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3.2
Updated: Jan 2, 2026
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ICICI Bank reviews & complaints page 198

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S
Shubham19nov
Sep 6, 2021
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Hi ICICI team,

There has been constant deduction every month since Mar 20 - Current in the name of ECS charges without any type of communication or sms even though I do not have any type of loans or credit due against my name.

I strongly condemn such type of fraudulent activities done by ICICI bank inspite of being it's loyal customer since 2014.

I kindly request to stop such activities and refund all those hard earned amount deducted for these past months to my account for this
activities.

Thanks,
Shubham

Email - [protected]@gmail.com
Account name - Shubham Kumar
Oct 9, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 06, 2021
ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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    Henite45
    Sep 6, 2021
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    As per the Factories Act 1948, every adult (a person who has completed 18 years of age) cannot work for more than 48 hours in a week and not more than 9 hours in a day.

    However the company expects its Relationship managers to work more than 12 hours a day. We are pushed to extent of mental burnout.

    Working overtime in India is considered great. This is a very bad working culture. This bad practice must stop in all companies in India. It is high time all employees take up this issue so that our mental health is taken care of.

    This is happening every day. In this bank even on public holidays we are expected to attend meetings.

    For the self needs of the top management the employees at the lower level are suffering.
    ICICI Bank customer support has been notified about the posted complaint.
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      S
      Sharad1890
      Sep 6, 2021
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      Rs.999 deducted from my ICICI Bank Account without my authorization it didn't even asked for OTP i directly received this message without having clue about it and also didn't subscribed to Moneycontrol.

      See below message :

      Dear Customer, transaction of INR 999.00 done on ICICI Bank Account XXXX On 05-SEP-2021. Info: VSI*Moneycont.

      When i tried to call number they provided for dispute it's only for blocking transactions.

      Need to be resolved asap
      Oct 12, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 06, 2021
      ICICI Bank Customer Care's response       Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (496584) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        A
        akhilkh14
        Sep 6, 2021
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        Resolved

        Redemption of Deep Discount bonds : SCICI Multi-options deep discount bonds Multi

        I have been trying to reach out to my nearest Icici branch for redemption of my deep discount bonds issued 1996. But nobody in the branch seems to know how to redeem them and they're just replying with "we've sent the email to the concerned team". It's been days since they're unable to guide me with the further process for redemption of the bonds and I feel like stuck as I'm also not being provided contact details of the relevant teams working...
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        Swati khandagale
        Sep 6, 2021
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        Hi Team,

        In last week my savings account has been debited 8 time's with 29.50 rupees against POSDEC kind of charge. I haven't even swiped my debit card in last week then why is it so? I want clarification & please refund my money ASAP
        ICICI Bank customer support has been notified about the posted complaint.
        View replies
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (495158) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          ifahadshaikh
          Sep 6, 2021
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          I am currently not working due to Covid I lost my job and wasn't able to pay the credit card bill for the past 1 month I managed to get money from my PF account as I was unwell and that money got deducted automatically a day before my bill was due and has been kept on hold I called the bank and the representative said it will take 1 working day for the transaction to show on the statement and asked me to wait until now it is not showing on the statement it's been 3 days that advisor just lied to me and tried to avoid giving me a resolution I needed that money as I had an appointment on Friday with a psychiatrist and I couldn't go there due to no money this is unacceptable I want my money back so I can get my health both mental and physical better and I need it for medications. Not fair ICICI bank.
          ICICI Bank customer support has been notified about the posted complaint.
          View replies
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (495171) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            A
            Aditya Bailey
            Sep 5, 2021
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            Resolved

            I made a transaction of Rs. 50000/- using ICICI imobile app using UPI payment mode and I got response 'no response from cbs'.
            Money got debited from my account but not received to beneficiary's account.
            Kindly refund the amount to my bank account.
            +2 photos
            Sep 6, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 06, 2021
            ICICI Bank Customer Care's response             Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (496580) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              S
              Souravz
              Sep 5, 2021
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              Address: Jangipur branch

              I have icici current account, my bank account has been 100000 rs lien 7 month ago, I'm already 7 month wait but still pending lien balance 100000 rs, please clear my 100000 rs,
              BENEFICIARY NAME -NEW OM COMMUNICATION
              ACCOUNT NUMBER[protected]
              IFSC CODE -ICIC0002015
              ICICI Bank customer support has been notified about the posted complaint.
              View replies
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (493016) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                Anshuman1100
                Sep 5, 2021
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                Resolved

                Would like to bring it to your notice that, the amount of rs1293.28/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. The amount was debited on 06th sep, 2021 and i received deduction notification today (5 sept 2021). Could you please assist me regarding this. Please find the attachment regarding the same.
                +1 photos
                Oct 9, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Sep 05, 2021
                Updated by Anshuman1100                 It is not resolved
                Verified Support
                Sep 06, 2021
                ICICI Bank Customer Care's response                 Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (495183) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  B
                  balajikhandagale
                  Sep 5, 2021
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                  Address: Pimple Gurav

                  I would like to bring it to your notice that, the amount of rs 8417/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 6th Sep, 2021.

                  Could you please assist me regarding this. Please find the attachment regarding the same.
                  +1 photos
                  Oct 9, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 06, 2021
                  ICICI Bank Customer Care's response                   Dear Customer,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
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                    L
                    [email protected]
                    Sep 5, 2021
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                    Amount debited from ICICI Bank Account - vsi/amazon stan debit -

                    I would like to bring it to your notice that, the amount of rs1123.29/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 5th Sep, 2021 and in Mini statement, it is showing...
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                    S
                    Shoaibkhan2812
                    Sep 5, 2021
                    Resolved
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                    Resolved

                    Hi,
                    I got a transaction sms on 5th September 2021 of ₹312.88 against VSI AMAZON STAN. Surprisingly the statement on icici mobile app shows the transaction date on 6th September 2021, this is when I’m checking the statement on 5th September. I really doubt ICICIs statements now… can someone help me regarding this transaction which I didn’t make. I can see others too reported similar transaction.
                    +1 photos
                    Oct 12, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 06, 2021
                    ICICI Bank Customer Care's response                     Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (495197) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      B
                      BrokenandcheatedAlen
                      from Mumbai, Maharashtra
                      Sep 5, 2021
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                      Address: Mumbai, Maharashtra
                      Website: iMobile iOS app

                      I made a total due payment of paylater account at the right time but they cheated me by continuously proving me a liar who hasn’t paid it. I paid it directly from my savings account linked by clicking on pay total paylater account due on iMobile
                      Money dissappeared And statements for that entire month show completely fake transactions, it’s been going on for more than year now that I haven’t paid paylater due again and its has destroyed my life and suicide is now my final try to hopefully make you as a company realise how evil you have become and I would like to leave this note here to blame Icici bank for the murder of an innocent which will never be proven or maybe it will be and icici bank will be murdered before I am reborn. Thank you
                      ICICI Bank customer support has been notified about the posted complaint.
                      View replies
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (492688) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        S
                        singhsourav527
                        Sep 5, 2021
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                        Dear bank representative, I transferred 700rs 3 Time i.e. 2100 through icici bank app using upi but it's show no response CBS and money got deducted and not credited to other acc please roll it back to my account
                        Your sincerely
                        Sourav singh
                        ICICI Bank customer support has been notified about the posted complaint.
                        View replies
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (492826) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          imran5557
                          Sep 4, 2021
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                          Address: icici bank dwarka

                          My acount was charge without any notice. thise is first time when bank was charge my salary acount without any further notice
                          ICICI Bank customer support has been notified about the posted complaint.
                          View replies
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (492822) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            A
                            Anuj151190
                            from Delhi, Delhi
                            Sep 4, 2021
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                            Resolved

                            Dear Sir,
                            I have got the Flexi Personal Loan from Bajaj finserv . I am paying the Loan due 2400 Rs on 2nd of the every month.Last september of 2nd I can't pay . I know that my account is not having sufficient Funds I have deposited my Amount on 4th September.But In the evening I am getting message that your ECS has returned due to Insufficient funds and Charged Rs.1190 from my account.I have called customer care and they are saying that ECS. I want to know why deduct Rs 1190 from my account without any primery information. And refund my amount.
                            Oct 9, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 06, 2021
                            ICICI Bank Customer Care's response                             Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (495203) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              Y
                              yagneshshetty
                              Sep 4, 2021
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                              Resolved

                              Lufthansa has credited an amount of Rs. 3252 to my Mastercard Credit Card ending with 5000 on 22nd July, 2021. But, the amount is not reflected in my Credit Card. I have raised this issue with the customer care, but have not received any feedback.
                              ARN Number - 15423991207005042370020
                              Please check and refund the said amount to my Credit Card
                              Oct 6, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 04, 2021
                              ICICI Bank Customer Care's response                               Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (488823) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                U
                                Urvashi Pandita
                                Sep 4, 2021
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                                Address: Chandigarh

                                Hi,
                                There was a transaction of rs 619.5 from my account. I have not done any transaction. Its a fraud transaction. Please help
                                ICICI Bank customer support has been notified about the posted complaint.
                                View replies
                                By when will this be resolved.
                                Reply
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (488811) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
                                Reply
                                Its been a week. And this issue is not resolved yet. I am not even getting any reply on mails.
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                                  S
                                  Siva Rama Krishna Paliya
                                  Sep 4, 2021
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                                  3 sep money debit from account but not credit to account.

                                  Account number:[protected]

                                  Can you please help me on this.
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (488799) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    G
                                    gupta.sanjoy3228
                                    Sep 4, 2021
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                                    DP CHGS Charges Levied two times

                                    Hi ICICI,

                                    To my utter astonishment, My account has been debited twice with INR 624.03/- and INR 201.97 on 30th August 2021 and 26th August 2021 respectively. However I don't have any demat/trading account with ICIC bank nor ever requested for. Thus this issue to be raised with respective authorities and arrange for refund as soon as possible.

                                    Regards,
                                    Sanjay Gupta
                                    [protected]...
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