ICICI Bank Complaints & Reviews

Had a Nightmarish experience with ICICI Credit Card Unit, ever since I had applied and got the ICICI Credit card, I have been facing issues at every step -
1 .) When I applied for Credit Card on 4th December, the card delivery got misplaced by vendor and ICICI Branch or their CC executives had no clue .
After much followup, escalations, Tweets and SRs, I finally got a Replacement card on 28th DEC .
SR[protected]
Reference ID - 000WFaGUNKF283DD:Re Level1Complaint / Credit Card
000WFaGUNKF2833B:Credit card not received :Fraud suspected

2.) Then while recharging ICICI FASTAG using ICICI credit card on 29th Dec 2021, 1200 Rs. got deducted but recharge didn't happen .
quite normal ? Due to this I had to pay Double the Toll, ofcourse causing half a mile long queue of Cars behind me .

3.) While trying to Call the Customer care Selecting Credit card menu Entering my working Card details, every time it says 'INVALID DETAILS'
Hence I am unable to register any complaints .

Raised on Website LEVEL 1 complaint

4.) ICICI Imobile or even website has NO OPTION to register failed CREDIT CARD transactions .
Strange !!! but true !!

Raised with [protected]@icicibank

5.) Again when asked Credit card team to Map my card with my current Employer .. first a SR was registered .
But after two days - Their Manager is asking me to again send a fresh mail from official ID and not Registered ID
SR[protected]

I would strongly recommend against availing the services of ICICI Bank .Such level of callousness and unprofessional behavior is highly criticized .

All of this not only cost me money but also a whole MONTH HAS BEEN LOST in trying to get a workaround for never ending issues

I have been deducted with 826 rs on 28 th nov under the name of DMC dp charges till Nov 21.

I am using icici since 1.9 years and have never usages any service then how I am being charged .

Please close my demat account and refund my money asap.

My account name & Location is Katakam s m r h Chakravarthy, ICICI Mangalagiri BRANCH, AP

588rs deducted from my icici account without notification

I am Nagendra Saragadam. 826.00 Rupees has been deducted from my account as DP charges TILL Nov-21 on 28/12/2021. I have never used used my Demat account till now. There was no prior notice about the deduction. I need justice and my money back immediately .My Account Number is[protected].

Please contact me [protected]. Cancel my demat account incase if i have and also i dont need and i dont use it.

I applied for Expression Wave Debit Card online for the amount 499+GST but the bank deducted 5800 rs.

Complaint number SR[protected].

I bought 5 nos. Ashirwad deep discount bond (option II) of ICICI in the year 1996 (dated 15th July 96) for Rs. 1050/- each with maturity value of 40, 000/- each to be redeemed from 2019 to 2023. The details are given here under:

Name of Bond Holder: Sudha Mishra
Bond Holder No: 1443542
Certificate NO.: 52243

To my surprise, when I contacted ICICI recently to get the redemption value of 3 nos bonds, I was told that the scheme had been wound up long back & I need to approach IEPF to get Rs. 120, 000/- as maturity value of 3 bonds from them.

I request for taking up the issue suitably for early redressal i, e to get my 3 nos bond maturity value of Rs.120, 000/- from ICICI...

Dear Sir,
I have no monthly purchase like MF or any policy or any loan in my account, but my account has been deducted 1500 INR in this month, transaction remarked ECSRTNCHGS. Then I checked last six month statement and I have found ICICI bank has deducted (robbed) money everymonth. They have robbed 4700 INR in last six month. My request to ICICI bank please stop robbing me. and return my money that they deducted and give explation for deducting. My email id is [protected]@gmail.com.
One more thing, when last time I made a complain on the same matter, lot of people start mailing me and I realised those mails are Fake/scammers.
With the mail ID, real bank people can track my account details, so solve it.

Dear Team,
I purchased clothes from the lifestyle on 8th October 2021 and the offer was 10 % cashback on credit card payment. then again I purchased a fridge on 20th October 2021 and the offer was 10 % cashback on credit card payment it is almost 75 days past So I want to know when will I get my cashback.

Respected sir I have taken icici card long back and payed regularly. But due to crises I m unable to pay amount. I have requested bank and some legal person named Mr Ajay ([protected]) that payment will be done partly after 15tj January 2022. But he insisted to pay some thing on 25th dec 2021. I said if I get I will pay or else not possible. He said try. I tried lot but unable to pay. I asked him to wait up to 15 jan or else issue notice . he never listens to persons is he is an advocate or collection agent I didnt get it. I want to proceed legally. Plz help me in that and I want to file fir on harassment. If not give time for one month to start the payment

Dear ICICI,

I am SHERKHANE SAAWAN KUMAR holding an account in your bank. 826.00 Rupees has been deducted from my account as
DMC/[protected] DP CHGS TILL NOV-21 charges on 28/12/2021. I have never activated and used my Demat account till now.
There was no prior notice-related deduction. I need justice and my money back immediately.
My Account Number is[protected] and my IFSC Code is ICIC0003439

--
Thanks & Regards
Saawan Kumar Sherkhane
Mobile: [protected]

My debit card got blocked in August 2020 and I was issued an expressions debit card in its place even though I hadn't asked for one. Further, I haven't even been able to enjoy any benefits of it and even my reward points are zero although I've used it for the past 17 months. Basically I've been charged 1k rupees for 2 years for absolutely nothing. I've raised a service request for the same but it has been marked closed without even taking any action. I need refund of this amount as well as deactivation of this expressions debit card immediately.

My complaint is

1) ICICI intentionally spoke in such a manner to make

the victim to say something. 2 they never said explicitely that rs 1899 is the fee

for the scheme.

3) Though i had not agreed to join any scheme, i could have agreed also if the scheme is just a benefit, without any payment from me. And same scheme i could have refused to join if the details of payment is made clear. So the way they treat as my consent is nothing short of cheating the customer. If they are so honest they could have sent an email about the scheme and attach a agreement paper or ask me to transfer the money.

4) how any bank can deduct money from anyone's account without the real consent either through system or through some paper. I wonder whether it is allowed in the Indian banking law.!

5) If the bank is sure that i made the consent then let them show any of the voice recording of their chat with me.

I want to remove my name from any such policy. And I need my registration as soon as possible.

Myself Piyush Lakhani, i have been with icici bank since 2017. This year 826/- Rs is deducted from my account without any alert message. I am using any demat account and the representative didn't inform any charges while opening account. But still this charges are applied and debited from my account. Dmc/ dp chgs till Nov-21 is shown in the statement. So please make sure to credit the amount which has been debited so far.

Also i have checked with demat account company they will no direct cut of any single 1 repipes from bank account.

I am therese. 826.00 rupees has been deducted from my account as (Dmc/ dp chgs till nov -21) on 28-dec-2021.

They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount.
My phone number: [protected]

Hello Sir/Madam,

I have had a savings account with ICICI Bank from the past 10 years, December 28th 2021 my account got deducted with the amount Rs.826/- as DMC/INC* DP CHGS TILL NOV-21
without any information or reason

I didn't receive any message or alert from ICICI Bank after deducting the amount. I am not sure if I have an active DMAT account but I was told that the DMAT account is for free of cost and no charges would be levied on it whether I use it or not. Also I haven't even used the DMAT account even once.

I am highly disappointed about this as it is not notified to the customer post deduction and also how could the ICICI bank deduct the amount for the service I am not at all using.

Any help to get my amount credited would be appreciated.

Account Number :[protected]
Contact mail id : [protected]@yahoo.com

Thanks,
Vasu

Hello Team,

Today I was charged wrongfully by the merchant by and amount of 12, 940/- on the swiping machine and I noticed and immediately informed them and they have told they Void the sale and I will get a refund. But they have not told with in how long I will get my refund back to my account. I’ve attached the void sale receipt here as well. This is not acceptable and Please give me my money back to my account . I read few complaints here and they’ve mentioned to email the same to [protected]@icicibank.com but the email was not delivered.

Sir mera name _aman singh mai icici bank mai gold loan department mai 2years job kiya tha sir mere pass pf no. Nahe koi details hai mai apna pf claim karna chahata hu my dsa code_670005

I am Rajkumar Garg 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till Nov-21) on 29-Dec-2021.

Also i did not get any deduction message alert in my mobile which is registered with mobile banking with ICICI .This is completely unacceptable please refund my amount.
Contact number -[protected]

I have been deducted with 826 rs on 28 th nov under the name of DMC dp charges till Nov 21.

I am using icici since 3 years and have never usages any service then how I am being charged .

Please close my demat account and refund my money asap.

My account name & Location is S SHWETHA, ICICI PERUMBAKKAM BRANCH, CHENNAI

Hi icici bank team,

I did not open any demat account in icici bank. But 826 rupees has been deducted (till Oct-2021) from my account on Nov 25-2021.

I want refund of 826 rupees and would request to close demat account.

Regards,
Ch. Pooja