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ICICI Bank Complaints & Reviews

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Updated: Dec 13, 2025
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ICICI Bank reviews & complaints page 213

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H
Himmy R
Jul 30, 2021
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I was doing payment for PSPCL exam, it got failed at their end . But amount debited twice from my account.
Its been 4 days, there is no refund yet.

Transaction id: [protected]
other transaction id: [protected]
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (382320) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    Santosh0086
    Jul 30, 2021
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    Dear Sir,
    I am Santosh Kumar, amount of 826.00 rupees has been deducted for 2 times from my account in the name of DP CHGS till june 21.
    I have an activated demat account so I have called with the executive, and he told me that there will be no charges upto transition of 2lakhs rupees.

    I need the refund as soon as possible, please do the needful


    My account details are as follow
    Account holder name: SANTOSH KUMAR
    Account number :[protected]
    Mobile number :[protected]
    Email: [protected]@yahoo.co.in
    UID :[protected]

    Regards,
    Santosh Kumar
    +1 photos
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 30, 2021
    ICICI Bank Customer Care's response
    Dear Customer,

    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
    Aug 12, 2021
    Updated by Santosh0086
    Dear Sir, please do needful to resolve my issue. Its already been very late now. THANKS.
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      K
      Kkbagthariya
      Jul 30, 2021
      Resolved
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      Resolved

      Dear Team

      Pls guide as I have Home Loan with ICICI bank LBRAJ[protected] and I have paid regularly EMI without fail from last 3 years. But when I have tracking my subsidy amount get the error as " Rejected by the maker"
      So request to you pls guide on urgent basis.
      Whom follow up is taking regarding subsidy amount as no one reply to me.
      Request to pls do the needful on urgent basic
      Aug 30, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Jul 30, 2021
      Updated by Kkbagthariya
      Loan AC No. LBRAJ[protected]
      Verified Support
      Jul 30, 2021
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
      ICICI Bank — Home loan subsidy tracking last 2 year third step
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        N
        noormohamedj
        from Mumbai, Maharashtra
        Jul 30, 2021
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        Cash transaction charges charged, there are failed and small transaction
        For account number[protected] two times charged. total 354/- i am totally disappointed with this kind of bulk deduction.
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (382324) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          S
          Sunil yadav1991
          Jul 30, 2021
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          This is Sunil yadav having an account in Icici bank from last five years.. But few days back my account was deducted for rs826 as chgs charges.. But I never did this type of activity.. Plz refund my money as soon as possible..
          ICICI Bank customer support has been notified about the posted complaint.
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            S
            SyedMubazeer
            Jul 30, 2021
            Resolved
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            Resolved

            Address: Dec allipuram, Dec allipuram, Beside brindavn gardens , 4th mile , allipuram , Nellore

            Dear Customer, transaction of INR 999.00 done on ICICI Bank Account XX008 on 30-Jul-21. Info: VSI*AMAZON ST. The Available Balance is INR Xxxx.02. Call on 18002662 for dispute or SMS BLOCK 008 to [protected] ...i got this message suddenly and my account debited rupees 999...i want refund
            Sep 2, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 01, 2021
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (388740) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              G
              go with irfan
              Jul 29, 2021
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              Address: Jaipur

              Dear Sir,
              Greetings!
              I have been charged rupees 588.82 for "Expression Debit" card which I am sure I never applied. The money was debited from my account without my consent or confirmation. There is no option for cancelling the above mentioned "Expression Debit" and I am not in the need for another debit card since the current one is working fine.
              My account Number and details are as follows:
              Account Number:[protected]
              Phone number: [protected]
              Requesting an urgent assistance in this matter and refund my deducted amount.
              Regards,
              IRFAN KHAN
              ICICI Bank customer support has been notified about the posted complaint.
              I want refund as soon as possible otherwise I don't need this kind of bank account.

              Cancel to expression debit card - Comment #3868993 - Image #0
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (382315) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                M
                Mohamed Shaliq Aliyar
                Jul 29, 2021
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                Address: Theni

                Hi Team ICICI,

                Account Number :[protected]
                Got deducted Rs. 257 as a total from account against transaction [protected] DP CHGS TILL JUN-21.
                But it was clearly told that no AMC and I didn't activate Demat at all.
                I need my money back. I'm asking vary patiently.

                Regards
                Mohammed shaliq
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (385620) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  K
                  Kalpana Chouksey
                  Jul 29, 2021
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                  I opened the account in icici in july and they dedu 177rs as Dcardfee without informing me neither by email or sms. This is really disappointing and fraud activity of stealing the money of customer with letting them know the real reason. I want my unnecessary deducted money back into my account asap.
                  Kindly respond and resolve my concern.
                  ICICI Bank customer support has been notified about the posted complaint.
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                    N
                    Naraknas
                    Jul 29, 2021
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                    Dear sir,
                    I am able to login into my icici direct trading account for the past two days. I lost two trading days and the money invested by me is at stake. Please arrange to do the needful immediately.
                    Thanks
                    N.S.Sankaran
                    [protected]
                    ICICI Bank customer support has been notified about the posted complaint.
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                      Rajkumar Boddupalli
                      Jul 29, 2021
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                      2 Unauthorised transactions rs 10000 done on my Lost debit Card

                      Address: SRI SAI BABA SERVICE STATION HYDERABAD

                      Hi ICICI Manager
                      Regarding fraud on 2 unauthorised transactions done on my Lost debit Card, on June 25th 2021 Friday 7:44 pm, i got 2 unauthorised txns debiting Rs 5000 and Rs 5000 from my account *********1634, then I came to know that I lost my debit Card where my last transaction was done**SHCNQ833** Machine on June 24th . Then I called CC and informed the Incident, they raised complaint thru SR[protected] and they said txns were...
                      +5 photos
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                      Sharath Chandra Reddy
                      Jul 29, 2021
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                      I see a debit transaction for 'DCardfee4937JUL21-JUN22+GST' in my savings account. Rs. 487.50 is deducted.

                      I am not aware what type of charges are these.
                      They never informed me regarding these charges either by email or by letter.

                      I want my money to be credited in my a/c which they have deducted from my a/c.
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (379780) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        B
                        BASAVARAJU Ramaiah
                        from Bengaluru, Karnataka
                        Jul 29, 2021
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                        Address: Bangalore

                        Dear Sir,
                        I have been debited Rs.826.00 with the description:
                        DMC/IN[protected] DP CHGS TILL JUN-21

                        When I approached icici direct executive to close my DP account (over 10 years ago), he did not close my account, and he assured me that there is no maintenance changes, if the investment is less than 2 lakh rupees.

                        Please review my account and reverse the charges. I hope there is no investment in my icici direct account.

                        And please let me know the procedure to close the account officially. You can call me on +91-99XXXXXX06.

                        Regards,
                        Basavaraju
                        ICICI Bank customer support has been notified about the posted complaint.
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                          G
                          Gurmeet_2307
                          Jul 29, 2021
                          Resolved
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                          Resolved

                          Hi Team,

                          My name is Gurmeet, I'm a TCS employee and when I joined the company 5 years back I was given ICICI food card which got expired on 4/21 .

                          I would need a new card but the problem is that I don't have my old phone number active to apply which I gave during the card issue time .I am also unable to reach help desk and unable to login to portal (showing card invalid status), can you assist me.

                          Every month during salary credit 500 rs is automatically being deducted for food card so please help
                          Aug 29, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 29, 2021
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (380056) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            V
                            Vinay.sparks
                            Jul 29, 2021
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                            I am VINAY 826.00 Rupees has been deducted from my account as [DMC/IN[protected]] DP CHGS TILL JUN-21 DP charges on 27/07/2021. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction message to my mobile. I need justice and my money back immediately.
                            My Account Number is[[protected]].
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (378877) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              H
                              harshitadave
                              Jul 29, 2021
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                              Resolved

                              Dear ICICI, I was told that there is no monthly and yearly charges for my demat account as i was a icic employee but I could see that RS 826 has been deducted on [protected] DP CHGS TILL June 21on 29/7/2021 transaction, can you please clarify and come to know all your customers suffering same problem?
                              And you should send SMS before take any decision.
                              Aug 31, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 31, 2021
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (385607) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                S
                                Sudha Ram
                                Jul 29, 2021
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                                I am holding icici account for almost 5 years.nowadays I have noticed that my amount has been debited for "MAB CHG" and "POSDEC CHG".It was almost Rs.900 in last 3 months.
                                I was doing all bank transaction in icici bank, but looks I need to check for alternative and close the account.
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (378586) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  N
                                  Nitheesh Krishna
                                  Jul 28, 2021
                                  Resolved
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                                  Resolved

                                  I never use demat account of ICICI and i have not seen any charges for demat account but they charged me Rs.304.58. This is worst experience with icici bank. I have lost all the trust on these private banks
                                  +1 photos
                                  Sep 2, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 31, 2021
                                  ICICI Bank Customer Care's response
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (385584) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    Gana Desale
                                    Jul 28, 2021
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                                    Address: Savarkar Vasahat Nagar ,Malegaon Road ,Nandgaon 423106
                                    Website: www.icicibank.com

                                    Rupees 481.83 has been deducted my account as (DMC/IN[protected] DP CHGS TILL JUN21 on 27July 2021.
                                    When i created the demat account, i was not told about the dp charges, it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected].If any charges atleast deduction message should be from you but no any message from you it's not acceptable.. Please do needful .
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (378591) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      Nataraj2016
                                      from Bengaluru, Karnataka
                                      Jul 28, 2021
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                                      Fraud :: Unauthorized Debit of Demat Account Charges

                                      My Demat account has been closed in October 2016, i have a confirmation email also on that, but still my account has been debited for Rs 826 on 27/07/2021.

                                      DMC/IN[protected] DP CHGS TILL JUN-21

                                      This is outright FRAUD from ICICI Direct....
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