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ICICI Bank Complaints & Reviews

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Last updated Apr 24, 2024
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ICICI Bank reviews & complaints page 360

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U
umesh sardar
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted without my confirmation from debit card purchase which i never did by google

Address:thane kalve east 400605 near shankar mandir

Rs 249 deducted on date 29/05/2020 11.24 pm from my icici account as debit card purchase automatically without confirmation. This transaction look like fraud. I never perform any type of debit card transaction nor input my debit card num or cvv num. I think money didcuted for google service
Subscription but i never subscribed google service or i dont purchase any type of app. From play store.
=
The message i received...
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L
Litty Thomas
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deducting ecsrtn charges

Address:Icici bank Branch - Ranni

I am litty susan thomas account holder in icici bank. Branch ranni.ac no:[protected]. From my account 4 times debited ecsrtn charges without any intimation. This is very ridiculous and unacceptable. Trying to loot money from customers. Please take necessary action and do the needful. I contact the ranni branch they dont know about this. Please do the needful....
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V
Vasanth Kumar.T
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Amount debited as DP

Hi vasanth here. 755.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till mar-19) on 29-may-2020. I have neither subscribed nor used my demat account till now.

Also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

Mentioned the transaction remark - dp chgs till mar-20

We people are here because of trust towards...
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From yesterday i am not able to do transaction from amazon pay credit card i am getting below sms from icici bank

Dear customer, transaction of inr on icici bank credit card xx2000 is withheld due to security reasons. To complete your trxn, pls call our customer care.

My mobile no [protected]...
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Nach_ad_rtn_chrg~bajajfin worth rs 4130 its deducted from my account. There were 7 transactions worth rs590 each without prior notice. Why has this happened??
I didnt had any pending dues or loans. I need my entire money back. Or else i will take legal steps against icici bank. This is not a joke....
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A
Alkaajmera11
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charges debited my icici bank

Amount of 590rs deducted from my account multiple times since march, calle d to customer no one sharing why these amount is deducted from mu account.
On 27th may itself its deducted 5 times.

Transection is saying its baja finance ecs return charges for the month of april 2020, however the moratorium period is going on, and how 6 times in a month bank will deduct ecs return charges.

Called multiple time...
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2 28/05/2020 nach_ad_rtn_chrg~bajajfin~07apr20~a8a578 dr. 590.00
3 28/05/2020 nach_ad_rtn_chrg~bajajfin~03apr20~b64991 dr. 590.00
4 28/05/2020 nach_ad_rtn_chrg~bajajfin~02apr20~c9be3a dr. 590.00

Why charging like this and 3 times?

Please refund and stop such transactions....
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N
Nadeem pasha123
from Bengaluru, Karnataka
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Deduction for cash deposit

Dear all,

I have a saving account icici bank and 24th may there was a deduction of 1003/- i quickly called the bank and i asked for the reason for deduction... Bank says since i have cash deposited in my account the charges been deducted.. Like seriously its my own account and i myself deposited the amount then why hell i have been rs 1003/-

Am sending mails everyday but no response and all i want is my money...
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On 29/05/2020 my icici account has been debited by amount rs 181.70/- unnecessary. I dont know why this transaction happened and i even didnot get any sms about the transaction. This is really concern for me. Please take immediate necessary action...
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Address:MUMBAI

Dp charges 522 deducted from my account without any demat account for what reason and extremely rude customer service

Kindly revert

Pathetic service...
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Address:bangalore

Since may 2019, more than rs 20000 has been debited from account so far towards nach_ad_rtn_chrg and ecsrtnchg without my consent and without any notification. What is this transaction purpose?

Evertime i put money in my account, it is getting deducted because of the nach_ad_rtn_chrg and ecsrtnchg.

I want a strong reply from your side dear icici bank.

My registered email id is [protected]@gmail.com...
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S
sanjshingala
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not willing to resolve the wrong transaction

Address:ICICI Bank

I have made one wrong transaction from my personal account on 27th oct 2019. I have mentioned the details below.
I have realized the transaction was wrong and then i did inform to icici bank customer care on phone and also sent the details by mail to icici bank customer care department. After a month i received a text message on the registered mobile number (+91 [protected]). The message shows that that the beneficial bank declined...
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N
Nagraj Kakkireni
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Deduction of amount from savings account

Hi, k. Nagaraju, holding my salary account with icici bank. For the lasy one month five times an amount of rs, 590 (Total around 3000) have been deducted from my savings account without my notice because of which i missed my emi and had to face extra charges. When i am trying to call them, because of covid-19 they are offering limited services, i tried to mail them but of no use. I sincerely request the bank authorities to resolve the issue...
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Hi team,

826 rupees has been deducted from my account as demat account charges. I have neither subscribed nor used my demat account till now. I only remember that one of your sales guys cheated me while opening the account saying i will get a money refund if we open an account in icici. He never told me its demat account. I got call from icici later that in 2017 and the customer service representative told me about demat....
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I am writing this complaint because there was unnecessary deduction of RS.999 from my ICICI savings account on[protected] naming under VSI/AMAZON STAN. But I didn't purchase any of the product or service regarding to this, So please let me know what is the reason behind this as this is some kind of illegal practice and this should not happen to anyone else in future and please I request you to help me get my money back. Please take it seriously...
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A
Ashiyana Arora
from Hyderabad, Telangana
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Money auto debited from ICICI International travel card

I was in London from 10th Feb- 21st Feb, 2020.
My travel card got deducted with so many transactions (in GBP and SGD currency) on 19th Feb, none of which was made by me.

Total deductions in GBP : 141.21
Total deductions in SGD : 36.87

The same complaint has already been logged with ICICI and they say that these payments could not be verified and hence they closed the investigation. I have been following...
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L
LUV BAJAJ
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Deduction of anonymous amount

Hi,

My account is debited with 590 amount today against ecsrtnchg....
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Address:Mumbai

I am lokesh, an amount of 826.00 rupees has been deducted from my account in the name of dp chgs till 20 on 27th april 2020 (Dmc/[protected] dp c hgs till apr-20)

I have never activated and used my demat account and most importantly i had requested a closure of demat account. There was no prior notice of deduction and i haven't received any deduction message. I have a salary account with your bank and you have been...
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Though i have sufficient credit balance iny cc account. The bank is repeatedly declining with the transactions with message mentioning transaction withheld due to security reasons. I have did deposit 40, 000 towards cc bill payment that was too not reflected and no communication has been made neither in email nor sms. When i drop email to customer care they replied mentioning that bank cannot resolve any queries due to covid. And phone banking...
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K
Kaveri Singh Rathore
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My icici account got debited with rs. 500.40

My icici account got debited with rs. 500.40 as ecsrtnchg 260520_sr[protected]. Refund it to me asap. Else i'm forced to close the account. This is rediculous....
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