ICICI Bank Complaints & Reviews

Hello! My card was debited for 42, 050.17 and 21, 025.08 on 1st june at bestbuy.com the merchant placed a pre authorisation hold which was released immediately when the order was automatically cancelled after 5 minutes. Icici bank has not yet processed the amount back in my account.

Dear sir,

I have purchased a mobile on flipkart using icici debit card emi option for the amount of Rs.8999/-. I would like to mention that order has been cancel due to delay.
But still my debit card emi for this product is not yet cancelled. Now seller have refunded the amount to Icici bank with respective transaction id:[protected] and authorization code 019347.

But it was not adjusted in my pre-approved debit card emi account [protected].And my emi is not closed. I was debited Rs.3072.55.

i have contacted both icici customer care and flipkart customer care i couldn't get any possible solution till now.

I request you to address the issue. and cancel my debit card emi for amount of Rs.8999 and refund the debited amount to my account. i have attached reference mail from flipkart support team.

Regards
Chitradevi T

Got message amount deducted from my saving account.
(Txn of inr inr 249.00 done on account xxx71on 09-june-2020. Info: vin*google k.) but i did not done any transaction. Without my otp how this happened. Please cross check and revert my money back.

My account was debited with rs. 1899 on 14th may 2020 for one assist service which i didn't apply for. Having asked the bank, they told to call and resolve this issue online. I tried calling them but due to covid-19, customer care didn't answer.

Txn of inr 999.00 done on acct xx102 on 08-jun-20. Info: vsi*amazon st. Avbl bal:inr 280.62. Call 18002662 for dispute or sms block 102 to [protected]

01/06/2020 nach_ad_rtn_chrg~bajajfin~02apr20~c403fb8 dr. 590.00
01/06/2020 nach_ad_rtn_chrg~bajajfin~02apr20~c593373 dr. 590.00
01/06/2020 nach_ad_rtn_chrg~bajajfin~03apr20~b2f9eb9 dr. 590.00
01/06/2020
Nach_ad_rtn_chrg~bajajfin~03apr20~b3c632d dr. 590.00
01/06/2020 nach_ad_rtn_chrg~bajajfin~07apr20~a5cef0e dr. 590.00
01/06/2020
Nach_ad_rtn_chrg~bajajfin~07apr20~a6b9264 dr. 590.00
01/06/2020
Nach_ad_rtn_chrg~bajajfin~15apr20~901b281 dr. 590.00
01/06/2020
Nach_ad_rtn_chrg~bajajfin~15apr20~919e1b7 dr. 590.00
01/06/2020
Nach_ad_rtn_chrg~bajajfin~22apr20~812b8c3 dr. 590.00
01/06/2020
Nach_ad_rtn_chrg~bajajfin~22apr20~81b9029 dr. 590.00

Why my amount was deducted under this following statements. Why i am getting all charges from my account? I asked about bajaj finserve and told me they authorized to deduct only loan amount, not any other charges. So, i move to call customer care number icici bank. The ivr wanted me to enter my details so fast and then after a few seconds, it's automatically hang up.
I need to know about the charges please help. And why you will charges like these under the name of "nach_ad_rtn_chrg~bajajfin".

Please return my deducted money

Regards.
Jagdish kumar
[protected]

Icici bank had ripped off by paying extra charges to the bank. They charged me amlost 5900 rs extra to close the loan during pandemic as i was not able to used. Im mentally harrased by the bank. There is no help that i m getting

My bank account is debited 826 for dp (Depository) charges in 3 transactions.

They didn't told me about dp charges while opening account, i read about services charges that is on their web site, and find dp charges is about 4.5-5.5 rupee only.

Below is the link of all charges and i don't understand how they dedcute 829 rupee when i did trade on icicidirect platform,
https://www.icicibank.com/managed-assets/docs/personal/demat/NSDL-rate-card.pdf

They are not helping me through call[protected] and e-mail [protected]@icicidirect.com.

Below is the transaction number and value
Dmc/in[protected] dp chgs till apr-20 379.41
In[protected] dp chgs till apr-20 150
In[protected] dp chgs till apr-20 296.59

Hi

I’ve lost ₹737.5 already due to this gst deduction. It’s too much. I want my money refunded. Please do something.

This is regarding one of my flipkart order for which i have cancelled the order due to lockdown. However the emi of the same is deducted from my account for cancelled order. This is happening second time. Earlier also i had an issue and the same is still unresolved. The emi deducted is not returning by bank.

Last time also same thing happened. I ordered through flipkart emi and i wrote a lot of emails that emi deducted before...

Hi team,

826 rupees has been deducted from my account on 27th may 2020 as demat account charges. I have neither subscribed nor used my demat account till now. I only remember that one of sales guys cheated me while opening the account saying i will get a money refund if we open an account in icici. He never told me its demat account. I think they are doing it on very common basis.

I don't want it, and i got a call like this 3 to 4 times i told the same. I never used my demat account.

Also, i did not get any deduction message alert on my mobile which is registered with mobile banking with icici.

Mentioned the transaction remark - dmc/xxxx dp chgs

We trust icici. But this is kind of cheating is totally unacceptable. I know if i ask for a refund you guys will come up with your own # answers. I want an explanation and a refund immediately.

I would like to bring it to your notice that, the amount of rs.999 has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 3rd june. Could you please assist me regarding this. Please find the attachment regarding the same.

I have deducted my emi after getting moratorium
Mob number is [protected]

My account no[protected] of icici bank! My balance got deducted
I have'nt done any transaction
I got this message
Txn of inr 8, 664.46 done on acct xx867 on 07-jun-20. Info: vin*auntiefun. Avbl bal:inr 5.08. Call 18002662 for dispute or sms block 867 to [protected]
Kindly do thw needful n return my money

Sir in 2015 i got icici bank fastag, in 2017 car windshield broke down and bcoz of extra bank charges i stopped using icici bank fastag, in 2019 i got axis bank fastag but i cannot use bcoz my vehicle is black listed by icici bank
Raised many complaints with icici bank but they are not willing to remove my black listing, indirectly icici bank is forcing me to buy their fastag again, pls help me, my vehicle number is gj05jc9786

Hi team,

I had checked my icici account, ecs charges 590 rs. Was deducted from my account with icici bank (Account no:[protected]. I had applied for moretorium against the loan emi under the idfc firts bank (Capital first). Again, i got the alert of ecs return and definately i would be charges in form of ecs. During the moretorium, no ecs, no panelty should not be charged on my account.

I did call cutomer care and met with both bank branch (Icici & idfc) but i did not get the solution. I am very helpless and frustating.

This is very irritating on lockdown period in country as directed by pmo.

This amount is wrongly deducted by icici bank. Please help me to refund and wavie off of ecs return charges.

I have attached some sanapshot.

Name - jitendra kumar shukla
Account no:[protected]

I have been charged without any prior information to me, this is third time im facing this issue. I want clear clarification on this and i want my money to be back.

Sir,
I'm facing this situation since 3 years. They are not solving the problem and the bank manager is just awaiting us back that the problem will be solved. But they didn't solved.
Here, the icici fraudulently looting money without any message and there is no proper statement and response for the reduction..
If it continues we can go for consumers rights court..

Hi, i am subhashchandra yadav. Customer of icici bank. I have a salary account of icici bank. Am an icici bank customer. Today[protected] ecsrtnchg charged 124.75 rupees, yesterday[protected] ecsrtnchg charged 493.24 rupees & 3rd june 96.76 rupees charges deducted. Total amount 777.75 rupees i don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. Actually i have an emi of 4132 rs purchased through bajaj finance.
This is again and again happened. Please do the needful.
My email id is [protected]@gmail.com
Mo. No.: [protected]

Unfortunately from 28th may 2020 onwards i had minimum balance which was debited under nach_ad_rtn_chrg-bajafin-02apr20-c[protected]pl10 from my account...
28th may rs. 489.86
1st june rs. 300
1st june rs. 100
1st june rs. 49
1st june rs. 150
1st june rs. 240
1st june rs. 439

All these transactions where never given any prior notice.

I had applied complaint over customer care email address but i have not got any proper reply.

16/02/2020 17/02/2020 - nach_ad_rtn_chrg~bajajfin~03feb20~ad3837d~4050cd08 413
28/05/2020 28/05/2020 - nach_ad_rtn_chrg~bajajfin~03apr20~b269a18~4050cd08 489.86
01/06/2020 01/06/2020 - nach_ad_rtn_chrg~bajajfin~02apr20~c280b70~4050cd08 300
01/06/2020 01/06/2020 - nach_ad_rtn_chrg~bajajfin~03apr20~b269a18~4050cd08 100.14
01/06/2020 01/06/2020 - nach_ad_rtn_chrg~bajajfin~02apr20~c280b70~4050cd08 49.85
01/06/2020 01/06/2020 - nach_ad_rtn_chrg~bajajfin~02apr20~c432541~4050pl10 150.01
01/06/2020 01/06/2020 - nach_ad_rtn_chrg~bajajfin~02apr20~c280b70~4050cd08 240.15
01/06/2020 01/06/2020 - nach_ad_rtn_chrg~bajajfin~02apr20~c432541~4050pl10 439.99