ICICI Bank Complaints & Reviews

Hi,

I am icici account holder, my account got deducted as "CashTxnChgs-Branch-Jul21+GST"

20Sep'21 - rs 3001

I didn't receive any message or alert from you when I checked my account statement. I came to know about this. I am disappointed with this kind of behavior about not informing the customer. I am still confused about this deduction.

Hello Sir

Without any messages and notifications how can you auto debited my money..? What is this happening from your side. What charges is this ECSRTNCHG01

I have made an IMPS transaction from my imobile application, IMPS transaction.
I received confirmation screen of successful transaction but the recipient haven't received the money!,
This is really pathetic service, why you charge us fee for IMPS transaction if you cannot complete it instantly.
This is ridiculous.

Below I am mentioning my transaction details.
Sender Bank- ICICI Bank
Sender acc no[protected]

Receiver Bank- IDFC bank
Receiver acc no- [protected]

Reference ID[protected]
Amount- ₹4990

Date: 19th September
Time: 1:06 am (night)

It's my request to complete this ASAP or else I will take strict action on this kind of behaviour.

I would like to bring it to your notice that, the amount of rs649/- has been deducted from my icici account and the transaction message says vsi/NETFLIX stan. Neither had i done any transaction nor did i get any otp during the transaction, and neither there is any auto renewal option also. the amount was debited on 18th sept 2021. Could you please assist me regarding this.

Hai Sir/Madam
I had talked with customer care 15/09/21 AMAN (Supervisor)
He had guided like I had sent a message, no response from your side. 17/09/21 JOYTHI (Supervisor) cut my call when we were talking, thereafter I tried to call again. She refused to talk with Priya Customer care. She had connected with JAY ( Supervisor) . He talked rashly and cut my call. you did not respond properly so I will wait upto tomorrow morning 11am.(18/09/21). If not solve this I will Complaint to Consumer court they will find what is real. I had complained in the same SBI customer care they had talked with politely and resolved my problem within 24hrs and given confirmation by mail that I had sent money Rs39500/- successfully transferred to ICICI BANK.
VVVVVVVV worst experience with your Customer care Supervisors 1) JOYTHI (Supervisor) 2) JAY ( Supervisor)

This is N Mohanmurali. I have a Credit card ([protected]) of ICICI Bank, Aug 2021 Bill I had paid through online banking of SBI. Bill Amount Rs 39407.37, So I had Paid
1) INB txn of Rs 25000/- frm A/c X2761 ref#IV07085966 on 06 Sep 2021 and
2) INB txn of Rs 14500/- frm A/c X2761 ref#IV07086284 on 06 Sep 2021
total 39500
is not returned in my SBI account. it is showing paid. But My ICICI Credit Card till Showing Due Amount is not reduced could you Please Clear It as soon as possible. Please contact me by mail. Actually, my phone is switched off due to my exams.

Yours faithfully
EX Sepoy N Mohanmurali
[protected]

Hi,
On 17th sep 2021 Rs 590.00 debited from my account as ECSRTNCHGS160921_SR[protected].
Please can you return back.

Brajabandhu Das
A/c no[protected]
mob-[protected]

I had raised a complaint for fastag not being delivered, called customer service number of times, everytime they say wait for 3 working days. Nothing happening always same response. What kind of service is this??

My account details are:

Account No:xxxxxxxxxx1848
Mobile No:[protected]
Cust Id 16066607

Complaint raised on 7th Sept 2021

Dear Customer, the complaint for your ICICI Bank FASTag has been registered with Ref. No. CMP[protected] and will be closed within 7 working days.

Hi,

I am using a multi-wallet card and it will expire on 11/21. I would like to renew the card but can't find any option to request for a new card on self care portal. And permanent address registered is my office address, would like to update address as well of possible so card can be delivered to home address.

Thanks....

Customer ID:
[protected]

ICICI has charged 688.33 Rs for Demat account DP charges.

Not Even send message for money deduction of Rs. 688.33

I have never open demat account with icici then how can u people deduct money from My account. This is the second time demat account fees is deducted from my account without my permission.

Please refund my money

*Ac no.:...

2000/- rs deducted from my Saving account ICICI bank without my consent, sms title says "Dr. Tran for Funding A/C for 2000/- has been created".
I mean if i have to use it for investment i have other instruments than this forceful investment plans oppressed by bank itself.
This is illegal, kindly revert the transaction back to the account.

For home loan all processing done but also submitted to all fees 4000.00 thousands collected properly ICICI bank but After the refused loan and loan all charges I am absolutely hangry, so nessorry action please
Thanks and regards,
Manivannan R

My money is being deducted in the name of minimum account charges without even notifying it. It was open on the terms of zero balance account and now money being deducted kindly resolve my issue
This month it deducted Rs 698. Last month it was somewhere around 250 or above.
Kindly look into the matter and refund the same.

275.33 INR debited from my account no. ending in 1771, A/c Holder Name- Jaspreet Singh Chawla, Mob#- linked to account.as DP charges for demat account. I never used it as it was forcefully/zabardasti given to me by icici official/representative on ICICI bank account opening by communicating that there are no charges/fee whatsoever, applicable for this demat account for lifetime. And they are deducting the amount now, which is unethical.

I have never used it, never want to use it. Moreover, I would not like to have an account where false promises were made to me.

I reported this fraud and complaint to them on 30-Aug-2021 but they are simply delaying the refund process by giving excuses and all. I have done multiple follow-ups and they do not respond timely.

Please help me get the bak an amount of INR 275.33 inr into my bank account ASAP.

Thank you.

ICICI BANK-Deduction of money on account without any information

Hello, my money was deducted from my account without any information and the deducted amount is Rs 67.41 for MABCHGS. It happens simultaneously with me. I request you to uhot into this issue and refund it asap.
Thankyou

Dear sir / madam,

I have icici demat account

I have seen the following transaction. Not sure why i have been charged or deducted the amount from my savings.

EBA/NSE N/[protected]
2021174/[protected]
amount 737.43
DR

[protected]
EBA/NSE N
2021154/[protected] amount 702.01DR

Not getting refunded, please advise.

Regards,
Amit Goyal

I am a customer of ICICI Bank account number:[protected]Account holder's name:- ANAND HADAGALI
IFSC Code :- ICIC0003694

When I withdraw the amount at ATM, it's deducted from my account but I didn't get cash in ATM, Date: 26/07/2021, time12:25 pm,
record no:7489,
Reference no:[protected],
RESP CDE 001,
Withdrawal RS: 1000.
Please find the attached ATM Recept. Please investigate and get it credited back to my ICICI S/B account ASAP.

I am an icici bank customer. Today 16-09-21 ecsrtnchg charged 590 rupees. and 590 rupees two times deducted from my account. I don't know what the charges ecsrtnchg... The bank hit the charges without my knowledge and without any confirmation email or SMS or any phone call. Please explain what the charge it is. This type of direction is not good please return my charged amount. My email id is [protected]@gmail.com. I even not getting any deduction messages on my phone. So please return my money.

As per last statement I have paid 3000 INR on 21.08.2021 to my ICICI credit card.But yesterday I got a call from ICICI bank that I still have Current Outstanding Amount that is 4044.46 INR.But as per billing cycle 2977 INR my EMI value and I paid it before the stipulated time.You can check.

Kindly describe the payment break up of 4044.46 INR (that is my Current Outstanding Amount as per ICICI bank.)

And Please specify why I will pay again within the same billing period after full payment?

Hi,

This is regarding late payment charges of Rs 500+90 levied to me on my credit card no. Xxxxxxxxxxxx6005.

I had called customer care regarding this and explained to him that i forgot to pay on time (Payment was only 4 days late). All my past payments have always been done before due date. Also, i'm holding salaried account in icici bank since dec 2007. Despite all this i was not provided with any relaxation regarding this.

This is very disappointing and discouraging to see that i have been a customer of icici bank for such a long time and i have received this kind of response

So, request you to pls look into it and reverse the late payment charges otherwise i don't have any option other than clearing all my dues and closing this credit card for good.

Looking forward to your positive response.

due date is Sep 12 2021,
i paid Rs10, XXX on Aug 22 2021(balance of that day) but the emi forgot EMI transaction was debited on 24th Aug 2021 Rs7, XXX.(which i forgot)
now - had cleared the due on 16th Sep 2021
Pls reverse the late payment charges so that i can pay my dues immediately.

Refund and deposit590 rs