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ICICI Bank Complaints & Reviews

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Updated: Jan 2, 2026
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ICICI Bank reviews & complaints page 341

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T
Tanaji Rathod
Aug 2, 2020
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My name is tanaji rathod, 3 in 1 account holder from last 3 years, and the company deducting my fund which one collecting from someone by 5 or 10 rs for my saving and medical issue and bank has started deducting my all funds from my saving account in the covid -19 pandemic situation.
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0w53e) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    G
    Gill Nancy
    Aug 2, 2020
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    I am jatinder singh. The amount i transferd to my icici account has been deducted from my account as in[protected] dp chgs till sep-18) dp charges on
    28 july 2020.
    I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction

    Message to my mobile. I need justice and my money back immediately. My account number is[protected]
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0w537) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      R
      Rakshit S
      Aug 1, 2020
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      Hi, My account was debited for INR 277.09 on[protected] and then again for INR 312.91 on[protected]. There is absolutely no reason for there to be a failed payment for something, especially twice! (except for 1 loan which I manually paid off on time)

      I decided to wait for a few days in case it was a mistake and then forgot about it. Today I checked again and it's still not there. Kindly return my money or I will have no choice but to close my account if this is the kind of crap that this bank gets away with.
      ICICI Bank customer support has been notified about the posted complaint.
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        M
        meeta lalwani
        from Pune, Maharashtra
        Aug 1, 2020
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        Hello, from my account was 199 rs were auto deducted, but i have not subscribed to prime
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0w530) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          A
          anoop hegde
          Aug 1, 2020
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          Address: #1737 varna 3rd cross , 2nd block, VP nagar Begur bangalore

          Again some one fraud transactions has happened . My Account has been debited by anonymous ###. 9500 has been debited again on 1/8/2020 . Please investigate on highest priority. Otherwise i will lodge a complaint under Police stations
          ICICI Bank customer support has been notified about the posted complaint.
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            M
            Manikanta Prakash
            Aug 1, 2020
            Resolved
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            Resolved

            I am manikanta prakash. 550.67 rupees has been deducted from my account as
            Dmc/[protected] dp chgs till jun-20 charges on

            28/07/2020. I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction message to my mobile. I need justice and my money back immediately. My account number is[protected].
            Aug 5, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Manikanta Prakash,

            We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0w4mk) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              A
              apurvakhairkar
              Aug 1, 2020
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              Address: Nagpur

              An amount has been deducted from my icici salary account. I have an on going emi but the charges are deducted on 3rd of every month. What are the charges for???
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0w4m2) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                R
                Ramandeep790790
                Aug 1, 2020
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                Fraud UPI transaction

                Address: ICICI Bank, Civil lines branch Gurugram

                Dates of fraud (13.07.2020~30.07.2020)
                Client Name- Paytm.
                Multiple UPI transactions of Rs 400, 1600 & 4000 total transaction amount Rs 68000.
                I request to consider these as a fraud transaction and return total amount of RS 68000 as OPT, debit massage or any mail not received from ICICI.

                Bank Name- ICICI.
                A/c Holder name - Ramandeep Kaur
                A/c No[protected]
                IFSC Code- ICIC0001148br...
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                R
                Ramandeep790790
                Aug 1, 2020
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                Address: ICICI bank Gurugram, civil lines branch
                Website: ICICI bank

                Dates of fraud (13.07.2020~30.07.2020)
                Clint Name- Paytm.
                Multiple UPI transactions of Rs 400, 800, 1600 & 4000 total transaction amount Rs 68000.
                I request to consider these as a fraud transaction and return total amount of RS 68000 as OPT, debit massage or any mail not received from ICICI.

                Bank Name- ICICI.
                A/c Holder name - Ramandeep Kaur
                A/c No[protected]
                IFSC Code- ICIC0001148

                Detail of fraud transactions are below:

                [protected], UPI/[protected]/Oid[protected]/[protected]@pa/P, Rs400
                [protected], UPI/[protected]/Oid[protected]/digital goods-pa/1, Rs1600
                [protected], UPI/[protected]/Oid[protected]/digital goods-pa/1, Rs1600
                [protected], UPI/[protected]/Oid[protected]/[protected]@pa/P, Rs400
                [protected], UPI/[protected]/Oid[protected]/[protected]@pa/P, Rs4000
                [protected], UPI/[protected]/Oid[protected]/digital goods-pa/1, Rs400
                [protected], UPI/[protected]/Oid[protected]/[protected]@pa/P, Rs4000
                [protected], UPI/[protected]/Oid[protected]/[protected]@pa/P, Rs1600
                [protected], UPI/[protected]/Oid[protected]/digital goods-pa/1, Rs400
                [protected], UPI/[protected]/Oid[protected]/[protected]@pa/P, Rs4000
                [protected], UPI/[protected]/Oid[protected]/[protected]@pa/P, Rs4000
                [protected], UPI/[protected]/Oid[protected]/[protected]@pa/P, Rs4000
                [protected], UPI/[protected]/Oid[protected]/[protected]@pa/P, Rs4000
                [protected], UPI/[protected]/Oid[protected]/digital goods-pa/1, Rs4000
                [protected], UPI/[protected]/Oid[protected]/[protected]@pa/P, Rs1600
                [protected], UPI/[protected]/Oid[protected]/[protected]@pa/P, Rs4000
                [protected], UPI/[protected]/Oid[protected]/[protected]@pa/P, Rs4000
                [protected], UPI/[protected]/Oid[protected]/[protected]@pa/P, Rs1600
                [protected], UPI/[protected]/Oid[protected]/[protected]@pa/P, Rs4000
                [protected], UPI/[protected]/Oid[protected]/[protected]@pa/P, Rs4000
                [protected], UPI/[protected]/Oid[protected]/digital goods-pa/1, Rs4000
                [protected], UPI/[protected]/Oid[protected]/[protected]@pa/P, Rs4000
                [protected], UPI/[protected]/Oid[protected]/digital goods-pa/1, Rs400
                [protected], UPI/[protected]/Oid[protected]/[protected]@pa/P, Rs400
                [protected], UPI/[protected]/Oid[protected]/[protected]@pa/P, Rs1600
                [protected], UPI/[protected]/Oid[protected]/[protected]@pa/P, Rs800
                [protected], UPI/[protected]/Oid[protected]/[protected]@pa/P, Rs1600
                [protected], UPI/[protected]/Oid[protected]/[protected]@pa/P, Rs1600
                ICICI Bank customer support has been notified about the posted complaint.
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                  A
                  anoop hegde
                  Aug 1, 2020
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                  Address: #1737 varna 3rd cross , 2nd block, VP nagar Begur bangalore

                  Hi team,
                  I am anoop p hegde working in cgi. On[protected] evening, amount of rs 9000 got debited anonymously from my salary account without my knowledge from the nfs/* 40782010*/cash/wdl. Recently i haven't swiped my debit card in an atm. I request icici bank to investigate more on this issue and take a serious action regarding this fraud transactions.
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Anoop Hegde,

                  We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0w4lq) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    J
                    Jameel786
                    Aug 1, 2020
                    Resolved
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                    Resolved

                    I'm using ICICI credit card since from 2016. My card expired on January 2020. New card not yet received from January to till now, 7 months.

                    They given door number with some mistake. Blue Dart not delivering because of mistakes.

                    I visited several times ICICI bank and Blue Dart stores. Somany times I contacted customer care of both ICICI and Blue Dart. But no use.
                    Aug 2, 2020
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
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                      R
                      Rohit Barbaruah
                      Aug 1, 2020
                      Resolved
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                      Resolved

                      A man with a fake name of "BABLU KUMAR", stole Rs.4000 from me by scamming me out of my olx add. He made me do the following transactions through Phone Pe. The following details have been provided in the screenshots. Please look into it. I am a student and I am not working. The date and time of the incident is 31st July, 2020. Time 11:50am approx. His phone number and UPI id has been provided. Please look into it.
                      +2 photos
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 03, 2020
                      ICICI Bank Customer Care's response
                      Dear Rohit Barbaruah,

                      We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0w4le) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        S
                        Sireesh Anasuri
                        Jul 31, 2020
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                        Today, on July 31, 2020, I am credited with 5800 rupees from my brother, and after the amount credited there are 8 different charges applied by bank, and like that they debited like 3964 rupees from my account. How can they cut my money without my concern and why they charged for without any explanation.
                        +1 photos
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
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                          A
                          amitbisht511
                          Jul 31, 2020
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                          Resolved

                          My icici account has been charged thrice i have no emi nothing the only message i got in my statement is nach_ad_rtn_chrg~adbldesk~10jun20~8a16f5

                          My account has been charged thrice and all time same message only last
                          Last number is changing after 10jun20~

                          I want proper information why my money get deducted and i want my money back
                          This is friday no one replying my email what should i do, wait to charge again from bank on saturday, sunday
                          Aug 1, 2020
                          Complaint marked as Resolved 
                          i am talking with my account bank via mail
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0w55m) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            D
                            Dheerajswami
                            Jul 31, 2020
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                            Bank has charged posdec Charges around Rs.540 in a lot of 18 transaction without any prior warning or notification about deduction of charges due to insufficiency of funds. My account is nil from around 2 months and now when credited with some amount it got automatically get deducted by 540.
                            +1 photos
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
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                              S
                              salil12356
                              Jul 31, 2020
                              Resolved
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                              Resolved

                              I would like to bring it to your notice that, the amount of rs999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction and nor i did get any otp during the transaction. I nvr add my this account in amazon account and i have checked this when i was going through my account statement, the amount was debited on 31st july, 2020.Could you please assist me regarding this. Please find the attachment regarding the same.
                              +1 photos
                              Aug 5, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Aug 01, 2020
                              Updated by salil12356
                              Amazon solved my problem
                              Verified Support
                              Aug 03, 2020
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0w4mb) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                J
                                jannet123
                                Jul 31, 2020
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                                I am having my salary accout in icici bank. But few days back 29.50 rs/- were deducted from my account and when i looked into my mini statement it was described under "atmdec chg/[protected]/5684+gst". Although i was having enough balance in my account and that two i have tried only once's in the entire month to withdraw money, please let me know why the amount is deducted from my account.

                                Transaction details : atmdec chg/[protected]/5684+gst
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vrjd) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  A
                                  Amol Gainer
                                  from Mumbai, Maharashtra
                                  Jul 31, 2020
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                                  I am Amol Gainer. 826.00 Rupees has been deductom my account as DP CHGS TILL JUN-20) DP charges on

                                  28/07/2020. I have never used my Demat account till now. There was no prior notice.I haven't received any deduction message to my mobile. I need justice and my money back immediately.My Account Number is[protected]
                                  +1 photos
                                  ICICI Bank customer support has been notified about the posted complaint.
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                                    K
                                    K G Mohta
                                    Jul 31, 2020
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                                    Address: Giri Villa, 101, Birla Layout , Jatharpeth, Akola-444005

                                    Respected sir/madam,

                                    I am holding following tax saving bonds, and redemption date of which was 28/04/2002. Due to some personal problems i was unable to redeem the same. Kindly guide me in the matter so that i can redeem the same.

                                    1. Name : krishnakumar girdharilal mohta

                                    2. Bond certificate no : 123628

                                    3. Distinctive no : 156988

                                    4. Bondholder no : 5471-756

                                    5. Issue date : 28/04/1999

                                    6. Redemption date :28/04/2002

                                    7. Amount :rs.5000/- each

                                    8. Int rate : 12.5%

                                    Name of bond: tax saving bond-0399-tsb-one

                                    Kindly guide us for resumption.

                                    Thanking you in anticipation

                                    Regards,
                                    K. G. Mohta
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vpj8) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      K
                                      Kishor Kahar
                                      Jul 31, 2020
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                                      Resolved

                                      I am the a/c holder of icici bank from last 7 year,
                                      Now they have charged 591 under this category dcardfee0883jul20-jun21st+gst - 706.82 rupees
                                      I am not aware what type of charges are these.
                                      They never informed me regarding these charges either by email or by letter.
                                      Who has given right to icici bank to deduct the money without informing us.
                                      Because we kept the money in bank that give right to bank that they can do anything whatever they want.

                                      There should be some formal process for doing all these things. I want my money to be credited in my a/c which they have deducted from my a/c.
                                      +1 photos
                                      Aug 13, 2021
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 31, 2020
                                      ICICI Bank Customer Care's response
                                      Dear Customer,

                                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                      Regards,
                                      ICICI Bank Customer Service Team
                                      Helpful
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