ICICI Bank Complaints & Reviews

I have been associated with ICICI Bank for more than 10years and this is the first time on 20th SEP 2021 three UPI fraud transactions happened with phonepe wallet financial loss of 16600 amount. I lodge complaint SR[protected] against these fraud transactions to resolve the issue immediately. In parallel working with cyber crime to lodge RBI ombudsman case to avoid such cases in future.

Pls prioritise and resolve the fraud transactions amount with reversals.

Dear ICICI Bank,
Iam maintainig a current Account bearing A/c no. is[protected] in your bank at Rajouri garden, New Delhi branch. Your bank has been deducting Rs.7080/- charges from my A/c on 05 Aug, 2021. After telephonic conversation with your staff/executive at Rajouri garden branch, I found out that the charges were relating to MAB charges. FYI, At the time of A/c opening your staff/executive commited MAB is Zero for first 6 months from the date of A/c opening then after MAB is Rs.10000/- and also I have maintaining the same MAB as per instructed by your staff/executive. So, what wrong with you. Why you unnecessary deducting my Rs.7080/-. I humble request please refund my money in my current A/c ASAP. This is already too late by your staff/executive at Rajouri garden branch. Your staff/executive is just manipulate to me from last 1 month, So rubbish. Then I complaint online on ICICI portal and by e-mail but same not respond from more than last 1 week. This is my forth complaint at you. So, I requested to you at least please reply Yes or No then I will take a further action.
Please don't do that type of misguiding to any customer. You know very well this is pandemic time, So kindly refund my money ASAP.

PLEASE DON'T POLLUTE BANKING INDUSTRIES.

Thanks & Regards
Rajesh Singh
Pyramid Services
[protected]/rajesh.singh.[protected]@mail.com

Rs 590 has been deducted from my account on[protected] against nach_ad_rtn_chrg~adbldesk~13sep21~0e5cd7

Let me know why you charging this amount from my account. What this is charge for?
I am maintaining my monthly limit above 10000 then how could you charge
.
Kindly refund my money otherwise i will file a compliant in consumer forum.
Thanks & regards
S. Gopinath

I just received a mail and a sms that rs.2307.03 was deducted from my account by VSI GOOGLE NOR. I did not buy or purchase or consent to this transaction. This is my third time facing these kind of transaction in my account. But this time the amount is huge. I hope ICICI can resolve this asap and refund my money. This is absurd.
Thank you.

They deducted ecs charge without any notification and or any kind of information ECSRTNCHGSSRGST

in icici Bank

Hi Team,

My food e was expired and I was asked to request new card via SMS.
By the time the card was dispatched we were shifted to a new place and I couldn't update my new address.
So the card was returned back to the bank.
I tried resubmitting request via SMS with new address but nothing worked.
There is no provision to update address nor contact anyone regarding food card queries.
Pleas help on the way forward.

Thanks,
Vidhya

I am really disappointed by your actions. Without information to me, icici bank has debited Rs. 670 to my fast tag account on 11.05.2021 and made zero balance and blacklist to my fast tag account. Still I have not received fund Rs. 670. I have attached Statment also. I have got bad experience from your customers care team.we are fed up calling them and of their false assurances. They say to recharge again. They r just looting the money. Kindly credit amount Rs. 670. URGENTLY. Shridhara Devali Narayana. Fast tag No 13182496

I had transferred an amount of Rs.9000. But by mistake the amount was transferred to wrong account. The said account was dormant. I had mailed regarding this issue to ICICI Bank but have not received any response from the bank. I had requested bank to reverse the amount.

I hereby request to reverse the transaction asap.

I have given repeated Compaints from my email ID [protected]@gmail.com, no one is responding, have done payment of Rs.4370 towards EMI conversion of my credit card dues but after payment the same is not done and my outstanding is increasing even after a 7months of raising the issue. Satish chowhan [protected],
Since Feb 2021 I have been waiting for a resolution the outstanding has went from 90k to to 140k, they are intentionally calling my family members instead of calling me. they abused me and my family members for non payment.

Hi,

I am icici account holder, my account got deducted as "CashTxnChgs-Branch-Jul21+GST"

20Sep'21 - rs 3001

I didn't receive any message or alert from you when I checked my account statement. I came to know about this. I am disappointed with this kind of behavior about not informing the customer. I am still confused about this deduction.

Hello Sir

Without any messages and notifications how can you auto debited my money..? What is this happening from your side. What charges is this ECSRTNCHG01

I have made an IMPS transaction from my imobile application, IMPS transaction.
I received confirmation screen of successful transaction but the recipient haven't received the money!,
This is really pathetic service, why you charge us fee for IMPS transaction if you cannot complete it instantly.
This is ridiculous.

Below I am mentioning my transaction details.
Sender Bank- ICICI Bank
Sender acc no[protected]

Receiver Bank- IDFC bank
Receiver acc no- [protected]

Reference ID[protected]
Amount- ₹4990

Date: 19th September
Time: 1:06 am (night)

It's my request to complete this ASAP or else I will take strict action on this kind of behaviour.

I would like to bring it to your notice that, the amount of rs649/- has been deducted from my icici account and the transaction message says vsi/NETFLIX stan. Neither had i done any transaction nor did i get any otp during the transaction, and neither there is any auto renewal option also. the amount was debited on 18th sept 2021. Could you please assist me regarding this.

Hai Sir/Madam
I had talked with customer care 15/09/21 AMAN (Supervisor)
He had guided like I had sent a message, no response from your side. 17/09/21 JOYTHI (Supervisor) cut my call when we were talking, thereafter I tried to call again. She refused to talk with Priya Customer care. She had connected with JAY ( Supervisor) . He talked rashly and cut my call. you did not respond properly so I will wait upto tomorrow morning 11am.(18/09/21). If not solve this I will Complaint to Consumer court they will find what is real. I had complained in the same SBI customer care they had talked with politely and resolved my problem within 24hrs and given confirmation by mail that I had sent money Rs39500/- successfully transferred to ICICI BANK.
VVVVVVVV worst experience with your Customer care Supervisors 1) JOYTHI (Supervisor) 2) JAY ( Supervisor)

This is N Mohanmurali. I have a Credit card ([protected]) of ICICI Bank, Aug 2021 Bill I had paid through online banking of SBI. Bill Amount Rs 39407.37, So I had Paid
1) INB txn of Rs 25000/- frm A/c X2761 ref#IV07085966 on 06 Sep 2021 and
2) INB txn of Rs 14500/- frm A/c X2761 ref#IV07086284 on 06 Sep 2021
total 39500
is not returned in my SBI account. it is showing paid. But My ICICI Credit Card till Showing Due Amount is not reduced could you Please Clear It as soon as possible. Please contact me by mail. Actually, my phone is switched off due to my exams.

Yours faithfully
EX Sepoy N Mohanmurali
[protected]

Hi,
On 17th sep 2021 Rs 590.00 debited from my account as ECSRTNCHGS160921_SR[protected].
Please can you return back.

Brajabandhu Das
A/c no[protected]
mob-[protected]

I had raised a complaint for fastag not being delivered, called customer service number of times, everytime they say wait for 3 working days. Nothing happening always same response. What kind of service is this??

My account details are:

Account No:xxxxxxxxxx1848
Mobile No:[protected]
Cust Id 16066607

Complaint raised on 7th Sept 2021

Dear Customer, the complaint for your ICICI Bank FASTag has been registered with Ref. No. CMP[protected] and will be closed within 7 working days.

Hi,

I am using a multi-wallet card and it will expire on 11/21. I would like to renew the card but can't find any option to request for a new card on self care portal. And permanent address registered is my office address, would like to update address as well of possible so card can be delivered to home address.

Thanks....

Customer ID:
[protected]

ICICI has charged 688.33 Rs for Demat account DP charges.

Not Even send message for money deduction of Rs. 688.33

I have never open demat account with icici then how can u people deduct money from My account. This is the second time demat account fees is deducted from my account without my permission.

Please refund my money

*Ac no.:...

2000/- rs deducted from my Saving account ICICI bank without my consent, sms title says "Dr. Tran for Funding A/C for 2000/- has been created".
I mean if i have to use it for investment i have other instruments than this forceful investment plans oppressed by bank itself.
This is illegal, kindly revert the transaction back to the account.

For home loan all processing done but also submitted to all fees 4000.00 thousands collected properly ICICI bank but After the refused loan and loan all charges I am absolutely hangry, so nessorry action please
Thanks and regards,
Manivannan R