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3.3
Updated: Apr 21, 2026
Complaints 23780
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14308
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9472
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ICICI Bank reviews & complaints page 362

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M
Mohammed Nomaan
Jun 16, 2020
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Hi icici bank deducted 1899rs from my account under transaction details iin/debit / oneast i never tell them that i wanted any such services such a fraud. And seriously icici shame on you you deduct the amount without my permission without my concern. I wanted that money back asap. And i am closing down my account from your bank such a terrible services.

[protected] please check the account
ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0p8rm) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    M
    Mohammed Nomaan
    Jun 16, 2020
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    Address: house no 573/3 H.A.R. colony chardarwaja jaipur 302002

    Hi icici bank deducted 1899rs from my account under transaction details iin/debit / oneast i never tell them that i wanted any such services such a fraud. And seriously icici shame on you you deduct the amount without my permission without my concern. I wanted that money back asap. And i am closing down my account from your bank such a terrible services.
    ICICI Bank customer support has been notified about the posted complaint.
    View replies
    Dear Mohammed Nomaan,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0pacv) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      R
      Raghu Bhupathiraju
      Jun 16, 2020
      Resolved
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      Resolved

      I tried to transfer some money to other bank account through neft and in the end of the procedure it asked me to enter grid values, which i did correctly but for some stupid reason it was showing me this msg "your grid card authentication has been disabled, call our 24 hour customer care centre and ask to enable grid card authentication". I have entered all the values very carefully and cross-checked it many times yet same error. Then i tried calling 24hour customer care center which is totally useless in this regard as no real person picks but a stupid automated system. It's been a week and i am not able to make online purchases/transactions. If my problem is not solved soon then i will be forced to close my icici a/c no[protected] and post a gloomy review on how lame icici online services can be. Pathetic support icici.
      Aug 11, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Jun 16, 2020
      ICICI Bank Customer Care's response       Dear Raghu Bhupathiraju,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0pacs) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        R
        rencelvin
        Jun 15, 2020
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        I just checked my saving accounts balance in icici bank and it is showing a negative balance of -48233.4, what can be done to clear it up? I don't even see a clear reason for this.
        ICICI Bank customer support has been notified about the posted complaint.
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        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0p8rs) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
        Reply
        Dear Customer,

        We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0pack) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          J
          Jialal2020
          Jun 15, 2020
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          Address: ICICI BANK LTD. SCO 14-15-16, SDA COMPLEX, KASUMPTI HIMACHAL PRADESH SHIMLA 171009

          Forced transaction: on 15/06/2020 as per following details
          Rs 1899 is being deducted by oneast without my confirmation.
          Please get it stopped and return money.
          Date of transaction:15/06/2020
          Details of transactions as reflected in the bank statement is as given below.
          ICICI Bank customer support has been notified about the posted complaint.
          View replies
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0pach) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            A
            AbulKalamAzad1
            Jun 15, 2020
            Resolved
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            Resolved

            I have received an International transaction that is yet to be credited into my account even after 2 weeks. The branch in Kalpetta is not offering any proper solution or action steps. Even after I shared the transaction details, they didn't provide me proper direction. Instead, they ask me to contact the customer service, a number that never works. Even after calling several times, there is no response from the customer service. Further, they asked me to hold, while money is deducted for making that call. Very poor service, especially from the Kaleptta, Wayanad Branch.
            Aug 12, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Jun 16, 2020
            ICICI Bank Customer Care's response             Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0pac9) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              T
              Tammana Kushawaha
              Jun 15, 2020
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              Address: Faridabad

              A purchase of inr 1, 399.00 has been made using your debit card linked to icici bank account xx170 on 15-jun-20. Info: iin*i-debit*si.
              ICICI Bank customer support has been notified about the posted complaint.
              View replies
              Dear Tammana Kushawaha,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0p3qb) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
              Reply
              Dear Tammana Kushawaha,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0p3qb) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                S
                Sachinmandal
                Jun 15, 2020
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                As i have gone through my transactions i came to know that the charges of rs. 206.50 got deducted from my account

                Customer id :[protected]
                Hi team,

                I am sachin.
                I have complained about icici bank.
                As i have gone through my transactions i came to know that the charges of rs. 206.50 got deducted from my account as the statement says dmc/in[protected] dp chgs till m apr-20 on april 28, 2020 and the same is escalated last week.

                I have neither subscribed nor use any demat account till now.
                I would...
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                S
                Shrikant Chauhan
                Jun 15, 2020
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                Address: bodhale nagar nashik

                Hi my name is shrikant chauhan. My account in icici bank, nashik. Account no.[protected]. Today 15/06/.20 a transaction done of 1200 rs. I want clarification. Plz suggest
                ICICI Bank customer support has been notified about the posted complaint.
                View replies
                Dear Shrikant Chauhan,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0p3n) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  D
                  D Sarkar
                  from Mumbai, Maharashtra
                  Jun 15, 2020
                  Resolved
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                  Resolved

                  Address: ICICI Bank, Welhome Anjar Branch

                  Unauthorised deduction of rs 1899.00 on dt 15.06.2020 mentioning : iin/i-debit/si oneast /[protected]/016.

                  This is totally unauthorised and comes under fraud.

                  Pl refund immediately.
                  Jun 16, 2020
                  Complaint marked as Resolved 
                  Complaint still pending. After complaint, one ohone call received asking Card No, CVV, PIN etc. This is again one type of Fraud.
                  ICICI Bank customer support has been notified about the posted complaint.
                  View replies
                  How employees of ICICI Bank is doing such type of Fraud.

                  Without resolving the Complaint, mentioned as RESOLVED.

                  Again FRAUD.
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                    D
                    D Sarkar
                    from Mumbai, Maharashtra
                    Jun 15, 2020
                    Resolved
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                    Resolved

                    Address: Welhome, Anjar , Gujarat 370110

                    Icici babk deducted unauthorisedly from my account rs 1899.00 on dt 15.06.2020 mentioning as "iin/i-debit/si oneast /[protected]/016".

                    Pl resolve and refund the amount.
                    Jun 16, 2020
                    Complaint marked as Resolved 
                    Complaint still pending.
                    ICICI Bank customer support has been notified about the posted complaint.
                    View replies
                    Dear D Sarkar,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0p3m0) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      M
                      manish9534
                      Jun 15, 2020
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                      Dear sir,
                      My name is manish kumar,
                      My a/c o. Is[protected]
                      My lien mark amount is 2300
                      What is this.
                      I have a loan 53000...,
                      My loan a/c no. Is lplhixx31821
                      And i deposite money rs 1261.00
                      I has pay april and june month but i dues emi may month
                      But my lien mark amount is 3500+.
                      How?
                      Please remove lien mark.
                      Thank you
                      ICICI Bank customer support has been notified about the posted complaint.
                      View replies
                      Dear Manish Kumar,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0p3ke) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        S
                        SANDEEP CHIKHALE
                        Jun 15, 2020
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                        My icici account was debited rs. 1899/- on 15 june 2020 with transaction remark as
                        Iin/i-debit/si oneast /[protected]/0#/

                        Please resolve the issue and get me my money back. Without my permission how can you deduct money from me?
                        This is the worst behavior.

                        Please deactivate the one east plan and refund my money back.
                        If not i will close my account.
                        Expecting instant reply to this.
                        ICICI Bank customer support has been notified about the posted complaint.
                        View replies
                        Dear SANDEEP CHIKHALE,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          S
                          Sachin Mahendra Gaikwad
                          Jun 15, 2020
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                          Resolved

                          Hi,
                          Recently i have received message from team one assist icici bank saying that

                          "hi customer, your walletassist plan will be renewed for another year. Membership fees of rs 1899 will be charged on your icici bank account as applicable - team oneassist"

                          And today the amount 1899 has benn deducted from my account

                          I don't even know when this got activated, and i think this people might have deducted same amount even last year also without my notice.
                          I request the one assist team to deactivate this immediately and refund my amount asap

                          My icici a/c is : xx6171

                          Regards,
                          Sachin gaikwad
                          Aug 9, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 15, 2020
                          ICICI Bank Customer Care's response                           Dear Sachin Gaikwad,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0p3ov) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
                          View replies
                          Recently i have received message from team one assist icici bank saying that

                          "hi customer, your walletassist plan will be renewed for another year. Membership fees of rs 1899 will be charged on your icici bank account as applicable - team oneassist"
                          I don't want to renew this plan. Even last year also I requested the bank the deactivate this plan.

                          Regards,
                          Muskan Patidar
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                            A
                            Arup Jyoti Talukdar
                            Jun 15, 2020
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                            Address: Ghy

                            Why is my money repeatedly cut...
                            ICICI Bank customer support has been notified about the posted complaint.
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                              L
                              Lavanya Luma
                              Jun 15, 2020
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                              Hi,

                              I have been debited 1899rs/- from my account for oneast. It has been debited without my approval.

                              Please return back my money.
                              ICICI Bank customer support has been notified about the posted complaint.
                              View replies
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0p3n1) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                S
                                Shraddha Shisode
                                from Delhi, Delhi
                                Jun 15, 2020
                                Resolved
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                                Resolved

                                Address: Survey No- 207/2/1/4A/1 Kaspate Wasti, Fortune Business Center Maharashtra Pincode - 411057,Pune-Wakad.

                                I have got message that txn of inr 1, 899.00 done on account xxxxx on 15-jun-20. Info: iin*i-debit*si.

                                What it means?
                                I have not made any above transaction and still my amount has been deducted fraudulently without my permission... Its a very arrogant and unhealthy behavior
                                Please resolve this issue asap and credit my money back. Otherwise i have to take strong action.
                                Aug 8, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                View replies
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0p3lh) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  M
                                  Mirza Namat Baig
                                  from Hyderabad, Telangana
                                  Jun 15, 2020
                                  Resolved
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                                  Resolved

                                  My loan LPHYDxxxxxx1782 payment is completed as I made extra payment, still icici is charging extra emi to me instead of crediting back extra amount.

                                  Since last 2 months I am calling icici customer care and other than ivr no one picks the phone to listen my complain.
                                  Aug 8, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0p3lz) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    S
                                    Sandeep guota
                                    Jun 15, 2020
                                    Resolved
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                                    Resolved

                                    I tried to complete the registration and got the below message:
                                    Registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime.

                                    Now, the enps registration process is hung as i neither can make the payment nor can i get the permanent retirement account number (Pran).
                                    Please suggest.

                                    Acknowledgement id.: 11159016
                                    Name of the subscriber: sandeep guota
                                    Receipt date: 13-jun-2020
                                    Aug 8, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0p3o2) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      M
                                      Mynam Madhukar
                                      Jun 15, 2020
                                      Resolved
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                                      Resolved

                                      It is the third time that 49/- is cut everytime from my bank account named as vin*google
                                      How can i get my money back?
                                      Pls look into this issue.
                                      Aug 8, 2021
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      View replies
                                      Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0p3ny) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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