Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated Apr 24, 2024
Complaints 23614
Resolved
14243
Unresolved
9371
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Bank
Customer Service Contacts

ICICI Bank Phone Numbers

Toll free
1800 103 8181
1995
934
1800 228 181
748
454
Phone
+91 22 2653 1414
902
551

ICICI Bank Website

ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 195

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shiv3082
Aug 28, 2021
Aug 28, 2021
This thread was updated on Aug 28, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Icici bank credit card settlement in EMI

Address:Mumbai

Dear Team,

I am facing financial crises to make payment on multiple banks Loan/Credit outstanding, And their recovery agents approaching me to collect due, Since last 1 year am paying amount to bank recovery agents, but still due to interest and other charges still outstanding amount remain same.

Now its difficult to pay all creditors payments and am approaching banks for settlement of outstanding with higher...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
W
Wali Husain Rizvi
Aug 28, 2021
Aug 28, 2021
This thread was updated on Aug 28, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charges Deducted - Need Refund

Address:Noida

I am Wali Husain Rizvi. 826.00 Rupees has been deducted from my account SBA[protected] as (DMC/IN[protected] DP CHGS TILL July-21) DP charges on 27 Aug 2021.

I have never activated and used my Demat account by myself. My Salary account was opened in 2019 and since then I have no clue. There was no prior notice to this deduction.

No message to my mobile is received. I need justice and my money back immediately....
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
W
Wali Husain Rizvi
Aug 28, 2021
Report
Copy

DP CH GS till July 21

I have been charged by DP CH GS till July.

I've not been aware about this.

Amount is Rs 826...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
B
Basker S
Aug 28, 2021
Aug 28, 2021
This thread was updated on Aug 28, 2021
Report
Copy

Deducted amount behalf of DMC charges

I am Basker S. 716.09 Rupees has been deducted from my account as (DMC DP CHGS TILL JUL-21) DP charges on 27/08/2021. I have never initiated for Demat account till now. Never used ICICI trading app though. However, how can you deduct hard-earned money from us?. I need justice and a refund immediately. Also please close my Demat account immediately. Otherwise, I will raise a complaint....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Modern foods
Aug 28, 2021
Aug 28, 2021
This thread was updated on Aug 28, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorized charges cut due to non usage of pos machine

Address:FARRUKHABAD ( U.P)

We have a Restaurant in Farrukhabad and we have been using ICICI Bank POS Machine for last couple of years now . These Private Banks have these Norms that if you don’t use the POS Machine for 45 days - they deduct Rs.20, 000 + Rs.5500 from the account of the Vendor .

Sir, We understand that these rules are important but these are pandemic times and most of the business were shut due to forced lock down by the Government...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shashikanth Palakurthy
Aug 28, 2021
Aug 28, 2021
This thread was updated on Aug 28, 2021
Report
Copy

DMC DP Charges

Address:Hyderabad

Myself Shashikanth P, i have been with icici bank since 2018. On 27th Aug 2021, 826/- rs is deducted from my account without any alert message. I am not using any demat account and the representative didn't inform any charges while opening account. But still this charges are applied and debited from my account. Dmc/ dp chgs till jul-21 is shown in the statement. So please make sure to credit the amount which has been debited on this day and...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vikeshe
Aug 28, 2021
Aug 31, 2021
This thread was updated on Aug 31, 2021
Report
Copy

Refund not credited in my icici credit card

I purchased 3 items from amazon using my icici credit card on emi system of Rs. 16056/- on 11/08/2021 and i paid the emi due the next day. But on receipt of the item, i had to return one defect item which cost Rs. 5498/- out of the three.
Amazon confirmed my refund on 19/08/2021 with refund reference no. 340194. But the same has not been reflected in my credit card account till date. I tried calling the icici customer care no. on several...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gaurav0201
Aug 28, 2021
Sep 1, 2021
This thread was updated on Sep 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DP Charges till Jul 21

I have a Demat account in ICICI bank for 6 years now. When I checked my bank transactions and I found that there is one debit transaction 'DMC/IN[protected] DP CHGS TILL JUL-21'---- INR 275.33'. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with...
+1 photos
Helpful
11 other people found this review helpful
11 found this helpful
1 Comment
Report
Copy
K
kavita MS
from Bengaluru, Karnataka
Aug 28, 2021
Aug 28, 2021
This thread was updated on Aug 28, 2021
Report
Copy

Online unauthorized transaction From ICICI Bank account

Hello,

Online unauthorized transaction

blackteam_60k9kp_barniloveca_shark
From Aug 19, 2021, 12:00 AM to Aug 20, 2021, 11:59 PM
Amount

₹720.62
[protected]
₹720.62

from my postpaid facebook account....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Babblu1
from Bathinda, Punjab
Aug 27, 2021
Aug 28, 2021
This thread was updated on Aug 28, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Overlimit fees and gst charged but credit card have enough credit limit

I have icici credit card ending 5005.
on 16 august i was charged rs 681.72 as overlimit charges & rs 122.71 as gst.
i want to tell that my credit card have enough credit limit.
there was some problem with the bank I MOBILE PAY APP.
pls raise my issue with banks senior most officials, top senoir level officials.
pls help me in getting the amount refund including gst.
pls register my complaint with...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kaiq
Aug 27, 2021
Aug 28, 2021
This thread was updated on Aug 28, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Eazypay payment issue

I made a payment of Rs.50590 on 20th aug, 2021 for LLOYD LAW COLlLEGE which is using eazypay as their payment gateway.Amount has been debited and I never got the confirmation from eazypay.Now college is claiming they are unable to verify the payment.
This is about someone's carreer.
Kindly help into this.If needed, kindly let me know the escalation hierarchy.

I am attaching the bank debit statement...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lakshit Garg
from Chennai, Tamil Nadu
Aug 27, 2021
Aug 28, 2021
This thread was updated on Aug 28, 2021
Report
Copy

Deduction of DMC DP charges annually

Icici bank has been deducting dp charges of 826 annually from my saving bank account which I recently got to know after seeing my statement . This demat account was opened without my consent during the saving bank account opening . I haven't made any transactions in any such account . To a surprise I don't even know the client ID and all . This is clearly hiding the details by the bank employees just to fulfill their targets ....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
dhivmaunik
Aug 27, 2021
Aug 28, 2021
This thread was updated on Aug 28, 2021
Report
Copy

Dmc dp chrg

Address:plot no.9,10 paari street, koundanpalayam

I have been charged 800 from my account for dmc dp charges.i was not notified or I am not informed about this.i am ex employee of icici.this charge is unacceptable and I want refund amount or where shall I complain about this...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
dhivmaunik
Aug 27, 2021
Report
Copy

Dmc dp charge

Address:plot no.9,10 paari street, koundanpalayam

I was not informed about demat charge I am not using the account and never logged in but they have charged 800 rs. This is unacceptable and how can i get my amount back....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nikchels
Aug 27, 2021
Aug 27, 2021
This thread was updated on Aug 27, 2021
Report
Copy

Unauthorized deduction of amount

Dear sir / madam,

I recently opened my ICICI demat account.

I have seen the following transaction. Not sure why i have been charged or deducted the amount from my savings.

Dear sir / madam,

I have purchased tataelxsi stocks from icici direct which was linked with my icici savings account.

I have added funds from icici savings to direct (Demat account) and purchased...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
CNmisra
Aug 27, 2021
Sep 4, 2021
This thread was updated on Sep 4, 2021
Report
Copy

Rupees 826 has been deducted icici bank account

Address:BAHADURGARH HARAYAN 124507

I am chandra narayan mishra, Rupees 826 has been deducted from my account as (Dmc/IN[protected] DP Chgs till JUL-21) on 27-Aug-2021. I have an salary account, I am not using this demat account & asked for stop this demat account but branch denys always,

Icici representative asked me for damat that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile...
+1 photos
Helpful
4 other people found this review helpful
4 found this helpful
1 Comment
Report
Copy
Address:Ganeshan Enclave,uma nagar,old town, anantapur, andhrapradesh-515001

Hi Customer, your WalletAssist Plan will be renewed for another year. Membership fees of Rs 1899 will be charged on your ICICI Bank account as applicable - Team OneAssist...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suresh Bhargav
Aug 27, 2021
Aug 28, 2021
This thread was updated on Aug 28, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DMC charges from ICICI Bank

I have a salary account with icici and never applied for demat account. However inr 550.67 has been deducted from my account as charges till July 21 no deduction msg on phone and no intimation from icici.
I want my amount back. Please refund ASAP!...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aamir Syed
Aug 27, 2021
Aug 28, 2021
This thread was updated on Aug 28, 2021
Report
Copy

Balance showing negative

In my bank statement it shows rs.8000,
But i am not able to withdraw my money from atm or transfer online.

It shows available balance as -16000

I was planning to transfer the amount, and during that time it showed insufficient balance. And i check the site it shows
Available balance 8000
Total available balance -16000

Also when I try to login from NetBanking it shows available...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sumit Chourasia2
Aug 27, 2021
Aug 28, 2021
This thread was updated on Aug 28, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DP charge - Money deducted from account

Dear ICICI, How can you deduct money from my account without notifying me? Today i was just checking transactions of my account and found that Rs 500.67/- has been deducted from my account towards DP CHARGES TILL JUL-21 . You guys have mentioned clearly that there are no charges for demat account and it is absolutely free.

Request you to kindly return my money back. I am loosing trust on icici bank whether my money is safe...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy