I seriously have no idea where to begin, firstly ICICI deducts around 15k from my account as MAB charges without any warning or notifications. Later after speaking hours they told they will credit the amount back (Which they not credited). Though I thought let it be, from now onwards I will maintain minimum balance. After some time I had got my lease amount in cash and I had to pay that amount in DD, so I thought I will pay it by ICICI itself. So I visited branch to deposit the amount, their they asked lot of questions like what is the income source, etc. But they did not even inform me once that there will be charges for cash transactions. Now after when I check my balance, I see that bank has deducted around 3000 as cash transaction charges. I don't know how you guys even still exit, banks like you should have been shut long back. You robbed around 18-20k. Now my balance in account is 24k, now I know you guys will be ready to deduct again around 1000rs as MAB. Now iam aware of my rights and I WANT MY MONEY BACK.
ICICI Bank customer support has been notified about the posted complaint.
Feb 02, 2021
Updated by Ayush Bhatter customer id:[protected]
Name: Seema Bhatter
Number : [protected]/[protected]
Verified Support
Feb 02, 2021
ICICI Bank Customer Care's response Dear Customer,
We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team
Feb 07, 2021
Updated by Ayush Bhatter Its been a week, no response yet.
Feb 13, 2021
Updated by Ayush Bhatter Still waiting...
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1bieg) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team