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Updated: Jun 13, 2026
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ICICI Bank reviews & complaints page 343

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S
Sireesh Anasuri
Jul 31, 2020
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Today, on July 31, 2020, I am credited with 5800 rupees from my brother, and after the amount credited there are 8 different charges applied by bank, and like that they debited like 3964 rupees from my account. How can they cut my money without my concern and why they charged for without any explanation.
ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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    amitbisht511
    Jul 31, 2020
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    My icici account has been charged thrice i have no emi nothing the only message i got in my statement is nach_ad_rtn_chrg~adbldesk~10jun20~8a16f5

    My account has been charged thrice and all time same message only last
    Last number is changing after 10jun20~

    I want proper information why my money get deducted and i want my money back
    This is friday no one replying my email what should i do, wait to charge again from bank on saturday, sunday
    Aug 1, 2020
    Complaint marked as Resolved 
    i am talking with my account bank via mail
    ICICI Bank customer support has been notified about the posted complaint.
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    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0w55m) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      D
      Dheerajswami
      Jul 31, 2020
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      Bank has charged posdec Charges around Rs.540 in a lot of 18 transaction without any prior warning or notification about deduction of charges due to insufficiency of funds. My account is nil from around 2 months and now when credited with some amount it got automatically get deducted by 540.
      ICICI Bank customer support has been notified about the posted complaint.
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      Dear Customer,

      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
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        S
        salil12356
        Jul 31, 2020
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        I would like to bring it to your notice that, the amount of rs999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction and nor i did get any otp during the transaction. I nvr add my this account in amazon account and i have checked this when i was going through my account statement, the amount was debited on 31st july, 2020.Could you please assist me regarding this. Please find the attachment regarding the same.
        Aug 5, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Aug 01, 2020
        Updated by salil12356         Amazon solved my problem
        Verified Support
        Aug 03, 2020
        ICICI Bank Customer Care's response         Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0w4mb) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          J
          jannet123
          Jul 31, 2020
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          I am having my salary accout in icici bank. But few days back 29.50 rs/- were deducted from my account and when i looked into my mini statement it was described under "atmdec chg/[protected]/5684+gst". Although i was having enough balance in my account and that two i have tried only once's in the entire month to withdraw money, please let me know why the amount is deducted from my account.

          Transaction details : atmdec chg/[protected]/5684+gst
          ICICI Bank customer support has been notified about the posted complaint.
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          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vrjd) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            A
            Amol Gainer
            from Mumbai, Maharashtra
            Jul 31, 2020
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            I am Amol Gainer. 826.00 Rupees has been deductom my account as DP CHGS TILL JUN-20) DP charges on

            28/07/2020. I have never used my Demat account till now. There was no prior notice.I haven't received any deduction message to my mobile. I need justice and my money back immediately.My Account Number is[protected]
            ICICI Bank customer support has been notified about the posted complaint.
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              K
              K G Mohta
              Jul 31, 2020
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              Address: Giri Villa, 101, Birla Layout , Jatharpeth, Akola-444005

              Respected sir/madam,

              I am holding following tax saving bonds, and redemption date of which was 28/04/2002. Due to some personal problems i was unable to redeem the same. Kindly guide me in the matter so that i can redeem the same.

              1. Name : krishnakumar girdharilal mohta

              2. Bond certificate no : 123628

              3. Distinctive no : 156988

              4. Bondholder no : 5471-756

              5. Issue date : 28/04/1999

              6. Redemption date :28/04/2002

              7. Amount :rs.5000/- each

              8. Int rate : 12.5%

              Name of bond: tax saving bond-0399-tsb-one

              Kindly guide us for resumption.

              Thanking you in anticipation

              Regards,
              K. G. Mohta
              ICICI Bank customer support has been notified about the posted complaint.
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              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vpj8) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                K
                Kishor Kahar
                Jul 31, 2020
                Resolved
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                Resolved

                I am the a/c holder of icici bank from last 7 year,
                Now they have charged 591 under this category dcardfee0883jul20-jun21st+gst - 706.82 rupees
                I am not aware what type of charges are these.
                They never informed me regarding these charges either by email or by letter.
                Who has given right to icici bank to deduct the money without informing us.
                Because we kept the money in bank that give right to bank that they can do anything whatever they want.

                There should be some formal process for doing all these things. I want my money to be credited in my a/c which they have deducted from my a/c.
                Aug 13, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 31, 2020
                ICICI Bank Customer Care's response                 Dear Customer,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
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                  N
                  NARESH PODILA
                  Jul 31, 2020
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                  nach_ad_rtn_chrg tpsl sipg-necessary deducted amount from my account

                  Hi

                  With reference to the above subject every month inr 590 has been deducted from my account 5 times in a month. This month also deducted and last month i personally went to bank and deactivated all nach mandates but again why these amounts are getting deducted. I want my month refund else i will go legally.

                  Below are my details

                  Naresh podila

                  Account number[protected]
                  br...
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                  A
                  ankyG
                  Jul 31, 2020
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                  Amount deducted around 25th of june
                  ICICI Bank customer support has been notified about the posted complaint.
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                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vpld) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    R
                    Rohit Rituraj
                    Jul 31, 2020
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                    I tried sending my query on the email also, the description is that same. Besides of several followups, bank representatives told me that i will be receiving calls against this issue from the concerned department, but still no resolution is still yet made neither i have received any call.
                    ICICI Bank customer support has been notified about the posted complaint.
                    View replies
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vpk9) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      S
                      Sheraj Ahmed Shaikh
                      Jul 31, 2020
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                      Address: ICICI BANK MAHIM BRANCH ATM

                      I tried to make cash deposit in icici bank atm cam cash deposit machine today... But after adding cash in machine transaction got failed... And also i didn't get my money back from machine
                      ICICI Bank customer support has been notified about the posted complaint.
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                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vpj4) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        S
                        Siddula Harish
                        from Guntur, Andhra Pradesh
                        Jul 30, 2020
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                        Dear team,

                        475.23 rupees deducted from my bank account today in the name of 'ecsrtnchg'. Please give detailed explanation for this deduction.

                        Thanks and regards,
                        Harish siddula
                        [protected]
                        ICICI Bank customer support has been notified about the posted complaint.
                        View replies
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vpwn) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          S
                          Sreeram Vijay Maddury
                          Jul 30, 2020
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                          Resolved

                          Address: Mumbai

                          I am enable to get a reply from ICICI and contact information in regarding to my bonds as per following details.

                          1. Folio No: 6034088
                          2. Certificate Numbers: 00003126 to[protected] Certificates)
                          3. Bond Value: Rs 1, 00, 000/- each (Total 4, 00, 000)
                          4. Investors: M Durga Sreeram and M V Sreeram
                          5. Maturity Date: 16.04.2023

                          Can some one help on this

                          Thanks

                          Sreeram
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          View replies
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vpvy) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            M
                            MuraliC
                            Jul 30, 2020
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                            Rs 590 5 times total 2950 with different dates has been deducted from my account on[protected] against nach_ad_rtn_chrg~adbldesk~30jun~869b9a1~dmifimb

                            Let me know why you charging this amount from my account. What this is charge for?
                            .
                            Kindly refund my money otherwise i will file a compliant in consumer forum.
                            Thanks & regards
                            C murali
                            ICICI Bank customer support has been notified about the posted complaint.
                            Aug 03, 2020
                            Updated by MuraliC                             What is the update on my complaint
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                              D
                              Divendra Maurya
                              Jul 30, 2020
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                              Address: Mumbai

                              I am Divendranath Maurya amount of 826.00 rupees has been deducted from my account in the name of dp chgs till Jun-20 on 28h July 2020.
                              One such deduction also occured on 30th March 2020 in name of dp chgs till Feb-20. But i didn't noticed

                              I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.
                              Please do the needful, and refund it asap.
                              ICICI Bank customer support has been notified about the posted complaint.
                              View replies
                              Dear Divendra Maurya,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vls0) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                M
                                Mahesh Rao PB
                                from Chennai, Tamil Nadu
                                Jul 30, 2020
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                                Money is continously deducted from my icici account in name of posdec. There are icici bots which are automatically deducting 29.5 rs from my account on daily basis from my account without swiping at any pos or any attempted transaction. Prior to this month 265 rs (29.5 posdec deductions) was deducted like this. I complained no satisfactory reply from the bank.
                                So kept my account open for refund (Was thinking of closing my account). Today july 30, 2020 when i transferred money to my account, again the bot worked and made 20 posdec deduction of 29.5 rs each in 5 minutes, and additional charge dp 800+ rs. So now total 865 rs posdec (Without swiping) + 800 dp is fraudulently deducted from my account. Last 30 days i have not made any transactions, as i am in home quarantine - no digital or physical transaction. This is blatant fraud using bots.
                                When requesting refund in mail no proper response.
                                ICICI Bank customer support has been notified about the posted complaint.
                                View replies
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vlsi) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  B
                                  batrasunil
                                  Jul 30, 2020
                                  Resolved
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                                  Resolved

                                  Address: F-14 53 MODEL TOWN PHASE 2, FIRST FLOOR

                                  Iam holder of icici Tax Bond -102000-TSB-Two with Bond holder No.[protected] and Distinctive No.[protected].I hold Four Bond with face value of Rs.7000/- & issue price Rs.5000/-.This Bond are due for redemption on maturity.I have Original Tax Bond with me .However i have not received the maturity cheque with interest till date .

                                  Kindly Reply

                                  Annu Batra
                                  [protected]
                                  [protected]@hotmail.com
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vlt3) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    V
                                    Veeraramkumar Selvam
                                    Jul 30, 2020
                                    Resolved
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                                    Resolved

                                    My savings account linked with ICICI bank has been deducted with an amount of 826 rupees on 28th July 2020(Dmc Dp C HGS charges)which I have no idea about.

                                    So I request you to help me with the refund of the stated amount.

                                    Kindly look into it and get it resolved.
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Veeraramkumar Selvam,

                                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      S
                                      Souman Kumar Sarkar
                                      Jul 30, 2020
                                      Resolved
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                                      Resolved

                                      Unjustified ICICI Bank nach ad rtn chrg

                                      Address: ICICI BANK NTPC KANIHA , DIST-ANGUL ODISHA 759117

                                      Within one month of time icici bank has charged Rs3961 as NACH_AD_RTN charges or you may say bounce charges. for a single loan they have bounced auto debit cheques several times to charge more. I have taken a bajaj finsrv product on emi amounting Rs 3500 per month and the linked account was ICICI and due to lock down i failed to maintain sufficient balance for two months only and but the month of March till now ICICI is deducting a large...
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