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3.2
Updated: Jan 2, 2026
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14271
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V
Vishnu801
Jun 18, 2020
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I have requested for maratorium for my credit card. Previously also they did the same that they have charged me penalty n etc. After so many requests they are agreed to reverse that. Now even after applying for maratorium they are keep calling me to pay the bill and they are telling me maratorium not applied.
ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0pnyt) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    V
    Vaidehi Darji
    from Powai, Maharashtra
    Jun 18, 2020
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    Address: Hyderabad

    I was charged with oneassist plan without my permission. I was told about oneassist plan but was not told about the charges. Please cancel this and refund money.
    ICICI Bank customer support has been notified about the posted complaint.
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    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0pnz6) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
    Reply
    Dear Vaidehi, Please provide the details asked on the link http://survey.webengage.com/ws/~1qq44ps and our team shall cancel the plan and refund the amount - Nitesh, Team OneAssist
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      நபீல் ஹாஜாமைதீன்
      Jun 18, 2020
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      Rs 28 was deducted 6 times from icici bank account, it was written posdec chg, i don't what it is. Icici bank deducting my money unfairly. I need explanations for this.
      ICICI Bank customer support has been notified about the posted complaint.
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      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0pilg) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        E
        Engineer1991
        Jun 17, 2020
        Resolved
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        Resolved

        Address: BALLIA UP

        I am sushil gupta my account number[protected] branch ballia up, i purchase mobil debit card, my ccpay [protected], as per customer discussion i pay amount 12656/- 12 march 20
        after one month icici bank send new statement due amount 1044.29/- sir,
        many times mails call icici bank but no reply.

        Sushil gupta
        [protected]
        Aug 7, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Jun 18, 2020
        ICICI Bank Customer Care's response         Dear Customer,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
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          P
          Praveen Orada
          Jun 17, 2020
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          Address: 9085779301

          Dear sir
          In covid -19 situation i availed 2 month moratorium for month of april& may but in installment schedule its extended for 3 month (One month is unnecessary) regarding this i tried to contact relation manager through mail & over call so either he is ignoring or not interested in my complain.
          Please look into this matter as earliest.
          ICICI Bank customer support has been notified about the posted complaint.
          View replies
          Dear Praveen Orada,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0pe0x) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            D
            DTR
            from Chennai, Tamil Nadu
            Jun 17, 2020
            Resolved
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            Resolved

            Hi,
            I have icici credit card from past 12 years, have opted for auto debit for my icici credit cards with my icici savings account on 12th june 2020 of the card due got paid other got failed due to insufficient funds. Related to this failed transaction i have not been notified either from credit card nor from savings account. But i have been charged 650/- as auto debit failure for around 5k outstanding due. On top of this they charged late pay fee 590/- as well.

            This is not at all acceptable, on 16th june i verified and realized of pending due and cleared immediately. Nextday have contacted customer care requested for reversal of the charges. They denied saying its as per t&c. But while opting autodebit i dont have any t&c.

            Kindly do the needful.
            Aug 7, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Jun 17, 2020
            ICICI Bank Customer Care's response             Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0pe1p) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              A
              Amit.cc.kumar
              Jun 17, 2020
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              Am an icici bank customer. Today 17-06-20 ecsrtnchg charged 590 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com

              Thanks & regards,
              Amit kumar
              Mb-[protected]
              ICICI Bank customer support has been notified about the posted complaint.
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              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0pe1u) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                S
                Srinivas217
                Jun 17, 2020
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                Name: r. Sreenivasan,
                Credit card no/account no: ending with 0004,
                Date opened: 09/04/2018, date closed:31/05/2020 last payment date: 30/04/2020, amount closed: 73, 163
                I was settled my credit card amount, since i did not get my noc and my cibil score also low due to this problem. So, kindly send my noc as soon as possible. (Need most urgent) kindly do the needful.
                ICICI Bank customer support has been notified about the posted complaint.
                View replies
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0pe2i) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  S
                  showrireddy
                  Jun 17, 2020
                  Resolved
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                  Resolved

                  I canceled order from amazon and refund got approved on 06/14. But i didn't receive the amount in my bank account. The refund reference number is #[protected].
                  +2 photos
                  Jun 17, 2020
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  View replies
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0pe22) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
                  Reply
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0pe22) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    A
                    Aditi_arora777
                    Jun 17, 2020
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                    My icici account was debited rs.1899/- on 15 th june with transaction mark as
                    Iin/i-debit/s. I haven't authorized the transaction in any way. Please resolve this issue. I want my money back, as soon as possible.
                    ICICI Bank customer support has been notified about the posted complaint.
                    View replies
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0pe2o) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      R
                      Ritvik Thareja
                      Jun 16, 2020
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                      I transferred some amount from my PAYTM account and suddenly I got a notification that bank is charging some amount as posdec charge. At first, I was like it’s not that big amount, but after that they started charging subsequently and on the same day my bank balance was zero. I called CUSTOMER CARE and they were like, PLEASE CALL us tomorrow, their is a different team for this particular issue and I was like what the ### is happening with me.
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 17, 2020
                      ICICI Bank Customer Care's response                       Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0pe2b) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        S
                        Shalini2506
                        Jun 16, 2020
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                        On 15th June 2020, I woke up and saw this msg that 1899 rs have been debuted from my account and there is no explanation why it was done.
                        It was done under SI ONEAST
                        +1 photos
                        ICICI Bank customer support has been notified about the posted complaint.
                        View replies
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0pe2z) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          A
                          Archit_Sharma
                          Jun 16, 2020
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                          I am trying to buy a laptop from lenovo store. Transaction failed and message showed that the transaction was withheld due to security reasons.

                          The online service care is also horrible. The cut the call after saying ki wait for 5 minutes and dont call back. I need to do this transaction urgently
                          ICICI Bank customer support has been notified about the posted complaint.
                          View replies
                          Dear Archit Sharma,

                          We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0padu) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            A
                            ak 1007
                            Jun 16, 2020
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                            Address: Maharashtra, Mumbai, Kalyan east 421306, lokgram

                            I have kept the minimum balance in my zero balance account for the payment of sip but the bank charges money with the name of nach_ad_rtn_charg_ and charges money please help me with this issue. Why the bank is charging money from my account without informing me
                            ICICI Bank customer support has been notified about the posted complaint.
                            View replies
                            Dear Customer,

                            We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0pado) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              S
                              shalini Pratheek
                              Jun 16, 2020
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                              I am shalini 826.00rs has been deducted from my account as dp chgs till apr 20

                              I have never activated and used my demat account till now there was no prior notice i have not received any deductions message to my mobile i need my money back immediately

                              I have not received proper response nor the issue is resolved kindly look into it asap

                              Thanks
                              Shalini
                              ICICI Bank customer support has been notified about the posted complaint.
                              View replies
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0p8rh) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
                              Reply
                              Dear Shalini Pratheek,

                              We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0pad3) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                M
                                Mohammed Nomaan
                                Jun 16, 2020
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                                Hi icici bank deducted 1899rs from my account under transaction details iin/debit / oneast i never tell them that i wanted any such services such a fraud. And seriously icici shame on you you deduct the amount without my permission without my concern. I wanted that money back asap. And i am closing down my account from your bank such a terrible services.

                                [protected] please check the account
                                ICICI Bank customer support has been notified about the posted complaint.
                                View replies
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0p8rm) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  M
                                  Mohammed Nomaan
                                  Jun 16, 2020
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                                  Address: house no 573/3 H.A.R. colony chardarwaja jaipur 302002

                                  Hi icici bank deducted 1899rs from my account under transaction details iin/debit / oneast i never tell them that i wanted any such services such a fraud. And seriously icici shame on you you deduct the amount without my permission without my concern. I wanted that money back asap. And i am closing down my account from your bank such a terrible services.
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Mohammed Nomaan,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0pacv) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    R
                                    Raghu Bhupathiraju
                                    Jun 16, 2020
                                    Resolved
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                                    Resolved

                                    I tried to transfer some money to other bank account through neft and in the end of the procedure it asked me to enter grid values, which i did correctly but for some stupid reason it was showing me this msg "your grid card authentication has been disabled, call our 24 hour customer care centre and ask to enable grid card authentication". I have entered all the values very carefully and cross-checked it many times yet same error. Then i tried calling 24hour customer care center which is totally useless in this regard as no real person picks but a stupid automated system. It's been a week and i am not able to make online purchases/transactions. If my problem is not solved soon then i will be forced to close my icici a/c no[protected] and post a gloomy review on how lame icici online services can be. Pathetic support icici.
                                    Aug 11, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 16, 2020
                                    ICICI Bank Customer Care's response                                     Dear Raghu Bhupathiraju,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0pacs) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      R
                                      rencelvin
                                      Jun 15, 2020
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                                      I just checked my saving accounts balance in icici bank and it is showing a negative balance of -48233.4, what can be done to clear it up? I don't even see a clear reason for this.
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      View replies
                                      Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0p8rs) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
                                      Reply
                                      Dear Customer,

                                      We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0pack) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        J
                                        Jialal2020
                                        Jun 15, 2020
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                                        Address: ICICI BANK LTD. SCO 14-15-16, SDA COMPLEX, KASUMPTI HIMACHAL PRADESH SHIMLA 171009

                                        Forced transaction: on 15/06/2020 as per following details
                                        Rs 1899 is being deducted by oneast without my confirmation.
                                        Please get it stopped and return money.
                                        Date of transaction:15/06/2020
                                        Details of transactions as reflected in the bank statement is as given below.
                                        +1 photos
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        View replies
                                        Dear Customer,

                                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0pach) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
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