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3.2
Updated: Jan 2, 2026
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ICICI Bank reviews & complaints page 199

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A
Anandvemula
Sep 4, 2021
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Address: Baddi pochamma temple lane, Vemulawada

Dear Customer, transaction of INR 999.00 done on ICICI Bank Account XX201 on 04-Sep-21. Info: VSI*WWW MONEY. The Available Balance is INR 1, 81, 014.24. Call on 18002662 for dispute or SMS BLOCK 201 to [protected] .

I don't know about this transaction, I want to know is this done fraud transaction or correct
Oct 12, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 04, 2021
ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (488693) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    S
    Shivathmika
    Sep 4, 2021
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    On[protected] Rs.1699 auto debited from my acc.I did not apply for any policy
    Please cancel this policy.
    ICICI Bank customer support has been notified about the posted complaint.
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    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (488686) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      A
      Atif@Ansari
      Sep 4, 2021
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      Resolved

      Address: Guwahati Assam

      I ordered a product from amazon but i did not like the product so returned that product but till now I have not received my refund.
      [protected] this is the RRN (Refund Reference Number) for the refund initiated.
      +1 photos
      Oct 8, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 04, 2021
      ICICI Bank Customer Care's response       Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (488698) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        P
        parasSonu
        Sep 3, 2021
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        Address: A-139 glai no. 3 kabir nagar shadhara delhi -94

        I am Sonu, amount of 826.00 rupees has been deducted from my account in the name of DMC/IN[protected] DP CHGS TILL JUL-21

        I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

        I need my money back and am ready to complain anywhere else if needed
        ICICI Bank customer support has been notified about the posted complaint.
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        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (486807) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          A
          anil2021
          Sep 3, 2021
          Resolved
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          Resolved

          I am valued customer of ICICI bank, having debit card -[protected] & two Credit Card -[protected] & another last four digit is 8005
          I was regular user and made regular payment of ICICI credit card.(for that you check my previous year details) but recently in Jan/feb moth I asked to close my credit card 1003 & another 8005 had told to block .
          2/3 months back (July – Aug) i noticed that I am getting bills regularly with late fees for which I was unaware that few amount is pending as redeem charges less than 200 RS .
          Last 2~3 month I am talking customer care frequently & telling all scenario
          I humbly request first check my previous years bills, call records with customer care with in last 3 month. every time I got assurance that they will call me back & reverse late fess
          Thanks!
          Anil Kumar chaudhary
          [protected]@gmail.com
          [protected]
          DOB[protected]
          Oct 7, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 04, 2021
          ICICI Bank Customer Care's response           Dear Customer,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
          View replies
          still i am not getting any call from ICICI Credit card department . would you please assist me
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            J
            jetback
            Sep 3, 2021
            Resolved
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            Resolved

            Hi,
            I had two credit cards. One is Amazon ICICI credit card and another is ICICI credit card. Both the accounts also closed without any due. But in cibil report date close is not updated.

            I tried to reach out to customer care. After 15 mins get disconnected automatically. I have tried more than 5 times same happened.

            Please help me to update the cibil report.
            Registered mobile for ICICI is [protected]

            I have attached the account closed email conformation.
            +2 photos
            Sep 4, 2021
            Complaint marked as Resolved 
            The problem has not resolved still. But they updated as resolved in status
            ICICI Bank customer support has been notified about the posted complaint.
            Sep 04, 2021
            Updated by jetback             Problem has not resolved still. But updated as resolved.
            Verified Support
            Sep 04, 2021
            ICICI Bank Customer Care's response             Dear Customer,

            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

            Regards,
            ICICI Bank Customer Service Team
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              R
              RAVINDER PATHANIA
              Sep 3, 2021
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              Fraudulent Transaction against Credit Card

              Address: HAMIRPUR,HIMACHAL

              On 14th Aug 2021, I was Inquiring the Amazon delivery status from toll free number :[protected]. I was asked to re-verify the address on link shared by the person through SMS and pay 5 rupees using my ICICI credit card XX02.
              Immediately following this i received text messages in my mobile no. XXXXX 49019 sending otp for the following transactions being under process using my said credit card.

              1. Payment of Rs. 50000...
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              D
              Devendra Magrde
              Sep 3, 2021
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              Address: office address 372/1 near jagdamba cold storage nemawar road palda indore mp 452020

              Dear Sir/ Mam,
              Please I Am Requesting to you my Name only Mention my Account so many funds rejected in PF account as per different i am attached my pan & aadhar & cancel check as per check it and correct earlier my near branch not solve the issue .
              Please check it and correct the needful. a/c[protected]mobile-[protected])
              ICICI Bank customer support has been notified about the posted complaint.
              View replies
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (485726) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                M
                Mishra 4567
                Sep 3, 2021
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                Resolved

                I paid my BHU pet fee through Google Pay to tpsl.[protected]@icici eve though the transaction is successful, the payment is still not received to the recepient. Pls this is not something small amount for us. My form still showing pending
                +1 photos
                Oct 4, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 03, 2021
                ICICI Bank Customer Care's response                 Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (486805) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  F
                  Filal
                  Sep 3, 2021
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                  Address: India

                  I have a salary account with ICICI bank since ages now however I noticed there is a deduction of 5, 000 twice from account in the sum of 2500 twice which I got no notification for.
                  When I did call the bank Ram Babu and Srikanth Gabapa, both informed that the deduction was for a demat account which i dot not have with the bank at all.
                  ICICI Bank customer support has been notified about the posted complaint.
                  View replies
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (485742) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    V
                    [email protected]
                    Sep 2, 2021
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                    Resolved

                    Dear Sir/Madam,
                    I have registered my number in DnD registry for ICICI.
                    Despite this I keep getting calls.
                    I even called up customer care in the month of June/July complaining about the repeated calls. I was assured that after 30 days I will not be receiving any calls. When I asked the CCE for appellate if I get a call, she still assured that wont be necessary.

                    Now, I have been getting calls that too from my branch . On questioning why they are harassing me, I was told that the relationship manager asked to call me regularly. (Home Branch - Jayanagar 7th Block, Bangalore)

                    I find it extremely harassing and casual attitude of ICICI.
                    Kindly look into the problem.

                    Numbers I got call from
                    [protected] - 19th Aug
                    [protected] - 1st Sept
                    [protected] - 2nd Sept
                    Oct 12, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 02, 2021
                    ICICI Bank Customer Care's response                     Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (483438) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      S
                      Shubham 3143
                      Sep 2, 2021
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                      Address: Dattawadi akurdi Pune 411035

                      I wanted to know why Amount of Rs 826 has been deducted from my ICICI bank account as DP charges till July 21 so request to refund my amount as soon as possible
                      ICICI Bank customer support has been notified about the posted complaint.
                      View replies
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (483425) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        P
                        pchandu39
                        from Visakhapatnam, Andhra Pradesh
                        Sep 2, 2021
                        Resolved
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                        Resolved

                        I transferred Rs 100000 through IMPS on 1st September at 3.30 PM from ICICI A/C to Sate bank of India bank A/C.

                        The amount did not get credited to the Beneficiary Account neither was refunded back to my account.

                        But I got a message that said

                        "Dear Customer, IMPS Txn Ref[protected] for Rs.100000.00 is timed out at Beneficiary Bank on 1-Sep-2021. Txn status will be updated by Beneficiary Bank in 3 working days."- ICICI Bank
                        Oct 12, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 02, 2021
                        ICICI Bank Customer Care's response                         Dear Customer,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
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                          A
                          AdiUpa12
                          Sep 2, 2021
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                          Resolved

                          Hello,

                          My name is Aditya Upadhyay, Account Number :[protected] i have been with icici bank since 2018 This year Rs 826/- is deducted from my account without any alert message.
                          I am not using any demat account and the representative didn't inform any charges while opening account.
                          But still this charges are applied and debited from my account. Dmc/ dp chgs till July-21 is shown in the statement. So please make sure to credit the amount which has been debited so far because I am not using any type of Demat Account.
                          +1 photos
                          Oct 12, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 02, 2021
                          ICICI Bank Customer Care's response                           Dear Customer,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
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                            M
                            Madhubabu singani
                            Sep 2, 2021
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                            What could be the reason you people debited DP charges once at 6Re. and later on 604.99,

                            Why its debited. i want that amount should be refunded

                            Regards,
                            Madhubabu Singani
                            +91 [protected]
                            ICICI Bank customer support has been notified about the posted complaint.
                            View replies
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (482437) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              S
                              Ssharma1
                              Sep 2, 2021
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                              OTP's for ICICI Bank credit cards are not being received. This problem is only specific to ICICI Bank credit cards.

                              ICICI keeps providing a standard response that the problem is at Mobile Service provider which doesn't seems to be the case as I do receive the sms alerts on the same service provider for other banks.
                              ICICI Bank customer support has been notified about the posted complaint.
                              View replies
                              Also I have been following up with ICICI Customer care through email and their Telephonic Customer Care for over a month for this issue.
                              Their service levels are pathetic and their Telephone Customer Care operators will route me from one team to another without resolution and will then disconnect the line abruptly.
                              Reply
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (482429) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                K
                                kartik mundra
                                Sep 2, 2021
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                                Resolved

                                Internet Banking Transaction is Disabled

                                I am able to login to my Internet Banking, but when I try to do any transaction using Internet Banking, it says that "Transaction is disabled for this user". I have called the customer care multiple times. I have also emailed Icici Customer care, but no one is able to resolve this issue.
                                Can you please look into this issue...
                                +1 photos
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                                A
                                anirudh bansal
                                Sep 2, 2021
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                                NON-TRACKABILITY OF ICICI BAJAJ SCOOTER BOND-TWO

                                I am Aniruddh Bansal writing on behalf of my uncle Mr. Shekar Agarwal.

                                Mr. Mr. Shekar Agarwal is the Bond Holder ( Bond Holder no.0014-478 of ICICI BAJAJ SCOOTER BOND allotted on 29.01.1999.

                                It Maturity date / Redemption date as mentioned is 29.06.2023.

                                There is no trackability of this bond.
                                How do we redeem it at maturity? Where you we approach for redemption? Updates on the schemes?
                                ICICI Bank customer support has been notified about the posted complaint.
                                View replies
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (482395) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  N
                                  Nitesh Patra
                                  Sep 2, 2021
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                                  I have a Demat account in ICICI bank but i never used this card. When I checked my bank transactions and I found that there is one debit transaction 'IN[protected] DP CHGS TILL July 21---- INR 825.97. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected].
                                  ICICI Bank customer support has been notified about the posted complaint.
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                                    K
                                    Kalyan Chotu
                                    Sep 2, 2021
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                                    Resolved

                                    Address: Hyderabad

                                    Money deducted from my account in last month more than 3-4 times deducted,
                                    Last month I have buy new TV with Bajaj finance from last month I'm facing this problem before that single 1rp also not deducted but why money was deducted now
                                    I want my money back.
                                    +1 photos
                                    Oct 4, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 03, 2021
                                    ICICI Bank Customer Care's response                                     Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (485739) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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