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3.3
Updated: Jun 2, 2026
Complaints 23783
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14308
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9475
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ICICI Bank reviews & complaints page 223

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R
Ramesh Shamthati
Jul 12, 2021
Resolved
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Dear Customer, transaction of INR 999.00 done on ICICI Bank Account XX646 on 12-Jul-21. Info: VSI*AMAZON ST. The Available Balance is INR 44, 063.48. Call on 18002662 for dispute or SMS BLOCK 646 to [protected] .
Aug 18, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 13, 2021
ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (325201) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    J
    jhalak agg
    Jul 12, 2021
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    Hi sir,
    my account has been debited 3 to 4 times in the last fifteen months. they have been deducting my balance without any information or message or explanation. earlier due to insufficient balance they reduced ECS charges emptying my bank account but then when i added my balance they reduced the MAB charges the total amounting to be around 1700. the charges were deducted on 1st july then 2nd july then 9th july and 12th july as well. this a personal savings account and deduction like this in these hard times is very difficult to accomodate. please look into the matter and inform me if there are any remedies. i want a refund as well as explaination of the charges.
    ICICI Bank customer support has been notified about the posted complaint.
    View replies
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (322174) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      U
      udhaya0406
      Jul 12, 2021
      Resolved
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      Resolved

      Address: india

      Without my consent, rs. 100 has been deducted from my account on[protected] to 'dr. Tran for funding i wish a/c[[protected]].
      I have never subscribed to any policy, however this deduction has been done by icici. I want my money back. Kindly help me in this regard as soon as possible.
      This reduction to dr. Tran for funding a/c[protected] is a clear case of fraud and banking norms are not being followed. This is unlawful and making me untrust icici bank for future banking activities.
      Aug 13, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 13, 2021
      ICICI Bank Customer Care's response       Dear Customer,

      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
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        R
        rpf244
        Jul 12, 2021
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        Hi,

        My account is deducted with Rs 1095.23.
        Transaction remarks says :
        VSI/Amazon Prim/[protected]/[protected]/.

        I have not done any transaction.
        Also I am already prime member since 4th Feb 2021 till 3rd July 2022.
        So this transaction is not for my prime account.
        Also I did not receive any OTP for this transaction for my approval.
        Kindly cancel this transaction and revert back the amount deducted to my saving account.
        ICICI Bank customer support has been notified about the posted complaint.
        View replies
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (321104) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          T
          tarik Jamadar
          Jul 12, 2021
          Resolved
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          Resolved

          Address: A302 gulmohar Apartment , Ambernath West

          Myself Mohd Tarik Mohd Sadik Jamadar[protected]

          I have sufficient balance in 7th July 2021 (after 2 PM) and My LIC policy instalment date also 7th of every month. ICICI bank debited 590/- tries a time in my account without any intimation due to insufficient Balance in my account. it is not fair from bank. also bank customer care always busy and not entertain me on this issue.
          why debited the amount 1770/- without any intimation. I want valid reason on that from bank. Also I had keep amount in bank on 7th July 21.
          Aug 16, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 12, 2021
          ICICI Bank Customer Care's response           Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (322176) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            G
            Greeni
            Jul 12, 2021
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            Address: andheri

            Why is ICICI direct deducting money when we buy share every time. Any charges is applicable when we sell them.

            Please refund the money. Please reply, Why are taking our hard earned money without our concern.

            One of the worst interface and trading app ICICI has. Disgusting. Zero customer support.
            ICICI Bank customer support has been notified about the posted complaint.
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              H
              Hafsa1999
              Jul 12, 2021
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              Address: Rahat marine, Navapara,ghoghani nani sadak

              Without my consent, rs. 2000 has been deducted from my account on 12/06/2021 to 'dr. Tran for funding a/c[protected].
              I have never subscribed to any policy, however this deduction has been done by icici. I want my money back. Kindly help me in this regard as soon as possible.
              This reduction to dr. Tran for funding a/c[protected] is a clear case of fraud and banking norms are not being followed. This is unlawful and making me untrust icici bank for future banking activities.
              ICICI Bank customer support has been notified about the posted complaint.
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                U
                Uttej kaluvala
                Jul 12, 2021
                Resolved
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                Resolved

                Address: ICICI bank Nallakunta

                An unauthorised transaction of Rs 999 has been made from my debit card. The transaction reads " www.moneyco" on my passbook. I want a refund of the amount immediately
                Aug 13, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 12, 2021
                ICICI Bank Customer Care's response                 Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (321825) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  C
                  Chirag101
                  Jul 12, 2021
                  Resolved
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                  Resolved

                  There is an unauthorised deduction of Rs 999 from my account with below details

                  12/7/2021 VSI/WWW MONEYCO

                  There is no clear information of this transaction
                  I did not authorize these transactions
                  No OTP was received

                  Please look into it.
                  Jul 12, 2021
                  Complaint marked as Resolved 
                  Found out the debit source
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 12, 2021
                  ICICI Bank Customer Care's response                   Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (321832) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
                  View replies
                  Ripan chutia gogamukh
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                  Beck Ripan chutia city Assam
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                    K
                    kishore2786
                    Jul 12, 2021
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                    Address: 2-98/2,K.V. RANGAREDDY

                    My account got deducted of Rs. 999 on 12.7.21 without any authorisation. Kindly look into it
                    ICICI Bank customer support has been notified about the posted complaint.
                    View replies
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (321038) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      G
                      gauravnagose
                      Jul 11, 2021
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                      Address: Maharanapratap Ward, Arvi, dist.Wardha

                      Hello, I have recently opened an account with ICICI Bank and there was no obligation of minimum balance required for my account. Yesterday 704.15 rupees were deducted from my account under the MAB chgs, without even notifying me or sending me a message for the deduction.

                      Can I get my ₹704.15 back?
                      ICICI Bank customer support has been notified about the posted complaint.
                      View replies
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (321029) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        M
                        mrreddy
                        Jul 11, 2021
                        Resolved
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                        Resolved

                        Icicbank not giving second moritorium who have not taken moritorium at all. They are not all considering RBI RULES. They are calling the customers who dont have income at all and telling that u have pay the emi otherwise we will take leagal action. The are attacking the customers. They have planned not to give moritorium to me.
                        Icici loan account nos
                        LBBNG[protected]
                        LBBNG[protected]
                        SR[protected]
                        SR[protected]
                        My mobile no [protected]
                        Aug 29, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 13, 2021
                        ICICI Bank Customer Care's response                         Dear Customer,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
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                          N
                          neha gulati
                          Jul 11, 2021
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                          I am neha and holding a credit card of your bank for past 1 year and paid an amount of rs.5000 on 11 th jul which is not yet reflecting in my card. Please let me know how long will a credit card payment takes to reflect my account. I have to make further payment because of this am not able to do it.
                          ICICI Bank customer support has been notified about the posted complaint.
                          View replies
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (321025) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            N
                            nikhil.dewan1
                            Jul 11, 2021
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                            Address: Vikaspuri

                            I would like to bring it to your notice that, the amount of ₹ 999/- has been deducted from my ICICI account and the transaction message says vsi*amazon stan. Neither had i done any transaction nor did i get any otp during the transaction .I have checked this when i was going through my account statement, the amount was debited on 12 july 2021. Could you please assist me regarding this. Please find the attachment regarding the same. Take necessary action please.
                            ICICI Bank customer support has been notified about the posted complaint.
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                              N
                              nikhil.dewan1
                              Jul 11, 2021
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                              Resolved

                              Address: Vikaspuri branch

                              I would like to bring it to your notice that, the amount of ₹ 999/- has been deducted from my ICICI account and the transaction message says vsi*amazon stan. Neither had i done any transaction nor did i get any otp during the transaction .I have checked this when i was going through my account statement, the amount was debited on 17 may 2021. Could you please assist me regarding this. Please find the attachment regarding the same. Take necessary action please.
                              Aug 13, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 13, 2021
                              ICICI Bank Customer Care's response                               Dear Customer,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
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                                R
                                Ranganath2136
                                Jul 11, 2021
                                Resolved
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                                Resolved

                                AN AMOUNT OF RS : 999/- was deducted from my ICICI account with the name of VSI*WWW MONEY. I didn't authorize this transaction by any means (OTP or monthly subscription).

                                OTP for the transaction was also not asked for approval, how was the transaction approved?
                                Aug 13, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 11, 2021
                                ICICI Bank Customer Care's response                                 Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (319537) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  R
                                  Ritin garg
                                  Jul 11, 2021
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                                  Hi,
                                  I am facing a problem with my credit card transaction.
                                  Repeatedly with a merchant.
                                  It sends me a message that your transaction is withheld due to security reasons.
                                  Please help me how to unblock this.
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (319535) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    B
                                    BhuvaneshwaranR
                                    Jul 10, 2021
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                                    Resolved

                                    Address: Salem

                                    I am an account holder in ICICI bank.

                                    Now they have charged 588.82 under this category DCardfee0093JUN21-MAY22+GST.

                                    I am not aware of what type of charges are these.
                                    They never informed me regarding these charges either by email or by letter.
                                    Who has given right to icici bank to deduct the money without informing us.
                                    Because we kept the money in bank that give right to bank that they can do anything whatever they want.

                                    There should be some formal process for doing all these things. I want my money to be credited in my a/c which they have deducted from my a/c.
                                    Aug 19, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 11, 2021
                                    ICICI Bank Customer Care's response                                     Dear Customer,

                                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      V
                                      VikrantB
                                      Jul 9, 2021
                                      Resolved
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                                      Resolved

                                      I have been using fastag and had tried to raise an issue over inappropriate deductions. But the customer care service is a dead end.

                                      I am trying to get a replacement for my damaged fastag but am unable to login to the hdfc bank fastag portal.
                                      Aug 13, 2021
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 11, 2021
                                      ICICI Bank Customer Care's response                                       Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (319319) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        T
                                        Trending Reels
                                        Jul 9, 2021
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                                        Today in my account I have 334 rs and the bank debited I want the strict to this inconvenience service I m from malad west and my branch is in Kandivali Charkop this is insane in this pendamic situation they are debited this amount of money 334/- is a valuable amount for me if it is possible plz give my money back this MABchgs is not worth and my account is saving account salary account
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        View replies
                                        Dear Customer,

                                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (317202) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
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