I m Hardik Joshi from Rajkot, Gujarat.
I have a Demat account (IN[protected]) in ICICI bank.
When I checked my bank transactions in my ICICI Bank account, I found that there is one debit transaction 'DMC/IN[protected] DP CHGS TILL DEC-20'---- INR 826.00'.
When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI Demat account number is IN[protected]. And ICICI BANK account number is[protected].
This is completely unacceptable and please refund my amount. My phone number is [protected]
Aug 11, 2021
Complaint marked as Resolved
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Feb 03, 2021
ICICI Bank Customer Care's response Dear Customer,
We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1bny4) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team