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ICICI Bank Complaints & Reviews

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Updated: Jan 2, 2026
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ICICI Bank reviews & complaints page 206

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A
Ashok280297
Aug 20, 2021
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Address: Vill+post Jalalpur, P.s. tekari dist-gaya

An amount deducted from my bank more times in rs590
Ashok kumar
Ac:[protected]
Ifsc - icic000

Rs 3500 something has been deducted from my account on[protected] against nach_ad_rtn_chrg~adbldesk

Let me know why you charging this amount from my account. What this is charge for?
My account has been salary account
.And not done any nach from my side
So, how nach create and deduct balances from account, please check and refund my amount.
Kindly refund my money otherwise i will file a compliant in consumer forum.
Thanks & regards
Ashok kumar
Gaya bihar
+1 photos
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Aug 23, 2021
Updated by Ashok280297
Hello sir
When my complain resolve please do fast
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    KavithaSumma
    Aug 20, 2021
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    Auto deduction of money from my saving account

    Dear sir,
    A Withdrawal of INR 1899, has happened from my account on 18/8/2021 in the name of PPL/WPP_SR[protected]_ New Policy. I have not subscribed to any new policy nor they have given any policy related details at the time of account opening to me. It is unfortunate that ICICI is playing with customers money without getting any consent from them. Kindly cancel this policy. I have not authorised for any policy & I request the concerned...
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    kavitha marimuthu
    Aug 20, 2021
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    Resolved

    Dear sir,
    A Withdrawal of INR 1899, has happened from my account on 18/8/2021 in the name of PPL/WPP_SR[protected]_ New Policy. I have not subscribed to any new policy nor they have given any policy related details at the time of account opening to me. It is unfortunate that ICICI is playing with customers money without getting any consent from them. Kindly cancel this policy. I have not authorised for any policy & I request the concerned authority look into this and release the money back to my account.
    +1 photos
    Sep 25, 2021
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 21, 2021
    ICICI Bank Customer Care's response
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (444666) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      A
      anki0893
      Aug 20, 2021
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      There have been 3 debit transactions from my account with ECSRTNCHGS 100821_sr7684201 transaction id .

      11 aug - 315.52 rs
      12- aug- 0.01 rs
      19 aug - 274.45

      I dont have any idea about from where and why this is happening.
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (442590) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        J
        Aug 20, 2021
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        I also would like to bring it to your notice that, the amount of rs 999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. I have checked this when i was going through my account statement, the amount was debited on 11th dec.2019. Could you please assist me regarding this. Please find the attachment regarding the same.
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (442266) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          S
          Satyaki Sana
          Aug 20, 2021
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          Today My Account got debited with 500 Rs as ECSRTNCHGS 050821_sr...GST .Please refund my amount and do needful.
          Thanks & regrads
          Satyaki Sana
          ICICI Bank customer support has been notified about the posted complaint.
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            S
            Satyaki Sana
            Aug 20, 2021
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            I was supposed to pay my emi to HDB Financial loan on august 2nd, 2021 but the auto-debit never happened. After waiting for long, I transferred the emi amount manually on august 5th, 2021 to the respective HDB Financial loan account number. On august 5th 2021 I received a notification from icici stating that due to insufficient balance ecs could not be processed. I checked with my HDB Financial loan on this and they have received the required emi amount. But I can see that inr 590 has been debited with the transaction code as 'ecsrtnchgs02082_sr[protected]' on august 5th, 2021.

            None of the customer care numbers are working and i am unable to report this issue.

            My Account got debited with 590 Rs as ECSRTNCHG.Please refund my amount and do needful.
            Thanks & regrads
            Satyaki Sana
            Sep 22, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 20, 2021
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (442271) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              S
              Sunil yadav1991
              Aug 20, 2021
              Resolved
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              Resolved

              This is Sunil yadav having a account in ICICI bank from last 5 years. I have complaint so many times that my account is debited with rs826. My status is showing that my problem is resolved but nobody called me and my money is still not credited. This is a serious issue. Plz take it seriously otherwise I will have to take a serious action. Plz resolve it as soon as possible.
              Sep 28, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 21, 2021
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (444670) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                M
                madhu suresh
                from Pune, Maharashtra
                Aug 19, 2021
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                Resolved

                I transferred Rs XXXXX through IMPS on 19-Aug-2021 from ICICI A/C to Karnataka Bank

                The amount did not get credited to the Beneficiary Account neither was refunded back to my account.

                But I got a message that said

                "Dear Customer, IMPS Txn Ref[protected] for XXXX is timed out at Beneficiary Bank on 19-Aug-2021. Txn status will be updated by Bene Bank in 3 working days.."
                Sep 28, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 20, 2021
                ICICI Bank Customer Care's response
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (442591) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  R
                  Rajkumar Boddupalli
                  Aug 19, 2021
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                  Wrong entry of overlimit fee on my credit Card was charged

                  Address: ICICI Bank credit card

                  Hi ICICI Bank,

                  Ref :000VDaGH9E4KT4CU:Level1Complaint / Credit Card

                  I Rajkumar customer since 9+ years holding ac no 059*****1634, and using credit card no : 4375****1004 for long time till now there was no problem actually My credit card limit is 33k and i have always paid my Bills before due date till now no late payment. You can see my credit rating and u can confirm My history . Coming to the issue, I didn't...
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                  ammu amith
                  Aug 19, 2021
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                  I applied for a credit card with icici bank and it was rejected and i didnt receive any reason for that .my credit score is well above 800 and having a reputable profession and stable job.i need to know about the reason for rejection
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (439597) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    C
                    Chinmayee Dixit
                    Aug 19, 2021
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                    Address: ICICI Bank

                    I am Rabindranath Dixit. I have purchase a bond from icici Ashirwad Deep Discount Bond(option 1) in 1996, for 25 year. The purchase amount was 5120 and the maturity price is 200000lakh. When i claim for the redemption they said that they have not the authority to give my money.
                    My bondholder no. 1261-945.
                    Name: Rabindra Nath Dixit.
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (438991) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      D
                      Divya Murali
                      Aug 19, 2021
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                      Hi

                      Name : Divya D
                      Account number : [protected]
                      Contact no. [protected]
                      Email address - [protected]@gmail.com

                      We gave an account closure request on August 11th. They asked us to fill out all mandatory fields and again the same was done and the account closure form was sent back on 15th august. We were assured to get a reply by two working days but still we have not heard from them. Most important thing is Demat and the trading account was opened without our knowledge. We have not given any such request to open the demat account. So kindly close the account. Herewith i am attaching the account closure form for your reference.

                      Regards
                      Divya D
                      ICICI Bank customer support has been notified about the posted complaint.
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                        S
                        Sa vanjari
                        Aug 19, 2021
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                        Address: AT post kumbhari tal dist solapur

                        Dear sir,
                        I had work icicibank date of joining[protected] and last date[protected].name shrikrishna vanjari emp 432940.disgnation -(SHG) i need work experience letter

                        Regards
                        Shrikrishna vanjari
                        Mob [protected]
                        Add At post kumbhari, dist solapur (mh)
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Sa Vanjari,

                        We're sorry to hear about your concern. We have intimated the concerned officials in ICICI Bank to connect with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
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                          R
                          Rawnac
                          Aug 18, 2021
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                          Resolved

                          Hello, I have recently opened an account with ICICI Bank and there was no obligation of minimum balance required for my account.Yesterday 550.02 rupees was deducted from my account under the MAB chgs, without even notifying me or sending me a message for the deduction . I thought that i might have bought something and forgot about it but in the statement today i received, it displayed that i have been charged for something spelt as MAB chgs . It have never happened before and at the time of opening my account i was not made aware of any such charges, so why am i charged of something which i was not made aware of in advance . Please look into the matter and help me in getting a refund of my money as soon as possible .
                          +2 photos
                          Oct 4, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 20, 2021
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (442270) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            D
                            Deepak VIIT
                            Aug 18, 2021
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                            Dear Team,

                            Amount Paid: 14820

                            Please refer below details.

                            Unit: - Zomato Limited – IPO

                            Application No.: 44405489
                            Name: C DEEPAK
                            Folio No / DP CLIENT ID.: IN[protected]

                            Bank Name - ICICI BANK LTD

                            Account No. –[protected]

                            Please note that above mentioned investor had applied through ASBA Mode and the above mentioned application was not successful in the captioned IPO. However, the application amount is still blocked in investor’s saving account.

                            Request you to kindly unblock this amount at the earliest and confirm the same.
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (436755) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              B
                              Balasundaram134
                              Aug 18, 2021
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                              Resolved

                              There is an unauthorised deduction of Rs 999 from my account with below details

                              16/08/2021 MSI/PAY WWW MON/[protected]/948418/

                              There is no clear information of this transaction
                              I did not authorize this transactions
                              No OTP was received

                              Please look into it.
                              Oct 4, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 18, 2021
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (436705) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                A
                                ArnikaAshwin
                                Aug 18, 2021
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                                Resolved

                                Address: Bangalore

                                As an employer, we are not getting support from the Multi Wallet Card team. There are no responses to our queries. We have unresolved issues open for more than 1 year!!
                                The team change is not updated to us. Somehow we manage to find out on our own about the new team. The new team turns out to be worse than the one before. They do not answer calls/revert to any mails. They are treating their corporate customers this way. God knows what the retail customers must be going through!!
                                To top it all the "complaints" section on their website doesn't even cover the MultiWallet card in their categories. So I cant even raise a complaint through their site. There is absolutely no contact person/call center person available to guide. Every call center number has only IVRS running. Makes we wonder are we banking with robots??!!
                                Totally frustrated with this experience!
                                Sep 19, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 18, 2021
                                ICICI Bank Customer Care's response
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (436595) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  S
                                  saran84siva
                                  Aug 18, 2021
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                                  Address: Icic bank Besant nagar branch chennai

                                  ICICI bank deducted MAB charges without intimating regarding the debit. This is salary account and I don't know if they have removed it as a salary account without intimating me via anything such as SMS or email or phone call. This was a zero balance account and I didn't get any information if they are converting the salary account to normal saving account.

                                  It deducted my MAB charges for the month of March, April, May, June on the below dates. I lost Rs 1644 in total from my account.
                                  Value Date Transaction Date Cheque Number Transaction Remarks Withdrawal Amount (INR )
                                  26/04/2021 26/04/2021 - MABchgs-Feb21+GST 250.30
                                  26/04/2021 26/04/2021 - MABchgs-Mar21+GST 248.03
                                  18/05/2021 18/05/2021 - MABchgs-Apr21+GST 248.54
                                  11/06/2021 11/06/2021 - MABchgs-May21+GST 275.40
                                  12/07/2021 12/07/2021 - MABchgs-Jun21+GST 292.39
                                  11/08/2021 11/08/2021 - MABchgs-Jul21+GST 303.44
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (436383) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    Vijay2649
                                    Aug 18, 2021
                                    Resolved
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                                    Resolved

                                    Address: Toll Plaza at Devanahalli

                                    My Regd mobile number is [protected]. My vehicle is Maruthi Omni bearing Registration Number KA 02 MB 8412. I have purchased fastag from Karur Vysya Bank, Nagasandra Circle Branch at Bangalore. I deposited Rs 600 in the Karur Vysya Bank, Nagasandra Circle Branch for which the bifurcation was Rs 100 charges or fee to issue fastag. Rs200 is refundable deposit and Rs 300 in my account to be used for payment at Toll plaza.
                                    On[protected] around 9.30 am I crossed the Devanahalli Toll plaza in my Maruthi Omni bearing Registration Number KA 02 MB 8412 to go to Chikballapur. Toll was collected from my fastag.
                                    The same day around 5 pm I returned from Chikballapur and wanted to go through Devanahalloi Toll plaza. I was Shocked to hear there was no balence. I WAS MADE TO PAY Rs 190 and cross the toll plaza.
                                    How the 300 Rs could not allow me to cross Devanahalli Plaza within 24 hours only for one up and down journey is a mystery. This is broad day light Robbery. How to get my amount refunded is not known to me. My email Id is [protected]@yahoo.com. If I dont get a reply, I will send this email to National Highways Authority of India and complain this DAY LIGHT ROBBERY by the Fastag.
                                    +1 photos
                                    Sep 22, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 18, 2021
                                    ICICI Bank Customer Care's response
                                    Dear Customer,

                                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                    Regards,
                                    ICICI Bank Customer Service Team
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