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ICICI Bank Complaints & Reviews

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Updated: Jun 2, 2026
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ICICI Bank reviews & complaints page 210

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G
GPV Royal\'s
Aug 13, 2021
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I Am worked before 3 months back in Apollo Pharmacy Ltd Now I Reject my job Due To Some Personal Reasons In That Time My Bank Account is Freeze please Unfreez my Bank account and before send the mail to my account freeze reasons to my mail id thanking you sir
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (422888) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    Paramveer92
    Aug 13, 2021
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    I open my account online in march 2021. And i submitted my kvc documents in branch now a month later my transaction is still failing. My money is stuck in my account. I visited several times in branch but they always makes excuses. Please help
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (422914) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      mohammed yasik
      Aug 12, 2021
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      Address: Coimbatore

      Due to some health issues, I am unable to do business for the past 2 years so that is the reason I did not maintain any amount
      just now I am cured of health issues and plan to renew my business and I deposited 214000 on my account

      The bank has deducted the amount of Rs 1180 x 22 months - a total of 25, 960 for not maintaining the minimum balance without any prior notice.

      The bank is not regular in sending SMS for debiting any amount from my account.

      I haven’t received any SMS for any deductions and they continue to deduct money as per their discretion.

      I also was not made aware of some penal charges getting deducted.

      So please do help me on amount refund so that it would help me alot
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (422924) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        Kishore Kumar P
        Aug 12, 2021
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        Hi team,

        My account marked lean without any info so that I stopped adding money in my account and trying to get the problem to rectify.Then finally bank accepted its was done my mistake then they in freezes my account immediately I transferred 10k then I got charged Rs 600 + as a mba charges them again I transferred 2.40 lakh again charged mba charges. Help me to get my money back.

        Kishore
        [protected]
        [protected]
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (421037) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          D
          Dhanush Rockz
          Aug 12, 2021
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          Address: Chennai

          Dear Sir,
          I'm dhanush holding ICICI salary account for past 3 years.
          Without any intimation my account has been debited. I have never come across something like this on a monthly basis.
          Please take some action against the bank, if it is not complying RBI standards / guidelines.
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (421117) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
          how to solve that. pls guide me.
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            S
            Siluveru Murali
            from Thiruvananthapuram, Kerala
            Aug 12, 2021
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            Address: chennai ambattur branch icici recovery

            Hi Sir,

            I have been with icici from 7yrs and they tell me as valuable customer and approach me for taking loans...i have my salary account, home loan account, personal loan account, credit card, mutual funds, term plans in icici ban. i haven't paid my credit card bill for last month, out of all these those are with icici as i have not paid my bill for one month they have been charged me with fine and intrest amount and late payment fee as well besides everyday they are calling for 20-30 times and threatning me and the as next bill got generated and due date was on 12th aug2021 even before i cross my due date they have made my savings account with -ve balance that is more than my current outstanding.

            my question is
            1) last month credit card bill i havent paid an you have have charged me for that and generated new bill that has to be paid by 12aug2021, why did you people made my account with -ve balance before due date?
            2) Even after making previous bill payment why people are calling me and threatning me which has made me to get heart attack.
            3)employees are behaving like goons are you people hiring goons or professionals.
            4) Govindhu swamy chandra shekar and pasunithi Nagarani has wrongly guided me which lead to extra amount payment
            Sep 16, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 16, 2021
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (430725) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              M
              Murali_smt
              from DINDIGUL, Tamil Nadu
              Aug 12, 2021
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              Address: ICICI Bank Ltd, Trichy - CantonmentICICI Bank Ltd., 52, Heber Road, Espee Complex, Cantonment, Opp. Dist. Court, TrichyTrichyTamil Nadu, 620001

              Dear Sir,
              I'm Muralitharan holding ICICI salary account for past 5.5 years. A/C#[protected] in Trichy Cantonment Branch.
              Without any intimation my account has been debited. I have never come across something like this on a monthly basis.
              Please take some action against the bank, if it is not complying RBI standards / guidelines.

              11-08-21 MABChgs-July21+GST Dr. 686.12
              12-07-21 MABChgs-June21+GST Dr.145.34
              11-06-21 MABChgs-May21+GST Dr.14.30
              18-05-21 MABChgs-Apr21+GST Dr. 6.00
              26-04-21 MABChgs-Mar21+GST Dr.9.38
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (420272) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                P
                PRIYARANJAN RAJ
                Aug 11, 2021
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                Address: Chak manatu palamu 822123

                Customer account opening option kab ayega sir hamlog paresan h
                BC Priyranjan kumar
                Id[protected]
                Mo- [protected]
                Chak Panchayat block Manatu
                Dist-Palamu. 822123
                Dely tarangection karte h
                Sep 14, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 14, 2021
                ICICI Bank Customer Care's response
                Dear Customer,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
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                  M
                  MORVEN ABRAHAM
                  Aug 11, 2021
                  Resolved
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                  Address: ICICI BANK LTD. K H ROAD BANGALORE

                  Sir, I have invest three policy online in year 2020 which name is india Growth Fund one time investment and you get 14% interest from ICICI Bank officer Bangalore that amount is 20 lacs then I agreed. After few day I get a certificate which mentioned in icici prulife insurance then I ask that officer what is this certificate is icici prulife signature insurance then he told me ignore it that certificate issued by corporate office we issue to u another certificate till date they not issue. So many times I send a mail, whatsapp and a phone call but till date he say that plan is igf plan.
                  After some time call from corporate office for pay your installment premimum then I told him I invest igf plan which is one time investment they not agree. I contact my icici bank manager Bangalore but there side no response he ignore me that officer also same reaction.
                  Police no.-1.73341293, 2. 74214350, 3. 74214350
                  Sep 18, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 14, 2021
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
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                    B
                    bidjfianfisbwodfnsj
                    Aug 11, 2021
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                    On August 8th 2021, a cafe in Jubilee Hills deducted ₹42280 instead of ₹4228 from by HDFC Debit card and gave me a void sale receipt and said it will take 24hours to credit in my account. As I post this on 11th August 2021 the money still has not been credited and the cafe management says that it’s stuck in transaction at their bank ie ICICI. Pls advice as this is a big blunder and can’t be ignored for so long.

                    Regards.
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (419443) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      D
                      Aug 11, 2021
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                      Address: india

                      Hello ICICI,

                      Every month 100rs debited in my account under IPRUGTP-NCA-SR[protected]SI.

                      With out my approve or declaration/apply you deducted Every month 100rs. Recently i noticed. please stop the deduction and reverse the my money.

                      This is very shame to you.

                      please solve the request.
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (419514) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        T
                        Tamil Dubsmash Pro
                        Aug 11, 2021
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                        Resolved

                        Address: Moti Towers, 131/2A, Old Mahabalipuram Rd, Perungudi, Chennai, Tamil Nadu 600096

                        ICICI deducts MAB charges without intimating regarding the debit. Even though this is salary account from 2019 and they have removed it as a salary account without intimating the customer and It was opened on zero balance I didn't get any information if they are converting the salary account to normal saving account.

                        My account was debited as MABchgs-Jul21+GST

                        I have lost a lot my money...

                        I need to close this bank account...
                        Sep 13, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 12, 2021
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
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                          S
                          Saudamini93
                          Aug 11, 2021
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                          Resolved

                          Hi Team,

                          My bank credited a payment to your account however it was shown that payment failed and my Zara order couldn’t be placed.

                          Dear Customer, Your transaction of Rs 1280 from ICICI Bank was successfully credited to the beneficiary CITRUS SOLUTIONS PVT LTD account XXXXXXXXX1465 on 11/08/2021 11:32:49 with RRN[protected]. In case the beneficiary has not received the amount, then please share the reference number with the beneficiary, to check with their bank.
                          Sep 17, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 11, 2021
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (i417703) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            S
                            Sampath kumar861
                            Aug 11, 2021
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                            Resolved

                            Address: ICICI bank ,outer ring road ,marthahalli,bangalore 56003737

                            Hi,

                            Recently from my account 690/- deducted towards DEMAT account (DPS charges) even without requesting to open demat account.

                            When I visited icici bank branch, manager (madavi gupta)without resolving the issue she is yelling towards customer

                            I requesting please take nessary action on manager
                            Sep 16, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Aug 11, 2021
                            Updated by Sampath kumar861
                            Issue not resolved
                            Verified Support
                            Aug 11, 2021
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (417695) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              C
                              chakri rao
                              Aug 11, 2021
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                              Hi ICICI Team,

                              My account has been detected with the surcharges MCC 9541 on August 8th 2021.
                              Account Number :[protected]
                              Can you please check and confirm whether the surcharges will be applicable going forward
                              Thanks
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (417686) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                Apoorva88
                                Aug 11, 2021
                                Resolved
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                                Resolved

                                AN AMOUNT OF RS : 999/- was deducted from my ICICI account with the name of VSI*WWW MONEY. I didn't authorize this transaction by any means (OTP or monthly subscription).

                                OTP for the transaction was also not asked for approval, how was the transaction approved?

                                Only support that is to block the account?

                                Please share this complaint with the respective teams and share the required information with me.
                                Sep 11, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 11, 2021
                                ICICI Bank Customer Care's response
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (417675) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  Balakrishna Cheeniyil
                                  Aug 10, 2021
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                                  From past 15 days I am trying to buy a share named VERITAS India through my trading account in icici direct. It's hitting lower circuit everyday
                                  I wrote to help desk who never resolved my issue. Kindly help me out
                                  Regards
                                  Balakrishna C
                                  ICICI Bank customer support has been notified about the posted complaint.
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                                    Krithika Alva
                                    from Bengaluru, Karnataka
                                    Aug 10, 2021
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                                    Address: bangalore

                                    While ordering food from zomato using icici upi id, amount of Rs.416.50 has got deducted twice from the account.

                                    upi reference number1:[protected]
                                    upi reference number2:[protected]
                                    ICICI Bank customer support has been notified about the posted complaint.
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                                      maddina prudhviram
                                      from Chennai, Tamil Nadu
                                      Aug 10, 2021
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                                      Why do someone charge ₹590 as ECSRTNCHGS for the transaction amount of ₹120. Ridiculous. Also no intimation inform of SMS whatsoever. After checking statement itself i get to know. Whats this anyway.
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (414360) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        Anirban Chakraborty99999
                                        Aug 10, 2021
                                        Resolved
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                                        Resolved

                                        Address: 29A Ballygunge circular road Aishwarya apartment, kolkata 700019

                                        Respected Sir/Madam,

                                        I would like to inform you that I never hold any ICICI Bank credit card as mentioned in my CIBIL report.

                                        Kindly remove the below mentioned ICICI Bank credit card details from my CIBIL record and rectify the same immediately.

                                        Name : ANIRBAN CHAKRABORTY
                                        Pan Number : AKIPC2382D
                                        Details to be updated with CIBIL : Remove the below mentioned card which does not belong to me.


                                        My CIBIL control number: 3, 966, 637, 785

                                        My address is wrong, phone number is wrong, icici bank details is wrong, passport number is not correct, kindly help me to resolve this matter

                                        Kindly call me if you have any query about this matter.
                                        [protected] is my number

                                        Kindly acknowledge.

                                        Thanking you,

                                        Yours faithfully,

                                        --
                                        Anirban Chakraborty
                                        Executive Assistant
                                        Accord Capital Markets Pvt. Ltd.
                                        29A, Ballygunge Circular Road
                                        Aishwarya Apartment, 1st Floor
                                        Kolkata - 700019
                                        Mobile - [protected]
                                        Sep 18, 2021
                                        Complaint marked as Resolved 
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 11, 2021
                                        ICICI Bank Customer Care's response
                                        Dear Customer,

                                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                        Regards,
                                        ICICI Bank Customer Service Team
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