ICICI Bank Complaints & Reviews

ICICI has charged me ecscharge again and again debiting more than 500 inr per time.

Icici insta savings account frozen due to kyc. Respected documents have been submitted but still account was in freeze no response from branch icici waste of time. This is how they treat customers....

I'm having a salary account with icici for more than a year now and i also had a subscription of apple music which gets renewed every month on 15th so, as usual in the month of april i made sure that i have sufficient amount in my account on 15th for the transaction to go through and it did. So i continued using apple music for one more month and then cancelled the subscription in the month of may.
That icici account was not my primary account so i never used to maintain money in it.
In the month of may, my friend transferred me a total of 750 inr. I wanted that amount in my icici account because i needed to make a payment from there.
The moment i received the amount i checked my account balance i was shocked it was showing 'zero'. I checked the account statement and found out there are 25 posdec charges dated for the month of april. I downloaded the statement and got in touch with the bank they said auto debit was attempted by apple and due to insufficient amount in the account we charged you the fine.
So i got in touch with apple to get clarification as to why they attempted debiting amount when it was already paid for. After having a conversation with apple they said that they could not find any record of the attempt.
So i called up the bank again and asked for a proof which shows that apple tried debiting that amount from my card. The representative was very rude and started shouting at me and said they can't provide me with the details and just hung up the call.
The total amount deducted for the same was of 750 inr.
Now i'm hanging in the middle with no clue to how to go about it.
Both companies are not helping and during this critical time of financial struggle i can't let go of that 750 inr.
Please help me and try giving me a resolution.

A charge of rs 826 has been deducted from my account mentioning demat charge
My account is dormant and informed me that there will no charges will be deduct for the same.

I have many times raised the request for closing the account but despite of closing they are not providing me proper services any time.

I am really frustated with that.

Name - pulkit verma mobile - [protected]

I have credit card no[protected]. Ipaid all the bills on 30 5 2020 through sbi online. But in imobile app out standing balance showing rs2632. Please update

Rs 201.60 got deducted as dp charges, what is it all about, please mention in details whenever you deduct any money, its not my duty to waste time in such issues. Refund my money asap
Also there is some charges deducted not sure why 2 times, please get in touch with me and resolve my issue.

On 29/04/2020
Dcardfee2366mar20-feb21+gst dr. 234.82

29/04/2020 dcardfee2024mar20-feb21+gst dr. 234.82

Hi Team,

I have missed out emi for Bajaj in the month of April but icici bank debited for multiple time in my account and I have try to reach in customer care but unable to reach and also I have raise the request for this but they replied to me I am going escalate for this case.

I dnt know RBI informed cheque bounced dnt charged but in my case they debited multiple time.

Could you please reverse my amount its helpful of my suitvation.

I have attached proof amount debited.

Could you please take the nessarary action.

Thanks in Advanced,

M. Faizal Rahman
CT : [protected] /[protected]

S No. Value Date Transaction Date Cheque Number Transaction Remarks Withdrawal Amount (INR )
1 30/05/2020 30/05/2020 - POSDEC CHG/[protected]/5056+GST 29.5
2 30/05/2020 30/05/2020 - POSDEC CHG/[protected]/5056+GST 22.79
3 30/05/2020 30/05/2020 - POSDEC CHG/[protected]/5056+GST 29.5
4 30/05/2020 30/05/2020 - POSDEC CHG/[protected]/5056+GST 29.5
5 30/05/2020 30/05/2020 - POSDEC CHG/[protected]/5056+GST 29.5br...

03/06/2020 03/06/2020 NACH_AD_RTN_CHRG~BAJAJFIN~02APR20~c
4b50f0~400PGST 590.00 3, 710.00

3 03/06/2020 03/06/2020 NACH_AD_RTN_CHRG~BAJAJFIN~02APR20~c
3d1932~400PGST 590.00 3, 120.00

4 03/06/2020 03/06/2020 NACH_AD_RTN_CHRG~BAJAJFIN~02APR20~c
77d9cf~400PGST 590.00 2, 530.00

5 03/06/2020 03/06/2020 NACH_AD_RTN_CHRG~BAJAJFIN~03APR20~b
33bef9~400PGST 590.00 1, 940.00

6 03/06/2020 03/06/2020 NACH_AD_RTN_CHRG~BAJAJFIN~03APR20~b
634573~400PGST 590.00 1, 350.00

7 03/06/2020 03/06/2020 NACH_AD_RTN_CHRG~BAJAJFIN~03APR20~b
3510c7~400PGST 590.00 760.00

8 03/06/2020 03/06/2020 NACH_AD_RTN_CHRG~BAJAJFIN~07APR20~a
669f0a~400PGST 590.00 170.00

9 03/06/2020 03/06/2020 NACH_AD_RTN_CHRG~BAJAJFIN~22APR20~8
1caa95~400PGST 170.00 0.00

In this COVID19 time govt has given moratorium for 3 months and then also these ICICI bank people are deducting charges. Why my amount was deducted under this following statements. Why i am getting all charges from my account? ICICI customer care ivr number wanted me to enter my details so fast and then after a few seconds, it's automatically hang up.

In this lockdown period also you people playing with every one life.

I want my total has to be refund.. total amount 4300/-

I suggest not to use ICICI bank account.

Regards,
Marlin Xavier,
xavier.[protected]@gmail.com

My icici bank account * transaction on 29/04/2020 amount of rs. 4000/- without my permission. Entry shows in my passbook aep/cash wdl/29-04/2020.
What is the meaning of this transaction? And what i can do now??

Dear sir/madam,

We would like to bring to your elite notice that iam one of the customer of icici bank and now i fully scared on this bank for whether they debit my account balance or not. Because they unwantedly charged my account balance without my knowledge or permission through sms, mails and phone calls. I don't know why they charged using the way of ecsrtnchg and what is this?
I already posted the same complaints...

My account has been charged around 585, 589, 582 rupees for many times, don't know the real reason behind this, where can i find the reimbursement. Is icici bank is too poor to rob from its normal customers??

[protected] upi/[protected]/payment from
Ph/7879360*@ybl/state bank of
I

5000.00
Cr

[protected] cms/[protected]/bajaj_auto
_cd_t57rdpfc960202

3017.00
Dr

[protected] cms/[protected]/bajaj_auto
_cd_t57rdpfc960202

1666.00
Dr

[protected] nach_ad_rtn_chrg~bajajfi
N~02mar20~4ba7129~t57rdpf
C

590.00
Dr

[protected] nach_ad_rtn_chrg~bajajfi
N~02mar20~4e606b4~t57rdpf
C

590.00
Dr

[protected] upi/[protected]/payment from
Ph/7879360*@ybl/state bank of
I

1700.00

Cr
[protected] cashtxninbranch chgs-
Apr20+gst

90.99
Dr

[protected] nach_ad_rtn_chrg~bajajfi
N~02apr20~c1f196d~t57rdpfc

590.00
Dr

[protected] nach_ad_rtn_chrg~bajajfi
N~02apr20~c3eee3d~t57rdpfc

590.00
Dr

[protected] nach_ad_rtn_chrg~bajajfi
N~03apr20~b245407~t57rdpfc

429.01
Dr

[protected] upi/[protected]/emi/sailendrai
[protected]@o/punjab national

1700.00
Cr

[protected] nach_ad_rtn_chrg~bajajfi
N~03apr20~b245407~t57rdpfc

160.99
Dr

[protected] nach_ad_rtn_chrg~bajajfi
N~07apr20~a7868a8~t57rdpfc

590.00
Dr

[protected] nach_ad_rtn_chrg~bajajfi
N~03apr20~b4439d8~t57rdpfc

590.00
Dr

[protected] nach_ad_rtn_chrg~bajajfi
N~15apr20~9189250~t57rdpfc

359.01
Dr

My self shailendra singh baghel
All this amount is deducted from my icici bank account in the name of bajaj finserv emi.
I called bajaj customer care they said they got emi on time no bounce charge on month of march but icici charged rs 590×2 on april month and because of this deduction iam unable to pay emi on time (April) and due to lockdown i can't reach bank branch.
But however i paid emi on 26 april 2020.
And now bank deduting amount in name of emi bounce (April month) as bajaj customer care said they only charged one time 450rs but bank charge in interval of 5days 590rs.
Contact me ([protected]@gmail.com)

Hi team,

Can you please check this why these transactions are showing in my account and they deducted my money can you stop all these and revert my money.

Thanks you.
Pavani vudari

Rs 826 has been deducted from my account in april. I checked online and found that lot of other people have logged similar complain. I believe the charge is for dmat account but i don't even have an icici dmat account that i am aware of. Please initiate ba refund as i have never been informed about such deduction. I use sharekhan and motilal owswal for my share investments and they were also unaware of such a debit. I wasnt informed about the deduction. This is insane how can you open my dmat accout without my permission. This is so pathetic atlleast have some standard. Pepole trust you blindly and you take advatage of that.
Refund my 3 years amonut in my accout today itself.
This is the chepest act any company can do.
There are many ways you guys can earn yo dont need to steal it from someones bank account. I can see so many compalin about this.

This is not the first time. I will talk what happened today i have been charged without knowing without any notification. Money has gone from my icici bank account. By saying ecsrtn charge. Please anyone has any information regarding this connect.

Dear team,
Am using your cradit card last 3 to 4 year and i will pay all bills before last date of statement which is am using. On this month statement interem case back dabit 10000.00ru. Which is am not using. Its wrong transection entry from your side. Please provide me detail about 10000.00ru. Which is am using on 13 april 2020. I will not pay any amount till the satisfaction. Am trying to contact your costomer care but still am not getting any responce. Please give me all clearification.

Thank you

I have tried to purchase a laptop from dell website but transaction failed with the same reason as below;

"dear customer, transaction of inr 1, 29, 846.01 on credit card xx3004 is withheld due to security reasons. Pls call our customer care."

Kindly note that due to covid-19 situation, even i am unable to reach out to customer care.

Kindly help resolve my issue at the earliest as i am unable to...

Icici customer care is not reachable even after several attempts. I need to change my mobile number but there is no option. No response even after raising a service request

I made a upi transfer, money got debited and got a sms. But is not credited