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3.3
Updated: Jun 2, 2026
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ICICI Bank reviews & complaints page 193

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R
Rahulg2194
from Faridabad, Haryana
Sep 28, 2021
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Unjust Auto Debit Charges on my EMI Account

Website: www.icicibank.com

I financed washing machine from Bajaj Finance Service. After my first EMI was deducted on 2nd September, in the same month, I was charged ₹118 thrice on 23rd September under following tags -

1. MNDT_CHRG~AD_BAJAJFIN
2. MNDT_CHRG~SMSOTP
3. MNDT_CHRG~SMSOTP

I got in touch with Vishal from ICICI bank app chat option. He confirmed that MNDT Charge is one time auto debit charges registered through...
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Kavya H M
Sep 28, 2021
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All the reimbursements from my company are getting rejected by ICICI bank giving reason as beneficiary name differs.
I have verified the names both are matching even then its the same issue
ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (561135) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    Bhushan938
    from Pune, Maharashtra
    Sep 27, 2021
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    I don't have demat account still Bank charged me 550 for this, they are doing this to lot of people, simple way to steal money I guess
    ICICI Bank customer support has been notified about the posted complaint.
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    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (561151) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      S
      SubhangiPattnaik
      Sep 27, 2021
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      Auto Debit From Account without any email and notification for no reason.
      Need my money back.
      Every month more than 2000 is getting deducted
      ICICI Bank customer support has been notified about the posted complaint.
      View replies
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (557609) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        G
        [email protected]
        Sep 27, 2021
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        Without my permission icici bank deducted dcardfee rs 588. How they deducted the amount without my knowledge, please provide valid reasons for this issue.
        ICICI Bank customer support has been notified about the posted complaint.
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        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (557960) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          G
          Gowt
          from Bengaluru, Karnataka
          Sep 27, 2021
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          I recharged my number on 27 September 2020.
          The amount got deducted but recharge failed.
          ICICI Bank customer support has been notified about the posted complaint.
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          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (558155) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            P
            Ponnie Raja
            Sep 27, 2021
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            Address: F2, Meenakshi flats, Rajarajeswari nagar 5th street, Madipakkam

            Amount Rs.480 is deducted from my account,

            Info: MSI*Pay SUN T
            ICICI Bank customer support has been notified about the posted complaint.
            View replies
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (556404) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              N
              Nilakshi Patel
              from Thane, Maharashtra
              Sep 27, 2021
              Resolved
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              Resolved

              Hi icici,

              3rd September 2021 i can see that rs.1899/- has been deducted from my icici bank account mentioning wpp renewal plan. Last year when they deducted the money for the same plan i called one assist team and said to cancel the policy as i never used it. Please cancel the policy as i don’t need it and i never used it. Please try to clear this request asap.

              Thanks
              Nilakshi Patel
              Nov 15, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 27, 2021
              ICICI Bank Customer Care's response               Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (556435) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                N
                Nani .
                Sep 27, 2021
                Resolved
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                Resolved

                Address: Patancheru

                There are charges on my account and there is no good reason

                Transaction details- bil/imb/[protected]/payeename/fee/[protected]
                Oct 30, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 27, 2021
                ICICI Bank Customer Care's response                 Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (556441) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  A
                  ananay
                  from Hamirpur, Himachal Pradesh
                  Sep 26, 2021
                  Resolved
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                  Resolved

                  Amount of 2000 rupees is debited from my saving account and passbook shows dr trans for funding a/c. I haven't opted for any kind of policy. So this deduction without my permission is illegal and I want my money back. Also today is 26 Sept 2021 and transaction showing 27 Sept 2021. So this is a clear case of fraud and a proof is attached herewith.
                  Oct 31, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Sep 26, 2021
                  Updated by ananay                   After submitting complaint it is showing automatically mark as resolved
                  Verified Support
                  Sep 27, 2021
                  ICICI Bank Customer Care's response                   Dear Customer,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
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                    G
                    gaurav112
                    from Noida, Uttar Pradesh
                    Sep 26, 2021
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                    On (25th sept, 2021)at around 12:30 pm I have transfered a sum of Rs 30000/- from my ICICI bank to yesbank through IMPS transfer mode but till now the money is not credited in the beneficiary account.

                    Request you to please help me on this earliest as beneficiary is in huge need of the money.
                    please find the details for the same:-

                    IMPS Transaction No:- MMT/IMPS/[protected]
                    Mobile No: [protected]
                    ICICI Account Number(From where the money is transfered):[protected]

                    Beneficiary Account Details:-

                    Bank Name -yes bank
                    Account No - [protected]
                    ICICI Bank customer support has been notified about the posted complaint.
                    View replies
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (556434) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      R
                      Raihaan1
                      from Hassan, Karnataka
                      Sep 26, 2021
                      Resolved
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                      Resolved

                      Without my notice amount of 4000 INR has been debited from my account on 26/09/2021 shown in the statement below.No information is provided to me about the amount being debited either on my email or my number.I want my money back!!!
                      Sep 27, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 27, 2021
                      ICICI Bank Customer Care's response                       Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (556407) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        P
                        Paras seth
                        Sep 26, 2021
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                        Credited card transaction Amount deducted without any OTP

                        As the transaction was done through credit card, I did't receive any OTP to confirm the transaction. The amount of Rs 15120 was deducted by a website from my credit card without me recieving any confirmation OTP. It is huge amount and I didn't confirm to this transaction....
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                        U
                        User1999
                        Sep 26, 2021
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                        Address: ICICI Bank Morabadi, Ranchi-Branch, Park Plaza, Tagore Hill Rd, Tetartoli, Morabadi, Ranchi, Jharkhand 834008

                        I opened an ICICI bank few months ago to which 2 people came from bank saying they are for verification of PAN on Bank account but in turn opened a Demat account which I didn't want on asking them to close the account they just say there are no charges and they are not closing the account
                        ICICI Bank customer support has been notified about the posted complaint.
                        View replies
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (553512) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          S
                          Saggurthi Ramlaxman
                          Sep 25, 2021
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                          Address: Mylavaram, Morsumalli,indian oil petrol bunk
                          Website: Consumer complaints

                          Yesterday from my account 1899/ rupee's deducted without any intimation in this covid crisis 1899 very huge money to us we're poor family background.. Please refund my money back as well as possible it's my humble request
                          ICICI Bank customer support has been notified about the posted complaint.
                          View replies
                          Please refund my money back i don't have job and i don't have any other income sources I'm begging you pleased refund my money
                          Reply
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (553185) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            B
                            Balachandar1693
                            Sep 25, 2021
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                            Hi this Balachandar from Puducherry india am holding an savings account in ICICI BANK . I have just received a msj from the bank on 25/09/2021 at 2:30Pm that the amount of 999.00₹ is deducted for VSI*AMAZON ST. But I dindt done any of the transaction and I dint received any conformation msj And any OTPs then how could they made the payment successfully
                            ICICI Bank customer support has been notified about the posted complaint.
                            Sep 25, 2021
                            Updated by Balachandar1693                             Customer ID :[protected]
                            Verified Support
                            Sep 26, 2021
                            ICICI Bank Customer Care's response                             Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (553516) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
                            Sep 27, 2021
                            Updated by Balachandar1693                             I received a call from a fraud not from ICICI bank I think so .. he asked for my received msj and he was trying to take my available balance of 18000₹ finally I came to notice that this is fake call and I transferred my amount to my another account
                            I received the call from +[protected] who’s name is sharma fake call and he tried to took my availabe balance it’s fake call
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                              P
                              Pavithran S
                              Sep 25, 2021
                              Resolved
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                              Resolved

                              Address: 1/51,Thimmanamuthur po vengalapuram via tirupattur tk vellore dt

                              Hi Team,
                              I could not able to transfer amount to other bank as its showing as beneficiary account as been blocked.
                              I could not able to withdraw cash in ATM also.
                              Oct 29, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 26, 2021
                              ICICI Bank Customer Care's response                               Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (553514) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                M
                                Midhun K Mohan
                                Sep 25, 2021
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                                Dear ICICI Bank team,
                                My ICICI account had debited the following charges naming surcharge (Mcc 5541) for fuel purchase. The Government is promoting cashless transactions, and I have charged on my own money. Does that mean it's better to take out money from ATM and pay for the petrol? Request you to check and revert the below transaction.

                                ICICI Bank account number:[protected]
                                Transaction date:24/09/2021
                                Amount: Rs 2.41
                                ICICI Bank customer support has been notified about the posted complaint.
                                View replies
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (550907) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  N
                                  Namrata Goti
                                  from Hyderabad, Telangana
                                  Sep 25, 2021
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                                  Address: Hyd

                                  I have used a wrong pin for three times and my debit card has been blocked can you please unblock it for my online transactions which is actually making things very difficult thank you
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (550913) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    K
                                    Kamalmecheri
                                    from Salem, Tamil Nadu
                                    Sep 24, 2021
                                    Resolved
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                                    Resolved

                                    Hi I am really shocked after receiving the statement which they mentioned intrest charges I have paid almost 99% of due for that one % (by mistake unpaid) icici charged Rs: 4529 + 812 rupees .
                                    How people survey with your charges weather do you people giving card for making money like this earning such a bad way . We are not earning like this give simply we spend entire month to earn money . I need waiver immediately reply me update me asap . Or else tell me then I plan accordingly.
                                    [protected]. Have a look on my last bill I have attached my screen shot here . Don't ever do this to any one all are in big crisis after this lockdown stop doing this chilly things with customers.
                                    Nov 7, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 27, 2021
                                    ICICI Bank Customer Care's response                                     Dear Customer,

                                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                    Regards,
                                    ICICI Bank Customer Service Team
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