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ICICI Bank Complaints & Reviews

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Updated: Feb 2, 2026
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ICICI Bank reviews & complaints page 208

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S
sureshgemini
Aug 17, 2021
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Tax saving Bonds Redemption

Dear Sir,
My friend Mr. Raghupathi purchased tax saving bonds from ICICI Bank with following details
1.122000 TSB-ONE Bond holder No[protected] certificate no 193454
Four bonds[protected] Face value Rs 5000x4=Rs 20000
2.072001 TSB-ONE Bond holder No[protected] certificate no 127867
Four bonds[protected] Face value Rs 5000x4 =Rs 20000
3.012003 TSB-ONE Bond holder No[protected] certificate No 76727br...
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Nitishbhardwaj1111
Aug 17, 2021
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Address: Muzaffarpur, Bihar

Why my amount was deducted under this following statements. Why i am getting all charges from my account? I asked about bajaj finserve and told me they authorized to deduct only loan amount, not any other charges. So, i move to call customer care number icici bank.
I need to know about the charges please help. And why you will charges like these under the name of "nach_ad_rtn_chrg~Bnk BFLo".

Please stop all these.

Regards.
Nitish Bhardwaj
Sep 25, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Aug 19, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (438992) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    K
    Konda Reddy Sathi
    Aug 17, 2021
    Resolved
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    Credit Card Transaction Withheld Due To Security Reasons

    Website: www.icicibank.com

    I'm trying to purchase a online gold from PhonePe (iOS application) today but every time it is showing transaction failed I tried for 4 times times all 4 times transaction was declined. Below is the message I'm receiving.

    "Dear Customer, your transaction of INR 63, 000.00 on ICICI Bank Credit Card XX9007 is withheld for security reasons. Please call our Customer Care."

    Kindly help and resolve my issue as soon...
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    V
    Vicks3004
    Aug 17, 2021
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    ICICI Bank FASTag Account linked to VRN MAT632129LPNJ8764 has been debited with Rs 290.00 for dispute on trip number [protected] on[protected]:15:58.
    I have notice that other vahicle caused problem which is in front of mine.
    Your roll plaza raised dispute wrong.
    Front vehicle don't have fast tag.
    He tooks his vehicle reverse.
    What is my role?

    What your team is working?? Raise refund of 290 Rs
    Otherwise I have to raise complaint against your company.
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (434170) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      B
      Balav4u
      Aug 17, 2021
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      I am Balakumaran V, My ICICI bank Account Number is[protected].

      On 25/06/2021 rupees
      826.00 has been deducted from my account as DMC/IN[protected] DP CHGS TILL MAY-21

      On 25/05/2021 rupees
      68.83 has been deducted from my account as DMC/IN[protected] DP CHGS TILL APR-21

      I never activated and used my Demat account till now.
      I did not receive any deduction message on my mobile.
      Please close this unauthorized Demat account and refund
      my money back immediately.
      ICICI Bank customer support has been notified about the posted complaint.
      Also, ICICI Customer support keeps rejecting the call after hearing my request twice on same
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (434299) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
      Balav4u's [Complaint's author] reply, Aug 20, 2021
      I cant see the email address. Can you please share the correct email
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        Praveen Singh Dhurwey
        Aug 17, 2021
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        Amazon pay ICICI credit card application rejected due to office address confirmation

        I applied for Amazon pay ICICI credit card a while back, after that I was contacted by the bank and in the video call they took my pan card and signature for document upload procedure. After that I was told that the its processing. After few days I got a call from someone saying that he is an ICICI bank employ and need to take photos in my office. I got suspicious because it was a no contact procedure. And then I contacted the customer care,...
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        Manikandan Raja2
        Aug 17, 2021
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        The bank, without any notice, charged Rs. 600 from my account as a debit card fee for the two months of July and June despite my never using the card or being told about this in the past. I have never encountered this strange fee and would like to get this resolved.

        DCardFeeXXXXJul21-Jun22+GST
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (433465) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          V
          Vishal Virat
          Aug 16, 2021
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          Debited amount for Expressions Debit card that I have not applied

          I Have recently opened a icici bank account before 1 month.Then after 10 days they debited 588 rs for the expression debit card.I didn't ask Expression debit card.please I want to return my Icici Expression debit card and refund my amount....
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          Pinky0812
          Aug 16, 2021
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          Resolved

          An amount of 826 debited without my authentication towards demat account, where i never wanted to opt for demat account in ICICI.When i called the customer service, very poor response.No one responded properly and placed my call on hold for hrs and i am completely fed up for their actions and still now the issue is not resolved
          Sep 24, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 17, 2021
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (433456) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            S
            suryad
            Aug 16, 2021
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            Address: Bangalore

            I have raised the request for PF transfer from ICICI Bank to my new organisation. When called the helpdesk they told to email to payroll.[protected]@icicibank.com and sendinf reminders to no one replies or even acknowledges the email.
            ICICI Bank customer support has been notified about the posted complaint.
            Aug 16, 2021
            Updated by suryad
            Please share the contact of next escalation
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              K
              karthiamul
              Aug 16, 2021
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              Poor employ response and work

              Address: icici bank, kovilpatti branch, Tuticorin district, Tamilnadu, India

              Icici bank, kovilpatti branch, Tuticorin district, Tamilnadu, India. I have the worst experience today. The branch employs slow processing and unnecessary customer waiting. today I recover my gold loan process some employ to start the process but intermediate he goes to attend to another customer. so we are waiting and wast for more than two hours. he is such an irresponsible employee. I am more disappointed with his attitude....
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              sarthya
              Aug 16, 2021
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              Resolved

              I have already closed my credit card and not been using it from last three years with no pending balance to be paid, but they charge me 590 per month which is the hidden charge it seems since last three years.
              Sep 16, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 16, 2021
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (431436) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
              The provided email by you is invalid
              What are these hidden charges. ICICI Bank is looting every time. Their credit card service is the worst experience ever I have. Since pandemic I have paid a lot of amount to them how to resolve same?
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                Bhrthgwd
                Aug 16, 2021
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                Address: Jayanagar Bangalore

                I would like to bring it to your notice that, the amount of rs 999/- has been deducted from my ICICI account and the transaction message says vsi/moneycont. Neither had i done any transaction, nor did I get any otp during the transaction. Iam also not a money control member for it to be a auto renewal. I have checked this when i was going through my account statement, the amount was debited 14 August 2021. Could you please assist me regarding this.
                Vsi/Moneycontro/[protected]/[protected]/

                Kindly help.
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (430663) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  A
                  Ashutosh Sabnekar
                  from Bengaluru, Karnataka
                  Aug 16, 2021
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                  Power Grid Bonus shares are not added to my portfolio. Reflecting as losses

                  I have a DEMAT account in ICICI Direct. I am allotted bonus shares in 1:3 ratio from PowerGrid. However, these are not reflected in ICICi Direct portfolio.

                  I checked their site, it says the ICICI Direct takes care of adding bonus shares and user should not manually add the shares. Same happened during Vishal Fabrics case too, i had to follow up and get it added. Did not expect this kind of behavior from ICICI Direct....
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                  S
                  Shoba Arumugam
                  Aug 16, 2021
                  Resolved
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                  Resolved

                  Dear sir,
                  A Withdrawal of INR 1399, has happened from my account on 5/8/2021 in the name of PPL/WPP_SR[protected]_ Renewal of Policy, Last years itself I clearly mentioned there should be no renewal of the policy, why every year you're deducting my money even though I said I am not interested. Last year when I came up with the same problem, the customer care representative said, once deducted we can't do anything, I agreed last year and kept quiet, asking them to cancel the policy, but this year also you're doing the same, and this is not fair. And I need a refund of money for this time.
                  Sep 24, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 17, 2021
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (433452) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    G
                    Ganeshba
                    Aug 15, 2021
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                    Agent named Gayathri called me and provided false knowledge on the card type by saying no joining fees & annual fees ... After kyc came to know that make my trip credit card assigned on my name which I don't like ... I have asked agent to cancel the card but she is adamant to do it . I wanted to cancel the application no[protected]... Please help
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (430653) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      anilkumarav
                      Aug 15, 2021
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                      Resolved

                      Dear Sir,

                      I have transferred AED 800 to my Emirates NBD bank on 5th Aug 2021. Transaction no - M2WR2868535.
                      However the subjective amount not credited at beneficiary bank till now.

                      I called the NRI customer care multiple times and not getting any resolution.
                      Please help.

                      Thanks and regards,

                      Anil
                      Sep 16, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 16, 2021
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (430649) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        Abhirajput098
                        Aug 15, 2021
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                        Address: VPO. PALUWAS,BHIWANI

                        I have been charged for expression debit card which i don't remember of requesting. They have charged me rs. 588.18 including taxes.. The message they sent were unclear.. They didn't tell me they were going to withdraw rs.588.18 from my account. Expression debit card request cancelling options were unavailable..
                        I don't need expression debit card as i already have basic debit card..
                        Please help me getting my money back
                        expression debit card cancellation and refund
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 16, 2021
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
                        Aug 29, 2021
                        Updated by Abhirajput098
                        No response form icici bank till now bad service ever
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                          I
                          Irfan khanji
                          Aug 15, 2021
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                          Address: Jammu Sarwal

                          Dear Sir/Mam,
                          We are new Sec-8 Based stratup located in Jammu. 20-25 days ago I requested your bank to open our organization account and submitted all formalities. One of your employee visited our office and said he is not satisfied with infrastructure of office.
                          You need to understand we have just opened our organization on[protected] and we are trying to make infrastructure better. Your employee said she is not satisfied with kyc. I want to ask you question here. If I'm providing you all the documents which you bank required to open an account. In 2021 when evething is digitise your bank is not able to cross-check our organization details.
                          Our organization is registered under companies act and we have all the documents for opening account.
                          Credence Outreach India Foundation's Corporate Identification Number is (CIN) U85300JK2021NPL012556 and its registration number is 12556.Its Email address is khanji.[protected]@gmail.com and its registered address is PLOT NO 60 JAMMU SARWAL COLONY JAMM
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (430650) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            Amit Gatte
                            Aug 15, 2021
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                            I had purchased a product with bajaj finserve loan and every 2nd of each month 2300 Rupees of EMI gets deducted so as usual on[protected] EMI of 2300 rupees was about to get deducted and, on[protected] I had balance of around 23, 084.62 Rupees and still on 12/08/2021 a deduction of 590 Rupees was done and it had remarks stating "NACH_AD_RTN_CHRG~Of Bnk BFLo~02AUG2" which seems obvious that it was for Bajaj finserve loan, this is ridiculous and insane. I never had any issue with ICICI bank until now and this is horrible, i want that charge to be reversed.
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 16, 2021
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (430646) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
                            Aug 17, 2021
                            Updated by Amit Gatte
                            How do i reach you out? it the reply that you guys provided looks like this "[protected]@icicibank.com"
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