ICICI Bank Complaints & Reviews

Hi team,

I had checked my icici account, ecs charges 590 rs. Was deducted from my account with icici bank (Account no:[protected]. I had applied for moretorium against the loan emi under the idfc firts bank (Capital first). Again, i got the alert of ecs return and definately i would be charges in form of ecs. During the moretorium, no ecs, no panelty should not be charged on my account.

I did call cutomer care and met with both bank branch (Icici & idfc) but i did not get the solution. I am very helpless and frustating.

This is very irritating on lockdown period in country as directed by pmo.

This amount is wrongly deducted by icici bank. Please help me to refund and wavie off of ecs return charges.

I have attached some sanapshot.

Name - jitendra kumar shukla
Account no:[protected]

I have been charged without any prior information to me, this is third time im facing this issue. I want clear clarification on this and i want my money to be back.

Sir,
I'm facing this situation since 3 years. They are not solving the problem and the bank manager is just awaiting us back that the problem will be solved. But they didn't solved.
Here, the icici fraudulently looting money without any message and there is no proper statement and response for the reduction..
If it continues we can go for consumers rights court..

Hi, i am subhashchandra yadav. Customer of icici bank. I have a salary account of icici bank. Am an icici bank customer. Today[protected] ecsrtnchg charged 124.75 rupees, yesterday[protected] ecsrtnchg charged 493.24 rupees & 3rd june 96.76 rupees charges deducted. Total amount 777.75 rupees i don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. Actually i have an emi of 4132 rs purchased through bajaj finance.
This is again and again happened. Please do the needful.
My email id is [protected]@gmail.com
Mo. No.: [protected]

Unfortunately from 28th may 2020 onwards i had minimum balance which was debited under nach_ad_rtn_chrg-bajafin-02apr20-c[protected]pl10 from my account...
28th may rs. 489.86
1st june rs. 300
1st june rs. 100
1st june rs. 49
1st june rs. 150
1st june rs. 240
1st june rs. 439

All these transactions where never given any prior notice.

I had applied complaint over customer care email address but i have not got any proper reply.

16/02/2020 17/02/2020 - nach_ad_rtn_chrg~bajajfin~03feb20~ad3837d~4050cd08 413
28/05/2020 28/05/2020 - nach_ad_rtn_chrg~bajajfin~03apr20~b269a18~4050cd08 489.86
01/06/2020 01/06/2020 - nach_ad_rtn_chrg~bajajfin~02apr20~c280b70~4050cd08 300
01/06/2020 01/06/2020 - nach_ad_rtn_chrg~bajajfin~03apr20~b269a18~4050cd08 100.14
01/06/2020 01/06/2020 - nach_ad_rtn_chrg~bajajfin~02apr20~c280b70~4050cd08 49.85
01/06/2020 01/06/2020 - nach_ad_rtn_chrg~bajajfin~02apr20~c432541~4050pl10 150.01
01/06/2020 01/06/2020 - nach_ad_rtn_chrg~bajajfin~02apr20~c280b70~4050cd08 240.15
01/06/2020 01/06/2020 - nach_ad_rtn_chrg~bajajfin~02apr20~c432541~4050pl10 439.99

I would like to bring to your notice that an amount of rs. 999 has been deducted from my icici account. I am not sure what this amount is deducted for? Kindly help me refund the money back to my account.

Sir, 70000 rs debited from my account and credited in to some other person without sharing my otp and pin and other information from 30.05.2020 - 02.06.2020

My name is sarath kumar and i'm having salaried account with icici bank from the past 2 years. I am seeing my icici account from past 2 months. When i checked my account online, that more than 99 times i have been charged posdec chg of rs. 28.75 each
Posdec chg/*

I have not used my card any where from last 4 months

It is happening from last march 11th 2020 to till date. Whatever money is credited in account. Total money deducting in one shot pocdec chg.
Even i sent mail to customer care they are not responded to my mail and calls.

I father a lawyer. I am not going to rest. We will go to court if i have to for this.

Unauthorized and illegitimate charge that more than 99 times, is ridiculous!!!

Icici still deducting posdec chr from account.

I had a fast tag with icici bank customer id: 10363034 which was blacklisted due to low balance. I recharged it with required amount on 05/03/2020 and requested to close on 05/03/2020. Which is accepted and closed. I received a refund also. But these people kept my vehicle mh32ah5500 in blacklist. They closed account but not removed it from blacklist with ncpi. (Govt authority) therefore reactivation of any new fasttag is not possible. I want to activate new tag because my old tag of icici bank is damaged.
I called on call centre of icici bank minimum 100 times also mail them. It never connects or respond back. And whenever it connects before giving any solution they disconnect. If my tag account is closed on 05th march 2020. It should be removed from blacklist from ncpi. Very poor service from icici bank.

You can see attached image. It is clearly showing my account is closed but my tag is still blacklisted. That from 16th jan 2020 it is going to get mandatory for all vehicles otherwise they will charge double. But if icici bank taking so much time to clear it then how can i manage to activate new fastag. Please revert as early as possible

I am prasannakumar naik, on 27th may 2020 sum of rs 827 has been deducted from my account for dp charges till april 2020

I was not having any idea about my demat account, and i didn't get any notification of deduction. I never personally opened the demat account till date so this is totally insecure and i even don't have any idea about the demat and trading stuff so please take this matte seriously because deducting of charges...

Same issue i am facing

Why my amount was deducted under this following statements. Why i am getting all charges from my account? I asked about bajaj finserve and told me they authorized to deduct only loan amount, not any other charges. So, i move to call customer care number icici bank. The ivr wanted me to enter my details so fast and then after a few seconds, it's automatically hang up.
I need to know about the charges please help. And why you will charges like these under the name of "nach_ad_rtn_chrg~bajajfin".

Please stop all these.

Regards.
Manpreet kaur

Hi team, this is my fifth complaint against icici bank i have deposited a cheque of 2, 45, 000 r against my personal loan on march 16th, 2020 post icici branch approval, my check was not cleared and return back on 19th march i did not informed about my check returns from the branch after that i have visited vashali and bhakrota branch for my check and raised complaint on vashali nagar branch on 23rd march they asked me to call back on same day however, did not receive any response, after that lockdown applied on rajasthan post that again i have visited bhakrota branch but same response received, after lockdown over again i have visited bhakrota after five days i received my check back and i have requested to clear that check against my loan account that time i have charged 11, 000 extra for three months also i have requested to waive off my charges but vashali nagar branch manager denied my request also i have submitted my pl closing request and deposited 16, 504 r cash in vashali nagar branch they have taken my request, now they are again asking me to deposit 15, 000 more money to close my loan, i am very frustrated in this covid19 situation and bank is torching me again and again i have already loss of 11, 000 r in this lockdown situation, i need my money back and close my personal loan, i m not in situation to pay loan.

Dear sir,
On 3rd of june in the evening 7:05 pm, i got two messages back to back of nfs/cash wdl of 10000 each, i. E. Twenty thousand rupees. That time i had my card in the wallet. So these both transaction was not done by me. Please help me to get back my money. As twenty thousand rupees is huge amount for me.

Hello sir,
My bank act no:[protected] is located in thane on 04/06/2020 nach_ad_rtn_chrg~bajajaut~15apr20~8dc5f6 dr. 422.21
04/06/2020 nach_ad_rtn_chrg~bajajaut~06apr20~ad9022 dr. 589.99
28/05/2020 nach_ad_rtn_chrg~bajajaut dr. 0.01
28/05/2020 nach_ad_rtn_chrg~bajajaut-8dc5f6- cr. 167.59

Why my amount was deducted under this following statements. Why i am getting all charges from my account? I asked about bajaj finserve and told me they authorized to deduct only loan amount, not any other charges. So, i move to call customer care number icici bank. The ivr wanted me to enter my details so fast and then after a few seconds, it's automatically hang up.
I need to know about the charges please help. And why you will charges like these under the name of "nach_ad_rtn_chrg~bajajaut". As lockdown going on we dont have money to spend on us and rbi told not to cut emi for three months so what are these charges for and on 08 may 2020 you guys also charge me 1200rs for cashtxncharges i also complaint about it but no response from you what should we do we have no money left after this
Need answer or im going to complaint it to rbi and hr. Chief minster of maharashtra

Please stop all these.

Hi icici team,

I really unsatisfied with your service, i am the customer of icici past 5 years u people doing un trusted work you deducted 29.50 rupees in my account why don't know why your doing like this last month you deducted 29.50 rupees in my account and this month also u doing the same thing i really frustrated we are in crisis time due to corona but you ppl are cheating us

ICICI has charged me ecscharge again and again debiting more than 500 inr per time.

Icici insta savings account frozen due to kyc. Respected documents have been submitted but still account was in freeze no response from branch icici waste of time. This is how they treat customers....

I'm having a salary account with icici for more than a year now and i also had a subscription of apple music which gets renewed every month on 15th so, as usual in the month of april i made sure that i have sufficient amount in my account on 15th for the transaction to go through and it did. So i continued using apple music for one more month and then cancelled the subscription in the month of may.
That icici account was not my primary account so i never used to maintain money in it.
In the month of may, my friend transferred me a total of 750 inr. I wanted that amount in my icici account because i needed to make a payment from there.
The moment i received the amount i checked my account balance i was shocked it was showing 'zero'. I checked the account statement and found out there are 25 posdec charges dated for the month of april. I downloaded the statement and got in touch with the bank they said auto debit was attempted by apple and due to insufficient amount in the account we charged you the fine.
So i got in touch with apple to get clarification as to why they attempted debiting amount when it was already paid for. After having a conversation with apple they said that they could not find any record of the attempt.
So i called up the bank again and asked for a proof which shows that apple tried debiting that amount from my card. The representative was very rude and started shouting at me and said they can't provide me with the details and just hung up the call.
The total amount deducted for the same was of 750 inr.
Now i'm hanging in the middle with no clue to how to go about it.
Both companies are not helping and during this critical time of financial struggle i can't let go of that 750 inr.
Please help me and try giving me a resolution.

A charge of rs 826 has been deducted from my account mentioning demat charge
My account is dormant and informed me that there will no charges will be deduct for the same.

I have many times raised the request for closing the account but despite of closing they are not providing me proper services any time.

I am really frustated with that.

Name - pulkit verma mobile - [protected]

I have credit card no[protected]. Ipaid all the bills on 30 5 2020 through sbi online. But in imobile app out standing balance showing rs2632. Please update