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ICICI Bank Complaints & Reviews

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Updated: Jan 2, 2026
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ICICI Bank reviews & complaints page 213

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V
vkanagi
Aug 1, 2021
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I have a salary account with icici and never applied for demat account.
however inr 826 has been deducted from my account as "DMC/[protected] DP CHGS TILL JUNE 2021"
no deduction msg on phone and no intimation from icici
i want my refund
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (390990) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    Tehrique Khan
    Aug 1, 2021
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    I checked my passbook statement today in my Imobile app. there is an amount of Rs. 782.60 Dr from account wit remark DP CHGS TILL JUN-21.
    I need my money back. Kindly assist me.
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (390985) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      S
      Shriram Ramdasi
      from Mumbai, Maharashtra
      Aug 1, 2021
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      Automatic conversation of EMI

      Hello,

      ICICI Bank has automatically converted one of my purchases using credit card to EMI. When contacted customer service the executive put my call on hold for consultation with senior then blatantly disconnected.

      I request reversal of the EMI conversation.

      Thanks,

      Shriram. Ramdasi...
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      R
      RAM MACHRA
      Aug 1, 2021
      Resolved
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      Resolved

      I am Lala Ram, working for rajasthan government PSU, was recently issued a "MakeMyTrip" credit card by the icici bank and charged a registration fee for the card for rs 590 incl gst. While issuing the card the marketing executive had promised that this will be a life time free card with no renewal charges and no joining fee will be charged. Also I had not applied for the card, they had got my number from some database which the icici bank must have procurred from somebody. I had said that since i already was having 1 credit card i was not requiring the card. But, the marketing executive pleaded that since it was a life time free card and with no renewal charges, i finally agreed to get the card. However, to my shock and dismay, I was surprised when I checked the credit card statement to find that joining free of Rs. 590 including GST was charged and even late payment charges are also being added for past few months. with the card asking for the card fees. I have requested the company to cancel my card for the same. I hereby ask the consumer rights redressal commitee to compensate me suitably for the distress and mental agony caused to me by the false marketing propoganda by the company and to take strong action against the bank.
      Sep 3, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 03, 2021
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (388732) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (388732) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        S
        Sev Patnaik
        Aug 1, 2021
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        I received a message few days back stating that Rs.550 has been deducted as DP CHGS TILL April-21. I have never operated a demat account so there is no possible reason for this. I need an immediate refund.
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (388737) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          K
          kdumrajkar
          Jul 31, 2021
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          Hi team, I have done UPI payment early this morning(31/07/2021), I got response as "no response from CBS" I have checked my balance that time.. It was not debited. So I did another transaction.. But if I see transaction history, now I can see 2 debit transaction on my account..
          Transaction reference:[protected]/[protected]
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (388738) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            R
            Raju kumarr
            Jul 31, 2021
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            Resolved

            Address: Noida sector 5

            I had made a on-line transaction for BSNL bill on dated 09/07/2021 through ICICI Net banking.
            Transaction Details are as follow:

            Mobile No:+91 [[protected]]
            Transaction ID:TXC[[protected]]
            Invoice No:[[protected]]
            Account No:[45788764]
            Amount: Rs 568.00
            Transaction Status;Failed
            Transaction Date:09/11/2010

            I had already noted a complaint with ICICI bank but they had not resolved the above said complaint.
            Sep 7, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 02, 2021
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

            Regards,
            ICICI Bank Customer Service Team
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              S
              Sabbir367
              Jul 31, 2021
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              Myself Sabbir Hussain, i have been with icici bank since 2018. This year 2021 826/- rs is deducted from my account without any alert message. I am not using any demat account and the representative didn't inform any charges while opening account. But still this charges are applied and debited from my account. Dmc/ dp chgs till mar-21 is shown in the statement. So please make sure to credit the amount which has been debited so far.
              +1 photos
              Aug 31, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 31, 2021
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (386621) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                S
                shivanshu96
                Jul 31, 2021
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                I would like to know the status of my father's bond that got lost during this period and recovered now.
                Bondholder no[protected]
                certificate no - 431324
                Name of bondholder - VINOD KUMAR SHARMA
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (385671) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
                shivanshu96's [Complaint's author] reply, Aug 2, 2021
                email id mentioned is protected. How can i find the mail id mentioned in reply to share the details.
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                  J
                  Jayaram Sudheer
                  Jul 31, 2021
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                  Resolved

                  I have a Demat account in ICICI bank for 7 years now. When I checked my bank transactions and I found that there is one debit transaction '[protected] DP CH CH GS TILL JUN-21'---- INR 826.00'. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. I have called customer care and they revealed that they charged me once in 2014 as well and when I questioned her she couldn't answer and told me that she will call back and never called. My ICICI account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected]
                  Sep 5, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 31, 2021
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
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                    P
                    Pawan yadav.py
                    Jul 31, 2021
                    Resolved
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                    Resolved

                    Address: Sarhaul sector 18 near police chowki on govt High school road

                    I have taken gold loan from sec 18 gurgaon branch .bank gave wrong information about gold loan first they have told me that the interest on gold will be submitted at the end of year and if we submit the disperse amount before the year no interest will be taken by the bank. But now the bank staff is saying that they have been informed wrong by their head and now they are asking me to pay intrest
                    Sep 3, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 31, 2021
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
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                      S
                      Shriya Sappe
                      Jul 31, 2021
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                      This stupid ICICI bank people have deducted 1000 rupees from my account without knowledge and if i see the statement it says some stupid thing which I can’t even understand Nach_ad_rtn_charge_ofbnk what is suppose to mean
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (385659) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        A
                        Ashutosh1410
                        Jul 31, 2021
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                        Dr tran for funding iwish a/c (RD Account)

                        I opened iwish deposit account, and i am seeing the 10000rs transferred to someother deposit account dr tran, what the hectic, how its happening without my knowledge. 10000rs my two weeks salary... This is insane... I didnt expect this from icici bank.. I am using icici account for past 7 years. Now i am frustrated to close the account a/c[protected]. Please someone solve my problem... I am not a rich guy to fund everyone. This is unlawful...
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                        V
                        Vaibhav Diware
                        Jul 30, 2021
                        Resolved
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                        Resolved

                        Address: ICICI Bank, Pundlik Nagar Branch, Aurangabad

                        Dear Sir

                        My Self Vaibhav Gangadhar Diware. Bank has debited 590/- from my Account with caption ECSRTNCHGS280721_SR[protected]. This transaction is not related with my any activity. I am sharing my details and email id below. Kindly see this matter.

                        Name:- Vaibhav Gangadhar Diware
                        Email Id:- [protected]@gmail.com
                        +1 photos
                        Sep 5, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 31, 2021
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
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                          O
                          oberoi37
                          Jul 30, 2021
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                          Address: RUPNAGAR, PUNJAB INDIA 140001

                          I have a current account with ICICI bank Rupnagar branch (ICIC0000553), which was frozen/blocked by the bank on 23rd July without any prior intimation. On 26th July, I had submitted confirmation that I do not have any limit account with any bank. Followed up with bank daily for update
                          But till date my account has not been activated. Branch is not providing me any reason for not activating my account.
                          When complained to ICICI customer care, branch manager replied to customer care that they were not able to contact with customer. Really surprised when got to know from customer care that branch was not able to contact us while we used to go there daily for cash deposit.
                          I have contacted and emailed higher authorities and customer care but to no avail.
                          account is still frozen till filing of this complaint

                          I have not seen such poor service from any bank till date
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 30, 2021
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
                          Jul 31, 2021
                          Updated by oberoi37
                          Today also, no assurance from branch.

                          M: [protected]
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                            H
                            Himmy R
                            Jul 30, 2021
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                            I was doing payment for PSPCL exam, it got failed at their end . But amount debited twice from my account.
                            Its been 4 days, there is no refund yet.

                            Transaction id: [protected]
                            other transaction id: [protected]
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (382320) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              S
                              Santosh0086
                              Jul 30, 2021
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                              Dear Sir,
                              I am Santosh Kumar, amount of 826.00 rupees has been deducted for 2 times from my account in the name of DP CHGS till june 21.
                              I have an activated demat account so I have called with the executive, and he told me that there will be no charges upto transition of 2lakhs rupees.

                              I need the refund as soon as possible, please do the needful


                              My account details are as follow
                              Account holder name: SANTOSH KUMAR
                              Account number :[protected]
                              Mobile number :[protected]
                              Email: [protected]@yahoo.co.in
                              UID :[protected]

                              Regards,
                              Santosh Kumar
                              +1 photos
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 30, 2021
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
                              Aug 12, 2021
                              Updated by Santosh0086
                              Dear Sir, please do needful to resolve my issue. Its already been very late now. THANKS.
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                                Kkbagthariya
                                Jul 30, 2021
                                Resolved
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                                Resolved

                                Dear Team

                                Pls guide as I have Home Loan with ICICI bank LBRAJ[protected] and I have paid regularly EMI without fail from last 3 years. But when I have tracking my subsidy amount get the error as " Rejected by the maker"
                                So request to you pls guide on urgent basis.
                                Whom follow up is taking regarding subsidy amount as no one reply to me.
                                Request to pls do the needful on urgent basic
                                Aug 30, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Jul 30, 2021
                                Updated by Kkbagthariya
                                Loan AC No. LBRAJ[protected]
                                Verified Support
                                Jul 30, 2021
                                ICICI Bank Customer Care's response
                                Dear Customer,

                                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
                                ICICI Bank — Home loan subsidy tracking last 2 year third step
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                                  N
                                  noormohamedj
                                  from Mumbai, Maharashtra
                                  Jul 30, 2021
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                                  Cash transaction charges charged, there are failed and small transaction
                                  For account number[protected] two times charged. total 354/- i am totally disappointed with this kind of bulk deduction.
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (382324) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    Sunil yadav1991
                                    Jul 30, 2021
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                                    This is Sunil yadav having an account in Icici bank from last five years.. But few days back my account was deducted for rs826 as chgs charges.. But I never did this type of activity.. Plz refund my money as soon as possible..
                                    ICICI Bank customer support has been notified about the posted complaint.
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