Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated May 1, 2024
Complaints 23615
Resolved
14243
Unresolved
9372
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Bank
Customer Service Contacts

ICICI Bank Phone Numbers

Toll free
1800 103 8181
1995
934
1800 228 181
748
454
Phone
+91 22 2653 1414
902
551

ICICI Bank Website

ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 212

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
L
Lalit Sharma4
Jul 20, 2021
Jul 20, 2021
This thread was updated on Jul 20, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unknown loan credited to account

Address:Mumbai

Hi,

I received an from ICICI bank regarding Rs. 2000 that was credited to my account as disbursement for some loan I requested from Bhilai, Chhattisgarh. I never requested from any such loan from them.
There is also a loan account number mentioned in the email that I am unable to check online.

I tried talking to the customer service team for over an hour (had to call 5 times as I was just getting transferred...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SBI customer care
Jul 20, 2021
Report
Copy

Customer care number 74780253555

Address:Mumbai bandra kurla complex sector number 3

Online service centre toll free number [protected]...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
AkhileshM
Jul 20, 2021
Jul 20, 2021
This thread was updated on Jul 20, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fastag money not credited to bank account

I have closed my fastag customer ID 10877590 but remaining amount in associated fastag morte than 900 is not credited to my bank account....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tanvisp
Jul 20, 2021
Aug 6, 2023
This thread was updated on Aug 6, 2023
Report
Copy

Redemption Scici Deep Discount Bonds

Hi,

We have two Scici Deep Discount Bond of 1st September 1996 of 5000 each which redemption date is 1st September 2021. We tried to visit registered Scici office of Cuffe Parade which is mentioned on bond certificate but the office seems to me moved from there long back.
Also as enquired future we got to know Scici Limited is merged with Icici banks so tried contacting Icici BKC branch but can’t connect call.br...
+2 photos
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
P
parallelakash
Jul 20, 2021
Jul 20, 2021
This thread was updated on Jul 20, 2021
Report
Copy

What is ECSRTNCHG? Got debited 590 Rs.

My Account got debited with 590 as ECSRTNCHG on 7 July
2021 (ECSRTNCHGS050721_SR[protected], Please resolve this issue!!
my email is [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Senthilkumar_ksk
Jul 20, 2021
Jul 20, 2021
This thread was updated on Jul 20, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fastag blacklist removal poor service

Address:Hosur

I had a fast tag with icici bank customer id: 10016149 which was blacklisted due to tag issuance issues. I requested to close on 22/06/2021. Which is accepted and closed on 05/07/2021. On 06/07/2021 i received a refund also. But these people kept my vehicle KA53MB1420 in blacklist. They closed account but not removed it from blacklist with ncpi. (Govt authority) therefore reactivation of any new fasttag is not possible. I want to activate...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
ssmganapathy
Jul 19, 2021
Jul 19, 2021
This thread was updated on Jul 19, 2021
Report
Copy

ATM-withdraw amount not dispensed

I tried to with draw money from IOB ATM at sekkarakudi, amount deducted from account but ATM not dispensed the money...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shreyansh Gour
Jul 19, 2021
Jul 20, 2021
This thread was updated on Jul 20, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Account automatic Closed

I am customer of icici bank.Iopend icici mine saving account 3 months later same day I have done my video KYC officer say your KYC veifiys in 2 working days
But 25 days gone my KYC is Pending and my account was totally freezed. Then I go to branch and feel the form it was also rejected. And my account was closed automatically.Then yesterday (almost after 3 months) I get messages that my Video KYC verification Successful
I am...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Karthick Ponnusamy
Jul 19, 2021
Report
Copy

Complaint about unauthorised amount charging

Sir, with my knowledge the bank is charged a amount for (NACh_ad_rtn charges) I don't know why they charge for this I did not take any policeis loans but bank is continuously charge a amount like above mentioned for past two they changed 750 rupees and another thing there is no proper response from bank for that complaint...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hemanathen
Jul 19, 2021
Jul 19, 2021
This thread was updated on Jul 19, 2021
Report
Copy

My esc charges return RS:2950

Address:Nemur main road, Nemur, Villupuram

Am icici bank customer today 19/07/2021ecsrtnchg charged 582 and already 2500 debited in my icici account.i don't know what the charges ecsrtnchg... they the bank hit the charges without my knowledge and without any confirmation email or sms or any phone calls.please explain what the charge it is.this type direction is not good please return my charged amount.my email id is ([protected]@gmail.com)

Thanks& regards
...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vishakha Mirgule
Jul 19, 2021
Jul 19, 2021
This thread was updated on Jul 19, 2021
Report
Copy

Saving account amount deducted

Address:Gorai 2, Borivali(West)

An amount deducted from my bank account name undermentioned:
Vishakha Mirgule
Ac
Ifsc - ICIC0003337

Rs 590 has been deducted from my account on[protected] against
NACH_AD_RTN_CHRG~ADBLDESK~03JUL21~c4eb7db~PTMRB_PA.

Let me know why you are charging this amount from my account. What is
this charge for?...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Meet55555in
Jul 19, 2021
Jul 20, 2021
This thread was updated on Jul 20, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deducted amount from my account without my permission

Address:City Quadian ..... Distt gurdaspur... State punjab

Bank and customer relationship based on trust ...
Hidden and fake charges ruined that relation..

588 rs deducted from my account with no purpose.

(PICTURE DRCARD JOINFEE )

What the hell is this

Pay it back
Thanks...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sai Sateesh Dara
Jul 19, 2021
Jul 19, 2021
This thread was updated on Jul 19, 2021
Report
Copy

Dp chgs till mar-21 dr. 826.00

Hi There

I am SAI SATEESH DARA, I have an ICICI Account from more than 15 years.

I see that there is a Debit Transaction in my account, PFB.

27/04/2021 DMC/IN[protected] DP CHGS TILL MAR-21 Dr. 826.00

What is this about ? It looks like ICICI is doing this when they notice that, we are not logging into the account for a while.

Can you please credit the amount at...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Alluri Seetha Rama Raju yabbatam
Jul 18, 2021
Jul 20, 2021
This thread was updated on Jul 20, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

How to claim ashirwasd deep discount bond option I surrender

I purchased ashirwasd deep discount bond option I 15th July 1996. Now the bond natured date is 15 July 2021. But what is the surrender procedure of Ashirwasd deep discount bond option I and any customer care number of Ashirwasd deep discount bond option I redemption.....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nishant Saharia
Jul 18, 2021
Jul 20, 2021
This thread was updated on Jul 20, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Effected my credit score

I have asked ICICI bank to cancel my credit card and adjust my outstanding balance with the FD on which behalf i got my credit card. The customer care executive has assured me that it would take around 4-5 days to get my credit card cancelled and they also said that they would adjust the outstanding balance from my FD account. But till date they haven’t adjusted the FD amount with my credit card outstanding & my cibil score decreased. And...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
adasari
Jul 18, 2021
Jul 18, 2021
This thread was updated on Jul 18, 2021
Report
Copy

Surcharge for Fuel on Debit Card

Address:Bangalore

I have been charged Surcharge MCC 5541 for paying for fuel using debit card. Please reverse the same immediately. I can be reached on [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I
Ishaan .
Jul 18, 2021
Jul 18, 2021
This thread was updated on Jul 18, 2021
Report
Copy

Unapproved transaction occurred

Address:Jagadhri

An amount of ₹1477.31 under the name MSI/PYIMAGESEAR/ has been debited from my savings account on July 17. I have not approved this transaction via OTP or any other method of verification. This transaction is not under my acknowledgment, nor do I intend to do it. Please look forward into this grave matter asap. Thankyou....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Kittykills
Jul 17, 2021
Jul 18, 2021
This thread was updated on Jul 18, 2021
Report
Copy

590 Deduction

Website:ICICI

I had taken phone for 3749.89 on EMI.
From 27/5/20 every month ICICI is deducting 590 every month twice or thrice, And I have paid about 12000 for nothing, I do not understand, my EMI's were cleared last year in December, Please help me, They are deducting it every month, I am a student and I do not have so money to just spare for ICICI...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
Chinmaysonilevi
Jul 17, 2021
Jul 18, 2021
This thread was updated on Jul 18, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Debiting ECS charges despite of already paid my emi a day before the due date

Icici bank is deducting ecs charges daily and till now this greedy bank had already 500 rs ( 420+30+50) ... I had to withdraw all my money from the bank to save it from getting debited all to 0... And i already submitted the request of stopage of ecs charges and also submitted the request of emi closer ... And both of my request has been initiated and completed from the bank branch end but still when i added 50rs to check the ecs charges...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vijendra singhparmar
from Delhi, Delhi
Jul 17, 2021
Jul 18, 2021
This thread was updated on Jul 18, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Icici credit cards- unethical charges on card after full payment,which other cards never charge

Address:Icici r t nagar branch Bangalore

I have received a random call from [protected] number for card payment which is showing a spam call.
I immediately blocked all my cards.

In cards section I saw some unexpected charges even after full payment for 3008.

I called customer care and didn't found much help. Paid the unnecessary charges and asked them to close my account.
And they told we are not able to.

Asked them to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy