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ICICI Bank Complaints & Reviews

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Updated: Feb 2, 2026
Complaints 23771
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14308
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ICICI Bank reviews & complaints page 206

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V
Vipulzpatel
Aug 23, 2021
Resolved
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Address: 10. Krishna apartment. OPP.chamak China, thakkarnagar me vasundhara flats Ahmedabad 382350,

Nov letter nathi malyo lone ac number
LTABD[protected]
Mobile number [protected]
Sep 25, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Aug 23, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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    Ashutosch Kakade
    Aug 23, 2021
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    Address: [email protected]

    Bondholder No 1499-175 certificate number 478404
    Please send procedure for redemption.
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (448931) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      Aishwarya_2205
      Aug 23, 2021
      Resolved
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      I ordered some essentials from Big Bazaar on 19th July 2021. There was a refund that was initiated for ₹ 540.40 and it was claimed that I will receive it by 29th July 2021. My order ID is[protected]. Till date, I haven't received the refund. I contacted the customer support of Big Bazaar nd they claimed that the refund has already been given but it isn't been reflected in my bank account. They provided me with the needful information of the refund already been given. I will be attaching the screenshots and expect to get my refund ASAP.

      The ANR No. for the refund is[protected].
      Oct 6, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 24, 2021
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (452126) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        N
        Niraj89balodi
        Aug 23, 2021
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        Website: Fastag

        I have received 2 messages on 21 Aug and 22Aug that Rs. 145 has been deducted from my fastag account as toll changes from below locations:

        21Aug2021 at 7:25 PM and Txn ID[protected]fP - Rs.145 deducted.
        22Aug2021 at 9:20AM and Txn ID 831692960416081880542fP - Rs. 145 deducted

        This is highly surprising, request you to kindly resolve and give me the written confimation how this happen alog with this refund the amount.
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (448841) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
        Unable to see your e-mail ID its coming up : [protected]@icicibank.com
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          ashishvermaz
          Aug 23, 2021
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          From last couple of weeks I am observing that my amount was deducted under this following statements. I am not aware of why am getting all charges from my account?

          I move to call customer care number ICICI bank. The IVR wanted me to enter my details so fast and then after a few seconds, it's automatically hang up.

          I am really fed-up of this deduction. I really don't have an idea from which source this amount is getting deducted.
          Please find my deductions for reference.

          NACH_AD_RTN_CHRG-Of Bnk BFLo-02AUG21-783

          contact number:[protected]
          [protected]@gmail.com
          Oct 3, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 24, 2021
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
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            A
            A Jy Brahma
            Aug 23, 2021
            Resolved
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            Resolved

            Dear Customer, transaction of INR 399.00 done on ICICI Bank Account XX725 on 11-Aug-21. Info: VIN*GOOGLE K. The Available Balance is INR 4, 622.61. Call on 18002662 for dispute or SMS BLOCK 725 to [protected] .
            Oct 6, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Aug 23, 2021
            Updated by A Jy Brahma
            Why is it marked resolved as soon as I uploaded the complaint whereas it is not resolved
            Verified Support
            Aug 24, 2021
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (452109) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              H
              Harry 96
              Aug 23, 2021
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              Credit card bill still showing outstanding

              Today i paid my credit card bill but it still showing me the same outstanding balance someone please help me with this...
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              Gaurav428862
              Aug 22, 2021
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              Address: Ahmedabad

              From several times cut huge amounts from account without informing.. two days ago deducted amounts two times in a same day with the name "nach_ad_rtn_chrg of bnk bflf"..
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (448843) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                P
                Pawan Agrawal1
                Aug 22, 2021
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                I have Deep Discount Bonds. I want payment. Kindly advice me the procedure to get the payment. Also advice the Tax Liability. My email ID COOL.[protected]@REDIFFMAIL.COM
                Regards
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (448859) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  Anantharajk
                  Aug 22, 2021
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                  Address: 8/56 market street, Radhapuram, Tirunelveli

                  Amount deducted from June GST invoice from 690 rupees in July and August 1st 590 deducted, please accept my request for refund amount in my account.
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (446841) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    abhishek41415
                    Aug 21, 2021
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                    My account has been deducted with INR 590 having the description "NACH_AD_RTN_CHRG~TPSLSIP~10AUG21~9f0610b " on 21st August but I don't have any SI link with my account. I am not getting any satisfactory reply from bank officials. I don't get any messages.
                    Sep 22, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 22, 2021
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (446836) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      B
                      Balaji000
                      Aug 21, 2021
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                      Sir My college fees 2400 i pay...Server problem...but my money is debited nu kaamikuthu sir
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (445448) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        My meal card has expired, renew a new one....
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                        sumygautam81
                        Aug 21, 2021
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                        Address: New Delhi

                        My account has been debited by Rs 25000/- for dr tran for funding and I never authorised this payment. I am one of the privileged customers of the bank and would like the amount back in my account balance asap.
                        Sep 26, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 21, 2021
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (444606) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          kavita MS
                          from Bengaluru, Karnataka
                          Aug 21, 2021
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                          Resolved

                          Address: Bangalore

                          Hello,
                          My account was debited twice for rs.1770 which i have not done to anybody.
                          I didn't receive any otp.

                          The code next to the transaction as a vsi .

                          I have my facebook ad set up . but this amount has been deducted without my notice. I have already complained about Facebook support.
                          someone unauthorized setup ads and the amount has been deducted.

                          please find the transaction id and screenshot for the same.

                          20 AUG[protected] INR is deducted Ref. Number : VSI/WWW FACEBOO/[protected]/[protected]

                          20 AUG[protected] INR is deducted Ref. Number : VSI/WWW FACEBOO/[protected]/[protected]
                          Sep 22, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 21, 2021
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (444619) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            Pijush Bal
                            Aug 20, 2021
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                            Address: Sevok road, Siliguri, Darjeeling, WB

                            I received a sms that INR 999 debited from icici ac ending with 702 INFO VSI* RAZSony on 20Aug. 2022.

                            Pls interven to revert the amount & stop this unauthorised transaction

                            Regds,

                            Pijush Bal
                            [protected]
                            Sep 24, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 21, 2021
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
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                              Ashok280297
                              Aug 20, 2021
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                              Address: Vill+post Jalalpur, P.s. tekari dist-gaya

                              An amount deducted from my bank more times in rs590
                              Ashok kumar
                              Ac:[protected]
                              Ifsc - icic000

                              Rs 3500 something has been deducted from my account on[protected] against nach_ad_rtn_chrg~adbldesk

                              Let me know why you charging this amount from my account. What this is charge for?
                              My account has been salary account
                              .And not done any nach from my side
                              So, how nach create and deduct balances from account, please check and refund my amount.
                              Kindly refund my money otherwise i will file a compliant in consumer forum.
                              Thanks & regards
                              Ashok kumar
                              Gaya bihar
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 21, 2021
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
                              Aug 23, 2021
                              Updated by Ashok280297
                              Hello sir
                              When my complain resolve please do fast
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                                KavithaSumma
                                Aug 20, 2021
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                                Resolved

                                Auto deduction of money from my saving account

                                Dear sir,
                                A Withdrawal of INR 1899, has happened from my account on 18/8/2021 in the name of PPL/WPP_SR[protected]_ New Policy. I have not subscribed to any new policy nor they have given any policy related details at the time of account opening to me. It is unfortunate that ICICI is playing with customers money without getting any consent from them. Kindly cancel this policy. I have not authorised for any policy & I request the concerned...
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                                kavitha marimuthu
                                Aug 20, 2021
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                                Resolved

                                Dear sir,
                                A Withdrawal of INR 1899, has happened from my account on 18/8/2021 in the name of PPL/WPP_SR[protected]_ New Policy. I have not subscribed to any new policy nor they have given any policy related details at the time of account opening to me. It is unfortunate that ICICI is playing with customers money without getting any consent from them. Kindly cancel this policy. I have not authorised for any policy & I request the concerned authority look into this and release the money back to my account.
                                Sep 25, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 21, 2021
                                ICICI Bank Customer Care's response
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (444666) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  anki0893
                                  Aug 20, 2021
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                                  There have been 3 debit transactions from my account with ECSRTNCHGS 100821_sr7684201 transaction id .

                                  11 aug - 315.52 rs
                                  12- aug- 0.01 rs
                                  19 aug - 274.45

                                  I dont have any idea about from where and why this is happening.
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (442590) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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