ICICI Bank Complaints & Reviews

Akhil Palod from Mumbai

I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had I done any transaction nor did i get any otp during the transaction. Neither I am a prime member thinking to be auto-renewal. I have checked this when I was going through my account statement, the amount was debited every month since May 2020. Could you please assist me regarding this? The dates of these transactions are - 10/05/2020, 09/06/202, 09/07/2020, 08/08/2020, 07/09/2020, 07/10/2020, 06/11/2020, 06/12/2020, 05/01/2021, 04/02/2021. Kindly do the needful to block these regular transactions and facilitate the refund for the unauthorized debits.

Earlier Icici bank deducted 1899/- when i was call to phone banking officer. And refunded half amount 900/- rupees. On 4th February icici bank deducted 1399/- second time. When i goes to branch they told me call on phone banking officer but i tried the call is not connected. Why they are deducted my hard work money? Please solve my issue asap.

ATM IS SKNE455 - Netkalappa Circle
I was entering the ATM on[protected] at 1 PM.
Security Guard was taking the Photos of the ATM (Interior) and requested for 2 minutes.
I agreed and waited. I thought he was done and opened the door and he blocked me physically and was pushing me away. Then he stated that will shut the ATM and went inside. But, he did not.
However, he was rude and displayed his 3rd Class nature.
Asked for his name to complain...he did not give out his Name. He disappered while i was making the transaction. I tried to search and he was nowhere in the scene. So, i thought to buzz the alarm to see if he comes back. Seemed like it was not the Alarm Button. Please check the ATM CCTV footage.

Its was worst experience with #icicibank our cooperate account beeen charged INR 8000/- its says bank charged for not keeping minimum balance during COVID 19 in our accout but we would like to inform due to covid 19 tourism sector was completely closed, and with lot of difficulties we had open our office in jan 2021 and our first customer paid this money to book the flight ticket and that money got charged.. please consider this situation and try to refund the amount.

I received an SMS stating that my account has been debited with Rs.2199 today. I haven't authorised any payment. When looked into the transaction details it's says Dear Customer, transaction of INR 2, 199.00 done on ICICI Bank Accountxxxxxxon 06-Feb-21. Info: IIN*I-Debit*SI CPPAST.

I want this transaction to be reversed immediately and action taken against the bank for such unauthorised debit

Rs 199 was deducted from my amazon pay credit card without my consent.
I have contacted amazon but they haven't found any transaction.
Please look into this matter urgently.

Icici bank deducted auto return fee 450 and gst 81, however I paid the bill amount on time such a kind of dadagiri. Never expected such kind of thing from a reputed bank.

I recently opened an NPS account through eNPS portal. I got PRAN card and funds also but the transactions are frozen due to Kyc pending with Bank. As my bank is Icici, i contacted multiple times icici customer care and of no use. They ask me to contact NPS department and that i am never able to reach. I hope somebody from Icici would help here. Just to inform, i have been a customer for 13+years so far for icici.

I don't know why my 199/- got debited on 5th feb 2021.I got message stating that vsi/Amazon debited with 199/-.
Niether i got any Otp .I haven't done any payment then how come my amount got debited.Please help me with this.

I would like to bring the point to you that on 5th feb i got a message that my 199/- has been debited stating vsi/amazon stan .Niether i got any OTP nor any payment i have done.Then why amount has been debited? Please let me know

ICICI bank has increased locker rent from 2000 to 3500 plus HST, without intimation.
When requested, they mentioned it was informed by email to all customers on 10-Feb-20. I didn't receive the same and when asked for proof, they started giving reasons of bulk email notification.

I am not convinced with their resolution and when escalated to their escalation email id, they raised hands saying Branch manager has discussed with me. They insanely revert with same email on whatever query is raised to them.

MY credit card ending with 3007 had been charged with Auto Debit for last two months and I charged with 581 Rs for the month of Nov and Dec .

I have called icici customer care multiple times and Raised multiple service requests but its over a month now the service requests are closed without any proper explanation .

Even the Manager Soumya, informed that the service request is raised, and will contact me once issue is resolved, but I never received any call, they are acting like frauds and its frustrating to wait in queue and call them again and again

Please look into issue and refund my amount as soon as possible

Dear sir/ma'am

At 04/02/2021 at 07 00 in morning 1899 amount debited with out my permission or Authentication

And the message show me as

Dear Customer, transaction of INR 1, 899.00 done on ICICI Bank Account XX920 on 04-Feb-21. Info: IIN*I-Debit*S. The Available Balance is INR 15, 902.79. Call on 18002662 for dispute or SMS BLOCK 920 to [protected] .

Regards
Akshay M Shete

I paid to Andhra University for transcript. Money deducted but payment not done.
Please solve the issue.
Name Chintapilli Ramesh.
Date of transaction. 04/02/2021
Transection id. [protected].

Please find the attached documents

I want you to cancel the plan with immediate effect as it has been activated without my notice and every month 100rs is getting deducted from my icici bank salary account. It is a shame that one assist is forcibly activating the card protection plan without any permission it intimation. It is when we actually see the bank statement we get to see the amount being debited every month under the name of iprugtp-nca-sr[protected]si

Deactivate it immediately

Hello Sir, I have saving account with Icici bank from year 2008 . Today I got the email for AMC charges for period Dec to January 21 of 828 rs.
When I got the email to.maintain minimum amount I immediately trabsfer money and tried to keep balance.
This is really frustrating as after immediately adding money and at the getting this email. Request to rever the charges.

Guys you are stealing people money, I have never opted for auto debit return nor anyone from your bank has told me such rule.
I have just checked my credit card statement and many times auto debit return fee is applied .
Is this your new way of stealing people money in a time where it's hard to pay bills and emi you guys have started stealing.
This is a true example of white collar scam.

You can find my details with below number
And can contact me as well on this.
[protected]
Thanks
Tanmay

Automatic debit by VSI*AMAZON STAN occured from 5thAugust2020 to 5thFeburary2021.

i have no idea why. How to unsubscribe from these transactions?
i have used amazon prime & amazon pay previously but i have stopped using those.

PFA Screenshots of email receipt of 5thFeb2020 & transaction detail

5thAug2020- 44.16
5thSept2020- 43.31
5thOct2020- 43.57
5thNov2020- 43.72
5thDec2020- 43.69
5thJan2020- 43.25
5thFeb[protected].61

kindly help me on this

Dear Customer service,

While checking the bank statement for Feb-21 account transactions I have realized that there are three transactions from unknown source which have got debited from my bank account. I am not sure why this has happened. Whenever there is any payment happening from my account I receive a mail from ICICI bank as well as a text message but for these three transactions neither I received a test message nor a mail, I could find it in my bank statement. The three bank transactions a s as below -

Date - 30-Jan-2021
NACH_AD_RTN_CHRG_NJI_NDIAP-11JAN21-ae3e26a-M1904621
Rs 590.00

Date - 30-Jan-2021
NACH_AD_RTN_CHRG-IPRULI-12JAN21-a2e3c[protected]GS
Rs 344.56

Date - 04-Feb-21
CMS/[protected]/ADBLDESK_BSEOTMACHB_1532394
Rs 2000.00

Request you to kindly check and let me know the reason of these deductions as soon as possible .

Looking forward for your reply.

Thank you in advance

Regards

I am having a salary account in ICICI for 2 years. Because of this Covid-19, I am under the loss of pay. On January 25th, 2021 my account has been debited with SMAB charges without intimating me. So, I am requesting you to refund my money to reach my needs.