
        Preeti RD
        Sep 24, 2021
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        Hi Team,

        I just received a transaction email from ICICI Bank on my debit card. It's of 814.42 INR. Transaction says "VSI/GOOGLE Hin". I called the customer care to get more details on the same, but the executive said it's of some "Google Hint" and asked me to search for the details online. I searched it alot but unable to get any details. I want to know if my card was physically used by anyone while I left it at my room. Help me with this please.

        Regards,
        Preeti RD
        Oct 31, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 24, 2021
        ICICI Bank Customer Care's response         Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (548274) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          U
          Usha Natarajan
          Sep 24, 2021
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          Address: Plot no 157 rajender Reddy nagar, Chandanagar

          Have taken Ashirwad deep Deep discount bond option 1 and it is matured on July 15 2021. Need to get my money back as there is no email or or address in which we can send the bonds back. Bonds details are.
          Name Jayanth Bharadwaj N (U/G Usha natarajan)
          Certificate no 270320
          Expiry date July 15 2021
          Bond holder no 1287830

          Please let me know the process of redemption.

          Name usha natarajan
          ICICI Bank customer support has been notified about the posted complaint.
          View replies
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (548285) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            U
            Usha Natarajan
            Sep 24, 2021
            Resolved
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            Resolved

            Address: Plot no 157 rajender Reddy nagar, Chandanagar

            I have taken Ashirwad deep Deep discount bond option 1 and it is matured on July 15 2021. Need to get my money back as there is no email or or address in which we can send the bonds back. Bonds details are.
            Name Jayanth Bharadwaj N (U/G Usha natarajan)
            Certificate no 270320
            Expiry date July 15 2021
            Bond holder no 1287830

            Please let me know the process of redemption.

            Name usha natarajan
            [protected]
            Sep 24, 2021
            Complaint marked as Resolved 
            They have not taken any steps to solve and it is still solved I beleive it is an automated machine which by default says as solved
            ICICI Bank customer support has been notified about the posted complaint.
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            Please note that it is not resolved at all
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              P
              Paavni Shukla
              Sep 24, 2021
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              Address: India

              I got a refund from Amazon, Dell and Uber for three transactions but none of them are processed by ICICI and the FOREX Card has not reversed those transactions although they have been refunded by these companies. Need urgent help.
              ICICI Bank customer support has been notified about the posted complaint.
              View replies
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (548318) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                T
                [email protected]
                from Noida, Uttar Pradesh
                Sep 23, 2021
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                HI Team, I have made payment on CTET application twice from my UPI([protected]@UPI) . Amount deducted from my account but not reflected into the application. Please check and fix it ASAP. you can contact me on [protected] for further discussion.
                ICICI Bank customer support has been notified about the posted complaint.
                View replies
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (548326) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  S
                  SharathKomakula
                  Sep 23, 2021
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                  ECSRTNCHGS180921_SR[protected]GST
                  My today transactions is not happened and suddenly 400rs debited in my icici bank account please refund my money as soon as possible
                  ICICI Bank customer support has been notified about the posted complaint.
                  View replies
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (546510) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    S
                    Suhas S. Gaikwad
                    Sep 23, 2021
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                    Dear Sir,

                    I am going through same issue, random amount deduction almost 3540/-+ rupees deductedfrom my saving account. Deduction under the name NACG_AD_RTN_CHRG_BAJAJFIN. I have also been charged with unnecessary charges of rs (Nach_ad_rtn_chrg~tpslsip).

                    1) 10 Sept' 2021 NACH_AD_RTN_CHRG~Of BnkBFLf~02SEP21~9893cf3-86630- Debit- 590/-
                    2) 10 Sept' 2021 NACH_AD_RTN_CHRG~Of BnkBFLf~02SEP21~b2c83f6-86630- Debit- 590/-
                    3) 10 Sept' 2021 NACH_AD_RTN_CHRG~Of BnkBFLf~02SEP21~c1bb91a-86630- Debit- 590/-
                    3) 16 Sept' 2021 NACH_AD_RTN_CHRG~Of TPSLSIP-03SEP21~1e16ad5-[protected]- Debit- 182/-
                    4) 23 Sept' 2021 NACH_AD_RTN_CHRG~Of TPSLSIP-09SEP21~cc3bf79-[protected]- Debit- 590/-
                    5) 23 Sept' 2021 NACH_AD_RTN_CHRG~Of BnkBFLf~03SEP21~dd7e4c5-86630- Debit- 590/-
                    6) 23 Sept' 2021 NACH_AD_RTN_CHRG~Of TPSLSIP-09SEP21~1e16ad5-[protected]- Debit- 470/-

                    Please help me.

                    Kind Regards,
                    Suhas S. Gaikwad
                    ICICI Bank customer support has been notified about the posted complaint.
                    View replies
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (546471) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      A
                      ankit.gupta0121
                      from Gurgaon, Haryana
                      Sep 23, 2021
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                      I have visited Aundh Pune branch in 2018 for closure of demat account still I am being charged each year, No help from any email id mentioned helpdesk etc ... Not even RM helping to close this. Please refund for past 3 years.
                      ICICI Bank customer support has been notified about the posted complaint.
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                        D
                        Divshacom
                        Sep 23, 2021
                        Resolved
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                        Resolved

                        I have a ICICI bank gift card which has remaining balance of 4970.40/- but when I use it for online purchase, the transactions get failed. None of your customer care numbers work. Please connect to a customer care representative asap and help me solve this issue.
                        Oct 25, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 23, 2021
                        ICICI Bank Customer Care's response                         Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (545747) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          A
                          akaashguptaofficial
                          from Mumbai, Maharashtra
                          Sep 23, 2021
                          Resolved
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                          Resolved

                          Address: JB NAGAR ANDHERI
                          Website: icici bank.com

                          Icici bank chaged my account twice for some fraudent charges ... Amounting total rs 590. This bank is, as fraud as its CEO Chanda Kochar
                          Oct 24, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 23, 2021
                          ICICI Bank Customer Care's response                           Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (545757) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            Y
                            Yasminp
                            from Ahmedabad, Gujarat
                            Sep 23, 2021
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                            Address: India

                            I have been chasing for my refund from last 15 days regarding the payment of INR 1260 paid to Amazon for Nanpro 3 on 3rd September.

                            Today also the amount of INR 299 deducted from my account and again Amazon has not received the amount and cancelled my order

                            I have not received the payment nor have I received the product

                            Both the parties are denying and refusing the refund the amount
                            ICICI Bank customer support has been notified about the posted complaint.
                            View replies
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (545758) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              G
                              Gauri Mehrotra
                              Sep 23, 2021
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                              199rs credited in the name of VSI*amazon Stan. Amazon itself denies it. Kindly look into the matter asap.
                              ICICI Bank customer support has been notified about the posted complaint.
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                                G
                                Gauri Mehrotra
                                Sep 22, 2021
                                Resolved
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                                Resolved

                                199rs have been deducted in the name of VSI*AMAZON STAN. Kindly look into the matter as I haven’t done this transaction.
                                Oct 26, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 23, 2021
                                ICICI Bank Customer Care's response                                 Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (545768) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  H
                                  Hitesh shidhap
                                  from surat, Gujarat
                                  Sep 22, 2021
                                  Resolved
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                                  Resolved

                                  Respected sir,
                                  There was autodebit of Rs 499 from my icici bank account through debit card. I have neither done the transaction nor have received any OTP. Transaction was made through VSI, more precisely VSI*WWW HOTSTAR. I request you to go through my problem and help me resolve this issue

                                  Regards,
                                  Hitesh Kumar
                                  Oct 24, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 23, 2021
                                  ICICI Bank Customer Care's response                                   Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (545763) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    D
                                    Dipesh.Jhaveri
                                    from Pune, Maharashtra
                                    Sep 22, 2021
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                                    Dear Team,
                                    I have icici bajaj scooter bonds which having redemption date on 2023.
                                    Please share details how to track, bond info online or where to redeem.

                                    Thanks,
                                    Dipesh
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    View replies
                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (543670) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      S
                                      shayantani ganguly
                                      from Kolkata, West Bengal
                                      Sep 22, 2021
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                                      Since yesterday I am not receiving OTP on my registered mobile no. for my account no.[protected] with ICICI bank. I'm unable to complete online transactions owing to this reason.

                                      Kindly resolve at the earliest.
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      View replies
                                      Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (543547) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        A
                                        arv-mar
                                        from Bengaluru, Karnataka
                                        Sep 22, 2021
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                                        Address: Indinagar, Bangalore

                                        I have had my saving Account in ICICI Bank Indiranagar, Bangalore, for over 6 years. I use this account for my SIPs and other investments. It is an account that was created along with my Demat account in ICICI Bank.

                                        I was looking at my bank statement today and I noticed 2 MABChgs made on Sep 21st under MABchgs-Aug21+GST and MABchgs-Jul21+GST, without any prior notification or warning!

                                        Please take action against this Bank for extorting the charges from my account for the first and without consent or warning!
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        View replies
                                        Dear Customer,

                                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (543621) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
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