ICICI Bank Complaints & Reviews

My account was debited Rs.199 for no apparent reason. The following message was received:

Txn of INR 199.00 done on Acct XX535 on 13-Apr-20.Info: VSI*AMAZON ST.Avbl Bal:INR ____.Call 18002662 for dispute or SMS BLOCK 535 to [protected]

I have not made any transactions today and I do not have any auto renewal subscriptions. I have not received any otp or any transaction intimation.

Apparently there are other icici customers with the same issue and this is a common occurrence. I would like to know why it happened and it must be resolved. This incident already occured once last year after which I blocked my card and had to pay for a new one. I don't want to do this again and again. I want my present account and card secured and a refund.

I am Diwakar Bhargava, I do not have any account in ICICI, but from last few years I am getting calls asking if I am Albirt Anthony, I have been trying to convey them to change the database but there is no action been taken.

My cell no is [protected], and this registered to my name Diwakar Bhargava, I do not know who this Albirt Anthony is and why I am getting different calls.

Hi team,
I am complaining about the ICICI collection executives . After transferring my calls for about 45 mins to one department to other they said we can not help you with removal of lien and icici employee only promised that lien will be removed from my salary account. At least they should not provide fake information to the customer just for their incentives. This is just a fake bank and would highly recommend to close everyone whomsoever is reading this to close their account and it's better to switch to HDFC, all the employees atleast do not lie about your account and will provide correct info...I want my lien to be removed as promised

I request you i mobile application error is coming cash deposit and money transfer problem. The i mobile app always says sorry the could not connect our system. please help me sir.

I hope you don't disappoint me

My icici bank account is deducted with recurring transactions of rs.410 and rs.80

Please escalate

I have applied for credit card in March. I did not receive the credit card till now. I request ICICI Bank to redispatch the credit card.pls help me. Thankyou

Today i want to transfer money from ICIC bank which using for only salary to other bank account which use for all the online and atm transition.

I have open ICICI bank account online almost 3 months back for getting my salary credit . Because my organization told me need ICICI bank account compulsory for salary.

With out any notification ICIC bank blocked/frozen my account i cant transfer any money to my other account which are going to deduct home loan EMI from next month.

Need bank unblocked my account as soon as possible also i try to contact ICICI bank customer care team but the are not helpful.

My ICICI bank account number :[protected]

I put my card into temporary block status through self help site. Now i am not able to login to unblock it.

I have paid power bill using eazypay and after entering OTP to confirm, the page went on saying error. The money was debited. Transaction ID is 772171. Please make sure that issue is resolved and refund my money as early as possible.

I have been issues a credit card by icici bank.
I did some transaction and paid the amount for it

Dear Customer, Total Amount of INR 15973.4 and Minimum Amount of INR 2600 is due by 28-APR-20 on your Credit Card XX3002. Please ignore if already paid.

I paid 15973.4 rs and then didnot do any transaction.

Then these messages started coming-

Dear Customer, Total Amount of INR 2624.26 and Minimum Amount of INR 140 is due by 29-JUN-20 on your Credit Card XX3002. Please ignore if already paid.

I ignore coz i already paid

Then few days back i got a call from one of the their employee saying i haven't paid my dues.

How come when j haven't used the card and done all the payment why is it pending.

Is it my fault that you communication isnt clear.

I haven't been receiving any statement.
I have tried downloading mobile app multiple times.ask customer care multiple times about the same, yet no solution
I get message from company-
Dispatched: Credit Card Statement for Acct XX3002 is sent by local post on 15-SEP-20. You will receive it within 12 working days

But god knows which address does it gets delivered. I didnt recieve any.

What am i supposed to do?

When i try to get whats app banking the
response is
BLANK_RESPONSE
null

What am i supposed to do?

I am going to take very strict legal actions if this isnt resolved

Mr Kailash singh submitted full amount of KCC account[protected] in home branch Sampla, Sarwar on 30 September 2020.After that we are applied for account closing and No dues. Sampla bank branch referred us to Tantoti branch. Now they are doing misguide us. But the icici Bank Sampla and Tanthoti branch staff avoiding to answer anything and we had family problem so we have urgency to close the KCC acc[protected].
Please immediately do concern in this matter. Contact no- [protected]

GOOD Afternoon It is to inform you that I am facing a problem with ECSRTNCHGS, without my knowledge form the last 20 days 1750 rs deducted from my account, do needful immediately. my mail id is [protected]@gmail.com

Dear Sir,

Past 3 weeks fraudulent transactions are happening in my account from VIN/GOOGLE/GAR.Kindly help me to avoid this this future and refund my past 3 transactions

ICICI Bank has terrible OTP service. Every time there is a fund transfer needed urgently I either get OTP after long time or I don't get it. I usually end up using other bank accounts for any transaction. ICICI Bank name is big but not sure if they are actually looking at core issues. Very bad experience on 17/10/2020 and 18/10/2020 where I spend the entire weekend trying to call customer service and no avail. No clear indication on OTP. If I use the IBOTP option it gives unrelated error. Utter waste of time!

Hello,

ICICI Bank customer care, I want to bring to your attention regarding a customer of yours having the following upi id as in the attachment. This person was running a fraud site, and has collected upi payments to your bank account. I request you to look into this customer and block his account and refund our payment. Kindly contact on my mobile [protected] for more details.

Suspiscious Amount debited but not credited till yet

Hi Team,

It been 4 months, we are chasing bank to get the refund of demat acount which we have not requested.

We have tried everything - visited bank, approached via twitter/email/complain page & spoke to customer care. Nothing helped, your chutiya/dumb employees are not understanding OR may be they pretend they are not understanding for their goo[censored]p.

I opened FD in your bank. The sales person came & collected the documents. He never discussed about the demat account while opening the FD.

Later I was surprised to see the deduction for the service (Demat A/C) which I never used because I was not aware whether I have any demat account.

I checked the demat opening form & found the signature is not done by me. The signature is different.

Your sales person has done the signature & opened the demat account without my consent in order to achieve the sales target. For that I have enough proof. I have the copy of demat account opening form with forged signature.

This is really big issue. I hope issue will resolve soon, otherwise will drag you to consumer forum for doing forgery.

Reference # : ICICICARE=[protected]
Service Request # : SR[protected]

I get rental payments from my tenant in Bangalore. This is made into my father's account (which I maintain) and I usually immediately transfer this to my father's local (home) ICICI account since it's his money and I'm just managing it for him since he's not in the same city as the tenant whereas I am. This time, after I transferred the received rental amount to my father's account, the original payment got reversed to the tenant without my consent or authorisation and now 40k has been reduced from the bangalore account i.e. you have reversed the amount by dipping into my savings. How is this even allowed?

I struggled hard to get my tenant to pay up and finally after a lot of delay and got the amount and now the tenant is denying that a reversal was made. When I called my branch and asked for details, they told me it has been reversed and that it was a server error. If it's a server error, it is a fault on your part and you are responsible to fix it. So kindly check the transaction number of the reversal and please put the amount back into my account.

I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 17th October, 2020. Could you please assist me regarding this. Please find the attachment regarding the same.

Name: Vipul Goyal ([protected])

Hi Team

Name: Goutham Kumar Karan
Mobile no: [protected]
Pockets wallet account no : [protected]
Reference No:[protected]
Please find the below Screenshot

Recently on 14th Oct i have been Tried to added Fund in my ICICI pocket wallet Rs 5000 through Net Banking The amount as been Debited from my account but till now didn't got credited no one is taking care