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ICICI Bank Complaints & Reviews

3.3
Updated: Jun 2, 2026
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ICICI Bank reviews & complaints page 200

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B
BrokenandcheatedAlen
from Mumbai, Maharashtra
Sep 5, 2021
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Address: Mumbai, Maharashtra
Website: iMobile iOS app

I made a total due payment of paylater account at the right time but they cheated me by continuously proving me a liar who hasn’t paid it. I paid it directly from my savings account linked by clicking on pay total paylater account due on iMobile
Money dissappeared And statements for that entire month show completely fake transactions, it’s been going on for more than year now that I haven’t paid paylater due again and its has destroyed my life and suicide is now my final try to hopefully make you as a company realise how evil you have become and I would like to leave this note here to blame Icici bank for the murder of an innocent which will never be proven or maybe it will be and icici bank will be murdered before I am reborn. Thank you
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (492688) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    singhsourav527
    Sep 5, 2021
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    Dear bank representative, I transferred 700rs 3 Time i.e. 2100 through icici bank app using upi but it's show no response CBS and money got deducted and not credited to other acc please roll it back to my account
    Your sincerely
    Sourav singh
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (492826) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      imran5557
      Sep 4, 2021
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      Address: icici bank dwarka

      My acount was charge without any notice. thise is first time when bank was charge my salary acount without any further notice
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (492822) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        A
        Anuj151190
        from Delhi, Delhi
        Sep 4, 2021
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        Resolved

        Dear Sir,
        I have got the Flexi Personal Loan from Bajaj finserv . I am paying the Loan due 2400 Rs on 2nd of the every month.Last september of 2nd I can't pay . I know that my account is not having sufficient Funds I have deposited my Amount on 4th September.But In the evening I am getting message that your ECS has returned due to Insufficient funds and Charged Rs.1190 from my account.I have called customer care and they are saying that ECS. I want to know why deduct Rs 1190 from my account without any primery information. And refund my amount.
        Oct 9, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 06, 2021
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (495203) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          Y
          yagneshshetty
          Sep 4, 2021
          Resolved
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          Resolved

          Lufthansa has credited an amount of Rs. 3252 to my Mastercard Credit Card ending with 5000 on 22nd July, 2021. But, the amount is not reflected in my Credit Card. I have raised this issue with the customer care, but have not received any feedback.
          ARN Number - 15423991207005042370020
          Please check and refund the said amount to my Credit Card
          Oct 6, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 04, 2021
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (488823) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            U
            Urvashi Pandita
            Sep 4, 2021
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            Address: Chandigarh

            Hi,
            There was a transaction of rs 619.5 from my account. I have not done any transaction. Its a fraud transaction. Please help
            ICICI Bank customer support has been notified about the posted complaint.
            By when will this be resolved.
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (488811) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
            Its been a week. And this issue is not resolved yet. I am not even getting any reply on mails.
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              S
              Siva Rama Krishna Paliya
              Sep 4, 2021
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              3 sep money debit from account but not credit to account.

              Account number:[protected]

              Can you please help me on this.
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (488799) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                G
                gupta.sanjoy3228
                Sep 4, 2021
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                DP CHGS Charges Levied two times

                Hi ICICI,

                To my utter astonishment, My account has been debited twice with INR 624.03/- and INR 201.97 on 30th August 2021 and 26th August 2021 respectively. However I don't have any demat/trading account with ICIC bank nor ever requested for. Thus this issue to be raised with respective authorities and arrange for refund as soon as possible.

                Regards,
                Sanjay Gupta
                [protected]...
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                A
                Anandvemula
                Sep 4, 2021
                Resolved
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                Resolved

                Address: Baddi pochamma temple lane, Vemulawada

                Dear Customer, transaction of INR 999.00 done on ICICI Bank Account XX201 on 04-Sep-21. Info: VSI*WWW MONEY. The Available Balance is INR 1, 81, 014.24. Call on 18002662 for dispute or SMS BLOCK 201 to [protected] .

                I don't know about this transaction, I want to know is this done fraud transaction or correct
                Oct 12, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 04, 2021
                ICICI Bank Customer Care's response
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (488693) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  S
                  Shivathmika
                  Sep 4, 2021
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                  On[protected] Rs.1699 auto debited from my acc.I did not apply for any policy
                  Please cancel this policy.
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (488686) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    A
                    Atif@Ansari
                    Sep 4, 2021
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                    Resolved

                    Address: Guwahati Assam

                    I ordered a product from amazon but i did not like the product so returned that product but till now I have not received my refund.
                    [protected] this is the RRN (Refund Reference Number) for the refund initiated.
                    Oct 8, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 04, 2021
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (488698) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      P
                      parasSonu
                      Sep 3, 2021
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                      Address: A-139 glai no. 3 kabir nagar shadhara delhi -94

                      I am Sonu, amount of 826.00 rupees has been deducted from my account in the name of DMC/IN[protected] DP CHGS TILL JUL-21

                      I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

                      I need my money back and am ready to complain anywhere else if needed
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (486807) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        A
                        anil2021
                        Sep 3, 2021
                        Resolved
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                        Resolved

                        I am valued customer of ICICI bank, having debit card -[protected] & two Credit Card -[protected] & another last four digit is 8005
                        I was regular user and made regular payment of ICICI credit card.(for that you check my previous year details) but recently in Jan/feb moth I asked to close my credit card 1003 & another 8005 had told to block .
                        2/3 months back (July – Aug) i noticed that I am getting bills regularly with late fees for which I was unaware that few amount is pending as redeem charges less than 200 RS .
                        Last 2~3 month I am talking customer care frequently & telling all scenario
                        I humbly request first check my previous years bills, call records with customer care with in last 3 month. every time I got assurance that they will call me back & reverse late fess
                        Thanks!
                        Anil Kumar chaudhary
                        [protected]@gmail.com
                        [protected]
                        DOB[protected]
                        Oct 7, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 04, 2021
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
                        still i am not getting any call from ICICI Credit card department . would you please assist me
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                          J
                          jetback
                          Sep 3, 2021
                          Resolved
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                          Resolved

                          Hi,
                          I had two credit cards. One is Amazon ICICI credit card and another is ICICI credit card. Both the accounts also closed without any due. But in cibil report date close is not updated.

                          I tried to reach out to customer care. After 15 mins get disconnected automatically. I have tried more than 5 times same happened.

                          Please help me to update the cibil report.
                          Registered mobile for ICICI is [protected]

                          I have attached the account closed email conformation.
                          Sep 4, 2021
                          Complaint marked as Resolved 
                          The problem has not resolved still. But they updated as resolved in status
                          ICICI Bank customer support has been notified about the posted complaint.
                          Sep 04, 2021
                          Updated by jetback
                          Problem has not resolved still. But updated as resolved.
                          Verified Support
                          Sep 04, 2021
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
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                            R
                            RAVINDER PATHANIA
                            Sep 3, 2021
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                            Fraudulent Transaction against Credit Card

                            Address: HAMIRPUR,HIMACHAL

                            On 14th Aug 2021, I was Inquiring the Amazon delivery status from toll free number :[protected]. I was asked to re-verify the address on link shared by the person through SMS and pay 5 rupees using my ICICI credit card XX02.
                            Immediately following this i received text messages in my mobile no. XXXXX 49019 sending otp for the following transactions being under process using my said credit card.

                            1. Payment of Rs. 50000...
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                            D
                            Devendra Magrde
                            Sep 3, 2021
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                            Address: office address 372/1 near jagdamba cold storage nemawar road palda indore mp 452020

                            Dear Sir/ Mam,
                            Please I Am Requesting to you my Name only Mention my Account so many funds rejected in PF account as per different i am attached my pan & aadhar & cancel check as per check it and correct earlier my near branch not solve the issue .
                            Please check it and correct the needful. a/c[protected]mobile-[protected])
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (485726) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              Mishra 4567
                              Sep 3, 2021
                              Resolved
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                              Resolved

                              I paid my BHU pet fee through Google Pay to tpsl.[protected]@icici eve though the transaction is successful, the payment is still not received to the recepient. Pls this is not something small amount for us. My form still showing pending
                              Oct 4, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 03, 2021
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (486805) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                F
                                Filal
                                Sep 3, 2021
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                                Address: India

                                I have a salary account with ICICI bank since ages now however I noticed there is a deduction of 5, 000 twice from account in the sum of 2500 twice which I got no notification for.
                                When I did call the bank Ram Babu and Srikanth Gabapa, both informed that the deduction was for a demat account which i dot not have with the bank at all.
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (485742) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  V
                                  Resolved
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                                  Resolved

                                  Dear Sir/Madam,
                                  I have registered my number in DnD registry for ICICI.
                                  Despite this I keep getting calls.
                                  I even called up customer care in the month of June/July complaining about the repeated calls. I was assured that after 30 days I will not be receiving any calls. When I asked the CCE for appellate if I get a call, she still assured that wont be necessary.

                                  Now, I have been getting calls that too from my branch . On questioning why they are harassing me, I was told that the relationship manager asked to call me regularly. (Home Branch - Jayanagar 7th Block, Bangalore)

                                  I find it extremely harassing and casual attitude of ICICI.
                                  Kindly look into the problem.

                                  Numbers I got call from
                                  [protected] - 19th Aug
                                  [protected] - 1st Sept
                                  [protected] - 2nd Sept
                                  Oct 12, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 02, 2021
                                  ICICI Bank Customer Care's response
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (483438) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    Shubham 3143
                                    Sep 2, 2021
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                                    Address: Dattawadi akurdi Pune 411035

                                    I wanted to know why Amount of Rs 826 has been deducted from my ICICI bank account as DP charges till July 21 so request to refund my amount as soon as possible
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (483425) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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