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3.3
Updated: Feb 2, 2026
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ICICI Bank reviews & complaints page 199

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S
Swati khandagale
Sep 6, 2021
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Hi Team,

In last week my savings account has been debited 8 time's with 29.50 rupees against POSDEC kind of charge. I haven't even swiped my debit card in last week then why is it so? I want clarification & please refund my money ASAP
ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (495158) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    ifahadshaikh
    Sep 6, 2021
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    I am currently not working due to Covid I lost my job and wasn't able to pay the credit card bill for the past 1 month I managed to get money from my PF account as I was unwell and that money got deducted automatically a day before my bill was due and has been kept on hold I called the bank and the representative said it will take 1 working day for the transaction to show on the statement and asked me to wait until now it is not showing on the statement it's been 3 days that advisor just lied to me and tried to avoid giving me a resolution I needed that money as I had an appointment on Friday with a psychiatrist and I couldn't go there due to no money this is unacceptable I want my money back so I can get my health both mental and physical better and I need it for medications. Not fair ICICI bank.
    ICICI Bank customer support has been notified about the posted complaint.
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    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (495171) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      A
      Aditya Bailey
      Sep 5, 2021
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      Resolved

      I made a transaction of Rs. 50000/- using ICICI imobile app using UPI payment mode and I got response 'no response from cbs'.
      Money got debited from my account but not received to beneficiary's account.
      Kindly refund the amount to my bank account.
      Sep 6, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 06, 2021
      ICICI Bank Customer Care's response       Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (496580) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        S
        Souravz
        Sep 5, 2021
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        Address: Jangipur branch

        I have icici current account, my bank account has been 100000 rs lien 7 month ago, I'm already 7 month wait but still pending lien balance 100000 rs, please clear my 100000 rs,
        BENEFICIARY NAME -NEW OM COMMUNICATION
        ACCOUNT NUMBER[protected]
        IFSC CODE -ICIC0002015
        ICICI Bank customer support has been notified about the posted complaint.
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        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (493016) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          A
          Anshuman1100
          Sep 5, 2021
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          Resolved

          Would like to bring it to your notice that, the amount of rs1293.28/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. The amount was debited on 06th sep, 2021 and i received deduction notification today (5 sept 2021). Could you please assist me regarding this. Please find the attachment regarding the same.
          Oct 9, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Sep 05, 2021
          Updated by Anshuman1100           It is not resolved
          Verified Support
          Sep 06, 2021
          ICICI Bank Customer Care's response           Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (495183) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            B
            balajikhandagale
            Sep 5, 2021
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            Address: Pimple Gurav

            I would like to bring it to your notice that, the amount of rs 8417/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 6th Sep, 2021.

            Could you please assist me regarding this. Please find the attachment regarding the same.
            Oct 9, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 06, 2021
            ICICI Bank Customer Care's response             Dear Customer,

            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

            Regards,
            ICICI Bank Customer Service Team
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              L
              [email protected]
              Sep 5, 2021
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              Amount debited from ICICI Bank Account - vsi/amazon stan debit -

              I would like to bring it to your notice that, the amount of rs1123.29/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 5th Sep, 2021 and in Mini statement, it is showing...
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              S
              Shoaibkhan2812
              Sep 5, 2021
              Resolved
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              Resolved

              Hi,
              I got a transaction sms on 5th September 2021 of ₹312.88 against VSI AMAZON STAN. Surprisingly the statement on icici mobile app shows the transaction date on 6th September 2021, this is when I’m checking the statement on 5th September. I really doubt ICICIs statements now… can someone help me regarding this transaction which I didn’t make. I can see others too reported similar transaction.
              Oct 12, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 06, 2021
              ICICI Bank Customer Care's response               Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (495197) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                B
                BrokenandcheatedAlen
                from Mumbai, Maharashtra
                Sep 5, 2021
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                Address: Mumbai, Maharashtra
                Website: iMobile iOS app

                I made a total due payment of paylater account at the right time but they cheated me by continuously proving me a liar who hasn’t paid it. I paid it directly from my savings account linked by clicking on pay total paylater account due on iMobile
                Money dissappeared And statements for that entire month show completely fake transactions, it’s been going on for more than year now that I haven’t paid paylater due again and its has destroyed my life and suicide is now my final try to hopefully make you as a company realise how evil you have become and I would like to leave this note here to blame Icici bank for the murder of an innocent which will never be proven or maybe it will be and icici bank will be murdered before I am reborn. Thank you
                ICICI Bank customer support has been notified about the posted complaint.
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                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (492688) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  S
                  singhsourav527
                  Sep 5, 2021
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                  Dear bank representative, I transferred 700rs 3 Time i.e. 2100 through icici bank app using upi but it's show no response CBS and money got deducted and not credited to other acc please roll it back to my account
                  Your sincerely
                  Sourav singh
                  ICICI Bank customer support has been notified about the posted complaint.
                  View replies
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (492826) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    I
                    imran5557
                    Sep 4, 2021
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                    Address: icici bank dwarka

                    My acount was charge without any notice. thise is first time when bank was charge my salary acount without any further notice
                    ICICI Bank customer support has been notified about the posted complaint.
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                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (492822) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      A
                      Anuj151190
                      from Delhi, Delhi
                      Sep 4, 2021
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                      Resolved

                      Dear Sir,
                      I have got the Flexi Personal Loan from Bajaj finserv . I am paying the Loan due 2400 Rs on 2nd of the every month.Last september of 2nd I can't pay . I know that my account is not having sufficient Funds I have deposited my Amount on 4th September.But In the evening I am getting message that your ECS has returned due to Insufficient funds and Charged Rs.1190 from my account.I have called customer care and they are saying that ECS. I want to know why deduct Rs 1190 from my account without any primery information. And refund my amount.
                      Oct 9, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 06, 2021
                      ICICI Bank Customer Care's response                       Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (495203) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        Y
                        yagneshshetty
                        Sep 4, 2021
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                        Resolved

                        Lufthansa has credited an amount of Rs. 3252 to my Mastercard Credit Card ending with 5000 on 22nd July, 2021. But, the amount is not reflected in my Credit Card. I have raised this issue with the customer care, but have not received any feedback.
                        ARN Number - 15423991207005042370020
                        Please check and refund the said amount to my Credit Card
                        Oct 6, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 04, 2021
                        ICICI Bank Customer Care's response                         Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (488823) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          U
                          Urvashi Pandita
                          Sep 4, 2021
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                          Address: Chandigarh

                          Hi,
                          There was a transaction of rs 619.5 from my account. I have not done any transaction. Its a fraud transaction. Please help
                          ICICI Bank customer support has been notified about the posted complaint.
                          View replies
                          By when will this be resolved.
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                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (488811) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                          Its been a week. And this issue is not resolved yet. I am not even getting any reply on mails.
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                            S
                            Siva Rama Krishna Paliya
                            Sep 4, 2021
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                            3 sep money debit from account but not credit to account.

                            Account number:[protected]

                            Can you please help me on this.
                            ICICI Bank customer support has been notified about the posted complaint.
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                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (488799) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              G
                              gupta.sanjoy3228
                              Sep 4, 2021
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                              DP CHGS Charges Levied two times

                              Hi ICICI,

                              To my utter astonishment, My account has been debited twice with INR 624.03/- and INR 201.97 on 30th August 2021 and 26th August 2021 respectively. However I don't have any demat/trading account with ICIC bank nor ever requested for. Thus this issue to be raised with respective authorities and arrange for refund as soon as possible.

                              Regards,
                              Sanjay Gupta
                              [protected]...
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                              Anandvemula
                              Sep 4, 2021
                              Resolved
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                              Resolved

                              Address: Baddi pochamma temple lane, Vemulawada

                              Dear Customer, transaction of INR 999.00 done on ICICI Bank Account XX201 on 04-Sep-21. Info: VSI*WWW MONEY. The Available Balance is INR 1, 81, 014.24. Call on 18002662 for dispute or SMS BLOCK 201 to [protected] .

                              I don't know about this transaction, I want to know is this done fraud transaction or correct
                              Oct 12, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 04, 2021
                              ICICI Bank Customer Care's response                               Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (488693) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                S
                                Shivathmika
                                Sep 4, 2021
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                                On[protected] Rs.1699 auto debited from my acc.I did not apply for any policy
                                Please cancel this policy.
                                ICICI Bank customer support has been notified about the posted complaint.
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                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (488686) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  A
                                  Atif@Ansari
                                  Sep 4, 2021
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                                  Resolved

                                  Address: Guwahati Assam

                                  I ordered a product from amazon but i did not like the product so returned that product but till now I have not received my refund.
                                  [protected] this is the RRN (Refund Reference Number) for the refund initiated.
                                  Oct 8, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 04, 2021
                                  ICICI Bank Customer Care's response                                   Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (488698) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    parasSonu
                                    Sep 3, 2021
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                                    Address: A-139 glai no. 3 kabir nagar shadhara delhi -94

                                    I am Sonu, amount of 826.00 rupees has been deducted from my account in the name of DMC/IN[protected] DP CHGS TILL JUL-21

                                    I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

                                    I need my money back and am ready to complain anywhere else if needed
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (486807) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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