ICICI Bank Complaints & Reviews

Today ICICI Bank did 50 transactions for POSDEC charges of Rs 1500. What kind of pathetic excuse for a bank are you?.
Your customer care is useless and have no sense of issue handling. This is a wealth management account, not a normal savings account.

Make sure this issue is resolved ASAP

email:mksphere.[protected]@gmail.com

I had to register a complaint about unnecessary deductions, I had went to my branch (Civil Lines, Prayagraj (Allahabad)) which is completely useless. They just told me to complaint through IVR, they cannot do anything about it. So what is the point of even opening a branch, then I have tried to register my complaint through IVR, and then they ask either for my ATM PIN or OTM authorization. How is it safe to share those details whether it is AI or actual human, even it is forbidden by RBI. Even RBI is authorizing for it don't know why. Then they'll say drop a mail to us, They have also given a number to report unauthorized transaction, there we only have to options either to block account or cut the call, I mean why there is even a customer care if they had to just block everything, this is the worst service I have even came across in my life and they call themselves as a private sector bank even PSUs like SBI are much better than them.

Am an icici bank customer.
On 12/08/2021 one unknown charge of 590 rupees deducted on the name of "NACH_AD_RTN_CHRG~PRUMF~07AUG21". I don't know what kind of charge is this. They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com

Dear ICICI Team,
While using the debit card of fuel stations, everytime surcharge deducted from account. I have noticed, Rs. 9.44 on the transaction of Rs. 2000 on petrol pump everytime. What is that for. Govt of India is promoting Digital India and when we are going digital, banks are deducting my money for using my money. Kindly resolve this ASAP, otherwise ICICI Bank's credibility would be at stake. Already I have withdrawn 2 accounts from ICICI Bank (My Wife & MySon) for charging too high MAB. And also closed the locker facility for increasing locker rent uninformed, from Rs. 1500 to Rs. 3500 in an Year.

I had a balance of 4709.7 rupees in my credit card .I made a payment of 4710 thru my hdfc bank . Got the confirmation from tm-icicb after 48 hours.
Stating " payment of 4710 towatrds your icici bank credit card **1009 has been received through click to pay on 22nd aug 21 . Thank you "

but from ad-icicib still getting message for payment . And
autovoice call also is not stopping .

Dear Sir,
I have not made any transaction from my account since last month, got an alert on my registered email -----alert @ icicibank . com
Sun, Aug 22, 11:41 PM (2 days ago)
to JITENDRIY
Dear Customer,
Greetings from ICICI Bank.
A purchase of INR 999.00 has been made using your Debit Card linked to ICICI Bank Account XX078 on 22-AUG-21. Info: MSI*PAY WWW MON.

I have not made any purchase, and even I don't know anything.
Kindly resolve the issue as early as possible.
Regards
Jitendra

How can icici withdraw money from my bank account with vsi www money written on it.

Dear Customer, transaction of INR 999.00 done on ICICI Bank Account XX857 on 23-Aug-21. Info: VSI*WWW MONEY. The Available Balance is INR. Call on 18002662 for dispute or SMS BLOCK 857 to [protected] .

Is this some kind of joke ?? I never renewed any money control service. How can you withdraw without any otp ? I received this text and 999 has been debited from my account.

Kindly credit the same amount asap.

Hi.i just noticed that rupees 329 got debited. When i check it says money debited from vsi amazon

I got a first data card swipe machine installed at my business, but after surrendering the machine also recieved the surrender, I have been charged with machine rent multiple times a month also leading to overdraw charges from my account. First data customer care do not pick up calls .
It has been very long but still haven't got the refund.

I hold a multi wallet food card from ICICI. The validity was till February 2021. At that time, I got few meesages from ICICI to send some details to a specific number to get the new card. I did but nothing happens. I tried to contact customer care services but it didn't work out. I've some balance in the wallet and would like to use it further.

Please provide clearance certificate for car which has no due of loan.
Vehicle number: AP09BT7008. I did not get any response from bank when contacted.

Dear Team,

I have worked with ICICI bank form year 2008 to 2010 but still not able to get my provident fund after several correspondence. My emp id was 182702.

Nov letter nathi malyo lone ac number
LTABD[protected]
Mobile number [protected]

Bondholder No 1499-175 certificate number 478404
Please send procedure for redemption.

I ordered some essentials from Big Bazaar on 19th July 2021. There was a refund that was initiated for ₹ 540.40 and it was claimed that I will receive it by 29th July 2021. My order ID is[protected]. Till date, I haven't received the refund. I contacted the customer support of Big Bazaar nd they claimed that the refund has already been given but it isn't been reflected in my bank account. They provided me with the needful information of the refund already been given. I will be attaching the screenshots and expect to get my refund ASAP.

The ANR No. for the refund is[protected].

I have received 2 messages on 21 Aug and 22Aug that Rs. 145 has been deducted from my fastag account as toll changes from below locations:

21Aug2021 at 7:25 PM and Txn ID[protected]fP - Rs.145 deducted.
22Aug2021 at 9:20AM and Txn ID 831692960416081880542fP - Rs. 145 deducted

This is highly surprising, request you to kindly resolve and give me the written confimation how this happen alog with this refund the amount.

From last couple of weeks I am observing that my amount was deducted under this following statements. I am not aware of why am getting all charges from my account?

I move to call customer care number ICICI bank. The IVR wanted me to enter my details so fast and then after a few seconds, it's automatically hang up.

I am really fed-up of this deduction. I really don't have an idea from which source this amount is getting deducted.
Please find my deductions for reference.

NACH_AD_RTN_CHRG-Of Bnk BFLo-02AUG21-783

contact number:[protected]
[protected]@gmail.com

Dear Customer, transaction of INR 399.00 done on ICICI Bank Account XX725 on 11-Aug-21. Info: VIN*GOOGLE K. The Available Balance is INR 4, 622.61. Call on 18002662 for dispute or SMS BLOCK 725 to [protected] .

Today i paid my credit card bill but it still showing me the same outstanding balance someone please help me with this

From several times cut huge amounts from account without informing.. two days ago deducted amounts two times in a same day with the name "nach_ad_rtn_chrg of bnk bflf"..