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ICICI Bank Complaints & Reviews

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Updated: Dec 13, 2025
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ICICI Bank reviews & complaints page 343

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S
SuryaManoj
from Eluru, Andhra Pradesh
Jul 25, 2020
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Address: India

Amount of r.590/- got debited two times from my bank account on may 2020 and again rs.590/- again got debited on july month of 2020 with out my knowledge!! May i know what's happening? I am maintaining required balance amount for sure. Why this amount getting deducted?

Why i am getting all charges from my account? I asked about bajaj finserv and told me they authorized to deduct only loan amount, not any other charges.
I need to know about the charges please help. And why you will charges like these under the name of "nach_ad_rtn_chrg~bajajfin".
Aug 8, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 26, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0uyws) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    E
    eva.ipsita
    Jul 25, 2020
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    Website: www.icicibank.com

    I had applied for the amazon pay credit card, but i have not yet received the card due to which am not able to shop because of card deactivation. Please assist. My name-eva ipsita
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0uras) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      S
      Sameer Sh
      from Chennai, Tamil Nadu
      Jul 25, 2020
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      Resolved

      home loan closure original documents not received

      Address: ICICI Bank Ltd, , Soham Plaza, Manpada, Ghodbunder, Thane (West).

      I closed 2 home loan accounts on 3rd of june 2020.

      Home loan accounts as below:

      Lbmum[protected]
      Lbmum[protected]

      It's been 2 months but no firm updates about my original documents.

      This is a really frustrating experience to call twice everyday and not getting any response about my original documents....
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      U
      upprem
      from Delhi, Delhi
      Jul 25, 2020
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      Address: Chennai

      Payment id: [protected] date: 22/12/2019 status - success icici bank net banking portal shows the transaction status is successful but fastag portal is not showing the balance statement enclosed for reference.

      Several complaints raised but icici is just cheating and not refunding my money back.

      Customer id: 11600318
      Reference no: cmp[protected]
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 26, 2020
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0uyvq) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
      Jul 30, 2020
      Updated by upprem
      Dear ICICI Customer service team

      I see that you are are only interested in marking the status as resolved.
      The email id mentioned has been marked as protected and not disclosed even when logged in. Please share it again.
      I have already shared the Fastag Customer id, payment id and transaction / complaint reference numbers. What more do you expect.
      Extremely frustrated at the behaviour of ICICI for stealing customer money.
      Appreciate if it can be resolved ASAP.
      Please do not mark as resolved by yourself.
      Aug 10, 2020
      Updated by upprem
      This is not yet resolved
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        A
        AmitTapdiya
        Jul 24, 2020
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        Address: Dilip Singh Colony, Vazirabad, Nanded

        Date: 07/07/2020
        Transaction remark: atd-0xx9082-rtnchgsjun20gst
        Amount deducted: rs.59/-

        Desirable resolution:
        A) reason for deducting the amount in detail.
        B) refund of the complete amount deducted.
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ur8j) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          R
          Rajalakshmi Sheker
          Jul 24, 2020
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          My account has been debited with 169 rupees on 24 july 2020 and ihave not purchased anything from amazon... I request you to kindly revert my money to my account
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ur7s) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            S
            Samiksha Chugh
            Jul 24, 2020
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            Icici account number:[protected]. My account has been charged for the activation of walletassist plan. Amount deducted is rs 1899 on 15th july. I had not applied for any such plan. Deactivate the service and refund the amount as soon as possible.
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0uk9m) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              A
              Alex599
              Jul 24, 2020
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              Address: ICICI BANK, Pammal

              I made an imps fund transfer from my icici bank account to south indian bank account for paying out life insurance policy on 21st july 2020 around 09:00am.

              The money was immediately deducted from my icici bank account but i received the message that transaction failed due to time out at sib end.
              And i am asked to wait for t + 2 days to get the transaction issue resolved.
              I called icici bank relationship manager & deputy manager & they were not helpful and asked me to wait for t+2 days. They informed me that there was an issue in imps tranfer for all the banks on 21st july 2020. I was not able to find any news regarding that.

              This is really pathetic. I have a commitment to make the funds transfer today itself. I need to pay fine/interest because of the delay. If a imps transaction is not successful for whatsoever reason the money should be credited back to the account immediately.

              Why is icici bank causing inconvenience to customers by asking to wait for t+2 days. Rbi should seriously look into such matters and fine such arrogant banks heavily.

              Today is 24th july 2020- 12:00pm and issue is not resolved yet. This is causing lot of stress to me and i m sure there would be thousands of customers like me who are feeling the same.
              Aug 7, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 24, 2020
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ukb5) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                D
                Dkdkdk
                Jul 23, 2020
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                Address: Delhi
                Website: Icici bank

                Reference no[protected]
                +1 photos
                ICICI Bank customer support has been notified about the posted complaint.
                Jul 23, 2020
                Updated by Dkdkdk
                Pls help to refund ammount reference no is[protected]

                Dear Customer,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
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                  M
                  Jul 23, 2020
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                  Hi my name is sahil manchanda... I was using credit card i had paid the amount but they r still harrasing me and my friends even after payment... Card last digit is 4013... They used landline which i can't call again... I m going for also...
                  Their nos are [protected]
                  [protected]
                  [protected]
                  [protected]

                  I have all recording even... Pls take some action
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0uk9i) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    R
                    Rahul Ga
                    Jul 23, 2020
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                    Resolved

                    Address: icici bank towers,bandhra-kurla complex,mumbai 40051,maharashtra

                    Dear sir,
                    I'm having an account since the past two years, and I were done lot of higher amount transactions through this account.unfortunately but for some reason I hate the banking with icici.bcoz im holding a two wheeler loan in TATA capital, previous moth of emi was not paid through my account, when I put some money in account to clear the dues but suddenly my count got deducted by 1768rs, i'm like omg.this is the second time the bank was deducting the money from my account .nowadays im worry about putting some savings in my account because for some reasons you will deduct the amount for sure.so im going to close my account completely, bcoz if an emi is pending the both bank will deduct the money(tata&icici), im not blaming tata, only icici doing unfair business. I had apply for moratorium for what ? .kindly refund my money or else I will close my icici account and FD's.Hate banking with ICICI.people should always worry about icici return charges.i need refund asap.
                    my contact number :[protected]
                    +1 photos
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 24, 2020
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
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                      P
                      Prasant38
                      Jul 23, 2020
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                      Hi,

                      My Dad's ICICI account got two transactions recently which is Yesterday which we did not transacted.One is from Ola Money which is of Rs 2000 and another one is of Rs 2525.

                      -Prasant
                      +1 photos
                      ICICI Bank customer support has been notified about the posted complaint.
                      Jul 23, 2020
                      Updated by Prasant38
                      Can you guys calrify. i was trying to reach out to your number. but its disconnecting and even i was trying to block the card online. it says error.
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ukd4) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        K
                        Kamalartist
                        Jul 23, 2020
                        Resolved
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                        Resolved

                        Address: Sector 62 noida

                        I am not able to transfer money online with my account and can not withdraw also.

                        When i transfer money it shows insufficient funds.

                        When i check balance ot shows.

                        Available bal 3585rs
                        Total available balance. -40997

                        No response from customer care

                        What to do now i need the amount today.
                        +1 photos
                        Aug 13, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 23, 2020
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ufjv) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          S
                          Sreeman M
                          Jul 23, 2020
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                          Dear sir,
                          My name is - m. Sreeman
                          Mobile number-[protected]
                          Sr[protected]
                          I will register "expression dabit card" on 16 july 2020, but i don't need expression dabit card, i already have basic dabit card, pleas help me and getting my mony bank.

                          Thank you sir.
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ufj5) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            R
                            Rohit Rituraj
                            Jul 23, 2020
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                            Resolved

                            My account got suddenly got debited with sms bank description of the transaction as vsi amazon stan of rs 129/-
                            And this keeps happening every month. Every time i call customer care representatives they transfer calls to multiple department and told me that i will receive email and then i have to reply with the details, donotreply email doesnt take replies so m not sure what else should i do. M tierd following up everytime.
                            I have attached my screenshot for the same. Please cancel and refund the amount as neither me or my family or anyone else has the access to my account not i have recharged any prime membership.
                            +2 photos
                            Aug 11, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 23, 2020
                            ICICI Bank Customer Care's response
                            Dear Rohit Rituraj,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ufh9) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              R
                              rakeshrj143
                              Jul 23, 2020
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                              Icici bank account no[protected] i charged nach ad rtn chrg 213rs 590rs 590rs 27rs 290rs 170rs 590rs 300rs 349rs 419rs 300rs 590rs 590rs its total around 4539 rs refund my amount
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ufha) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                K
                                Kannan98
                                Jul 22, 2020
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                                Address: SALEM

                                My name k. Kannan and hold salary account in icici bank. I have been charged 4 time posdec chg of 29.50/- on last two months without any intimation and any fault of my own. I want the reversal of this payment. Its wrong practice to deduct money from account without lettering the user know of this fault. I demand strong action this posdce chg
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ubrj) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  Annurag Shrivastava
                                  Jul 22, 2020
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                                  I have a saving account in icici bank. Today while i was checking my account on net banking, i came to know that an ecsrtn charges dedicated from my account. For this deduction no message came on my registered mobile number. I want to know that for which reason this charges were deducted from my account.
                                  +1 photos
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Annurag Shrivastava,

                                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    ranadey03
                                    Jul 22, 2020
                                    Resolved
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                                    Resolved

                                    Icici Eba/nse charges

                                    Dear sir / madam,

                                    I have seen the following transactions iny savings bank account associated with upstox. Not sure why i have been charged or deducted the amount from my account.

                                    20/04/2020 eba/nse n 2020074/[protected] dr. 3124.60

                                    20/05/2020 eba/nse n 2020095/[protected] dr. 472.90

                                    22/06/2020 eba/nse n 2020117/[protected] dr. 437.16

                                    20/07/2020 eba/nse n...
                                    +4 photos
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                                    Chandbabu Saxena
                                    Jul 22, 2020
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                                    Rs 129 is deducted from my saving account of icici bank for google without my permission.
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0uac4) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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