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Updated: Apr 21, 2026
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S
salil12356
Jul 31, 2020
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I would like to bring it to your notice that, the amount of rs999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction and nor i did get any otp during the transaction. I nvr add my this account in amazon account and i have checked this when i was going through my account statement, the amount was debited on 31st july, 2020.Could you please assist me regarding this. Please find the attachment regarding the same.
Aug 5, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Aug 01, 2020
Updated by salil12356 Amazon solved my problem
Verified Support
Aug 03, 2020
ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0w4mb) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    jannet123
    Jul 31, 2020
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    I am having my salary accout in icici bank. But few days back 29.50 rs/- were deducted from my account and when i looked into my mini statement it was described under "atmdec chg/[protected]/5684+gst". Although i was having enough balance in my account and that two i have tried only once's in the entire month to withdraw money, please let me know why the amount is deducted from my account.

    Transaction details : atmdec chg/[protected]/5684+gst
    ICICI Bank customer support has been notified about the posted complaint.
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    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vrjd) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      A
      Amol Gainer
      from Mumbai, Maharashtra
      Jul 31, 2020
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      I am Amol Gainer. 826.00 Rupees has been deductom my account as DP CHGS TILL JUN-20) DP charges on

      28/07/2020. I have never used my Demat account till now. There was no prior notice.I haven't received any deduction message to my mobile. I need justice and my money back immediately.My Account Number is[protected]
      ICICI Bank customer support has been notified about the posted complaint.
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        K
        K G Mohta
        Jul 31, 2020
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        Address: Giri Villa, 101, Birla Layout , Jatharpeth, Akola-444005

        Respected sir/madam,

        I am holding following tax saving bonds, and redemption date of which was 28/04/2002. Due to some personal problems i was unable to redeem the same. Kindly guide me in the matter so that i can redeem the same.

        1. Name : krishnakumar girdharilal mohta

        2. Bond certificate no : 123628

        3. Distinctive no : 156988

        4. Bondholder no : 5471-756

        5. Issue date : 28/04/1999

        6. Redemption date :28/04/2002

        7. Amount :rs.5000/- each

        8. Int rate : 12.5%

        Name of bond: tax saving bond-0399-tsb-one

        Kindly guide us for resumption.

        Thanking you in anticipation

        Regards,
        K. G. Mohta
        ICICI Bank customer support has been notified about the posted complaint.
        View replies
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vpj8) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          K
          Kishor Kahar
          Jul 31, 2020
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          I am the a/c holder of icici bank from last 7 year,
          Now they have charged 591 under this category dcardfee0883jul20-jun21st+gst - 706.82 rupees
          I am not aware what type of charges are these.
          They never informed me regarding these charges either by email or by letter.
          Who has given right to icici bank to deduct the money without informing us.
          Because we kept the money in bank that give right to bank that they can do anything whatever they want.

          There should be some formal process for doing all these things. I want my money to be credited in my a/c which they have deducted from my a/c.
          Aug 13, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 31, 2020
          ICICI Bank Customer Care's response           Dear Customer,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
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            N
            NARESH PODILA
            Jul 31, 2020
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            nach_ad_rtn_chrg tpsl sipg-necessary deducted amount from my account

            Hi

            With reference to the above subject every month inr 590 has been deducted from my account 5 times in a month. This month also deducted and last month i personally went to bank and deactivated all nach mandates but again why these amounts are getting deducted. I want my month refund else i will go legally.

            Below are my details

            Naresh podila

            Account number[protected]
            br...
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            A
            ankyG
            Jul 31, 2020
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            Amount deducted around 25th of june
            ICICI Bank customer support has been notified about the posted complaint.
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            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vpld) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              R
              Rohit Rituraj
              Jul 31, 2020
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              I tried sending my query on the email also, the description is that same. Besides of several followups, bank representatives told me that i will be receiving calls against this issue from the concerned department, but still no resolution is still yet made neither i have received any call.
              ICICI Bank customer support has been notified about the posted complaint.
              View replies
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vpk9) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                S
                Sheraj Ahmed Shaikh
                Jul 31, 2020
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                Address: ICICI BANK MAHIM BRANCH ATM

                I tried to make cash deposit in icici bank atm cam cash deposit machine today... But after adding cash in machine transaction got failed... And also i didn't get my money back from machine
                ICICI Bank customer support has been notified about the posted complaint.
                View replies
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vpj4) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  S
                  Siddula Harish
                  from Guntur, Andhra Pradesh
                  Jul 30, 2020
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                  Dear team,

                  475.23 rupees deducted from my bank account today in the name of 'ecsrtnchg'. Please give detailed explanation for this deduction.

                  Thanks and regards,
                  Harish siddula
                  [protected]
                  ICICI Bank customer support has been notified about the posted complaint.
                  View replies
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vpwn) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    S
                    Sreeram Vijay Maddury
                    Jul 30, 2020
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                    Address: Mumbai

                    I am enable to get a reply from ICICI and contact information in regarding to my bonds as per following details.

                    1. Folio No: 6034088
                    2. Certificate Numbers: 00003126 to[protected] Certificates)
                    3. Bond Value: Rs 1, 00, 000/- each (Total 4, 00, 000)
                    4. Investors: M Durga Sreeram and M V Sreeram
                    5. Maturity Date: 16.04.2023

                    Can some one help on this

                    Thanks

                    Sreeram
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    View replies
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vpvy) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      M
                      MuraliC
                      Jul 30, 2020
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                      Rs 590 5 times total 2950 with different dates has been deducted from my account on[protected] against nach_ad_rtn_chrg~adbldesk~30jun~869b9a1~dmifimb

                      Let me know why you charging this amount from my account. What this is charge for?
                      .
                      Kindly refund my money otherwise i will file a compliant in consumer forum.
                      Thanks & regards
                      C murali
                      ICICI Bank customer support has been notified about the posted complaint.
                      Aug 03, 2020
                      Updated by MuraliC                       What is the update on my complaint
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                        D
                        Divendra Maurya
                        Jul 30, 2020
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                        Address: Mumbai

                        I am Divendranath Maurya amount of 826.00 rupees has been deducted from my account in the name of dp chgs till Jun-20 on 28h July 2020.
                        One such deduction also occured on 30th March 2020 in name of dp chgs till Feb-20. But i didn't noticed

                        I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.
                        Please do the needful, and refund it asap.
                        ICICI Bank customer support has been notified about the posted complaint.
                        View replies
                        Dear Divendra Maurya,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vls0) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          M
                          Mahesh Rao PB
                          from Chennai, Tamil Nadu
                          Jul 30, 2020
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                          Money is continously deducted from my icici account in name of posdec. There are icici bots which are automatically deducting 29.5 rs from my account on daily basis from my account without swiping at any pos or any attempted transaction. Prior to this month 265 rs (29.5 posdec deductions) was deducted like this. I complained no satisfactory reply from the bank.
                          So kept my account open for refund (Was thinking of closing my account). Today july 30, 2020 when i transferred money to my account, again the bot worked and made 20 posdec deduction of 29.5 rs each in 5 minutes, and additional charge dp 800+ rs. So now total 865 rs posdec (Without swiping) + 800 dp is fraudulently deducted from my account. Last 30 days i have not made any transactions, as i am in home quarantine - no digital or physical transaction. This is blatant fraud using bots.
                          When requesting refund in mail no proper response.
                          ICICI Bank customer support has been notified about the posted complaint.
                          View replies
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vlsi) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            B
                            batrasunil
                            Jul 30, 2020
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                            Address: F-14 53 MODEL TOWN PHASE 2, FIRST FLOOR

                            Iam holder of icici Tax Bond -102000-TSB-Two with Bond holder No.[protected] and Distinctive No.[protected].I hold Four Bond with face value of Rs.7000/- & issue price Rs.5000/-.This Bond are due for redemption on maturity.I have Original Tax Bond with me .However i have not received the maturity cheque with interest till date .

                            Kindly Reply

                            Annu Batra
                            [protected]
                            [protected]@hotmail.com
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            View replies
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vlt3) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              V
                              Veeraramkumar Selvam
                              Jul 30, 2020
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                              Resolved

                              My savings account linked with ICICI bank has been deducted with an amount of 826 rupees on 28th July 2020(Dmc Dp C HGS charges)which I have no idea about.

                              So I request you to help me with the refund of the stated amount.

                              Kindly look into it and get it resolved.
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              View replies
                              Dear Veeraramkumar Selvam,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
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                                S
                                Souman Kumar Sarkar
                                Jul 30, 2020
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                                Resolved

                                Unjustified ICICI Bank nach ad rtn chrg

                                Address: ICICI BANK NTPC KANIHA , DIST-ANGUL ODISHA 759117

                                Within one month of time icici bank has charged Rs3961 as NACH_AD_RTN charges or you may say bounce charges. for a single loan they have bounced auto debit cheques several times to charge more. I have taken a bajaj finsrv product on emi amounting Rs 3500 per month and the linked account was ICICI and due to lock down i failed to maintain sufficient balance for two months only and but the month of March till now ICICI is deducting a large...
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                                Rakesh Goranta
                                Jul 30, 2020
                                Resolved
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                                Resolved

                                Address: hyderabad

                                I am Rakesh Goranta, an amount of 826.00 rupees has been deducted from my account in the name of dp chgs till JUN-20 on 28 July 2020

                                I have never activated and used my demat account.There was no prior notice of deduction and i haven't received any deduction message.
                                I want my money back.
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                View replies
                                Dear Rakesh Goranta,

                                We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vk4g) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  A
                                  Ashiqap
                                  Jul 30, 2020
                                  Resolved
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                                  Resolved

                                  I'm charged with 7500 rupees in my account for no reason. I've been trying to get in touch with the service team for so long now but no reply.
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Customer,

                                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    G
                                    Gurushiddayya H Kallimath
                                    Jul 30, 2020
                                    Resolved
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                                    Resolved

                                    Address: House No 57 Shivapur Colony Near Chawan Green Garden Gokul road Hubli

                                    I had purchased 4 Tax Saving Bonds of rs 5000 each redeemable or on 2010, I have not been received redemption amount. Bearing folio no 6456005, my email [protected]@gmail.com. please clarify. Thank you
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Gurushiddayya H Kallimath,

                                    We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vk6m) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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