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ICICI Bank Complaints & Reviews

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Updated: Sep 24, 2026
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ICICI Bank reviews & complaints page 212

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M
mayurabhat55
from Bengaluru, Karnataka
Nov 12, 2021
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Address: Bangalore

Unauthorized money 124.57 is deducted from my ICICI Bank account. The required money for transaction in ICICI Direct is already added to the account. However, the money is still deducted.

EBA/NSE N 2021213/[protected].

Please refund asap.
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (724089) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    S
    Saikumar Chappa
    Nov 12, 2021
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    Address: Penta Village, Bobbili

    ICICI Bank — Unsuccessful Mobile recharge and Balance deducted

    Reference ID: [protected]
    Debit Account:[protected]
    Transaction Type: Prepaid Mobile Recharge
    Transaction Date: 12-Nov-2021
    Tansaction Amount: INR 379
    Transaction Status: Null/Empty
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (723109) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      V
      vicckeyajwani
      from Mumbai, Maharashtra
      Nov 12, 2021
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      Address: Mumbai

      I have four tax saving bonds 032002 -TSB THREE. I have not received the redemption amount which was due in 2005. Name of bond holder Vicky Malik which is my maiden surname. Certificate no 64708.

      Please advice what’s the status of these bonds and the amount owed to me.

      My email [protected]@gmail.com
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (723117) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        S
        sharmaji94
        Nov 11, 2021
        Resolved
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        Resolved

        Address: 155,Adarsh Chawl,Sangam nagar ,s.p road ,wadala (e),mumbai-400037

        Why my amount was deducted under this following statements. Why i am getting all charges from my account? I asked about bajaj finserve and told me they authorized to deduct only loan amount, not any other charges. So, i move to call customer care number icici bank. The ivr wanted me to enter my details so fast and then after a few seconds, it's automatically hang up.

        I need to know about the charges please help. And why you will charges like these under the name of "nach_ad_rtn_chrg~of Bnk BFLf~

        Please stop all these.

        Regards.
        Pintu Sharma
        [protected]@gmail.com
        Dec 14, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Nov 12, 2021
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
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          N
          nachiket.c
          from Thane, Maharashtra
          Nov 11, 2021
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          Address: Thane

          As i have told the recovery agent Vilas Shinde on 10-11-21 that i will get my car on Sunday that is 14-11-21 and ill do settlement process on 15th. As i have given my car to my relative. Despite that i am being continually harassed giving threats like we will come to your home then it will be not nice. Bank manager will then we don't know how we will treat you.
          Recovery Agent Vilas Shinde and his Bank Manager Anil.
          On top of that coming to my home unannounced, coming with 2 people at a time to intimidate, talking in high tone in passage. I would some solution on this despite me being in contact and telling them. Why are this threats give.
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (720430) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
          nachiket.c's [Complaint's author] reply, Nov 14, 2021
          Have done many times no response from icici bank only harrassment and giving threats, that's all icici bank does.
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            R
            RAJNEESH garg
            from BATHINDA, Punjab
            Nov 10, 2021
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            I am totally disapointed with icici bank refund my charges if my problem no solve 99 rs +17 charges my cust id[protected]

            #
            Worst bank   Replace all
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Nov 12, 2021
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (723150) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
            Nov 16, 2021
            Updated by RAJNEESH garg
            Icici[protected]
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              A
              adilhussain2173
              from kolkata, West Bengal
              Nov 10, 2021
              Resolved
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              Resolved

              Address: Mumbai

              My name is Md Adil Hussain having salary account in company (SLEEK) informing you that I got a letter from icici bank in this month regarding loan disbursement of Rs- 48, 499/- which is converted in 6 EMI & on 3rd November 1st EMI of Rs- 8, 465/- has been debited with auto debit mode, but I have not taken any loan or purchase any things in October month of Rs-48, 499/- But How it is possible that without any customer approval/OTP/confirmation/no any phone messages or emails, loan can be disbursed .

              I want the details of the loan from where, how, why and who's done this.

              This unacceptable thing happened in a reputed ICICI bank .

              Immediately Please look into this matter on a priority basis & cancel the consumer loan which is not done by me & return my debited amount of Rs-8, 465/[protected].

              I'm requesting you please stop the auto debit option first then cancel the loan process which is not done by me .

              called customer care, they are saying the branch will help you for the same, they ll provide you the cancellation form and do the needful, kindly but bank is not doing any things, kindly solve this issue as soon as possible.

              I have visited my 4 nearest ICICI branches (KOLKATA) and also visited ICICI back office (Landmark building Kolkata ), too many emails to ICICI customer care but I didn't get any help nor support from anywhere.

              Details.

              Loan Account Number - LCFMUM[protected]

              TYPE- CONSUMER FINANCE

              LOAN AMOUNT- Rs-48, 499/-

              TENURE-6 Months

              Kindly help me out with this, if there is any misunderstanding and return my hard earned money back and close this case as soon as possible.
              Nov 11, 2021
              Complaint marked as Resolved 
              Resolved thanks for your cooperation.
              ICICI Bank customer support has been notified about the posted complaint.
              Nov 10, 2021
              Updated by adilhussain2173
              Please help

              Nov 11, 2021
              Updated by adilhussain2173
              case resolved, please closed the complaint .
              Thanks for your cooperation.
              Verified Support
              Nov 12, 2021
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
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                A
                adilhussain2173
                from kolkata, West Bengal
                Nov 10, 2021
                Resolved
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                Resolved

                Address: kolkata

                My name is Md Adil Hussain having salary account in company (SLEEK) informing you that I got a letter from icici bank in this month regarding loan disbursement of Rs- 48, 499/- which is converted in 6 EMI & on 3rd November 1st EMI of Rs- 8, 465/- has been debited with auto debit mode, but I have not taken any loan or purchase any things in October month of Rs-48, 499/- But How it is possible that without any customer approval/OTP/confirmation/no any phone messages or emails, loan can be disbursed .

                I want the details of the loan from where, how, why and who's done this.

                This unacceptable thing happened in a reputed ICICI bank .

                Immediately Please look into this matter on a priority basis & cancel the consumer loan which is not done by me & return my debited amount of Rs-8, 465/[protected].

                I'm requesting you please stop the auto debit option first then cancel the loan process which is not done by me .

                called customer care, they are saying the branch will help you for the same, they ll provide you the cancellation form and do the needful, kindly but bank is not doing any things, kindly solve this issue as soon as possible.

                I have visited my 4 nearest ICICI branches (KOLKATA) and also visited ICICI back office (Landmark building Kolkata ), too many emails to ICICI customer care but I didn't get any help nor support from anywhere.

                Details.

                Loan Account Number - LCFMUM[protected]

                TYPE- CONSUMER FINANCE

                LOAN AMOUNT- Rs-48, 499/-

                TENURE-6 Months

                Kindly help me out with this, if there is any misunderstanding and return my hard earned money back and close this case as soon as possible.
                Nov 11, 2021
                Complaint marked as Resolved 
                Resolved
                ICICI Bank customer support has been notified about the posted complaint.
                Nov 10, 2021
                Updated by adilhussain2173
                Please provide the solution for this fraud which is done without my authorization.

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                  P
                  Priyanshi20
                  from Bengaluru, Karnataka
                  Nov 10, 2021
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                  I have been charged 590 rs unnecessary amount from my account in the name of NACH_AD_RTN_CHRG ADBLDESK
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (718319) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    P
                    Pradeepa Ganapathy
                    Nov 10, 2021
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                    Hello, I have been using ICICI Bank from 2005 and there was no obligation of minimum balance required for my account.

                    From Apr'21, MABchgs deducted from my account without even notifying me or sending me a message for the deduction . I thought that i might have bought something and forgot about it. When I checked the netbanking today, shocked to the core that it has zero balance.

                    It have never happened before and i was not made aware of any such charges, so why am i charged of something which i was not made aware of in advance . Please look into the matter and help me in getting a refund of my money as soon as possible .
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (718321) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
                    Pradeepa Ganapathy's [Complaint's author] reply, Nov 12, 2021
                    Is this [protected]@icicibank.com the correct email?
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                      R
                      red eyes
                      from Patrasaer, West Bengal
                      Nov 10, 2021
                      Resolved
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                      Resolved

                      Dear Sir,
                      I'm Sree Sarad p holding ICICI savings account for past 3 years. A/C#[protected] in Koramangala Bangalore.
                      Without any intimation my account has been debited. I have never come across something like this on a monthly basis.
                      Please take some action against the bank, if it is not complying RBI standards / guidelines.

                      MABchgs debitted 707.98
                      Dec 15, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 10, 2021
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
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                        M
                        Mohankakada
                        Nov 10, 2021
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                        I was working withdrawal ICICI Bank as Wealth Manager and its been 5 years since i moved out of organization and still my PF amount not released by the company i had sent emails to HR for the same no response details as below.

                        Request your kind intervention.

                        EMP ID : 354894
                        PF Number : MHBAN[protected]
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Mohankakada,

                        We're sorry to hear about your concern. We have intimated the concerned officials in ICICI Bank to connect with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
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                          M
                          Mirza Arsalan Baig
                          Nov 10, 2021
                          Resolved
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                          Resolved

                          590 rs. In name of ECSRTNCHG has been deducted without any notice. My all payments are paid and no dues are left. Kindly resolve my issue. No response from Customer Care.
                          Dec 12, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 10, 2021
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (718298) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            B
                            bishal sarkar95
                            from Kolkata, West Bengal
                            Nov 10, 2021
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                            Address: Akra Krishna nagar, kalupara, Akra Krishna nagar, kalupara, Purushottam Enterprise

                            Dear Sir,
                            I'm Bishal Sarkar holding ICICI savings account for past 4 years. in west bengal kolkata.
                            Without any intimation my account has been debited. I have never come across something like this on a monthly basis.
                            Please take some action against the bank, if it is not complying RBI standards / guidelines and also return my money.

                            my mail id. [protected]@gmail.com
                            ICICI Bank customer support has been notified about the posted complaint.
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                              B
                              bishal sarkar95
                              from Kolkata, West Bengal
                              Nov 10, 2021
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                              Address: Akra Krishna nagar, kalupara, Akra Krishna nagar, kalupara, Purushottam Enterprise

                              Dear Sir,
                              I'm Bishal Sarkar holding ICICI savings account for past 4 years. in west bengal kolkata.
                              Without any intimation my account has been debited 708 rs. I have never come across something like this on a monthly basis.
                              Please take some action against the bank, if it is not complying RBI standards / guidelines. and return my money also.
                              ICICI Bank customer support has been notified about the posted complaint.
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                                S
                                ShirajShiraj
                                Nov 10, 2021
                                Resolved
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                                Resolved

                                My sip amount dated 7th of every month due to some holiday they submitted on 6th of That month, how can I maintain balance because my salary not credited that time when this happen and my salary credit every month of 6th, I need my money back.
                                "ECSRTNCHGS061121_SR[protected] deducted 590
                                Dec 12, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 10, 2021
                                ICICI Bank Customer Care's response
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (718318) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  R
                                  RasmiRanjanPradhan
                                  Nov 9, 2021
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                                  ICICI Credit Card is Charging Hidden Charges Like Interest on Interest. We have Purchase No Cost EMI Product.
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (716699) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    T
                                    TanviDesai
                                    Nov 9, 2021
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                                    I made a transaction on my credit card for Rs. 12910 on April 17th, 2021. Requested to convert it to EMIs for 6 months. The merchant issued a refund of Rs. 8545 on the 20th of December. ICICI has still charged me the entire amount. Now they are asking me to pay the entire amount without any answers on where the refund has been used by the bank. No answers and no direction as to who can answer this.
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (715589) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      H
                                      Hog Wild Traveller
                                      Nov 9, 2021
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                                      Hi,

                                      I have a policy with name ICICI PRU Smart Life with policy Number : 33374323. EMI use to deduct on 29th of every month and I missed to maintain balance but I deposited the emi on same day with the link provided and Bank deducted the amount without any notice for 2 days(590/-) per day.

                                      Can you please explain me what is the fine for one day delay in policy amount submission?
                                      and without my notice and consent how can you deduct amount from my bank account.
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (715593) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
                                      Hog Wild Traveller's [Complaint's author] reply, Nov 11, 2021
                                      I received email from [email protected] but their response was not satisfactory as they informed me for dishonored transaction I have to clarify from bank. They asking me to concern with the bank but as I know without my consent bank can not deduct any amount until there is request raised to deduct. Will you help me in this because I don't want to go here an there and don't want to round and round between ICICI Bank and ICICI Prudential life insurance.
                                      NO one is helping me and I will raise it on twitter and other social apps as well thanks for the great greatbgreat help
                                      and congrats loosing one more customer. I will pause all the services with bank after getting good help from icici
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                                        B
                                        bishal sarkar95
                                        from Kolkata, West Bengal
                                        Nov 9, 2021
                                        Resolved
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                                        Resolved

                                        Address: Akra Krishna nagar, kalupara, Akra Krishna nagar, kalupara, Purushottam Enterprise

                                        Hello My Self Bishal Sarkar,

                                        Am an icici bank customer. Yesterday[protected] ecsrtnchg charged 590 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com

                                        Thanks & regards,
                                        Bishal Sarkar
                                        Dec 15, 2021
                                        Complaint marked as Resolved 
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 10, 2021
                                        ICICI Bank Customer Care's response
                                        Dear Customer,

                                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                        Regards,
                                        ICICI Bank Customer Service Team
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