ICICI Bank Complaints & Reviews

I have icic bank credit card (Only card not account in icic bank). I have not generated pin yet. When credit card is issued to me i have told that i dont want this credit card dont do the further process. Still i get this credit card at my home address. And then 500 rs charge applied. I have told that i dont want to use this, call the bank and do not pay this amount. Further the next bill issue to with penalty approx 1200inr. Now i have paid it. And i want to blok this credit card. I call to customer care service they do not answer. So i have complaint about this. Please blok my credit card and give the charge back (1200 inr) to my account.

Dear sir / madam,

Hope you are doing great,

My swatantra shrivastav having issue of outstanding, my total outstanding was shown in month of march 2020 was 38000/ and after that no transaction is done with card.

Against 38000 / i have paid rs-14800 in consecutive three month, i have paid higher amt then the the minimum payable amt in a month before due date but fines charges are imposed on me why?

Paid amt is not adjusted against overall due why?

Calling in your customer care simple answer they are giving sir our system is down we are transferring your call and post call disconnected.
Were should we raise our complaint who is responsible for the same, we do understand that we all are passing through difficult time.

Please let me who will going to resolve if there is no one let me know then i will brought such misappropriate conduct with consumer court, this is not threat this is just mercy appeal.

In past also i have blocked the card because of same issue.

Awaiting to hear positive response from you.
There is undefined category for complain in drop down, appropriate downdown not accepting.

Please connect me on [protected]

Regards
Swatantra shrivastav

I bring to your kind notice that there has been huge deduction of rs. 6, 500/- in a span of 2 months towards ecs bounce charges by icici bank limited.

Despite reserve bank of india announced moratorium benefits for consumer loans to mitigate the personal crisis of individuals, icici bank limited has mercilessly deduct huge ecs refund charges from my salary account due to communication gap of loan servicing banks/nbfcs on informing icici bank limited. Considering abnormal situation due to pandemic that put me in severe financial strain, i have written to icici bank limited several time @ customer. [protected]@icicibank.com requesting to refund the huge ecs refund deductions for a tune of rs. 6, 500/-. I also spoke to icici bank customer service executives @ [protected] and explained personal turmoil due to this huge deductions. Their customer service executives have given some hope and raise the request for refund. So far, i have not heard any news from icici bank limited.

As this not a normal situation, i humbly request icici bank limited to refund the ecs deduction charges at the earliest.

I am attaching the statement of ecs deductions effected in my salary account.

NAME Sunil Shankar Shetye
As on February 28, 2008 I have Settled of dues on ICICI Bank Credit Card Account [protected]
I attach zerox copy of Full And Final Settlement Letter By Icici Bank And Payment Of Receipt By Icici Bank

This letter is to inform that you kindly close my bank account No [protected] in your bank. I am not operating this account from a long period of time. Now I decided not to continue this account
I don't have passbook Debit/credit card and chequebook

So I request you to close my Account as it Affecting my Cibil Score

I applied many times for the Moratorium on my Credit Card Personal Loan EMI from ICICI Bank Website Home Page but I never got a confirmation message.

After this bank deducted the Auto debit fee from my credit card and did not apply the moratorium on my credit card.

When I am calling customer care then they are saying that Moratorium was not applied on your card so the auto debit fee is deducted.

But Auto Debit was not enabled on my credit card. Customer service is worst they don't know anything.

I have applied 6 times in June for Moratorium but never got confirmation message.

I want to return the auto debit fee and apply Moratorium on my credit card emi.

Please give me a solution to my problem.

Sir, From long Time I am Waiting for PMAY Benefit.

icici laon account no: LBSIN[protected]

Customer name: PRITIJAVHERI

Sanction Date: 15/12/18

Application no:- [protected]

sanction amount: 737800
Date of Birth:- 18/5/1977
Application ID generated on 14/01/20 C[protected]

Icici laon account no: LBSIN[protected]

Customer name: PRITIJAVHERI

Sanction Date: 15/12/18

Application no:- [protected]

sanction amount: 737800
Date of Birth:- 18/5/1977
Application ID generated on 14/01/20 C[protected]

I have tried to purchase a laptop from lenovo website and even microsoft one drive account but both transactions failed with the same reason as below;

Dear Customer, transaction of INR 40, 499.56 on Credit Card XX4007 is withheld due to security reasons. pls call our Customer Care.

Kindly note that due to covid-19 situation, even i am unable to reach out to customer care.

Kindly help resolve my...

I have no idea where my card has been declined online as i didn’t get any message regarding this. This has happened multiple times to me before as well but i ignored it and today i lost 1660 due to this issue. This is absolutely unfair and not right. I should atleast receive one message of a decline so i make sure my card isn’t in use anymore.

Pls provide my uan number

Emp no; 339309

I have been trying to close my loan account from feb 2020 and till my i am not able to close it. Icici bank staff did a mistake while processing my foreclosure request, agreed that it is their mistake but they are not taking responsibility for the interest being deducted for their mistake. Even if it is their mistake they are insisting me to take responsibility. The bank manager was very rude to me and asked me to complain against his employees as there was no solution for their mistake except for me to bear the loss.
I raised a complaint in icici website and got auto reply that they do not assist through email due to covid issue. Customer care number do not support due to covid issue. I sent email to emailid's customer. [protected]@icicihfc.com, [protected]@icicihfc.com, nodal. [protected]@icicihfc.com and there is no response. Bank staff are rude and not even ready to solve my issue. But they are very prompt in deducting emi on time. Due to mistake of staff, unnecessary i have been charged with the interest. If the staff had done their work properly i would have cleared my loan by now and avoided paying interest amount from march,
It is so painful for a common person to even pay the amount and close the loan account.

I am ready to clear the amount but i definitely need the refund of the interest that was deducted till now and that is going to be deducted till my issue is
Resolved

I requested during feb1st week 2020 for the foreclosure of account, however the request was raised was raised on feb27th 2020 and request was completed on march 10th 2020 due to which i had to pay emi in march as well. This delay was due the communication issue between icici bellary branch and icici home finance branch in hubli. I did not make an issue and co-operated and again submitted cheque to close the loan account. Since i was not good at writing cheque's and also i did not want the cheque to get bounced due to any small mistake in writing cheque, i asked the bank staff to help me. They asked me to google, i said i cannot make mistake by looking up in google and get my cheque bounced. Later the staff helped negligently. She was busy talking over phone and guided me. Finally she made me write wrong words in the cheque. I submitted cheque on march 13th friday, but they made me write march16th on both request letter and cheque, telling the cheque will not be processed on saturday. I waited for 10 days there was no response. My bad luck there was lockdown due to covid and i could not step out of house to check with the back. There was no response for my calls as well. They deduced emi on april and may as well. Finally i went to bank on may26th and learnt that the cheque was not even processed. There was no communication to inform me about the issue. They claim they called me but will they just call me once and then leave it? There was no message sent to my mobile number or email. They said that the cheque was bounced, but it was not even cleared by icici bank. Now i don't even understand how they submitted the cheque without even checking the details. On top of that they did not inform and kept on deducting emi's. The bank manager and staff accepted the mistake and say they do not have solution. Now they expect me to bear the loss for the mistake of the staff and for the communication issues between icici branches.
Below is the address of the icici bank in bellary that i had issues with
Icici bank limited,
Spl complex,
Dr rajkumar road,
Bellary-583101 branch.

Bank staff is not resolving the issue. Complaints are not being accepted by the bank. So should the common man keeping suffering? I am not sure how i have to get the issue resolved

I paid regularly icici credit card bill till apri 2020. But due to lockdown i failed to pay and bank marked my salary account lien
After that amount in mu account has been freezed
Kindly help me to unfreeze my account and guide me what to do

Sanjay maurya
[protected]

Due to lockdown i failed to pay credit card bill since april 2020
Before that i paid regularly minimum amount
From today bank freeze my amonut
Which is salary account
Kindly unfreeze my account

Hello

I am anjali bhardwaj. I am not able to keep money in my icici saving account as it is getting deducted in the name of "dp chgs till jan-20". I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

I raised service request in the icici app 1 month ago and no response.

Please justify and credit my money back immediately.

My icici account number is[protected]

Dear team,

From my account no[protected] bank will take 590 rs for ecsrtnchg thrice on june 6, june 9 and june 12,
Kindly return the same on urgent basis... Pls do the needful asap.

Regards,

Sivakumar e

Hi sir/madam,

I make a complaint regarding frauding of the transaction on 7 april 2020 of amount 4999, after that within 2 minutes, i make complained to customer care of icici, they told me they will resolve my issue within 45 days, on 15 april investigation was done from my side, and i got lien amount as shadow balance, but i can't use it until investigation will be done from their side. Whenever i tried to connect consumer care they told me that my complaint will resolve within 2 to 3 days, but still, my complaint is not resolved after more than 2 months of complaint.
I have no job and money due to corona.

Recharged 200 rs on march, still not credited, next day i called customer care, he asked for transaction id, and he told with in 48 hrs you will get amount, and gave a compaint number. Its 3 months i still not got amount. Today on june 20th now they telling not able to check because you not attached any attachment.

My saving account is showing in negative balance but i have sufficient balance.. Even bank have delinked my cc account.. When trying to get in touch with bank executives but they are not responding... I having relationships with bank since 15 years. And now bank done this

My account was deducted around 3500 rupees in 2 minutes without any purchase or any transaction.. Around 10 messages came saying that money deducted from vin*google v. I dont have any auto debits also..

I don't no how amount cutting in my home no rice is there u guys cutted 2500rs in my account pls give back my money in the name of ECS u r cutting money in my account