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3.2
Updated: Dec 13, 2025
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ICICI Bank reviews & complaints page 198

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A
Anuj151190
from Delhi, Delhi
Sep 4, 2021
Resolved
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Dear Sir,
I have got the Flexi Personal Loan from Bajaj finserv . I am paying the Loan due 2400 Rs on 2nd of the every month.Last september of 2nd I can't pay . I know that my account is not having sufficient Funds I have deposited my Amount on 4th September.But In the evening I am getting message that your ECS has returned due to Insufficient funds and Charged Rs.1190 from my account.I have called customer care and they are saying that ECS. I want to know why deduct Rs 1190 from my account without any primery information. And refund my amount.
Oct 9, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 06, 2021
ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (495203) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    Y
    yagneshshetty
    Sep 4, 2021
    Resolved
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    Resolved

    Lufthansa has credited an amount of Rs. 3252 to my Mastercard Credit Card ending with 5000 on 22nd July, 2021. But, the amount is not reflected in my Credit Card. I have raised this issue with the customer care, but have not received any feedback.
    ARN Number - 15423991207005042370020
    Please check and refund the said amount to my Credit Card
    Oct 6, 2021
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 04, 2021
    ICICI Bank Customer Care's response     Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (488823) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      U
      Urvashi Pandita
      Sep 4, 2021
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      Address: Chandigarh

      Hi,
      There was a transaction of rs 619.5 from my account. I have not done any transaction. Its a fraud transaction. Please help
      ICICI Bank customer support has been notified about the posted complaint.
      View replies
      By when will this be resolved.
      Reply
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (488811) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
      Reply
      Its been a week. And this issue is not resolved yet. I am not even getting any reply on mails.
      Reply
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        S
        Siva Rama Krishna Paliya
        Sep 4, 2021
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        3 sep money debit from account but not credit to account.

        Account number:[protected]

        Can you please help me on this.
        ICICI Bank customer support has been notified about the posted complaint.
        View replies
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (488799) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          G
          gupta.sanjoy3228
          Sep 4, 2021
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          DP CHGS Charges Levied two times

          Hi ICICI,

          To my utter astonishment, My account has been debited twice with INR 624.03/- and INR 201.97 on 30th August 2021 and 26th August 2021 respectively. However I don't have any demat/trading account with ICIC bank nor ever requested for. Thus this issue to be raised with respective authorities and arrange for refund as soon as possible.

          Regards,
          Sanjay Gupta
          [protected]...
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          A
          Anandvemula
          Sep 4, 2021
          Resolved
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          Resolved

          Address: Baddi pochamma temple lane, Vemulawada

          Dear Customer, transaction of INR 999.00 done on ICICI Bank Account XX201 on 04-Sep-21. Info: VSI*WWW MONEY. The Available Balance is INR 1, 81, 014.24. Call on 18002662 for dispute or SMS BLOCK 201 to [protected] .

          I don't know about this transaction, I want to know is this done fraud transaction or correct
          Oct 12, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 04, 2021
          ICICI Bank Customer Care's response           Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (488693) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            S
            Shivathmika
            Sep 4, 2021
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            On[protected] Rs.1699 auto debited from my acc.I did not apply for any policy
            Please cancel this policy.
            ICICI Bank customer support has been notified about the posted complaint.
            View replies
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (488686) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              A
              Atif@Ansari
              Sep 4, 2021
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              Resolved

              Address: Guwahati Assam

              I ordered a product from amazon but i did not like the product so returned that product but till now I have not received my refund.
              [protected] this is the RRN (Refund Reference Number) for the refund initiated.
              +1 photos
              Oct 8, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 04, 2021
              ICICI Bank Customer Care's response               Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (488698) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                P
                parasSonu
                Sep 3, 2021
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                Address: A-139 glai no. 3 kabir nagar shadhara delhi -94

                I am Sonu, amount of 826.00 rupees has been deducted from my account in the name of DMC/IN[protected] DP CHGS TILL JUL-21

                I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

                I need my money back and am ready to complain anywhere else if needed
                ICICI Bank customer support has been notified about the posted complaint.
                View replies
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (486807) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  A
                  anil2021
                  Sep 3, 2021
                  Resolved
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                  Resolved

                  I am valued customer of ICICI bank, having debit card -[protected] & two Credit Card -[protected] & another last four digit is 8005
                  I was regular user and made regular payment of ICICI credit card.(for that you check my previous year details) but recently in Jan/feb moth I asked to close my credit card 1003 & another 8005 had told to block .
                  2/3 months back (July – Aug) i noticed that I am getting bills regularly with late fees for which I was unaware that few amount is pending as redeem charges less than 200 RS .
                  Last 2~3 month I am talking customer care frequently & telling all scenario
                  I humbly request first check my previous years bills, call records with customer care with in last 3 month. every time I got assurance that they will call me back & reverse late fess
                  Thanks!
                  Anil Kumar chaudhary
                  [protected]@gmail.com
                  [protected]
                  DOB[protected]
                  Oct 7, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 04, 2021
                  ICICI Bank Customer Care's response                   Dear Customer,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
                  View replies
                  still i am not getting any call from ICICI Credit card department . would you please assist me
                  Reply
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                    J
                    jetback
                    Sep 3, 2021
                    Resolved
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                    Resolved

                    Hi,
                    I had two credit cards. One is Amazon ICICI credit card and another is ICICI credit card. Both the accounts also closed without any due. But in cibil report date close is not updated.

                    I tried to reach out to customer care. After 15 mins get disconnected automatically. I have tried more than 5 times same happened.

                    Please help me to update the cibil report.
                    Registered mobile for ICICI is [protected]

                    I have attached the account closed email conformation.
                    +2 photos
                    Sep 4, 2021
                    Complaint marked as Resolved 
                    The problem has not resolved still. But they updated as resolved in status
                    ICICI Bank customer support has been notified about the posted complaint.
                    Sep 04, 2021
                    Updated by jetback                     Problem has not resolved still. But updated as resolved.
                    Verified Support
                    Sep 04, 2021
                    ICICI Bank Customer Care's response                     Dear Customer,

                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
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                      R
                      RAVINDER PATHANIA
                      Sep 3, 2021
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                      Fraudulent Transaction against Credit Card

                      Address: HAMIRPUR,HIMACHAL

                      On 14th Aug 2021, I was Inquiring the Amazon delivery status from toll free number :[protected]. I was asked to re-verify the address on link shared by the person through SMS and pay 5 rupees using my ICICI credit card XX02.
                      Immediately following this i received text messages in my mobile no. XXXXX 49019 sending otp for the following transactions being under process using my said credit card.

                      1. Payment of Rs. 50000...
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                      D
                      Devendra Magrde
                      Sep 3, 2021
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                      Address: office address 372/1 near jagdamba cold storage nemawar road palda indore mp 452020

                      Dear Sir/ Mam,
                      Please I Am Requesting to you my Name only Mention my Account so many funds rejected in PF account as per different i am attached my pan & aadhar & cancel check as per check it and correct earlier my near branch not solve the issue .
                      Please check it and correct the needful. a/c[protected]mobile-[protected])
                      ICICI Bank customer support has been notified about the posted complaint.
                      View replies
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (485726) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        M
                        Mishra 4567
                        Sep 3, 2021
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                        Resolved

                        I paid my BHU pet fee through Google Pay to tpsl.[protected]@icici eve though the transaction is successful, the payment is still not received to the recepient. Pls this is not something small amount for us. My form still showing pending
                        +1 photos
                        Oct 4, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 03, 2021
                        ICICI Bank Customer Care's response                         Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (486805) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          F
                          Filal
                          Sep 3, 2021
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                          Address: India

                          I have a salary account with ICICI bank since ages now however I noticed there is a deduction of 5, 000 twice from account in the sum of 2500 twice which I got no notification for.
                          When I did call the bank Ram Babu and Srikanth Gabapa, both informed that the deduction was for a demat account which i dot not have with the bank at all.
                          ICICI Bank customer support has been notified about the posted complaint.
                          View replies
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (485742) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            V
                            [email protected]
                            Sep 2, 2021
                            Resolved
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                            Resolved

                            Dear Sir/Madam,
                            I have registered my number in DnD registry for ICICI.
                            Despite this I keep getting calls.
                            I even called up customer care in the month of June/July complaining about the repeated calls. I was assured that after 30 days I will not be receiving any calls. When I asked the CCE for appellate if I get a call, she still assured that wont be necessary.

                            Now, I have been getting calls that too from my branch . On questioning why they are harassing me, I was told that the relationship manager asked to call me regularly. (Home Branch - Jayanagar 7th Block, Bangalore)

                            I find it extremely harassing and casual attitude of ICICI.
                            Kindly look into the problem.

                            Numbers I got call from
                            [protected] - 19th Aug
                            [protected] - 1st Sept
                            [protected] - 2nd Sept
                            Oct 12, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 02, 2021
                            ICICI Bank Customer Care's response                             Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (483438) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              S
                              Shubham 3143
                              Sep 2, 2021
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                              Address: Dattawadi akurdi Pune 411035

                              I wanted to know why Amount of Rs 826 has been deducted from my ICICI bank account as DP charges till July 21 so request to refund my amount as soon as possible
                              ICICI Bank customer support has been notified about the posted complaint.
                              View replies
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (483425) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                P
                                pchandu39
                                from Visakhapatnam, Andhra Pradesh
                                Sep 2, 2021
                                Resolved
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                                Resolved

                                I transferred Rs 100000 through IMPS on 1st September at 3.30 PM from ICICI A/C to Sate bank of India bank A/C.

                                The amount did not get credited to the Beneficiary Account neither was refunded back to my account.

                                But I got a message that said

                                "Dear Customer, IMPS Txn Ref[protected] for Rs.100000.00 is timed out at Beneficiary Bank on 1-Sep-2021. Txn status will be updated by Beneficiary Bank in 3 working days."- ICICI Bank
                                Oct 12, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 02, 2021
                                ICICI Bank Customer Care's response                                 Dear Customer,

                                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  A
                                  AdiUpa12
                                  Sep 2, 2021
                                  Resolved
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                                  Resolved

                                  Hello,

                                  My name is Aditya Upadhyay, Account Number :[protected] i have been with icici bank since 2018 This year Rs 826/- is deducted from my account without any alert message.
                                  I am not using any demat account and the representative didn't inform any charges while opening account.
                                  But still this charges are applied and debited from my account. Dmc/ dp chgs till July-21 is shown in the statement. So please make sure to credit the amount which has been debited so far because I am not using any type of Demat Account.
                                  +1 photos
                                  Oct 12, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 02, 2021
                                  ICICI Bank Customer Care's response                                   Dear Customer,

                                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    M
                                    Madhubabu singani
                                    Sep 2, 2021
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                                    What could be the reason you people debited DP charges once at 6Re. and later on 604.99,

                                    Why its debited. i want that amount should be refunded

                                    Regards,
                                    Madhubabu Singani
                                    +91 [protected]
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (482437) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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